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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity to shape engaging campaigns and storytelling across digital, social media, email, PR and community channels. Working as part of our Fundraising and Communications team, you’ll create compelling and accessible communications that inspire action, strengthen our community, support fundraising and help people live full and healthy lives with MS.
Working closely with colleagues, ambassadors and people living with MS, you’ll help amplify authentic lived experience, develop impactful campaigns and use insight and digital best practice to grow engagement and reach.
We’re looking for someone with strong writing and storytelling skills, experience delivering communications, marketing or digital campaigns, and a good understanding of digital engagement, social media and email marketing. Most importantly, we’re looking for someone who is collaborative, proactive and motivated by making a meaningful difference.
About Overcoming MS
Overcoming MS is the world’s leading MS healthy lifestyle charity. We help people live full and healthy lives with MS through evidence-based information, practical tools and a supportive global community.
Since 2012, we have supported people affected by MS to make informed lifestyle choices alongside medical treatment, helping people feel more empowered, informed and hopeful about living with MS.
Our vision is a world where everyone with MS has the information, confidence and support they need to live well.
Job summary
The Communications and Marketing Manager plays a central role in helping Overcoming MS reach and support more people living with multiple sclerosis worldwide. The role leads the creation of compelling, evidence-based, and emotionally engaging communications that strengthen connections with our community, raise awareness of the Overcoming MS approach, support fundraising, engagement, and behaviour change, and showcase our services and offerings.
Working across communications channels, campaigns, storytelling and community engagement, the postholder will enable our audiences to feel they have the appropriate level of information and confidence to make lifestyle changes, through the support we offer to live a full and healthy life with MS.
Key responsibilities and duties:
The role comprises the following key areas of responsibility:
Communication and campaign creation
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Craft engaging, accessible and audience-focused communications which inspire action, deepen engagement and build trust.
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Plan and execute integrated marketing and communications campaigns across digital channels, print, PR and Community channels in alignment with our Fundraising and Communications Strategy.
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Support the Head of Communications, Marketing & Digital with campaign planning, aligning Communications objectives to organisational and income generation objectives.
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Support the Services team with the promotion of our services, including the dissemination of insights and data, to grow our awareness and engagement
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Support colleagues and audiences. Working with stakeholders to ensure communications are planned and delivered at the right time to meet their needs.
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Ability to communicate complex or sensitive information in a clear, accessible and empathetic way.
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Understanding of inclusive and accessible communications best practice.
Using results to drive change
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Use audience insight, analytics and user behaviour to shape campaigns and improve engagement.
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Test, learn and optimise marcomms communications through experimentation, AB testing and evaluation.
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Contribute to Marcomms evaluation on performance and impact.
Storytelling and Community voices
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Build trusted relationships with people living with MS and the wider Overcoming MS community to develop authentic and inspiring stories.
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Support contributors sensitively and ethically, ensuring appropriate consent and safeguarding processes are followed.
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Identify opportunities to amplify community voices across campaigns, fundraising and communications.
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Ensure storytelling reflects the diversity and inclusivity of the Overcoming MS community.
Social media and content creation
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Lead on building our impact and engagement on social media with our audiences, in line with our objectives, including supporting awareness and engagement campaigns and fundraising.
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Ensure that we are using the best tools and techniques by staying up to date with trends.
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Monitor social media, ensuring prompt and accurate responses to enquiries.
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Use analytics to constantly optimise our social media impact.
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Ensure content is accessible, audience-led and aligned with best practice in health communication.
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Support content development across both digital and print communications where required.
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Working closely with the services team, lead the content creation and maintenance of our website to maximise our impact with audiences.
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Build and nurture relationships with celebrity ambassadors, influencers and public supporters.
Email marketing
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Develop content for email marketing, including for fundraising and events campaigns.
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Optimise email by A/B testing content to maximise performance through design and content improvements, and creating triggered email sequences to build our message.
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Use audience segmentation and personalisation to support campaigns.
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Use analytics to identify ways to constantly optimise our email impact.
Community Engagement
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Support our digital community through different discussion groups and platforms (social media, hubs, etc). Including liaising with internal teams and promoting best practice.
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Support online events and drive positive engagement opportunities.
