Volunteer volunteer roles in taunton, somerset
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising team leader volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· supporting and encouraging a team of fundraising volunteers
· planning fundraising events and activities with your team
· allocating tasks before and during fundraising events
· keeping financial records from fundraising events
· encouraging and promoting a professional image of Cats Protection
· following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
The Hunger Project is a global not-for-profit, founded in 1977. We believe passionately that ending hunger is possible, and that our generation has the power to end it once and for all. Our vision is a world without hunger. Our mission is to facilitate individual and collective action to transform the systems of inequity that create hunger and cause it to persist.
We do this by pioneering sustainable, grassroots, women-centred strategies and advocating for their widespread adoption in countries throughout the world. We comprise of 13 Programme countries across rural Africa, South Asia and Latin America and 9 Partner countries, which are the fundraising arms - one of which is The Hunger Project UK (THP-UK).
The Opportunity
We are seeking a highly organised and experienced volunteer Company Secretary to play a crucial role in the effective governance and compliance of our charity. This is an exciting opportunity to contribute your expertise to a cause you care about, working closely with our CEO, Chairpersons, and Board of Trustees to ensure we meet all statutory and regulatory requirements. The Company Secretary should also be available to provide a central source of guidance and advice within THP-UK on matters of charity ethics, company law and good governance.
Key Responsibilities
Board Meetings & Support
- Collaborate with the Chair and CEO to prepare agendas and forward plans for Board meetings.
- Circulate papers and documentation in advance of meetings.
- Attend all Board meetings (typically quarterly), ensuring meetings are properly constituted (e.g. quorum present, aligned with Articles of Association).
- Accurately minute proceedings, record decisions and actions, and circulate minutes promptly.
- Maintain records of attendance and track follow-up on agreed actions.
Statutory & Regulatory Compliance
- Ensure timely filing of statutory returns with Companies House and the Charity Commission, including:
- Annual confirmation statements and annual returns.
- Updates to trustees, registered address, and governing documents.
- Submission of trustees' report and audited accounts (in collaboration with auditors).
- Keep an organised archive of governance documents, policies, minutes, and resolutions.
- Act as point of contact for formal correspondence from Companies House and the Charity Commission.
Corporate & Charity Governance
- Advise the Board on legal and regulatory requirements, charity ethics, and corporate governance best practices.
- Keep up to date with statutory requirements and best practice for good corporate and charity governance and inform the Board as appropriate.
- Maintain all statutory registers.
- Conduct reviews of policies for clarity, compliance, and role-specific responsibilities.
- Assist in reviewing and submitting governance-related policies for Board approval (e.g., safeguarding, conflict of interest).
- Maintain a policy review schedule and ensure timely updates.
Trustee Support & Onboarding
- Support the Chair in maintaining an up-to-date Board Handbook and policies.
- Assist with onboarding of new trustees by providing induction packs and key governance documents.
- Signpost training opportunities and updates to ensure trustees are well-informed of their responsibilities.
Person Specification
Essential
- Proven experience in company secretarial, governance, legal, or high-level administrative roles.
- In-depth knowledge of UK charity and company law, including Charity Commission and Companies House requirements.
- Excellent organisational skills and attention to detail.
- Strong communication skills with the ability to draft clear, concise minutes and reports.
- Proficiency in Microsoft Office Suite, Dropbox and virtual meeting tools.
- Ability to work independently, flexibly, and to deadlines.
- Alignment with the mission, vision, and values of The Hunger Project.
- High level of integrity and discretion.
Desirable
- Experience volunteering in the non-profit or charity sector.
- Familiarity with charitable companies limited by guarantee.
Time Commitment & Location
As a volunteer for THP-UK, you would play a vital part in our work. You will be home-based with attendance at in-person Board meetings every quarter in West London or Central London. We expect the work will entail approx. 8–10 hours per month, varying around quarterly Board meetings.
What We Offer
- An opportunity to make a lasting contribution to ending hunger.
- Use your professional skills for high-impact global work.
- Work alongside a passionate team of trustees and volunteers.
- Reimbursement of agreed out-of-pocket expenses.
- Induction and ongoing support from the Chair and Board.
How to Apply
Please submit your CV and a short cover letter by 15th August 2025. We will be reviewing applications on a rolling basis and will be in touch with shortlisted candidates.
