Volunteering support officer jobs

Salary: £58,000 (reviewed in 6months and annually thereafter)
Location: Flexible, with travel across the UK and to British Rowing HQ in Hammersmith, London

Love Rowing is the Charitable Foundation of British Rowing, dedicated to transforming lives through the sport of rowing. We believe rowing can unlock potential, improve wellbeing, and open doors to new opportunities for young people from disadvantaged communities and for those with disabilities.

This is an exceptional opportunity for an entrepreneurial and inspiring leader to build on recent momentum and scale the impact of our work. Significant new funding from The Westminster Foundation has launched our Rowing to Success programme, setting the stage for growth and long-term sustainability.

As Foundation Director, you will shape and drive the next phase of Love Rowing’s development. You will lead fundraising strategy, build new partnerships with major donors, trusts and foundations, and develop innovative initiatives that create lasting social impact. You’ll work closely with a passionate team, a supportive and hands-on Board of Trustees, and the wider British Rowing community.

We’re looking for someone with a proven track record in securing substantial, multi-year funding and developing high-trust relationships with major donors and philanthropic partners. You’ll be an engaging advocate and storyteller, able to inspire others with the mission of changing lives through sport.

You’ll bring strategic vision, financial acumen, and a collaborative approach to leadership. Experience of governance, impact measurement, and working with boards or partner organisations will be key.

If you’re motivated by social impact, inclusion, and the belief that sport can be a force for change – this is your opportunity to make a lasting difference.

Job title: Head of Development, Faculty of Medicine 
Salary: £69,365 to £79,257
Location: White City (Hybrid)

Are you passionate about advancing world-changing medical research? Do you thrive on building relationships that inspire transformational philanthropy?

Here at Imperial, we are looking for our new Head of Development for the Faculty of Medicine. This is a rare opportunity to connect visionary donors, grateful patients, and world-leading academics to make a tangible difference in healthcare and patient outcomes.

At Imperial, innovation is part of who we are. Our scientists and clinicians are turning breakthroughs into real-world impact — improving lives across the globe. As we prepare to launch the university’s most ambitious fundraising and alumni engagement campaign, you will play a central role in shaping and driving its success.

As Head of Development, Faculty of Medicine, you will have the opportunity to work at the most senior levels, securing gifts at the high six-figure level and above for multi-disciplinary research such as public health, cancer and surgery, neurology, paediatrics, immunology, and infectious disease.

You might have worked with senior volunteers before, opening their networks to guide successful relationship building, or have a track record of successful medical fundraising and/or work with grateful patients.

If you’re ready to play a defining role in medical advancement at one of the world’s most influential universities, we’d love to hear from you.

About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact. 

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact. 

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network. 

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:

• Head of Global Development, North America
• Head of Principal Gifts

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Wednesday 12 November 2025.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Constellate Global Talent on this search. No agencies please.

About Dreams Come True

We deliver moments of magic with lasting impact to children living in poverty who have a serious illness, disability, or life-limiting condition. We are the only wish granting charity focused solely on children living in social deprivation in the UK.

About the Role

Dreams Come True is seeking an ambitious, strategic and highly skilled Head of Fundraising to lead and expand its income generation and manage and drive a high performing team. This senior role prioritises the development and delivery of an ambitious major donor and individual giving strategy - cultivating, stewarding, and upgrading supporters, including high-net-worth individuals and regular donors. Reporting directly to the CEO and working closely with the Senior Leadership Team, you will diversify income streams, maximise philanthropic support, and ensure the charity's long-term sustainability whilst leading, managing, motivating and inspiring the team.

Key Responsibilities

• Develop and implement a growth-oriented fundraising strategy, with a strong focus on major donor fundraising and individual giving (regular giving, donor journeys, legacy giving).
• Build a robust pipeline of major donors, personally managing relationships with high-value supporters, cultivating new prospects, and maximising lifetime value through tailored stewardship.
• Oversee the design and execution of engaging campaigns and supporter journeys for individual and legacy donors.
• Direct and support building other fundraising streams (trusts & foundations, events, digital, community), setting ambitious yet achievable income targets.
• Monitor, analyse, and report on fundraising performance, using data-driven insights to identify opportunities and refine approaches.
• Inspire, manage, and develop the fundraising team, fostering a culture of collaboration, high performance, and innovation.
• Ensure policy, governance and compliance with all relevant fundraising legislation and sector regulation.
• Represent the charity in external meetings, building networks and leveraging senior volunteers and Trustees to extend philanthropic reach.
• Translate complex beneficiary needs into compelling cases for support, proposals, and stewardship reports that resonate with donors and partners.