Brand communication
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Ensuring all activity aligns with brand priorities.
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Championing on-brand messaging. Acting as a trusted expert on brand tone of voice.
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Ensuring all media and communications guidelines/policies are followed and kept updated.
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Sharing best practice with the wider organisation and continuing professional development.
Creative skills
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Generate and develop creative and innovative ideas with a good eye for brand, design, film and photography.
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Develop clear briefs and oversee production of high-quality digital and printed communications materials.
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Create engaging collateral through design software.
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Edit small amounts of audio or video (desirable).
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Support content development across both digital and print communications where required.
PR and Media
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Support the Head of Communications, Marketing and Digital with media relations through press releases and statements.
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Support with securing regional, national and international media coverage, sourcing case studies and creating campaign assets and messaging for media partners.
PERSON SPECIFICATION
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Self-motivated and adaptable/proactive, with strong organisational skills and the ability to manage competing priorities effectively
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A keen eye for detail with a consistently high quality of work output.
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Highly organised, able to manage a content schedule, and plan and deliver digital campaigns. Able to prioritise work across multiple projects to meet deadlines.
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Demonstrable experience in developing, leading and executing high-quality, effective communications and engagement strategies that achieve desired results.
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Excellent writing, editing and communication skills for social media, web, email and PR.
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An understanding of how communications affect and engage audiences.
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An ability to communicate in an inclusive way with diverse audiences.
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Experience in managing and optimising website content, with strong on-page SEO skills.
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Confident using email marketing and social scheduling
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Familiarity with Google tools (Analytics, Adwords, Search Console, etc) and digital monitoring tools.
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Skills in creative content development, such as audio, video and photo editing.
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Interest in wellbeing
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Experience managing external suppliers, freelancers or creative agencies (desirable)
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Experience working in the charity, health or wellbeing sector. (desirable)
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Able to flex hours and work outside normal hours where needed to cover events (time off in lieu will be provided).
This job description outlines the main responsibilities of the role, but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role.
How to apply: Please click on the Apply Now button, submit your CV, and please answer the three questions we have prepared for you. Please use the Cover Letter space to tell us your motivation for working at Overcoming MS.
Application timeline:
Close date: until 9am Monday 15th June
First round interviews: 18th and 19th June, online via Microsoft Teams
Second round interviews: 23rd June on Teams/in person TBC, and it will include a short task and presentation
Our Commitment to Equity, Diversity and Inclusion: We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.
We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.
If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be part of the team at a charity which has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?
Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives.
Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities.
We have a unique relationship with our founders, the Guild (alumnae) of Cheltenham Ladies’ College, we are located on the fringes of the City, and we generate income from hiring out space in our community centre. These opportunities make the Marketing & Fundraising Manager position varied and interesting, with plenty of possibility to grow and develop in the role.
Job Purpose:
The Marketing & Fundraising Manager will play a key role in developing and implementing St Hilda’s East’s marketing strategy and will take the lead in organising fundraising events and securing funds from individual donations, and rental and room hire income.
They will lead on communications with external stakeholders through the development and implementation of SHE’s marketing plans and social media strategy. There will be a particular focus on strengthening our unique link with the Guild (alumnae) of Cheltenham Ladies’ College, as well as with parents and pupils of the school – to raise awareness of the impact of St. Hilda’s East and to organise joint events. The postholder will work alongside freelance fundraisers who focus on maximising grant income.
It is not essential to have experience in the non-profit sector; we would love to hear from you if you have experience in sales and marketing in a commercial environment and are looking to bring your talents to the charity sector.
This job is for you, if you:
- possess excellent writing skills and a passion for communicating our charitable mission, possibly moving into the charity sector for the first time
- have the ability to develop and mantain positive relationships with a diverse range of people including high net worth individuals, partners, colleagues, and service users
- have a proactive and creative approach to solving problems and researching and developing new sources of income
- have the ability to manage multiple priorities, effectively balancing operational and strategic expectations.
Benefits
You will have access to an Employee Assistance Program, Training & Development support, flexible working arrangements, and 25 annual leave days plus bank holidays.
Closing date for applications: 26th June 2026 at 23:30, however, applications will be assessed on a rolling basis and might close early if the position is filled
Interviews: Week of 8 June and ongoing
Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
#fundraising #marketing #fundraisingmanager #marketingmanager
To apply click 'Apply Now', and submit your CV and a cover letter. Your cover letter should be no more than 1 page long and, explain how you meet each of the criteria in the Person Specification. Don’t forget to provide examples to evidence your experience and abilities.
St Hilda’s East delivers a wide range of engaging activities for local communities in Tower Hamlets to promote wellbeing and social connection.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
At CharityJob, we help charities find people who share their purpose, faster and more easily. We’re passionate about fair and effective recruitment and listening to our candidate and recruiter customers to improve our products, content and marketing.
We’re the number one job board in the UK for charities. And we provide leading technology to support our recruiters, including an applicant tracking system, as well as our sister networking platform, CharityConnect.
We’re motivated by the belief that great people power great causes. We’re a mission-led, commercially sustainable business that balances social impact with innovation, collaboration, and high standards of service. We have around 30 employees working for us across marketing, product, sales, software development and finance.
Our team cares deeply about the sector we serve and the experience of everyone who uses our platform. Working here means contributing to a product that helps charities thrive, while being part of a supportive, inclusive workplace where ideas are valued and personal development is encouraged.
About the role
We’re looking for a Senior Content Manager on a 12-month fixed-term contract to cover maternity leave. You’ll lead on all content across the organisation, including two blogs (our Career Advice blog for candidates and our Recruiter Insights blog for recruiters), our email and e-newsletter copy, sales collateral, product messaging, PR campaigns and anything else needing an expert editorial eye.
Annual leave: 25 days (+ bank holidays)
Reporting line: you’ll report to the Marketing Director and be part of the Marketing team.
Hours: 9am-5.30pm (with reduced hours of 9am – 5pm in December and August). Flexibility will be considered.
Working arrangements: this is a hybrid role, with two fixed days a week (Tuesdays and Thursdays) working in the office.
Job application process: to apply, please send your CV and answer a few short screening questions.
We can only accept applications for this role from applicants who live in the UK.
Job description
What you’ll be working on:
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Regularly planning and producing content for the CharityJob blogs.
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Updating the content calendar with article revisions and new content in line with business needs, seasonal trends and sector updates.
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Continually monitoring and maintaining our existing blog content, including optimising performance, working with our external agency to fill content gaps and conducting keyword research to improve organic content reach.
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Leading on SEO across the organisation, including managing our relationship with our external agency, acting on their recommendations and liaising with our in-house development team.
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Working closely with the Senior CRM Manager to write copy for promotional and service emails and trigger campaigns.
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Working closely with our external agency to manage digital PR campaigns to raise awareness of CharityJob and our products with trade, local and national press.
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Editing product copy to make sure that the right messages and prompts appear in the right places and in the right tone of voice across our website and products to help achieve business objectives.
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Producing supporting or customer-facing documents for our sales team.
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Writing guides and other long-form content, and briefing designers to deliver a finished product.
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Managing content produced for and with CharityJob’s partner organisations.
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Copyediting and proofreading copy and documents across the organisation.
This job is for you if:
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You understand the role of content marketing in the overall marketing strategy and customer journey.
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You have excellent copywriting skills, particularly for email campaigns and landing pages.
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You have a good knowledge of SEO and Google Analytics (AI search would be a bonus)
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You can highlight key feature benefits in new software products and distil these into engaging content and copy.
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You have excellent proofreading and copyediting skills and a keen eye for detail.
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You’re used to successfully juggling multiple projects, working calmly under pressure and managing tight deadlines.
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You have some experience of working with and managing third-party suppliers.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
About the role
We have an exciting opportunity to join our Marketing, Communications and Engagement team in a newly created Marketing Communications Officer role.
This role exists to support the planning and delivery of integrated, multi‑channel marketing campaigns that drive awareness, engagement and impact across our Brand, Services and Fundraising activity. Working closely with the Senior Marketing Communications Officer and Marketing Communications Manager, you will play a key role in bringing campaigns to life across social media, email, web and paid channels.
