Volunteering coordinator volunteer roles

Volunteer Coordinator role

Work Location: In Person / Remote TBC

This role is voluntary and unpaid; however, expenses can be claimed as necessary.

Adoption Matters are looking to recruit for a Volunteer Co-Ordinator role. This is an exciting opportunity to join and support an innovative, ‘Outstanding’ children’s charity and which is one of the largest voluntary adoption agencies in the UK.

About us

Adoption Matters is a registered children’s charity and one of the largest voluntary adoption agencies in the UK. We recruit, train, support individuals and families as adopters, offer them ongoing support, and training for as long as they need it. We also provide support to birth families and adopted adults. We are the ONLY adoption service in the North West rated ‘Outstanding’ by Ofsted for the last five consecutive inspections. In 2024, the Adoption Matters family grew as we launched our not-for profit fostering agency Foster Care Matters.

About the role

Are you the right person for the role?

The Volunteer Coordinator undertakes a wide range of tasks, including:

· Dealing with queries from potential new volunteers who get in touch

· Being the first point of contact for our existing volunteers and answering general queries

· Championing volunteer engagement

· Initially, this role will support the initial contact of volunteers

· Fundraising support at the annual Garden Party picnic event

· Support at community events – fun runs, sponsor events

· Promotion of our charity lottery

· Possible involvement with arrangements of/attendance at large events, e.g. golf days, charity dinners

· Liaising with Volunteer Co-ordinator and Fundraising and Relationship Manager about events

· Sharing ideas about fundraising activities

Are you able to demonstrate the following abilities and knowledge?

· Excellent organisational skills and attention to detail.

· Good listening and communication skills.

· You need to be a great people person, friendly and approachable.

· Excellent telephone manner and written communication skills.

· An ability to work as part of a team.

· Creative and forward thinking.

· Computer literacy.

· Ability to use on own initiative and as part of a small team.

· Passion and enthusiasm.

This is a rewarding and enjoyable role. You will be working with the charities Fundraising and Relationship Manager. This role will also provide you with the opportunity to gain experience in doing volunteering work with people of all ages and to learn new skills, as well as develop existing ones.

What we offer in return

· Introduce you to how the organisation works and your role in it and to provide appropriate training and support for your agreed role

· Provide regular meetings with a staff contact so that you can tell us how you are getting on and get feedback from us.

· Respect your skills and experience and try to match them with the right role for you wherever possible.

· Do our best to meet your individual wishes.

· Reimburse you for agreed and reasonable expenses incurred in accordance with the expenses policy.

· Make necessary arrangements to ensure your health, safety and welfare.

· Offer equal opportunities to everyone who wants to volunteer.

· Provide access to trained members of staff to support, guide and advise you.

Equality, Diversity and Inclusion Statement

Our values are honesty, fairness, inclusivity, flexibility, ethically based, and celebrating difference. We encourage applications from all areas of the community. We believe that our organisation should reflect and represent the full richness of human diversity in terms of background, identity, ability and circumstance. As groups of people currently under- represented as Adoption Matters volunteers, we are particularly keen to receive your application if you are Black, Asian or minority ethnic, have a disability or have personal experience of the care system and/or adoption. We will be measuring our success in redressing this.

We are open to discussion of any adjustments or any flexible arrangements you may need to achieve your full potential at any stage of the process, and if you are successful in gaining a volunteer position with us, during volunteering. We promise the only thing we assess within your application is how you have demonstrated your suitability for the job, and nothing else.

What’s next? It’s easy! Follow the weblink to apply direct on the Adotion Matters website! We can’t wait to hear from you!

Adoption Matters is committed to safeguarding and promoting the welfare of children and young people therefore please note our recruitment procedure includes DBS checks and other relevant employment checks, including the right to work in the UK.

Please note that we only contact candidates selected for interview and we are unable to provide feedback on individual applications.

Do you enjoy networking and meeting new people? Are you passionate about volunteering? If so, we would love to hear from you. You don’t need a military background, just the ability to get on with people, and a good level of IT skills.

What is a Volunteering Coordinator?

Volunteering Coordinators are a key role within the team, leading on the local recruitment, induction, on-going support and celebration of volunteers. As the first point of contact for volunteering in the branch, they ensure volunteers are welcomed and supported.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.

Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups. To continue providing help when it’s needed most, Volunteering Coordinators ensure that SSAFA has a diverse and committed network of volunteers who are skilled, supported and valued.

What would you be doing?

