Volunteering administrator jobs
Salary: £40,497 per annum (including regional uplift and car allowance)
Location: Camberley with travel around the patch to meet business and customer needs and 1 day a week in the Camberley Office
Permanent, 35 hours per week, Monday -Friday 9am-5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers.
You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants.
Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary.
You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day.
Salary
The Housing Partner (Housing Officer) role offers a salary of £36,339 per annum for candidates who fully meet the role requirements.
If you're still developing in some areas, we'll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience.
You'll also receive a regional allowance of £2,908 and an essential user car allowance starting from £1,250 per year, plus mileage for travel around your patch - helping you stay mobile while making a difference in your community.
About you
You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle.
The successful candidate will undergo a DBS check as part of the pre-employment checks.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day's leave to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following roles: Housing Management Officer, Tenancy Support Officer, Housing Services Officer, Neighbourhood Housing Officer, Housing Advisor, Community Housing Officer, Housing Management Advisor, Tenancy Management Officer, Housing Support Officer, Residential Services Officer, Estate Management Officer, Housing Operations Officer, Social Housing Officer, Housing Administrator, Customer Services Officer, etc.
REF-223 569
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Preston, Lancashire
Permanent | Full-time - 37.5 hours per week
Salary: £77,744 - £83,546
After a remarkable 26-year journey with Caritas Care, including five years as CEO, our current Chief Executive will retire at the end of 2025. This creates a rare and exciting opportunity to lead this dynamic, well-established and vibrant organisation. The Trustees are looking for an exceptional leader to take forward and further develop one of the North West's most respected and impactful charities.
About Caritas Care
For 90 years, Caritas Care has been at the heart of communities across Lancashire, Cumbria and Greater Manchester. We are a values-driven charity committed to improving lives and creating opportunities for people across the North West. Our services include adoption and fostering, support for people with disabilities, rehabilitation programs and community projects, all designed to ensure that everyone has the chance to thrive.
About the Role
As CEO, you will provide strategic leadership and operational management, ensuring our services continue to make a meaningful impact. Reporting to the Board of Trustees, your key responsibilities will include:
- Leading the organisation with passion and integrity, upholding our values in everything we do
- Developing and implementing strategic plans to enhance and expand our services
- Building strong relationships with key stakeholders, including funders, commissioners and partner organisations
- Ensuring financial sustainability, overseeing budgets and securing funding opportunities
- Maintaining governance and compliance standards, ensuring all activities meet legal, ethical and regulatory requirements
- Inspiring and supporting our dedicated staff and volunteers, fostering a culture of collaboration and excellence
About You
We are looking for an experienced and visionary leader who is passionate about making a difference. You will bring:
- Strong leadership and strategic planning skills with experience in a senior management role
- A deep understanding of the charity, social care or public sector, particularly in service delivery and safeguarding
- Excellent financial and operational management skills, ensuring sustainability and growth
- A collaborative approach, with the ability to engage and influence a wide range of stakeholders
- A values-driven mind-set, committed to inclusion, equality and social justice
Why Join Us?
This is more than a leadership role – it is an opportunity to make a real and lasting difference. You will be joining a charity with deep community roots, a skilled team and a future full of possibility.
- Lead a well-respected and impactful charity
- Work with a passionate team dedicated to making a difference
- Shape the future of services that change lives
- 30 days annual leave plus Bank Holidays
- Incremental salary scale progression
- Flexi-time and flexible working
- Opportunity to maintain a Social Work England registration
- Employee Assistance Programme
- Work based pension 5% employer contribution (LGPS transfer will be considered for the right applicant)
- Birthday leave after 10 years’ service
- Essential car user post with travel paid at 45p per mile
- Onsite free car parking
If you believe you have the skills, experience and passion to lead Caritas Care into its next chapter, we’d love to hear from you.
To find out more about this opportunity and to access the full candidate application information, please visit our vacancies page on our website
For an informal discussion, please contact Susan Swarbrick, Chief Executive.
Applicants who have previously applied for this position need not reapply.
Closing date for applications: Wednesday 24 September 2025
Provisional interview dates: Tuesday 7 & Wednesday 8 October 2025
Early applications are encouraged as we may close the recruitment process ahead of the deadline if a sufficient number of high quality applications are received
The client requests no contact from agencies or media sales.
Are you enthusiastic, collaborative, with excellent communication skills and an eye for a story? Our charity team is looking for a dynamic self-starter to join our team as Communications Assistant. Through making social media posts, creating engaging content or writing stories, you’ll play an integral role in communicating our impact and stories to our key audiences.
At Horatio’s Garden, we build and look after extraordinary gardens in the heart of NHS spinal injury centres. These gardens are a critical part of rehabilitation and offer reflection and adjustment, privacy and solace, joy and companionship to all who need it. We lead regular gardening sessions to grow and cultivate plants, arts workshops to offer new skills and a programme of live music and events. Designed to be enjoyed all year round, these gardens offer a warm, welcoming place for family and friends who may have travelled hours for a visit.
