Volunteering support officer jobs

This is the perfect role for a strategic and creative thinker with excellent skills in email marketing and stakeholder management. You’ll be a talented copywriter, and be adept at building strong working relationships and advising colleagues on email best practice.

You’ll have a strong understanding of audience management and providing an excellent customer experience. We’re looking for someone who can inspire and collaborate to implement and evaluate email, engagement and multichannel strategies. 

This role will see you managing email data processes and workflows to build effective journeys. You’ll be enthusiastic and passionate about the opportunity to grow this vital communications channel to reach, engage and support more people affected by diabetes.

For further information about the role please refer to the job description at the end of the page.

Fundraising Roles only: Diabetes UK is committed to fundraise in a way that is legal, open, honest and respectful and expects all staff and volunteers to share this commitment. We are registered with the Fundraising Regulator and you will be expected to adhere to the Code of Fundraising Practice.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role. 

Interview date: 14/08/2025 & 15/08/2025

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and a DBS check if applicable for this role.

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 11th August 2025.

The interviews will take place in Birmingham on Tuesday 19th August 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

An incredibly rare in-house opportunity for a self-motivated & collaborative Communications Officer to join one of the City of London’s most historic and prestigious organisations. 

Founded in 1617, The Society of Apothecaries was set up as a members’ association specifically to support doctors, pharmacists, and other health professionals, with the purpose of furthering education, research and innovation in the medical field. Today, the Society, continues to support medical students who are struggling financially and through our Centre for Health Studies, runs a wide range of educational programmes including, post-graduate Medical Diplomas, courses and lectures open to the General Public.  Our members are still predominantly medical professionals.  We are based at the wonderful C17th Apothecaries Hall, a Grade 1 listed building and Scheduled Ancient Monument, where we host a wide range of events including black- and white-tie dinners.   

The Communications Officer reports directly to the Senior Leadership Team and sits at the centre of all the Society’s activities.  This is a fantastic opportunity for a professional who believes that excellent communications have the power to bring people together to facilitate change.  You will have the opportunity to develop this role, which is creative, varied and has huge impact.

You will:

1. Manage the communications and engagement functions in-house to serve all areas of the Society.

2. In collaboration with the Senior Leadership Team & key stakeholders, manage the annual pattern of communications & engagement activities required and ensure key deadlines are met.

3. Be the guardian of the Society’s brand including visual content, tone of voice and owned channels of communication; working with external branding consultants where applicable, act as the main point of contact for checking & editing materials destined for Society and external audiences to ensure they comply with agreed branding.

4. Work across the Society to ensure consistency of message in all communications.

5. Build and maintain relationships across all internal departments to develop, coordinate and facilitate effective communications.

6. Through excellent relationship management with all key stakeholders, be aware of current activities across all of the Society’s branches.

7. Develop & deliver content across the Society’s communications channels, e.g. website, digital newsletters, social media, media relations, printed and digital leaflets, following agreed approval processes and in collaboration with relevant teams.

8. Act as the webmaster for the Society’s website; administering updates within agreed approval processes.

9. Market the Society’s activities including events, lectures, examinations, and courses to attract attendance.

10.  Lead the annual production of key Society engagement materials, including the Society Members’ Handbook, Apothecary journal and Galen Awards Ceremony brochure, managing and liaising with key contributors (including volunteers) to ensure timelines are met.

11.  Evaluate the success of communications activities against the Society’s goals and objectives to inform the way forward.

12.  Report and collaborate on communications activities by organising and minuting monthly comms meetings.

13.  Have a strong awareness of the Society’s purpose and objectives, through familiarity with the Communications Strategy, Society’s Standing Orders & By-laws, output of Committees and operational strategic plans.

Please note that due to the high level of interest in this role, you must have hands-on experience of creating and implementing content, including using digital platforms.  You will be a wordsmith with a proven track record of producing content appropriate for the target audience(s).

The Society takes pride in offering key benefits such as flexible/hybrid working arrangements, 28 days annual leave per year and enhanced maternity provisions.

We will be holding interviews w/c 28th July 2025 with second interviews in early August.  Please let us know in your covering letter if you are unable to make this timeframe, as we may be able to arrange an alternative.

At Leeds Credit Union, we believe in the power of ethical finance to make a real difference in our communities. With a strong heritage of delivering accessible financial services and a deep commitment to financial wellbeing, we’re seeking a dynamic, strategic, and values-driven Chief Executive Officer (CEO) to take us into our next chapter of growth and impact.

