Volunteering support officer jobs in leer, unity

This is a 3-year funded post with specific responsibility to improve and increase our support to those over 65 who are experiencing financial hardship

In the brand-new role of team leader, you will take on the responsibility of providing structured line management to our existing advice service. Supporting our four skilled and experienced part-time advice workers, while also expanding the service.

You will coordinate and deliver advice and information to new and existing groups including our own Older People’s Lunch Clubs.

Establish new satellite provision, delivering finance workshops, and drop-in services, and providing additional delivery capacity.

Ensure our Advice and Information team keep up to date with changes to legislation and support mechanisms so that they are empowered to support people in a holistic way. This will include signposting service users to the most appropriate support both internally, to other parts of our service, and to other external support.

You will lead on our efforts to gain the Advice Quality Standard (AQS) to ensure our service is of the highest professional standard.

You will represent ICCM on relevant panels and network groups across Greater Manchester. This ensures our service is connected to the wider support landscape and integrated with city and region-wide initiatives.

You will be expected to take on a limited caseload of one-to-one appointments providing advice and information to people.

Between drop-in, group sessions and one-to-one case load it is expected that you will work based on approximately 2 days per week being direct delivery. This is once the role has been fully established.

The Team Leader will focus on:

· Increasing organisational capacity, extending our reach and reducing waiting times.

· Coordinating and developing the team, ensuring the service continues to respond to changes in the welfare system, and that updates are communicated effectively across the team and to the people we support.

· Developing the AQS framework to improve and ensure the quality of work.

· Increase capacity to develop links with other stakeholders and VCFSE, building on existing connections and forging new links with other agencies and referral pathways.

· Ensuring our casework, feedback and monitoring (including our CRM system) is accurate and up to date, so we can best show the impact of our work.

· Supporting our Irish Traveller work to ensure all residents can access our services. 

· Contribute to the delivery of culturally specific training to professionals within health and social care across Manchester.

Key Responsibilities:

· Day-to-day supervision and coordination of the Advice and Information Team, under the direction of the Advice and Advocacy Manager

· Provide regular individual supervision to each team member

· Develop culturally specific approaches to supporting older people across Manchester who are experiencing financial hardship. Including extending our reach to new people/areas and ensuring information is available, accessible, and in an appropriate format.

· Lead on attaining the Advice Quality Mark.

· Develop our service knowledge to take account of changes to the benefit system, council tax and energy prices.

· Provide oversight of the referral and booking system and the Case Management System to ensure all client activity is recorded. Working with the Administrator and other staff to ensure the smooth delivery of services.

· Review and enhance the outcomes monitoring system for the service. Ensuring good data collection and reporting internally and for funders.

· Recognise and respond appropriately to safeguarding concerns and make referrals where necessary in line with ICCM’s policies and procedures.

· Manage a restricted caseload

· Maintain accurate and timely case records and ensure follow-up actions are completed.

Organisational Responsibilities

• To ensure you fully embrace ICCM’s values in all your work.
• To promote the work of ICCM.
• To work as an accountable member of the staff team, working within the charity’s policies and procedures e.g. Equal Opportunities, Confidentiality, Safeguarding, Data Protection, Health and Safety.
• To attend, chair and participate in team meetings.
• To participate and engage in supervision and appraisal provided by the manager.
• To attend external panels, groups, conferences, etc. locally, regionally and nationally as directed by line manager.

It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.

We don't believe survivors of modern slavery should ever have to sleep on the streets. We're looking for a team player with great communication skills and a 'can do' attitude to join our small, supportive team in making sure survivors have a safe place to live. 

You'll combine your passion, organisation and collaboration skills to recruit, train and support hosts, process referrals and make guest placements. 

Hope at Home operates a hosting scheme for survivors of modern slavery and human trafficking in the UK.  We train and support volunteer hosts to welcome a survivor facing homelessness into their homes for an agreed time period.

KEY RESPONSIBILITIES

• Recruiting new volunteer hosts using networking and marketing skills including cold calling, following up warm leads and presenting at in person events.
• Supporting hosts with training, host support groups and staying in touch.
• Processing referrals and facilitating guest placements
• Building relationships with partner agencies 

For a full job description and person specification, please see the attached document.

EMPLOYEE BENEFITS

Holiday Entitlement

33 days FTE including bank holidays (19 days actual including bank holidays).

Training & development

We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.