Person Specification

Essential:

• Demonstrated success in major donor fundraising, including personally securing substantial gifts (five and six figures); proven ability to build from scratch, cultivate and maintain relationships with high-net-worth individuals.
• Proven expertise in individual giving, including donor journeys, donor retention and engagement, and developing bespoke campaigns.
• Strong leadership skills, with a track record of building, motivating, and developing high-performing fundraising teams.
• Up-to-date understanding of the fundraising compliance environment (Fundraising Regulator's Code, GDPR, PECR).
• Outstanding communication, negotiation, and presentation skills, both written and verbal.
• Analytical mindset and the ability to use data to inform strategy, track performance, and drive growth.
• Creative approach to stewardship, recognising, thanking, and meaningfully involving supporters at all levels.
• Passion, resilience, and integrity aligned with the charity’s mission.
• A recognised fundraising qualification (e.g. Certificate/Diploma from the Chartered Institute of Fundraising or equivalent).
• Inspiring and experienced team leader.

Desirable:

• Experience with innovative donor engagement, digital tools, and CRM/database systems.
• Background in a similar scale or mission-driven UK charity.

How to Apply

Apply by submitting a CV and covering letter via CharityJob.

Interim Finance and Resource Director

Location: Hull - hybrid working available
Contract Type: Contract - 9 months fixed term
Hours: Part-time or full-time considered (min 3 days per week)
Salary: £65,000

• Lead the financial strategy for a diverse £6 million+ turnover charity.
• Oversee a unique commercial portfolio, including a Wetherspoon franchise.
• Join a senior team empowering students and shaping their experience.

We are helping a university students' union find a new Finance and Resource Director as they embark on a period of restructure in the Senior Leadership Team. This is a fantastic opportunity for a strategic finance leader to join a complex, values-driven organisation in Hull. If you are looking to combine your financial expertise with purpose-driven work, this role offers a unique challenge.

The role is offered on a 9-month fixed term contract basis with an anticipated start date of early-mid January 2026. The organisation is happy to consider applicants on a part-time basis (min 3 days per week) or on a full-time basis. Hybrid working is offered with at least 50% of the role expected to be office based.

Company Overview

This is a student-led charity with a thriving commercial arm. With a turnover of over £6 million, its portfolio includes the UK's first J D Wetherspoon franchise on a university campus and a successful SPAR supermarket. The organisation has also invested in its spaces, creating a vibrant hub for student life, including a major live gig venue. The organisation is focused on empowering every student by championing their priorities through community organising.

Position Overview

As the Finance and Resource Director, you will be a key member of the Senior Leadership Team. You will provide strategic leadership across Finance, Facilities, and Health and Safety. Your role is vital to ensuring the organisation has the resources to deliver its strategic plan sustainably. You will work closely with the CEO, Trustees, and elected Presidents to drive commercial performance and support the organisation's mission.

Responsibilities

• Lead operational strategy for finance, facilities, and health & safety.
• Develop and deliver the group's long-term financial plan.
• Provide strategic financial guidance to the CEO and Boards.
• Oversee budgeting, forecasting, and annual financial reporting.
• Lead on the production on the annual statutory accounts.
• Manage key relationships with auditors, banks, HMRC, and the external management accountants.
• Ensure robust financial governance and risk management.
• Lead on contract negotiations and ethical investment strategy.
• Champion and role-model the organisation's inclusive culture.

Requirements

• A recognised accountancy qualification (ACCA, CIMA, ACA, or CIPFA).
• Significant senior leadership and management experience.
• Proven experience in strategic financial planning and reporting.
• Experience in developing systems and leading organisational change.
• Excellent communication skills, able to present to board level.
• Strong stakeholder management and relationship-building skills.
• A genuine empathy with the values of a student-led organisation.
• Experience in the charity or higher education sector is desirable.