The Role

As CEO, you’ll be the driving force behind the strategic direction and operational success of Leeds Credit Union. You will:

• Be a regulated leader, holding SMF8 level repsonsbilities.
• Provide visionary leadership to a passionate senior management team.
• Champion our mission and values in public forums, media engagements, and stakeholder events.
• Build and nurture strong relationships with local authorities, regulators, partner organisations, and members.
• Lead the organisation through a time of opportunity, challenge, and transformation within the financial services landscape.
• Ensure robust governance, financial sustainability, and continuous improvement.

What We’re Looking For

We’re seeking an inspirational leader who is:

✅ Strategically minded – with a proven track record in developing and delivering business strategy.
✅ A natural relationship-builder – confident in representing an organisation at the highest levels.
✅ Experienced in financial services, not-for-profit, or membership-based organisations.
✅ A strong team leader – able to coach, motivate and develop a high-performing executive team.
✅ Commercially astute – with sound judgement and a commitment to ethical finance.
✅ Driven by purpose – someone who sees beyond the bottom line and is passionate about improving lives.

Why Join Us?

At Leeds Credit Union, you’ll find more than just a leadership role – you’ll find a platform to create meaningful impact. With over 37,000 members and a strong community presence, we’re looking for a CEO who sees potential and drives it forward with energy, empathy and excellence.

Ready to Lead Change?

If you’re a strategic, outward-facing leader with a heart for inclusive finance and a head for sustainable growth, we’d love to hear from you.

Apply today and help shape the future of Leeds Credit Union.

Click apply to register your interest request a candidate pack.

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion (HI) is an award-winning international humanitarian and development organisation. Working alongside people with disabilities and vulnerable populations, we take action and raise awareness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.

We are looking for an ambitious, results-driven fundraiser to join our UK partnerships and philanthropy team and help us increase our income from trusts, foundations and high net-worth individuals in order to support the people we serve.

BACKGROUND INFORMATION AND PURPOSE OF THE POST

As part of our ambitious plans to significantly increase private fundraising, we aim to achieve a step-change in our income from partnerships and philanthropy.

As Major Giving Officer, you will:

• Collaborate with the Global Specialist in Major Giving (based in the UK) on the delivery and implementation of an ambitious major-giving programme for HI UK, encompassing trusts & foundations, major donors and corporates, in line with UK and Federation priorities.
• Research and identify opportunities, write proposals and secure five- and six-figure major gifts from a diverse and sustainable base of major givers from the these income streams.
• Provide excellent cultivation of prospects to produce committed, long-term donors.
• Manage existing partnerships and donors to a high standard.

MAIN DUTIES AND RESPONSIBILITIES

General

• Work closely with the Global Specialist in Major Giving and the other Major Giving Officer to further develop major giving as a sustainable income stream in the UK, including launching and running a Capital Campaign.
• Manage data relevant to your role, keeping our database (CRM) up to date and accurate, and mining it for new prospects.
• Build your knowledge of the wide range of our work – both thematically and geographically – so you can communicate and present with expertise to donors and prospects.
• Attend relevant networking groups, external events and meetings to make contacts and represent HI UK.
• Assist with the planning and delivery of high-quality cultivation events for prospects and donors.
• Any other activities commensurate with the level of the post, as may be required.

Trusts, foundations and high net-worth individuals

• Update existing research and carry out new research to find our top trust, foundation and high net-worth individual prospects, prioritising six-figure and multi-year donors.
• Connect directly with targeted prospects through networks, introductions and events.
• Build relationships with prospects through personalised communications: face to face, on the phone and written.
• Deliver excellent relationship-management to existing partners and donors to ensure loyalty and year-on-year renewal.
• Produce high-quality and engaging proposals and presentations for meetings with prospects and donors. 
• Write and submit approximately two high-quality proposals per month for five- or six-figure sums (multi-year donations preferable) from targeted trusts and foundations.
• Source information about each project’s impact and write and submit regular reports according to the agreement with each partner organisation or individual.
• Ethically screen our prospects, in line with our ethical standards and processes.
• Liaise with the Federal fundraising team in Lyon for project content.

Other duties

• Maintain a positive and collaborative working relationship with HI UK colleagues, the Federal fundraising and communication teams, and Major Giving counterparts in other HI national associations in Europe and North America.
• Ensure compliance with fundraising regulations and high standards.
• Keep up to date and adhere to any changes in legislation, regulatory procedures, innovation, best practice and industry standards in relation to private fundraising.
• Any other activities commensurate with the level of the post, as may be required by the Global Specialist in Major Giving.

Equal opportunities policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential. Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.

A little bit about the role 

Please note this advert is expected to close on Monday 25 July at 9am. 

As our communications officer, you will join our communications and marketing team. Part of our external relations division, the team play an essential role, crafting engaging communications that help achieve our mission and supporting colleagues across the charity to do the same.

This role is perfect for a creative comms professional with a passion for writing and storytelling. Through compelling and strategic communications, you’ll help raise awareness of Frontline’s mission, attract supporters, influence public perception, demonstrate our impact and promote our vital work. 

From fundraising to programme recruitment, from influencing policy to promoting our commercial offer, our work would not be possible without the impactful storytelling you will create in this role.

If you’d like to use your storytelling skills in a fast-paced role to make life better for children at risk of harm, we’d love to receive your application.

Some key responsibilities include:

• Working with colleagues across external relations, you will identify what storytelling is needed to achieve our charity objectives and make life better for children at risk of harm.
• Manage Frontline’s social media channels, create our social media plan and engage with our followers as needed.
• You will collaborate with our Fellowship team to keep our fellows – our programme alumni – engaged with our work and young people on our advisory board to amplify their voices and incorporate their perspective.

Please review the job pack for full list of responsibilities.

A little bit about you 

The ideal applicant would be an excellent writer and editor who excels in creating content for a broad range of multimedia and digital content channels. We’re looking for someone with a creative mind who enjoys actively seeking out stories to tell and deciding how and where to tell these stories so they have the most impact.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

We’re recruiting!

Give Blood 4 Good is looking for a dynamic and proactive Programme Development Officer - our first ever paid role - to lead and grow our flagship Young Ambassador Programme. This is a brilliant opportunity to shape a life-saving initiative and drive real impact in education, youth engagement and public health.

About Give Blood 4 Good

We’re a Scottish registered charity dedicated to improving awareness and education around blood donation - especially among young people. By working with schools, universities and community groups, we’re breaking down misconceptions and fear that can be associat4ed with the process, and encouraging people to give blood as soon as they're eligible at 17.

After a successful pilot of our Young Ambassador Programme over the last three years, we’re entering an exciting phase of growth. This role marks a milestone for our charity - and you’ll be at the heart of helping us reach more students and schools across Scotland.

About the role

You’ll lead the expansion of our Young Ambassador Programme — a digital e-learning initiative designed to empower students to become informed, confident blood donation ambassadors.

Your responsibilities will include:

• Building and managing relationships with schools

• Supporting and enrolling students

• Updating and improving programme content

• Coordinating with our e-learning platform provider

• Identifying and applying for funding to sustain and scale the programme

• Working closely with our small, friendly team of volunteers

Your role will also include additional tasks that support the day-to-day running of Give Blood 4 Good.

This is a fully remote role, with flexibility around working hours. You’ll be our only staff member, so we’re looking for someone who’s confident working independently and can take initiative while keeping others informed.

Person specification

We’re looking for someone who has:

• Strong organisational and time management skills

• Excellent interpersonal and stakeholder engagement abilities

• Proactive, independent worker with a solution-focused mindset

• Confident communicator, both verbally and in writing

Desirable (but not essential)

• Experience in fundraising, bid writing, or securing income from trusts/foundations

• Knowledge of the youth or education sector

• Previous programme delivery experience in a community or non-profit setting

• Existing contacts within Scottish schools or youth organisations

• Experience integrating fundraising within youth engagement activities

Benefits

• A unique opportunity to lead and grow a national programme from the ground up

• Flexibility and autonomy in your role

• Experience across programme delivery, fundraising, stakeholder engagement and more

• The chance to help save lives by building a more informed generation of blood donors

How to apply

To apply, please send your CV and a short cover letter explaining your interest and relevant experience.

In your cover letter, please include examples of how you’ve demonstrated at least two of the following attributes: proactive, independent, curious, and conscientious.

Applications close at 9am on Friday 25 July, though we may close early if we receive a high number of applications. Early submissions are encouraged!

Overview

This role offers the opportunity to plan, create & deliver a variety of communications, leading on design and digital deliverables across internal & external channels for Glass Door Homeless Charity.  

The Digital Communication Officer works in the Communications team, reporting to the Head of Communications & Fundraising and manage Glass Door design, web & socials.  

Through this role, we will deliver a robust plan of impactful and on-brand content, raising the profile of our work and ensuring we are known amongst existing and new audiences in London 

Job Spec 

Editorial & Design 

• Ability to produce fresh, emotive and informative content across print & digital platforms - including profiles of guests, news stories, blogs and speeches

• Lead on design and delivery across the organisation – digital & print: including posters, informative leaflets, presentations, graphics and images for social media, newsletters and website as needed 

• Work collaboratively across the organisation to solicit content from other members of staff, including caseworkers, operations and fundraising colleagues to support Communications’ strategic aims 

• Support the design of campaigns, appeals & events - working alongside the Head of Comms & Fundraising, and key members of the fundraising team to bring alive the vision of the campaign. 

• Co-lead on our work with content producers (photographers, videographers, designers, etc), ensuring content meets Glass Door’s standards and is signed off by appropriate staff members

• Maintain Sharepoint for digital content – including photos, social images, video and written content 

• Provide quality-control support (eg proof-reading and editing) on all materials outside of the Comms team and externally, ensuring all content, imagery and branding are consistent with house style and on brand 

• Create & deliver video content to support the digital strategy and on an ad-hoc basis 

Digital

• Manage and maintain all social media accounts in-line with Glass Door's social media guidelines, focusing on building awareness, driving traffic and increasing engagement

• Manage and update Glass Door's website in-line with the digital strategy and content planner 

• Co-develop & oversee a digital content calendar 

• Co-manage delivery of multiple/congruent campaigns, appeals and events to engage existing and attract new supporters, often working alongside key members of other teams including fundraising, operations and advocacy teams. 

• Support with digital marketing, working closely and collaboratively with the Marketing Officer, Head of Comms & Fundraising Team to plan, track and successfully deliver paid and organic digital journeys. 

• Monitor social media and advise key staff on any issues arising that could jeopardise the reputation of the charity, ensuring all Crisis Comms is managed in line with Crisis Comms Policy 

• Support the development and delivery of bi-monthly internal e-newsletters.

Monitor impact 

• Work closely and collaboratively with the Marketing Officer to ensure all conversions of paid promotion are tracked effectively and efficiently 

• Support the monitoring and tracking of website usage 

• Support the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns and appeals 

• Support the monitoring and tracking Google ads and analytics 

• Support the vision and production of a new website, ensuring it is on brand and meets our content and communication needs 

• Monitor, assess and report to relevant teams of our content performance to ensure our channels are hives of activity and relevant to our audiences. 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities 

Strategy 

• Co-lead on the planning and delivery of the Glass Door Communications Strategy – specifically on the digital and content plans 

• Support the delivery of Fundraising key deliverables – specifically on the digital content, stories and campaign key deliverables 

• Co-manage the Comms Team’s and cross org deliverables via project management platform monday(dot)com 

Events 

• Support co-ordination of events, by designing and delivering print and digital materials, online support to fundraisers, and representing the charity as needed in-person and online. 

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary. 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and occasional administrative support to the CEO. 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support. SANE also promotes and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.

About the role:

We are looking for a compassionate and committed Youth Support and Project Officer to join our SANEline Services team with a dedicated focus on supporting young people affected by mental health.
 

In this role you will;

- Deliver emotional support and to both adults and young people

- Shape and lead on a youth helpline and/or written service

- Liaise with external agencies and services

- Help build and shape youth focused services at SANE

You will bring;

- Experience of supporting young people with mental health needs ideally in complex situations

- Strong safeguarding knowledge

- A trauma informed, empathetic and resilient approach to support

- The ability to build trust and rapport with young people and families

Salary: £30,000-32,000 per annum, depending on experience

What can you expect?

- To work within SANE’s framework, including regular check-ins, debriefs. To receive training specific to your role and the wider SANEline services.

- To become part of an established and diverse team.

- To gain exposure to a wide range of mental health problems.

- To gain valuable practical experience in providing emotional support to both adults and young people.

- A culture where team members support and learn from each other.

- A warm supportive and encouraging environment.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
 

Closing date: Midday 23rd July 2025 – early applications encouraged
 

To apply: Please complete your application before the closing date, addressing all areas on the job description and person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Lead the development and management of a comprehensive programme of extracurricular activities, encompassing student groups, societies, volunteering opportunities, and events. Ensure an excellent volunteering experience for student leaders and volunteers, supporting their personal and professional growth.

Key Responsibilities

• Effective development and management of student led opportunities.
• Development and delivery of high-quality training and development opportunities empowering student leaders to contribute to the success of CSU’s strategy.
• Continuous and sustainable growth in the range of student opportunities and the number of students engaged.
• Ensuring a high-quality volunteering experience.
• Operational Management of the Opportunities team.

We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s.  We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future. 

The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.

We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’.  To hear more about these exciting new changes and how you can play your part in our story, click Apply to hear from Ben Clarkson, Chief Finance and Operating Officer.

About the role

You’ll provide expert technical support and guidance on a variety of software and hardware used at Parkinson’s UK, working as a key member of the Technology Services Team.

You’ll help maintain a consistently high level of service, ensuring staff and volunteers receive timely, effective support to carry out their work efficiently.

What you'll do

• Provide support for IT related incidents and problems, and be the escalation point for 2nd/3rd line 

• Build, configure, test, assign and issue laptops to staff 

• Manage our server estate

• Provide BAU support for Google Workspace applications 

• Support and develop the more junior members of the Technology Services team

What you'll bring

• Demonstrable experience in a 2nd/3rd  line support role 

• Excellent customer service skills and demonstrable experience of dealing with support queries

• Experience in creating Windows images using appropriate tools 

• Expert Google Workspace, Good Windows Server, Active Directory, Group Policy, DNS and DHCP knowledge and experience

• Knowledge and experience of SQL Server

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.

The in person/office attendance expectation for this role will be a minimum of 4 days in the office per week. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Job Summary
We are seeking a dedicated and detail-oriented Business / Operations Manager to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing comprehensive administrative support. This position requires strong organisational skills and the ability to manage multiple tasks efficiently while maintaining a high level of professionalism.

The Operations Manager is responsible for overseeing the business functions of the charity, ensuring efficient and compliant operations. This role covers finance, HR, IT, premises management, recruitment, health and safety, and GDPR/data protection. The successful candidate will work closely with the CEO, leadership team, and external specialists to support the charity’s mission and maintain operational excellence.

Responsibilities

Human Resources & Recruitment:

· Oversee HR processes, from recruitment to staff development, ensuring compliance with best practices.

· Manage employee relations and support performance management initiatives.

· Maintains training records and ensure all necessary training is booked for staff and volunteers.

IT & Data Management:

· Ensure the smooth running of IT services and systems.

· Oversee GDPR and data protection compliance, working with IT teams and external consultants if necessary, fulfilling the role of DPO for the charity.

Financial Oversight:

· Liaise with external accountants in relation to;

o Processing the monthly payroll

o Processing purchasing invoices ensuring all goods and services have been authorized

o Preparing and processing payments of invoices, expenses etc

· Monitor budgets, financial reporting, and ensure fiscal responsibility.

Premises Management:

· Manage the charity’s physical assets and premises, including vendor contracts and maintenance.

Health and Safety:

· Implement and monitor health and safety policies to provide a secure working environment.

Compliance & Risk Management:

· Maintain up-to-date knowledge of relevant regulations (e.g., data protection, health and safety) and ensure the charity adheres to them.

Strategic Project Management:

· Support the Head of Service in the oversight of operational projects, evaluate their success, and recommend improvements to processes.

· Any other duties from time to time as directed by the CEO or the Board of Trustees in the CEO’s absence

Management responsibilities

· Ensure that health and safety at work procedures are adhered to.

· Ensure all operating systems relating to service delivery are updated and reports generated for monitoring and evaluation, identifying and sharing any opportunities for learning.

· Prepare reports for Head of Service / CEO using DAVSS databases and co-ordinate information for funding/monitoring reports, liaise with the Fundraising team and outsourced finance team as needed in connection with external funding.

Person Specification

Essential:

· Proven experience in an operations or business management role.

· Strong financial acumen with experience in budget management.

· Excellent organisational and communication skills.

· Sound understanding of HR practices, IT management, and regulatory compliance.

Beneficial:

· A degree or at least 2 years’ operational experience in Business Management, Finance, or a related discipline.

· Relevant certifications such as CIPD (for HR), NEBOSH (for Health & Safety), AAT/CIMA (for financial management), ITIL (for IT services), or Prince2 (for project management).

· Experience or training in GDPR and data protection.

· An understanding of Domestic Abuse or the willingness to learn.

Key Competencies

· Strategic thinking and problem-solving

· Strong leadership and team management

· Ability to manage multiple priorities and work under pressure

· Effective stakeholder and vendor management

· A proactive approach to process improvement and risk mitigation

Personal Qualities

· Ability to motivate others and provide leadership

· Pro-active approach

· Excellent attention to detail as well as an ability to see the wider picture

· Commitment to excellent service provision and maintaining client confidentiality.

· Commitment to undertake training as needed

· Ability to work as part of a team and on own initiative

· A commitment to the practical application of equal opportunities and diversity.

· Integrity, honesty and reliability and a high level of respect towards others including clients, volunteers, staff, agencies, partners.

We are committed to safeguarding and promoting the welfare of adults, children, and young people, and expect all staff and volunteers to share this commitment. All roles are subject to safer recruitment practices, including an enhanced DBS check, references, and thorough vetting procedures.

We are an equal opportunities employer and welcome applications from all sections of the community, including those with lived experience of domestic abuse.

If you are looking for an opportunity to contribute to a dynamic team while developing your skills in a supportive environment, we encourage you to apply for the Operations manager role.

Do you want to join a team of expert fundraisers, providing topclass stewardship to Target Ovarian Cancer supporters? Could you help drive supporter engagement and maximise income from public fundraising activites by giving our supporters the best experience?

We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. We are also investing in our future. This is an exciting time to be joining Target Ovarian Cancer as we continue to grow as an organisation. Join us and together we'll fight for a world where everyone with ovarian cancer lives.

We are looking for an Interim Supporter Engagement Officer on a 12 month fixed term contract, who will be the first point of call for supporters across four areas of our fundraising programme: in-memory giving, individual giving (cash & regular gifts), community & events fundraising and social challenges/virtual fundraising.

 Our Public Fundraising Team works closely together to steward our supporters, you would be responding to incoming queries, delivering established stewardship journeys and helping to shape the development of new ways of communicating with our supporters.

The role is a full time, 35 hours per week, fixed term position. We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in Angel, London when required.  Please contact us if you would like to find out more about how frequently you would likely be required in the office for this role. 

Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.

Please submit your application by 23:59 on 22 July 2025.  First interviews will be held on 28 July 2025.

We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us.

Join ARC Blackburn as our new Operations Manager and help lead a charity supporting people seeking asylum and refuge. This is your chance to combine hands-on leadership with a deep commitment to social justice in a frontline, community-led environment.

We’re looking for an experienced, compassionate, and highly organised Operations Manager to oversee the daily operations of ARC Blackburn and support the delivery of high-quality, person-centred services. You’ll lead our staff team, manage our internal systems, and ensure our services run smoothly, safely, and in line with our values.

ARC Blackburn has been a trusted source of support for people seeking sanctuary since 2004. Based in the heart of Blackburn, we provide casework support, social activities, English classes, volunteering opportunities, and advocacy – with a strong emphasis on lived experience and community involvement. This is an exciting time to join us as we grow our impact and continue building a strong, inclusive organisation.

About the Role

• Position: Operations Manager

• Location: Wesley Hall, Feilden Street, Blackburn BB2 1LQ (office-based, with some travel locally)

• Hours: Full-time, 37.5 hours per week (occasional evenings/weekends)

• Salary: £34,000

• Contract: Fixed term – 3 years (with the potential to extend, subject to funding)

• Reports to: CEO

Key Responsibilities

• Lead ARC’s day-to-day operations and service delivery

• Line-manage the staff team and support their development

• Oversee internal systems including HR, finance, and facilities

• Ensure compliance with safeguarding, GDPR, and health & safety

• Maintain financial records, monitor budgets, and support small fundraising activities

• Collaborate with the CEO and Board of Trustees to deliver on strategic goals

• Build and maintain strong relationships with partners

• Champion equality, inclusion, and trauma-informed practices in all areas of work

Who We’re Looking For

We’re seeking someone who thrives in a people-centred, fast-paced environment and who brings both attention to detail and a genuine passion for supporting displaced communities.

How to Apply

• Download the Recruitment Pack to learn more about the role and the person specification.

• Closing date: Monday 25th August at 10:00am.

• Via CharityJob, please send us your CV along with a short cover letter telling us why you’re interested in the role and how your experience matches what we’re looking for (maximum two A4 sides, minimum font size 11).

Applications will be reviewed as received, and interviews may take place before the closing date – early applications are encouraged. As part of the first stage, we may invite applicants to a short video call to explore your experience and interest in the role (note: this does not guarantee shortlisting).