Volunteer volunteer roles in somers town, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
- Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
- Attending events as a key SSAFA representative.
- Providing timely reports and information to SSAFA’s central office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
- Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
The skills you need
- Motivating leadership with an ability lead a team of volunteers.
- Friendly and approachable
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
- Support and friendship from your local SSAFA branch and the wider SSAFA community.
- Use your skills, knowledge, and life experience to benefit others.
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have sales or fundraising skills and want to use them where they actually matter?
Organisation: TLDM Ltd (Social Enterprise)
Location: Remote/Colchester, Essex (Local Outreach)
Time Commitment: 5–10 hours per week (flexible)
Contract Type: Volunteer (with progression opportunities)
About TLDM Ltd:
TLDM Ltd is a Colchester-based social enterprise dedicated to tackling the most pressing youth issues affecting young people aged 11–16 in the UK today.
We work directly with secondary schools, youth organisations, and institutions to address:
- Safeguarding & behaviour challenges
- Knife crime & youth violence
- Online harm, social media & ideology
- Diversity, equity & inclusion
- Staff CPD, assemblies, and mentoring
Our mission is simple: to keep young people safe, resilient, and equipped for the realities of modern Britain.
The Role:
We are seeking a Volunteer Head of Sales to help drive our growth across Essex and Suffolk by building relationships with schools and youth organisations.
This role is ideal for someone with experience or interest in:
- Sales
- Account management
- Recruitment
- Education outreach
- Relationship-based selling
You will work closely with the Founder & CEO to help generate leads, book meetings, and support revenue growth.
Key Responsibilities:
- Identify and research potential clients (secondary schools, youth organisations, local authorities)
- Build and maintain a simple sales pipeline (CRM or spreadsheet)
- Conduct initial outreach via email and phone
- Book discovery calls and meetings for the Founder
- Follow up on warm leads and past contacts
- Help refine sales processes and outreach strategies
- Track outcomes and report progress weekly
What We Are Looking For:
- Strong communication and interpersonal skills
- Confidence speaking to professionals on the phone and via email
- Organised, proactive, and self-motivated
- Comfortable working in a mission-led environment
- Experience in sales, recruitment, education, or customer-facing roles is desirable (but not essential)
What You Will Gain:
- Senior-level experience leading sales for a growing social enterprise
- Direct impact on youth safety and education
- Opportunity to shape strategy and systems from the ground up
- Strong CV enhancement with leadership responsibility
- Professional reference and potential paid progression as the organisation grows
How to Apply:
Please send a short CV and a brief paragraph outlining:
- Your background
- Why this role interests you
- Any relevant experience
Location: Colchester / Remote
Dedicated to reducing discrimination, gang violence, mental health concerns and social media screen time amongst young people age 11-16
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising events helper
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· help set up and/or man stalls at events
· help on collection days like supermarket collections events or street collections
· help at fundraising events such as quiz nights, cake sales and dances
· promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re currently recruiting Outreach, Events & Fundraising Volunteers to join our amazing and dynamic volunteer team at elop!
elop is an award-winning LGBT Mental Health and Wellbeing Charity with 29 years’ experience of supporting LGBT+ communities across London and Essex borders.
Joining our LGBT+ Volunteer team you will be part of an enthusiastic and dedicated team who value & appreciate the benefit of giving back to the community and enjoy the opportunity to work with others to raise much needed funds to support our work at elop.
Supported by staff or lead volunteers, our volunteer teams plan & deliver events, organise & host varied fundraising initiatives such as karaoke nights, drag bingo, and comedy events. If you’re someone who enjoys talking to people and have a friendly disposition, then you’d be well placed to help us reach new audiences, promote our work, and raise money.
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description:
Nova Roots is a new out of hours community space for women 18+ leaving forensic mental health services, open 3 days a week; Wednesdays, Saturdays and Sundays. We offer a safe, warm, non-judgemental social environment for women to build meaningful connections and have access to free activities and resources.
