Waking night support workers jobs

Job Role: Housing Night Concierge / Housing Security Worker (Nights)

Salary: £18,347 per year, hourly rate £14.70 per hour

Hours: 24 hours per week. Days and hours to be agreed, between the hours of 4pm-2am

Contract type: Permanent

Location: Trowbridge

Additional information:

• • This role includes evening and night shifts. The team are happy to discuss how this schedule will look in practice and can offer some flexibility for the successful candidate.

Please note, that the shifts and hours are waking nightshifts that require individuals to be aware and alert.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for!

About the Role:

We’re looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Alongside). You’ll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight.

This role is perfect for someone who’s confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful.

What you’ll be doing:

• • Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends.
  • Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment.
  • Monitor any CCTV and respond to any concerns or incidents in line with policies and procedures.
  • Keep a clear and accurate log of events and activities during each shift.
  • Support smooth transitions between shifts by providing details verbal and written handovers.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

• • Experience working with people who may have complex needs and/or challenging behaviours.
  • Experience in a similar overnight role is preferred but not required as full training and induction will be provided.

There are many great reasons to join our team!

• • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
  • 30% staff discount at our charity shops
  • A generous and competitive pension scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out

Waking Night Support Worker

The Registry

Portsmouth Rough Sleeping Services

42 hours per week

8pm – 8am, 4 nights on and 4 nights off

Permanent

Pay point: 20 (£29,453 annum based on 42 hours per week) plus unsocial premium

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

Join The Society of St James to work at The Registry—a high-support temporary accommodation hostel in Portsmouth—offering a wide range of support to people with histories of homelessness, substance and alcohol use, poor mental ill health, and other complex needs.

The Impact You'll Make

• Uphold Our Core Mission: Put into practice our core belief that every person is of worth, actively demonstrating a willingness to take risks to house and support the most vulnerable and socially excluded members of society.
• Facilitate Sustainable Move-Ons: Provide safe accommodation and work intensively with service users to help them overcome barriers to change and transition into suitable, long-term housing. 
• Maintain Safety and Wellbeing: Oversee the smooth running of the service during overnight shifts (20:00 – 08:00), implementing risk management plans, carrying out health and safety checks, and upholding strict safeguarding protocols. 
• Collaborate for Better Outcomes: Work in partnership with statutory and voluntary agencies, including the PCC Housing Needs and Advice Support Team (HNAS) and Housing Management, to optimise client support.

Who We're Looking For

• A Compassionate and Mission-Driven Advocate: Someone who firmly believes in the worth of every individual and is committed to supporting socially excluded members of society.
• An Experienced and Knowledgeable Practitioner: An individual who brings existing experience and knowledge of the specific needs of vulnerable people with histories of homelessness, alcohol/substance dependency, and mental ill health. 
• A Resilient Communicator: Someone who is open, approachable, honest, and capable of active listening to build trusting relationships with service users, colleagues, and external partners. 
• An Initiative-Taker: A reliable team player who can use their own initiative to make sound decisions during overnight shifts, handle difficult situations calmly, and adhere to risk management plans. 
• A Dedicated Overnight Support Worker: Someone ready to work a 42-hour per week, 4-on / 4-off waking night rota (20:00 – 08:00) while prioritising self-care in a high-support environment.

Essential Qualities and Skills

• Experience & Understanding of Complex Needs: Knowledge and practical experience regarding the interconnections of homelessness, mental ill health, and substance/alcohol dependency. 
• Trauma-Informed & Risk Management: Familiarity with Psychologically Informed Environments (PIE), trauma-informed care, harm minimisation strategies, risk assessments, and managing challenging behaviours. 
• Safeguarding & Safety Protocols: Sound knowledge of adult safeguarding, health and safety regulations, lone-working procedures, and maintaining data protection and confidentiality. 
• Communication & IT Proficiency: Excellent interpersonal skills combined with standard literacy and IT abilities to effectively write emails, letters, case notes, and maintain client records. 
• Equality & Diversity: A clear understanding of equality and diversity principles in relation to both staff members and service clients. 
• Core Competencies Alignment: Ability to demonstrate SSJ core competencies, including personal accountability, constructive conflict resolution, and commitment to organisational values.

What we can offer you: 

SSJ recognises that our staff are our greatest assets. We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• 25 days pro-rata annual leave plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and well-being services via our Employee Assistance Programme
• Cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunities employer and we encourage applicants from all backgrounds and walks of life

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Closing Date: Sunday 16^th August 2026 

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion. 

Waking Night Support Worker

Southampton

24 hours per week, Permanent

Shifts covering: 8pm to 8am, on a rota basis.

Salary point 20: £16,830 per annum (pro rata FTE £25,947)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society. 

The Impact You'll Make

As a Waking Night Support Worker at our Woolston, Southampton facility, you will be the steady presence that vulnerable individuals rely on during the night. Your role goes far beyond basic supervision; you will:

• Empower Lives: Help individuals experiencing homelessness, substance misuse, and mental health challenges overcome the barriers preventing them from leading fulfilling lives.
• Provide Person-Centred Care: Deliver high-impact support that puts the individual at the heart of everything you do.
• Ensure Safety and Stability: Offer a calm and consistent environment, ensuring our clients feel supported and secure at all times.