Our vision is for everyone with a spinal injury to have a Horatio’s Garden as part of their rehabilitation care.
The charity is growing. We have eight garden projects open and are fundraising for our ninth garden in Middlesbrough.
This role will assist with the content creation of engaging written, film and visual content across different platforms, scheduling and moderating our social channels, and helping us report on our digital activity. You will support the rollout of the new regional social media channels for each garden to help place storytelling and impact at the heart of our communications.
It would suit someone looking to start or build their career in the communications field or charity sector to develop experience in developing content, writing and charity campaigning. There will be opportunities for training and development and you will travel between the charity’s UK-wide gardens and meet patients, volunteers and staff.
This is a full-time role (37.5 hours a week) based in the charity’s office in Salisbury with the ability to discuss some flexible working after the six month probation period.
You will be reporting to the Communications Manager.
Main duties
1. Help manage the day-to-day running of the charity’s social media (Instagram, LinkedIn, Facebook). Schedule content and respond to comments and messages to foster positive engagement and add value to the supporter experience
2. Work closely with the team to produce subscriber, campaign-led and post-event newsletter content and manage the subscriber database
3. Contribute to the charity’s content calendar and work creatively and collaboratively with the communications and wider charity team to proactively seek and develop story ideas
4. Create engaging content in support of charity objectives and reflecting our brand and tone guidelines
5. Assist with internal communications to convey key updates to staff
6. Assist in maintaining and updating Horatio’s Garden’s main website
7. Help to manage the charity’s digital assets, ensuring the team have access to the most impactful photographs and videos for their needs
8. Collate, analyse and present monthly reports on social media, newsletter and website activity and engagement against key performance metrics
9. Assist with planning and promotion of campaigns and track press activity
10. Keep up to date with the latest digital marketing trends and technologies
General duties
1. Support the wider team with administrative duties that support the smooth running of the charity
2. Actively contribute to team and organisation meetings
Skills required
1. Strong interest/experience in creating content for digital channels
2. Good understanding of the digital landscape, including trends
3. Excellent writing and editorial skills with attention to detail
4. Able to create accessible, engaging content
5. Strong administrative and organisational skills
6. Good IT and software skills and willingness to learn – you will be using Microsoft suite, Hootsuite and Mailchimp
7. Video editing experience/interest – experience with or willingness to learn Adobe Creative Suite, Canva or similar
8. Flexible, can-do attitude, with the ability to remain calm and professional when under pressure
We are looking for someone who has:
1. The ability to take initiative and be a self-starter, working independently as well as part of a team
2. An ability to manage a varied workload and work to deadlines
3. A willingness to learn new skills and to develop existing skills
4. An empathic personality
5. A positive, can-do and resilient attitude
6. Passion for the charity sector
The charity is keen to promote training and opportunities and we will support the candidate to attend relevant training courses where a need can be demonstrated and to make the most of any opportunities to learn additional skills, for example involvement with filming and photo shoots by professional contractors hired by the charity.
We are an equal opportunities employer and welcome applications from all sectors of society. Please note that this role will involve occasional out-of-hours working (including evenings and weekends) as part of a rota to ensure the charity’s social media channels are active and monitored at peak times and during events.
As a charity, we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our charity.
The client requests no contact from agencies or media sales.
Community Fundraiser
Job reference: REQ004472
£33,233 a year
London, E15 2GW / Hybrid working.
Permanent 35 hours a week
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information go to our website.
We are looking for a community fundraiser to join Scope at an exciting time.
You will be an important part of a new team, helping to run all areas of community fundraising. You will also work on exciting new projects including “do it yourself” (DIY) fundraising ideas and making sure our supporters and volunteers have a great experience.
The role
As a Community Fundraiser, you will play a vital role in Scope's Community Fundraising team, helping to deliver our strategy and grow our impact. You will support a wide range of fundraising activities, from DIY initiatives to community events, ensuring every supporter feels welcomed, valued and empowered to make a difference.
You will:
· Support the delivery of Scope's Community Fundraising programme, helping to maximise income and future growth
· Assist in developing and delivering inclusive and accessible fundraising activities and products
· Provide thoughtful and responsive stewardship to fundraisers and volunteers, encouraging long term relationships and repeat support
· Monitor trends across the sector and contribute to innovation and product development
· Ensure all fundraising activity is inclusive and compliant with relevant regulations and Scope's internal policies
· Collaborate with colleagues across departments, including Brand and Marketing, Retail and Services, to ensure a joined up and inclusive supporter experience
About you
We are looking for someone who:
· Has experience in community fundraising or a similar role
· Is passionate about creating inclusive experiences and engaging with a diverse range of supporters
· Communicates clearly and respectfully, with the ability to inspire and build relationships
· Is organised, with strong administrative skills and the ability to manage projects to meet deadlines
· Understands the importance of fundraising compliance, accessibility and data protection
· Enjoys working collaboratively and values different perspectives and lived experiences
It would be great if you also have:
· An understanding of the social model of disability and the barriers disabled people face
· Experience working with external agencies or managing inclusive fundraising campaigns
· Familiarity with CRM systems and fundraising software
· An interest in inclusive event management and supporter stewardship
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online.