Other benefits

Monthly external supervisions, flexible working arrangements, staff wellbeing package, employee pension scheme, travel costs (including mileage) covered by Hope at Home, supportive team and plenty of cake.

Complete registration administration in accordance with contractual requirements, following systems and processes to ensure accuracy and excellent communication with service users and other stakeholders.

Information, advice and guidance

Work one-on-one with adults and children with a visual impairment and their carers/ families, providing a comprehensive initial assessment in a person-centred, empathetic, and empowering manner.

Provide internal and external referrals and deliver follow-up actions to enable maximum wellbeing for service users.

Manage incoming and outgoing referrals internally and with a wide range of external providers, communicating promptly to manage cases effectively and safely.

Work closely with team members and volunteers to collate and send Information Packs and other necessary communications such as appointment letters in accessible formats.

Assess risks as needed and report any safeguarding concerns to the Safeguarding Lead.

Equipment

Be aware of and able demonstrate and advise on equipment for people with a visual impairment when needed and/or refer to other services.

If needed during home/ care home visits, provide minor adaptations such as high visibility tape on steps or tactile markings on appliances.

Data management

Ensure that all service delivery to individuals and service user data is promptly and appropriately recorded and managed on the Vision North Somerset database, in accordance with procedures.

Work with team members and volunteers to maintain accuracy of the Vision North Somerset service user database, including collecting data permissions and equality monitoring information from service users during visits.

Local networking and knowledge

Develop and maintain knowledge and resources on relevant services offered by organisations to people in North Somerset. Work with the Administrator to maintain records on online files and paper files (for example service leaflets).

Occasionally attend local meetings, arrange meetings with staff from key local organisations or represent Vision North Somerset to develop mutual knowledge of local services. 

Working as part of a team (common to all Vision North Somerset job descriptions)

· Maintain effective communication and positive working relationships with Vision North Somerset staff (and volunteers if appropriate).

· Ensure that other staff understand your role and that you work cooperatively with good communication.

· Maintain awareness of and follow our policies and processes.

· Undertake regular supervision meetings and training in topics such as: accessible information, safeguarding, health and safety, data protection, equality, diversity, and inclusion.

· Assist in the planning and improving of the delivery of service improvement and participate positively in the implementation of new working methods and practices as required.

· Be an excellent ambassador for the charity.

· Carry out any other duties that may reasonably be required in line with your main duties.

Job description

We’re looking for an enthusiastic Communications and Events Coordinator lead the development and delivery of Khulisa’s communications strategy and key campaigns, designed to engage our supporters, stakeholders, and the wider UK public.

About Khulisa: 

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

About the role: 

This role will be a key part of helping to raise awareness of Khulisa’s mission and the issues we address, strengthening support for our programmes. The postholders will also take ownership of planning and delivering all Khulisa events, ensuring they are impactful and well-executed.

• Develop and deliver Khulisa’s Communications and Branding Strategy in line with the strategic plan.
• Lead public engagement campaigns to raise awareness, promote youth voice, and drive participation.
• Plan and manage events, including fundraising and challenge events, from concept to delivery.
• Create and manage digital content across social media, website, newsletters, and other channels.
• Recruit and supervise volunteers to support communications and event-related activities.

For a full list of duties and responsibilities, please see the attached job description below. 

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

What we're looking for:

1. Abilities/Experiences

• Experience in digital campaigning and digital content creation.
• Experience of planning and delivering events, including fundraising events, liaising with partners, suppliers and colleagues.
• Excellent written, copywriting and editing skills and proven ability to communicate campaigning messages in a compelling, succinct and engaging way.
• Experience creating digital content for a variety of audiences, including experience of using a range of digital software and tools, and knowledge of message testing and optimisation.
• Experience in designing popular, results-oriented and successful campaigns.
• Ability to use design software (such as InDesign, Canva, Photoshop and Illustrator).
• Experience working within a close-knit team in a busy and fast paced working environment.
• Demonstrable ability to plan and prioritise own workload with minimum supervision.
• Ability to buy strongly into strategic objectives and reflect passion for Khulisa’s work with and for young people.
• Experience of using Salesforce or similar CRM system as well as all-in-one marketing platform such as
• Mailchimp to deliver effective long-term public engagement.
• Willingness to work occasional evenings and weekends when required.

2. Qualifications

• Relevant qualification in Project Management, Events Management or Communications, or equivalent years of experience.