Benefits

• Generous annual leave of 27 days plus bank holidays and additional leave
• Paid volunteering days to support causes you care about.
• Comprehensive health and wellbeing support.
• Staff discounts across campus and various retail schemes.
• Cycle-to-work scheme and travel perks.
• Access to training and development opportunities.

Alongside these benefits, you will join a supportive and progressive senior team. You will help shape a fun, inclusive, and solution-focused culture, directly improving students' university experience.

Commitment to Diversity

The organisation is committed to building a team that reflects the diversity of its membership and the communities it serves. We actively encourage applications from underrepresented groups, including racially and ethnically minoritised individuals, women, non-binary people, and people with disabilities.

How to Apply

If you are a qualified finance leader looking to apply your skills in a purpose-driven role, please send your CV by the deadline. For an informal conversation about the role, please contact Jamie Reynolds at Marble Mayne Recruitment.

Key dates

Application deadline: Friday 21st November at 12 noon
Interviews: Late November/early December
Start-date: Early-mid January 2026

Head of Development

International Institute for Management Development (IMD)

Location: Lausanne, Switzerland

Competitive salary plus excellent benefits

An independent academic institution with Swiss roots and a global reach, IMD is a pioneer in executive education. 

Through our research, teaching and publications, and with our close ties to business, we equip leaders and organizations to transform themselves and society for the better. With a faculty recognized for thought leadership and real-world impact, and a global network of alumni and partners, IMD is uniquely positioned to shape the future of leadership education.

IMD is investing in our Alumni & Development efforts and we are seeking a major gifts specialist to join us in a newly created Head of Development role.  By leading a growing development team and working with key stakeholders across the institute, you could  expand our capacity to deliver on our mission of transforming organizations and developing responsible leaders who make a positive impact on the world.

As the Head of Development, you will work in lock-step with the Chief Alumni & Development Officer, and be responsible for shaping and implementing IMD’s development strategy.  You will also work closely with the Head of Alumni Relations, and build meaningful relationships with donors, alumni and partners, and secure philanthropic support for key institutional priorities. As a trusted member of the Faculty and Senior Staff team, you will play a central part in advancing IMD’s long-term vision and ensuring our continued global leadership.

It will therefore be critical that you bring a proven track record of major gifts fundraising, and experience of managing high-performing development practitioners.  Experience of working with donors internationally, particularly across Europe, will be important, as is your ability to successfully navigate and work through areas of ambiguity or “the new” as we create a step change in our fundraising programs to match our ambitions.  In return, you will be joining a committed team and enjoy the support of key colleagues and senior volunteers across the institute.

We are partnering with Richmond Associates, a specialist executive search firm on this recruitment.  To learn more about this opportunity or to download a detailed information pack, please contact Richmond Associates.

Closing date for applications is  09:00 GMT on Monday, 10 November 2025

Job Title: Head of Philanthropy

Location: Hybrid with 2-3 days a week at our Head Office (Vauxhall) for donor meetings
Salary: £60,066 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as our next Head of Philanthropy to provide strategic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations and major donors.

The post holder will provide stragetic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations, and major donors. You will strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines to secure the long‑term sustainability and impact of Refuge’s work. 

Closing Date: 09:00am 17 November 2025

First Interview Stage Date: 26th and 27th November 2025 via video conference

Second Interview Stage Date: 3rd / 4th December in person 

The Compassionate Friends - Head of Fundraising
£50,000 rising to £55,000 after probation | Full-time (flexible options available) | Home-based or London NW6 office | Permanent

The Compassionate Friends (TCF) is the UK's only national charity providing peer support to bereaved parents and adult siblings following the death of a child of any age and from any cause. With over 300 trained volunteers and a reach of more than 25,000 parents annually, our work is life-changing - offering compassion, understanding, and hope where it's needed most.

Charity People is seeking a strategic, emotionally intelligent, and driven Head of Fundraising to lead our income generation at a pivotal moment in our journey. Having grown into a half-million-pound organisation, we are ready to diversify our fundraising streams and deepen our impact.

