Volunteers volunteer roles in melton mowbray, leicestershire

Join Us as a Trustee and Help Tackle Food Poverty in Hackney

We are a dynamic, mission-driven charity with a turnover of £1.5 million, working at the heart of East London to address food poverty and support our richly diverse community. Our work is impactful, community-led, and more vital than ever.

We are now seeking two new Trustees to join our dedicated Board.

What We’re Looking For

We are looking for individuals who are:

• Passionate about social justice and food insecurity and committed to making a meaningful difference in East London.
• Able to dedicate time for 5 Board meetings per year (including one all-day away day), as well as 4–5 committee meetings annually.
• Willing to engage actively between meetings, contributing to decision-making, strategic guidance, and supporting our staff and volunteers.

We are particularly keen to appoint trustees with expertise in:

• Legal affairs, to help us navigate governance, compliance, and contractual matters.
• Human Resources / Equality, Diversity and Inclusion (EDI), to support us in ensuring our organisation reflects and serves our community with integrity and care.

However, we welcome applicants with other relevant skills or lived experience that could enrich our work.

Why Join Us?

As a trustee, you’ll be part of a committed, forward-thinking team, helping to shape the strategic direction of a charity that has a direct, positive impact on people’s lives. This is an opportunity to apply your knowledge, grow your experience, and support a cause that matters.

If you share our values and are ready to make a difference, we’d love to hear from you.
Closing date 11th August. 

We are looking for dynamic, creative, and innovative Visitor Experience hosts to join our team, covering a range of diverse tasks across the destination including;

Support in the development and delivery of events and activities. Engaging and inspiring our thousands of visitors with a warm friendly welcome, signposting to facilities and activity across the site Share and engage a wide range of visitors with Foxton stories, developing and leading our daily tours and trails Working in our Welcome Station taking bookings and payment for a range of activities or support in our small shop, handling cash, working on a till and managing stock, keeping the area presented to the highest standard Supporting our pre-loved bookshop including sorting and organising books for display, keeping storage areas and shelving areas tidy and well presented, proactively getting new books in and looking at ways to grow charitable donations Getting hands on with site presentation, ensuring notices and visitor information is up to date and in good condition

Are you a tech professional passionate about giving back?
Career Compass is looking for a volunteer from the Technology sector to help inspire sixth form students (ages 16–18) by delivering a dynamic session about the world of tech.

We're a UK social mobility charity supporting state-educated students by connecting them with professionals and opening up access to careers they may not otherwise encounter.

What we’re looking for:
A tech professional who can:

• Talk about what it's like to work in the tech industry

• Share insights on the variety of roles available (e.g. software, data, cybersecurity, product)

• Discuss key skills, emerging trends, and real-world challenges in the sector

• Offer honest, relatable advice to students who may be new to the field

Your commitment:

• �� 5 hours upfront to co-design the session with our team

• �� 1.5 hours, twice a year to deliver the session online and answer questions

What you’ll gain:

• The chance to inspire and empower students from underrepresented backgrounds

• A rewarding pro bono opportunity that fits flexibly around your work

• A way to use your industry knowledge to promote diversity in tech

Wekume

Wekume is a comprehensive mobile app designed to provide university students in Uganda with seamless access to reproductive health services, including counseling, testing, products, and health education, while also offering personal development resources like business incubation and career-building opportunities.

Challenges we address

• Limited Access to Reproductive Health Services: Many university students in Uganda face barriers such as stigma, limited health resources, and lack of awareness, which prevent them from accessing essential services like family planning, STI testing, and HIV prevention.

• Stigma and Misinformation about Sexual Health: In my Ugandan community, discussions about sexual and reproductive health are often taboo, leading to misinformation and fear.

• Youth Unemployment and Lack of Opportunities: Beyond facing rigid access to reproductive health, there's a lot of unemployment among student

• Inclusivity for Vulnerable and Minority Groups: These marginalised groups include refugees and students with disabilities.

How we address them

• Convenient Access to Reproductive Health Services: Wekume provides a centralized mobile platform that enables students to easily obtain sexual and reproductive health information without the need to visit healthcare facilities in person. This includes:
  SafeChat: Anonymous virtual counseling services aimed at reducing stigma and promoting open discussions about reproductive health issues.
  QuickTest: A feature that allows students to schedule HIV testing and receive their results quickly.
  ARV Corner: Offers information and support regarding anti-retroviral treatment for students living with HIV.
  Circumcision: This initiative seeks to promote better health outcomes among students in the battle against HIV and enhance efforts against cervical cancer.

• Support for Business Development and Entrepreneurship:
  Wekume aims to establish an incubator model that leverages reproductive health to provide resources for students to develop business ideas, pilot projects, and create sustainable enterprises. This includes mentorship, workshops, and fundraising tools that empower students to turn their concepts into reality.

• Exchange Programs and Internship Opportunities:
  Wekume intends to facilitate exchange programs throughout Uganda to expose students to diverse regions and cultures, encouraging mindset changes and personal development. The platform will also connect students with internship and volunteer opportunities both locally and around the world.

Events Manager

Volunteer Role Description (remote, unpaid)

The Events Manager will play a central role in designing, organizing, and delivering impactful in-person and virtual events that align with WEKUME’s mission. These events include university engagements, outreach activities, networking forums, and capacity-building sessions. The Events Manager will coordinate logistics, lead cross-functional collaboration, and ensure smooth execution of all event activities.

Key Responsibilities

• Coordinate between the Events Team and other stakeholders within Wekume to ensure the success of Wekume events.
• Schedule and lead Event planning meetings before every event to ensure clear purpose, messaging, and goals are established.
• Schedule and lead Event debriefs, to evaluate the results of each event against the stated plans determined during the planning meeting.
• Document and evaluate each event, collecting feedback and reporting key outcomes to inform future planning.
• Supervise on-site event staff and volunteers, ensuring seamless delivery and attendee experience.
• Lead the Events team, exemplifying Wekume values, to ensure fulfillment of the following responsibilities of the Events Team: Plan and execute Wekume events, including campus activations, partner forums, outreach programs, and stakeholder dialogues.
• Ensure coordination with universities, student groups, and partner organizations to coordinate joint events and initiatives.
• Handle end-to-end logistics such as venue booking, catering, transport, equipment setup, and volunteer coordination.
• Develop event budgets, monitor expenses, and ensure cost-effective delivery within budgetary limits.
• Collaborate with the fundraising and communications teams to align events with strategic goals and donor expectations.
• Ensure compliance with all relevant safety, accessibility, and ethical standards during events.

Qualifications Bachelor's degree in Event Management, Communications, Public Relations, Community Development, or a related field. Minimum 2 years’ experience organizing events, preferably in a non-profit, university, or youth-focused context. Strong organizational and multitasking abilities with excellent attention to detail. Strong interpersonal and communication skills; confident working with diverse stakeholders including students, faculty, civil society, and government officials. Proficiency in Microsoft Office/Google Workspace; familiarity with event management tools and social media promotion. Willingness to travel and work evenings/weekends as needed.

Desired Attributes Passionate about youth empowerment, civic engagement, and social innovation. A creative thinker who thrives in dynamic, fast-paced environments. Culturally sensitive and community-driven. Collaborative team player with a proactive attitude.

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

6+ months

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

We are seeking a skilled and passionate Volunteer Trust & Grant Bid Writer to help secure funding that will enable us to continue and grow our life-transforming work in Christian mental health. Working with the Director of Development, the role will involve identifying funding opportunities, preparing compelling grant applications, and helping us build strong relationships with trusts and foundations aligned with our mission.

Mercy UK is a Christian mental health and wellbeing charity, committed to equipping people to live free and stay free through a range of trauma-informed, faith-based support services. From our flagship Freedom Journey programme to practical resources like Keys to Freedom, we support individuals navigating emotional and spiritual challenges and empower churches and Christian organisations to provide meaningful, transformational support.

Key Responsibilities

● Research suitable grant-making trusts and foundations, with a particular focus on those funding mental health, faith-based initiatives, and/or community wellbeing.

● Work closely with the Director of Development to maintain a pipeline of prospective funders.

● Draft high-quality, tailored funding applications that reflect the heart, outcomes, and impact of Mercy UK’s work.

● Collate and interpret project data, outcomes, and financial information to support applications.

● Support the development of template responses and maintain accurate records of submissions and outcomes.

● Assist in preparing follow-up reports or updates required by funders.

What We’re Looking For

● Strong written communication skills with the ability to craft persuasive and inspiring content.

● Attention to detail and the ability to work independently.

● Experience of fundraising through trusts and foundations, or equivalent transferable experience in writing bids or proposals.

● An ability to articulate and represent Christian values and ethos respectfully and effectively in written applications.

● Passion for mental health and wellbeing, and alignment with Mercy UK’s mission and values. 

What You’ll Gain

● The opportunity to make a meaningful contribution to a growing, impactful charity.

● Experience in trust and grant fundraising, with support and guidance from our development team.

● A chance to use your skills to directly support the emotional, spiritual, and mental wellbeing of individuals across the UK and beyond.

● References and testimonials for future opportunities.

● Access to Mercy UK’s Employee Assistance Programme with Health Assured

JOB BRIEF

We are seeking a strategic and persuasive Campaigner to join our advocacy team at The IWI: International Women’s Initiative. In this critical position, you will leverage your extensive political acumen and strategic insight to influence legislation and policy on behalf of The IWI. The Campaigner will play a critical part in shaping public policy and advocacy initiatives that align with our mission and objectives. They will serve as a key liaison between our organisation and governmental entities, ensuring that our interests are effectively represented and advanced. Ideal candidates for this role possess a keen understanding of advocacy, the legislative process, excellent communication skills, and an unwavering commitment to the human rights of women. We encourage applicants who may not meet every requirement to apply. Your unique experiences and perspectives could be a valuable addition to our team.

RESPONSIBILITIES

o Establish and maintain relationships with elected officials, policymakers, community leaders, coalitions, advocacy groups  and other stakeholders to promote The IWI's objectives;

o Monitor and report on legislative developments and emerging issues that may impact The IWI;

o Collaborate with internal teams to align lobbying efforts with broader organisational goals and messaging;

o Draft and advocate policy proposals, position papers, policy briefs, reports, and testimony to articulate our stance on key issues, while representing The IWI in public forums;

o Prepare reports and recommendations for senior staff;

o Draft and disseminate press releases, position papers, and other communication materials to promote The IWI advocacy initiatives;

o Utilise social media platforms to enhance public engagement and support for The IWI lobbying efforts.

QUALIFICATIONS

Required:

o 5+ years of experience in change behaviour, lobbying, public policy and government relations, with a proven track record of successful advocacy and campaigns efforts.

o Deep understanding of the legislative process and the political landscape (in the USA, Europe specifically), particularly as it relates to CEDAW;

o Strong communication and negotiation skills, with the ability to articulate complex policy issues clearly and persuasively;

o Experience in developing and maintaining strategic relationships with key stakeholders, including lawmakers, industry groups, and grassroots organisations;

o Strong network of contacts within the legislative and regulatory community; media and related NGOs.

o Able to work independently with minimal supervision;

o Ability to manage people and multiple projects simultaneously.

Preferred:

o Advanced degree in public policy, political science, law, or a related field;

o Experience in women’s human rights relevant to The IWI's mission;

o Proven ability to navigate complex political environments and build consensus among diverse groups;

o Membership in relevant professional organisations or certifications in lobbying or advocacy is a plus.

TECHNICAL SKILLS AND RELEVANT TECHNOLOGIES

o Proficiency in using advocacy management software and tools for tracking legislation and stakeholder engagement;

o Strong analytical skills to assess the impact of proposed legislation on organisational objectives;

o Familiarity with social media and digital advocacy platforms to enhance outreach efforts.

SOFT SKILLS AND CULTURAL FIT

o Advanced interpersonal skills with a collaborative mindset, capable of working effectively with diverse teams;

o Strong strategic thinking and problem-solving abilities, with a proactive approach to identifying opportunities for advocacy;

o Integrity and professionalism, demonstrating a commitment to ethical lobbying practices;

o       A passion for public service and a deep understanding of the issues affecting women’s human rights globally.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

Summary

Do you have trusts and grants fundraising experience and looking for a meaningful way to give back? Help support our charity with your skills, so that we can support the mental health of more women at the most challenging times of their lives.

Description

We are seeking a trusts and grants fundraising volunteer to support our charity’s growth. This role offers an excellent opportunity to shape our charity’s future while contributing to a meaningful cause.

We’re a small charity that supports women at the most vulnerable times of their lives: becoming a teenager, a parent and during midlife, when suicide rates are at their highest. We do this through counselling, coaching, therapeutic groups, wellbeing days and nutritionist support.

What impact will they have?

Help build our fundraising and your support will help us reach more women seeking mental health support.

About the volunteer

Description

We are looking for a volunteer who can support us in creating:

· Research and identify new trust and foundation prospects.

· Draft and submit high-quality funding applications and reports.

· Maintain a calendar of deadlines and stewardship activities.

· Support with creating tailored bids backed by insight and storytelling

Skills

Experience supporting or managing trust and foundation fundraising, including researching prospects and preparing funding applications or reports.

Strong writing skills and experience tailoring bids for different funders.

Understanding of the grant funding landscape in the UK, including key funder expectations and reporting requirements.

Understanding of budgeting and financial planning in the context of grant applications.

Strong team player who is self-motivated, enthusiastic and passionate about working for Release Therapy for Women.

Help Shape the Future of Wellbeing Through Acts of Kindness: Research Volunteer Opportunity

Do Me A Favour Buddy is seeking volunteers for an exciting research study exploring how personalised acts of kindness impact wellbeing, happiness, and sense of purpose.

About the Study

We're conducting an 8-week research project to understand how targeted acts of kindness affect both givers and receivers. Our research aims to gather evidence on how personalised kindness activities might improve mental wellbeing, reduce feelings of loneliness, and enhance life satisfaction.

What's Involved

• Complete an initial onboarding survey about your personality traits, preferences, and wellbeing
• Participate in our 8-week programme
• Receive personalised suggestions for simple acts of kindness
• Track your experiences and feelings
• Complete brief weekly check-ins
• Share your feedback through a final survey
• Participate in follow-up assessments at 3, 6, and 12 months to help us understand long-term effects

Time Commitment

• 8 weeks for the main study period
• Approximately 10-15 minutes per day during active participation
• Weekly check-ins (about 5-10 minutes each)
• Brief follow-up surveys at 3, 6, and 12 months post-study (about 15 minutes each)

Who Can Apply

We're looking for participants who are:

• Age 18 or older
• Willing to commit to the full 8-week programme
• Able to participate in follow-up assessments over the course of a year
• Interested in exploring how kindness might impact wellbeing
• Comfortable using a mobile app for daily interactions
• Open to providing honest feedback about their experiences

Benefits of Participating

• Be part of groundbreaking research on wellbeing
• Gain personal insights about your happiness and mental wellbeing patterns
• Potentially experience positive changes in your own life satisfaction
• Help develop an evidence-based approach that could benefit thousands
• Receive a comprehensive report of the study findings

About Do Me A Favour Buddy

Founded after a transformative experience with the power of targeted kindness, we're developing data-driven approaches to improve wellbeing through simple, personalised acts. Our work has already engaged 15,000 followers and validation from King's College London.

Update June:

We owe you a sincere apology for the delay in getting back to those that had applied previously. We've encountered some unexpected technical challenges with our development team that have set us back further than anticipated. We know how frustrating it must be to have applied and then heard nothing - that's not the experience we want for someone as enthusiastic as you clearly are about contributing to this work.
The good news is that we absolutely still need volunteers like you, and we're working hard to resolve these issues and expect to be back on track soon. 

Yoga Stops Traffick is an international campaign to raise awareness of and funds for survivors of human trafficking in India. Every year thousands of yoga practitioners from all corners of the globe roll out their mats to stand in solidarity with young survivors. The funds raised from Yoga Stops Traffick help rescue and rehabilitate survivors of human trafficking, sexual and domestic violence, modern-day slavery, and child marriage.

We are seeking 2 enthusiastic volunteers to support Yoga Stops Traffick 2026. You will join a small but ambitious team with tons of passion, and you will have a real chance to see the impact of your work!

About this volunteer role

This is an administration support role so we will be asking you to carry out administrative tasks such as:

• Copying and pasting templated emails, personalising them and then sending them to yoga studios and teachers. 
• Compiling lists of yoga studios and teachers to contact.
• Updating trackers based on email responses.
• Responding to customer enquiries.

If the volunteer feels confident to, they might also be asked to do some social media, newsletter and website administrative work. And if they have ideas for how to improve the campaign further - they will be welcomed with enthusiasm!

What we offer in return:

• A supportive team to work alongside

• Training and induction from Adventure Ashram

• The opportunity to gain campaign experience at a small charity

• The knowledge you have made a positive difference to people’s lives

Requirements of role:

• Ideally a commitment of approx. 2-6 hours per week

• Equipment you need: Laptop/PC, Internet Access

About Yoga Stops Traffick

Yoga Stops Traffick (YST) is a global yoga campaign to raise awareness and funds to combat human trafficking. YST supports the work of Odanadi Seva Trust, an organisation in India dedicated to rescuing, rehabilitating, and empowering survivors of human trafficking.

