Volunteer volunteer roles in streatham, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Regional Development Event Volunteer for the London area. As an Event Volunteer, you will be participating in events and promoting them locally.
We need you to get involved and help make positive changes to the lives of people affected by MS.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally.
You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be friendly and welcoming and able to work as part of a team, with flexibility to travel across London.
Apply
- Read through the role description and project brief carefully
- Apply by clicking the ‘Apply’ link provided.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EVENTS VOLUNTEER (Guildford & Epsom Branch)
We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible and play an absolutely essential role in helping us carry out our important animal welfare work every day. Much of the RSPCA’s direct animal welfare work is carried out through the branches. These separately registered charities across England and Wales are run by volunteers who are unstinting in their work for animal welfare.
We are looking for friendly volunteers to help fundraise at fetes, in supermarkets and other outlets to collect vital donations that enable us to continue our animal welfare work. The more volunteers we have and funds we can raise, the more animals we can help!
Overview of the opportunity
In this role, you will be the friendly face of the RSPCA, helping us raise funds for our branch at community fetes and in local high streets, supermarkets and similar outlets.
This varied role offers you the chance to experience different volunteering positions, ranging from street collections and in-store fundraising drives to attendance at local community fetes. Each of these events are equally important to raising vital funds as well as raising our profile in the community.
Volunteering at events offers you the opportunity to meet other volunteers and learn about how you each support the RSPCA. You will most likely meet animals that we have rehomed and hear about their adoption journey.
If you have a relaxed dog that likes meeting people, you are welcome to bring them along with you to street collections and fundraising drives as this is always a conversation starter!
Location is dependent on the event at which you choose to volunteer, you will be out in the community in the local area
What you will be doing
(this list is not exhaustive but gives an idea of some of the tasks that you may be required to assist with.)
- Street collections and fundraising drives: standing with a collection bucket, greeting members of the public and thanking them for any donations.
- Fetes and fairs: potentially assisting with set up or pack away, handling money from sales of chatting to members of the public and thanking them for any purchases they make.
- Helping seek out event opportunities and organising them.
The skills you need
- No experience is necessary as we will provide you with the guidance you need.
- Reliability and commitment.
- Good organisational and communication skills.
- Enjoy working with the general public.
- Enthusiasm and passion for the work of the RSPCA.
- We ask for a minimum of one hour of your time - we recommend a maximum of 2 hours at any one event as you will be standing.
- You will need to be aged 18 years old or over to volunteer in this role unless you can be accompanied by an adult.
What's in it for you
- Meet new people and make new friends
- Learn great new skills to add to your CV
- A great induction and training relevant to your role
- Volunteer in a fun environment at the heart of the local community
- You'll be making a huge difference to the welfare of animals
- Ongoing support, training and guidance will be provided.
PLEASE ONLY APPLY FOR THIS VACANCY IF YOU LIVE IN THE UK
Before you can start volunteering you’ll need to complete our simple online Health & Safety course and any associated training required for your role. Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees and depending on the position you may be required to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a parent, grandparent or have experience of caring for children?
Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.
Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.
Our aims are:
To increase the confidence and independence of the family by:
Offering support, friendship and practical assistance
Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected
Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.
Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.
Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.
Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Call for Online Volunteer Country Directors – Africa
Organization: HELPING CHILDREN INC (Nonprofit Registered in California, USA)
Position Type: Remote | Volunteer | Unpaid
HELPING CHILDREN INC is seeking passionate individuals to serve as Online Volunteer Country Directors in the following African countries:
Northern Africa: Algeria, Mauritania, Morocco, Libya
West Africa: Niger, Burkina Faso, Cape Verde, Gambia, Guinea, Guinea-Bissau, Togo, Mali, Senegal, Sierra Leone
Central Africa: Angola, Cameroon, Republic of the Congo, Democratic Republic of the Congo, Gabon, São Tomé and Príncipe, Central African Republic
Southern Africa: Botswana, Eswatini (Swaziland), Lesotho, Namibia
East Africa: Burundi, Comoros, Djibouti, Eritrea, Madagascar, Malawi, Mozambique, Rwanda, Seychelles, Tanzania, Uganda, South Sudan, Zimbabwe
Requirements:
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Passionate about child rights
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Local knowledge & community connections
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Internet access and basic digital skills
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Able to volunteer ~5 hours/week
To Apply:
Send your CV and a passport-sized photo
Subject: “Country Director – [Your Country]”
Let’s build a brighter future for children—together.
"HELPING CHILDREN INC is a nonprofit organization committed to improving the lives of children and youth worldwide.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're setting up a brand new loneliness charity that will be bringing people together through joy and connection, especially those who are socially isolated. We will do this by fostering connections, enhancing wellbeing and helping to transform lives.
WE NEED YOUR HELP!
Become SUNSHINE's Founding Charity Treasurer! - This role requires approx. 3 to 5 hours per month (offering great flexibility).
This isn't just a volunteer role; it's an invitation to ignite a movement that will bring SUNSHINE into peoples lives.
SUNSHINE is a brand new, 100% volunteer-run charity, born from a fervent belief that no one should face loneliness alone. We are on the cusp of bringing immense joy, genuine connection, and vital community spirit to countless lives across London and beyond. But to truly shine, we need YOU.
We're looking for a visionary financial leader to join our passionate Board of Trustees – the very architects of SUNSHINE's future. As our founding Treasurer, you won't just advise; you'll build, shape, and drive the financial integrity and sustainable growth of a charity set to transform lives.
This is a challenging, yet incredibly rewarding opportunity to leverage your expertise at a pivotal moment. Imagine the profound satisfaction of knowing your guidance directly establishes our financial foundation, enables our programmes to flourish, and creates a lasting impact on community wellbeing.