About the Role

This is a strategic leadership role with scope to shape the future of fundraising at The Compassionate Friends. You'll develop and deliver a new fundraising strategy aligned with our organisational goals, with a particular focus on individual giving and donor diversification. You'll lead and support a small team, including our Events & Community Fundraiser and Trusts Fundraiser, and work closely with the CEO, Trustees, and wider staff to embed fundraising across the organisation.

You'll be joining a charity with a deeply personal mission and a collaborative culture. Our outgoing Head of Fundraising will remain in a part-time capacity to support your onboarding and ensure a smooth transition.

Key Responsibilities

• Develop and implement a new fundraising strategy, with clear KPIs and milestones.
• Lead on individual giving, donor acquisition, and stewardship.
• Explore new income streams including corporate partnerships and community fundraising.
• Collaborate with communications and support teams to maximise fundraising opportunities.
• Report regularly to the CEO and Board, and oversee CRM and supporter communications.

About You

We're open to both experienced fundraisers and those ready to step into a leadership role. What matters most is your passion for our cause, your strategic mindset, and your ability to inspire and deliver.

You'll bring:

• A track record of generating income across multiple streams, especially individual giving.
• Excellent relationship-building and communication skills.
• Strategic thinking and financial acumen.
• A collaborative, flexible approach and a commitment to continuous improvement.
• A deep empathy for our mission and the families we support.

Why Join Us?

• Salary of £50,000, rising to £55,000 after completion of probation.
• 25 days annual leave (plus bank holidays).
• Personalised training and wellbeing budgets.
• Flexible working arrangements.
• A chance to make a tangible difference in the lives of bereaved families.

How to Apply

Please send your CV to Kevin at Charity People to request a full job pack and to arrange a Teams call.

Key Dates

• Applications close: Friday 21st November
• Shortlist shared: Monday 24th November
• First stage interviews: w/c 1st December
• Second stage interviews: w/c 8th December

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Engagement and Events Coordinator / Community Connector / Community Facilitator, L'Arche London

ABOUT THE ROLE

Reports to: Community Leader
Hours of work: 15 hours per week
Salary: £29,128 FTE. Pro-rated salary is £11,651.40 based on 15 hours per week
Place of work: L’Arche London, West Norwood, South London
Contract type: Fixed term for 1 year (potential to be extended). Part-time.
Closing date: Sunday, 23rd November at 23:59

If you can bring people together, lead events, share stories, and make sure everyone feels part of the L’Arche London Community, then we would love to hear from you!

Join L’Arche London as a Community Connector and help us foster belonging, inclusivity, and vibrant community life through leading traditions, celebrations, and engaging communications.

You may have experience in the following roles: Community Life and Engagement Coordinator, Community Inclusion and Programmes Lead or Engagement and Inclusion Officer etc.

Main purpose of the role:

As a Community Connector, you will:

• Help strengthen relationships, promote a sense of belonging, and support the vibrant life of our community.
• Oversee and lead an inclusive and accessible programme of core traditions and celebrations throughout the year in L’Arche London.
• Keep our community and partners engaged with community life through excellent communication, both internally and externally, via channels such as social media and internal newsletters.
• Have ample opportunities to engage, reflect, and be part of community life.
• Furthermore, this role is vital for supporting our valued and appreciated Live-in Community Worker, helping guide and mentor them throughout their year with us in L’Arche London.

You can find more details about L'Arche London on our website.

Discover what makes L’Arche a rewarding place to work - explore our employee benefits on our website.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions on our online application form.

The closing date for applications is: Sunday, 23rd November at 23:59

We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

REF-224 801

Job Title: Head of Corporate Partnerships

Location: Hybrid with 2-3 days a week at our Head Office (Vauxhall) for donor meetings
Salary: £60,066 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as our next Head of Corporate Partnerships to provide strategic leadership to grow and diversify corporate partnership income, delivering an ambitious growth plan and driving long term, strategic partnerships.

The post holder will provide stragetic leadership and diversify corporate partnerhsips income and engagement, delivering an ambitious growth plan. You will strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines to secure the long‑term sustainability and impact of Refuge’s work.