Role Overview

We're looking for a Volunteer Web Designer experienced in WordPress to help enhance our online presence.

Responsibilities

• Website Updates: Maintain and update the Yoga Stops Traffick website (built on WordPress) to ensure content is current, visually appealing, and user-friendly.
• Design Enhancements: Propose and implement design improvements to align with our branding and campaign goals.
• Troubleshooting: Address any technical issues on the website, ensuring smooth functionality and navigation.
• Content Integration: Assist with uploading blogs, event details, images, and multimedia content.
• SEO Optimization: Ensure the website is optimized for search engines to increase visibility.

Skills & Experience Required

• Proven experience designing and managing WordPress websites.
• Strong understanding of web design principles, UX/UI, and responsive design.
• Familiarity with basic SEO practices and tools.
• Ability to troubleshoot and resolve technical website issues.
• Self-motivated, reliable, and able to work independently.

What We Offer

• A chance to use your skills to make a tangible impact in the fight against human trafficking.
• Collaboration with a global network of passionate volunteers and changemakers.
• Flexibility in working hours and location (remote role).
• The opportunity to enhance your portfolio while supporting a meaningful cause.

If you’re interested in joining our team as a Volunteer Web Designer, please send a message via Reach which includes

1. A brief introduction about yourself and why you’d like to volunteer with YST.
2. A link to your portfolio / examples of WordPress projects you’ve worked on.
3. Your availability 

We are seeking a corporate fundraising volunteer to support our charity’s growth. This role offers an excellent opportunity to shape our charity’s future while contributing to a meaningful cause.

We’re a small charity that supports women at the most vulnerable times of their lives: becoming a teenager, a parent and during midlife, when suicide rates are at their highest. We do this through counselling, coaching, therapeutic groups, wellbeing days and nutritionist support.

What impact will you have?

Help us shape our new corporate offer and your support will help us reach more women seeking mental health support.

Description

We are looking for a volunteer who can support us in creating:

· Help us to develop a corporate fundraising offer

· Identify potential corporate partner prospects

· Support with creating tailored proposals and presentations backed by insight and storytelling

· Seek local networking opportunities

· Help in planning and delivering key corporate events

· Contribute to cultivation plans for senior leaders within corporate partners

Skills

· At least three years’ experience working for a charity in partnerships

· Experience managing corporate partnerships, supporting or managing charity of the year, or strategic giving partnerships

· Excellent relationship-building skills

· Creative thinker with the ability to identify different opportunities within a project or partnership

· Experience of problem-solving and implementing solutions

· Good writing skills and communication skills with an eye for detail

· Strong prospect research, networking, and pipeline management skills

· Strong team player who is self-motivated, enthusiastic and passionate about working for Release Therapy for Women

Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our weekly FAB Phone Cafe. In this role you'll be helping to create a friendly, welcoming space and community connections with a group of older people facing isolation.

At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs.  In addition, we want to prevent people from needing our help wherever possible.  We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.

We are currently looking for volunteers for our Phone Cafes on

Tuesdays 11:00-12:00 and 2:00-3:00pm

This role involves

• Welcoming older people who are new to the telephone group.
• Facilitating conversation in the group
• Keeping attendance sheets for group participants.
• Providing information about events and activities happening in the local area with the support of the FAB team

The qualities and skills required for this role are

• A friendly disposition, with the ability to create a welcoming atmosphere and include people so as to encourage an enjoyable experience.
• Ability to be assertive and intervene if necessary, for instance manage group members who may dominate the conversation
• Reliability and punctuality – calls need to run on time.
• Access to a reliable internet connection and a computer or tablet.
• Confidence in using new software so that calls run on time and everyone connects with the group (training provided; the platform we use is quite straightforward and easy to learn).
• Good verbal communication skills to make everyone feel as comfortable as possible and encourage shyer callers.
• An understanding of the needs of older people.
• Ability to respond to any Safeguarding concerns and keep the environment safe.
• Willingness to follow Age UK Bristol’s policies, such as Confidentiality, Safeguarding, Health & Safety and Equal Opportunities, and to complete any training and admin needed to perform the role.