• Although every SSAFA Branch has different needs, below are the main activities of a Volunteering Coordinator.
• Keeping in touch: Maintaining accurate and up-to-date lists of branch volunteer details and checking in with people about their volunteer experience.
• Supporting volunteer recruitment: Working alongside the Branch Chair to monitor volunteer numbers and develop plans to recruit new volunteers as required, for example, using online volunteer recruitment platforms.
• Creating local links: Taking opportunities to advertise and promote volunteering opportunities locally, including linking with local volunteer centres and community groups.
• Welcoming and supporting: In partnership with SSAFA central office teams, supporting the recruitment and induction of new volunteers e.g., carrying out informal interviews and ensuring every volunteer has an identified volunteer manager.
• Celebrating and saying thank you: Seeking ways to celebrate volunteering and to say thank you to volunteers for their efforts.
• Being a volunteering champion: Working with the regional Volunteer Development Manager to promote volunteering best practice across the branch and ensure volunteers have the best possible experience with SSAFA.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, volunteer management – attracting, recruiting, and inducting volunteers. This course lasts approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers.
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from Regional volunteering and operations staff.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out the role.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Good IT skills e.g., ability to use email and Excel – you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• A belief in the impact of volunteering.
• Some experience of coordinating people is beneficial.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

Become Our 1st Volunteer Coordinator!

Love working with people? Help us recruit, train and support our amazing volunteers.

Introducing Urban Youth: Igniting Potential in Inner London

In the vibrant, fast-paced heart of London, there is a generation of young people brimming with potential, yet facing unique challenges. They are the future, but for many, the path is obscured by deprivation, isolation, and a world increasingly dominated by screens.

That's why we created Urban Youth.

We are a brand new, dynamic youth work charity dedicated to cutting through the noise and reaching the young people who need us most in Inner London's deprived areas. Our mission is simple yet profound: to move beyond passive engagement and create active opportunities that inspire, connect, and empower.

Our Vision: Moving Beyond the Screen

Urban Youth is not waiting for young people to come to us; we are meeting them where they are. We are tearing down barriers to engagement by deploying innovative, flexible youth work:

• The Youth Bus: A mobile hub transforming spaces into instant centres of positive activity.

• Pop-Up Hubs: Breathing new life into unused community spaces or integrating within existing centres.

• School & College Partnerships: Working directly within educational settings and collaborating with other youth organisations to ensure seamless support.

Our Impact: Building Skills, Confidence, and Community

We believe that every young person deserves a space to discover their authentic self. Our core focus is on diversionary positive activities—experiences designed to get young people out of their homes, away from their screens, and fully engaged with their peers and the world around them.

• Social and Life Skills: We teach practical skills, from teamwork to conflict resolution.

• Confidence Building: We champion self-belief, encouraging young people to take positive risks and celebrate their achievements.

• Discovery and Connection: We provide a vital sense of belonging, fostering meaningful relationships in a safe, non-judgemental environment.

At Urban Youth, our staff are more than just youth workers; they are positive adult role models—here to nurture, guide, and support. We are lighting the fuse on potential, empowering today’s youth to become tomorrow’s confident, capable, and connected leaders.

Join us as we work to transform challenges into triumphs, one young person at a time.

Skills We Need:

• Volunteer Management
• People Management
• HR Management
• Training/Learning and Development
• Strong Organising Skills
• Much More!

Commitement:

4 Hours Per Week (Very Flexible)

Location:

Hybrid (London based charity)

Apply now and help us lead with purpose.

Become our URBAN YOUTH Volunteer Coordinator!

We're planning to launch in 2026 and need you to help us get set up and ready to launch to young people across London.

TEAM

URBAN YOUTH

Your City. Your Vibe. Your Team Building.

Volunteering Coordinator – Build Our Family of Volunteers at SUNSHINE

Loneliness is one of the fastest-growing epidemics of our time. Across London, thousands of people feel isolated, disconnected, and unseen. At SUNSHINE, we believe no one should feel alone. Our mission is to bring sunshine into people’s lives through grassroots, community-led programmes that spark joy, foster friendships, and transform lives.

We are seeking a Volunteering Coordinator to lead the set-up and development of our volunteering programme, ensuring we have a pool of talented, skilled, and passionate volunteers driving SUNSHINE forward with huge team spirit and a family feel.

Why This Role Matters

Volunteers are the heartbeat of SUNSHINE. They bring our mission to life, create spaces of joy, and ensure no one feels alone. As Volunteering Coordinator, you will design and grow a programme that attracts, nurtures, and retains incredible people who want to make a difference. Your leadership will ensure every volunteer feels valued, heard, and part of the SUNSHINE family.

What You’ll Do

• Lead programme development: Build and shape SUNSHINE’s volunteering programme from the ground up.

• Recruit and onboard: Attract skilled, passionate volunteers and ensure they feel welcomed and supported.

• Retain and empower: Create a culture where volunteers feel valued, engaged, and motivated to stay.

• Champion team spirit: Foster a family-like environment where everyone contributes to shared success.

• Drive impact: Align volunteer efforts with SUNSHINE’s mission to tackle loneliness and spread joy across London.

Who We’re Looking For

We welcome applications from people who believe in community, joy, and togetherness. Ideally, you will bring:

• Experience in volunteer management, recruitment, or programme development (desirable but not essential).

• Organisational skills to manage people and processes effectively.

• Leadership qualities to inspire and motivate volunteers with warmth and clarity.

• A passion for people, inclusivity, and building strong communities.

• Creativity, energy, and resilience to grow SUNSHINE’s volunteer family.

Join Us

At SUNSHINE, the Volunteering Coordinator is more than a coordinator — they are the architect of our volunteer community, the champion of team spirit, and the guardian of belonging. Together, we can make SUNSHINE one of the best charities to volunteer with in London.

Step forward. Shine bright. Build our family of volunteers. Because when you lead our programme, you’re not just managing people — you’re creating a movement of joy, connection, and impact.

SUNSHINE

Loneliness Charity in London

VOLUNTEER CHAIR/COORDINATOR

Across the UK, our 65 local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As your local Chair or Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.

You’ll bring your leadership, communication, organisation, and motivational skills to this role.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

•  Coordinating the activities of our local branch to undertake and meet the needs of  referrals in your area

• Coordinating and chairing the branch meetings

• Leading the branch’s shared responsibility for planning and completing referrals

• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers

• Working with your Treasurer or Finance Officer to approve branch accounts

• Ensuring the branch’s activities comply with policies to keep people safe

• Regularly communicate and act as a key contact between staff and volunteers

What you’ll need for this role

Essential

• Confident in leading and chairing a meeting

• Confident using Microsoft Office, the internet and email

• Willingness to attend local events to promote the charity’s work

• Ability to understand and follow external and internal policies and procedures

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

Desirable

• Confident in communicating with different audiences, including decision-makers and volunteers

• Able to delegate and motivate the activities of others

• Enthusiastic about raising awareness of the charity’s work in the local area

• Willingness to develop skills and experience

You’ll also need to complete the induction checklist and reference check, and you may need a DBS check if you also have another client facing role.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Overview:
Lead recruitment, training, and support for CWV’s volunteer workforce, ensuring a positive and empowering experience for everyone involved.

Key Responsibilities:

• Recruit and onboard new volunteers

• Coordinate volunteer schedules and placements

• Deliver training sessions and maintain records

• Develop volunteer engagement and recognition programmes

• Liaise with team leads to match volunteers with appropriate roles

• Support the safeguarding and welfare of all volunteers

Skills & Experience:

• Strong people and organisational skills

• Experience managing or supporting volunteers

• Good communication and record-keeping

• Enthusiastic about community engagement and teamwork

Northampton Humanists bring non-religious people together to be happier and more fulfilled and to be a force for good in our community.

We are a Local Group of Humanists UK. All Humanists UK members and supporters in the local area are automatically part of the group.

Northampton Humanists aim to provide a range of activities for non-religious people living in and around Northampton to meet, socialise, campaign, raise awareness of humanism, participate in local civic life and support each other. The Local Group represents Humanists UK and the local humanist community at public events and in public forums. Northampton Humanists is led by a team of volunteers that organises events and activities throughout the year.

We are seeking a dedicated and driven Coordinator to join our Committee, to assist in delivering the activities of Northampton Humanists.

Take a look at the full role description and person specification to help you decide whether the role is right for you, including what you would get out of the role and what we expect you would bring to the role.

Whatever your background, or prior experiences, if you’re passionate about creating an inclusive, effective humanist community in and around Northampton, we’d love to hear from you.

We actively encourage applications from all sections of our community. We particularly welcome applicants from groups currently under-represented among local group volunteers and leaders; these would include individuals who identify as female, disabled, trans, or from the global majority.

We are looking for friendly, empathic volunteers to run our pet food bank, helping more animals stay with their families. The food bank is at Starbucks in Stroud town centre from 10am on the third Thursday of the month.

What you'll be doing:

Costs for pet insurance, food, and vet bills have soared over recent years, and every day we receive calls from people no longer able to afford their pet's care. To try and help keep animals in their homes with their own people, we run a pet food bank to provide people with dog or cat food.

You'll talk to people about their animals, offer support and hand out food. There's no means testing and food is available to all who ask. We will provide all you need to run the food bank including the food, leaflets and charity shop vouchers.

What you'll need:

• A friendly, non-judgemental manner

• A good listener, able to talk to others in a sensitive way

• A desire to help people and their pets 

What we can offer you:

• An induction, ongoing support, and training

• The chance to meet new people and make a difference in your community

• Gain experience, learn new skills, and make a difference to animals

• A reference for employment or studying

• A dedicated volunteer coordinator for check ins and support

For more information about the role, please see the role description, and if you’d like to join us, please apply now!

As a Volunteer Services Lead, you would work with and support the Lead Volunteer Coordinator in recruiting and placing volunteers. You would help the Lead Volunteer Coordinator manage and motivate the team of volunteers and ensure that the required resources to the team.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

Alongside the Lead Volunteer Services Coordinator:

• Develop and implement an effective and welcoming induction program for new volunteers to the branch.
• Keep an up-to-date list of volunteering opportunities within the branch.
• Working with the centre manager, supervisors, retail managers and Trustees to arrange the recruitment and placement of volunteers.
• Matching what volunteers would like to do to help the centre with the Branches need for volunteer help.

What we are looking for in a volunteer:

Above all, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare.

We are looking for someone with recruitment and people management experience, and it would be even better if some of that experience is in managing volunteers.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert, although commitment, common sense, and the ability to be objective are vital.

What we can offer you as a volunteer Branch Trustee – Volunteer Services

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

· Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.

· Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.

· Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.

· Conducting ID checks (where relevant) so the volunteer can begin the vetting process

· Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.

· Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns

· Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.

· Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.

· Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background

· Supporting any volunteers facing barriers to find a suitable role.

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.

· Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

· Use your skills, knowledge, and experience to benefit others.

· Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.

· Support and friendship from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  

· Access to a range of e-learning courses.

· Support from the Volunteer Development Manager and Trainer (per region)

· Access to the Volunteer Experience Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people, with good listening skills, patience, and a positive attitude  

· Good communication skills, both written and verbal

· Good written and spoken English.

· Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues

· Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.

· Ability to encourage and motivate all volunteers to undertake training.

· Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.

· Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Role purpose: Complete administrative tasks predominantly for Penfriends in our London office. Volunteer Penfriends need to be over 21 years old, so this is also a requirement of the administrators role.  Other tasks may be included to support our Programmes and Office Administrator. 

Responsible to: Volunteers are supported by the Programmes and Volunteer Coordinator. 

Location and commitment: We are located in an office near Vauxhall station, London. The role is flexible and time committed can be discussed.

At The Hardman Trust we have a Mission, Purpose and Vision

Mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.

Purpose: We support people on long sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.

Vision: A future where everyone can achieve their potential within and beyond prison. 

Who are Penfriends and how do they fit in? 

Penfriends are part of The Hardman Trust.  We make it possible for volunteers to write safely to prisoners, who are serving any length of prison sentence, giving friendship, hope and a reminder of the outside world to people at all stages of their sentence. Our The Penfriends programme supports the wellbeing of prisoners by encouraging safe, non-judgemental connection and friendship via letters and emails from volunteers across the UK.

By supporting prisoners who have been sentenced to any length of imprisonment, not just a long sentence, we provide support to the wider prison population.  We are therefore available to any prisoners at any stage of their prison sentence, allowing us to support the wellbeing of more prisoners and the mission, purpose and vision of The Hardman Trust as a whole. 

Role Summary 

As a volunteer administrator you will support with the processing of letters received and sent from prisoners and their penfriends.  This can include:

• Opening, sorting, checking and redistributing post to prisoners and penfriends 

• Using our databases and other IT systems to record and maintain data 

• Respond to emails and support prisoners and penfriends who communicate via email 

• Work with other admin volunteers and the office administrator 

• Support other office admin tasks to make a good use of your time

Relevant Skills and Experience 

• Good communication and listening skills 

• Good administrative and organisational skills

• Be IT literate 

• Have good attention to detail 

• Show reliability / commitment 

• Ability to work within guidelines and expectations set by The Hardman Trust 

• Be able to set and work within set boundaries 

• Have an understanding of GDPR and confidentiality 

• Willingness to attend any relevant training for the role 

• Adhere to our safeguarding rules and remain vigilant at all times

• Have a current DBS check or willingness to undertake a DBS check (this is because of the sensitive and confidential information you will have access to and The Hardman Trust has a duty to safeguard prisoners, volunteers and staff)

What will you gain from this role?

You will join a volunteer community at The Hardman Trust, which is dedicated to supporting people serving long prison sentences..

• Work experience 

• Knowledge of the criminal justice sector 

• Be part of a friendly and diverse team working in a modern and ethical office space

• Travel and subsistence expenses 

How to apply - 

Please contact us by the 31st January 2026 to request an application form. Contact details can be found in attached role description. 

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Lambeth

Hospital Visitor Volunteer 

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

As a hospital volunteer, you might:

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

​All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.