Volunteer volunteer roles in stanmore, middlesex
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunity: Writer / Journalist / Storyteller
Help Us Tell Stories That Matter – Join SayAphasia
Do you believe stories can change lives?
Can you listen with empathy, write with heart, and give voice to those often unheard?
SayAphasia is looking for a volunteer writer / journalist / storyteller to help shine a light on the lived experiences of people with aphasia — a communication disorder that affects a person’s ability to use language.
What You'll Do:
-
Interview people with aphasia and their families
-
Craft meaningful articles and blog posts
-
Collaborate with our team to research and gather stories
-
Help raise awareness of aphasia
-
Support our mission to create a more inclusive, understanding world
What We’re Looking For:
-
A personable, empathetic and patient communicator
-
Strong writing, interviewing, or journalism skills
-
Curiosity and willingness to learn about aphasia
-
A flexible, open mind and an inclusive approach
-
Commitment to completing a short induction course on communicating with people who have aphasia
This is perfect for you if:
-
You're a journalist, blogger or writer looking to make an impact
-
You’re passionate about people, inclusion, and human stories
-
You want to build your portfolio while doing good
Additional Creative Skills Welcome:
Are you skilled in videography, photography, or audio recording?
We’d love to harness your talents to bring stories to life in multimedia formats — short films, audio clips, photo essays and more. Visual and sound storytelling can be especially powerful when working with individuals who communicate in different ways.
Why Volunteer?
-
Build your portfolio with real-world impact
-
Learn from a caring community and support network
-
Be part of a mission-driven charity, led by people with aphasia
-
Spread empathy and amplify voices that are often overlooked
Please send a covering letter outlining why you wish to volunteer for this role and an up to date CV outlining your skills and experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FCCT are looking for volunteer mentors to play a supportive role by actively mentoring young offenders (aged 15-30 in HMP/YOI Feltham) and to offer support under the ‘7 pathways to Reducing Reoffending’:
FCCT offer support under the seven pathways to reducing reoffending, including signposting to relevant organisations:
- Accommodation
- Education, Training and Employment (ETE)
- Health
- Drug and Alcohol Misuse
- Finance, Benefits and Debts
- Children & Families
- Attitudes, Thinking and Behaviour
- Faith
Our aim is to help young people overcome hardships and make the positive transition back into wider society and to help to reduce reoffending rates.
Scope of Volunteer Main Role and Duties (not exhaustive):
Mentoring Arm:
- Work through a ‘Discharge List’ systematically, cross referencing with the Operations Manager, so as not to duplicate any work or contact with the young people.
- Hand out and (where needed) help complete ‘Questionnaires’ given to young people from the ‘Discharge List’, in order to ascertain what type of job or education sector the young person would be interested in going into. Forms to be given to the Operations Manager afterwards.
- Follow up with a one-to-one session – register the young person to the FCCT programme and completing relevant paperwork, which will include our ‘Client Profile Form’ and ‘Consent Form’.
- Update a shared ‘Client Spreadsheet’ which will be used to capture data information, as to the young people that FCCT are engaging with.
- If required, identify relevant community organisations for the young people to attend post release and contact said establishments, to understand their referral criteria and then make relevant referrals, where required.
- Collect testimonials from the young people in relation to the support FCCT have offered them.
- Mentoring of young people
- Make or facilitate family contacts for resettlement purposes, in relation to the young people.
We are looking for individuals who demonstrate the following attributes:
- Commitment: Shows commitment to the organisation, its values and its clients, understanding that the building of trust and consistency is key, in terms of the clientele FCCT work with.
- Communication: Communicates well both verbally and in writing. An ability to communicate effectively with young people would also be an added benefit.
- Resilience: Demonstrates patience and understanding in the face of challenges.
- Professionalism: Complies with all FCCT policies and procedures, particularly regarding Safeguarding, GDPR etc.
- Non-judgemental: Demonstrates empathy and openness and does not impose personal values or conscious or unconscious bias.
- Solution focused: Can help to identify issues and meets challenges with optimism and offers solutions, seeing them as an opportunity to learn.
