Volunteering support officer jobs in perivale, greater london

Thank you for taking an interest in applying for this role at Imperial Health Charity.

As the Volunteering Officer (Employability) for Imperial Health Charity, you will work in partnership with our NHS Trust to utilise opportunities through volunteering to enhance 
the employability prospects of people living in the local community. 

You will provide the administrative backbone of the team, ensuring that everything is well 
organised and coordinated to provide the best possible experience for everyone who engages with us. Day to day you will manage systems which support how we work and relationships with people, establishing links with volunteers, hospital staff and contacts from within our local communities.

You will work with the Volunteering Manager as a team to ensure that our volunteering opportunities provide mutual benefit to the volunteer and to our beneficiaries.

Play a pivotal role in shaping the future of the magistracy — and through it, the health of the justice system.

We are seeking an inspiring leader to become the next Chief Executive of the Magistrates’ Association, the only independent voice of magistrates in England and Wales.

The MA is a Royal Charter charity with around 12,000 members. For more than a century we have championed magistrates, supported their development, and spoken truth to power on behalf of the magistracy and the wider justice system.

This is a unique opportunity to lead a small, committed team and a wide network of trustees and volunteers at a moment of real change. After years of decline, magistrate numbers are growing again and their role is expanding. Following a major programme of modernisation, the MA is stronger, more visible, and ready to build on this momentum.

As Chief Executive, you will:

• Provide strategic leadership, working closely with the Board of Trustees

• Be a visible and authoritative advocate with government, judiciary, Parliament and the media

• Oversee the delivery of services and support that matter to members

• Lead the growth of our membership, engaging new magistrates and re-connecting with those who have left

• Ensure strong financial and organisational management of the Association

We are looking for an experienced and credible leader with:

• A track record of strategic leadership and organisational development

• Strong financial and business acumen

• The ability to influence at the highest levels and act as a public spokesperson

• Experience of growing a membership body or comparable organisation

• A clear commitment to equality, diversity and inclusion

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.

About the Role

We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. You will provide support by telephone, email and text, as well as supporting our skilled volunteers through their development and weekly shifts.

This role also provides valuable practical experience in providing emotional support to vulnerable people.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.

Closing date:  Midday Wednesday 24th September 2025

To apply: Please complete your application before the closing date, addressing all areas on the person  specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Job Description

1. Delivering support through calls, emails and other means (e.g. text messaging) to people affected by mental illness, and supporting and mentoring volunteers.

2. On shift, creating a safe and supportive team environment with SANE volunteers.

3. Providing debriefing and support to volunteers following their work with callers.

4. Sharing information with your team both verbally and in writing, to ensure effective handover to colleagues.

5. Working as part of a team to ensure a shared understanding of how SANE support services operate; using your knowledge and experience to ensure our callers are effectively supported.

6. Recording work in accordance with SANE’s organisational systems.

7. Always working within SANE’s values, policies and procedural guidelines.

8. Keeping abreast of and working in accordance with relevant legislation and regulatory standards.

9. Understanding and working within SANE’s safeguarding framework.

10.  Ensuring all work is in line with the Equality Act.

11.  Keeping volunteers up to date with any key service information or legal or procedural changes, as appropriate.

12.  Ensuring that any issues or concerns are logged and discussed with a Services team manager.

13.  Attending supervisions and appraisals and contributing to team meetings.

14.  Having a commitment to personal, volunteer and team development and your own well-being. 

15.  Being self-sufficient in terms overseeing any I.T., security, and health & safety matters which may arise whilst on the shift.

16.  Undertaking any other duties commensurate with this role.

 
Person Specification

Experience

1. Experience of working with people with mental health conditions/mental illnesses and families and carers. Essential

2. Experience of working on a mental health helpline (or similar helpline) or providing support by email/text or chat services. Desirable

3. Experience of working in a service with volunteers at the heart of delivery where you have supported volunteers to deliver a high-quality service. Desirable

4. Experience of providing high-quality written and verbal support to people asking for help. Essential
 

Knowledge and Qualifications

5. Good general knowledge of the mental health system including access, treatment and common relevant legislation and available support structures for people with mental illnesses and carers. Desirable
 

Personal Qualities

6. The ability and enthusiasm to create a team with volunteers, and provide them with support, mentoring and autonomy. Essential

