Recruiting a Support Worker to join our Homelessness and Complex Needs Service in Southwark!

£22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

David Barker House is located on Blackfriars Road in the borough of Southwark is a 45 bed homeless complex needs hostel for single males only. Manor Place Hostel is located in Kennington area in the borough of Southwark which is a 34 bed homeless complex needs hostel for single females only. All our residents have shared facilities and are aged between 18 and 60 years old. We support them with a range of support needs from domestic violence, substance misuse, mental health and offending. We aim to enable vulnerable people to address their identified support needs as well as manage risks in order to allow customers to move on towards greater independence.

The service provides waking night cover as well as a team of staff Support Workers with a case load of around 8-12 customers depending of the needs of the service.

To enable and support vulnerable individuals with complex needs to address this while maintaining their tenancy with the long term goal of living in an independent setting by providing flexible and individually tailored support package. Working with excluded and hard to reach customers can be challenging however, with intensive support this challenge can be broken. You will need to be able to engage our customers in a non-judgmental way. You will also be responsible for dealing with emergencies that may arise during your shift whilst remaining calm and using initiative then writing up incident reports amongst other administrative tasks.

As a Support Worker, you will be working as part of a team as well as with external agencies such as London Probation Service, local substance misuse services, Mental health teams, and police amongst others. Sometimes customers may not be linked in with agencies when they enter the service, as a support worker it is part of your role to ensure they are receiving the correct support from agencies required. Ideally, you will have experience of working with vulnerable people or an understanding of the needs of homelessness. You will be required to support customers with managing their arrears; ensuring housing benefit is applied for as well as monitoring payments and acting appropriately if payments are suspended in order to ensure customer does not fall into any arrears.

You will be responsible for supporting the working shift pattern of the service which is a five week rolling rota which consists of working some weekends as well as long days.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager

- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

- Develop and maintain links with all key agencies and service providers in the local community

- Empower customers to ensure they receive the service and benefits they are entitled to

- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

- Adhere to Look Ahead's Policies and Procedures

- Engage in learning and development activity to increase knowledge and skills

- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

For more information or to apply please visit our webiste.

Recruiting for a part time Waking Night Support Worker to join our Young Peoples Service in Hounslow!

GBP 16,770 per annum, 30 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Job Overview:

We are recruiting for Waking Night Support Worker to join our dynamic service and team. In the role of Waking Night Support Worker; individuals will ensure continues support is provided to young people at the standards of day staff with particular focus on safety of vulnerable young people.

Waking Night Support Worker will work in line with person centred risk assessments; support plans and liaises with Support Workers to provide comprehensive handover and partnership working. They will be observant of changes in behaviour and presentations ensuring appropriate actions are taken to document and report changes in support needs of young people.

Waking Night Support Worker will be able to carry out all necessary health and safety actions including light cleaning tasks and work with in policies and procedures. Furthermore they will actively seek out ways to work with the team and stakeholders to improve the experience of young people in the service.

Successful candidates will:
- Have a belief in young people, their potential to grow, succeed and thrive independently given the right support
- Be motivated to achieve excellence and have passion for supporting young people to reach their potential, with a 'can do' attitude, and a willingness to get stuck in
- Commit to providing opportunities for young people to achieve their goals
- Be resilient and able to do deal with challenging and diverse behaviours positively
- Have a strong Customer focus and commitment to putting Young People's interests and voices at the heart of all aspects of their support
- Have an outcomes focus and approach to working with young people
- Have strong self-awareness and commitment to acting as a positive role model
- Have commitment to non-discriminatory practice and to promoting equality and diversity
- Have commitment to acting as a corporate parent in all aspects of practice where applicable
- Have a commitment to effective joint working with partners to meet Young People's needs
- Have a strong sense of personal accountability.

The role requires individuals to work on a rota pattern including weekend working.

Key Responsibilities:

- Ensure the welfare of customers providing emotional and practical support to customers who are in distress, in crisis or require medical assistance such as emergency first aid or the intervention of medical professionals
- Remain calm and professional when dealing with emergencies and incidents following the reporting procedures and completing the required paperwork
- Ability to work empathically and compassionately with customers who present with complex needs such as mental health, substance misuse, safeguarding and physical health support needs
- Ensure the safety and welfare of customers by implementing and monitoring the visitors' procedure, preventing unauthorised access to the service
- Conduct health and safety checks and patrols around the building and exterior reporting repairs and any Health and Safety issues
- To undertake patrols and security checks of the building and exterior, monitoring CCTV, addressing any antisocial behaviour and completing the relevant reports
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Provide concise and clear handovers to the team highlighting any incidents or issues during the night and any follow up actions to be completed
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Recruiting Waking Night Support Workers to join our Learning Disabilities service in Bexley!

Wadeville Close is a registered & supported living accommodation service located in Bexley. It comprises of 6 flats containing 27 rooms with a staff office on site. The service will accommodate and support people who require nursing or personal care, experience moderate to high learning disabilities, mental illness, many of whom will also have a range of additional needs. Wadeville Close provides care and support for 24-7, including Bank Holidays. The service will be covered at night by designated Waking Night Support Workers and will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays. The service will have a focus on person centred approach enabling and utilising residents' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.

We are currently recruiting the following roles:

Full Time Waking Night Support Worker - £22,360 per annum, 40 hours per week, permanent position

Part Time Waking Night Support Worker - £16,770 per annum, 30 hours per week, permanent position

We offer 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Please clearly state in your supporting statement which role/roles you are interested in.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the Support Workers/ management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Undertake personal care duties
- IT skills essential

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem

For more information or to apply please visit our website.

You've got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Waking Night Recovery Worker.
 
Right now, our Northampton Step Down service is looking for someone like you to join the team. This is a new, bespoke 24-hour service for two men with Mental Health needs and Learning Difficulties who are on the Autistic spectrum.  As the Waking Night Recovery Worker, you will be on hand to work with individuals to support the development and delivery of their ‘client led’ recovery and safety plans, helping the people you are supporting to regain sustainable control over their challenges and maximise their independence.  And, when it comes to liaising with statutory and voluntary agencies to give people access to a full range of services, again, we’ll rely on your expertise.
 
The chances are, you already work in the mental health field. What is for certain is that you have experience of working with people with Mental Health needs and learning difficulties or ASD. You are caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health.
 
The postholder will be working from Monday to Sunday on a four nights on, four nights off basis. 
 
These posts are offered on a 12 month fixed term contract in the first instance. Actual working arrangements to be agreed.
 
The hourly rate for this post is £8.89 per hour.
 
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background. 
 
It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
 
The closing date for this post is 2nd October 2020.
 
So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.
 
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Recruiting for three Support Workers to join our Learning Disabilities service in Bexley!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week.

Wadeville Close is a registered & supported living accommodation service located in London Borough of Bexley. It comprises of 6 flats containing 27 rooms with a staff office on site. The service will accommodate and support people who require nursing or personal care, experience moderate to high learning disabilities, mental illness, many of whom will also have a range of additional needs. Wadeville Close provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service will be covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.

The service will have a focus on person centred approach enabling and utilising residents' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.

Job Overview:
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the Support Workers/ management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Undertake personal care duties
- IT skills essential

Person Specification:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Relevant specialism experience

For the full job description, please visit the Look Ahead website.

Support Worker

Are you seeking a varied, new and exciting role within the care industry? Our client promise to listen and provide an abundance of opportunities to enable you to develop as a Support Worker. Bring your personal values and apply today!

Southwell Road East is a Residential Care Home for adults living with learning disabilities and mental health disorders. Their service and colleagues are committed to making a difference in the lives of transitioning adults through their drive for excellence and positive outcomes. As a team, they are reliable, resilient and empathetic in their service delivery and approach when providing person-centred support. They have a couple of exciting opportunities for personable Support Workers to join us at their Rainworth project in Nottinghamshire!

They have free car parking on site if you have your own form of transport or the project is easily accessible by public transport (Buses 141 and 28 run every 10 minutes).

Support Worker Responsibilities:

Your duties and responsibilities will change day-to-day depending on the needs of the service users because the support we provide is person-centred. To give you a flavour of the role, these may include but are not limited to:

- Providing personal care
- Helping with domestic duties (e.g. cooking, meal preparation and cleaning)
- Being a great listener and providing emotional support
- Administering medications
- Helping the service users to access work, education or training.
- Helping the service users access the wider community

Support Worker Requirements:

They believe everyone deserves to be valued and treated with dignity and respect. You will support their service users to live as independently as possible. This role is challenging and therefore requires patience, understanding and the ability to be able to nurture challenging behaviour. For example, you may need to use physical restraint with a service user – but don’t worry, full training will be provided!

You will be reliable, adaptable, a team player, willing to learn and have excellent people skills. They aim to make a positive impact every day! Previous experience of working with adults with social, emotional and mental health disorders is beneficial. However, full training and development will be given to individuals willing to gain experience in this field. If this sounds like you – you’ll be a great addition to their friendly team!

It is essential that you are flexible and are able to work varied shifts on a rota basis which includes early and late shifts, weekends, bank holidays, night working and sleep-ins. You will receive a bonus for waking night shifts and double time is paid for Christmas and New Year shifts. Additionally, an allowance is paid for sleep-ins because we appreciate the time you put in!

About Our Client:

They are one of the largest locally-based housing groups in the East Midlands. They manage over 9,500 homes and house more than 20,000 tenants across the East Midlands in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland.

They employ over 1,100 members of staff, and have a commitment to training and apprenticeships. They offer fantastic staff benefits.

Their annual turnover is over £80 million, and our properties are worth over £500 million. In 2013, they celebrated our 40th anniversary. At 45 years old, they are still going strong!

As an Equal Opportunities and Disability Confident Employer, they welcomee applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of our LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.

Location: Rainworth, Notts

Salary: £17,152 - £19,374 per annum (£8.91 to £10.07 per hour) plus enhancements

Hours: 37 per week, full time

Closing Date: Wednesday 30 September 2020

Interviews are being arranged on an ongoing basis

Whilst experience is not essential as full training will be provided we very much welcome previous experience working as: Support Worker, Home Carer, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Mental Health Care Worker, Voluntary Worker.

Ref: 94186

We are looking for warm, resourceful, energetic and diverse team of Recovery Support Workers to join our new service Forest Road Loughborough.

We currently are looking for support workers to work full Time, part Time and waking nights.

Forest Road is a step-through accommodation based service offering holistic support of up to seven Service Users. Your role will be to support individual service users, taking a person-centred approach to their care and support.

The position involves undertaking the responsibility of being a Key Worker/Co-worker. This will enable you to plan alongside members of the person’s circle of support, and to enable individuals to be happy, healthy and to be successful in achieving their wishes and aspirations. Our person-centred plans, meetings and processes are co-produced with the people we support and their families, to promote a unified approach. Together, you will set meaningful and aspirational goals which you will support our service users to move towards.

Ideal candidates will have previous experience of working with people that are experiencing mental health problems, either in a community, residential or inpatient setting. Ideally, you will have experience of working in a recovery-focused way. You will be motivated with good communication skills and a commitment to achieving positive outcomes using a person-centred recovery approach.

Creative Support provide relevant training including accredited health and social care diplomas through our own training academy. In addition to opportunities for personal and career development, we offer a range of employee benefits and a supportive, hands-on management culture.

We welcome applications from all potential candidates who are committed to making a positive difference, including experienced support workers, graduates and people looking for a stimulating career path into social care.

Support Worker

Saxon Court has just recently opened in the heart of Northampton - They still have a few Support Worker vacancies left to fill. If you want to work for a caring, values-led employer, submit your application today!

Saxon Court is home to 17 residents with complex learning disabilities and/or have a condition on the autistic spectrum with behaviours that concern and associated mental health conditions. Based just outside Northampton Town Centre, near Victoria Park, this will be an exciting opportunity for you to be part of the set up team for this newly opened service.

Support Worker Responsibilities:

As these residents will be coming from either an institutionalized environment or living away from home for the first time, you will go on this exciting journey with them and play a big part in helping them integrate and live independently in the community. To do this, you will work with them to find out their interests and hobbies and plan activities accordingly, provide emotional wellbeing support and advice, encourage them to access befriending and advocacy services.

No two days will be the same as you may have already gathered. Support could be anything from making friends, personal care, painting, bowling, reading, going to the gym, park, cinema; cooking cleaning, cooking tasty balanced meals or even watching football… you name it.

But, ultimately it must be what they want to do!

Although the role will be challenging it will also be highly rewarding and you would be making a difference in someone’s life and putting a smile on their face.

Support Worker Requirements:

Don’t sweat the small stuff:

You don’t need to have experience in care as they will provide you with the required training to help you fully meet the needs of the residents. All you need is common sense, a ‘can do’ attitude, be willing to learn and share their values as an organisation.

You don’t need to be a car driver as the project is only about a 5 minute serene walk from Northampton Train Station and the Bus Station.

Flexibility is key though for this role as the shift times will be reliant on what activity the residents have got on and when they want to do it. All shifts will be on rota basis and will be spread across weekdays, weekends and bank holidays. This includes nights and sleep- ins; a bonus is paid for waking nights and double time paid for Christmas and New Year shifts. In addition, an allowance of £36.78 also paid for sleep-ins.

About Our Client:

They are one of the largest locally-based housing groups in the East Midlands. They manage over 9,500 homes and house more than 20,000 tenants across the East Midlands in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland.

They employ over 1,100 members of staff, and have a commitment to training and apprenticeships. They offer fantastic staff benefits.

Their annual turnover is over £80 million, and our properties are worth over £500 million. In 2013, they celebrated our 40th anniversary. At 45 years old, they are still going strong!

As an Equal Opportunities and Disability Confident Employer, they welcomee applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of our LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.

Location: Northampton

Salary: £17,152 - £19,374 per annum (£8.91 to £10.07 per hour) plus enhancements

Benefits: c36.5 days leave a year with additional 2 days after 5 years’ service, Healthcare Cash Back Plan worth up to £875 per year on your routine healthcare costs e.g. Dentist, opticians. Company Pension Scheme options with contributions matched by NCHA and includes life assurance cover. Online shopping discounts – Employee benefits scheme where you can get discounted bus passes and gym membership, discounts and cashback at major retailers

Hours: 37 per week, full time, part time and bank hours available

Closing Date: Wednesday 30 September 2020

Telephone interviews are being arranged on an ongoing basis

Whilst experience is not essential as full training will be provided we very much welcome previous experience working as: Support Worker, Home Carer, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Mental Health Care Worker, Voluntary Worker.

Ref: 94185

Children Support Worker role based in East London paying up to £11 per hour

Your new company
Children's Support Worker jobs in East London - Full or Part time - Flexible hours that suit you. Hays Social Care specialise in working with experienced Support Workers offering flexible hours either on a full or part time basis. We work with a varied client group around East London, including mental health, learning disabilities and physical disabilities paying up to £11 an hour.
We are currently looking for experienced Support workers to work within children's residential homes.

Your new role
Delivering daily care to children and young people with complex needs, including assisting in the development of their social and emotional growth and practical support duties as required, to include meal preparation and supervision, laundry, clothes, cleaning, supervision of social activities and assistance with washing and bathing where additional needs may require this.

The work hours / weekly rota will include a variety of shifts including day, afternoon, waking nights and sleep ins

What you'll need to succeed

• Enhanced DBS
• Experience working with children and young people

What you'll get in return

• Flexible working options available.
• Weekly pay
• Competitive rates
• Wide range of shifts

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

£17,354 pa + excellent benefits
Sudbury 

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.
 
Right now our Supported Housing service in Sudbury is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.
 
The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.
 
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background. 
 
This post is based in Sudbury. 
 
This is a full-time post at 37.5 hours a week. 
 
The salary for this post is £17,354.00 per annum with subsequent progression to £17,580.00 per annum. 
 
The service is currently undergoing service development to 24/7 supported housing meaning that the postholder may be required to work sleep in shifts and waking night shifts in the future, potentially equating to an additional £4,071.00 per annum. This is an estimated figure and may be subject to change.
 
This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply. (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received)
 
So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.
 
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Emerging Futures’ greatest resource is its people, so we also offer our employees generous annual leave, pension, and other benefits.

Emerging Futures has secured a 3-5-year contract to deliver substance misuse and housing support services across Cheshire East. Our Housing Related Support is informed by both harm reduction and ‘Housing First’ principles and is driven operationally via a culture of values based, passionate leadership.

We are extremely proud of our services and are looking to recruit passionate and enthusiastic Housing Project Workers who are able to engage and offer support to people who present with a range of complex needs, including poor health & wellbeing, low self-esteem, low levels of literacy, substance misuse issues, non-existent family relationships and who have difficulty forming and sustaining new relationships.

If you thrive on working in a challenging but rewarding environment and have a real desire to make a difference to people’s lives, this role could be for you!

This requires the ability to work on a rolling rota basis covering days, evenings and weekend across our Housing Related Support provision in Crewe or Macclesfield, Cheshire East.

Our Passion Statement

At Emerging Futures, we believe that everyone has the potential to change, grow and learn and to achieve the best they can in everything they do. We know it takes courage and commitment to change, which is why we have a passion statement, rather than a mission statement. To us, being passionate means:

• celebrating success and achievement
• creative and daring enough to innovate
• determined to persist when things get tough
• brave enough to say when something isn’t good enough
• humble enough to accept and learn from criticism
• willing to take responsibility for making things better

Above all, being passionate means having the desire to nurture, facilitate and empower others to reach out with hope to achieve their full potential.

This job is for you if…

• You are someone who is committed to our passion statement and shares in our belief in the potential of all individuals, and that empowering individuals to support each other leads to positive change; not only for themselves, but also for their communities
• You are passionate about improving the health and wellbeing of those experiencing homelessness and rough sleeping and can support complex individuals from first point of contact to resettling in their own home.
• You are fun, approachable, energetic, confident, warm, empathetic, ambitious, flexible, resilient, discreet, organised, and professional.
• You are passionate about promoting recovery, tackling homelessness, and working in collaboratively with partner agencies.

What you will be doing

• Supporting tenants to maintain their tenancy by providing hands on, practical help and advice across our network of shared, supported housing.
• Working with the Local Authority and other agencies to create move-on options and improve the health and wellbeing of tenants through direct 1-1 work.
• Supporting the development of recovery and employment initiatives for tenants across Cheshire East, working with local third sector and grass roots organisations, associations, and individuals.
• Supporting residents in financial planning and providing debt counselling and support where appropriate.
• Ensuring residents understand their tenancy agreement and their rights and obligations.
• Managing accommodation for individuals, enabling residents to access pathways to meet their more immediate needs before moving on to full independence, their own tenancies and meaningful activity.

Some of the skills, knowledge and experience you will have

• A keen and comprehensive awareness of homelessness issues, interventions and understanding specific ways to support tenants with ingrained and entrenched negative behaviours.
• Excellent all-round communication skills and the ability to manage relationships.
• An ability to undertake accurate and comprehensive assessments of need, identifying levels of risk, recovery potential and establishing immediate and longer-term recovery goals.
• An ability to work effectively with groups using a structured planned approach.
• Experience of working in or with adult social care services within the charitable, third or public sector.
• A flexible attitude towards your work and a knowledge of local services and geography in Cheshire East.
• Flexibility and access to transport as you may be required to visit other sites across Cheshire East.
• We welcome applications from people with lived experience; however, all employees are required to have an enhanced DBS.

How to apply

If you are interested in applying for either of these new and exciting roles within Emerging Futures, please send your Application Form or CV along with a covering letter detailing why you are suitable for the role to Victoria Duncan on the email provided.

Are you calm, a good listener and supportive in your approach? Are you a clear decision maker and able to provide excellent customer care? Are you interested in waking night work? We are looking for an out of hour’s advisor to join our experienced and highly professional out of hours duty team. 

The Out of Hours Duty Team based at our Head Office in Stockport provides telephone advice and support to staff and services users across the agency. We are looking for staff to join the team on a relief basis to cover for annual leave, training and sickness as and when required for night duties 8pm – 8am. The rota is set well in advance to facilitate people as far as possible.

This role provides an excellent opportunity for a candidate to develop a range of skills in relation to a wide variety of social care services within Creative Support.  The successful post holder will be good with telephone advice and competent in information systems to ensure logs of calls are taken. You will be an excellent team player and have proven interpersonal and listening skills.

You will work alongside the Senior Advisor to provide effective administration support. You will receive and log calls whilst supporting callers with general issues and providing an excellent standard of customer care. You will have worked in health and social care and have a good understanding of effective service delivery.

As a Creative Support employee, you are entitled to a number of benefits such as:
• Excellent training and development opportunities
• Free life assurance
• Pension with company contribution
• Highly serviced employee advice line
• A range of employee discounts

Recruiting for a Team Leader to join our Learning Disabilities service in Bexley!

GBP 26,000 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week.

Wadeville Close is a registered & supported living accommodation service located in London Borough of Bexley. It comprises of 6 flats containing 27 rooms with a staff office on site. The service will accommodate and support people who require nursing or personal care, experience moderate to high learning disabilities, mental illness, many of whom will also have a range of additional needs. Wadeville Close provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service will be covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.

The service will have a focus on person centred approach enabling and utilising residents' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.

Job Overview:
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Key Responsibilities:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

Person Specification:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

Skills, Knowledge and Experience:

Essential:
- Educated to degree level or equivalent

Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

For the full job description, please visit the Look Ahead website.