Application closing date: 17/09/2025
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Grants operations and data manager
Salary - £54,963 - £64,124 pro rata
Hours - Full-time / part-time (from 0.6FTE)
Benefits - Excellent package including 27 days annual leave + bank holidays
We believe that people’s sight matters and wish to strengthen our committed and passionate team by appointing a grants operations and data manager to join our grants and research team.
The grants operations and data manager is a newly created role, within Moorfields Eye Charity's grants and research team, to support, manage and develop grant funding operations. This is a really exciting time to join the team as this position will play a key role in the ongoing optimisation of the teams grants management system (Flexigrant, implemented 2024) and also the underpinning funding operations to support the delivery of our first grants strategy, due to be launched in early 2026.
We have ambitious plans. We have put into action a five-year business plan that is supporting our growth from raising and funding around £6 million annually to becoming a £10 million a year charity.
This is an exciting opportunity for the grants operations and data manager to bring passion and experience to our dedicated team, ensuring we have robust and effective processes to select and award the most impactful projects and programmes, and enable the monitoring of outputs, outcomes and impact.
Experience in grants management is essential and the successful candidate will be able to think creatively, plan, solve problems, and make effective decisions in a fast-paced environment.
About the role
You will be joining a supportive grants and research team who are committed to ensuring the charity has robust grant making mechanisms to determine best use of charitable funding together with monitoring and evaluating projects and programmes.
You will be involved in optimising the grants management system and funding processes, driving effective data collection and reporting, and corresponding work-flows. The role is highly collaborative, requiring you to develop professional working relationships with stakeholders at various levels. It will suit a candidate who is dynamic and ambitious, confident delivering change, and in taking initiative.
About you
You will have an established track record in grant-making, ideally in a health or medical research charity. You will have experience in the full life-cyle of grants management and the delivery of grant-making programmes, working with complex data and databases. You will also have a keen interest in improving operational processes and developing/analysing reports for data driven grant making activities and showcasing the impact of funding.
You will be an effective communicator, able to build confident working relationships at all levels. You will bring strong interpersonal skills along with the ability to work collaboratively and to influence, lead others in matrix style working.
To apply
Your application should include your CV and your cover letter response (up to 500 words each) to the following questions:
› What attracts you to this role and Moorfields Eye Charity?
› How your experience applies to this role?
If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you.
The closing date for applications is 16 September 2025.
Interviews are expected to be week commencing, 29 September 2025.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Complex Needs Support Worker to play a pivotal role in our Wandsworth & Richmond and Domestic Abuse Service
We are looking for a compassionate and resilient Complex Needs Support Worker to provide 1:1 support to service users facing multiple challenges, including substance misuse, exiting sex work, domestic abuse, and co-existing issues such as low-level mental health needs. You will explore and address service users' needs, make referrals to relevant services, and ensure safeguarding concerns are managed in collaboration with social services, safeguarding leads, and mental health teams. The role also involves contributing to multi-agency meetings, maintaining accurate case notes, completing assessments, and reviewing safety plans. In addition, you will oversee housing maintenance by ensuring repairs are completed and health and safety guidelines are followed. This role is based on working Saturdays and Sundays 8am -2pm each week.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are seeking a motivated individual with experience in safeguarding and supporting people with complex needs, who works well in a team and can multi-task effectively. The ideal candidate will have knowledge of domestic abuse, substance misuse, sex work, and mental health, and be confident in problem solving while empowering and encouraging survivors. This role is also suited to someone eager to develop their skills and training.
Please note: This post is open to female applicants only under the Equality Act 2010, Schedule 9, Part 1, due to the nature of the role supporting women.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The Sophie Lancaster Foundation was founded in 2009 after Sophie Lancaster and her boyfriend were attacked because of their alternative appearance. Sophie later died from her injuries. The Foundation was created by Sophie’s mother Sylvia to address prejudice against alternative subcultures and to promote understanding and tolerance through education, advocacy and policy work.
Although a small organisation, we have big impact and reach. We advocate for the alternative community through policy and campaigning work and provide support following hate crime. And we also run workshops aimed at reducing discrimination and challenging stereotypes. As we continue to grow, we’re looking for a Fundraiser to help secure the charity’s financial stability and support its growth.
The role involves creating a fundraising function from the bottom up and then developing and implementing a fundraising strategy. Diverse income streams to be targeted include corporate partnerships, individual donors, grants and foundations, events and digital campaigns. You’ll work closely with the team, CEO and Trustees to ensure fundraising activities align with our clear objectives.