7. The ability to work with distressing and challenging content, support callers with complex needs and ensure self-care. Essential

8. The empathy and compassion to be able to provide meaningful support both on the phone and in emails. Essential

9. A work ethos underpinned by a commitment to equality and diversity. Essential

10.  An understanding of and ability to work within appropriate professional boundaries Essential

Skills

11.  Excellent interpersonal and communication skills – both verbally and in writing. Essential

12.  Commitment and ability to adhere to organisational policies and procedures, especially with regard to safeguarding and confidentiality. Essential

13.  Able to work independently, flexibly, and also collaboratively within a team. Essential

14.  Good self-awareness. Essential

15.  Effective organisational and planning skills.  Essential

16.  Proficiency in IT packages including Word, Excel and Outlook, with the ability to input and extract data from relevant databases. Essential

Research Engagement Officer
Permanent 
Full time (34.5 hours), we are open to a conversation about how you work these hours
Home-based / Split between home and our London Office 
Salary: £39,500 - £43,500

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role:

We’re looking for a Research Engagement Officer to support and coordinate our Cancer Clinical Research Groups—formerly the National Cancer Research Institute (NCRI) Research Groups. This is a unique opportunity to play a central role in shaping practice-changing cancer research across the UK in living with and beyond cancer, palliative and end of life care and radiotherapy.

�� What you’ll be doing

• Coordinate and support the Cancer Clinical Research Groups, facilitating meetings (virtual and in-person), communications, and collaborative activities.
• Act as the secretariat, managing logistics, agendas, minutes, and follow-ups for key research groups including Living with and Beyond Cancer, CTRad, and SPED.
• Work closely with the Research and Health Data team to align group activities with Macmillan’s strategic priorities.
• Lead on research priority setting, lived experience involvement, and grant funding processes.
• Support the dissemination of research outputs at conferences and events, and contribute to academic literature reviews and publications.

�� What you’ll bring

• Experience in medical or health research, ideally within a charity or research organisation.
• Strong project coordination and administrative skills, with the ability to manage multiple complex meetings and events.
• Confidence in taking accurate minutes of scientific discussions and managing communications with diverse stakeholders.
• A proactive, flexible, and collaborative approach, with excellent written and verbal communication skills.
• Ability to build and maintain professional networks across multi-disciplinary teams.

�� Who you’ll work with

You’ll collaborate with:

• The Centre of Clinical Expertise
• Insight and Performance teams
• Core Strategic Groups
• The UK Collaborative for Cancer Clinical Research (UKCCCR)
• The Association of Medical Research Charities (AMRC)
• And other emerging stakeholders in the cancer research landscape

Recruitment Process
Application deadline: 15th Sept 2025
First interview dates: Early October 20205 (TBC)

•  Access – the Foundation for Social Investment works to make sure that charities and social enterprises can access the finance they need to sustain or grow their impact.
• You will be part of a small organisation of around 15 people that take a flexible, collaborative and trust-based approach to work.
• Working closely with the Head of Blended Finance and the wider Programme team you will act as an integral support function for colleagues but also build good relationships with our external partners, supporting their engagement with Access.
• This is a key role that offers experience across a variety of different disciplines, with significant potential for personal learning and growth.

What you will deliver (responsibilities)

Programme Support:

• Present analysis and insights based on performance data and any contact with delivery partners to inform decisions within the team about ongoing relationships.
• Support the writing of papers for the Investment Committee and other committees including the Access Board, to present clear information to support understanding and decision-making.
• Help to organise, manage and minute internal and external meetings and events, including peer learning workshops.
• Assist with keeping Programmes pages of the Access website up to date.
• Supporting the development and maintenance of a bank of practical resources for use by our partners
• Other programme support duties as required.

Finance:

• Ensure robust financial management of Access’s programmes, including monitoring deployment targets of social investors and supporting the process for drawing funds from Access.

Relationship management:

•  Become one of the day-to-day points of contact for a portfolio of organisations who are delivering or supporting Access’s programmes, or in the process of applying to do so. These may include social investors, grant partners or other stakeholders.
• Build strong productive and supportive working relationships with delivery partners, in a spirit of collaboration and learning.
• Maintain comprehensive and clear records of the status of the relationship and any key questions or issues which are currently being addressed.

