Volunteers volunteer volunteer roles in Ilford, greater london
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Advert: Website & Social Media Producer
Coempowered is a small but rapidly developing non-profit working to empower indiviuals and help build community capacity among for young people, women, and marginalised communities in the UK and internationally through workshops, classes, semiar, projects and research. We are now building the foundations of our organisation and are looking for a dedicated, creative volunteer who is genuinely passionate about our educational and social mission and willing to grow with us as we expand our work and prepare for charity status.
About the Opportunity
This role is ideal for someone who wants to contribute meaningfully to a growing organisation by strengthening our digital presence and helping us reach wider audiences. You will work closely with the directors to shape our public voice and ensure that our online communications reflect our values of inclusion, critical thinking, and empowerment.
We are seeking someone who can commit reliably, collaborate with a small remote team, and take responsibility for managing our online platforms with initiative and care.
Key Deliverables
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Manage weekly posts across LinkedIn, X (Twitter), and Instagram.
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Create clear, engaging written content that communicates our work and mission.
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Produce and upload website content, including updates, project summaries, and short articles.
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Maintain a consistent editorial tone and visual identity across platforms.
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Support campaign planning and announcement of new programmes.
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Monitor basic engagement analytics and propose improvements where relevant.
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Work collaboratively with directors and volunteers to plan communications in advance.
What We’re Looking For
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Strong writing and digital communication skills.
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Experience managing or creating content for social media platforms.
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Ability to work independently, meet deadlines, and communicate proactively.
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Interest in education, philosophy, youth empowerment, or social change.
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A genuine desire to help build a young organisation and contribute to its long-term growth.
Time Commitment
Flexible, remote, approximately 2–3 hours per week.
If you are passionate about meaningful education, committed to social impact, and excited to help shape an emerging organisation, we would be delighted to hear from you.
Co-Thinking, Co-creating, Co-flourishing Women, Migrants, Socially and economically marginalised youth www.coempowered.org
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.
The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.
UK Area Lead Volunteer
We are looking for a compassionate, organised, and motivated Volunteer Area Leads to oversee a team of volunteers and the delivery of essential services and activities in their area. You must be committed to anti-racism and social justice, particularly for people seeking safety.
We are looking for Leads in the following areas:
- North London (including Brent, Barnet, Camden and Harrow)
- West London (Ealing/Acton)
- Reading
- Oxford
- Surrey (Redhill/ Reigate)
- Bedfordshire
- Southampton
- Birmingham
- Nottingham
- South Yorkshire
- West Yorkshire
Responsibilities include:
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Organising activities (distributions, drop-ins, conversation clubs)
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Monitoring WhatsApp groups
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Attending and leading meetings
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Sharing updates and resources with volunteers
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Partnering with local organisations and councils
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Attending training
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Ensuring best practice and reflecting Care4Calais objectives
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Monitoring group funds and purchases
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Recording services and support provided
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Ensuring your group reflects Care4Calais’ values and messaging
What you will get
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Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training.
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Support from a wonderful team
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Opportunity to develop skills including casework, team management/leadership, admin, organisational, delegating, networking, funding bids, sourcing donations, and building partnerships in the sector
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Greater understanding of the UK asylum system
There are a range of activities that you can organise, including the following:
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English classes/ conversation clubs
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Drop-ins - help with requests and signpost to support.
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Distributions - provide essential items like clothing, shoes, and toiletries.
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Sports - activities like yoga, football etc., are a great way to improve wellbeing, and for people to connect with others.
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Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.
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Wellbeing activities - sessions like crafts and cooking are popular.
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Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.
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Events - mark specific days or holidays to get people together and celebrate.
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Media/ Press/ Engagements - as a volunteer you may be asked to share a story for our social media or help someone with lived experience to share.
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Remote working - support with tasks such as contacting Migrant Help, helping individuals register with GPS, researching local support, or general admin.
Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Home-Start Croydon is a charity dedicated to helping parents give their children the best possible start in life.