3. Knowledge/Skills

• Knowledge of relevant software and digital tools to deliver effective long-term public engagement and digital fundraising campaigns.
• Strong knowledge of WordPress or similar website builder.
• Knowledge of best practice in digital fundraising.

Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

Terms and Conditions 

Job Title: Visitor Experience Manager

Hours of work: 21 hours per week.

Salary: £24,000

Annual Leave: 25 days plus bank holidays (Pro Rota)

Contract: 12 month contract, to be reviewed on successful NLHF application

Role Description

Working with other staff and volunteers, you will oversee the visitor experience to ensure a consistently high standard, delivering a wide-ranging programme of activities that will also attract a new and diverse audience to the Cathedral whilst maximising visitor donations and income.

Key Responsibilities

• Commitment to the Cathedral’s values and inclusive culture and to demonstrate them through professional behaviour working with clergy, staff and volunteers
• Management and oversight of visitor experience ensuring all visitors have a positive experience, whether they come to the Cathedral as a sightseer, pilgrim, worshipper, or event attendee
• Ensure safe recruitment, induction, training and management of paid Welcome Assistants to offer a consistently high standard of welcome and increase donated income
• Liaise with all volunteer groups involved in the visitor experience, including Welcome Stewards, Chaplains, Tower Tour Guides, Tour Guides, LEGO model builders to ensure consistency of welcome
• Deliver an exciting programme of visitor events and activities that generates income and growth whilst supporting the Cathedral’s Mission, Values and Strategic Objectives
• Make connections between Cathedral attractions, the Cathedral shop and Pilgrims’ Kitchen restaurant, and support a culture of collaboration to develop and enhance the experience for visitors
• Support the work of the Volunteer Manager to ensure that volunteers are appropriately recruited, valued, trained (particularly in respect of safeguarding), communicated with, and acknowledged)
• Work with the Head Verger/Event Manager on key projects which impact the visitor experience and drive visitor footfall
• Work with the Head Verger/Event Manager to propose and develop new and innovative projects/exhibitions to appeal to the local, and repeat visit, audience
• Be proactive in key events/projects which have a direct visitor impact, in terms of planning, scheduling and onsite operations
• Work with the Marketing and Communications Manager to ensure a consistent visitor offer ensuring positive messaging and promotion and highlight good news and events
• To present the best possible image of the Cathedral in general and in all contact and communications with the public, visitors, suppliers and all other external organisations
• Ensure high quality effective signage is in place that promotes the activities of the Cathedral and supports the visitor experience
• Maintain high quality interpretation in a range of media to meet differing visitor needs
• · Act as the ‘accessibility and diversity champion’ to ensure the Cathedral buildings, facilities and services are accessible for visitors with mobility and other special needs, as well as being involved in projects to create a wider appeal, particularly more diverse audiences
• Be alert to opportunities to work with partners in the town and County to bring visitors to the Cathedral
• Produce and manage a relevant and realistic budget for Visitor Experience and ensure operation within that budget are constantly monitored, forecasting and reporting performance against budget in conjunction with the Chief Finance Officer
• Regularly review, analyse, and report on visitor statistics to identify next steps and future requirements
• Uphold and comply with the organisation’s policies and the law in relation to health and safety, equal opportunities, safeguarding, data protection and other adopted policies and procedures as required

Person Specification

 Essential Qualities

• Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care, which underpins its commercial activities
• Experience in leading people within a visitor-focused operation
• Background in heritage, tourism or hospitality
• Experience of line management, team working, networking and relationship building
• A proven track record of commercial acumen and taking measured risks
• Ability to manage the complexity of demands posed by both a religious, conservation and commercial environment
• Ability to consider and see different perspectives on issues between people across departments or organisations for mutual benefit
• Ability to influence and persuade stakeholders and gain commitment of others to act and achieve outcomes
• Excel at being able to operate flexibly and prioritise issues and opportunities as needed
• Ability to communicate effectively with people of all ages and at all levels
• An ability to work flexibly including some evenings and weekends
• Knowledge of Microsoft Word, Outlook, PowerPoint, Publisher and Excel

Desired Qualities

• Familiarity with the Church of England, particularly Cathedrals
• Experience of working with volunteers
• Educated to degree level or equivalent

Probationary and notice period

In accordance with current Chapter Policy, the post is subject to a 12 week probationary period. After completion of the probationary period the notice period is one month.

Pension

After 12 weeks’ service, the post-holder with be auto-enrolled into a pension scheme with the Church Workers Pension Fund.