Data and learning:

• Support the acquisition and collation of regular performance data submissions
• Support the analysis and reporting on performance within each delivery partner and across the portfolio.

Other tasks:

• Leading on or supporting the delivery of internal and external events
• Contributing to learning and programme design discussions

---------------------------------------

We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.

As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.

First interview dates are expected to be online bewteen 8-10th October.

Second interviews to take place (in person at our office in London) on Tuesday 14th October.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

Volunteers are vital to Parkinson’s UK; they provide high valued support and services through local branches, groups and cafes. This rewarding role provides the opportunity to work directly with volunteers, together making a positive difference to the lives of people affected by Parkinson’s. 

You’ll act as the main point of contact and support for volunteers in local branches, groups and cafes. As part of an integrated regional team, you’ll contribute to shared plans and priorities. Working remotely and in person, you’ll provide the highest quality customer care and support volunteers in line with the charity’s governance requirements, as well as our policies and procedures. You’ll provide high quality business support to colleagues to promote volunteering opportunities and bring volunteers together in the local community.

What you’ll do:

• Provide excellent customer service to local group volunteers through remote and in-person support. 

• Be the main point of contact for colleagues seeking support to recruit volunteers in the community as part of a regional team. 

• Support volunteers to lead their groups in line with governance requirements through provision of information and relevant tools. 

• Support our local group volunteers with reviewing and planning their activities (including associated budgets). 

• Manage volunteer records using online tools such as the volunteer management system, local activities database, for example. 

• Support events and meetings which bring volunteers together in the community. 

• Promote and facilitate volunteer recruitment, induction and training to local volunteer roles. 

• Maintain relevant data on local group activities, or support lead volunteers to do so. 

• Produce regular reports for performance reporting and monitoring. 

• Collaborate and liaise with colleagues across the charity, as appropriate, to provide excellent customer service to volunteers in the community.

What you’ll bring:

• Strong volunteer support skills and an ability to work in a user-focused and inclusive way. 

• Experience of volunteer recruitment, induction and training. 

• Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers. 

• Proven ability to take a solution focused approach, supporting with queries raised by volunteers. 

• Ability to confidently support group volunteers with budgeting, forecasting and financial reporting. 

• Practical experience of maintaining accurate data using administrative systems and databases. 

• A commitment to working in an inclusive way that encourages volunteering. 

• Experience of operating in a modern digital workplace including digital workplace including using digital communication routes. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held on 7th October 2025.

The successful candidate will be required to:

• based in the area of Essex, Suffolk or Hertfordshire and have extensive travel in the area and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

WHAT IS OUR SECOND HOME

We are a youth movement that empowers people with refugee backgrounds to build community, become leaders, and flourish into adulthood in the place that they call home.

We are looking for a highly engaging Leadership & Volunteering Manager to lead and grow our leadership training programming, and to lead on the recruitment, development and retention of our pool of volunteers. You will work across our various hubs to ensure all volunteers are well-supported, feel valued, and are making meaningful contributions to OSH’s mission.

RESPONSIBILITIES

Leadership Training & Development

• Oversee and continue to codify OSH’s LIT (Leaders in Training) course, including in-person and online sessions, and mentoring LITs on their first residential. This will include hands-on delivery, managing logistics, and working with volunteers and facilitators.

• Co-design and develop other leadership programmes for young people.

• Support young people from refugee backgrounds to move from participants to leaders within OSH.

• Lead the delivery of training and induction for new and returning volunteers in hubs, at pre camp training days and leaders retreats. This includes safeguarding, group dynamics, facilitating groups, and OSH values, but will also include identifying gaps and trends in skills and experiences.

• Help shape the pedagogy and outcomes of OSH’s leadership programmes.

Volunteer Strategy & Recruitment

• Ensure there is an active pipeline of people signing up for the LIT course

• Design and implement a volunteer recruitment strategy to attract a diverse range of volunteers from within OSH and externally.

• Build partnerships with universities, youth networks, and professional communities to widen reach.

• Develop inclusive recruitment materials and accessible application processes.

Volunteer Engagement

• Develop progression pathways for volunteers.

• Ensure an active culture of feedback and reflection within leadership and volunteering.

• Track volunteer impact and progression.