Training and Support
We will provide all the necessary training. Training will be provided on an ongoing basis and volunteers will be given a full induction of the organisation and how the projects run.
Time Required
FCCT ask for a minimum of 8 hours a month. Due to the flexibility of the role, the hours can be distributed over different days between the core hours of 9am - 5pm, including Sundays. We are for a commitment of at least a year with the project, due to the flexibility of the role.
Benefits for Mentors Include
Volunteer Expenses will be paid
Training given, which includes modules such as an Introduction to Mentoring, The Criminal Justice System, Communication Skills etc
FCCT staff can provide references for other job/opportunities
Client front-facing work with people with complex needs
Liaison with statutory agencies within the prison
Liaison with community organisations
Liaison with other volunteers
Student Placements
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about social mobility and empowering London's young people? Do you have the strategic vision and expertise to help build a charity from the ground up? Then join us at REMIX!!!
REMIX is a new charity on a mission to "remix young lives" from disadvantaged backgrounds across London. We aim to guide, mentor, and inspire young people through positive role modelling, comprehensive personal development, and vital employability skills. We're currently in our crucial set-up phase, laying the foundations for a charity that will make a deep, positive impact for generations to come.
We are actively seeking dedicated and skilled individuals to join our inaugural Board of Trustees. This is a unique opportunity to shape the strategic direction, ensure robust governance, and help us get registered and ready to launch. You'll play a pivotal role in establishing our framework for success, ensuring we're impactful, ethical, and sustainable.
Who We're Looking For
We are building a diverse and collaborative Board and are particularly keen to hear from individuals with expertise in one or more of the following areas:
-
Charity Law & Governance: Expertise in legal compliance, Charity Commission regulations, and best practices in charity governance.
-
Finance & Fundraising: Financial management, budgeting, identifying funding streams, and grant application experience.
-
Human Resources & Volunteer Management: Developing policies, recruitment, safeguarding, and supporting a thriving volunteer base.
-
Youth Work & Social Mobility: Direct experience or deep understanding of the challenges and opportunities for young people in deprived communities.
-
Marketing & Communications: Building brand awareness, engaging stakeholders, and telling our story effectively.
-
Strategic Planning & Development: Long-term visioning, setting objectives, and ensuring organisational growth.
We strongly encourage applications from individuals who reflect the diverse communities of London, including those with lived experience relevant to our mission. We ideally would like trustees who live and work in London but open to volunteers outside of London with the skills and experience we need in the intrim as we will be meeting remotely initially during set up.
Your Role as a Trustee
As a REMIX Trustee, you will be instrumental in:
-
Providing strategic oversight and helping to set the charity's direction.
-
Ensuring REMIX meets all its legal and regulatory obligations, including successful Charity Commission registration.
-
Overseeing financial health and developing sustainable funding strategies.
-
Shaping our core policies, including critical safeguarding frameworks.
-
Championing the REMIX vision and mission to external stakeholders.
What We Offer
-
The incredible opportunity to be a founding member of a charity poised to make a significant difference in young people's lives.
-
A chance to utilise your professional skills for profound social good.
-
Collaboration with a passionate and committed team.
-
The satisfaction of knowing you are directly contributing to social mobility in London.
This is a voluntary role, requiring a commitment of approximately 4-8 hours per month for Board meetings and contributing to specific projects.
Ready to Remix Young Lives with Us?
If you are a strategic thinker, a passionate advocate for young people, and ready to lend your expertise to help REMIX flourish, we want to hear from you.
Join us in building a future where every young person in London has the chance to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Children With Voices
Children With Voices (CWV) is a grassroots non-profit organisation dedicated to improving
the lives of children and families through community-driven programs. We run holiday clubs,
healthy lifestyle education, and intervention projects for children aged 5–11 to combat
childhood obesity, antisocial behaviour, and gang involvement.
Our goal is early intervention – giving children the tools to lead healthier, safer, and more
empowered lives.
The Role – Board Member (Volunteer)
We are seeking passionate, community-minded individuals to join our Board of Trustees. As
a board member, you will provide oversight, guidance, and strategic support to help CWV
grow its reach and impact. You don’t need previous board experience – just the drive to make
a difference and bring your unique skills, networks, or community insight to the table.
