Web service manager jobs
Supporter Care Administrator
Permanent Full time: 37.5 hours per week* Monday to Friday
Location: Remote / Centre Based / Hybrid
Salary: £28,369 per year, plus benefits
*There may be a small amount of flexibility for the right candidate
About Us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.
We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.
We are looking for an experienced supporter care or customer service professional to join our team, as a Supporter Care Administrator.
About the Role
The Supporter Care team is a knowledgeable, personable team who provides a point of access for all supporter enquiries and support donation processing, and teams across fundraising to deliver excellent customer experience.
Your role as a Supporter Care Administrator will provide a key point of engagement for our supporters and provide a knowledgeable and professional experience; whether they are looking to find out more or donate to the charity.
Reporting to the Supporter Care Team Leader and sitting within the wider fundraising team, you will provide high quality care to our supporters from within the fire and rescue services and wider public, via phone, email and web-based apps.
With the team, you will be implementing the new Supporter Care Strategy, in line with an increasing focus on great supporter experience. You will be an important champion for our supporters, developing processes and insight to measure this and share feedback that highlights opportunities and challenges.
There will be the occasional requirement to travel within the UK for in person trainings or meetings. This role is subject to a basic DBS check.
About You
To be successful you will have strong customer support experience, either directly working with supporters in charities, or be able to demonstrate relevant and transferable experience of excellent customer service principles and knowledge.
Our ideal candidate will also have a good knowledge of GDPR, safeguarding and inclusion best practices, experience of data entry and CRM systems, and will be a clear communicator with good attention to detail.
How to apply
To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you are unable to apply via the portal, please request assistance via
Closing date: 8 February 2026 (midnight)
Please note that we reserve the right to close this role early should we receive a sufficient number of applications.
Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.
Role description, January 2026
Reports to: Senior Consultancy and Training Manager
Direct reports: None
Location: Unit 7, Finsbury Business Centre Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid
Status, hours: Permanent, full-time – 35 hours p/w
Salary: Grade D - £32,254 - £35,560 depending on skills, knowledge, and experience. Includes 11% London Weighting which is based on one day a week in the office.
Role Summary
The Training & Consultancy Officer will work closely with the Senior Consultancy and Training Manager, and Director of Consultancy and Training to deliver significant elements of activity. The post holder will be responsible for the administrative duties in the team which include responding to prospective and current training clients, creating booking forms, invoicing and liaising with our team of associates.
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Deadline for us to receive your application: strictly 9am, 11 February 2026. The online application form gives a date and time stamp to all applications.
We will aim to get back to you by: 13 February 2026.All applicants will receive a response.
Interviews: Wednesday 18th February (please save the date!)
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.



The client requests no contact from agencies or media sales.
We are recruiting a Senior Member Network Account Manager to join our busy Member Networks team at the British Psychological Society for a fixed period of 12 months starting in March 2026.
The team supports over 60 psychology‑focused member networks, each with its own specialist interests and passions. This is a fantastic opportunity for someone who loves working with people and wants to make an impact. You will be right at the centre of supporting our Member Networks, helping passionate volunteers bring ideas to life - no two days will be the same.
About the Role
As Senior Member Network Account Manager, you will be the main contact for several Member Networks, including Divisions. You’ll support and guide volunteers across multiple committees, helping them deliver activity for their members confidently and effectively. This includes advising on governance, finance, volunteer recruitment, events and wider activity planning. You will also build strong relationships, lead projects, and work closely with teams across the organisation to strengthen collaboration and network growth.
A day in the life may include:
- Advising volunteers on governance, finance, awards, planning and compliance matters
- Ensuring Networks deliver their activity plans, managing timelines and aligning work to strategic goals and budgets
- Supporting events and projects that drive member engagement, including budgeting, venue liaison and travel bookings
- Managing inboxes and responding to enquiries with clear advice and signposting
- Attending meetings, collating actions and following up to ensure progress
- Sharing best practice and improving processes, tools and systems as needed
- Maintaining documents in Google Workspace, including budgets, reports and committee lists.