Closing Date: 09:00am 17 November 2025

First Interview Stage Date: 26th and 27th November 2025 via video conference

Second Interview Stage Date: 4th December in person 

The British Psychological Society (BPS) is seeking a dynamic Project Lead to join the Business Improvement Team. This role will initially focus on delivering key projects within our Education and Training Directorate, contributing to the transformation of psychology qualifications and assessment design.

You’ll be responsible for:

• Leading the planning, execution, and delivery of allocated projects within the Education & Training area
• Managing project teams and ensuring milestones are met on time and within budget
• Engaging with internal and external stakeholders
• Supporting change management and continuous improvement initiatives
• Reporting on progress, risks, and budget to senior stakeholders.

Candidates should be educated to degree level, with strong knowledge of project management frameworks. You must have proven experience in leading complex projects as well as excellent communication, planning, and problem-solving skills.  You should be able to work autonomously as well as within a team, and be able to adapt to changing contexts.  Knowledge or experience within an education, qualification or training environment or an understanding of psychology qualifications and assessment models would be advantageous.

Why Join Us?

At BPS, we’re committed to creating a fair and respectful workplace. You’ll be part of a collaborative team working to shape the future of psychology education and training. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme counselling
• Life Assurance Scheme
• Discounts scheme with local and national organisations

How to apply

The closing date for applications is Monday 17th November at 10 am. Interviews will be held on-line w/c 1st December 2025. 

To apply, please send your CV and a covering letter detailing how you meet the criteria in the job profile, Please note that applications without a covering letter will not be accepted. 

Community Fundraising Lead

We are looking for an ambitious and proactive Community Fundraising Lead to engage individuals, schools, and community groups across the East of England, maximising income generation and supporting the hospitals to deliver exceptional patient care.

Position: Community Fundraising Lead

Location: Cambridge / Hybrid (minimum two days per week in the office)
Salary: £30,000 - £34,000 per annum (depending on skills and experience)
Hours: Full-time, 37.5 hours per week
Contract: Permanent

Closing date: 11.59pm on Sunday 23rd November 2025 (we may close early if sufficient applications are received).

About the role:

As the Community Fundraising Lead, you’ll play a key role in developing and delivering our community fundraising strategy with a particular focus on schools, community groups, and challenge events across six counties (Cambridgeshire, Norfolk, Suffolk, Essex, Hertfordshire, and Bedfordshire). You’ll build meaningful relationships, inspire local supporters, and help drive forward exciting campaigns including fundraising for a new cancer hospital and a new children’s hospital.

This is a unique opportunity to make a tangible difference, helping to deliver life-changing projects and ensure the highest quality of care for every patient.

About you:

You’ll be a confident and creative fundraiser with a proven ability to build relationships, deliver strategies, and achieve income targets. Organised and proactive, you thrive in a fast-paced environment and are comfortable managing multiple priorities. A natural communicator and motivator, you’ll be passionate about healthcare and inspired by the opportunity to make a real impact for patients and their families.

Key Responsibilities:

• Develop and deliver an annual community fundraising plan focused on schools, groups, and challenge events.
• Build, nurture, and steward relationships with fundraisers, ensuring excellent supporter experience and retention.
• Collaborate with colleagues across the organisation to identify new opportunities for engagement.
• Represent the organisation at events and within local communities across the East of England.
• Monitor income, evaluate activities, and report on progress against targets.
• Act as an ambassador promoting the benefits and impact of fundraising.

Essential Skills & Experience:

• Proven experience in community fundraising within a charity or not-for-profit organisation.
• Strong relationship-building skills with a range of supporters and stakeholders.
• Experience of developing and delivering successful fundraising strategies.
• Excellent organisational and time-management skills with the ability to prioritise competing demands.
• Strong communication skills with an eye for detail.
• Ability to work independently and collaboratively as part of a team.
• Full UK driving licence (travel across the East of England is required).

In return:

This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.

You will receive a fantastic benefits package including:

• Pension Scheme with 7% Employer Contribution
• 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years)
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan – Medicash
• Employee Assistance Programme
• Cycle to Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we’re always looking to enrich and diversify our charity.