Policies and Procedures

To be familiar and comply with Cathedral Policies where applicable but in particular the Health & Safety Policy, the Safeguarding Policy and the Cathedral’s Social Media Policy.

Other terms and conditions

This is only a summary of the terms and conditions offered and does not replace the wording of the Standard Terms and Conditions which will form the contract between the successful candidate and the Chapter.

The Direct Marketing Manager at CBM UK is a vital role and has responsibility for delivering CBM UKs digital and direct marketing plans to engage and inspire individual supporters and churches to support the work of CBM.
Working closely with the Head of Marketing, as part of the Public Fundraising team, the role holder will be responsible for the management and development of two Marketing Officers. Through digital and direct marketing, the Public Fundraising team are responsible for raising over £3m of unrestricted income from cultivation, acquisition, mid-value donors, regular giving, legacies and churches.

Key responsibilities
Fundraising campaign management (40%)
Manage the effective implementation of the annual public fundraising plan, ensuring that all activity is of a high standard, and delivered on time and to budget:
a. Oversee cultivation fundraising appeals primarily carried out through direct mail and email, leading on the continued development of mass fundraising to engage both existing and potential supporters, including high donors, regular givers and church communities.
b. Manage and develop CBM UKs donor acquisition activity in collaboration with the Marketing Officer (Acquisition), using channels such as social media, magazine inserts, press advertising, email and telephone.
c. Oversee the delivery of CBM UKs legacy and in-memoriam giving plans and campaigns.
d. Identify and consider new income streams and broaden the channels used currently for direct response campaigns to reach an agreed balance of long-term value versus risk.

Digital marketing (40%)
Grow digital engagement and income from new and existing supporters:
a. Lead on Pay Per Click strategy, including agency management and development of internal capabilities.
b. Oversee CBM UK’s paid social media activity.
c. Collaborate with the Communications Team to optimise the performance (traffic and income) of fundraising pages, including appeal and donation pages, churches and community, legacy, and in memoriam giving. Ensuring fundraising pages on the CBM website are engaging to existing and new audiences and where appropriate, utilising Search Engine Optimisation tools where appropriate.

d. Explore and make use of new and existing digital platforms and partners, such as Dataro and SEMrush, while promoting a culture of testing, innovation and learning within the digital space.

Leadership and people management (10%)
a. Support and inspire direct reports in line with CBM UK’s staff management policies and procedures. Ensure team members are appropriately trained, briefed and motivated to achieve their objectives and meet targets and recruit to posts where relevant. Regular 121s and appraisal reviews.
Planning and reporting (10%)
a. Monitor and report on fundraising appeals, identifying opportunities for future testing and optimisation, and contribute to the creation of annual planning, budgeting, and the setting of Key Performance Indicators (KPIs).
b. Work closely with the Data and Insight team to ensure strong joint working on technical solutions related to campaign analysis, tracking and insights across digital systems, such as the website, donation platform and CRM (Salesforce).
c. Plan, deliver and report on campaigns/projects within an agreed budget.

Other
a. Ensure the consistent use of CBMs brand, key messages and style guide across all fundraising activities.
b. Maintain awareness of and ensure compliance with legal and regulatory requirements related to direct marketing, including Fundraising Regulator guidance, and Data Protection legal requirements (GDPR and PECR).
c. Collaborate with colleagues across CBM UK and the CBM Global Federation, to support integrated and partnership based working.
d. Help foster a positive and inclusive culture of enthusiasm and success, reflecting the ambitions of CBM, and promoting positive working and innovation.
e. Be willing to work occasionally outside normal office hours and to travel in the UK and internationally if required.
f. Ensuring that the values of CBM UK are understood by external partners and always reflected in communications.
g. Undertake other duties as required by the Head of Marketing and Director of Fundraising, Impact and Communications.

For full details download the Recruitment Pack.

We're looking for a confident and compassionate Co-Director to lead our mental health charity using gardens, creativity & community for recovery.

**We offer mentoring support for applicants who might benefit from additional guidance - please see the full Job Description for further details**

About Sydenham Garden

Based in Lewisham in South-East London, Sydenham Garden is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries).

About the role 

Our Director has been in post since November 2021 and on returning from maternity leave in January 2026 she will be working 3 days a week.  We are seeking a Co-Director to jointly lead the organisation going forwards as we have made a positive decision to move towards a co-director model.  This is an exciting opportunity which can have benefits of increasing capacity, efficiency, and transparency and allow for a broader range of identities both to better reflect the diverse populations they serve and as a way to include more diverse leaders. It is a model that can also reduce burnout, build equity, and support flexible working.