As a volunteer, you will help run a warm and welcoming peer-to-peer stay and play group for families with children aged 0–5. You will engage with parents, share information about local services, and take part in play activities that encourage children to learn and explore.
Your support will help strengthen community bonds, promote inclusion, and reduce isolation—creating a safe, supportive space where families and children can flourish and thrive.
Role title: Stay & Play Group Volunteer
Hours: 3 hours per week, term-time only
Key activities
v Setting up the group room and tidying up afterwards
v Chatting with parents and making them feel welcome
v Making refreshments for adults/healthy snacks for children
v Encouraging children to play and explore
v Participating with the families in the activities organised for the day
v Inspiring parents to build friendships and support networks amongst themselves
v Providing information on childcare options / signposting to local services for families (training provided)
v Being attentive, observant, able to read situations and respond with care
v Building a good knowledge of your own community and links with local families
v Collaborating and coordinating with fellow volunteers to ensure sessions run smoothly
v Recording and documenting basic but essential information needed for funding purposes
v Attending training
v Regularly meeting with the Parent Champion Coordinator and other volunteers to share good practice
Skills and Experience
v Have experience of being a parent or carer
v Have a positive experience of using formal childcare and local family services
v Having an understanding of professional and personal boundaries
v Being warm, jovial and welcoming with the families and colleagues
v Have a non-judgemental attitude, able to communicate and listen with kindness and understanding
v Have the ability to empathise with some of the difficulties parents face
v Be able to work collaboratively in small teams
v Have an awareness of Confidentiality and Safeguarding of children and vulnerable adults (training provided)
v Have knowledge of and commitment to equal opportunities, fairness and diversity
v Be able to keep basic records as requested by Home-Start Croydon
Prospective volunteers will be contacted and invited to attend an induction training course provided by Home-Start Croydon and Coram Family and Childcare. An enhanced DBS check is required and will be carried out as part of the application process by Home-Start.
Home-Start Croydon is committed to safe recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.
This role involves volunteering with families who may be going through difficult times. It is essential that candidates are in a stable and positive place themselves, meet the above criteria, and are prepared to work sensitively and responsibly with families. Home-Start Croydon reserves the right to decline any volunteer application if the individual does not meet the requirements or if it is considered not suitable for the families’ well-being.
Home-Start Croydon is a voluntary organisation committed to helping local families through emotional & practical support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy walking, meeting others and having a good chat? If so, we have the perfect volunteering role for you!
Join our team and inspire others to exercise through a weekly walk. You will create an opportunity for people to support each other, provide that additional boost to exercise and go for a walk even when they may not be feeling the motivation.
What you will be doing
- Coordinate and facilitate weekly walks in local parks to the service alongside other volunteers
- Meet with the walking group weekly
- Hold conversations with people attending the group, checking in on their wellbeing and providing a listening ear/friendly face
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
- Ability to provide a supportive, and inclusive atmosphere that encourages participation
The skills you need
- Inspire and motivate people to attend the walking group
- Ability to identify, manage any possible risks that may arise during the walking group. Training will be provided
- Willing and able to go on a weekly walk lasting approximately 60-90 minutes
- Good communication skills
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing, providing supported living accommodation for young women aged 18-30 in recovery from drugs, alcohol and other addictive behaviors.
An enthusiastic, reliable and compassionate volunteer with good interpersonal skills and a desire to help others. The volunteer must be a fully qualified Dietitian or Nutritional Therapist and have training and/or experience working with individuals with eating disorders.
Activities
- Supporting the nutritional needs of young women with health issues on a limited budget.
- Providing support with meal planning, cooking skills, food safety, and day-to-day problem solving around food and eating.
- Providing wisdom and accurate nutrition education around healthy eating for the individual.
Qualifications/ Experience
- Must be a fully qualified Dietitian or Nutritional Therapist.
- As many of the residents have eating disorders it is essential for the volunteer to have training and/or clinical experience working with individuals with eating disorders.