Who We're Looking For

We are seeking a compassionate and resilient individual who shares our core values. No two days are the same here, so we look for:

• Value-Driven Individuals: People whose attitudes and behaviours align with our mission of empathy and respect.
• Experienced or Insightful Caregivers: Ideally, you have experience working with adults facing alcohol and substance misuse problems, or at the very least, a deep understanding of the complexities they face.
• Dedicated Professionals: Someone committed to long-term professional growth within the Health and Social Care sector.

Please note: Candidates must have the right to work in the UK, as we are unable to provide sponsorship for this role.

Essential Skills and Qualities

To succeed in this role, you will need to demonstrate the following:

• A calm, caring, and motivational nature is essential for supporting our clients effectively.
• Educational Commitment: You must already hold, or be willing to work towards, a Care Certificate and a Diploma Level 2/3 in Health & Social Care (as these are essential requirements for the post).
• Strong Communication: The ability to accurately document and record vital information using electronic systems.
• Personal Drive: You must be naturally empathetic and highly motivated to make a difference in the community.

What we can offer you: 

SSJ recognises that our staff are our greatest assets. We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• 25 days pro-rata annual leave plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and well-being services via our Employee Assistance Programme
• Cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunities employer and we encourage applicants from all backgrounds and walks of life

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Closing Date: Friday 21^st August 2026 

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.  

We're looking for a motivated, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Redbridge.

£23,088.00 per annum, working 30 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Support customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene.
- Cleaning and preparing void flat when customers leave and new customer to move in
- Assisting in the recording and reporting of customer incidents including handover notes and using NHS RiO system
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with people and the importance of working as part of a group or team

What you'll bring:
Essential
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.
Desirable
- Experience working in complex mental health environments

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Salary: Balham Home- Waking Nights: £30,227 or Days: £29,635 & Ealing Home- Waking Nights: £30,227 or Days: £27,929 

Contract: Full time/ Permanent

Hours:40 hours per week (including weekends, bank holidays and occasional sleep-ins) 

• Day Shifts: work between 8 am and 10:30 pm 

• Waking Night Shifts: work between 10 pm and 8 am 

Additional Benefits: 

• £50 per sleep-in 

• Time-and-a-half pay for overtime (over 40 hours per week) and bank holidays 

• Two weekends off per month

Locations: Ealing (W13) and Balham (SW12) 

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional team and make a difference to young people living in residential care, where no two days are the same! 

About Us 

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. 

St Christopher's is a leading charity caring for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK.We have a passionate commitment to our young people, placing them at the centre of everything we do.We provide positive and life-changing support experiences for young people who are unable to sustain a placement in their parental or foster home. Our offering in underpinned by therapeutic expertise and young people in our care also benefit from extensive life-skills and participation opportunities as well and learning support regarding their education. 

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities and gender-diverse identities.

St Christopher’s Academy 

At St Christopher’s, we offer more than a job in social care— we offer a real career pathway. You’ll have the chance to build your skills, grow your knowledge, and make a lasting difference to young people’s lives, as well as your own. 

When you join us, you’ll receive a tailored development plan designed around your goals. Whether you want to move into a different service, progress into a leadership role, or just explore your current role further, we’ll support you every step of the way. If you want to learn more aboutSt Christopher’s Academy, please clickhere 

Our development programme, St Christopher’s Academy, is built to help you reach your full potential — and the results speak for themselves: 
84% of our Team Leaders, Deputies, and Managers are promoted internally. 

About the Role 

As a Support Worker in a Children’s Home, you will provide direct support and care for our young people, who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged between12 – 17 years old), you will also have responsibility for making sure our those in our care are safe, providing support, liaison with other external professionals and completion of support documents to record information.

If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly one-to-one supervision with your manager. 

Applicants should have 

• Minimum of 1 years’ experience working and supporting Young People in residential, semi-independent, fostering settings or youth work centres, caring for Children and Young People with emotional behavioural difficulties, neurodivergent or SEND, etc. 

• Willingness to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England) 

• Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries. 

• An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures. 

• The ability to cope effectively with challenging behaviour. 

• Good communication and team working skills. 

• Flexibility to work shifts, including weekends and bank holidays, and if applicable, sleep-in’s. 

• Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service. 

• Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals. 

What you should expect from us 

• Competitive pay. 

• 4 weeks full induction and training program (paid). 

• Fantastic opportunities to develop your career within our range of services, Tailored career development plan through our“St Christopher’s Academy”. 

• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy. 

• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata. 

• Contributory pension scheme, enhanced maternity and company sick scheme. 

• UK Life Assurance (Death in service) to the value of 3 times your annual salary. 

• BUPA employee assistance programme, offering counselling, financial advice and legal support. 