Responsible for creating and delivering a fundraising plan that meets income targets, you’ll identify funding opportunities that align with our mission. This includes researching grants, preparing applications, managing funder relationships and reporting. Building donor engagement through regular giving, legacy programmes and other initiatives will also be part of the role.
Maintaining accurate, GDPR-compliant records of fundraising activities and donor data is essential. You’ll also prepare reports for internal use and external stakeholders.
We’re looking for someone with proven fundraising experience in the nonprofit sector who has a track record of securing income from grants, donors, events or corporate partnerships. Strong written communication skills and the ability to work independently and meet deadlines are important. You’ll relish involvement at every level, whether it be leading meetings with high value funders or thanking supporters for their incredible achievements. A commitment to diversity and inclusion is essential.
Joining us means contributing to a charity focused on challenging prejudice and supporting marginalised groups. You’ll work in a collaborative environment with access to senior leadership and the opportunity to influence the charity’s future.
We welcome applications from all backgrounds, especially from those who have experienced discrimination or come from underrepresented communities. This is an opportunity to support important work promoting social inclusion.
To apply, please send your CV and a cover letter of no more than two pages
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: London Living Wage £27,007.50 p.a. FTE
Contract: 6-month fixed term contract with the prospect of progression to a permanent Coordinator role
Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
We are seeking interns to work in London and North Kent
Reporting to: Programme Hub Manager
About the Role:
Here at Construction Youth Trust, we're on the lookout for enthusiastic individuals who are excited to learn and ready to dive into a supported internship. This is a fantastic chance to get a hands-on feel for what it's like to work in the charity sector. You will also have the opportunity to contribute to the wider development of the Trust e.g. participation in strategic working or Task & Finish groups.
We are particularly looking for individuals at the start of their career interested in working directly with young people within our Delivery Team
As a Delivery Team Intern, your key duties and responsibilities could include:
· Supporting the team to deliver fun and engaging programmes and activities for young people to get them ready for the working world by building on their skills and confidence.
· Supporting the team in the development of effective long-term working relationships with schools and referral partners.
· Supporting the team to enlist, manage and coordinate the support of local industry partners to connect young people with opportunities and employers that match their unique strengths and interests.
· Supporting the team with administrative tasks, helping to register, monitor, and evaluate the young people participating in programmes and activities.
· Please note that you will be required to travel across London regularly
About You
What we’re looking for in our new Intern(s) includes:
· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.
· Enthusiastic about connecting young people to opportunities, particularly those facing significant barriers to work.
· Have a ‘can-do’ attitude, as our Intern you will be expected to get involved in a variety of our programmes and activities.
· IT literate and digitally savvy
· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.
· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.
About Us
Make a big impact with a dynamic small charity transforming young people’s lives London.
Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.
At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.
What we offer:
As one of our interns, you'll gain valuable skills to kickstart your career, with the prospect of progressing into a Coordinator role with us. Plus, you'll have an internal buddy to support you and help you settle in throughout your internship.
You’ll be eligible for many of our benefits including:
· 25 days annual leave per year (FTE), which increases by a day each year after 2 years’ service up to a maximum of 30 days, plus an additional discretionary “Day for You”
· Opportunity to take a 6-week sabbatical after 3 years of service
· The Trust’s contributory pension scheme after three months – The charity will match employee contribution up to 7%
· All travel expenses covered over and above regular commute to and from work. Any extra travel for work purposes will be reimbursed.
· Access to Workplace Options EAP (a provider of employee support services)
· Opportunity to Work from Home
· Opportunity to take part in the wider team’s wellbeing and social activities
· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
How to Apply
If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form and include a supporting statement (max. 500 words) explaining why you're interested in this role and how you meet the person specification.
Previous applicants need not apply.
Closing date: 9am on 26th September 2025. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.
A second interview may also be required.
You can access the Application Form, Job Description and Person Specification for this role on this page.
The client requests no contact from agencies or media sales.
Job Title: Programme Coordinator – Careers, Events and Pathways
Department: Youth and Employability
Reports to: Senior Manager
Salary: £25,000 -£28,000 per annum (Depending on experience)
Contract: 12 Month – Fixed Term Contract
Closing Date: 22nd September
Interviews: W/C 29th September
Brentford FC Community Sports Trust
With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.
Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.
Inclusion Statement
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Safeguarding Statement
Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.
General Trust Accountabilities
- To ensure compliance with all relevant policies, including health and safety and safeguarding policies
- To ensure compliance with all relevant legal, regulatory, ethical and social requirements
- To ensure compliance with the Trust’s Code of Conduct.