- Must have professional liability insurance and be a member of a professional body ie. HCPC, BANT
- This role requires us to carry out a check through the Disclosure and Barring Service for the Enhanced DBS
Commitment
This is a flexible opportunity and volunteering times and frequency will vary depending on the volunteer’s availability and the needs of the residents. We recommend weekly one-to-one sessions for a minimum of 3 months.
Support
- Volunteers receive a thorough induction and have access to any relevant in-house and external training
- Reasonable travel and lunch expenses will be reimbursed
- The role is based at the service in East London. The exact address cannot be given until the volunteer starts due to safety and privacy reasons.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a keen eye for detail and the ability to capture nature in an engaging and informative way?
We are seeking volunteer photographers to help us build a high-quality image library and create eye-catching visuals for our social media channels, website, publications, and case studies. Your photographs will play a key role in showcasing our impact and motivating more people to support a greener, healthier London.
You will have the flexibility to capture photos in your local area, focusing on specific themes featured in the supporting document. In addition, we will be hosting a number of hands-on tree planting sessions across London, and we would be delighted to have you join us to photograph, or digitally film these activities.
All images will be attributed appropriately, but we are unable to pay any royalties now or in the future. However, you're welcome to share links displaying your published work in support of our aims.
Our Vision is that by 2030 London has become a well-planned, climate resilient, nature rich city.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy walking, meeting others and having a good chat? If so, we have the perfect volunteering role for you!
Join our team and inspire others to exercise through a weekly walk. You will create an opportunity for people to support each other, provide that additional boost to exercise and go for a walk even when they may not be feeling the motivation.
What you will be doing
- Coordinate and facilitate weekly walks in local parks to the service alongside other volunteers
- Meet with the walking group weekly
- Hold conversations with people attending the group, checking in on their wellbeing and providing a listening ear/friendly face
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
- Ability to provide a supportive, and inclusive atmosphere that encourages participation
The skills you need
- Inspire and motivate people to attend the walking group
- Ability to identify, manage any possible risks that may arise during the walking group. Training will be provided
- Willing and able to go on a weekly walk lasting approximately 60-90 minutes
- Good communication skills
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer your time by supporting to create positive and inspiring environment for people in crisis to live in and take part in activities and receive support.
At Hestia we have a PIPEs programme, which focuses on expanding our ‘Psychological Informed Physical Environments’ approach across our accommodation-based services. This approach centres the needs and choices of the people who use our services, believing that their contribution creates a conducive environment which supports recovery. Ensuring that our indoor and outdoor spaces at Hestia are PIPE through design, supports people to feel physical and emotional safety, to support them to rebuild their life beyond crisis and allows us to consider the needs of different groups people we work with at Hestia.
What you will be doing
- The setting layout is meaningful for different groups and for the desired interaction
- It is a looked after, organised, tidy, a comfortable and positive space for all to use
- There are spaces to speak in confidence with staff, but all other spaces are shared with everyone who visits the space
- An atmosphere is created that is conducive to health and wellbeing
- To inspect the environment and assess whether it meets a set criteria
- To provide written or verbal feedback on review of the visit
- To take part in review and training sessions, to support continuous development of the PIPE programme
- This role is open to volunteers and people who use our services and would like to volunteer their time. We are also looking for volunteers to also support people who would like to get involved in this role but feel less confident finding the Hestia locations. As part of the role, you may be asked to meet another volunteer at a certain location such as a train station and accompany them to the service
The skills you need
- Good communication skills; written and verbal
- An interest in interior design or designing warm, friendly and welcoming spaces
- Calm and patient approach
- Understanding of confidentiality
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Volunteering Opportunities
Kensington
Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!
Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.
Availability: The shop is open Monday - Saturday 10:00-18:00 and Sunday 11:00-17:00
Location: 211 Kensington High Street, London, W8 6BD
Supervised by: Community Shop Manager/Assistant Manager
Why volunteer with Shelter?
Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun.
What can I do?
After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.
- Volunteering in the shop
Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
- You will not undergo a criminal record check for this role
- Volunteering in the community
Our Van Driver’s mates are out and about supporting drivers with delivering and collecting stock throughout the local area. They play a key part in getting donations to and from shops. This role does require the ability to lift heavy items.
- Volunteering in a leadership role
Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.
Skills and Experiences Required:
We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.
Induction, Learning and Development:
To enable you to take part in this opportunity Shelter will:
- Welcome you with a Volunteer Handbook
- Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
- Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy
Benefits of volunteering with Shelter…
- Supporting Shelter in our fight against bad housing and homelessness
- Gain valuable experience in a retail environment
- Getting involved in your local community and being part of a great team
- Build your confidence and develop transferable skills
We aim to respond to all applications within 14 days
If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop, or contact the volunteering team
The client requests no contact from agencies or media sales.
The Role of the Chair: The Chair of Trustees plays a vital role in shaping the strategic direction, governance and impact of Success Club. Working closely with the CEO and the Board, the Chair ensures that the charity operates effectively and remains true to its mission and values. The Chair acts as an ambassador for Success Club, promoting its mission and values to key stakeholders. This is a rewarding opportunity for an inspirational and experienced leader to guide an ambitious charity through its next phase of growth to achieve its ambitions and influence positive change for young people.
About Charity Success Club: Success Club is a dynamic and ambitious charity dedicated to supporting children and young people who are potentially at risk of under-achieving, both academically and socially. We became a charity in November 2018 but have been working in schools since 2014. We believe that, when children and young people succeed in the moment, they create templates that they can use at any time. Our team puts mindfulness at the heart of our intervention, teaching children and young people how to develop a better relationship with themselves. We help students understand the wider implications of negative attitudes, allowing them to find solutions to issues they may face now and in the future. During 2024 we have provided support and activities to 2970 children across 26 schools. Current tracking (for 2025 year to date) show that we are well on the way to surpassing those figures. We are a passionate team of staff and volunteers, supported by a committed Board of Trustees, working together to create lasting change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an organised and proactive leader who enjoys bringing people together to achieve meaningful results? Join us as a Volunteer Project Manager and play a key role in coordinating our remote volunteers across multiple teams.
You’ll be at the centre of ensuring projects run smoothly, collaboration stays strong, and our initiatives continue creating impact in youth empowerment and skills development.
About the Role
As a Volunteer Project Manager, you’ll oversee the full project lifecycle — from planning to successful delivery. You’ll coordinate timelines, deliverables, and communication across various volunteer teams, supporting team leads and maintaining project momentum.
This is a great opportunity to strengthen your leadership, coordination, and communication skills in a mission-driven, international environment.
Key Responsibilities
- Oversee and coordinate progress across multiple volunteer teams and projects.
- Plan and manage project timelines, deliverables, and follow-ups.
- Support team leads in maintaining engagement, motivation, and productivity.
- Track progress, analyse outcomes, and provide regular updates to leadership.
- Identify and address challenges to ensure efficient project execution.
- Foster collaboration and effective communication between volunteers and management.
Skills & Qualifications
- Strong organisational and coordination skills.
- Excellent communication and interpersonal abilities.
- Proven experience managing projects or teams (remote experience is a plus).
- Comfortable using digital tools and project management platforms.
- Proactive, detail-oriented, and able to work independently.
- Genuine interest in youth development and social impact.
What You’ll Gain
- Hands-on experience in leadership and project management.
- The opportunity to collaborate with a global, values-driven community.
- Mentorship and guidance from the management team.
- A meaningful role contributing to youth empowerment and skills development.
- A professional reference and recognition for your contribution.
Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for volunteers to visit pharmacies to ascertain whether they have a consultation room to deliver the Safe Spaces Scheme.
