Volunteer volunteer roles in tenbury wells, worcestershire

Your role

Amazing, giving, and inspiring are just a few words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role 

As a Regional Fundraising Volunteer, you will support Rethink Mental Illness in generating income, raising awareness, and building community engagement through local fundraising initiatives. The role will involve event planning and support, and public engagement to help achieve regional fundraising goals. 

You will play a major part in bringing to life regional fundraising activities in line with our “Rethink in the Community" concept and increase regional awareness to generate much needed additional income and amplify the impact of the work Rethink Mental Illness do.

You will receive training and regular supervision to ensure you feel confident in your role. 

Regional locations

Whilst this is a home based role, you will occasionally attend events within your region. We're particularly interested in receiving applications from people who live in the following areas:

Yorkshire & Northeast: Newcastle, Gateshead, York, Sunderland

Northwest: Manchester, Liverpool, Stoke-on-Trent

Midlands: Birmingham, Solihull, West Bromwich, Wolverhampton, Walsall

Southwest: Gloucester, Bristol, Plymouth, North Devon, South Devon, Cornwall

East of England: Norfolk, Norwich, Ipswich

What you will be doing as a Regional Fundraising Volunteer: 

• Support and assist in organising and participating in local fundraising events.

• Help with event logistics, set-up, and participant engagement to ensure smooth delivery. 

• Take part in local initiatives acquiring donors and do it yourself fundraisers. 

• Increase awareness of the organisation’s work by helping to promote regional fundraising activity. 

• Represent the organisation at schools, community groups, and public events, delivering presentations to inspire support. 

• Communicate with supporters via phone, email, and face-to-face interactions. 

• Attend and contribute to meetings with the fundraising team and supporters to share updates and ideas. 

What will make you a great fit for this role?  

You will have good knowledge of your local community and be passionate about making a difference to those severely affected by mental illness. You will also have:

• The ability to organise events and activities

• The ability to inspire and motivate others

• Good communication skills

• Creative ideas to promote diverse fundraising activities 

• Dedication to our cause 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”     

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.     

Diversity, Equity, Inclusion   

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.   

Becoming a truly anti-racist organisation   

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.   

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

Are you a social media whiz?

Can you take a successful brand and make it sparkle?

Do you have 3-5 hours a week to give to a charity supporting SEND families?

As a social media volunteer you will be managing and creating content for the charity's social media platforms, monitoring performance and establishing and maintaining active social media accounts.

What will you be doing?

• Creating and managing daily posts across all social media platforms e.g. Facebook, Instagram, Twitter and LinkedIn.
• Advertising our services, webinars and other events in order to reach more families in need of the support we offer.
• Working in conjunction with the Operations Manager, develop new, engaging content to increase interest, improve our presence, attract followers and drive growth.
• Create posts for the organisations needs as and when needed.

What are we looking for?

• Clear understanding of social media platforms.
• Good written and verbal communication skills.
• Highly motivated, enthusiastic and a positive can-do attitude.
• Knowledge of marketing and public relations is desirable.
• Creativity and experience with Canva for content design is also desirable.

We're looking for a front-end developer (React Native) to join our growing remote team building a social impact app helping people experiencing homelessness and domestic violence.

Unify Giving is a digital donation platform that connects donors directly to verified individuals in need — no middlemen, full transparency. Think of it as a new way to give, where your impact is visible, personal, and meaningful.

What we're building:

• A React Native mobile app (launched March 2025) for iOS & Android

• Donor dashboards, beneficiary profiles, restricted purchases, and live impact tracking

• A system that empowers individuals through dignity and direct support

We're looking for someone who:

• Has solid experience with React Native and front-end development

• Can commit a few hours a week

• Is excited by social impact, ethical tech, and building something that matters

• Enjoys being part of a remote, collaborative, globally distributed team

This is a volunteer role, but one with purpose, autonomy, and real-world impact.

If you're passionate about coding for good and want to help us scale this work, we’d love to hear from you.