- Delivering volunteer training on new processes or systems
- Coordinating awards and grants, updating web content and communicating with applicants
- Managing committee recruitment, posting roles and handling applications
- Working with internal teams such as Membership, and Marketing to provide seamless support.
What We’re Looking For
To be successful, you will have strong communication and interpersonal skills. You will excel in negotiation, problem solving and managing multiple tasks and projects with foresight and strategic thinking. You will be expected to act autonomously, managing your networks and working independently using your own initiative. Highly organised, you will lead and coordinate delivery of activities, managing timelines and working with key stakeholders.
Why Join Us?
We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme counselling
- Life Assurance Scheme
- Discounts scheme with national organisations
How to apply
The closing date for applications is 31st January 2026, with interviews held on-line w/c 9th February. To apply, please submit your CV and a covering letter detailing how you meet the specification. Please note that applications without a covering letter will not be considered.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
The Acquisition & Retention Manager will lead and manage the multichannel donor acquisition portfolio/program within the Individual Giving function at Birmingham Women’s and Children's Hospital Charity.The Charity has been growing its supporter base over recent years and has an ambition to create a step change in our approach and significantly grow our 'Individual Giving' donors and supporters.
Principle Responsibilities
The Acquisition & Retention Manager will be responsible for creating and delivering a multi-channel acquisition Retention strategy that fully supports the goals and objectives of the wider Charity strategy.The post holder will develop, manage and grow the existing acquisition program via a range of Digital and Face to Face campaigns utilising third party agencies for Private Site, Door to Door and, telemarketing activities, as well as management of our own onsite Face to Face acquisition team.
The postholder will have substantial experience of working within or managing a successful fundraising acquisition team, with excellent working knowledge of sector practises and channels to ensure best use of budget, ensure a competitive cost per acquisition (CPA), while increasing loyalty, engagement and lifetime value (LTV) among existing supporters.
Please see our job information pack attached for further details on this role.
What we offer:
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Flexible and hybrid working to support work-life balance
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Generous annual leave entitlement with additional leave for long service
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Enhanced sick pay
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Enhanced Maternity Pay
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Employee Assistance Program and Lifestyle Savings
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Free flu jabs
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Cycle to work scheme
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Charity events throughout the year
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Employer enhanced auto-enrolment pension scheme with 8% employer contribution
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Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Acquisition and Retention Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
The client requests no contact from agencies or media sales.
About Us
Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.
At the heart of our work, are our partnerships; many of which have spanned decades. Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.
We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters. Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.
Key details
- Salary: £30,000 pro rata
- Hours: 14 hours per week (2 days), ideally Wednesday and Thursday
- Strong possibility of increasing to 21 hours (3 days) in future
- Option to work up to 8 additional paid event days per year (e.g. WOMAD), reviewed annually
- Reports to: Executive Director
- Contract: Permanent, subject to successful 6-month probation
- Annual leave: 25 days (pro rata)
- Pension: Auto-enrolment after 6 months, with 3% employer contribution
- Right to Work check required
Accessibility
We regret that due to the office being on the second floor with a narrow staircase and no lift, this role is not currently suitable for applicants with additional accessibility needs. We will update this if circumstances change.