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust
- To keep confidential any information gained regarding the Trust and its personnel
- To maintain a flexible approach to work at all times
The Youth and Employability Department
Over the past five years, Brentford FC CST has significantly expanded its Youth and Employability provision. The department provides a diverse range of informal and formal learning opportunities designed to help young people develop essential life skills, engage with their local communities and prepare for the world of work. Our programmes support their transition to adulthood, by equipping them with the confidence, experience and networks they need to thrive.
We believe in high-quality, impactful provision which makes a tangible difference to young people’s lives; our offer includes a wide range of personal, social and educational experiences delivered through both sessions and tailored 1:1 support. These include weekly group sessions, short courses/projects, PSHE style activity, holiday programmes, training opportunities, volunteering & social action, residential trips, employability workshops and industry engagement days.
Collaboration is at the heart of our approach. We work in partnership with schools, local authorities, charities, and national organisations to both reach young people and connect them to meaningful opportunities and wider support networks
What’s Ahead in 2025/2026
The department will deliver a wide range of impactful initiatives throughout the coming year, including:
- STEM Education: delivery of engaging STEM-focused activities in partnership with Worley.
- Groups and short courses: Workshops, courses, and youth groups such as our flagship Changemakers programme, Active Leaders, employability workshops focused on developing leadership, confidence, and transferable skills.
- Industry Insights and visits: Opportunities for young people to explore what it’s like to work in a community sports Trust environment or collaborating with local businesses to offer first-hand insight into various sectors.
- Work Experience: In-house placements that allow young people to develop real-world skills alongside our team.
- Job fairs and careers events: Large-scale events connecting young people with employers, run in collaboration with Indeed and UK Youth.
- Inclusion Education: Workshops in schools promoting inclusion and tackling discrimination, delivered in partnership with Tampa Bay and Kick It Out.
- Widening participation and targeted work: Tailored programmes to support young people from underrepresented groups, vulnerable groups, NEET young people.
- Partnership projects: Working with partnerships to offer exclusive opportunities to the groups we work with e.g London Youth - Diversity in the outdoors careers programme.
- Youth Voice: Working with young people representatives across departments at the trust to improve our services and provision.
- Careers and Employability Support: Workshops, mentoring, events and tailored guidance delivered in schools and colleges.
Main Purpose of Job
The Programme Coordinator – Careers, Events and Pathways is responsible for leading the planning, coordination, and delivery of large scale employability events and progression initiatives for young people. These include careers fairs, widening and participation events and employer engagement activities designed to open access to real world opportunities. This role will lead events from planning and partner liaison to on-the-ground delivery and post-evaluation reporting.
The coordinator will work with employers, schools, colleges, and local authorities to co-create meaningful pathways for young people, ensuring activities are aligned with labour market needs and tailored to the aspirations of young people we are working with.
The coordinator will take a lead on developing and managing strategic partnerships with employers and external organisations to broker new opportunities and promote progression routes into education, employment or training.
Grounded in youth work values, the coordinator will offer mentoring, support, and guidance to help young people navigate their next steps, overcome barriers, and access the right pathway for their goals.
Responsibilities
Event Planning and programme delivery
- Design, plan and deliver high quality and innovative events and activities for the youth and employability programme offer. Lead on major events such as careers fairs, job fairs, employer panels, and large outreach opportunities, ensuring effective planning, logistics, and execution.
- Ensure all events and activities meet the needs of participants, align with programme and partner objectives, and are delivered to agreed deadlines.
- Lead on event and programme logistics including planning, external bookings and venue hire, facilitators, transport, resources, risk assessment and other associated logistics.
- Provide tailored events and activities for young people from vulnerable, underrepresented and NEET Groups.
- Deliver presentations, sessions and other events (e.g. assemblies, PSHE lessons, lunch time stalls, workshops, job fair) to primary and secondary schools, non-mainstream schools, colleges, and other organisations to engage young people.
Stakeholder Engagement and Partnerships
- Build and maintain strong relationships with key stakeholders including existing partners (e.g Worley, UK Youth), local professional organisations, schools and colleges, local authorities, and future key stakeholders as they come onboard.
- Work in partnership with stakeholders to co-design and deliver events, promote programme opportunities, recruit participants, and support youth progression.
- Seek out new opportunities in relation to employment and training to support young people progress on to positive pathways. Work with stakeholders to develop new initiatives and collaborative projects.
Youth Engagement and support
- Lead cohorts of young people through events and programmes. Supervise, take responsibility for the pastoral care, and ensure safety needs of the young people are always met.
- Engage and build positive relationships with young people to provide effective support, mentoring and coaching on a one-to-one and group basis where needed.
- Develop, implement, and lead on recruitment and engagement strategies to recruit and retain young people for events.
Monitoring and Evaluation
- Record and monitor programme, partner and participant data using the relevant CRM systems ensuring all data is kept up to date.
- Ensure all administration tasks are completed accurately and within allocated time scales including handling personal data, managing expenses, safeguarding reporting, and risk assessments.
- Achieve weekly and monthly targets as set out by the Senior Manager, or partner organisation/ funder and regularly provide reports and monitoring information.