• Coordinate check-ins, socials, and wellbeing support for volunteers.

• Work closely with the whole team to ensure volunteer experiences are safe, rewarding, and well-held.

Operations & Evaluation

• Maintain volunteer records and communications using Beacon (OSH’s CRM).

• Monitor data on volunteer recruitment, attendance, retention, progression, and impact.

• Contribute to fundraising work, for example by ensuring there is a regular supply of case studies for OSH programmes.

• Collaborate with colleagues to share impact and improve practice.

Other duties

• Getting involved in OSH events in the evenings and at weekends, including residentials. These are overnight trips from 2 to 5 nights

• Other duties as may be required from time to time

IDEAL EXPERIENCE

• Excellent facilitation, training, and communication skills.

• Strong experience managing volunteer programmes and/or leadership development.

• Experience designing leadership training or curriculum.

• Understanding of and training in safeguarding in youth settings.

• A deep understanding of inclusive, trauma-informed, and youth-centered approaches.

• Experience supporting young people from marginalised backgrounds, ideally those with lived experience of the asylum system.

• Experience volunteering or working in residential programming.

• Ability to build relationships across diverse groups and inspire trust and commitment.

• Organised and systems-minded, with good project management skills.

• Confident using digital tools (e.g. Google Workspace, CRMs)

• Passion for OSH’s mission and commitment to centering people with refugee backgrounds.

• Ability to speak in other languages relevant to our community, including Arabic, Pashto, Farsi, Tigrinya, Amharic, and Oromo.

On use of AI

We appreciate many use AI tools in applications, but encourage personal insight and genuine motivation. We may also use AI tools to support application sifting, under human supervision. Final decisions are always made by people, not machines.

Overcoming Imposter Syndrome

We know self-doubt can hold people back, especially if you don’t think you tick every box. But if you’re passionate about our mission and ready for a meaningful challenge, we encourage you to apply. We value diverse skills and experiences, and are committed to supporting the right person to grow and thrive with us. You might be exactly who we need.

Youth Participation Officer

Fitzrovia Youth in Action is looking for an experienced, passionate and enthusiastic person for our Youth Participation Officer role. If you feel like this is you, we would love to hear from you!

The post holder will manage and develop youth-led community projects in which young people develop their leadership and employability skills through becoming actively involved in their community and participating in self-directed community action. The successful candidate will oversee the development and delivery of several youth-led community projects, primarily the organisation of youth-led community events, but might also include elements of other youth-led activities, such as youth action team, health champions and ambassadors. 

For example, typically, this would involve working with groups of around 10 young people in each cohort and support them to deliver their community event project over a 12-week period.  Examples of events include youth-led football tournaments, street parties and our community Christmas dinner. This post will be part of the delivery team overseeing self-directed community action projects. The post holder may also support drop-in sessions and other activities aimed at engaging young people and referring them onto the youth-led community action programme.

We are elated to be to offer this part time post and continue the social action work with young people.

You can find the role description and persocal spec below. 

To apply, please submit your CV and a cover letter (no more then two sides) explaining your experience and why you are suited. 

We're looking for an efficient, friendly Volunteer Co-ordinator to join our award-winning charity.  The team is based at our busy community centre from where it offers a range of services from community meals, art classes to gardening services and digital support.  We support older and disabled people living in Fulham, London.  Much of our work is delivered by volunteers, so this post is critical to our service delivery. You will recruit, induct, and coordinate volunteers; including leading our Good Neighbours Scheme and Befriending Scheme and supporting the recruitment for all other projects. 

About you: You will have experience of volunteering and in coordinating volunteers or staff, and have strong organisational and communication skills. You will be pro-active and diligent and able to solve problems as they arise. You will be a 'first point of contact' for people getting in touch with FGN, and so you will have a welcoming, and compassionate demeanour and be able to represent FGN at events (partnership meetings, volunteer recruitment drives, fairs, etc).  You will enjoy working with older people and those with disabilities.

The role is based at our community centre in Fulham, Rosaline Hall (70 Rosaline Rd, SW6 7QT) with WFH potentially available for 1/5 of working hours.Hours: 9am - 5pm - Monday to Friday. 35 hours per week. Four days a week will be considered. A full job description and person specification is attached. The role is for a one-year inital contract with the intention to extend it indefinitely.