Key responsibilities
Fundraising and donor management
- Research, develop and submit fundraising proposals to trusts, foundations and major donors
- Maintain accurate fundraising trackers for applications and reporting deadlines
- Coordinate partner inputs for monitoring and donor reports
- Support the Executive Director with fundraising and reporting to trusts and individuals
Events
- Plan and manage Action Village India events across the year
- Attend fundraising events (including evenings and weekends, as agreed)
- Attend WOMAD festival and support delivery of Action Village India’s stall and presence
Individual giving
- Plan and deliver regular appeals and supporter communications
- Develop new ways to engage supporters and grow individual giving income
- Build strong supporter journeys to retain and deepen engagement
Communications and development
- Create compelling fundraising and supporter communications
- Contribute to newsletters, annual reports and appeals
- Coordinate content for events and exhibitions, including WOMAD
- Work with partners to generate stories, updates and visual content
- Manage organisational content such as leaflets, webpages and reports
- Work closely with the Communications and Administrative Officer on social media and CRM content
Person specification
Essential experience
- Minimum three years’ experience in fundraising (trusts and foundations, events and individual giving)
- Proven success securing funding from UK trusts and foundations
- Strong proposal and report writing skills
- Experience co-organising fundraising events
Knowledge and skills
- Knowledge of UK trusts, foundations and institutional funders
- Understanding of the international development and solidarity sector
- Knowledge of Charity Law, Data Protection and the Fundraising Code of Practice
- Excellent written communication skills for diverse audiences
- Proficiency in Excel
Personal qualities
- Passion for social justice and supporting marginalised communities in India
- Highly organised, self-motivated and able to manage competing priorities
- Comfortable working independently in a small team
- Strong interpersonal and cross-cultural relationship-building skills
Desirable
- Experience working with NGOs, particularly in Asia and India
- International development experience
- Photoshop and InDesign skills
- Clean driving licence
Other requirements
- Willingness to work some evenings and weekends and attend WOMAD (late July)
- Ability to travel to rural India if required
- Strong commitment to equality, diversity and inclusion and to Action Village India’s values
How to apply
Please email:
- Your CV (with two contactable references)
- A supporting statement or cover letter (around two sides of A4, maximum three)
Closing date: Sunday, 8 February 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Marketing and Communications Manager (Maternity Cover)
Reporting To: Director of Fundraising
Line Management: This post has no line management responsibilities
Salary: £35,000 - £37,000 (FTE), pro-rata for part time hours
Hours: 28 hours per week, working pattern to be agreed
Contract: 14 months
Location: Currently one day in the office in Kings Cross N1 9LG (Tuesdays)
DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.
Context of Job
AFK is a national charity creating opportunities for children and young people who are disabled or neurodiverse, to increase their independence, reach their individual potential and remove the barriers they face. Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodivergent.
As part of this we offer bespoke employment skills training and organise work experience across North London. At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.
Overall Job Purpose
As part of the Fundraising and Communications Department this role is responsible for creating bold, inspiring new ideas for the charity across digital, marketing and communications, PR, campaigns and internal communications.
You will be passionate about telling stories to inspire action from external supporters and will have responsibility for executing the marketing plan to support events, partnerships, and campaigns. You’ll also collaborate with the Fundraising and Services Teams to identify our target audiences and make suggestions on how to communicate across multiple channels to best drive engagement.
Your creativity and passion will deliver tailored marketing and communications campaigns and you will work closely with colleagues and external agencies/freelancers as required to influence and engage external stakeholders. You will help to bring our brand promise and our mission to life for colleagues, supporters and the young people we support.
This role will provide practical support to produce videos, social media, and materials to help raise funds, increase our profile and support the wider charity.
Working Conditions
The post is 28 hours a week, split flexibly across the working week (working pattern to be agreed). The post holder may be expected to work some evenings and weekends as required by the job.
28 days annual leave pro rated will be given in addition to public holidays.
There is a TOIL policy.
Working Relationships
This role is all about building strong relationships across the organisation to align marketing and communications with our priorities, juggling income generation, service promotion, and leadership communications.
You'll be the central communications hub, turning organisational goals into engaging content that resonates with our audiences.
You'll work closely with the Fundraising team to create compelling campaigns that engage donors and boost income. You'll partner with our Service Delivery teams to capture great impact stories and share what we do with stakeholders. Regular collaboration with the CEO is key for managing organisational messaging, supporting strategic communications, and keeping our brand consistent.
