Volunteering manager volunteer roles in new malden, greater london

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our football for wellbeing hub provides a safe, inclusive and wellbeing space in the community to improve mental and physical health in collaboration with QPR FC, Everyone Active and FootyAddicts Company.

As Football Session Helper Volunteer you will help the facilitator/s with pre-session tasks and delivery of exciting football sessions while adhering to the FA code of conduct.  We are currently seeking applications from women only to support our newly launched women’s football sessions and potentially coach/manage our Football Club’s (West London NHS Peer FC) women team if an FA qualified coach or willing to get the qualification. 

In return we will offer you:

• A full induction including support to access the FA free training
• On-going support, guidance and supervision from a member of staff
• The opportunity to develop your personal, professional and football coaching skills
• The opportunity to get involved in other areas of The Trust’s work, including NHS careers
• Reimbursement of reasonable expenses
• The opportunity to contribute to our mission

Application deadline: Wednesday 20th August 2025

Volunteer Sunday Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for Sunday volunteers to support our reopening.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Admin Support Volunteer – Keep the Heart of MINDSET Beating

Are you organised, reliable, and passionate about making a difference behind the scenes? Do you believe that small actions can create big impact?

MINDSET is a bold new charity empowering men to speak up, grow, and thrive. We will be offering peer-led support, practical workshops, and a community built on courage and connection. Now we’re looking for an Admin Support Volunteer to help keep our operations smooth and sustainable.

Why MINDSET Needs You

• Every movement needs structure—your support helps us stay focused and responsive.

• From inbox to calendar, your skills will help us reach more people and build trust.

• You’ll be part of a team that values empathy, clarity, and grassroots impact.

Your Role: Admin Support Volunteer (Remote)

You’ll be the organisational backbone of MINDSET, helping with day-to-day admin tasks that keep the charity running. Whether it’s managing emails or coordinating schedules, your work will help us stay connected and effective.

Key Responsibilities:

• Monitor and respond to emails with warmth and professionalism.

• Schedule meetings, workshops, and volunteer onboarding sessions.

• Organise documents and maintain digital filing systems.

• Support communications between trustees, volunteers, and partners.

• Help streamline internal processes and improve efficiency.

Who We’re Looking For

• Organised, reliable, and detail-oriented.

• Comfortable with email, calendars, and basic document tools (Google Workspace, Microsoft Office, etc.).

• Passionate about mental health, inclusion, and grassroots change.

• Approx. 2–6 hours/week(flexible and remote-friendly).

Why Volunteer with MINDSET?

• Be the calm in the chaos—your support keeps the mission moving.

• Collaborate with a visionary, grassroots team.

• Help build a movement that turns vulnerability into strength.

• Gain experience in nonprofit operations and community impact.

Apply Now

Send a short bio and a few lines about why you’d like to support MINDSET behind the scenes.

Deadline: 22nd August 2025 before 5:30pm 

Let’s build a stronger MINDSET—one message, one meeting, one moment at a time.

Your quiet strength could be the foundation of someone’s healing journey.

MINDSET Charity

Providing a confidential non-judgemental listening ear to Residents and Staff. Supporting those wishing to develop their spiritual journey from a Christian perspective. The role will be based across one of our hostels in Watford, Borehamwood, Bishop's Stortford, Welwyn Garden City, Hatfield or High Wycombe, 

Activities include:

• Proactively engaging with Residents and staff to build safe relationships and trust
• Offering a ‘listening ear’ to all and giving emotional support
• Sensitively discerning when to offer prayer and support from a Christian perspective, and when to use faith based language
• Be inclusive and welcoming to people of all religious faiths and none, referring people to other faith communities as appropriate
• Working alongside support staff, volunteers & local agencies
• Maintaining records of support and feeding back concerns about Resident welfare to Staff/Line Manager.
• Attend regular volunteer team meetings
• Being proactive in seeking spiritual and emotional support for your own benefit as this is a challenging role.