Hours: Full time 37.5 hours per week or part time 30 hours per week 

Salary: £30,371 - £39,716 (pro rata for part time working)

Contract: Permanent (hybrid working)

Area of work: Predominantly in the west of our area (may be required to assist across other parts of the South East).

Are you passionate about connecting people with nature and empowering communities to protect rivers? Do you have experience delivering engaging volunteering and citizen science programmes that inspire real environmental action? Join us and play a pivotal role in restoring rare chalk streams, and other river habitats.

About the Role

SERT’s ambition is to reach as many people as possible in the South East, to teach and show them the importance of rivers in the environment, and how everyone can play a part in restoring them. We also want to be more reflective of the diverse communities who live in the South East, and build partnerships within these communities to reach a broader audience.

This role will lead the development and delivery of volunteering and community outreach activities that connect people with their local rivers. Activities will include practical volunteering such as river clean-ups, planting days, and invasive species control, as well as citizen science, guided walks, and community workshops.

About you

For this role we are looking for someone who is:

• A self starter who is able to research, approach and secure funds for developing your programme of delivery.
• Enjoys and has a demonstrable experience writing, organising and managing a programme for volunteers and communities.
• Enjoys seeking out new opportunities and funding as well as keeping your existing volunteers engaged.
• A people person, who is able to plan, organise and multi task. You can think on your feet whilst being adaptable to varying situations, always remaining calm.
• Deeply passion and understanding of our natural environment and enjoy outdoor activities.

About us

Working at the South East Rivers Trust is rewarding, fulfilling and fast-paced. We are a fast growing Trust looking to expand what we are able to offer our communities, to understand their natural environment, including rare chalk streams, within the South East of England. We collaborate with energy and professionalism, guided by our values of delivering high-quality work, using expertise and science, building strong relationships, and bringing positivity and integrity to everything we do. If this sounds like the right environment for you - we’d love to hear from you.

Please visit our website for more information.

How to apply:

You will need to email the following documents in (details are on our website) :

• Your CV
• a completed SERT Application for Employment - please specify if you are interested in full-time or part-time working.
• Equality and Diversity Monitoring Form (optional)

The deadline for application is 11:59pm on Sunday 21st September 2025.  We reserve the right to close the recruitment early.

Interviews will be potentially w.c. 29th September 2025.

If you would like to discuss the position please visit our website for more information on how to do this.   

Please note: All applicants must have the right to work in the UK.  We do not have a sponsorship licence for overseas applicants.

All applicants must have a full driving licence and access to a vehicle.

Parenthood can be hard. It can be lonely. And it doesn’t come with a manual. Many families we work with also struggle with hunger, grief and anxiety, and just don’t know where to turn for support. Our volunteers are a lifeline to hundreds of families each year, offering one-to-one home-visiting and a wide range of support for parents to ensure that their children have the best start in life. We are seeking a Volunteering and Engagement Coordinator to recruit and develop a diverse team of volunteers, to support our work with families in Barnet, Brent and Harrow.

This is an exciting opportunity for a dynamic, forward thinking change-maker to test new approaches to engaging with local communities and potential volunteers. You will understand the importance of brand and positive messaging, and will be able to use a variety of techniques including social media to promote volunteering opportunities to different communities of interest.

Additionally, the postholder will be an inclusive and engaging communicator, with the ability to build supportive relationships with a diverse group of volunteers. The postholder will ensure that volunteers receive training, development and supervision to support the families we work with, and that high standards of practice are maintained. You will promote initiatives to increase the retention of existing volunteers and ensure that they are recognised and rewarded for their work.

The work requires a combination of field-based community engagement and training in Barnet, Brent and Harrow and regular days in the office which is in Finchley, Barnet.

Here at the IOP we are looking for a Community Support Officer (Engagement and Volunteering for a fixed period of 12 months) to support us in our mission.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose where to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working and much more!

The Role

What will I be doing?

As the Community Support Officer (Engagement and Volunteering), you’ll be at the heart of our work to build a vibrant, inclusive physics community. You’ll be the first point of contact for our volunteer-led Groups, Nations, and Branches — helping them to thrive, connect, and deliver meaningful activities that bring physics to life.