As a volunteer your role will be to support individuals using a peer approach by co-facilitating peer-led workshops, offering emotional and social support. By doing this, it provides an opportunity for service users to develop and manage meaningful and purposeful choices in an independent and empowered way.
We are looking for someone who
- Has lived experience of being in prison / mental health wards / rehab and recovery communities
- Are a non-judgemental and friendly individual
- To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
- To feel comfortable engaging with women with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
- Are empathic and understands the stigma / social bias's surrounding forensic leavers and their experiences
- Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
- Are comfortable with co-producing and co-facilitating peer led workshops
- To assist the Forensic Project Coordinator in the daily running of the Forensic Women’s hub
- Are able to take on any ad hoc admin/support responsibilities within the Forensic Women’s Hub
Time commitment and expenses:
- Flexible hours (Weds, Sat and Sun) Please indicate your preferred volunteering day(s) on your application.
- We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
- Reasonable travel expenses will be reimbursed.
What's in it for the volunteer?
Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity, and volunteering in Safe Space is an opportunity to experience and get involved in crisis support. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
How to Apply:
Please attach your recent CV and expression of interest
Please attach your recent CV and expression of interest
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sign Language Officer oversees the teachers in running the BSL and Makaton teaching sessions once a week, ensuring volunteers engage in the sessions and thus utilise their skills at events. This involves building lesson plans, working to create engaging sessions and materials and helping to conduct teaching sessions.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Academy of Secrets Wisdom welcomes volunteers to contribute to its educational and administrative activities.
Even if you have no prior experience, you are welcome to join under direct supervision by experienced staff to ensure quality and skill development.
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### Personal Information
- Full Name
- Email Address
- Phone Number
- Country / City
- Age
- Primary Language (Arabic / English)
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### Available Volunteering Fields (choose one or more)
- Human Resources (HR)
- Executive Assistant to CEO
- Trainer
- Marketer
- Sales Team
- Zoom Room Supervisor
- Content Writer
- Podcast Host
- Accountant
- Business Manager
- Fundraising Campaign Specialist
- Social Media Manager
- Certificates Officer
- Arabic–English Translator
- Lawyer (preferably specialized in corporate law, based in the UK)
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### Benefits
- Experience certificate in the chosen field (minimum 7 months of volunteering required).
- Opportunity to obtain a paid contract after the volunteering period, as the academy grows.
- Work will be online (remote).
Academy Message: Providing comprehensive and innovative educational and training programs designed to develop individuals and prepare them to become c
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
If you enjoy driving and would love to use those skills to help our cats, this could be the role for you. Our transport volunteers provide vital assistance to our teams and volunteer groups in the local area by transporting equipment, litter, food – and even cats! They have the essential role of connecting our network of volunteers, sites, vets and supporters.
Without the passionate and committed teams of volunteers across Cats Protection, we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Listening Place is a volunteer-led charity aiming to transform how we support people who feel suicidal. Our trained volunteers are part of a team delivering face-to-face, confidential, ongoing support to thousands of people each year. They help create the warm and welcoming environment that encourages people struggling with suicidal thoughts and feelings to talk openly without being judged or given advice.
Helping Volunteers are responsible for welcoming visitors onto our premises, providing a warm and welcoming atmosphere (along with a cup of tea), and supporting our Listening Volunteers to help everything run smoothly.
We are looking for volunteers who have the empathy to greet distressed visitors, the willingness to undertake a variety of admin and other tasks and the resilience to support their team. Our HVs need to be proactive, self-starters and team players with a basic understanding of IT. We ask for a weekly commitment of four hours for a period of at least six months.
We are primarily recruiting Helping Volunteers for our Hammersmith and Liverpool Street sites.
The client requests no contact from agencies or media sales.
The Environmental Investigation Agency (EIA UK) is a charity and independent campaigning organisation established in 1984. We pioneered undercover investigations to combat environmental crime and abuse. We use evidence and analysis to bring about lasting policy and changes to legislation to protect our planet, its biodiversity, climate and all who live here.
Our vision is a future where humanity respects, protects and celebrates the natural world.