Leadership and Team Collaboration
- Lead and support casual staff to deliver high quality programmes, providing regular feedback and embedding reflective practice.
- Support the Senior Manager in recruitment, training, and supervision of casual delivery staff.
- Attend regular supervision sessions, team & organisation meetings, and complete compulsory training to enable all duties to be carried out effectively.
- Deputise for the Senior Manager when appropriate. Fulfil any other reasonable duties and responsibilities considered appropriate by the Senior Manager
- Work closely with the Senior Manager, Coordinators, Youth Workers, Coaches and programme partners to support the young people on the programmes ensuring a united approach.
Safeguarding and Compliance
- Understand and comply with all policies and procedures in line with Trust and contractual responsibilities including the safeguarding of the young people, GDPR, health and safety and EDI.
- Handle sensitive information with the utmost confidentiality, especially regarding individuals' personal details and concerns.
- Participate in training sessions related to safeguarding and emergency response.
- Maintain accurate records of incidents, concerns, and actions taken.
- Report any safeguarding concerns promptly to the appropriate authorities or designated personnel.
The Selection Criteria
Essential
Qualifications and experience
- Graduate degree level and or/ IAG Level 2 / Event Management and/or strong relevant experience (youth work, educational, community based, events, careers).
- Demonstrable experience (at least 2 years) of working with young people and children to inspire, motivate and support them to positively engage in new opportunities and develop new skills.
- Experience of leading, planning and delivering high-quality events and programmes for large groups (50/100+).
- Experience and/or good knowledge of working in partnership with local businesses/ professional partners, schools, colleges, and universities, to develop employability and careers pathways initiatives.
- Experience of effectively engaging young people from a wide range of backgrounds, including underrepresented groups (women and girls, ethnic minorities) and/ or, vulnerable groups (e.g. homeless, young carer, etc), and/ or those facing barriers to education, employment, or training.
- A Safeguarding and First Aid qualification or willingness to complete training.
Skills, Knowledge, and ability
- An awareness of current socio-economic issues and trends which may affect young people and youth employment in the areas we work in.
- Ability to find new pathways and employer opportunities to support young people into the world of work
- Strong knowledge and experience of event management and logistics to deliver impactful events.
- A strong communicator - Ability to communicate and engage with young people/ children and their parents/guardians sensitively and confidently in both large groups and individual settings.
- Ability to manage relationships with key stakeholders and the ability to communicate with people at different levels.
- Ability to work as part of a team and take the lead where necessary providing clear instructions for staff and volunteers to enable them to achieve desired outcomes and the required standards.
- A strong work ethic, excellent time management skills and motivated to work towards targets.
- Excellent planning, organisation and administrative skills, with a keen eye for detail.
- Ability to work in a fast paced and demanding environment, creative, adaptable, and responsive to changing situations.
- IT literate with particular emphasis on Microsoft and CRM packages
- Knowledge of and a commitment to safeguarding, health and safety, equality and diversity and data protection in relation to working in the community and youth work environment.
- Willingness to regularly travel within the allocated work areas and occasionally residentially to fulfil programme outcomes.
- Willingness to work flexible hours as this role will involve some weekend and evening commitments.
Desirable:
- Good knowledge of the local area and demographics (Hounslow, Ealing neighbouring boroughs)
- Alternative professional qualifications directly related to working with young people and children in a formal or non-formal setting.
- The ability to positively influence others and highlight benefits to a variety of audience.
- Ability to adapt events to support young people with additional support needs.
- A full driving license and access to own car.
Personal Qualities:
- Logistical & Detail-Oriented
- Driven by impact and access
- Collaborative and relationship-focused
- Professional and Credible.
- Calm Under Pressure
- Passionate about Youth Development
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years.
Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.
This role is a Regulated Activity role - please complete the Declaration of Offences Form
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Triage & Early Intervention Officer (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week. This is for 12 months fixed term.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff.
As a Triage & Early Interventions Officer you will: -
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
- Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Ensure that support plans are developed with clients where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service.
- Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.
You will need:
- The ability to undertake impact and risks assessments and identify appropriate support
- The ability to manage a demanding workload and to meet a range of conflicting deadlines
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
- Experience of delivering a service and working directly with clients in a statutory, voluntary or community work setting
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Engagement Officer
We have an excellent opportunity for a proactive and professional team player with outstanding communication, decision-making and interpersonal skills and a strong customer service ethic to join the team!
Position: Supporter Engagement/Development Officer
Location: Sidmouth/hybrid
Hours: Full-time, working 35 hours per week, 08.30-16.30, Monday-Friday.
Salary: £30,515 per annum
Contract: Fixed-term contract starting as soon as possible, until 16th October 2026
Closing Date: Wednesday 17 September 2025. However, we reserve the right to close this role early if a suitable candidate is found.