As Co-Director you will be jointly responsible for leading and manage the day-to-day running of Sydenham Garden for the benefit of our co-workers.  This will involve overseeing implementation and regular review of Sydenham Garden’s strategic plan and to ensure all governance arrangements are in place to monitor the work of the organisation and to report to the Board of Trustees and to funders.

You will ensure fundraising and financial plans and processes are in place to deliver the agreed services, including fundraising from Trusts & Foundations, community fundraising and developing contracted services as necessary.

The Co-Directors will be jointly accountable to the Trustee Board for all aspects of the job description. You may take lead responsibility on particular areas which will be discussed and agreed with the existing Co-Director and Trustee Board.

About You

You are a confident and compassionate leader with a commitment to the mental health and wellbeing sector.  You bring a thoughtful, strategic and inclusive approach to leadership.

Your communication skills are excellent, and you’re able to build strong, trusting relationships with colleagues at all levels, as well as with external partners, funders, and stakeholders.  You are deeply committed to Equity, Diversity and Inclusion, with a clear track record of putting these values into practice.

You have a proven experience in securing income for charitable work and are confident in financial management and planning. 

You also understand the value of co-production and have experience working collaboratively with volunteers and co-workers (service users), ensuring their voices are central to service design and delivery.

We’re looking for someone who is dedicated to the mission of Sydenham Garden and has relevant experience at management level in a mental health charity of similar organisation. 

How to apply

Candidates will be shortlisted based on:

· Experience of working at a management level in a mental health charity or comparable organisation. 

· An excellent strategic thinker with experience of input into strategic development and implementation.

· Good communication skills and the ability to build relationships with colleagues at all levels in an organisation and with external contacts and partners. 

· A proven commitment to Equity, Diversity and Inclusion.

· Experience of line managing and developing staff, including through appraisal systems. 

· Proven ability to secure income, manage fundraising processes and to manage and produce fundraising applications. 

· Experience of financial management and planning, including managing budgets. 

· Experience of working with volunteers and co-workers (service users). 

Diversity, Equity, and Inclusion

Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.

To apply, please send us a CV together with a supporting statement (maximum 2 pages, minimum font size of 11) that addresses how you meet the Person Specification listed above.

This is an exciting opportunity to shape a new senior role within our organisation. The Interim Head of Research and Campaigns will lead our Research function and advocacy efforts, ensuring that evidence-based insights drive our campaigns, policy work, and public engagement.

Recently kicking off our new ‘Creating Positive Change Together’ strategy, coproduced by over 130 staff, volunteers, clients and partners, Groundswell has ambitious plans around influencing more change and amplifying voices to promote healthier lives and a better future for anyone who has experienced homelessness. This role directly aligns with these strategic plans, to refine and use innovative participatory research centring lived experience, share and amplify insight from people with experience of homelessness, and increase our campaigning activities to change systems and break down the barriers that stand in people’s way to a healthier life and more hopeful future.

This role has been created on an interim basis to assess its impact and effectiveness, with a key focus on reviewing the priorities, progression and support of our Research Team and making recommendations for the future regarding this new role. The role will sit within the wider Participation, Progression and Creating Change team. 

We anticipate that some form of Head of Research & Campaigning role will continue beyond this 12-month period, and this interim position will very much shape and inform that longer term role. 

We are seeking a results-driven Acquisition Marketing Manager (known at Guide Dogs as Committed Giving Acquisition Campaign Manager) to lead our Acquisition team and manage supporter acquisition across key regular giving fundraising products such as Sponsor a Puppy and Lucky Lottery. In this role, you’ll be responsible for developing and delivering marketing plans to maximise income, meet acquisition targets, and ensure the long-term success of our campaigns.

You’ll manage and execute direct marketing campaigns ensuring they meet income and expenditure goals. You will also line manage and lead a team of Officers and Executives to deliver these campaigns, collaborating with the Committed Giving Product Manager to support their development. Key responsibilities include contributing to the wider fundraising strategy, analysing campaign data to optimise return on investment, and fostering strong relationships with suppliers and internal teams. You will ensure compliance with all relevant regulations and contribute to the continuous improvement of existing products, as well as ideate new propositions for testing. Your work will help guide people with sight loss to live the life they choose.