Job description:

We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.

About the Role

The ePDP Programme Manager is a strategic leadership role responsible for overseeing the Enhanced Professional Development Programme (ePDP) and managing the ePDP Liaison. This position ensures the successful delivery of the ePDP, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the ePDP Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.

Key Responsibilities

1. Strategic Oversight of the ePDP

• Develop and execute the strategic vision for the ePDP, ensuring alignment with organisational objectives.
• Collaborate with the Director: HRBP, Legal, IT & ePDP to define programme goals, KPIs, and success metrics.
• Continuously evaluate and refine the programme to address emerging needs and industry trends.

2. Team Leadership & Management

• Manage and mentor the ePDP Liaison, providing guidance and support to ensure effective programme execution.
• Foster a collaborative and results-driven team culture, encouraging innovation and accountability.

3. Stakeholder Engagement

• Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
• Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.

4. Programme Design & Implementation

• Oversee the design and delivery of ePDP content, ensuring it meets the developmental needs of participants.
• Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
• Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.

5. Monitoring & Evaluation

• Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
• Analyse data to identify trends, challenges, and opportunities for improvement.
• Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.

6. Communication & Advocacy

• Promote the ePDP across the organisation, ensuring high visibility and engagement.
• Develop communication strategies to highlight success stories and programme benefits.

Required Skills

• Strategic Thinking: Ability to align the ePDP with organisational goals and adapt to changing priorities.
• Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
• Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
• Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
• Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5+ years of experience in programme management, learning and development, or a related field.
• Experience in designing and implementing professional development programmes.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks ?
• Do you have access to personal PC or laptop?

Work Location: Remote

It Gets Better UK is a lived-experience-led LGBT+ youth charity, working to tackle the disproportionate mental health challenges LGBT+ young people face today, through a collection of community-sourced, lived-experience stories; educational programs; and community-building initiatives.

About the role

We’re looking for a volunteer to help build and strengthen relationships with corporate partners who want to support It Gets Better UK. This role is perfect for someone who enjoys connecting with people, spotting opportunities, and helping businesses make a positive impact for LGBTQ+ young people.

What you’ll do

• Research companies whose values align with our mission.
• Support the team with preparing partnership proposals and presentations.
• Help track and maintain relationships with existing partners, including sending thank-yous and updates.
• Identify opportunities for workplace fundraising, volunteering, or pro bono support.

What we’re looking for

• Great communication and organisational skills.
• An interest in relationship-building and networking.
• Enthusiasm for LGBTQ+ equality and the power of storytelling.
• Previous experience in corporate fundraising, partnerships, or business development is helpful but not essential – we can support you to grow in the role.

About Us

The Story Forge Project is a new, grassroots literacy project based in Grantham. We design imaginative, inclusive workshops for children and young people that build confidence, creativity and a lifelong love of words. From festive letter-writing to story zines and sensory map-making, we’re on a mission to make storytelling part of everyday life - for every child, not just the confident ones.

We’re newly constituted, but growing fast, and now we’re looking for a like-minded volunteer to help us grow our funding base and secure support for our pilot projects across Lincolnshire.

The Role

We’re looking for a volunteer with an interest in literacy, books, children’s creativity or arts fundraising to help us design and coordinate a simple fundraising calendar. You don’t need to be a professional fundraiser, just someone organised, curious, and up for helping a new idea take flight.

Key tasks include:

• Researching small grants and funding opportunities (local councils, trusts, literacy/arts schemes)

• Helping shape a 6–12 month calendar of possible applications or fundraising opportunities

• Supporting with simple application templates and tracking

• Optional: helping build relationships with local businesses, bookshops or sponsors

You won’t need to make asks yourself unless you want to, we’re just looking for someone to help us build the plan and shape our direction. You’ll be working closely with our founder (a children’s author) and will be credited as part of the founding team.