Key Responsibilities
•Attend and contribute to quarterly board meetings and occasional strategy sessions.
•Support the development of CWV’s strategic vision and community impact.
•Use your professional expertise or lived experience to inform board decisions (e.g.
education, youth work, business, legal, HR, marketing, fundraising, etc.).
•Leverage your personal or professional network to promote CWV’s work and connect us
with funding, partnerships, or opportunities.
•Ensure CWV operates in line with its charitable aims, legal obligations, and good
governance practices.
•Act as an ambassador for CWV at events, with funders, and across your networks.
What We’re Looking For
We welcome board members from a wide range of backgrounds. You may have experience
in:
•Community development or youth services
•Education, social work, or mental health
•Fundraising, business development, or marketing
•Finance, governance, HR, or legal
•Lived experience of the issues CWV addresses
•Or a strong passion for helping children and communities thrive
Commitment
•Time required: 6–10 hours per month (flexible)
•Location: Remote and/or London-based meetings (hybrid)
•Term: Minimum one-year commitment (renewable)
•Training and induction provided
What You’ll Gain
•A chance to help shape the future of a growing, impactful charity
•Experience in governance and leadership within the non-profit sector
•Meaningful connections with like-minded individuals
•Personal fulfilment from empowering children and families
How to Apply
Interested? Please email your CV or a short expression of interest to:
Subject: Board Member Application
Bring your voice to Children With Voices – and help us build healthier, safer, and stronger
communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're on the lookout for a highly organised volunteer to join us as an Admin Support Volunteer and help lay the foundational groundwork for Urban Youth.
If you have a knack for creating order out of chaos, enjoy developing efficient systems, and want to play a crucial role in setting up a brand-new youth charity, then we'd love to hear from you!
Urban Youth is a brand-new youth work charity being set up to build a vibrant community for young people across London. Our mission is to provide engaging youth work activities, offer positive mentorship, and create safe spaces where young people can thrive, develop new skills, discover themselves, and reach their full potential.
We're currently in a crucial setup phase, and we need your expertise to establish robust administrative systems. We're looking for a dedicated Volunteer for Admin Support to assist and support our Founder in setting up, creating, and developing essential administrative systems, processes, and documents. This is a unique chance to be involved from the very beginning, directly influencing the smooth and efficient running of our organisation.
What will you do?
In this pivotal role, you'll be instrumental in ensuring Urban Youth operates effectively from day one.
Your responsibilities will include:
-
System Development: Collaborating with the Founder to set up and develop core administrative systems and processes (e.g., filing, record-keeping, data management).
-
Document Creation: Drafting, formatting, and organising essential documents such as policies, procedures, forms, and templates.
-
Operational Support: Assisting with general administrative tasks to support the Founder in the initial setup phase.
-
Information Management: Helping to organise and maintain digital and physical files, ensuring easy accessibility and compliance.
-
Research & Best Practices: Supporting research into best practices for charity administration and compliance.
Who are we looking for?
We need someone who is not only passionate about empowering young people but also brings practical administrative skills and a meticulous approach.
You should be:
-
Administratively Experienced: Proven experience in an administrative role, with a strong understanding of office systems and procedures.
-
Highly Organised: Exceptionally organised with a keen eye for detail and a methodical approach to tasks.
-
Proactive & Self-Motivated: Able to take initiative, anticipate needs, and work independently with minimal supervision.
-
Tech-Savvy: Comfortable with standard office software (e.g., Microsoft Office Suite, Google Workspace) and adaptable to new tools.
-
Problem-Solver: Able to identify challenges and propose effective administrative solutions.
-
Committed: Willing to dedicate a few hours a week (flexible, can often be done remotely) to help us build Urban Youth from the ground up.
This is a voluntary, unremunerated role, but it offers invaluable experience in charity administration, system development, and the immense satisfaction of directly enabling a new organisation to make a profound difference in countless young lives.
Ready to help us build a strong foundation?
If you're eager to lend your administrative expertise to Urban Youth during this exciting startup phase, we'd love to hear from you!
Let's work together to create a brighter future for urban youth!