If you’re a strategic thinker with strong campaign management and leadership skills, and an eye for creative design, we’d love to hear from you.

We value in-person collaboration with our teams and those we support, so the ability to travel to our sites is needed for this role. We support hybrid working arrangements, so you have flexibility to work in a way that’s best for you. This role will be based at our Reading office 2 days a week, where you’ll collaborate closely with the Committed Giving team. The remaining days offer flexibility to work from home. You’ll be working 35 hours per week, worked 9:00am to 5:00pm, Monday to Friday. 

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will ensure the smooth running of all Board meetings and activities, through administrative support to the Board of Trustees and Corporate Services team. This will include attendance at all quarterly board meetings and some subcommittee meetings.
• As well as ensuring practical arrangements are in place for the meetings, you will work closely with the board of trustees and relevant managers, to ensure that actions are completed to ensure the board is running at maximum effectivity.
• You will also be responsible for ensuring legal compliance with our governance systems, and maintaining CSTM’s policy audit.
• You will have excellent organisational and administrative skills, as well as being comfortable working with trustees and supporting and liaising with employees of all levels. Previous governance experience is desirable, but we are looking for the right candidate so training will be provided. You will have experience in providing administrative support with excellent IT, interpersonal, minute taking and organisational skills.
• This role is 4 days per week (28 hours). There is a requirement to attend all quarterly board meetings in person. Board meetings and subcommittee meetings are usually held outside of usual working hours. Time off in Lieu (TOIL) will be given for any meetings attended scheduled outside of your usual working hours.

Full job description can be found on our website

Salary: £23,815 (£29,769 pro rata)
Closing Date: Tuesday 5th August 2025
Interview Date: Tuesday 12th August 2025

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Young People Case Worker (Part Time)

We have a new role available for a Part-Time Young People Case Worker to work as part of a team delivering a project that forms part of the North Tyneside Pathway and it is designed to support clients (16-24 year olds) who are at risk of homelessness within Tyne and Wear.

Position: Young People Case Worker (Part Time)
Salary: £12,872.53 pro rata + pension and other benefits FTE - £24,136
Location: Wallsend, Tyne and Wear

Contract: Part time, permanent
Hours: Part-time, 20 hours per week
Closing Date: Sunday 17th August 2025

About the Role:

As a Young People Case Worker, you’ll work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation.  The aim of which is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.

In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.

Key Responsibilities:

• Managing a caseload and developing personalised support plans
• Conducting needs and risk assessments
• Delivering one-to-one and group-based support activities
• Supporting clients in maintaining their tenancy and preparing for independent living
• Promoting education, training, employment and volunteering opportunities
• Liaising with external agencies and maintaining safeguarding protocols
• Participating in a rota that includes sleepovers and weekend work

About You:

You will be passionate about supporting young people and have experience working with those facing homelessness, mental health issues, or who are care leavers. Your understanding of risk assessment, safeguarding, and support planning enables you to create effective, personalised support pathways. You’re a proactive, flexible team player, willing to work variable hours to meet the needs of clients.

Key Skills & Experience:

• Experience working with young people or vulnerable groups
• Understanding of the challenges faced by young people at risk of homelessness
• Knowledge of safeguarding procedures and risk assessment
• Strong communication, organisational, and IT skills
• Ability to work independently and within a team environment

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation:

The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change.

Other Roles You May Have Experience Of Could Include: Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People’s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, etc. #INDSCP

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are looking for a Senior Database and Insight Manager maternity cover to join a talented team, passionate about working towards Action Against Hunger’s vision of a world free from hunger.

Sitting within the organisation’s Fundraising and Communications directorate, you’ll have overall responsibility for the department’s database and insight function – line managing two people (aDatabase Officer and a Database Assistant. 
In this integral role, you’ll be working with your team to maintain an accurate, consistent and reliable dataset covering all areas of fundraising and engagement on our CRM – Raiser’s Edge. You’ll be responsible for making sure data is stored safely and compliantly, and that good data hygiene rules are in place. You’ll also be supporting and upskilling the Fundraising and Communications department to use the database properly, empowering them to get the information they need.

We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

Closing Date: 17-Aug-2025 23:30 Interview Date: from 21st August 2025.

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

Portsmouth Cathedral is seeking an experienced Finance Manager on a temporary contract.  Working with our new Chief Finance Officer you will support the ongoing development of our accountancy systems and processes, building on the work of the previous Finance Officer.