Additional activities could include:

• Facilitating group work for example: Retreat Programme, Bible Study, prayer or Mental Health Support.
• Welcoming new Residents by phone or in person
• Leading or helping with Chaplaincy lead events: Easter/Christmas activities, Remembrance Services
• Being an ambassador for YMCA’s mission in local Churches

Skills/Qualities/Experience:

• Be a good and active listener who can support others
• Be of a friendly, welcoming and cheerful disposition
• Self-motivated, reliable and punctual
• Sensitivity and courage to care for people experiencing a range of distressing situations including: grief, trauma, poor mental health, substance misuse, suicidal thoughts.
• A commitment to your own spiritual development
• A good understanding of the Christian faith, as well as some understanding of other faith traditions
• Ability to use both faith and non-faith based language, as appropriate
• Good communication skills in English; in person & over the phone
• A willingness to learn new things and get stuck in
• Ability to maintain confidentiality
• Ability to work as part of a team
• Respect the Christian ethos of the YMCA and uphold its values
• Always be prepared to give an answer to everyone who asks you to give the reason for the hope that you have

Training Support:

• A full induction to the service and specific site will be provided
• A one day ‘Chaplaincy Essentials’ training, plus a menu of additional training will be made available
• Online training: Safeguarding (Adults & Young People), Fire Awareness, Manual Handling
• Ongoing support and regular 1:1 meetings with your line-manager
• Team meetings and social events
• Mileage and expenses may be payable

You will need 2 x references and a DBS (we will apply for and fund this). 

Volunteer Youth Support Worker 

Location: at our Satellite Session in Mildmay Comunity Centre N16 
Time commitment: Wednesdays in term Time 4:30-7:30pm 
Reports to: Lead Youth Worker

About Us 

At Mary’s Youth Club, we’re more than just a place to hang out. We’re a safe, supportive space where young people aged 10–19 can be themselves, try new things, and feel like they belong. 

From creative arts and music to games, sports, and wellbeing sessions, we run exciting drop-in activities and workshops every weekday. Everything we do is shaped by young people, with a strong focus on inclusion, creativity, and community. 

The Role 

We’re looking for friendly, reliable volunteers to support our team in delivering fun and engaging activities for young people. No experience is needed – just a positive attitude and a willingness to get stuck in! 

This role is for our Wednesday satellite session ‘Craft & Create’ delivered At Mildmay Community Centre (N16 8NA).

This role would particularly suit someone who is interested in, and able to offer, arts and craft, music or other creative sessions 

This is a great opportunity to gain experience in youth work, give back to your community, and help create a safe, welcoming environment for young people to grow and thrive. 

What You’ll Be Doing 

• Supporting young people during drop-in sessions

• Helping set up and run activities with staff 

• Being a friendly and approachable presence for young people 

• Encouraging creativity, teamwork and confidence 

• Assisting with tidying up and ensuring the space stays safe and welcoming 

What We’re Looking For 

You don’t need experience – we’ll provide guidance and support. We’re looking for volunteers who: 

• Enjoy spending time with young people 

• Have an interest in creative, hands-on activities

• Are patient, friendly and good listeners 

• Are reliable and able to work well in a team 

• Are open to learning and receiving feedback 

• Respect diversity and different backgrounds 

• Are committed to creating a safe, inclusive environment 

What You’ll Get 

• Support and supervision from experienced youth workers 

• A warm, friendly team environment 

• Opportunities to learn more about youth work 

• A chance to make a real difference in young people’s lives 

• References and certificates of volunteering (on request) 

Additional Info 

• All volunteers will be asked to complete a basic DBS (criminal record) check – we can help with this 

• We provide safeguarding training and a full induction 

• Volunteers must be 18+ 

Please note that unfortunately, we are not in a financial position to be able to pay sponsorship visa costs for individuals, therefore you will need to have settled status or pre-settled status in the UK in order to be able to apply for this volunteer role

How to Apply 

Interested? We'd love to hear from you! 

Join us in making Mary’s a space where young people feel safe, supported, and inspired – every day. �� 

Why we want you: This vital role supports local groups across the UK, which are volunteer-run, offering friendship and support to people living with Parkinson's, their families, and friends. As a pivotal part of the local volunteer team, you will help plan group spending for the benefit of people affected by Parkinson's in your community.

What you will be doing: Be an ambassador for Team Parkinson’s, engaging with local staff, volunteers, and your community to ensure the group has the greatest possible impact. Accurately record financial activity, keeping the group and the Parkinson's UK local networks finance team informed of the group's financial position. With local staff support, stay updated on Parkinson's UK's financial policies, sharing them with the group and ensuring compliance. Provide regular financial reports to the committee, including final accounts at the Annual General Meeting. Deal with financial administration, from annual reports to legacy spending, and ensure accurate volunteer expense payments per policy. Be a signatory on the group's bank accounts.

The skills you need: Previous experience in finance, accountancy, or bookkeeping can be valuable but is not essential. You must be confident with numbers and able to lead the group’s finances, possessing confident computer and email skills and openness to using new systems and digital tools. A commitment to the wider charity’s aims and values is essential, as is the ability to contribute to balanced, collaborative, open, and inclusive decisions with committee and local staff.

What's in it for you: Develop valuable leadership, teamwork, and people skills. Play a crucial role in the local Parkinson's community, Team Parkinson’s, and wider local planning, making new friends and building connections. Develop or maintain your accountancy or bookkeeping skills, along with administrative and communication skills; we are happy to provide references.

Disclaimer: As a Branch Treasurer handling personal or sensitive data, you must complete and maintain data protection and confidentiality training. To be a signatory on a local group account, banks will perform a credit check, and we will take up a reference. Volunteers cannot perform this role if they have been declared bankrupt.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Croydon Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Job Purpose

One Place London is a community interest company located in West London engaged in Acting for Film and Music Recording workshops for young people aged 14-25, unemployed or at risk of getting involved in crime. We are looking for an experienced HR Officer to join the team. The primary purpose of this role is to support the Managing Director facilitate the smooth running of our human resources function, including onboarding new employees, managing the HR systems and assisting with some aspects of payroll and employee benefits.

Whilst specific legal training is not required, solid HR legal knowledge will be advantageous.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions

Main Duties & Responsibilities

• recruiting new staff
• making sure that staff get paid correctly and on time
• managing pensions and benefits administration
• approving job descriptions and advertisements
• looking after the health, safety and welfare of all employees
• organising staff training 
• monitoring staff performance and attendance
• advising line managers and other employees on employment law and the employer's own employment policies and procedures
• ensuring candidates have the right to work at the organisation
• advising on disciplinary and employee performance problems
• negotiating salaries, contracts, working conditions and redundancy packages with staff and trade union representatives.

Person Specification & Key Competencies

Qualifications and Experience:

· Proven track record in a generalist HR role, no formal qualifications required

Essential Experience

• Experience working in the human resources function of a growing charitable

organisation necessary but not essential.

• Experience in building relationships internally and externally.

• Experience in coordinating targeted recruitment and selection campaigns aligned with

organisational objectives.

 Passion for life-long learning and dedication to employee health and wellbeing.

• Energy, enthusiasm and ability to manage a diverse workload.

• Supports and champions the vision, mission and values of One Place London CIC.

• Ability to work flexibly, according to role and service requirements.

• Sensitivity and discretion when dealing with sensitive and confidential data

• Be able to work accurately, with good attention to detail

Essential Skills & Knowledge

• Reliability and discretion: you will often learn of confidential matters

• Adaptability and pragmatism

• Excellent communication and relationship-building skills

• Organisational & problem-solving skills

• IT skills

• Initiative and attention to detail.

• Right to work in the UK

• Commitment to the organisation's principles and willingness to work within policies

and guidelines.

Desirable Skills & Knowledge

• Knowledge of employment law including charity-specific requirements.

• Payroll and benefits knowledge.

• Working towards a CIPD qualification but not essential.

Benefits

• Career progression opportunities

• Flexible/Agile Working, Hourly pay rate during the workshops on a Contract/ Self-Employed basis.

• Employee Assistance Programme to support employees.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Surrey Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Peace Brigades International (PBI) is an international NGO with over 40 years’ experience providing life-saving protection and support to hundreds of brave human rights defenders who face reprisals because of their activism for social justice. PBI’s trademark protective accompaniment teams in Colombia, Honduras, Guatemala, Mexico, Nicaragua, Indonesia, Kenya and Nepal are supported by PBI’s International Headquarters in Brussels, and offices elsewhere in the world, such as our UK section, which carries out high-level advocacy for improved governmental and other support for human rights defenders, as well as stronger regulation of transnational business behaviour.

About the role:

A 2.5 month volunteer placement where the selected candidate will not only play a vital role in upcoming projects but also harness their skills in advocacy, communications and administration/logistics. They will deepen their understanding and knowledge of the UK environment, gaining insights into UK politics, international human rights, legal frameworks, advocacy strategies, and communication tactics. 

By embracing this role, you become an integral part of our mission to influence positive change.

Responsibilities include:

(Note: These responsibilities are subject to adjustments and are not exhaustive).

• Support advocacy research and activities:

  • Conduct research on countries and cases that PBI works on.

  • Conduct research on policy advocacy related to HRD protection and business and human rights.

  • Participate in meetings with a range of external stakeholders.

• Support in the organisation and roll out of internal and external events.

  • Past events have included film screenings, talks with defenders, Parliamentary roundtables.

• Supporting field volunteer and alumni outreach and engagement.

• Producing communications outputs, such as articles on human rights issues, interviews with human rights defenders and social media posts.

• Supporting the organisation of human rights defender visits to the UK.

• Engage in network building and maintenance:

  • Cultivate relationships with lawyers, judges, NGOs, social movements, politicians, and funders.

• Support office administration, logistics and finance

  • Assist with filing, systems management and logistics.

  • Digital systems and IT support with technical troubleshooting.

Further Information:

Duration

2 1/2 months, starting October 13, 2025

Work Schedule

 Minimum of 15 hours a week / 2 days a week.

Location 

At least one day a week in our London office, ideally Mondays. Candidates can choose whether to work remotely on the other work days. 

Some work from other locations in London, for example around events, may be necessary and would be agreed mutually in advance.

Stipend Information

It is an unpaid volunteer placement. Though PBI UK provides a stipend for public transport costs incurred to travel to our office from within London, and for food on working days in the office. 

We can also cover any other reasonable costs incurred in carrying out the volunteer placement, so long as these are agreed in writing in advance.

Experience/ Skills

Essential

Fluent in English

Knowledge of human rights and environmental issues.

A love for working with people, and strong ability to work as part of a team and individually.

Strong interpersonal skills, including the ability to develop and maintain key relationships with a range of audiences.

Proficient in office IT skills (Excel, Word, Outlook & open-source equivalent), project management (e.g. Asana, Trello) and online collaboration software (Google Meet, Zoom, MS Teams, MURAL, slack or similar).

Skilled at managing multiple tasks at the same time - and able to prioritise effectively to meet deadlines

Proactive problem-solving and ability to use initiative to spot opportunities for improvement and act upon them

Highly Desirable

Intermediate/Advanced Spanish

Experience of working in an office environment

Experience with event organisation

Experience supporting advocacy initiatives / meetings and transmitting messages clearly and impactfully 

Online and digital communications skills

Experience working with diverse and decentralised teams

Experience liaising and coordinating with multiple stakeholders

An ability to record administrative information efficiently and meticulously

Values

Commitment to the principles and values of PBI 

Cultural and gender awareness and sensitivity

HOW TO APPLY:

Please send a copy of your CV and a cover letter, showing how you match the person specification, to the admin email address listed on our website vacancies page. 