You’ll be responsible for creating and coordinating content tailored to different platforms, ensuring campaigns are delivered consistently, on time and aligned to agreed objectives and KPIs. From drafting social content and email campaigns to updating website journeys and supporting paid activity, you’ll help deliver joined‑up campaigns that create a seamless experience for our audiences.
By supporting campaign execution and performance tracking across channels, you will help improve reach, engagement and conversion - ultimately ensuring more musicians and people in music can access our services and support.
About you
To be successful in this role, you will have experience supporting or delivering multi‑channel marketing campaigns, with a strong understanding of how content and messaging adapts across social media, email and web. You’ll be confident creating and publishing content, and able to write clear, engaging and accessible copy tailored to different audiences and platforms.
Highly organised, you’ll be able to manage multiple campaign elements, deadlines and incoming requests, while maintaining excellent attention to detail. You’ll be comfortable using data from different channels (such as social, email and web metrics) to monitor performance and inform improvements.
You’ll bring a proactive, collaborative approach, with strong communication skills and a genuine interest in creating effective, audience‑focused campaigns that deliver impact.
Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.
About Us
At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose.
Musicians give us so much, but what they do often means bearing their hearts and fighting for chances in a sea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find a helping hand when things go wrong. We’re there for musicians so music can be there for us.
Things can also be tough for people behind the scenes. Music Minds Matter supports the mental health of everyone working across music, whether they’re backstage, in the studio or on the road. Good times, bad times, all the times, we’re always here.
Both charities are funded by music lovers and partners who share our passion. With their help, we ensure that those behind the music stay well and keep doing what they love.
How do I apply?
For full details of the role and how to apply please click ‘Apply’ and visit our website. You will need to download our application forms and submit these to us by the deadline below.
The client requests no contact from agencies or media sales.
Job Title: Test and Quality Assurance (QA) Engineer - Web Applications
About You:
You would be working within the Cadet Digital Services framework, ensuring the UK’s Cadet Forces MIS and associated web apps are maintained to an exceptional standard. We are looking for a dedicated and detail-oriented Test and Quality Assurance (QA) Engineer to join our Agile Delivery team. If you are passionate about ensuring the highest quality implementation and delivery of web applications and have a proven track record in both manual and automated testing, we’d love to hear from you!
Key Responsibilities:
- Conduct comprehensive manual testing of web applications to ensure functionality, usability, and performance.
- Develop, implement, and maintain automated test scripts using tools such as Playwright, Cypress or Selenium Web Driver.
- Collaborate closely with the development and project teams throughout the Software Development Life Cycle (SDLC), ensuring Agile and SCRUM methodologies are followed.
- Utilise test management and bug tracking tools such as Azure DevOps or JIRA to document test cases, track defects, and manage testing processes.
- Work closely with developers to ensure the seamless integration and architecture of web applications using technologies like HTML5, CSS, and JavaScript.
- Analyse test results, identify problems, and work with developers to seek solutions to ensure optimal performance and user experience.
- Leverage knowledge of Oracle Application Express (APEX) in testing and troubleshooting web applications.
- Work in an Agile environment with a key role in all ceremonies.
Required Skills and Qualifications:
- Proven experience in manual testing of web applications.
- Strong practical knowledge of MS365 applications.
- Strong background in creating and running automated testing scripts (experience with Cypress or similar is highly preferred).
- Solid understanding of SDLC, Agile, and SCRUM methodologies.
- Experience with test management and bug tracking tools (e.g., Azure DevOps or JIRA).
- Knowledge of core web technologies such as HTML5, CSS, JavaScript, and web application architecture.
- Excellent analytical, problem-solving, and communication skills.
- Familiarity with Oracle Application Express (APEX) is a plus.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Sunday 21st June 2026 by 2359.
Interviews will be held ishortly after.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Project Manager (Cascade Wellbeing Project)
Part Time – 21 hours (3 days) per week
Salary £24,000 (£40,000 FTE)
We are seeking a Project Manager to deliver the Cascade Project – a partnership between the St Benedict’s Centre and the Diocese of Rochester. The project aims to develop a programme of initiatives and interventions to support frontline church leaders (lay and ordained, including Headteachers of church schools) with their wellbeing.
The project has been under development for the past year. The Project Manager will lead the project from development to implementation. Funding has been committed by the Church Commissioners for the first 4 years of the implementation period.