Your role will be varied, people-focused, and purpose-driven. You’ll:

• Support and empower volunteer committees with planning, elections, onboarding, and governance
• Design and deliver engaging training and resources to help volunteers feel confident and connected
• Celebrate and recognise contributions through awards, spotlight stories, and appreciation campaigns
• Coordinate inclusive events and forums that foster collaboration and community
• Use data and feedback to evaluate impact, improve experiences, and inform decision-making
• Champion collaboration and best practice across committees, departments, and the wider IOP network

You’ll work closely with passionate physicists, volunteers, and colleagues across departments — from Communications and EDI to Learning and Skills — to ensure every member feels supported, valued, and inspired.

Projects you work on may include:

• Creating a new Volunteering Guide and Welcome Handbook
• Designing and delivering onboarding and training for new committee members
• Organising flagship events like the annual Committee Welcome Day
• Helping shape our first Volunteering Development Plan and inclusive volunteering strategy

You’ll also be part of a wider team of Community Support Officers, each with their own focus area, working together to build a connected, thriving membership community.

Who will I work with?

As a Community Support Officer (Engagement and Volunteering), you’ll be part of a dynamic, collaborative environment where relationships matter. You’ll work closely with:

• The Community Support team and Student & Early Career Support Officer – sharing insights, coordinating efforts, and supporting each other to deliver a seamless member experience.
• The wider Membership department – especially colleagues in Professional Registration, Events & Conferences, and CPD – to ensure volunteer activities align with member development and recognition.
• Cross-functional teams across the IOP – including Science and Innovation, Education and Workforce, EDI, and Public Engagement – to embed inclusive practices and amplify the impact of volunteer-led initiatives.
• Members across our Groups, Nations and Branches (GNBs) – building trusted relationships with committee members, volunteers, and local champions to support their work and celebrate their contributions.
• External partners and sister societies – occasionally collaborating on joint events, campaigns, or volunteer initiatives that extend our reach and deepen our impact.

You’ll be a connector, a collaborator, and a champion for community – helping people feel supported, empowered, and proud to be part of the IOP.

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

Whilst we’re not looking for perfection, we are looking for someone who:

• Loves people – you’re empathetic, approachable, and passionate about helping others feel seen and supported
• Thinks inclusively – you understand what makes engagement meaningful and accessible for everyone
• Communicates clearly – whether it’s writing a guide, running a training session, or answering a query
• Is organised and proactive – you can juggle priorities, meet deadlines, and keep things running smoothly
• Is digitally confident – you’re comfortable using tools like Salesforce, MS Teams, and online platforms
• Is a team player – you collaborate, share ideas, and support others to succeed

Experience working with volunteers, committees or in a membership or charity setting is a big plus — but if you bring the passion and potential, we’ll support you to grow.

Nice to have

• A full driving licence and access to a car is desirable, as some travel may be required.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

To apply for this role please click the link below, best of luck with your applications!

We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Charity Support Officer 

Location: Remote, with regular meetings in London, applicants must be based in or around London 

Salary: £27,700 - £29,000 per year 

Contract: Full-time with opportunities to work flexibly over 4 days 

Reporting to: CEO 

About AWN 

All Ways Network (AWN) is a UK-registered charity dedicated to empowering non-profits that support diverse Muslim communities across the UK, particularly those with an annual income under £1 million towards becoming fundable. 
 
We provide grassroots organisations with vital services from bid-writing and application reviews to webinars, training, and tailored charity support. This helps them access funding, strengthen governance, build capacity, and adopt best practices in a challenging funding landscape. 
 
Committed to equitable grant-making and a stronger civil society, AWN champions the vision of: “Thriving non-profits empowering Muslim communities to enrich UK society.” 

Role Overview: Knowledge in grant-funding, capacity building, organisational support

We are seeking a proactive and collaborative Charity Support Officer to help deliver AWN’s mission. You will be the first point of contact for grassroots charities, supporting them to strengthen their organisations and improve their chances of securing grant funding by offering practical guidance, signposting, and building trusted relationships that help them grow in confidence and resilience. The role includes helping organisations strengthen governance and compliance, sharing information on grant-funding opportunities, and supporting them to identify challenges and develop practical solutions.
 