We are looking for volunteers to start in January 2026
Are you passionate about the environment and looking to make a real impact?
EIA UK is seeking a motivated volunteer to support our Fundraising team as we expand our mass participation events programme. The volunteer will ideally work 1 day a week and for a period of 3 months.
A key focus of the Fundraising team is to raise unrestricted income for EIA, so that the funds raised can be spent wherever the need is greatest. We are now scaling up our involvement in mass participation events to increase brand awareness, attract new supporters, and grow our unrestricted fundraising income and we need your help to do this!
This is a fantastic opportunity to gain hands on experience in events and fundraising at a leading international environmental NGO — while helping protect the planet for future generations.
As a Fundraising Volunteer, you’ll play a key role in helping us grow our events programme and engage new supporters. You’ll:
- Support the planning and logistics of multiple mass participation events such as Swim Serpentine and the London Marathon
- Steward our fundraisers across all events
- Be a key point of communication
- Assist with digital and on the ground outreach before, during and post event
- Research new events and fill out applications for EIA to participate
Individuals with great communication and organisational skills are encouraged to apply and should have an interest in the environment, a passion for conservation and share the aims of EIA.
Do you have what it takes to be an EIA Volunteer?
- An interest in events and mass participation events
- Good working knowledge of Microsoft Office programmes e.g. Microsoft Word and Excel
- Good communication skills
- Good organisational skills
- Comfortable working with people and juggling multiple tasks
- Patience, attention to detail and thorough work ethic
What we can offer you as an EIA Volunteer:
- Flexible volunteering hours.
- Reimbursement for subsistence (one meal) and for public transport costs to the office from within the London area.
- Work experience at a leading international environmental NGO.
- Opportunities for training on selected relevant software.
- Working with like-minded people and networking.
Deadline to apply is 4th January 2026.
Location: London/ hybrid working
Working hours: one working day per week
Duration: January 2026 to April 2026 (can be extended)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a way to give back to your local community without a long-term commitment? Not sure exactly what you’d like to do, but know you want to help?
Sometimes we come across one-off community tasks that just need a few volunteers to give us a good old Yorkshire helping hand. We also know life can get very busy and people don’t always have time to commit to a regular volunteering role.
Being a Community Squad volunteer is a flexible way to get involved. You’ll find out when and where one-off tasks are happening near you, and you can choose to help whenever it suits. There’s no ongoing commitment, you’re in control.
As a Squad volunteer, you’ll regularly receive updates about opportunities across Yorkshire. There’s no obligation to sign up for any of them, but if something catches your eye, just put your name forward. We’ll send you all the details you need, and you simply turn up on the day!
Tasks vary widely, so there’s something for everyone. You might help at a community clean-up, plant spring bulbs, hand out leaflets, put out grit or clear a path when it’s snowed for a neighbour. Or you could be handing out popcorn at a cinema event, making cups of tea at a social club, supporting someone with their digital devices, creating glitter tattoos at a children’s event, or writing letters to customers who are isolated.
There will be lots of varied things to help with!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind In Enfield and Barnet combines over 50 years of experience to improve peoples mental health in Enfield, Barnet and beyond. We are led by lived experience and driven by a passion to support and protect people’s mental health in ways that they want.
An exciting opportunity has arisen for a Volunteer Cafe Worker to assist with the day to day running of our community cafe! This volunteer role will include supporting the team to serve hot and cold drinks drinks and food from the kitchen, as well as some cleaning duties and handling card payments. The café serves as a safe space for individuals with mental health challenges.
Key Responsibilities:
- Help create a friendly and inclusive community space in the café by greeting customers with a friendly attitude
- Operate the till with card transactions (training will be provided).
- Maintain excellent hygiene and health & safety standards, including clearing and wiping tables, washing up, and ensuring the kitchen and seating areas are clean and tidy.
No experience required. Food hygiene training is required. Full training will be provided. This volunteer opportunity would suit someone with a strong positive attitude who has effective communication skills. We also require the individual to be reliable and punctual with the ability to be a team player. A resilient and non-judgmental attitude, with a willingness to learn is also required to succeed in this role.