Key responsibilities  

• Banking & Transactions: Manage Cathedral bank and investment accounts, including BACS, cheques, international payments, and reconciliations.
• Accounting Systems: Maintain financial systems (currently Sage; may transition to Xero).
• Cash Handling: Oversee cash counting and deposits.
• Cash Flow & Reporting: Monitor cash flow and produce monthly reports for the COO and CFO.
• Management Accounts: Prepare monthly accounts and review financial performance with department heads.
• Payroll: Process payroll for ~30 staff, including pensions and HMRC submissions.
• Staff Changes: Handle paperwork for new starters and leavers.
• Invoicing & Credit Control: Issue invoices, maintain credit ledger, and update CRM.
• Expenses & Transfers: Process staff reimbursements and internal transfers, including contactless income allocations.
• Reconciliations & Meetings: Prepare monthly bank reconciliations and management accounts for leadership meetings.
• Budgeting: Support annual budget preparation and reforecasting with the COO and CFO.
• Year-End Accounts: Assist the CFO in producing end-of-year financial statements.

The successful candidate will hold a formal accountancy qualification and be:

• Experienced in a similar finance role, ideally in a small charity team.
• Empathetic with the beliefs and values of the Christian faith and the aims and objectives of Portsmouth Cathedral.
• Proficient in Sage, Xero, and Microsoft 365.
• Skilled in management accounting, reporting, and payroll processing.
• A flexible team player, able to cover other finance tasks as needed and have experience of working with volunteers.
• Committed to equality, inclusivity, and ongoing training (e.g. GDPR, safeguarding).

Safeguarding

The position is subject to a Basic DBS check as well as the ongoing safeguarding training provided by the Church of England and Diocese applicable to this role.

Benefits

• Annual leave allowance of 27 days per annum (FTE) plus public holidays given pro rata for this part-time role
• Employer pension contributions of 7.5% plus employee contribution.
• Commitment to professional development and training
• Cash health plan

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.  

About the RSPCA

Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

We seek to raise standards of care through our numerous campaigns and awareness of issues affecting animals today. We rely heavily on our volunteers, who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA Buckinghamshire South Branch

The RSPCA Buckinghamshire South Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The main activity of our branch is specialised in the rehoming of small animals including cats, rabbits, birds, guinea pigs and hamsters. The animals come into our care from various sources such as those which are rescued, abandoned, neglected or given up by their owners. Each animal is medically and characteristically assessed to ensure it is fit and well before being available for rehoming. This all costs money, and could not be achieved without your support. 

Job Summary

This role is responsible for the development, implementation and operation of appropriate financial and business management tools to support the day-to-day business and financial administration of the Branch.

Reporting to and working closely with the Chief Executive Office (CEO), you will be expected to make use of the full capability of the Branch’s existing software systems (Google Workspace, and Quick Books) to improve the efficiency and effectiveness of service delivery and develop management information to aid the Trustees & CEO in decision making.

You will be responsible for all financial management across the charity. This includes bookkeeping; financial statements; financial planning; financial policies, processes and controls and budgeting. 

You must ensure that all activities are carried out in compliance with current legislation, Branch and Society policy, relevant Health & Safety regulations and any associated statutory or legislative requirements.

Note: Branch targets and budgets are agreed on an annual basis and these will inform the personal targets agreed at the annual performance review. Progress towards personal targets will be reviewed at regular one-to-one meetings with your line manager.

This role is home based, with occasional travel across South Bucks.

Principal Accountabilities

Financial Management & Operations

• Support the CEO as a key strategic and operational partner, acting as second-in-command and deputising in their absence where appropriate.

• Maintain all financial records and accounting systems (the Branch currently uses Quick Books accounting software), registers and statistics as required by the CEO & Branch Trustees.

• Work with the CEO and Branch Trustees to develop financial plans and an annual financial budget.

• Maintain close oversight of the branch’s budget in collaboration with the CEO, proactively identifying and addressing any discrepancies, overspend, or unplanned financial activity to ensure effective financial control and informed decision-making.

• Process, monitor, record and manage all receipts & payments to/from the Branch in accordance with the agreed procedures and in liaison with the appropriate staff and volunteers including weekly banking, cash handling, invoice creation and processing, Branch payments (including those made via credit cards and petty cash) and account reconciliation.

• Monitor, review and reconcile monthly receipts & payments on the Quick Books accounting system.