The Project Manager will provide overall leadership for the Cascade project, taking responsibility for setting culture and strategy and vision, developing strong and successful relationships with key external partners, delivering an imaginative programme (in person and online) to support the wellbeing of lay and ordained church leaders (including Headteachers of Church Schools) in the Diocese of Rochester and beyond, and ensuring that there are sufficient resources available for Cascade to flourish.
Candidates should have experience of leadership in a church setting with project management experience. You should have an understanding of wellbeing issues for frontline workers and knowledge of a variety of therapeutic processes and other interventions. You will have excellent organisational and communications skills.
Please see the attached Job Description for a full list of responsibilities, which include:
· Developing a clear vision and strategy for the project, ensuring that all necessary resources are in place for the project to flourish
· Developing, delivering and sustaining an imaginative and adaptive programme of interventions to support the wellbeing of lay and ordained church leaders, including workshops, peer support, therapy, counselling, one-to-one support, coaching, conferences, retreats, speakers on specific topics, etc
· Responsibility for building strong and effective relationships/partnerships with external stakeholders
Please note that we are advertising this role in parallel with the role of St Benedict’s Centre Warden. While the two roles are distinct, they are inter-related. We are open to flexing both appointments where one person is interested in holding both part-time roles together.
What we can offer:
· Flexible working, Hybrid working and TOIL
· Generous holiday entitlement
· Contributory pension scheme
· Access to an Employee Assistance programme
This is an employed post, if you are an ordained candidate wishing to remain a member of the clergy pension scheme, please contact us for a discussion about salary and pension.
The St Benedict’s Centre is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes. We are committed to the Diocese of Rochester’s aim to achieve diversity by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help create a culture of inclusion and belonging.
Closing date for applications: Friday 12 June
Interviews will be held: Wednesday 1 July
A diverse and vibrant community of faith, we share the vision that we are Called Together to change, serve and grow the Church



The client requests no contact from agencies or media sales.
We are seeking a collaborative leader ready to transform service desk operations. We're seeking a Service Desk Lead who can elevate support quality, be solution focused and importantly drive team excellence. This is your opportunity to impact how IT support is delivered across MND Association, moving from reactive incident management to intelligent, trend focused service improvement.
Key Responsibilities
- Lead, develop and support a team of Support Analysts with clear coaching, performance management and professional development to build capability and maintain service excellence
- Identify trends, patterns and common problems within ticket data to recommend and implement resolutions, reducing ticket volume and preventing recurring issues
- Own and improve service quality standards, ensuring incidents and requests are resolved efficiently within agreed service levels and that users receive consistent, high-quality support
- Monitor and report on Service Desk activity and KPIs, using data analysis to drive continuous improvement
- Configure and optimise Service Desk tools and reporting systems to improve efficiency, visibility and decision-making capability
- Manage day to day Service Desk operations, including logging, tracking and escalation of incidents and service requests, with clear communication to stakeholders
- Maintain and develop the Service Desk knowledge base, documentation and IT asset registers to support efficient resolution
- Collaborate with IT, Digital and Data teams on service improvements, system enhancements and testing to ensure slick user experience across new implementations
- Deputise for the IT Operations Manager as required and provide support across the wider IT team
About You
- Proven experience leading IT Service Desk or IT support teams in hybrid environments, with a track record of performance management, staff development and team motivation
- Excellent communication and stakeholder engagement skills, with the ability to explain technical concepts clearly to non-technical audiences
- Proficiency with Service Desk and ITSM tools (particularly ManageEngine) and strong technical knowledge of Windows OS, Microsoft 365, Dynamics and Entra ID
- Demonstrated success in improving operational metrics, reducing ticket volume and building high performing, engaged teams
- Analytical mindset with the ability to identify patterns in data, spot root causes and drive evidence-based process improvements
- Experience in a charity or not-for-profit organisation, or a demonstrable understanding of mission-driven environments (desirable)
Hybrid working expectations: office attendance one day per week with requirement to be onsite 2-3 days per week for initial 3 months.
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£36,000 - £38,000 + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities:
Supporter Experience & Journeys
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight
- Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard and understanding of retention.