The non-profits you will support work across a wide range of areas for example: women, health and wellbeing, youth, homelessness and poverty, family services, sports, faith groups, crime and gangs, prisoners and ex-offenders, refugees and asylum seekers, drug addiction, older people and rehabilitation, and many more. 
 
Bringing a strong awareness of the barriers facing small charities particularly Muslim-led groups, will be key to helping them build long-term sustainability and impact. 

Key Responsibilities:

• Act as the first point of contact for charities and community groups, managing a varied caseload and balancing priorities. 

• Carry out needs assessments to understand organisations strengths, challenges, and funding needs, and develop clear action plans. 

• Provide tailored support, including health checks on governance, compliance, finances, and funding readiness, offering recommendations and signposting to specialist services (e.g., Cranfield Trust, CVS, Charity Excellence etc). 

• Advise on funding opportunities, strategy, and application readiness, with referrals to bid-writing support where needed. 

• Deliver workshops, webinars, events, and one-to-one sessions to build skills, knowledge, and confidence of UK grassroots organisations. 

• Work collaboratively with organisations and AWN colleagues (including via the triage and referral system) to identify challenges and develop practical, sustainable solutions. 

• Build and maintain strong relationships with charities, funders, and sector partners across the voluntary, public, and charity sectors. 

• Represent AWN at external events, conferences, and meetings, helping to organise and deliver events linked to your work. 

• Keep accurate records on the CRM, gather feedback, write case studies, and contribute to monitoring, evaluation, and service development. 

• Support AWN’s communications by contributing updates for the website and social media. 

What We’re Looking For 

We’re looking for someone who is approachable, empathetic, and motivated to make a difference. You’ll have a natural ability to listen, build trust, and meet people where they are, while offering constructive and practical support. Patience, curiosity, and cultural awareness will help you understand the diverse realities of grassroots charities and the communities they serve. 
 
Alongside these personal qualities, you’ll bring a good understanding of the charity sector and the challenges facing small non-profits across the UK, for UK Muslim-led organisations. You’ll have exceptional knowledge of governance, compliance, and funding pathways, and the confidence to guide organisations towards growth, resilience, and long-term impact. 

Essential Criteria 

• 3+ years’ experience within the UK charity sector (domestic, not solely international). 

• Strong understanding of charity governance, compliance, and the UK funding and grant-making landscape. 

• Insight into the needs and challenges of small and grassroots non-profits, with awareness of the systemic barriers affecting Muslim-led organisations. 

• Experience supporting or advising charities, community groups, or local networks to build capacity and resilience. 

• Ability to work collaboratively with organisations, offering constructive and practical guidance. 

• Excellent communication and interpersonal skills with confidence in public speaking and engaging a wide range of stakeholders. 

• Strong organisational and administrative skills with attention to detail and the ability to manage multiple priorities. 

• Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.  

• Comfortable working autonomously and as part of a small team, with minimal supervision. 

• Confident using technology to deliver support and manage work effectively, including CRM systems, Microsoft Teams, and other digital tools. 

• Experience in one or more of the following areas: 
  - Community engagement and outreach 
  - Event or project coordination (online and in-person) 
  - Delivering presentations, workshops, or training sessions 
  - Monitoring, evaluation, and learning activities 

Recruitment Process 

Interviews will take place early October 2025. 

The process will include two stages: one online and one in-person (to be held in the City of London). 

Exact dates will be confirmed before the application deadline. 

We’re looking for two proactive individuals who are passionate about volunteering to join our team.

Our Volunteer Coordinators are responsible for co-ordinating volunteer recruitments, providing volunteer management advice and guidance to staff who work with volunteers, and establishing positive relationships with volunteers to ensure they have a fulfilling volunteer experience at Battersea.
As well as administration and support, this role also has the opportunity to work on projects to improve our volunteer programme at Battersea.

• One Volunteer Coordinator role will work directly with cattery volunteers at Battersea London.
• The other Volunteer Coordinator role will work directly with kennel volunteers in Battersea London.

We work on a hybrid working rota of 3 days in the office, and 2 days from home per week. There may be the need to work on a weekend day on occasion.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate an onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. As our Volunteer Coordinators support our onsite volunteers, the expectation in this role is to spend 3 days of every week onsite.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 14th September 2025
Interview date(s): 22nd/23rd September 2025

For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.