We welcome individuals with lived experience of mental health challenges to apply.
Within our organisation, volunteers are highly valued and essential to delivering our services effectively. We encourage applications from everyone, regardless of their background. This includes people who have personal or professional experience with mental health challenges. We focus on providing comprehensive training, guidance, and supervision to ensure volunteers feel confident and capable in their roles. We support our volunteers' success and offer opportunities to network and socialise with trustees, staff, and fellow volunteers. We are committed to recognising the meaningful contribution every volunteer makes to our community.
This is a part-time, volunteer non paid role across 20 hours per week, on Mondays, Tuesdays, Wednesdays and Thursdays between the hours of 10am - 3pm. Please see attached.
Up to £20 per month of travel expenses will be covered.
Please apply to the volunteering email address attached, with a current CV and covering letter explaining your interest in this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer HR & Volunteering Manager Wanted
Unlock YOUR Potential – Empowering Adults Across the UK
Do you believe in the power of people to transform lives?
Do you want to lead the recruitment, onboarding, and retention of volunteers who will unlock opportunity, resilience, and dignity for adults across the UK?
At Unlock YOUR Potential, we are seeking a Volunteer HR & Volunteering Manager—a visionary leader who will design and oversee a world-class volunteering programme. This is not just administration; it is stewardship of human potential, ensuring every volunteer feels valued, supported, and inspired to make lasting impact.
Your Role
As HR & Volunteering Manager, you will:
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Lead on the recruitment, onboarding, and retention of all volunteers.
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Build and manage a world-class volunteering programme rooted in dignity, clarity, and empowerment.
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Develop policies, training, and support systems that ensure volunteers thrive.
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Foster a culture of belonging, recognition, and resilience across our charity.
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Be the architect of our volunteer movement—ensuring every role contributes to transformation.
Why Join Us?
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Impact lives: Every volunteer you recruit multiplies the reach of our mission.
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Grow together: Leadership in HR and volunteering is a journey of shared strength and discovery.
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Belong: Join a warm, empowering community of volunteers across the UK.
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Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.
Step forward. Lead as HR & Volunteering Manager. Together, we will unlock potential, restore dignity, and create opportunity across the UK.
Apply today and join us in shaping lives, futures, and communities.
Unlock YOUR Potential
- BREAKING BARRIERS
- UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Role purpose: Complete administrative tasks predominantly for Penfriends in our London office. Volunteer Penfriends need to be over 21 years old, so this is also a requirement of the administrators role. Other tasks may be included to support our Programmes and Office Administrator.
Responsible to: Volunteers are supported by the Programmes and Volunteer Coordinator.
Location and commitment: We are located in an office near Vauxhall station, London. The role is flexible and time committed can be discussed.
At The Hardman Trust we have a Mission, Purpose and Vision
Mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
Purpose: We support people on long sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
Vision: A future where everyone can achieve their potential within and beyond prison.
Who are Penfriends and how do they fit in?
Penfriends are part of The Hardman Trust. We make it possible for volunteers to write safely to prisoners, who are serving any length of prison sentence, giving friendship, hope and a reminder of the outside world to people at all stages of their sentence. Our The Penfriends programme supports the wellbeing of prisoners by encouraging safe, non-judgemental connection and friendship via letters and emails from volunteers across the UK.
By supporting prisoners who have been sentenced to any length of imprisonment, not just a long sentence, we provide support to the wider prison population. We are therefore available to any prisoners at any stage of their prison sentence, allowing us to support the wellbeing of more prisoners and the mission, purpose and vision of The Hardman Trust as a whole.