Principal Responsibilities
· Implement the Marketing and Communications strategy and plan, including tracking progress against KPIs
· Undertake a full and routine evaluation of all marcomms activity including preparing reports for colleagues and the leadership team
· Write briefs for external agencies/freelance support as required
· Oversee the maintenance of a comprehensive suite of marketing collateral that meets needs across the organisation, ensuring there is a cost-effective process in place for commissioning new materials
· Support internal communications by maintaining the Sharepoint hub front page
· Produce design and copy for inclusive and accessible marketing content including off and online for fundraising appeals, service delivery programmes and organisational brand messaging
· Maintain the AFK website, built on Wordpress, and manage the external web hosts and developers to ensure updates are successful and the website reflects brand guidelines and AFK’s tone of voice
· Produce a regular e-newsletter and increase subscribers by promoting the e-news across owned channels
· Manage the AFK social media accounts, working closely with the wider organisation to ensure brand alignment across all social channels
· Oversee the appropriate and consistent use of our brand across all communications touch points by ensuring all internal and external stakeholders have the resources and support required to work within the brand guidelines
· This post currently has no direct reports
Please submit a CV and a covering letter explaining how you meet the Person Specification. The letter should not be longer than 2 sides of A4.
Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Racing Welfare is the charity that looks after all horse racing’s people, other than jockeys, from the beginnings of their careers through and beyond into retirement.
As Digital Marketing Manager, you will be a key member of Racing Welfare’s Communications team, playing an important role in how the charity communicates with, engages and supports the racing industry.
This is an exciting time to join Racing Welfare as its communications and digital activity continue to evolve. With increasing focus on digital channels, campaigns and content, this role offers the opportunity to shape how Racing Welfare engages its audiences, promotes its services and delivers effective awareness and fundraising communications.
What you’ll do
• Lead the planning, delivery and evaluation of Racing Welfare’s digital marketing and communications activity across owned digital channels.
• Support the Head of Communications in strengthening engagement, consistency, impact and growth across Racing Welfare’s digital communications.
• Line manage and support the Digital Marketing Assistant, providing development support in a fast-paced communications environment.
• Create and deliver clear, engaging digital content across social media, websites and email, working collaboratively with colleagues across all Racing Welfare's departments.
• Produce high quality marketing materials in house, including campaign assets, promotional materials and event programmes, using Adobe Creative Cloud, InDesign and Canva.
• Manage and develop Racing Welfare’s websites and digital platforms.
• Support awareness campaigns and fundraising activity through well planned, effective digital communications.
• Use insight and performance data to analysis and improve engagement over time.
• Attend welfare, fundraising and industry events where required, to capture content for digital channels.
What you’ll bring
• Proven experience delivering high quality digital marketing and communications activity across multiple platforms.
• Strong creative and design capability, with experience producing marketing materials and publications.
• Excellent written and verbal communication skills, with strong copywriting ability and attention to detail.
• Experience managing websites, with a good understanding of HTML, plus a working knowledge of SEO and content optimisation.
• Strong knowledge of digital analytics, reporting and performance measurement.
• Ability to work effectively in a fast-paced environment, prioritising competing demands, managing deadlines and adapting to changing priorities.
• Experience of line managing and/or supporting an assistant team member.
• Confidence using Adobe Creative Cloud, ideally including InDesign and Canva.
• Knowledge of, or experience working with, mobile or web-based app platforms is desirable, as is an interest in horseracing and or social welfare.
Racing Welfare is committed to creating a supportive working environment where people feel valued, connected, and able to thrive.
This is an office-based role located in Newmarket, with some travel within the UK required.
The closing date is Friday 30th January. We reserve the right to bring forward the closing date if we receive a large number of suitable applications. Interviews will be held during the week following the closing date.
Salary: £38,000 to £41,500 DOE
You will be offered a competitive salary, employer pension scheme, 25 days annual leave (rising to 28 with long-service) plus bank holidays, flexible working patterns to ensure a healthy work-life balance, life assurance, tickets to almost all race meetings at Jockey Club racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives.
As a group, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
We strongly believe in being an innovative, diverse, and inclusive organisation and recognise that diversity in all our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates.