• Produce monthly management accounts which include bank reconciliations, balance sheets, Branch/departmental profit & loss statements, departmental comparisons and performance against budget and such other financial reports/management information as may be required including monthly reporting to the board of trustees.

• Coordinate bank accounts across the charity, including set-up and balance management.

• Prepare and submit quarterly VAT returns.

• Prepare annual financial statements and coordination of annual audit review.

• Support the staff and volunteers with day-to-day financial operations and ensuring departmental financial records are maintained and that monies received or expended are accounted for correctly.

• Work with the RSPCA Society National team regarding legacies, submission of care contribution funds, renewals of insurances etc.

• Ensure that strict protocols are followed for cash handling and that unbanked cash remains within the insured limit for cash held at each premises.

• Liaise with the Branch’s payroll provider to ensure staff hours are submitted and salary payments processed on a monthly basis and within the appropriate timescale.

• Process all staff and volunteer expenses in a timely manner.

• Manage all bookkeeping processes and functions, including the asset register, ensuring annual accounts are produced no later than the end of March each year.

• Develop, implement and maintain appropriate financial administrative procedures and processes.

Business Administration

• Responsible for day-to-day financial administrative support for the CEO and Trustees.

• Ensure that all administrative paperwork, including external correspondence is processed in accordance with Branch and Society procedures, including completion of all appropriate records for insurance and risk management purposes.

• Ensure financial data processing, retention and destruction conforms to the relevant policies such as GDPR.

• Ensure regulatory and legislative compliance of financial charity policies.

• Work closely with relevant operational staff to ensure appropriate responses are issued to all enquiries whether from members, supporters & volunteers, RSPCA colleagues or the general public.

• Liaise with staff and volunteers to facilitate the ordering of materials, supplies and equipment for the effective operation of the Branch, ensuring budgetary controls are maintained at all times.

• Work with the CEO and other staff to manage relevant licences, vendor relationships, service agreements and invoicing.

• Work with staff and volunteers across the whole charity on financial processes and controls.

Fundraising & Donations

• Identify, assess, and apply for appropriate grants and funding streams to maximise income for the branch, ensuring applications are timely, well-prepared, and aligned with funder criteria to support the branch’s strategic and operational objectives.

• Ensure that all donations (financial or otherwise) are acknowledged in a timely manner, receipts are issued for financial donations and the banking of all funds raised.

• Responsible for the accurate recording and banking of the funds raised.

• Develop, and manage relationships across relevant stakeholder groups, both within and outside the charity.

Gift Aid

• Ownership of the Gift Aid process.

General

• Attend meetings and training courses as required.

• Undertake such other duties as directed from time-to-time by your line manager.

Essential skills, qualifications and experience:

• A finance qualification or working towards level 3 AAT or ACCA with proven experience in charity financial operations.

• Good general level of education.

• Strong experience in financial reporting, budgeting and compliance.

• Demonstrable experience of managing small to medium size budgets (circa £400,000) & accounting systems (ideally with experience of Quick Books software).

• Proven experience of cash handling and financial management procedures. 

• Excellent communication and presentation skills.

• Proven ability to work to tight deadlines, be proactive and work autonomously.

• Proven IT literacy including use of business software and accounting packages (including Quickbooks), and Google Workspace.

• Strong numeracy and analytical skills.

• Experience supporting audits and implementing robust financial controls.

• Knowledge of Charity and Company Law.

• Proven ability to work under direction from superiors but equally able to use their own initiative.

• Proven ability to prioritise workload and meet tight deadlines.

• Proven ability to complete essential management paperwork and analyse data.

• Personable and with an open, positive approach to new ideas coupled with drive and enthusiasm.

• A flexible and collaborative approach to colleagues both staff and volunteers.

• Honest, trustworthy and reliable.

• A calm and friendly approach particularly when working under pressure.

• Sympathy for animal welfare and the work of the RSPCA.

• Full valid UK driving licence.

• Willing and able to travel around the Branch area on occasions.

Desirable skills, qualifications and experience:

• Experience of management & leadership.

• Training, coaching & mentoring skills.

• Experience of working with the general public and/or in a customer care environment.

• Experience of managing change in the workplace.

• Experience of managing small projects.

• Good basic knowledge of employment law.

• Knowledge of data protection requirements.

• Willingness to learn and acquire new skills through training.

We promote an inclusive working environment in which diversity is recognised, valued, and encouraged. We acknowledge the multi-cultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility.