Volunteering support officer jobs
Key details
Job Title: Supporter Connection and Engagement Officer
Location: Sheffield, up to 40% home working across the month
Salary: £26,582 per annum
Hours: 37.5 hours per week (full time)
Contract: 18 month fixed-term contract, with opportunity for a permanent role upon completion.
Line Manager: Fundraising Operations Manager
Department: Engagement Team (Fundraising)
Pension: Auto-enrolment scheme with 5% employer contributions
Annual Leave: 25 days (excluding Bank Holidays)
Probation: Six months
Notice Period: Four weeks (after probation)
DBS: Not required
Occupational Requirement: This role has an occupational requirement for the post holder to be a committed Christian, in line with the Equality Act 2010.
What is the role of Supporter Connection and Engagement Officer?
The Supporter Connection and Engagement Officer plays a key role in building and strengthening relationships with our supporters, this can include churches, church leaders, key volunteers and individual. You’ll engage with people personally – primarily through phone and email – to inspire generosity, communicate impact, and ensure every supporter feels valued and connected to Church Army’s mission.
You’ll also support the smooth running of our supporter systems, helping ensure that data is accurate and that every interaction leads to meaningful follow-up. This is a varied role where you’ll balance communication, administration, and creativity – while developing skills that will serve you throughout your career.
Who this role might suit
We’re more interested in your potential than a perfect CV. This role could be a great fit if you:
• Enjoy talking to people and building relationships
• Are motivated by purpose and want your work to make a difference
• Are willing to learn and develop new skills
• Feel comfortable talking about your Christian faith in a natural and authentic way
• Can stay positive and resilient, even when conversations are challenging
You might have gained relevant skills through part-time work, volunteering, university, church involvement, or other life experiences.
Application Deadline: Monday 22nd June 2026
Interview Date: Wednesday 15th July 2026
Next Steps:
For more information on the role, you can find the job description and our Faith Based Application Form from our website.
PLEASE NOTE, WE DO NOT ACCEPT CVs
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

The client requests no contact from agencies or media sales.
Do you have the passion and creative vision to amplify our ambitious plans to improve the lives of everyone affected by ovarian cancer? Could you play a pivotal role in shaping and strengthening our brand, ensuring it inspires action and helps more people connect with and support our work?
We are looking for a Brand Manager who will bring their creative expertise, strong eye for detail and collaborative approach to our brilliant marketing and communications team. This is a great role for someone with experience in brand or marketing who is looking for a flexible, part-time opportunity with a leading national charity.
A creative and driven individual who enjoys both strategic thinking and hands-on delivery, you’ll be passionate about building a clear, consistent and impactful brand. You’ll act as the guardian of our identity, ensuring that Target Ovarian Cancer’s brand is used effectively and creatively across all channels and by all teams.
With the support of the Interim Senior Marketing and Communications Manager, you’ll lead on developing and delivering high-quality design and brand assets, managing our Brand Hub and helping colleagues apply our brand confidently and consistently. You’ll work closely with teams across the organisation to coordinate marketing activity, develop plans and ensure everything we produce aligns with our wider strategy and objectives.
You’ll also play a key role in managing creative processes – from designing assets in-house to overseeing work with external agencies – as well as maintaining our photography and video library to ensure all visual content reflects our brand and values.
Collaborative, organised and full of ideas, you’ll be confident managing multiple projects, building strong relationships with colleagues and stakeholders, and supporting others to understand and champion our brand. Most importantly, you’ll be motivated to help us communicate more effectively, so we can engage more people to use our services, campaign for change, and support us through fundraising and partnerships.
If you’re excited by the opportunity to shape a meaningful brand and help drive real impact, we’d love to hear from you.
Join us and together we'll fight for a world where everyone with ovarian cancer lives.
The role is a part time, 14 hours per week worked over 2 full days and is a permanent position.
We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office near London Bridge when required.Please do contact us if you would like to find out more about how frequently you would likely be required in the office for this role.
To apply to become our Brand Manager, please submit a CV and cover letter (one page maximum) .
Please also complete the equalities monitoring form, links to this are in the Recruitment Pack.
Please submit your application by Friday 22 May 2026.We will also be looking to schedule interviews week commencing Monday 1 June 2026.In the event you are invited to interview, you will be given the opportunity to let us know any reasonable adjustments you may require to the interview process.
Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.
We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us with the job title in the subject line.
The client requests no contact from agencies or media sales.
Engagement Partner Scotland
Job Description and Person Specification
Reporting to: Area Manager
Direct reports: None
Location of work: Scotland – Glasgow/Edinburgh or surrounding area. This post holder will be based at home and will deliver a hybrid model of engagement, combining in-person visits to schools and other establishments within an allocated local area with remote engagement.
The role will require regular local travel, including some early morning breakfast visits, and irregular travel throughout the UK with minimal overnight stays. A full driver’s licence and use of a vehicle is required.
Contract type: Term time only
Contract Length: Permanent
Salary: £31,500 (this will be pro rata to the working pattern)
Job Purpose
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The Engagement Partner – Hybrid will be responsible for delivering both face to face and remote engagement with schools, teachers, children and young people, and their wider communities within an allocated area. The role will support schools with the setup, rollout and continuous improvement of breakfast provision, and engage with school communities to educate on the importance of breakfast on learning, enabling increased uptake in a barrier and stigma free way by optimising provision and encouraging reach.
KEY RESPONSIBILITIES
- To develop strong relationships with supported schools in the allocated area, enabling, preserving, embedding, enhancing and extending stigma- and barrier-free breakfast provision through a combination of in person and remote engagement.
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To educate and engage the wider school community, including teachers, parents and children and young people, on the importance of breakfast and the implications of hunger as a barrier to learning through assemblies, staff meetings, online support, virtual and in-person events, and regional events throughout the academic year.
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To support the recruitment of new schools by launching new breakfast provisions through a hybrid delivery model, adapting to the requirements of each school and the needs of children and young people, and advising on best practice.
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To support supporter visits, volunteering activity, funder engagement and any related requirements, both in person and remotely.
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To support any media requests as directed through the Policy & Engagement team.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive.
Please see our job pack below
Please see our webiste for more infromation on Magic Breakfast
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, HR @ magicbreakfast. com
Shortlisting: 26th & 27th May
Interview 1: Tuesday 2nd and Wednesday 3rd June
Interview 2: Tuesday 9th and Wednesday 10th June
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Charity:
‘Ending Homelessness, Restoring Lives, and Sharing God’s Love.’
Rooted in Christian compassion, our mission is to ensure that every person in Leeds has access to shelter, support, and dignity - regardless of background - through compassionate care on their journeys out of homelessness.
About Our Employees:
The twin objectives of St George’s Crypt are the relief of hardship and poverty among those living with homelessness, poverty and addiction in the city of Leeds and beyond; and the advancement of the Christian religion for public benefit. Therefore, it is key for the employees and volunteers of the Crypt to be sympathetic to the Christian faith which underpins all our work.
Job Purpose:
To drive, lead and grow our income generation strategy. This senior leadership role has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.
To play a key role in shaping the organisation’s future, working closely with the deputy CEO, senior leadership team, and trustees to ensure we have the resources needed to deliver lasting impact.
To increase income from the corporate sector and raise the organisation’s profile within the business community.
Key Job Role Responsibilities and Main Tasks:
Strategy & Leadership
- Improve on and deliver the fundraising strategy aligned with organisational priorities and growth plans.
- Lead, motivate, and develop the fundraising team, fostering a high-performance and collaborative culture.
- Contribute to organisational strategy as a member of the leadership team.
- Provide regular reporting and insights to the senior leadership team and Board of Trustees.
- Following agreement of budget and discussions with departmental leads, prepare clear objectives for Fundraising.
- Have 3 121s with the team per annum followed by and annual appraisal review.
Income Generation
- Grow and manage income across a range of streams, including:
- Trusts and foundations
- Major donors and high-net-worth individuals
- Corporate partnerships and sponsorships
- Community fundraising and events
- Individual giving and digital fundraising
- Identify and develop new funding opportunities and innovative approaches to income generation, particularly corporate donations and partnerships.
- Oversee budgets, forecasts, and income targets, ensuring financial sustainability.
Corporate Fundraising & Partnerships
- Identify, secure, and grow corporate partnerships, sponsorships, and Charity of the Year relationships.
- Build and manage a portfolio of corporate supporters, ensuring effective stewardship and retention.
- Develop tailored partnership proposals, sponsorship packages, and presentations for corporate audiences.
- Represent the organisation within the local and regional business community, including networking events.
- Drive engagement opportunities including employee fundraising, volunteering, and corporate-led initiatives.
- Oversee and grow existing corporate schemes, including the Angel Scheme.
- Monitor corporate income performance against targets and provide regular reporting.
Relationship Management
- Build and steward strong relationships with funders, donors, corporate partners, and key stakeholders.
- Act as a senior ambassador for the charity, representing the organisation externally at meetings and events.
- Work closely with communications and service teams to ensure compelling, accurate impact storytelling.
Governance & Compliance
- Ensure all fundraising activity is ethical, compliant, and aligned with relevant regulations and best practice
- Manage risk across fundraising activities and ensure robust systems and processes are in place
Person Specification:
Essential requirements:
·Significant experience in a senior fundraising or targeted role, ideally within the charity or not-for-profit sector
·Proven track record of delivering and growing income across multiple streams
·Corporate fundraising experience
·Strong leadership and people-management skills
·Excellent relationship-building and communication abilities
·Strategic thinker with strong financial and analytical skills
·Commitment to the values and mission of tackling homelessness
·Must hold a full, clean driving licence
Desirable:
·Experience working with or reporting to a Board of Trustees or director level equivalent
·Knowledge of homelessness, housing, or social justice issues
·Experience of organisational growth or income diversification
·Relevant professional fundraising qualification
Please see the attached documents for full role details and information regarding the selection process
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Fundraising Manager is responsible for delivering Brightside’s fundraising activity with a core focus on grants from trusts and foundations, and major donors. Reporting to and working closely with the CEO, the postholder will forge new relationships with major donors and manage our grant applications to support Brightside to achieve its fundraising targets. The postholder will deliver high quality stewardship across our major donor relationships and act as the key point of contact for all grant activity, working closely with the delivery teams to support funder relationship management and reporting.
The postholder will work closely with colleagues across the organisation to develop clear cases for support for potential funding projects, as well as managing our approach to individual giving and increasing regular donations. The role will involve working closely with the CEO and the trustees, who will provide warm introductions to their networks of potential major donors and support in their stewardship.
Please review the job description attachment at the end of the advert for full roles and responsibilities, application instructions, the essential criteria and further information on salary and benefits.
Responsible for:
Trusts and foundations:
- Identify and research trusts and foundations that would support our organisational priorities and funding needs
- Develop high quality, compelling grant applications and cases for support
- Build and maintain a healthy pipeline of funding opportunities
- Lead funder relationship management and deliver high-quality stewardship
- Lead on grant reporting, including monitoring, accountability and opportunities for reapplication
- Working closely with technology and delivery teams to build evidence-based cases for support for key projects
- Ensure clear and effective handover of successful grants to delivery teams, including reporting requirements and timelines
- Attending external events and meetings to support our fundraising strategy and learning
Major donors:
- Identify and research potential major donors whose interests and capacity align with our mission
- Cultivate new donor relationships through targeted outreach, contact mapping, networking and events
- Build and maintain a healthy pipeline of potential major donors
- Develop tailored engagement and stewardship plans approaches for each donor
- Create meaningful opportunities for donors to share insight, experience or sector knowledge and ensure this expertise is valued and acknowledged
- Lead major gift conversations and negotiations, including face-to-face meetings
- Provide high quality, personalised stewardship to major donors
- Identify opportunities to grow or repeat giving through deeper donor engagement
- Deliver exceptional stewardship to major donors
Individual giving
- Maintaining regular contact with donors and potential donors (including our volunteers and alumni) to generate donations
- Maintaining and monitoring our individual giving platforms
- Ensure all donations and supporter interactions are accurately recorded and that donors receive timely acknowledgements
Application instructions
- Submit your CV and one-page cover letter via CharityJob
- Your cover letter should be no more than 1-2 pages and must explain how you meet the essential criteria for the role, with a focus on the items tested in application and clear examples (see job description for the essential criteria)
- You must answer the screening question on the application page
- Applications without a cover letter or screening question will not be considered
- Applications due: 23:30 Wednesday 27 May
- First round interviews (online): 4/5 June 2026
- Final interviews (online or in person) 10/11 June 2026
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
There when it matters
About the role:
The prospect research and pipeline management role is pivotal to fundraising at Sue Ryder – you will sit within the Philanthropy and Partnership team and will be working across the Corporate, Trust, Major Donor and Regional teams. We are looking for someone who can support our fundraisers through prospect research, network mapping, lead qualification, and due diligence checks.
Most importantly you will be a proactive member of the team, joining us at an exciting time as we embark on our newly developed 5-year fundraising strategy. You will be a member of the team with the skills to review and develop the pipeline management process on our CRM (Raiser Edge NXT) ensuring the teams have access to dashboards, tracking their donors across the stages of solicitation. You will also provide insight reports into how well we are moving prospects through the pipelines and will have a voice to make recommendations. This role will also ensure we are working within data protection and fundraising regulations and both deliver and track our due diligence checks.
About you:
- Educated to degree level or with equivalent relevant work experience.
- Familiarity with prospect research tools and the ability to identify and recommend the best tools to support our work using the budget as cost effectively as possible.
- Thorough working knowledge of GDPR as it relates to major donor fundraising and the Fundraising Codes of Practice.
- Experience of undertaking due diligence checks on prospective donors and of setting up and implementing policies and processes to ensure regulatory compliance.
- Excellent communication skills and the ability to build supportive and collaborative relationships with colleagues both across fundraising and the organisation including the ability to chair meetings and present data and insight.
- Experience of working on a variety of requests and ability to manage and prioritise workload whilst being responsive.
Essential Criteria:
- Previous experience of driving forward process improvements, implementing new processes or systems, and working with colleagues to embed change.
- Skilled at using a relationship management database (or CRM) to track prospects through the solicitation process, produce dashboards and reports and glean insight from data.
- Experience of delivering prospect research activities to identify and qualify leads for fundraising teams across corporate, trust and major donor income streams.
- Working knowledge of high value income streams and what will support fundraisers in achieving income growth.
- Experience of providing relevant high quality and accurate research profiles with developed research skills and attention to detail.
- Proven experience in identifying new high-value funding prospects from the database and other sources including major donors, corporate partners and trusts.
- Proven ability to be proactive in network mapping securing new prospects or additional opportunities from existing networks e.g. see that a major donor is also a trustee of a grant giving trust or the CEO of a potential corporate partner.
Closing date: 21st May
Interviews: 27th and 29th May
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
The client requests no contact from agencies or media sales.
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in South West
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Regional Hub
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
- To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
- To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
- To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
- To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
- To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports
0
Total staff overseen
0
Internal contacts
Volunteer Team, Events Team, Sports Development Team, Communications Team
External contacts
Regional and Area Officers, Communications Officers, Event volunteers
1
Person Specification
Personal
effectiveness
Essential
Desirable
Ability to manage and organise time and workload effectively.
Resilient and flexible with the ability to work under pressure
Ability to build and manage strong working relationships.
Able to work independently and as part of a team.
Personal drive and enthusiasm with a positive attitude and a desire to succeed.
.
Committed to continuous improvement
Skills,
experience & qualifications
Essential
Desirable
- Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevent qualification.
- Intermediate to advanced level of MS work and Excel
- Ability to communicate both through written and verbal
- Full UK driving license as travel will be required for this role
- A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
- A working knoweldge of CRM and digital Event Management Systems
- Experience with building and working with high performing teams
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company car
- Company pension
- Cycle to work scheme
Experience:
- Volunteer Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
We are wanting to recruit a motivated and experienced support and recovery worker to support homeless and vulnerable guests at our daily drop-in, and in Hope House - our 4 bed supported house
Responsibilities
Our support workers both work with guests in both Drop-in and in Hope House, but each takes a lead responsibility in one or the other of these projects. This post holder leads on the housing management responsibilities for Hope House.
Drop-in responsibilities :
· Welcome and assess first time guests, identifying priority needs.
· Signpost and support guests to access key statutory and voluntary services, especially housing, benefits, homelessness services etc
· Provide practical support and advice to guests , for example with helping with forms, bill enquiries, budgeting .
Hope House responsibilities
- Vet the suitability of potential residents and support them with their transition in/out of Hope House
· Hold weekly individual support sessions with residents
· Ensure tailored support plans (using Homeless Outcomes Star) are in place for each resident
· Identify “next step” housing options for residents and work with the residents to access these.
Oversee the safe and efficient running of Hope House, taking into account any relevant Supported Housing/ HMO specific requirements.
1. Please note all candidates will need to demonstrate current Eligibility to Work in the UK – British passport/Birth certificate or visa. We are unable to accept sponsorship applications
2.Please see our website for more information about this opportunity
We are a local charity based in Redhill providing practical solutions and emotional support to the homeless, vulnerable and isolated of East Surrey.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Retail Development Officer
Harrogate, with regular travel across Yorkshire.
We offer hybrid working.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Development Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
Reporting to the Retail Development Manager, the Retail Development Officer will support with the continued growth and development of our retail network.
The role holder will actively support the Retail Development Manager to build, deliver, and implement a pipeline of new sites development in retail, including shops, cafes and superstores, Yorkshire Cancer Research Centres, and other retail related projects.
You will have responsibility of supporting the Retail Development Manager with market analysis and feasibility studies of potential new sites, contributing to the development of business cases, projects plans and delivery of these plans as well as contributing to compliance and ongoing maintenance and required improvements within the retail real estate. There will also be an opportunity for the role holder to inform future decision making through the delivery of business insight, KPI data and other metric reports relating to income.
Specifically, you will:
Ensure Retail Development effectively manages risk through clear prioritisation and consistent role modelling of best practices:
· Work collaboratively with the Retail Area Manager, with regards to monitoring compliance with retail policies and procedures, as well as Health & Safety standards.
· Act as a visible leader in relation to all health and safety responsibilities, taking reasonable care for your own safety and the safety of others. Adhere to all Health & Safety requirements, processes and procedures.
· Support and role model a strong safety-first approach in all retail development activities and projects.
· Work closely with the Facilities Manager to ensure new shops are in good condition and compliance documents are in place before being handed over to operate under business-as-usual activities.
Drive strong team performance across retail by consistently delivering high-quality work, demonstrating reliability, and actively collaborating across teams and external partners:
· Support, where possible, the recruitment process for new shop managers and volunteers and ensure this is complete in time for each new shop opening.
· Maintain and monitor detailed project plans for refurbishments, openings and improvement projects, ensuring suppliers, tradespeople and internal stakeholders are engaged and informed of key dates.
· Deputise for the Retail Development Manager, support and maintain relationships with property agents, shopfitters, tradespeople and third parties, in their absence.
· Assist as a contact for discussions with relevant internal and external stakeholders regarding new locations.
Support the positive representation of the Yorkshire Cancer Research brand by modelling key behaviours and helping deliver welcoming, innovative spaces that position the organisation as a brand leader:
· Undertake regular shop visits/shop floor inspections as directed by the Retail Development Manager; directing and supporting the team to deliver creative and inspiring layouts, space planning and use of point of sale to ensure that each shop maximises its sales potential.
· Empower teams through training and demonstrating the high standards expected of visual presentation of the shops in representing the brand image of Yorkshire Cancer Research.
· Be a trusted point of reference who understands expected standards, can clearly communicate them, and champions their importance in representing Yorkshire Cancer Research.
Support the delivery of commercially viable shops and related spaces by working within budget constraints and aligning with approved business cases and project plans:
· Support the Retail Development Manager in exploring and identifying the best locations for new shop openings, including market analysis, feasibility study, site visits, and site presentation.
· Assist in developing business cases for each new shop, ensuring they are financially viable and key decisions are documented.
· Support the development of project plans for shop openings, closures, and refits by ensuring suppliers, tradespeople and internal stakeholders are engaged and informed of key dates.
· Continuously improve systems and processes that support effective project delivery, ensuring accurate documentation, reporting and compliance.
· Work alongside the Retail Development Manager to identify new suppliers, ensuring they are suitable, competent, and aligned to our values.
· Support the Retail Development Manager in developing and testing new income streams, processes, and systems before moving to business-as-usual activities.
· Support the Retail Development Manager, Retail Area Managers, Head of Retail Property & Estates, and team in regularly reviewing our current retail estate, identifying maintenance and other improvements required.
Other duties:
· Support the development and execution of the ten-year Retail business strategy.
· Deliver key business insight to drive improvements through analysis.
· Provide regular KPI and metric reports on income to inform future decision-making and planning.
· Undertake additional duties outside the key job duties within the team and across the charity, as the charity may reasonably require.
About You
To be considered for this role, you will need:
· To ideally be educated to A Level or equivalent, or able to demonstrate experience in a similar role at a similar level.
· Have evidence of continued professional development relevant to the role's purpose and level.
· Experience in support of the delivery of multi-stakeholder projects.
· To have excellent business acumen and an in-depth understanding of market trends
· To have experience of working cross-functionally, both within an organisation and externally.
· To have experience in planning and implementing store openings.
· To have experience in using project management software such as Airtable and Sketchup.
· To be highly organised with good time management skills and the ability to prioritise own workload to meet deadlines.
· To have convincing and persuasive written, oral and presentation skills with the ability to present ideas and issues, clearly, and coherently to a wide range of audiences.
· To have excellent IT skills with confident use of Microsoft Office packages including Word, Advanced Excel, Outlook, and PowerPoint.
· Project Management experience is desirable, including experience in keeping accurate documentation supporting project management.
· To have proven experience in developing retail processes for shops is desirable.
· Merchandising and/or retail display experience is desirable
· It is advantageous to hold a Project Management Qualification: IE APM, PRINCE2
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role via Charity Job or our website before 20 May 2026. Please read our privacy notice before applying. Please note this is a two stage interview process and first interviews will be conducted on Teams, second interviews will be held in person at our Head Offices in Harrogate on 26 May 2026.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
This is a unique opportunity to join Bemorefab Children's Cancer Charity at a genuinely exciting stage in our growth. Our core team is hands-on and close-knit, and the person who takes this role will have real influence over how the charity develops.
The primary purpose of the role is to grow and diversify our income, working towards an annual fundraising target of well over £300,000. You will lead on public and community fundraising, corporate partnerships, events, grant applications, digital giving, and donor stewardship, building systems and relationships that will sustain the charity for years to come.
We run high-profile events including our flagship Have Happy Days Gala, Corporate Golf Day, Santa Fun Run and race days. You will play a central role in coordinating these and developing new fundraising activity alongside them.
As the charity grows, this role will grow with it. You may take on line management of additional fundraising staff as the team expands, and you will play an active role in supporting and coordinating our volunteers.
In year one, we would want you to have built a strong corporate pipeline, established a working CRM and stewardship process, submitted a meaningful portfolio of grant applications, and contributed to events that raise the profile and income of the charity. We are looking for someone who can hit the ground running and help shape what comes next.
Key Responsibilities
Fundraising Strategy and Income Generation
• Develop and deliver a fundraising plan aligned with the charity's growth aims.
• Lead on community and public fundraising activity, including supporter-led fundraising, challenges, campaigns and events.
• Identify and cultivate new income opportunities across individual giving, regular giving and appeals.
• Develop and grow our online and digital fundraising presence, including donation campaigns, social media appeals and crowdfunding.
Corporate Partnerships
• Research, identify and approach prospective corporate partners.
• Develop tailored partnership proposals and stewardship plans.
• Maintain strong, positive relationships to encourage long-term support and explore matched giving, charity of the year and sponsorship opportunities.
Grants and Trusts
• Research and identify suitable grant and trust opportunities.
• Prepare, write and submit high-quality funding applications.
• Maintain a pipeline of upcoming deadlines and reporting requirements.
Events and Supporter Engagement
• Plan, coordinate and support fundraising events, including large-scale flagship events and community fundraising activity.
• Represent the charity at community events, networking opportunities and meetings.
• Engage, support and coordinate volunteers, fundraisers and ambassadors.
People and Team
• Work collaboratively with the CEO and Office and Development Manager to support strategic planning and organisational development.
• As the charity grows, provide line management to any additional fundraising staff who join the team.
• Contribute to wider charity activity, remaining flexible and adaptable as the role and charity evolve.
• Carry out any reasonable duties required to support the charity's growth and operations.
Data, CRM and Donor Stewardship
• Establish and manage a CRM system to track donors, supporters and income streams.
• Ensure all fundraising data is recorded accurately and in line with GDPR.
• Deliver high-quality, personalised stewardship to nurture long-term relationships and increase donor retention.
• Monitor income against targets and produce regular performance reports with insights and recommendations.
• Prepare fundraising reports for the CEO and Trustees as required.
About You
You will be someone who thrives in a role where you can build, shape and develop fundraising from the ground up. You will be proactive, self-driven and confident managing multiple income streams at once. You will care about the cause and be motivated by the idea that your work directly determines how many families we can reach and support.
Essential
• Strong relationship-building skills and a warm, confident communication style.
• Excellent written communication skills, particularly for proposals, pitches or cases for support.
• Highly organised with strong planning and data management abilities.
• Demonstrable experience generating income, securing partnerships or winning new business (charity fundraising, sales, business development or similar).
Desirable
• Experience working in a fundraising role within the charity sector.
• Experience working in a small or growing organisation.
• Experience implementing or managing a CRM system.
• Confidence with digital fundraising, social media campaigns or online giving platforms.
• Full driving licence or ability to travel occasionally as needed.
• Comfortable presenting to groups, partners and supporters.
Why Join Us?
Bemorefab CCC is a charity with big ambitions. We have a story that moves people, a community that rallies behind us, and a founding team that is deeply committed to making this work. Florence's Pride of Britain Award brought us national attention and demand for our services is growing fast. We want to ensure that we can help every child and family that needs our support.
This is a role where you will genuinely matter. The need for what we do is only increasing, and we are determined to grow to meet it. You will help shape how we do that, which families we can reach, and what this charity looks like in the years ahead. There is real space here for someone with ambition, creativity and heart.
• Be part of a growing charity with the potential to support every child and family that needs us.
• Work directly with the CEO and have real influence over strategy.
• A role that will grow with you, including the opportunity to lead and develop a team as the charity expands.
• Genuine space for professional development as the charity expands.
Our process involves three stages. Firstly, we will review CVs (and cover letters if included).
Shortlisted candidates will then be invited to record a short two-minute video, just a casual piece to camera, telling us why they are the right person for this role. No editing or production needed, we just want to hear from you. From those videos, a final selection of candidates will be invited to a formal interview.
Supporting children, families and schools affected by cancer through education, wellbeing and community, so no one faces the journey alone.



The client requests no contact from agencies or media sales.
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.
This is a 12-month FTC
Key Responsibilities:
Campaign and Automation Journey Planning & Delivery
· Hands on delivery, including build and test high‑quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions.
· Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.
· Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed.
· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.
· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)
Reporting, Performance & Insight
· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.
· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.
· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.
· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.
Data, Compliance & Quality Assurance
· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.
· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.
· Champion accessibility, inclusive language and best‑practice UX within email design.
Collaboration & Stakeholder Management
· Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability.
· Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience.
· Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability.
· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.
Platform & Technical Ownership
· Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.
· Support the development of templates, modules, reusable assets and stronger processes.
· Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.
· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.
Training & Upskilling
· Champion email channel best practise to uphold high quality assurance and executional standards.
· Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys.
· Create and maintain documentation of learnings, processes, ways of working and results where required.
Knowledge, skills and experience needed:
· Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment.
· Hands‑on experience with email marketing platforms and CRM systems.
· Proven track record of improving performance through testing and optimisation.
· Experience working with data teams and segmentation logic.
· Familiarity with behavioural insights or loyalty‑building techniques.
· Strong understanding of email best‑practice, including accessibility, personalisation and UX.
· Knowledge of GDPR, PECR and data governance standards.
· Excellent copywriting and editing skills.
· Strong analytical skills with ability to turn insight into action.
· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).
· Ability to manage multiple projects with competing deadlines.
· Ability to work collaboratively across teams and managing stakeholders.
· Comfortable working autonomously, prioritising delivery.
· Proactive mindset, self-starter and passionate about customer-first communication.
· Excellent attention to detail and organisational skills
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Chief Executive Officer – Resolve West
Resolve West is recruiting a Chief Executive Officer to lead our respected charity supporting people and communities to resolve conflict and repair harm.
This part‑time role offers strategic leadership at a pivotal moment, following the retirement of our long‑standing CEO. Working with a committed Board, staff team and volunteers, the CEO will strengthen financial sustainability, partnerships and organisational culture.
Key details
- Part‑time: 24–28 hours
- Location: Bristol / Hybrid
- Salary: from £45,000 FTE (pro rata)
- Closing date: 15 May 2026
The client requests no contact from agencies or media sales.
Campaigns Officer
6-month Fixed Term Contract. Full time. Hybrid working (minimum of 2 days in the office)
Location: This role can be based in any of our UK offices; Cardiff, Edinburgh, London, Warrington
Salary; £39,617 per annum for Cardiff, Edinburgh, Warrington. £44,500 per annum for London (including London allowance)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Campaigns Advisor, the Campaigns Officer will lead on the delivery of Christian Aid campaigns aimed at both movement building (through the development of supporters’ agency and ability to lead campaigns), and mobilisation (encouraging key audiences in the church and the wider to public to achieve strategic policy, legislative and culture change).
The post-holder will be develop and deliver high impact plans, tactics and activities that align with the strategies developed for campaigns, in relation to supporting churches and community groups (with a focus on Black Christians, Pentecostal and Charismatic Churches, and young adult Christians) and mobilising supporters to engage advocacy targets in political, private sector or in church environments.
Some of the main areas of responsibility for the Campaigns Officer include:
- Develop and implement movement building and mobilisation strategies, tactics and plans for Christian Aid's core campaigns, proactively identifying opportunities for meaningful change.
- Materials are created, communications events are developed and delivered, and campaign tools are rolled out for target audiences that engage and inspire a deeper understanding of how to approach global justice and poverty issues; and that engage and inspire them to undertake campaign actions and maximise impact.
- Organising opportunities are developed, tested and learnt from to support churches and other public audiences in the delivery of core campaigns.
- Digital opportunities are maximised to mobilise church and other public audiences at scale to influence advocacy targets on core campaigns.
- Young Adult Christians are resourced and supported, deepening their understanding about issues of global justice and poverty, and empower their own agency to tackle these issues and to be a key part of campaigns.
- Organising and power building principles are embedded in campaign strategies and tactics and meet organisational values and goals.
- Ensure coalition campaigning is influenced and/or led (where appropriate) by Christian Aid and meets organisational values and goals.
- Campaigns Volunteer roles are created, recruited and effectively managed, creating a culture of continuous learning and improvement.
- Collaborate with staff across IPE, ensuring they are supported to engage their key audiences and involved with movement building and mobilisation, embracing a team mindset aligned with organisational values and goals.
This role is a fixed term contract for a period of around 6-months
About you
Who we are looking for:
Essential:
- Knowledge of campaigning, activism and organising methodologies and techniques: how to promote a campaign and mobilise a wide range of supporters to win campaigns.
- Proven project management skills.
- Experience of campaigning (preferably in a community or church-based context) and movement building including digital campaigning, resource-production, event management, writing and marketing.
- The ability to communicate complex messages creatively and effectively to diverse audiences through a range of different media.
- Experience of breaking down complex issues into engaging and accessible material, e.g. leaflets, flyers, posters, web content, e-actions and social networking tools.
- The ability to work collaboratively with a wide range of stakeholders at all levels of an organisation.
- The ability to lead workshops and facilitate training.
- Substantial experience of developing or supporting networks of activist groups.
- Demonstrable understanding of UK churches in their diversity and of the UK campaigning environment.
- Strong mentoring skills
Desirable:
- Experience of delivering campaigns and movement building within a Christian/Church context.
- Experience working with young adults and young people.
- Experience of public speaking.
- Experience of lobbying and/or advocacy.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Music24 is looking for an organised, adaptable Operations Support Officer to help keep our charity running smoothly day to day. You’ll be central to our admin, referral processes, and financial administration—plus light communications and event support.
- Hours: Full-time (35 hours/week)
- Location: Hybrid – minimum 1 day/week in our Luton office
- Reporting to: Operations Manager
- Key areas: admin & operations support, referral system support, bookkeeping/finance admin, stakeholder/event admin
We’d love to hear from you if you have: experience in admin/operations support, basic bookkeeping/finance admin, strong organisation and attention to detail, and confident communication. If you like a varied workload, please apply - we need you!
Role purpose
The Operations Support Officer is a central support role responsible for the smooth day-to-day running of Music24. The role combines administrative coordination, bookkeeping support, and operational assistance, alongside light communications and event support. You will be a key point of contact for enquiries and referral process, maintaining accurate systems and records; you'll assist with bookkeeping activities, processing invoices and payments; and contribute to our internal and external communications through our social media platforms and website. You will also support a handful of events that the charity runs per year - activites include researching and booking venues, commuications and promotion of events, scheduling volunteers.
Key responsibilities
- Provide day-to-day administrative and operational support across the charity.
- Act as a first point of contact for enquiries via phone, email and online channels.
- Support and maintain our referral system and organised digital filing.
- Assist with scheduling, logistics and general operational coordination.
- Process invoices, expenses and financial records accurately; support basic reporting preparation.
- Manage Gift Aid processing via our database; record and track income and expenditure.
- Support counting and banking of cash payments (in line with protocols).
- Assist with preparing and scheduling social media or website updates (as directed).
- Provide administrative support for small events, meetings and community activities, including partner follow-up and record-keeping.
Essential skills & experience
- Experience in an administrative or operations support role.
- Basic bookkeeping or financial administration experience.
- Strong organisational and time management skills, with high attention to detail.
- Confident written and verbal communication skills.
- Ability to manage multiple tasks and priorities.
- Good proficiency with office software and digital systems.
The client requests no contact from agencies or media sales.
This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK.
Specific Tasks:
1. Proactive Family Support
- Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days)
- Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear
- Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care
- Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern
2. Transitions Support
· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including:
· Moving between educational settings such as primary to secondary
· Transitioning from paediatric to adult health services
· Changes in mobility and independence (e.g. transitioning to using powerchairs)
· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK
· Develop resources, guidance, and workshops to support families through transitions
3. Wellbeing Tracking and Outcome Measurement
· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
· Collaborate with families to co-create action plans and track progress
· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
· Organise and deliver regional meetups (minimum one per quarter)
· Facilitate support groups (virtual and in-person) for parents, young people, and extended family
· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
5. Stakeholder Collaboration
· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
· Represent Action Duchenne in Scotland and build relationships with local networks
6. Administration and Reporting
· Maintain accurate records of all interactions and support provided
· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
· Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
· New contact acknowledgement email: within 3 working days
· New contact follow-up call: within 7–10 working days
· Families contacted per week: 12–15 hours of direct contact
· Regional meetups: 1 per quarter
· Support groups delivered: 9–12 per year
· CRM data entry: within 24 hours of interaction
· Family outcomes tracked: via wellbeing questionnaire and action plan
· Transition support delivered: tracked through engagement, resources, and feedback
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find below the job specification, including required skills and qualifications.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.