Timelines for the hiring process are as follows:

• September 1, 2025 - deadline for applications 

• September 10 & 12 - interview dates

• October 13, 2025 - start date

Please note:

We expect a high volume of applications for this role and don’t have the resources to reply to everyone. We aim to give our shortlisted candidates the best experience possible; therefore we will only get in touch if you have been shortlisted for the role.

Please also note that we reserve the right to close this vacancy early.

Esaete Foundation

The organisation empowers young women to become economically independent do they can make informed decisions about their lives.

We offer menstrual health trainings in both schools and in community, we work with parents and local leaders to ensure that there is community awareness in regards to issues affect the girl child and women, we have started/opened up clubs in schools where students can get accurate information about their lives and these clubs also encourage students to stay in school. We encourage young girls to take up leadership positions right from lower class level, they can be prefects at school, local leaders for young women in their communities. Lots of training and community awareness programs.

Programme Manager

Volunteer Role Description (remote, unpaid)

Lead the planning, coordination, and delivery of ESAETE’s core programs across thematic areas including gender justice, SRHR, women’s empowerment, and digital inclusion.

Supervise and mentor program staff and volunteers, ensuring high-quality execution and alignment with ESAETE’s values and strategic goals.

Develop and manage program work plans, budgets, and reports in coordination with the executive team.

Monitor, evaluate, and document program results, learnings, and stories of change.

Engage community leaders, government actors, and partner organizations to strengthen local networks and advocacy efforts.

Represent ESAETE at relevant forums and contribute to organizational growth and visibility. Develop and design programs that align with Esaete Foundation's core program areas.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

6+ months

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

We are currently looking for a Volunteer Trustee to join our Charity to further the aims of the organisation, in keeping within its charitable objectives.

Please see attahced Role Description with full details of the role.

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.   

Our services include   

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values 

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

CKT funds music lessons for children in Surrey who would not otherwise be able to afford them. We are looking for someone to manage our give a gig fundraising programme with the objective of maximising  the amount of funds raised  and developing long term relationships with gig givers

Specific tasks 

• Liaising with and between gig givers, speakers and other volunteers in advance of gigs to ensure the smooth running and maximise fund raising at gigs Working with the roster administrator to ensure that sufficient speakers and volunteers are available at each gig
• Ensuring that CKT team at each gig have necessary flyers, banners, buckets and gift aid Ensuring appropriate follow up after gigs including notifying the treasurer and trustees of sums raised, thanking gig givers and volunteers and banking cash collected at gigs
• Maintaining and keeping up to date the master give a gig spreadsheet, the summary list of recent and upcoming gigs in agendas and minutes and the list of past and upcoming gigs on the CKT website
• Helping organise fund raising concerts and donor events run by CKT itself from time to time
• Attending and contributing to board meetings as a CKT manager
• Attending concerts from time to time as a CKT volunteer
• Performing such other tasks and activities for CKT as skills and time allow

You will be guided in your role by the trustee or trustees with fund raising responsibilities The role may or may not include monitoring the health of the give a gig funnel and identification of and approaches to new and past gig givers for new gigs

Gig givers include all choirs, orchestras, bands, festivals and venues who have agreed to raise funds for CKT

Skills and experience required

Love for music and belief in the importance of music education for all young people You will probably enjoy going to concerts and gigs yourself

Good organisational skills, attention to detail, ability to methodically follow, apply and improve standard processes

High standard of written communication (by email)

Good people skills

Basic familiarity with operation of (non-numeric aspects of) simple excel spreadsheets and shared drives used for data and record keeping purposes