• Cycle to work scheme. 

• Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online. 

• Discretionary funded training programs for you to explore and attain new and relevant skills. 

• Employee awards based on performance and length of service. 

Recruitment Process 

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CV’s will not be accepted. 

Application Process 

1. Application:Complete our online form and include a supporting statement addressing the criteria stated in the Person Specification.Please note that applications without supporting statement will not be accepted. 

1. Interview:Shortlisted candidates attend a face-to-face interview at our Putney office. 

1. Second Stage:Successful candidates will visit the home they applied to. 

We advise applying as soon as possible as applications will be reviewed on a rolling basis. 

Important note: 

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’. 

• It is illegal to applyfor any role that involves working with children and young people under the age of 18, if you know you are barred from working with children. 

• All shortlisted candidates invited to interview will be asked to submit aSelf-Declaration and Disclosureform which will need to be returned prior to an interview being booked. 

• It is a requirement that practitioners working in Children Homes are qualified with the Diploma 3 in residential childcare within 2 years of starting in the job role. (Children Home Regulations England 2015). St Christopher’s provide access and funding to undertake this qualification. Applicants who have Citizenship or Visa status restrictions that may preclude them from being able to meet the qualification requirement may be considered for other options such as fixed term contracts. Each applicant’s situation will be assessed as part of the recruitment process. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Recovery Worker to play a pivotal role in our Crisis Accommodation service in Medway, Kent

Sounds great, what will I be doing?

As Waking Night Recovery Worker you will be ensuring the safety, security, and wellbeing of our building and service users throughout the night. In this rewarding role, you will provide person-centred support to individuals with complex needs, including mental health challenges and substance misuse, helping them achieve positive outcomes and maintain their independence. Responsibilities include co-producing risk assessments, support plans, and crisis interventions, responding appropriately to incidents and mental health relapses, carrying out welfare and flat checks, and supporting service users with their health, wellbeing, and safety goals. You will also be responsible for maintaining the security of the building through regular patrols, health and safety inspections, CCTV and alarm monitoring, as well as undertaking housing management and caretaking duties. This is an excellent opportunity for someone who is calm under pressure, proactive, and committed to making a positive difference in the lives of vulnerable people.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are seeking a resilient, empathetic, and highly motivated individual with demonstrable experience supporting people with mental health needs and complex support requirements. Experience working with individuals affected by substance misuse is desirable, alongside a strong understanding of recovery-focused practice, co-production, and the challenges faced by vulnerable adults. The successful candidate will be confident in engaging service users in assessments, developing and reviewing support and safety plans, and delivering activities that promote confidence, independence, wellbeing, and self-defined recovery. You will have a sound knowledge of relevant legislation and frameworks, including welfare reform, the Care Act, and housing pathways, together with the ability to remain calm and maintain high standards in challenging and unpredictable situations. Strong IT skills, including experience using Microsoft Office and case management systems, are essential, as is an understanding of basic building maintenance and safety issues. Excellent written and verbal communication skills, accurate record keeping, and the ability to handle financial transactions responsibly are required. Flexibility to work nights, weekends, and bank holidays is essential, along with a commitment to delivering outstanding support and safeguarding the wellbeing of our service users.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Support Worker at Plus Services

Are you a positive, engaging and caring person that wants to make a real difference to the world?

Do you think the greatest gift you can give is to make other people’s lives better?

Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?

If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
 
Who are Plus Services?

Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years.  We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.

Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with.  Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group.  So, there is no need to worry about being out of your depth.

We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you.  I cannot promise you it will be easy, but I can promise you it will be worth it.  And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.

Who are you?

You are a caring, compassionate and capable individual?  You could be either already working within Social Care or are thinking about joining the sector.  We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities

What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.

You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks.  You will need to be happy supporting people to learn new skills and become independent.  And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.

To be considered for the role you will need to be able to:

•  Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
•  Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
•  Have a supportive attitude and want to help individuals to maximise their lives.
•  You must be able to support people with Learning Disabilities who have different ways of expressing themselves
•  Be eligible to work in the UK

In return we offer opportunities for professional development and real job satisfaction.  We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.

We are reviewing applications on a regular basis as part of our ongoing recruitment process and we are committed to ensuring all candidates are treated fairly 

Available positions: 
Full time Support Worker (38 Hrs per week) 
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £29,245
Holidays: 28 days per Annum  

Part time Support Worker  
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £29,245 pro-rata 
Holidays: 28 days per Annum (Pro Rata)

Bank Support Worker (zero hours contact)
Location: Lewisham, Southwark, Greenwich or Sutton
Salary:  £14.80 per hour.
Holidays: Based on hours accrued 

Our benefits package includes: 
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
•  Sleep in allowance

About the role:

Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs.

As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties.

At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here.

About you:

• You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
• You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
• You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
• You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
• You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications are reviewed and suitable candidates invited to interview online via Microsoft Teams as they are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert once a suitable candidate has been identified. 

A second stage interview will be arranged for suitable candidates in service in Lewisham. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.