Mid‑Value & Legacy Development
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-wide Contribution
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines.
- Experience with payment recovery tools and card update flows.
- Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor-first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
- Highly motivated and results driven.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Monday, 15th June 2026.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
JRS UK is recruiting full-time Fundraising and Communications Officer as part of our Communications, Fundraising, and Advocacy team.
You’ll be part of a mission that restores dignity, hope, and agency to people rebuilding their lives after displacement. Whether you're crafting a fundraising appeal, sharing stories on social media, or meeting with refugee friends to help supporters understand their experiences, your work will have real impact. If you're passionate about justice, creative in your communication, and eager to build meaningful relationships, this is your chance to make a difference every single day.
Job description
1. Supporter engagement:
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Thanking and recording donations; maintaining up-to-date supporter records
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Supporting outreach through JRS UK events such as our Advent Service and report launches
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Representing JRS UK at external events such as Greenbelt festival or the National Justice and Peace Network conference
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Undertaking talks and appeals in parishes or school
2. Digital and Offline communications:
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Producing and distributing printed materials (e.g. quarterly newsletters; publicity materials; parish resources)
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Maintaining and developing JRS UK’s digital presence (e.g. website; social media; e-updates)
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Capturing and managing digital assets (such as audio, photographs, and videos)
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Developing content for JRS UK’s website, newsletters, and social media – scoping and drafting content that champion refugee voices, shares our work, or engages supporters in our advocacy
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Analysing web traffic and social media engagement to inform future activity
3. Appeals
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Supporting the delivery of JRS UK’s three direct-mail appeals (Advent, Lent, World Day of Migrants and Refugees) and our annual legacy appeal by:
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Researching and drafting content
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Curating and segmenting data
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Sourcing and producing visuals
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4. Trust fundraising
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Stewarding relationships with some small and medium sized trusts
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Drafting and submiting grant applications and reports
5. Other duties as required by the Communications and Fundraising Manager or Head of Communications, Fundraising and Advocacy
The client requests no contact from agencies or media sales.
Compassion in World Farming International is a global movement transforming the future of food and farming. Help amplify powerful campaigns to end factory farming through compelling, purpose‑driven social media.
Social Media Manager
- Role type: Full-time; Permanent
- Location: Godalming, UK (hybrid working pattern 2x days a week in the office)
- Salary: £36,825-£41,000 per annum (depending upon skills and experience)
About the role
As our Social Media Manager, you’ll play a key role in raising Compassion in World Farming’s public profile and driving engagement with our UK campaigns. You’ll use social media to communicate our strategic objectives, inspire action, and support our mission to end factory farming by 2040.
As part of our UK Communications Team, this role blends strategy, creativity, and community engagement. You’ll work closely with campaigns, fundraising, supporter engagement, and HQ teams to deliver high‑quality, impactful social content.
As our Social Media Manager, you’ll be responsible for:
- Managing Compassion in World Farming’s UK social media channels, delivering engaging content and effective community management
- Inputting into and delivering the UK social media content, broadcast and engagement strategy
- Developing and overseeing creative social media content, including video, graphics, and live coverage from events
- Monitoring, analysing, and reporting on social media performance to inform continuous improvement
- Identifying trends, opportunities, and influencers to increase reach, relevance, and impact
- Supporting wider communications activity, including media content and campaign activations
About you
To succeed in this role, you’ll be an experienced and confident communicator with a strong understanding of social media. You’ll need to be comfortable managing multiple priorities, responding to fast‑moving opportunities, and tailoring messages for different audiences, all while staying aligned with our values and mission.
Skills and experience you’ll need to bring as our Social Media Manager:
- Previous professional experience of managing social media channels, with experience using social media management tools
- Excellent understanding of social media platforms, particularly Instagram, Facebook, and TikTok
- Experience creating and editing social media content, including video
- Strong knowledge of social media KPIs, analytics, and reporting
- Outstanding written and verbal communication skills, with the ability to write compelling copy for different audiences
- Ability to work flexibly, manage competing deadlines, and remain calm under pressure
- A proactive, approachable, and collaborative working style
If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.
Why join us
This is a meaningful opportunity to use your skills and passion to create real impact for animals, people, and the planet.