We urgently need a Treasurer with exceptional financial skills and a burning desire to make a difference.
Your crucial role will be to:
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Expertly set up, manage, and control all our financial aspects from day one.
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Ensure transparency and robust financial governance, building trust and credibility.
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Guide our sustainable growth, providing vital insights for fundraising and resource allocation.
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Oversee meticulous record-keeping and compliance, safeguarding our charity's future.
Why step up now? Because this is your chance to be part of something truly special from its very inception. Your financial leadership will directly enable SUNSHINE to get formally set up, registered, and launch the vital programmes that will change lives by fostering connection and combating isolation.
Are you ready to build a brighter future, one life-changing connection at a time? Are you passionate, dedicated, and committed to taking on this powerful challenge with flexible hours?
Your legacy of financial integrity and community impact awaits.
JOIN OUR COMMUNITY, OUR TEAM, OUR FAMILY!
JOIN SUNSHINE!
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main activities/tasks:
- Plan, organize and run sessions for clients.
- Engage with clients in a positive manner and promote healthy habits.
- Report back to the project coordinator on session feedback and outcomes.
Who are we looking for?
- You will have some experience in leading Zumba classes.
- No fluency in Spanish or Portuguese needed.
- You will have a friendly and sympathetic personality and will be enthusiastic to work with a team of passionate volunteers.
- You will have the ability to listen, communicate and engage with people of all ages, genders, races, ethnicities, sexual orientations, cultures and abilities with a non-judgemental approach – that is culturally sensitive and aware of individual circumstances and needs.
- You will be sensitive when working with vulnerable people and will have a genuine interest in promoting their well-being and independence.
- Commitment of at least 3 months.
What the volunteer would gain from the volunteering opportunity:
- Volunteer as part of a team in a friendly and dynamic environment.
- Have the chance to work with a variety of different people and make a real difference to their lives.
- Learn and develop skills that could be helpful for future employment opportunities or further learning.
- Gain valuable knowledge and experience of working in the Charity sector.
- Have the possibility to practice other languages.
- A reference after 3 months of volunteering.
- Gain experience working in a multi-cultural/multi-lingual environment, which is highly valued by recruiters.
- Increase your own self-confidence.
- Attend social and cultural events organised by LADPP.
- Make friends and have fun!
The client requests no contact from agencies or media sales.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the West Hertfordshire Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHARITY SHOP ASSISTANT
Charity Shop Assistant (East Finchley - RSPCA Finchley & District Branch)
Our charity shop in the heart of East Finchley is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!
Overview of opportunity
As a volunteer Charity Shop Assistant, you would join a small team working with the shop managers and other volunteers to help make it a success and raise vital funds for animal welfare.
About the RSPCA
Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
About Our Charity Shop in East Finchley
The shop is part of the RSPCA Finchley, Golders Green, Hendon & District Branch and plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes & accessories, books, bric-a-brac and collectables.
We have positions available on the shop floor and in our stock room or you could
volunteer to do a mixture of both.
Volunteer Charity Shop Assistant responsibilities
- Helping customers in the shop find what they need.
- Accepting donations of items and money from the public.
- Processing sales through the till and card machine, including Gift Aid.
- Sorting through donated items to determine what we can sell.
- Preparing donated items for sale by steaming and hanging items.
- Merchandising stock on the shop floor.
- Creating attractive shop window displays.
What we are looking for in a volunteer Charity Shop Assistant
- Friendly volunteers who are confident talking to people.
- Retail experience would be ideal but is not necessary as full training will be given.
- We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately on set days each week based on your availability.
- Good communication and numeracy skills.
- You will need to be aged 18 or over.
What we can offer you as a volunteer Charity Shop Assistant
- A way to meet new people and make new friends in your local area.
- A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
- An excellent induction and training programme relevant to your role.
- The opportunity to make a huge difference to the welfare of animals.
- ·Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!*
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Fundraising Volunteer for the Lambeth and Southwark Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.
In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the Wandsworth Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Fundraising Volunteer for the West Hertfordshire Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
YourGateway2Success is seeking 2 committed volunteers for the role of Charity Worker to support the delivery of 'The Plug: Skills, Support, Success'. A 12-month personal development programme for young people aged 16–25 in Croydon. This role offers meaningful experience in youth support, mentoring, and facilitation.
Key Responsibilities
· Help run group workshops on confidence, communication, and life skills
· Provide one-to-one encouragement and support during sessions
· Support group discussions by listening and encouraging others
· Welcome new participants and help them feel included
· Promote respectful behaviour and maintain a safe, friendly environment
· Assist with games, group activities, and peer learning tasks
Skills and Experience Required
· Strong interpersonal and communication skills
· Confidence working with young people in group and 1:1 settings
· Ability to work supportively across diverse backgrounds
· Experience or aptitude in informal learning or youth engagement
· Awareness of safeguarding, confidentiality, and personal boundaries
Additional Information
Volunteers will receive induction and training in:
· Safeguarding
· Health & Safety
· GDPR and data protection
· Equality, diversity, and inclusion
· Confidentiality and youth engagement
We create inclusive, supportive environments where young people can build self-belief, discover their potential, and prepare for a brighter future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Fundraising Volunteer for the Croydon Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.
In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Sunday Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
- Welcoming and engaging with visitors, sharing information about the museum and its collection.
- Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
- Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
- Creating positive experiences to encourage return visits and word-of-mouth recommendations.
- Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
- Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
- Conducting online research and building contact lists to support marketing efforts.
- Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
- Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
- Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
- Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
- Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
- Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
- A good telephone manner
- Good team working skills
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a trial shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are looking for Sunday volunteers to support our reopening. We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.