You Might Be…

• A former or aspiring fundraiser looking for hands-on experience

• A publishing, arts or charity professional with a bit of time to give

• A parent, teacher or booklover passionate about children’s literacy

• Someone who wants to contribute to a new project from the ground up

What You’ll Get

• A flexible, rewarding role you can shape

• Experience building a fundraising pipeline from scratch

• Insight into grassroots children’s arts and literacy work

• A meaningful credit on our website and publications

How to Apply

Please send a short email telling us a bit about you and why the role interests you. CVs are welcome but not necessary. 

We’re reviewing on a rolling basis and would love to chat. 

We are seeking a skilled and passionate Volunteer Trust & Grant Bid Writer to help secure funding that will enable us to continue and grow our life-transforming work in Christian mental health. Working with the Director of Development, the role will involve identifying funding opportunities, preparing compelling grant applications, and helping us build strong relationships with trusts and foundations aligned with our mission.

Mercy UK is a Christian mental health and wellbeing charity, committed to equipping people to live free and stay free through a range of trauma-informed, faith-based support services. From our flagship Freedom Journey programme to practical resources like Keys to Freedom, we support individuals navigating emotional and spiritual challenges and empower churches and Christian organisations to provide meaningful, transformational support.

Key Responsibilities

● Research suitable grant-making trusts and foundations, with a particular focus on those funding mental health, faith-based initiatives, and/or community wellbeing.

● Work closely with the Director of Development to maintain a pipeline of prospective funders.

● Draft high-quality, tailored funding applications that reflect the heart, outcomes, and impact of Mercy UK’s work.

● Collate and interpret project data, outcomes, and financial information to support applications.

● Support the development of template responses and maintain accurate records of submissions and outcomes.

● Assist in preparing follow-up reports or updates required by funders.

What We’re Looking For

● Strong written communication skills with the ability to craft persuasive and inspiring content.

● Attention to detail and the ability to work independently.

● Experience of fundraising through trusts and foundations, or equivalent transferable experience in writing bids or proposals.

● An ability to articulate and represent Christian values and ethos respectfully and effectively in written applications.

● Passion for mental health and wellbeing, and alignment with Mercy UK’s mission and values. 

What You’ll Gain

● The opportunity to make a meaningful contribution to a growing, impactful charity.

● Experience in trust and grant fundraising, with support and guidance from our development team.

● A chance to use your skills to directly support the emotional, spiritual, and mental wellbeing of individuals across the UK and beyond.

● References and testimonials for future opportunities.

● Access to Mercy UK’s Employee Assistance Programme with Health Assured

*APPLICATIONS CURRENTLY OPEN FOR MALE IDENTIFYING VOLUNTEERS ONLY*

Men Who Talk is a UK registered charity, running twice weekly online peer-to-peer support groups for men aged 18+ across the UK. The groups take place between 7:00pm - 8:30pm every Wednesday evening, and 14:00 - 15:30 every Saturday afternoon. 

Our groups are supportive spaces for men aged 18+ to come and talk openly about what's on their mind. All groups are free to attend and follow the evidence based model of peer support. 

Volunteers are required to be online from 6:45pm to 8:45pm on a Wednesday evening, and from 13:45 - 15:45 on a Saturday, and are required to facilitate around 1 group per month. Volunteers are asked to commit to an a minimum of 6 months of volunteering in the initial stage. 

All groups are facilitated by a minimum of 2 facilitators, and follow a semi-structured pattern.

We are looking for passionate men with some experience of groups facilitating or working in mental health settings to come join us as facilitators. Experience in using online platforms such as zoom is essential. 

A degree in psychology is preferred but not an essential requirement.

You must have the right to live and work in the UK in order to join us, MWT is unable to sponsor any visa applications. Fluency in conversational English and a firm grasp of technology is also required. 

Why Join MWT? 

Men Who Talk is an exciting, fast growing charity, creating new spaces for men to talk openly about what's on their mind. 

We have a diverse team full of talented and passionate individuals who are committed to changing the face of mens mental health across the UK. 