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974.
Racing Welfare’s Safeguarding Statement of Intent can be found on our website.
Racing Welfare is an equal opportunities employer.
Your Mission
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Working closely with the Digital Marketing Manager and Social Challenges Manager, the role will support day-to-day paid social delivery on Meta, using data, insight and testing to continuously improve results.
Responsibilities
Paid Social for Social Challenges (c.50% of role)
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Build, manage and optimise paid social campaigns on Meta to recruit participants into CALM’s Social Challenges.
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Translate campaign objectives into effective audience targeting, creative testing plans and budget allocation.
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Monitor performance daily, adjusting ads, audiences and spend to maximise lead volume, quality and cost-efficiency.
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Analyse campaign results, using platform data and internal insight to understand what’s driving high-value participants.
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Produce clear, actionable performance reports and recommendations for optimisation.
Campaign & Cross-Team Collaboration
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Work closely with the Performance Marketing Manager to support digital marketing activity across the organisation, including paid and organic social.
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Partner with the Social Challenges Manager to understand audience motivations, challenge mechanics and supporter journeys.
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Collaborate with CALM’s studio team to brief, test and refine creative that performs and stays on-brand.
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Feed performance insight back into campaign planning, proposition development and supporter experience.
Testing, Learning & Optimisation
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Implement structured testing across creative, copy, audiences and formats to improve performance over time.
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Use learnings from each campaign to inform future challenges and evergreen activity.
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Keep up to date with changes to Meta advertising, tracking, privacy and best practice, flagging risks and opportunities early.
Wider Digital Support
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Support wider digital marketing activity as required, including other paid digital channels and acquisition campaigns.
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Provide day-to-day cover for the Performance Marketing Manager during periods of leave, ensuring paid social campaigns continue to run smoothly and effectively.
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Support delivery of core marketing activity as required, including organic social, campaign optimisation, and reporting.
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Provide practical cover for the Social Media Manager when needed, supporting scheduling, publishing and basic community management to maintain a consistent social presence.
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Work with content colleagues to support drafting and optimising web and social content.
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Act as a reliable point of contact for digital marketing activity during absences, escalating issues appropriately.
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Contribute to improving CALM’s use of data, attribution and performance insight across digital fundraising.
Your profile
Essential
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Hands-on experience managing paid social advertising on Meta.
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Strong analytical skills and confidence working with performance data, metrics and insights.
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Experience of testing and optimisation across creative, audiences and formats.
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Ability to monitor social spend and deliver against clear targets.
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Comfortable working across teams and balancing multiple priorities.
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Strong written communication skills, with an understanding of what makes compelling ad copy.
Desirable
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Experience in charity, fundraising or purpose-led marketing.
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Familiarity with paid marketing funnels and supporter journeys.
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Experience working with tracking, pixels and basic attribution concepts.
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Experience working on organic social.
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Copywriting experience across a range of channels.
Why us?
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £32,000 - £37,000
A work environment that values creativity, personal growth and collaboration.
Reports to: Performance Marketing Manager
Contract: 12 month fixed term contract
Closing date: 8 February 2026
Right to work in the UK
To apply, you’ll need to already hold the right to work in the UK, as we’re not able to offer visa sponsorship for this role.
To help people end their misery, not their lives.

The client requests no contact from agencies or media sales.
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
Are you an experienced marcomms professional with a passion for building relationships and increasing audience engagement? We’re looking for the right person to join us to drive our schools-facing campaigns, working across the marketing communications mix.
Working with a range of stakeholders, you’ll manage the development, planning and execution of a range of strategic campaigns and communication. You’ll create compelling content that promotes our activities across multiple channels, tracking and reporting on performance and engagement.
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
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We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
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We are collaborative. We listen, share and work in partnership to achieve our vision
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We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
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We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
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We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About the role
The Marketing Communications Manager is responsible for the strategic delivery of strong marcomms campaigns and content creation that help meet programme targets, raise the profile of our work and drive increased targeted engagement with our programmes and services.
