Water and sanitation jobs

At WSUP, we believe everyone deserves access to safe water and sanitation. As a leading international development organisation operating across Africa and Asia, we work with governments, utilities and communities to create sustainable solutions that improve millions of lives.

We are seeking an experienced and collaborative Head of Finance to lead our finance function and help ensure the financial sustainability and effectiveness of our organisation. Reporting to the Chief Operating Officer, you will provide expert financial leadership, oversee governance and compliance, support strategic decision-making, and lead a talented international finance team. You will lead a team of 5-10 core finance staff and indirectly support Country Finance Managers in 4 - 6 programme countries. 

We are looking for someone who combines strong technical finance expertise with excellent people leadership skills and the ability to build effective relationships across a diverse and international organisation. This is an ideal opportunity for someone who is motivated by using their skills to create meaningful social impact.

What We Offer

• Hybrid Working
• Up to 5% matched pension contribution
• Flexible working arrangements
• Life assurance
• Employee Assistance Programme
• 24-hour GP service
• Enhanced maternity leave: 12 weeks at 90% pay, followed by 12 weeks at 50% pay
• Enhanced paternity leave: up to 4 weeks' paid leave
• A supportive, collaborative and mission-driven working environment

Our Commitment to Inclusion

WSUP is committed to building a diverse and inclusive organisation where everyone feels valued, respected and able to thrive.

We are committed to building a diverse and inclusive organisation and encourage applications from people from a wide range of backgrounds and experiences.

Purpose of the Role

The role will support Just a Drop’s fundraising growth, across a variety of functions and systems, with a focus on generating new business, inspiring continued support for our sustainable water, sanitation, and hygiene programmes worldwide.

Just a Drop is an international development charity working to bring safe water, sanitation, and hygiene education to communities in need, transforming lives. Our safe water projects have benefitted over 1.9 million people since we began in 1998.

We’re looking for a confident, positive self-starter, motivated to take the initiative across a varied and interesting workload. Working in the highly committed and professional Fundraising and Communications team, the Business Development Manager will provide support to the team and take responsibility for certain areas of work.

The role is an important and valued role within the organisation, which will make a huge impact on our development. Over the past three years, we’ve seen real growth, and forecast further growth in the years to come.

This is a great opportunity at a positive, professional, and passionate organisation making a real difference to people’s lives.

Job Description

• Continue the focus on securing new corporate business for Just a Drop:  
• Winning, negotiating, and delivering new business partnerships; and meeting sales/fundraising targets
• Providing relevant research; supporting outreach; preparing pitches and presentations; and attending meetings
• Contribute to proposals to trusts and foundations, supporting the Head of Fundraising and Communications and managing our pipeline and funder records on Salesforce
• Provide support for Just a Drop events, particularly our annual Golf Day (September), World Travel Market (November), and Travel United Cup event (May)
• Represent Just a Drop at industry events, networking opportunities, conferences, and partner events, building relationships with potential supporters, corporate contacts, and sector stakeholders
• Support the effective management and development of Just a Drop’s Salesforce system (Flow)
• Attend occasional evening and out-of-office events where required, to support relationship building and charity visibility, acting as an enthusiastic ambassador for Just a Drop’s mission and impact
• Provide support across the Fundraising and Communications team, across a range of tasks, helping us to grow our income
• Keep up to date with fundraising trends, emerging funding opportunities and sector best practice, sharing ideas that help Just a Drop continue to grow
• Any other duties relevant to the role

Person Specification

Experience and skills:

• A minimum of two years’ experience in a fundraising/sales role
• Excellent writing skills, with an ability to create compelling proposals and communications
• Ability to research, identify, and engage prospective supporters
• Excellent verbal communication skills, including presentation skills
• Excellent interpersonal skills, with the ability to liaise with a wide variety of stakeholders
• Experience using CRM systems such as Salesforce would be desirable
• Experience of using Canva would be desirable

Personal attributes:

• Motivated, with a flexible attitude to working on a variety of projects and different areas
• An ability to use initiative, a self-starter, with a can-do attitude and the ability to work independently and as part of a team
• Confidence representing an organisation externally and building professional relationships
• Strong organisational and workload management skills
• Positive and friendly outlook
• Able to undertake occasional travel, with out-of-hours work 

Global Communications Lead

Contract type: 12 months Fixed term, Full time, 35 hours per week.

Location: This role may be based in one of our WaterAid member offices, London, United Kingdom or Stockholm, Sweden, subject to right to work eligibility in the respective countries. 
 
If UK-based, a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person 

Salary and Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below: 

UK: GBP £61,645 per annum with excellent benefits* 
Sweden: SEK 49,000 – 60,000 per annum with excellent benefits. 

*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

This role sits at the heart of WaterAid's global communications and fundraising collaboration, connecting colleagues across the federation rather than belonging to a single team. Working with communications, fundraising and advocacy colleagues across WaterAid's members, regional hubs, country programmes and International Secretariat, the role helps strengthen alignment to support fundraising growth, audience engagement and brand visibility across markets.

About the role

As our Global Communications Lead, you will lead the development and delivery of the global communications plan in support of the global fundraising strategy, working closely with communications, fundraising, advocacy, policy, programme and federation colleagues to drive sustainable change. 

In this role, you will:

• Lead the development and delivery of a joined-up global communications plan that supports fundraising growth, audience engagement and brand visibility across the federation.
• Develop and maintain a rolling 12-month global communications opportunities calendar, helping markets maximise the impact of campaigns, fundraising moments and media opportunities.
• Develop shared communications assets, toolkits, narratives and planning resources that reduce duplication and support more effective delivery across markets.
• Coordinate communications engagement across the federation, including shaping input into the Global Communications and Fundraising Executive and improving information flow between relevant global forums.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Demonstrable experience working in global communications in the not-for-profit sector, with the ability to align stakeholders across cultures, locations and backgrounds to build trust and momentum.
• Experience developing integrated global communications strategies and turning them into clear, deliverable plans with monitoring and reporting.
• Strong insight-led decision making, using data, performance metrics and trend analysis to shape narratives, drive continuous improvement and make sound calls.
• Excellent planning, prioritisation and project leadership skills across multiple workstreams, deadlines and dependencies in a matrix or complex environment, with an agile, solution-focused approach.

Although not essential, we’d prefer you to have:

• Ability to flex working hours to ease time zone challenges.
• Experience working on global marketing
• Understanding of emerging AI tools and their application in communications.

Closing date: Applications close 12:00 PM UK time on Monday 7th September 2026 Interviews are expected to take place the week commencing 14th September.

How to apply: Click Apply to upload your CV only and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Our benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process (or you may choose to insert your specific country’s benefits here) 

Our People Promise 

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities 

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. 

Safeguarding 

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). 

Together, we’ll change the world through water.

Join us and be part of the change!

Business Insight Analyst – Organisational Effectiveness

Contract type: Permanent, Full time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £45,052 - £47,423 with excellent benefits

*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Data & Analytics team helps WaterAid make confident, evidence-based decisions by providing analysis, reporting and insight across the organisation, translating business needs into actionable analysis to further our mission.

As ourOrganisational Effectiveness Analyst, you will help WaterAid run effectively by turning organisational data into clear, trusted insight and work closely with the People, Finance and Strategy teams to drive sustainable change.

In this role, you will:

• Design, build and maintain reports and dashboards using Power BI, ensuring insight is clearly presented and genuinely useful for decision-making. 
• Help to shape a clear People data strategy and approach that enables evidence-based workforce planning, strategic decision-making and improved use of People data, with support from the Head of Data & Analytics and the People Director.
• Support Finance reporting and analysis, including working with engineering and finance-systems colleagues on changes to the data pipeline, enabling and quality-assuring self-service reporting by Finance users
• Maintain and develop cross-organisational management information, including quarterly and live C-Suite reporting, responding to growing demand for clear reporting across domains. 
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Practical data skills, including the ability to manipulate and investigate data using SQL and DAX.
• Strong data visualisation and reporting skills, particularly with Power BI, able to turn complex information into clear insight and recommendations for decision-makers.
• Good business analysis skills: able to work with stakeholders to understand their goals and translate them into clear reporting and data requirements.
• A methodical, careful approach to data quality and documentation, comfortable monitoring data and flagging issues within a data stewardship model.

Although not essential, we’d prefer you to have:

• Experience working with data across back-office or corporate functions such as People/HR or Finance.
• Experience translating business requirements into data or warehouse logic alongside engineers.

Closing date: Applications close 12:00 PM UK time on Tuesday, 1st September. Interviews are expected to take place week commencing 7th September.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5days’ annual leave 
• Employer pension contribution up to 10% 
• Flexible and hybrid working arrangements 
• Season ticket loan 
• Free annual eye tests 
• ‘Give as you Earn’ charitable giving scheme 
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break. 

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. 

Our People Promise 

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities 

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. 

Safeguarding 

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). 

Together, we’ll change the world through water.

Join us and be part of the change!

About Medair UK 

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.   

Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance. 

About the Role/Role and Responsibilities 

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally. 

About you 

You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose. 

Key Activity Areas 

Financial Management and Reporting 

• Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.

• Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.

• Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements. 

• Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.

• Lead the production of statutory accounts and manage the annual external audit process.

• Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns. 

Human Resource Management 

• Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.

• Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits. 

• Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.

• Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies. 

Leadership, Governance and Organisational Development 

• Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives. 

• Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements. 

• Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability. 

• Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies. 

• Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development. 

IT & Office Management  

• Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate. 

• Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSOSwitzerland as appropriate.

• Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable. 

• Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data. 

• Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption. 

• Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner. 

Tasks common to all staff  

• Act as an ambassador for Medair UK at all times when liaising externally and internally 

• Ensure consistent implementation of the Medair brand across all relevant activities 

• Record information as necessary and comply at all times with requirements for handling personal / sensitive data 

Qualifications - DESIRABLE 

• Vocational qualification in business or financial management / administration desirable 

Languages 

• Excellent English (spoken and written). 

Experience / Competencies – ESSENTIAL 

• Significant experience in financial and office administration

• Understanding of UK finance and governance and employment law 

• Proficient in finance packages, ideally Quickbooks 

• Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor

• Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use. 

• Effective people manager and strong leadership skills 

• Ability to handle a wide and varied workload, with tight deadlines and competing priorities. 

• Capable planner, problem-solver and clear communicator.

• Inspired by and in full agreement with Medair’s Christian values and ethos 

• Willing to contribute to the spiritual life of the team including prayer meetings 

• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis 

Experience / Competencies – DESIRABLE 

• Experience of charity leadership and governance 

• Experience in relief / development work 

• Understanding of Humanitarian Issues 

Salary: £47,000 - £52,000 

Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September. 

Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office. 

Contract Details: Part-Time (3 days 0.6 FTE), permanent 

Direct Reports: Operations Support Officer 

Only those eligible to work in the UK can apply. 

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian. 

Supporter Relationship Manager

Contract type: Permanent, Full Time – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £47,423 per year with excellent benefits

*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

While based in the Legacy and In Memory Team, the role will work with teams across the Mass Engagement Department, including Supporter Marketing and Community, Events and Education. The department is responsible for engaging and growing income and support from a range of audiences including legacy supporters, high value givers and volunteers.

About the role

As our Supporter Relationship Manager, you will create meaningful moments of connection for key supporters to deepen their commitment and work closely with key teams across the Mass Engagement Department to drive excellence in supporter experience and long-term income growth.