Other roles you may have experience in could include Fundraising, Fundraiser, Community, Community Fundraiser, Community Fundraising, Community Engagement Officer, Volunteer Coordinator, Fundraising Assistant, or Charity Support Officer, Events Fundraiser, Individual

Giving, Supporter Engagement, In Memory Fundraiser, Challenge Events Fundraiser.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Join Lepra, an international charity working to beat leprosy and lymphatic filariasis, as our Senior Manager, HR, IT & Operations.

This is a key leadership role responsible for shaping our HR strategy, overseeing IT systems, and strengthening operational effectiveness across the organisation. You’ll play a vital part in building a positive, inclusive, and high-performing workplace that enables our teams to thrive.

We’re looking for someone with proven HR and operational leadership experience, excellent people skills, and a hands-on, solutions-focused approach. CIPD Level 5 or equivalent experience is desirable.

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.

Job Context

The Senior Manager- HR, Operations, and IT plays a key role in supporting Lepra’s people, systems, and governance functions. Working within a small and collaborative UK team, the postholder leads HR operations and organisational administration. The role combines hands-on delivery with advisory support, ensuring compliance with employment law and internal governance standards, and contributing to the efficient running of the organisation.

Job Purpose

The Senior Manager – HR, Operations, and IT provide functional leadership across human resources, operational management, and information systems. The postholder ensures that Lepra’s people, processes, and infrastructure enable a high-performing, inclusive, and compliant organisation.

Working closely with the Director of Finance and Operations, this role provides support on HR strategy and governance, supports organisational operations, and provides leadership for IT and data management functions.

Working Relationships

Reports to the Director of Finance and Operations

Working with all of Lepra UK on all matters regarding HR, Operations and IT.

Will liaise across all Lepra staff, particularly those in management roles, in accordance with their staff and volunteer roles.

Will work closely with the Senior Management Team and Trustees

Key Responsibilities

The job holder will ensure that Equality/Equity, Diversity and Inclusion are recognised and promoted at all stages in the recruitment cycle for trustees and volunteers. They will provide an internal point of HR contact for all colleagues, liaising as necessary with external HR consultants. They will also provide support to the Trustees and SMT in an efficient, effective and confidential manner.

1. Organisational Support

Provide support on leading the delivery of efficient HR, operational, and IT functions across the organisation.

Provide professional advice and guidance to senior management and staff on people, compliance, and systems matters.

Support the Director of Finance and Operations in ensuring sound governance, risk management, and organisational resilience.

Oversee key internal processes that underpin organisational effectiveness, including performance, policy, and data management.

Support health and safety compliance within the organisation.

Provide executive and administrative support to the Senior Management Team, including scheduling, agenda preparation, and minute-taking

Support the Director of Finance and Operations in ensuring good governance practices and compliance with charity and employment regulations.

Coordinate Trustee and Board-related administration as required.

Contribute to operational efficiency by supporting the implementation of improved systems and processes.

2. Human Resources and People Development

Ensure HR policies, frameworks, and practices promote fairness, inclusion, and staff wellbeing.

Lead on workforce planning, recruitment, and providing support on retention strategies.

Support professional development, performance management, and engagement initiatives.

Ensure compliance with employment law and uphold best practice in employee relations and safeguarding.

3. Operations and Governance

 Oversee office management, facilities, and supplier relationships to maintain effective operations.

 Support Board and Committee administration, including minute taking.

 Lead the review and implementation of operational policies and procedures to ensure efficiency and compliance.

Contribute to the development of a collaborative, transparent organisational culture.

4. IT and Data Management

Provide oversight and strategic support to the IT and Data Officer.

Ensure secure, efficient, and user-focused IT systems are in place.

Support the organisation’s data governance framework, ensuring compliance with GDPR and data protection legislation.

Drive continuous improvement in digital systems to enhance operational effectiveness and reporting capability.

5. Culture, Inclusion, and Wellbeing

Champion Lepra’s commitment to Equity, Diversity, and Inclusion (EDI).

Promote a positive workplace culture that prioritises wellbeing, respect, and collaboration.

Ensure that HR and operational processes align with organisational values and support staff engagement.

At Lepra, you’ll join a small, friendly, and mission-driven team working collaboratively across the UK, India, and Bangladesh.