Your main focus will be on programmes to engage our schools audiences, including teachers, careers leaders and young people. You will also drive engagement with organisations that run STEM outreach activities to help make all schools outreach more impactful.
In your role you will manage recruitment campaigns and marcomms for EUK Education (our schools-facing brand) and associated programmes such as Big Bang. You will also manage social channels, web editing and some design elements, as well as supporting on wider marketing communications to our corporate audiences.
The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve frequent / may involve some travel in the UK (amend as required).We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
Further details of the role can be found in the job description and person specification.
Person specification
Essential skills / competencies
- Proven experience of developing, planning and executing effective marcomms campaigns, including monitoring, analytics and reporting against targets
- Experience of schools/teacher-focused marketing communications
- Strong understanding and experience of digital communication methods, including CMS, social, e-marketing platforms, Google Analytics, SEO
- Experience of creating digital marketing content and managing design and production processes
- Ability to think creatively and innovatively whilst working under pressure
- Strong attention to detail, ensuring high quality outputs are delivery on deadline and to budget
- Excellent relationship management skills and experience of successfully managing external agencies
- Ability to work independently and flexibly in a rapidly changing environment
- Excellent communication skills, both written and oral
- Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion
Desirable skills / competencies
- Experience of AEO/GEO and AI for marketing communications
- Strong analytical skills, turning data into insights
- Video editing skills
Education / level of experience
- A professional marketing or communications qualification is desirable but not essential for this role
- This role would suit candidates with several years of solid marketing communications experience, ideally including some experience at manager level
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
The deadline for applications is 5:00pm on Sunday 1 February 2026.
Interviews
Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted within 2 weeks. If you have not heard from us by this time, please assume that you have not been successful.
First interviews will be held mid to late February
What can we offer you?
- Competitive salary
- 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
- Competitive pension (10% employer contribution)
- Annual bonus opportunity
- Flexible working
- A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
- Employee Assistance Programme
- Life Insurance (4 x salary)
- Cycle to Work Scheme
- Long term illness/incapacity insurance cover (permanent health insurance or PHI)
- Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
- Discounted gym membership
- Yearly flu vaccination
Merseyside Youth Association is seeking an energetic and visionary Outdoor Education Centre Manager to lead our lakeside Outdoor Education Centre (based on the Lord Derby Estate in Knowsley) into its next exciting chapter.
You’ll be the driving force behind the Centre’s direction, designing imaginative outdoor programmes for children and young people including those who may never have experienced the outdoors before.
Alongside the outdoor delivery, you’ll bring strong commercial flair: developing and delivering a robust income generation strategy, managing budgets, securing grants, expanding school and corporate bookings, and positioning MYA as the provider of choice for outdoor education locally and beyond.
You’ll build meaningful partnerships, drive targeted marketing, track both impact and financial KPIs, and ensure our programmes not only change lives but also sustain the long-term future of the Centre.
If you’re driven, innovative, and passionate about shaping inclusive outdoor experiences that help young people grow in confidence and joy, this is your opportunity to lead something remarkable.
Note: As part of your application please make sure you highlight how you meet both the Essential and Desirable elements of the job specification.
Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children.
The above post will be subject to Enhanced Disclosure,
Please note, CV’s will not be accepted and should not be part of your supporting information.
Closing Date for Completed Applications: Midnight Tuesday 3rd February 2026
Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment
Creating a Positive and Lasting Change in the Lives of Merseyside's Young People
The client requests no contact from agencies or media sales.
By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed £0.8bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build stronger communities and a fairer society.
It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years.
Find out more about our values and what we do by visiting our website.
Our values are: People First, Curious, Bold, Collaborative, Accountable
About this role:
Reporting to the Head of Policy and Communications, the Policy and Communications Coordinator will support SIB’s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB’s ongoing communications and public policy work and its reach and influence, building on a growing base of expertise across SIB’s three strategic priority areas: Green Transition, Infrastructure and Services.