URBAN YOUTH
Building Futures | Forging Connections | Creating Memories.
Positive and engaging youth work activities and programmes that help young people discover themselves, build life skills and help shape their destiny.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the West Hertfordshire Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Camden Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small charity with a big heart and help shape our future.
Barefoot and Free is a grassroots UK-based charity funding respite breaks for families with neurodivergent children or children affected by trauma. We're growing from the ground up and we’re looking for passionate, creative Volunteer Fundraising Champions to grow with us.
This is more than a stepping stone role. It’s a real opportunity to be part of something long term that's meaningful, mission-driven, and deeply rewarding. You'll play a key role in shaping a small charity with huge potential and your efforts will directly impact the lives of families who truly need support.
Why Join Us?
Grassroots charity work is full of heart but it’s not without its challenges. We don’t have huge budgets, so we need fundraisers who can think outside the box, raise funds rather than spend funds and inspire others to get behind the cause.
But the rewards? They’re immense:
-
You’ll see the direct results of your work as we grow together.
-
You’ll gain invaluable experience for your CV and future roles in the third sector.
-
You’ll be part of a close-knit team where your ideas and efforts are truly valued and supported.
Your Role
As a Volunteer Fundraising Champion, you’ll help us raise the funds we need to provide life-changing breaks for families. You’ll be the creative spark and the friendly face behind fundraising efforts that make a real difference.
Key Responsibilities:
-
Plan, organise and deliver creative fundraising activities (raffles, online quizzes, challenge events, etc.)
-
Engage and support individual fundraisers (e.g. sponsored runners, event hosts)
-
Act as a key contact for fundraising volunteers providing encouragement, advice, and practical support
-
Develop and maintain a central fundraising tracker (Excel or similar)
-
Log all fundraising activity, targets, and deadlines
-
Collaborate with our social media volunteer to promote campaigns
-
Support recruitment and onboarding of new fundraising volunteers
What You’ll Bring
-
Clear, friendly written and verbal communication
-
Creativity and confidence in engaging with people online and offline
-
Strong organisation and time management skills
-
Self-motivation and the ability to work independently
-
A genuine passion for our mission and grassroots charity work
-
Experience in fundraising or event planning is helpful but not essential, heart and drive matter more
Time Commitment
-
Flexible and remote
-
Around 2 to 5 hours per week
-
We’ll work around your availability this role can fit around your life, studies, job, or family
What You’ll Gain
-
Hands-on experience in fundraising, event planning and project coordination
-
Something impressive and meaningful for your CV or portfolio
-
Real-world charity sector experience
-
Friendly support and mentoring from a passionate team
-
A strong sense of purpose, knowing your efforts directly support families in need
-
References available on request
How to Apply
Please send a recent CV along with a short note about yourself, including any relevant fundraising or event planning experience (formal or informal!).
We can’t wait to hear from you and hopefully welcome you to the Barefoot and Free family.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ace of Clubs (AoC) is an independent charity based in Clapham that supports individuals experiencing homelessness. We serve up to 200 hot meals a day to adults who are homeless, hungry or facing adversity.
With a small staff team, we need more volunteer help to support our admin - this includes writing emails, helping with communications or writing reports. You will be helping out in areas such as fundraising, communications and charity co-ordination. As this role requires significant writing, it is essential that you have a high standard of written English and have close attention to detail. You also need to be competent on using Microsoft packages.
Hours can be flexible during the working day Monday to Friday depending on your commitments. However, we would like a minimum of 5 hours per week as we will also invest time to onboard, induct and train you. We also ask for a commitment of ideally 6 months. However, we do appreciate that you may have some planned leave etc. within that timeframe.
This role is ideal for individuals looking to gain experience in the charity sector or for people who have previously had careers, but now have some time and skills to give back to a charity.
We are a friendly and welcoming team with many volunteers also supporting our daily work, so you will be joining a bustling and inspiring environment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising team leader volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· supporting and encouraging a team of fundraising volunteers
· planning fundraising events and activities with your team
· allocating tasks before and during fundraising events
· keeping financial records from fundraising events
· encouraging and promoting a professional image of Cats Protection
· following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Croydon Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.