Hestia and UK SAYS NO MORE operate over 4,500 Safe Spaces in pharmacies and banks across the UK, for anyone experiencing domestic abuse. Anyone can be affected by domestic abuse, regardless of gender, age, race or identity. Domestic abuse is not always physical violence, and it can take many forms including emotional, sexual abuse, coercive and controlling behaviour. One in three women and one in seven men are affected by domestic abuse.
What you will be doing
- To visit Pharmacies and Banks/Building societies to check whether they have a consultation room to deliver the Safe Spaces Scheme
- Asking questions following a script
The skills you need
- Good communication skills, verbal and written
- Calm, friendly and patient manner
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.
Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.
About the role
Role Title: Volunteer HR Advisor
Location: Home-based (UK)
Reporting To: Head of Support Services
Time Commitment
The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months.
Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.
Main Role Purpose
The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.
Essential requirements
- Minimum CIPD level 5 Diploma in People Management with one professional reference.
- Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
- Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
- Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
- Excellent active and empathetic listening skills.
- Good written and verbal communication skills, including the ability to convey information clearly and concisely.
- A kind and welcoming telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfortable using online communication tools.
Key Responsibilities
- Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
- Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
- Signpost to further information and other support organisations if necessary.
- Make referrals to our legal partner if required.
- Record all details of the call on our CRM system.
- Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
What you can expect from PTS
- The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
- An onboarding and induction period which can be completed at your own pace.
- Support from the PTS staff team and volunteer network.
- Access to our Volunteer Training Hub.
- Opportunities to help us further develop and shape our Support Services.
What happens when you apply
We are currently accepting applications on a rolling basis so there is no deadline to apply, however we may have to close the application window temporarily if we receive a large number of applications.
Application stages:
1. Apply online using the link on this page.
2. Application review. The PTS staff team will review your application. If suitable, you will be invited to join us for an introduction call. If we can not proceed with your application we will let you know why. Please allow up to four weeks for us to respond to your application.
3. Introduction call. This will be a 15-30 minute call online (via Google Meet) with a Support Services staff member. We’ll ask you a few questions about your application to find out more about you, as well as answering any questions you have. We’ll also get your consent to contact your referee.
4. Online training and reference check. The team will get you set up on our Volunteer Training Hub so that you can complete your online induction training. This can be done at your own pace, and we’ll check in with you after a month if it’s still not completed. We’ll also request a reference from your referee.
5. Group Induction. Once you’ve completed your online training and we’ve received a satisfactory reference, you’ll be invited to join a group induction. Inductions are hosted online at least once a month and give you a chance to meet other volunteers (new and long-standing) and ask questions.
6. Ready to roll! You’ll now be ready to volunteer, so we’ll set you up on our calling system and book in your first shift.
7. One month check in. The team will always be available, but after your first month we’ll check in to make sure everything is going ok and that you’re happy in your new volunteer role.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you creative? Would you like to support others to express their emotions through arts and crafting? You will be supporting people to express their emotions, provide a time for people to relax and feel proud of their final art products!
What you will be doing
- To prepare arts and craft sessions, involving individuals in the planning process where possible
- Inspire and motivate individuals to develop their arts and craft skills, assisting them in the creation of their projects and supporting them to brainstorm and use their own initiative
- Encourage individuals to continue independent activities
The skills you need
- Experience of arts and/or crafts either in a professional, educational, or personal level
- Able to collaborate with individuals to plan an art group session and facilitate confidently
- A calm and patient manner
- Ability to provide a trusting, open, kind-hearted atmosphere that encourages learning and participation
- An effective communicator with a patient and sympathetic nature
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that
have been bereaved.
THIS ROLE COULD BE FOR YOU IF:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
REQUIREMENTS OF A BEFRIENDER INCLUDE:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
BENEFITS OF THE ROLE MAY INCLUDE:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
SUPPORT AND TRAINING PROVIDED:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
LOCATION OF THE ROLE:
- Home-based
WHEN ARE YOU NEEDED:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.

The client requests no contact from agencies or media sales.