In this role, you will:

• Deliver exceptional personalised stewardship and build trusted relationships with key high-value supporters including legacy and mid-value supporters
• Develop and deliver a key supporter experience strategy, including in person and online thank you events and connection moments.
• Collaborate across teams to embed legacy giving conversations and create opportunities for blended giving conversations on lifetime and legacy giving.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience of building and managing meaningful relationships with supporters or customers in a fundraising or relationship management setting
• Excellent interpersonal and communication skills, with the ability to adapt your approach to different audiences and build trust
• Experience of creating and delivering a supporter experience strategy to deepen trust and commitment
• Experience of working with different stakeholders to spot cross organisation income opportunities and implement news ways of working

Although not essential, we’d prefer you to have:

• Experience of working with legacy supporters and having legacy conversations
• Experience of working within a mid-value or high-value giving programme
• Experience in public speaking and giving presentations 

Closing date: Applications close 12:00 PM UK time on Monday 24 August. Interviews are expected to take place week commencing 31 August.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36days’ holiday (this includes 8 Bank Holidays)

• Option to buy an extra 5days’ annual leave
• Employer pension contribution up to 10%
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals (after qualifying period)
• Two paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes at the end of the calendar year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Committment

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

UK Internal Communications & Engagement Partner

Contract type: 15-month Fixed Term Contract, Full-time (35 hours per week)

Location: London, UK

UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel), this amounts to a minimum of 2 days per week and the remaining 60% you can be based at home.

Salary: £47,423 per year with excellent benefits

*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the role

A role where you will partner with UK senior leaders, teams, and employee-led groups to develop and execute strategic internal communications and engagement activities that drive delivery of our mission, strengthen organisational capability in communication, and help shape our employee experience.

Serve as the primary communications and engagement partner across the UK, providing proactive partnering, shaping key messages, and creating meaningful opportunities that connect colleagues to purpose, strategy, and each other. Champion diversity, equity and empowerment (DEE) through initiatives that celebrate our rich cultural diversity, promote inclusion, and help build a workplace where everyone can thrive.

In this role, you will:

Internal Communication & Employee Engagement:

• Develop and manage the UK staff communications plan and calendar - ensure alignment with global and wider WaterAid UK plans, activating WAUK and global priorities and initiatives at a local level.
• Manage all UK internal communications support requests - partnering UK based leaders and teams to advise on communications plans and channels.
• Manage key UK internal communications channels, including the UK country pages on the global intranet (The Spring) and the UK Connect Teams space.
• Business partners the UK Head of People to advise and review communications for risk and clarity.
• Business partner UK based employee groups (Staff Representation Group and Diversity Group), advising and supporting on communication/messaging, acting as a trusted advisor.
• Provide UK Functional Directors with advisory communications support for significant strategic initiatives.
• Lead for reactive/crisis internal communications support in the UK.

Projects

• Design, project management and delivery of WaterAiders Week in the UK, including events such as the UK WaterAiders Fair.
• Key communications partner for change management projects that span UK hosted and financed roles.
• Design, content creation and support communication and staff engagement of the office move from 20 Canada Square to our new premises.
• Activating communication on the employee engagement survey in the UK, in alignment with global communications.

Requirements

To be successful, you will need:

• Excellent written and verbal communication skills in English.
• Experience of having worked and successfully impacted outcomes in an internal communication and engagement role.
• Demonstrable branding and design capability.
• Understands employee experience concepts.
• Project management experience.
• Designing engaging and impactful communication
• Experience of using and designing in SharePoint.
• Has used MS office suite, with a strong skill in PowerPoint.
• A demonstrated ability to work in a style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity, and Innovation.

Although not essential, we’d prefer you to have:

• Demonstrable experience of working in a communication, engagement role within a People & Organisational Development team.
• Experience of working with staff resource groups.
• Additional language skills such as French, Spanish or Portuguese 

Closing date: Applications close 12:00 PM UK time on 17th August 2026. Interviews are expected to take place the week commencing 27th August 2026.

How to apply: Click Apply to complete the pre-screening question and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36days’ holiday (this includes 8 Bank Holidays)

• Option to buy an extra 5days’ annual leave
• Employer pension contribution up to 10%
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals (after qualifying period)
• Two paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes at the end of the calendar year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Committment

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!