About the Role
The busy Supporter Development team cover a number of areas including raffles, lottery, membership, regular giving, reactivation, consent management, gift aid and cash giving. As Supporter Development Officer, you will deliver campaigns and activities for the Supporter Development side of the Individual Giving team, successfully managing the supporter development activity in line with the agreed annual targets and the Fundraising Strategy. Working with the Senior Supporter Development Officer and the Supporter Development Manager, you will deliver the supporter development roadmap, continuously monitoring performance and making improvement recommendations.
Your principal duties and responsibilities will include:
- Managing integrated donor journeys on channels such as online, post and social, with a donor centric approach.
- Inputting into and delivering the Fundraising Strategy within the Supporter Development Team.
- Working within the Supporter Development Team to deliver a donor centric lifetime value optimised approach.
- Reporting on the targets and KPIs of campaign activity.
- Applying a test and learn strategy for supporter journeys, and sharing learnings with the Supporter Development Team, upskilling team knowledge and experience within key areas of delivery.
- Project managing campaigns and activity including expenditure budgets.
- Working closely and in partnership with external agencies to deliver campaign activity.
About You
You will have demonstrable experience of managing fundraising or customer service campaigns and activities and project management experience. With proven track record of working within a team environment with complex internal stakeholders, you will have experience of managing direct marketing budgets and of supporting direct marketing analysis to enhance the performance of channels, products, and specific appeals.
Benefits include
- Competitive pension.
- Life assurance – 2 x annual salary.
- Healthshield.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Supporter, Client, Customer, Marketing, Supporter Development, Client Development, Customer Development, Marketing, Development, Supporter Engagement, Client Engagement, Customer Engagement, Marketing, Engagement, Supporter Engagement Officer, Client Engagement Officer, Marketing Officer, Marketing Executive, Client Support, Customer Support, Customer Service Agent, Customer Service Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Role: Digital Systems Technician
Hours: 37 hours per week
Contract: Permanent
Salary: £31,049 - £33,298 per annum
Closing date: 24/09/2025
Interview: 02/10/2025
Wigan & Leigh Hospice is a wonderful place to work. Our staff are our greatest asset providing the very highest standard of care. All our teams are all part of the Hospice team: working together to make the Hospice the best it can be. We have achieved Outstanding in the last CQC inspection. Our values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do.
We are proud to offer a wide range of benefits, including:
· A warm and welcoming working environment,
· 35 days annual leave inclusive of bank holidays, increasing with length of service,
· Salary sacrifice pension scheme,
· Free car parking,
· Subsidised lunches,
· Cycle to Work Scheme,
· Shopping, leisure and holiday discounts,
· On demand GP,
· Westfield Health - Health Cash Plan,
· Life Assurance,
· A range of Wellbeing initiatives.
The available role
As a Digital Systems Technician you will play a key role providing essential support across the organisation’s digital systems and IT infrastructure. You will resolve complex technical issues, maintain hardware and software, and assist with system upgrades and digital transformation projects. Working closely with colleagues, you will ensure a secure, stable, and efficient IT environment, supporting staff and volunteers to confidently use digital tools, while helping the organisation maximise technology benefits and maintain compliance with data protection and cybersecurity policies.
The successful candidate will have:
· A Computer Science degree or equivalent qualification, or substantial practical experience in IT support and systems administration.
· Proven experience supporting digital systems, IT infrastructure, hardware, software, and peripherals in a multidisciplinary environment.
· Strong problem-solving skills with the ability to diagnose and resolve complex technical issues swiftly under time constraints.
· Experience working in a Windows environment and with software such as Microsoft Office 365, Outlook, and Sophos (security and VPN).
· Working knowledge of IT Asset Management (ITAM) processes and lifecycle management.
· Experience supporting digital transformation projects.
· Understanding of Information Governance, confidentiality, and Data Protection standards, combined with practical knowledge of cyber security frameworks.
Familiarity with SQL environments and ETL workflow tools such as SQL Server Integration Services (SSIS) is desirable, along with experience of working with a healthcare or charity sector organisation.
The role is available 37 hours per week, Monday – Friday, 8.30am – 4.30pm (Friday 4pm finish), on a salary of £31,049 - £33,298 per annum. You may need to work the occasional late night or weekend when there is a specific business need or in some instances to deal with an emergency. Part time applicants my be considered.
How to apply
Applicants should submit an up-to-date CV with a supporting statement setting out how you meet the criteria for the role set out in the Person Specification in the Recruitment Pack and send to HR department.
The deadline for applications is Wednesday 24 September 2025. Interviews will be held at Wigan and Leigh Hospice on Thursday 02 October 2025.
If you have not heard from us within two weeks after the closing date, this will mean you have been unsuccessful this time.
Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.
Successful appointments will be subject to a Disclosure and Barring Services Check (DBS) check.