We actively welcome applications from candidates of all backgrounds and identities and are committed to equality, diversity, and inclusion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
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Support onboarding, training of new volunteers
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Development, updating of training materials for volunteers
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Co-ordinate deployment of volunteers to specific projects
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Development of LRC volunteer charter
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Advising Trustees of volunteer needs
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Liaising with team members, Trustees
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Taking part in relevant meetings
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Oversee operations
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Project materials, equipment
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Volunteer expenses approval
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Contribution to website, social media content
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Key competencies
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Training / volunteer experience
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IT competent
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Team working
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Good intuition, initiative
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Good communication – verbal & written
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Attention to detail
Please submit a brief CV and cover letter outlining why you are interested in the Lyme Resource Centre and how your skills and experience can help the charity achieve its goals.
Interviews with suitable candidates will be in the form of an informal discussion with Trustees via Zoom.
Aiming to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public & health professionals about ticks & Lyme disease
The client requests no contact from agencies or media sales.
Do you have skills in social media, comms and marketing, or digital and graphic design you want to put to use for a great cause?
We are recruiting a self-motivated and creative Digital Marketing Volunteer with experience in a creative sector to support our Communications & Marketing Coordinator.
If you could use your expertise to help us increase the reach and impact of our social media accounts, website, and comms strategy as we run fundraisers, engage with the community, and promote our services and volunteering opportunities, apply today.
(This post is only open to women and is exempt under Schedule 9 Part 1 Equalities Act 2010)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families.
What are we looking for?
We are looking for people who can help us apply and increase our funding. We cannot do our valuable work without funding. This role can be done from home, with no rota system and how much of your time you give up is completely up to you. We truly appreciate whatever time your able to offer.
Who are we looking for?
- May have past experience gaining funding or fundraising in the community sector
- Come from a legal background or training.
- Studying law or similar subjects
- Come from a corporate background
- A willingness to learn is essential, experience isn’t although helpful.
What do we expect?
- Must be willing to undertake our training programme which will be done virtually and at a time to suit you.
- Have a basic DBS check (preferably be on the update system)
- Sign our volunteer contract. (If you disagree with anything in it
- please do discuss it with us and we will be happy to have a
- conversation and make small changes if appropriate).
- A positive attitude to disability and illness. We are happy to answer
- questions on this.
Interested?
Email us and lets chat!
If you have any accommodations you need us to make please speak to us. Any information you provide will be kept in the strictest of confidence.
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Variable – depending on individual circumstances and what people can do
Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire
Main Tasks:
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Support our regular wellbeing/peer support walks
· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere
· Encourage conversations among participants, offering a listening ear
· Be attentive to the well-being of all participants during the walk
· Offer information on YBTC services
· Attending occasional training sessions or volunteer meetings organised by YBTC
We are looking for people who are:
· Are warm and non-judgemental
· Reliability – are punctual and committed to scheduled walks
· Collaborative mindset to work effectively with staff and volunteers
· Basic physical fitness to complete the walks, awareness of the needs of participants with
different mobility/health conditions
We can offer you the following:
· Full induction and ongoing training
· Ongoing support and supervision in your role
· Opportunity to learn new skills and meet new people
· The satisfaction of making a positive impact on those affected by brain tumours
Background
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region
every week.
Our charity values are: Integrity, Compassion, Community & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Join AfriLife M.I.N.D. as Volunteer Trustee Director
Southeast London (Remote/in-person)
Voluntary, flexible hours
Deadline: 18 August 2025
Send CV,+ 2 references + short interest note:
Are you a values-driven leader in social justice, mental health and community empowerment? We’re seeking two Trustee Directors to guide our mission empowering BAME communities with culturally responsive, (w)holistic care.
Who We Are
AfriLife M.I.N.D. is a profit-for-purpose setup transforming lives through mental, emotional, physical and social wellbeing services. We centre BAME lived experience and deliver inclusive, culturally competent supporting health and wellbeing.
Our Approach
We apply a (w)holistic lens—recognising how health, identity and community intertwine. Our work is rooted in compassion, collaboration and cultural relevance.
Our Values
- Abundance: investing in purpose and growth
- Empowerment: helping people own their lives
- Introspection: reflecting to refine impact
- Unity: celebrating diversity and solidarity
About the Role
You’ll help shape strategic direction, uphold strong governance and drive mission growth. Collaborate with a passionate board and contribute your expertise to help us thrive.