As well as the opportunity to join the organisation at an exciting stage of it's development, volunteers also have the opportunity to develop their own skills and have regular chances to feed into the creative and strategic development of the organisation. We also provide enhanced safeguarding adults training, and the opportunity to develop key skills to enhance a career in mental health. In addition to training opportunities, MWT also provides weekly online group supervision with a specialist supervisior, free of charge for all volunteers. 

PLEASE NOTE: We are only able to accept applications from individuals who already have the right to live and work in the UK. 

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that 
have been bereaved. 

THIS ROLE COULD BE FOR YOU IF:

- Would like to make a real difference in someone’s life

- Want to challenge loneliness and can commit to a weekly phone call

- Are a good listener

- Are empathetic, patient and of a caring nature

- Have good verbal and inter-personal communication skills

- Recognise the importance of confidentiality and can uphold this in practice

- Are committed to inclusion and treating people with dignity and respect

REQUIREMENTS OF A BEFRIENDER INCLUDE:

- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed

- Completing an online call log record promptly after each phone call

- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others

- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs

- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

BENEFITS OF THE ROLE MAY INCLUDE:

- Knowing you are making a difference to someone’s life

- Joining the Omega Team who are taking action against loneliness and isolation

- An opportunity to enhance your CV or learn new skills

- An opportunity to engage with your community

SUPPORT AND TRAINING PROVIDED:

- Omega Chatterbox induction program

- Safeguarding training

- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support

- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate

- Monthly Befriender group support meetings via the Zoom app

LOCATION OF THE ROLE:

- Home-based

WHEN ARE YOU NEEDED:

- Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Creating a warm and welcoming environment – Welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator and engagement Team to create engaging content for the Group.

What you’ll gain from the role:
• A chance to build a strong community; by engaging with the people with sight loss and local and national organisations.
•  A chance to be part of a team of like-minded people, sharing information and working as a team to create and share content.
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups, both with your manager and your fellow moderators and engagement volunteers.
• An opportunity to connect with other volunteers through regular moderator meetings.

How often will I be needed?

• 5 Hours per Week

Key requirements

• This role requires 1 reference

Location

Region

• North East, West Midlands, South West, Wales, Yorkshire and the Humber, Greater London, South East, Northern Ireland, Scotland, East Midlands, North West

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.

Job description:

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description:

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

● Workshops (e.g. Unconscious Bias, Inclusive Leadership)

● Training Programmes

● Research Services

● Event & Partnership Opportunities

As a member of the Sales Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities:

● Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors.

● Deliver compelling sales pitches and presentations tailored to each client’s needs.

● Handle end-to-end sales processes, from lead generation and qualification through to closing deals.

● Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships.

● Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions.

● Collaborate with the Director to refine messaging and sales strategy for maximum impact.

● Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos.

● Provide performance updates and sales reports to the Director and Senior Leadership Team.

● Stay updated on industry trends, client needs, and potential growth areas relevant to our services.

Essential:

● Demonstrated experience in a sales, business development, or account management role

● Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

● Excellent verbal and written communication skills

● Strong presentation and negotiation abilities

● Confidence to work independently and take initiative, while collaborating within a remote team

● Passion for social justice, community engagement, and inclusion

● Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

● Familiarity with CRM tools and remote communication platforms

● Experience selling services to the public sector or third-sector organisations

● Understanding of social enterprises or community-based businesses

● Ability to work without close supervision and meet deadlines

What We Offer:

● Real-world, results-driven sales experience with clear KPIs and performance feedback

● A unique opportunity to influence revenue and impact within a mission-driven organisation

● Coaching and mentoring from experienced directors and leadership

● A collaborative, diverse, and inclusive environment

● Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Job Type: Volunteer

Benefits:

• Work from home

Application question(s):

• Do you have access to a personal laptop or PC?
• Are you sure you can commit to this job as being a non-paid job?
• Do you think you will be able to commit yourself to the PDP programme, implicitly 12 hours per week, for 16 weeks?
• Are you currently based in UK?

Work Location: Remote

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.