About us

Literacy Pirates’ vision is for every child to have the literacy skills, confidence and perseverance to succeed at school and beyond. We provide free, after-school literacy support to children who are falling behind in class and who have fewer opportunities for additional support due to their personal circumstances than others. Founded in East London, Literacy Pirates’ programme now runs online and serves children anywhere in the United Kingdom.
 
Literacy Pirates is on an exciting journey of growth, rolling out our innovative learning programme to reach more children than ever before. An ambitious, fast-growing charity we have set ourselves a goal of reaching 3,000 children a year nationally, by 2030 compared with 650 this year.

What we're looking for

We are looking for a talented Bookkeeper to maintain our financial records and handle financial operations in the charity.

Core duties include processing all routing transactions encompassing supplier invoices, sales invoices, bank transactions, petty cash, credit cards and treasury management. You will also make payments, prepare our in-house payroll and submit pension returns. 

You will work closely with our Finance Director to support the month end close while complying with and upholding the Charity’s policies and procedures. 

 Our ideal candidate will have experience in a similar role, ideally have worked for a charity and be familiar with Xero. You will also have at least one of the following: 

• A relevant qualification such as an accountancy or business degree
• Part or fully qualified with an accountancy body, such as the AAT
• Demonstrative qualification by experience.

Required skills 

• Proven bookkeeping experience in a similar enviroment 
• Solid understanding of financial operations in a SME environment 
• Proven ability to calculate, post and manage accounting figures and financial records 
• Accurate data entry skills along with an eye for numbers 
• Proficiency in English and in MS Office 
• Qualified to degree level, or partly or fully qualified with an accountancy body, or demonstrable QBE 

Person specification 

• Highly organised 
• Dedicated to providing excellent service and building positive working relations 
• Able to balance speed of work with a high degree of accuracy and attention to detail 
• Strong verbal and written communication skills 
• Able to work independently at times and use initiative 

Responsibilities

Process all financial transactions in our finance IMS (Xero) accurately and promptly encompassing: 

• Accounts payable 
• Employee and volunteer expense claims 
• Sales invoices, grants, donations and other income 
• Bank transactions 
• Petty cash 
• Credit cards
• Download bank records into the IMS and reconcile all bank accounts 
• Monitor savings and move funds between accounts ensuring that we comply with our investment policy 
• Operate credit control on the sales ledger and issue payment receipts to customers and donors 
• Make payments to creditors and settle expense claims 
• Prepare payroll to draft status, pay staff and HMRC, report pension contributions 
• Electronically store all required records in line with statutory requirements 
• Update contacts and restricted fund profiles in the finance IMS 
• Make Gift Aid claims 
• Operate within the Charity’s financial procedures and prevailing accounting standards 

Support the Finance Director with any of the following: 

• Operating restricted funds 
• Balance sheet reconciliations 
• Financial reporting (internal/external) 
• Budgeting and forecasting 
• Statutory reporting 
• Supporting the annual audit process 
• Any other reasonably requested duty

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employability Service in Hounslow.

Sounds great, what will I be doing?

This position is Maternity cover until March 26 initially but with the opportunity for something permanent or longer term after this date subject to performance. 

As an IPS Employment Specialist at Twining-Hestia, you will support individuals with severe mental health issues to find and sustain paid employment using the internationally recognized Individual Placement and Support (IPS) model.  

Based in Hounslow, you will manage a 20-25 caseload of clients, engaging them in developing and implementing tailored employment plans to meet their goals. Your responsibilities include conducting career guidance, job searches, CV preparation, and interview coaching, while working closely with clinical staff and community partners such as Job Centres, local business employers. You will also provide ongoing support to clients to help them remain in or return to work, ensuring they receive the necessary adjustments and access to financial advice. Engaging with employers, meeting monthly targets, and maintaining accurate records are key duties. This role is primarily based on site and in the community 65% of your working week, with the opportunity to work from home one day per week only.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You'll need to demonstrate the core skills this role requires—including excellent time management and very good admin skills—as well as align with our values and mission. You don't have to tick all the boxes immediately; the important thing is that you're willing to learn.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.