Key responsibilities
1. Support the Head of Policy and Communications to deliver the Policy and Communications strategy for SIB.
2. Making use of media and parliamentary tracking software keep abreast of SIB’s strategic policy areas, sharing accessible updates and digests of relevant legislation and central and local government programming and media coverage.
3. Attend / watch online relevant parliamentary committees, All Party Parliamentary Groups (APPGs) and Commons and Lords sessions, capturing relevant outcomes and identifying MPs and Lords that SIB should seek to work with / influence.
4. Support the Head of Policy and Communications to identify a key parliamentary contacts list. Create tailored communications for these key contacts which share relevant statistics and case studies from SIB’s portfolio, alongside policy influencing lines. This will include drafting questions and briefings where relevant, and ensuring that regular contact is maintained.
5. Support the drafting of consultation responses and press releases using SIB’s core messaging, reporting, research and data.
6. Support SIB’s annual party conference attendance with coordination and administration in advance and in person.
7. Support the Head of Policy and Communications with attendance at influencing meetings and webinars with, for example, the Association of Decentralised Energy, Community Energy England, Locality, Better Society Capital, the Access Foundation and others.
8. Draft internal and external copy for newsletters and the SIB intranet and website.
9. Monitor the press email address and support correspondence with journalists on reactive and proactive stories.
10. Attend and provide oversight to the Social Investment Forum, as part of SIB’s secretariat and hosting.
11. Write, edit and produce engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels.
12. Management of external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks.
13. Work with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences.
14. Work in line with the organisation's values, principles and processes to achieve operational excellence.
15. Adopt our continuous improvement and learning ethos
16. Support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I
17. Support and contribute to the implementation and delivery of SIB’s strategy
18. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required
Core competencies
- Previous experience of working in a public policy, PR, marketing, external affairs or communications role
- Excellent writing skills
- Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses
- Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way
- Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB’s strategic aims
- Experience of building effective media partnerships
- Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments
- Experience of developing and delivering effective communications campaigns, including through a range of digital channels
- Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
- Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process
- An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy
- Excellent IT skills and the ability to learn new programmes quickly
Desirable competencies
- Data visualisation skills
- Data storytelling
- A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers
- Understanding of the UK charity and social enterprise sectors
Education / Professional experience
- Experience in policy, research and media
- Experience of collaborative working across teams
- In-depth digital communications expertise
We believe in the power of the social economy to build a more equal society.
Digital Communications Officer
£27,693 - £31,173 (plus London weighing if applicable)
Location : Based out of any of the WEA offices, with Hybrid working available. Typically 2 days in the office. Arrangements to be made locally.
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.
As the Digital Communications Officer, you will play a vital role in enabling the WEA to meet our mission to bring adult education within reach of everyone who needs it, fighting inequality and promoting social justice.
The post holder will be responsible for supporting the Digital Branding Manager with the delivery of impactful digital campaigns (web, social media, email marketing, PR/comms) that focus on promoting our work to a variety of audiences and stakeholders, enabling us to create change for thousands of adult learners across England and Scotland. There will be a particular focus on social media within this role – you would be the WEA social media guru!
This role isn’t about marketing WEA courses, it’s about showcasing the impact of lifelong learning, growing our membership and influencing decision makers and the public. This role would suit a self-starter with knowledge and experience of the social media and digital communications landscape and can think big picture about campaigning activity. We are looking for someone who can film and edit social media content to a high standard as we look to grow our in-house produced social content.
Charity comms experience and experience of working within a charity/non-profit would be an advantage. We are a new team with high ambitions and exciting challenges looking for a creative storyteller who can shape our voice, drive conversations around our work and grow our reach.
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please get in touch. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team at Citizens Advice Doncaster as a General Adviser! You'll play a vital role in empowering local residents by providing high-quality advice and support across our offices and community outreach locations.