Role Summary
As a volunteer administrator you will support with the processing of letters received and sent from prisoners and their penfriends. This can include:
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Opening, sorting, checking and redistributing post to prisoners and penfriends
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Using our databases and other IT systems to record and maintain data
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Respond to emails and support prisoners and penfriends who communicate via email
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Work with other admin volunteers and the office administrator
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Support other office admin tasks to make a good use of your time
Relevant Skills and Experience
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Good communication and listening skills
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Good administrative and organisational skills
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Be IT literate
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Have good attention to detail
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Show reliability / commitment
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Ability to work within guidelines and expectations set by The Hardman Trust
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Be able to set and work within set boundaries
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Have an understanding of GDPR and confidentiality
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Willingness to attend any relevant training for the role
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Adhere to our safeguarding rules and remain vigilant at all times
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Have a current DBS check or willingness to undertake a DBS check (this is because of the sensitive and confidential information you will have access to and The Hardman Trust has a duty to safeguard prisoners, volunteers and staff)
What will you gain from this role?
You will join a volunteer community at The Hardman Trust, which is dedicated to supporting people serving long prison sentences..
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Work experience
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Knowledge of the criminal justice sector
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Be part of a friendly and diverse team working in a modern and ethical office space
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Travel and subsistence expenses
How to apply -
Please contact us by the 31st January 2026 to request an application form. Contact details can be found in attached role description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Adult Casework Volunteer - Role description
Role: Adult Casework Volunteer
Team: Casework
Supervised by: Adult caseworker
Location: Tooting office on a Thursday afternoon (2-5.30pm)
Time commitment: 3.5 hours a week, we ask that volunteers commit for a minimum of 6 months
About CARAS :
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do
About CARAS casework:
CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support adults to navigate the asylum system, understand their options, access benefits, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.
Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.
About the Role:
We are currently recruiting for 2 volunteers to join our Adult Casework team.
The purpose of the Adult Casework volunteer role is to support adults with a refugee or asylum seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities.
You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action.
The Adult Casework team hold a support session at our office in Tooting on Thursday afternoons from 2-5.30pm. Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members. These can be related to a range of topics. Currently our biggest areas of work are around housing for people seeking asylum, access to college, nursery/school places for children, referrals to mental health providers, searches and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards. Volunteers also support with administrative tasks such as updating our databases, collating resources and creating information guides.
Adult Casework Volunteer Tasks and Responsibilities:
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Working in an empowering way with individuals and promoting their independence through goal-setting.
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Supporting people to develop their knowledge of rights and entitlements.
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Assisting with filling out forms
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Signposting and referring onto other services and organisations.
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Gathering information from experts and disseminating information to people in an accessible manner.
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Engaging in collaborative internet and phone research on services, organisations and grants.
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Flagging safeguarding concerns and other issues where further support is required.
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Keeping accurate casenotes
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Supporting to maintain our signposting database
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Researching and collating resources
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Working collaboratively as a team and assisting to shape the Adult Casework project.
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Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
Essential
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Experience of doing 1:1 advice work/casework.
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Excellent communication skills, especially with people with varying levels of English.
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Confidence in using IT (Microsft office, outlook, zoom, Google search, online forms)
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To be non-judgemental and able to engage with people from diverse backgrounds;
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A commitment to confidentiality and data protection
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Thorough with good attention to detail
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Reliable
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A high level of spoken and written English
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Ability to gather information from people in a sensitive way
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A calm, friendly, kind and patient approach
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Enjoyment in speaking to new people
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A commitment to working in an empowering way
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Able to maintain boundaries
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Able to work autonomously
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Currently resident in the UK
Desirable
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Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights and entitlements for people seeking asylum
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Experience of working with interpreters
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Direct experience of the UK immigration system.
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Past experience of working with people seeking asylum
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Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu or Vietnamese.
We will prioritise applicants with lived experience of the asylum process
Benefits to Volunteering:
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Learn about issues relating to refugees and people seeking asylum;
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Work as part of a friendly, welcoming team;
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Develop your skills and competencies;
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Be able to access relevant training, including safeguarding training.
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Obtain a reference from us relating to your volunteering
All volunteers must complete a basic DBS check for volunteers working with adults and attend training with us before starting. You will also receive training and support relevant to your specific role.
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.
Applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.
Successful applicants will undergo training and induction with our team.
The client requests no contact from agencies or media sales.