About us
Wigan and Leigh Hospice is a well-established charity which has been operating since 1983. We provide a wide range of palliative care services to people with advancing life-limiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals’ physical, social, spiritual and emotional needs.
We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our “Role Applicants Data Protection Compliance Statement (Privacy Notice)”.
The client requests no contact from agencies or media sales.
Join Our Leadership Team: Head of Service Delivery and Standards
Location: Eyre Street, Sheffield (with flexible/hybrid working)
Hours: 36.25 per week, Monday to Friday (flexible between 8am–6pm)
Salary: 40k+ Competitive, based on experience
Contract: Permanent
Are you a passionate, innovative leader looking for your next challenge in the charity or social care sector? Do you want to make a real and lasting impact in the lives of older people across Sheffield?
At Age UK Sheffield, we’re not just a service provider—we’re a movement that puts older people at the heart of everything we do. We are now recruiting for a strategic, forward-thinking Head of Service Delivery and Standards to join our Senior Management Team and lead the evolution of our services at a time when older people need us more than ever.
About the Role
This is a rare opportunity to join an innovative, award-winning charity that prides itself on delivering excellence. Reporting directly to the Chief Executive and working closely with our Board of Trustees, you will have overall responsibility for the quality, delivery, development, and strategic leadership of our operational services, including:
- Independent Living coordination
- Hosptial Discharge
- Dementia support
- Information & Advice
- Paid-for home support services
You will be the organisational lead for safeguarding, health and safety, and quality assurance, ensuring that services are safe, high-performing, person-centred, and continuously improving.
About You
You will be an experienced senior leader with a background in social care, health, or the voluntary sector. A confident people manager, you’ll be skilled at getting the best out of teams while maintaining a strong grip on performance, contracts, compliance, and culture.
You're equally at ease in a boardroom presenting KPIs to trustees as you are chatting to customers at a dementia café. You’ll bring:
- Proven experience in managing innovative, high-quality frontline services
- Strong leadership and people management capabilities (our team includes over 90 staff and 100+ volunteers)
- Confidence in safeguarding, health and safety, HR, and quality standards
- A collaborative, flexible, and values-driven approach to leadership
- Excellent IT and data literacy and a strong understanding of contractual performance
Why Work With Us?
- You’ll be part of a visionary, supportive, and diverse organisation committed to making Sheffield a great place to grow older.
- We offer flexible working hours and hybrid working options following a comprehensive induction.
- 30 days annual leave (plus bank holidays)
- Age UK Sheffield is proud to be a Mindful Employer and a Disability Confident Employer. We warmly welcome applications from people of all backgrounds, including LGBTQ+ and Black and ethnic minority communities.
Ready to Lead Change?
If you’re excited by the opportunity to shape and deliver outstanding services that make a difference, we’d love to hear from you.
Apply by: 9am on Monday 15th September. Interviews will be held during week commencing 22nd September
For an application pack please go to the ‘Recruiting’ page on our website
Join us. Lead with heart. Deliver with purpose.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re recruiting a new Director to lead us into our 35th year and beyond.
The successful candidate will build on the organisation’s rich history and legacy of exposing and opposing state secrecy, surveillance, repression and violence; and supporting and resourcing struggles for rights, liberties, transparency, and democracy.
They will be strategic, cooperative and adaptable, and have strong organisational, coordination and communication skills.
Find out more in the full role description and application information, attached below.
The client requests no contact from agencies or media sales.
Battersea has recently approved a new 5-year organisational strategy to deliver an even greater impact for dogs and cats through our Prevent, Support and Care activity. This, alongside Battersea’s significant growth in recent years, means that we now require greater coordination and structure to support how we prioritise and manage key organisational activity and manage our resources effectively.
To support the delivery of the new strategy and its respective programme of works, we are now seeking a new role of Head of Project and Strategic Planning to play a central role in shaping how we deliver our priorities across the organisation, supporting the leadership team, directors and strategic project leads in the delivery of our objectives, and ensuring there is effective management and oversight of projects and programmes which facilitates sound decision making and governance principles.
To support a significant CRM implementation programme, the programme has incorporated some formal governance structures and processes to support effective change management and decision making. We are now looking to embed and expand on those and ensure we have fit for purpose mechanisms for overseeing all key activity across the charity.
This role will therefore be responsible for developing, embedding, and leading a fit for purpose and effective Project Management Office (PMO), shaping delivery practices, building project management capability, and improve organisational alignment and performance in a way that supports dynamic cross-organisational decision making and innovation. As this is a new position, and will result in changes to our ways of working, the Head of Project and Strategic Planning will also be required to play a leading role in supporting and enabling organisational change, ensuring there is a clear understanding of change impacts associated with projects and programmes, strong stakeholder engagement and influencing skills are applied, and clear transparent communication of the roadmap, including risks and benefits, is shared to bring people on the journey and enable us to embed best practice methodology.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 28th September 2025
Interview date(s): 9th/10th October 2025
For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.