This role demands excellent customer service and a dedication to achieving the best possible outcomes for our clients, always upholding the core values of Citizens Advice.
You'll thrive in a dynamic environment, demonstrating a proactive and flexible approach to meet client needs and exceed project and funder expectations. The role requires travel within the City of Doncaster.
Role purpose
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To provide a high-quality advice and support to clients accessing the service via face to face, telephone, email and web chat
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Deliver Financial Capability and Income Maximisation advice to clients
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Support Clients to understand the benefits systems and application processes
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To share responsibility for compliance with Projects, targets and requirements.
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Ensure high quality standards are met and that data is captured and recorded accurately.
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To work effectively with other partners and stakeholders to deliver a seamless service to clients
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Undertake service delivery at Outreach venues across the city as required.
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To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.
Advice
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Provide General Advice and assisted information to clients at our offices and outreach locations via face to face, email and web chat
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Conduct initial assessments to understand clients' needs and identify the key issues.
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Provide accurate, impartial, and confidential advice on a range of topics, including benefits, debt, housing, employment, and consumer issues.
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Explain complex information clearly and concisely, ensuring clients understand their options.
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Assist clients in exploring different solutions and making informed decisions.
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Empower clients to act on advice and information provided
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Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
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Liaise with third parties as appropriate.
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Ensure income maximisation through the take up of appropriate benefits.
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Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.
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Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
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Comply with all organizational policies, procedures, and guidelines in the performance of all duties
Research and campaigns
● Assist with research and campaigns work by providing information about clients' circumstances.
● Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
● Monitor service provision to ensure that it reaches the widest possible client group.
● Alert other staff to local and national issues.
Essential Skills & Experience:
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Proven experience in providing high-quality advice and support to clients.
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Ability to explain complex information clearly and concisely
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Excellent communication skills, both verbal and written, including strong negotiation and representation abilities.
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Advanced IT proficiency, including expertise in maintaining databases and spreadsheets.
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Demonstrated ability to effectively interview clients, assess their needs, and identify key issues.
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Strong organisational and time-management skills, with the ability to prioritize tasks, meet deadlines, and effectively manage a demanding caseload.
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Proven ability to utilise IT effectively in the provision of advice, including the preparation of reports and submissions.
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Strong teamwork and collaboration skills, with a willingness to work effectively within a team environment.
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A strong understanding of and commitment to the aims and principles of Citizens Advice, including its equality and diversity policies.
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A strong work ethic and a proven ability to adapt to changing priorities and targets
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Understanding of welfare rights and benefits
In accordance with Citizens Advice national policy we require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A new and exciting opportunity has arisen for a Digital Marketing Officer (0.6 FTE / 22.5hrs per week) with strong digital marketing skills and passion for engaging content.
You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to people’s lives and livelihoods.
Working closely with the External Relations team on our award-winning campaigns, communications, content and marketing, you will deliver paid and organic social media campaigns - creating strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content and email marketing.
We are looking for someone with solid marketing and copywriting skills, a focus on using data to find out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous experience in the charity sector is not necessary.
National Numeracy is based in Brighton, and while office-based work is available, we also offer remote, hybrid and flexible working. This role will include occasional UK travel.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent
Hours: 37.5 hours per week
Salary: Starting from £24,523.79 (increasing upon completion of competencies)
What's in it for You?
In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics:
· Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution and Long Service Recognition
- Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders
- Work-Life Balance: An additional day for your Birthday, enjoy a set schedule and competitive family-friendly benefits
- Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression
The Brief
This isn’t cold calling— you’ll have the opportunity to support people during their time of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.
We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.
Your journey begins on 2nd March 2026, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM–4PM) you’ll then have the opportunity to transition to hybrid working once competent in your role. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Shifts for this role are between 7AM and 8PM, with an alternative Saturday or Sunday shift , offering a schedule that fits your lifestyle. We understand the importance of work-life balance.
Apply now to join a contact centre with a difference and start making a positive impact today!
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.