You Bring
- Experience in leadership, governance or community development
- Strategic thinking and a collaborative spirit
- Passion for health, education or social equity
- Commitment to inclusive, values-led service
- Bonus: interest in (w)holistic living or plant-based lifestyles
What You Gain
- A meaningful leadership role in a grassroots organisation
- The chance to influence positive change and grow your network
- A platform to live your values and make a real difference
Note
All Trustee Directors must be registered with Companies House, providing basic personal details (name, birth year, service address, nationality) for public record—standard UK requirement.
We welcome applications from African, Caribbean and other ethnic minorities, LGBTQIA+ individuals, people with lived mental health experience and those with diverse abilities.
The client requests no contact from agencies or media sales.
The Environmental Investigation Agency (EIA UK) is a charity and independent campaigning organisation established in 1984. We pioneered undercover investigations to combat environmental crime and abuse. We use evidence and analysis to bring about lasting policy and changes to legislation to protect our planet, its biodiversity, climate and all who live here.
Our vision is a future where humanity respects, protects and celebrates the natural world.
We are looking for volunteers to start in September 2025.
EIA UK is seeking two volunteers to support the Elephant Campaign ideally 1-3 days a week and for a minimum of 3-6 months, with data entry and reserach tasks.
The Elephant Campaign undertakes strategic and intelligence-led activities in cooperation with partners to advocate for effective legislative, regulatory and enforcement action to tackle illegal trade in elephant parts and derivatives.
The volunteers will help the Campaign monitor news about seizures and prosecution of illegal trade of elephant parts and derivatives and enter information into EIA’s Global Environmental Crime Tracker.
Individuals with a keen eye for detail and an appetite for data are encouraged to apply and should have an interest in the environment, a passion for conservation and share the aims of EIA
Do you have what it takes to be an EIA Volunteer?
- Fluency in English. Capacity in any of the following languages will be an asset: Chinese, Vietnamese, Lao, Thai, Burmese, French
- Good working knowledge of Microsoft Office programmes
- Good data entry skills
- Good research and analytical skills
- Patience and attention to detail and thorough work ethic
What we can offer you as an EIA Volunteer:
- Flexible volunteering hours.
- Reimbursement for subsistence (one meal) and for public transport costs to the office from within the London area.
- Work experience at a leading international environmental NGO.
- Opportunities for training on selected relevant software.
- Working with like-minded people and networking.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition
What will you be doing?
We are looking for 3 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will
- Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
- Help to recruit, and assure the adequate training of suitable, reliable volunteers
- Co-ordinate the volunteers to ensure that there is always someone available to support all our services
- Help to create and distribute information regarding volunteer policies and procedures
- Monitor volunteers during their appointments to retain or replace candidates
- Meet and check-in with volunteers regularly to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
- Help to induct new volunteers
- Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
- Maintains a database of volunteers and projects and track metrics
- Help to promote the charity and its volunteer accomplishments
- Set up and arrange any relevant training required for volunteers
What are we looking for?
The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.
Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.
Essential
- Experience in volunteering or HR and recruitment
- Managing and supporting volunteers
- Time manage effectively
- Supporting and advising others on policies and procedures
- Ability to motivate and encourage
- Working knowledge of databases
- Excellent communication and interpersonal skills
- Excellent organisation and team building skills
Desirable
- Facilitation and/or training skills
- Personal experience of volunteering
What difference will you make?
You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support.
You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.
What's in it for the volunteer?
This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.
You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.
A few more details
If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing.
This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.
We have an induction process to help successful applicant to understand how our Charity operates.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!
We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.
We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.
Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.
About the role
Role Title: Volunteer HR Advisor
Location: Home-based (UK)
Reporting To: Head of Support Services
Time Commitment
The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months.
Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.
Main Role Purpose
The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.
Essential requirements
- Minimum CIPD level 5 Diploma in People Management with one professional reference.
- Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
- Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
- Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
- Excellent active and empathetic listening skills.
- Good written and verbal communication skills, including the ability to convey information clearly and concisely.
- A kind and welcoming telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfortable using online communication tools.
Key Responsibilities
- Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
- Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
- Signpost to further information and other support organisations if necessary.
- Make referrals to our legal partner if required.
- Record all details of the call on our CRM system.
- Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
What you can expect from PTS
- The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
- An onboarding and induction period which can be completed at your own pace.
- Support from the PTS staff team and volunteer network.
- Access to our Volunteer Training Hub.
- Opportunities to help us further develop and shape our Support Services.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.