We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including:
- 25 days annual leave + bank holidays
- Health Cash Back Plan and 24/7 GP access
- Employee Assistance Programme and MHFA support
- Premium Calm App subscription
- Electric car scheme available
- Defined contribution pension scheme
- Enhanced discretionary sick pay
- Hybrid working model (role and location dependent)
- Free onsite parking and office next to mainline station
- Cycle Benefit scheme and other savings options
- Ongoing learning and development opportunities
How to apply and key dates
If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV.
Please note that we may begin interviews on a rolling basis, so early applications are encouraged.
Closing date: 10am Friday 5 June
1st Stage (Teams) Interview, with task: Wednesday 10 June
2nd Stage (Face to Face at HQ) Interview: Monday 15 June
“Join us in building a more compassionate future for animals, people, and the planet.”
As part of Stage 1 interviews, shortlisted candidates may receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.
About Compassion
Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.
Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack and Careers Page.
To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
Compassion in World Farming International is a leading global organisation working to end factory farming.



The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy and launched our new campaign to end all forms of homelessness in Scotland by 2040. We know homelessness is not inevitable. We know together we can end it.
Homelessness is rising fast in Scotland, and we are seeing unprecedented demand for our services. At this critical time, as the Scottish election passes and a new parliamentary term begins, we are looking for a talented and experienced Media and Public Affairs Manager to raise the public and political profile of homelessness in Scotland, to shine a light on the human impact and trauma that it brings, and to build momentum and support for Crisis work to end homelessness for good.
Location: Cranston House, 271 Canongate, Edinburgh, EH8 8BQ (Working from home is an option in line with Crisis’ Hybrid working policy). You will be required to work from the Edinburgh office twice a week.
About the Role
As Media and Public Affairs Manager, you will bring to life the work of Crisis’ day to day services and our national influencing agenda. Using print, digital and broadcast journalism you will advocate for the solutions needed to end homelessness and inspire and active politicians to join our campaign and take meaningful action to end homelessness in Scotland by 2040. You will oversee the development and delivery of high-profile media, communications and political influencing campaign strategies, and help to build our brand reach, engaging a wide range of new audiences across Scotland.
With homelessness at record levels there has never been a more critical time to join Crisis and ensure ending homelessness is firmly on the national news agenda and central to all political party’s goals.
About you
You will have significant experience of working in a challenging, fast-paced news, media and public affairs environment to secure high-profile coverage and political engagement. You will also have experience of leading and managing individuals or teams, motivating people to achieve objectives and overcome challenges. Having the ability to navigate competing priorities and influence senior internal and external stakeholders is essential.
To be successful in this role, you will be able to demonstrate excellent knowledge and experience of working with the Scottish media and the Scottish Parliament to secure national policy change, demonstrate the ability to secure high profile sustained media coverage to convey complex stories in an engaging and relatable way, and have exceptional news sense, with the ability to take a creative approach when seeking out new media opportunities. You will have an excellent track record in national campaign and parliamentary influence, familiar with how parliament works and competent in influencing politicians.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 1st June at 23:59
Interview date and location: In person, on Tuesday 9th June 2026 at Crisis Skylight Edinburgh, Cranston House, 271 Canongate Edinburgh, EH8 8BQ
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy and In Memory Fundraising Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Acorns Children’s Hospice is looking for a Legacy and In-Memory Manager to lead and grow its legacy and in-memory fundraising programmes. The role will shape and deliver strategies that inspire supporters to leave gifts in their wills and honour loved ones through giving. Blending strategic marketing, empathetic communication, and relationship management, this position will play a key role in building sustainable income and strengthening lifelong supporter connections.
About the Role
At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.
As Legacy and In Memory Manager, you will:
- Provide strategic leadership, mentoring and development for the Legacy and In Memory Officer, ensuring a high-performing and motivated team
- Develop and implement a multi-channel legacy marketing programme to increase awareness, consideration, and pledges of gifts in wills to recruit and retain a pool of legacy prospects and pledgers to maximise future legacy income
- Create compelling storytelling materials—brochures, case studies, videos, web content—to highlight the importance of gifts in wills
- Develop strong relationships with all relevant external stakeholders and audiences such as solicitors, executors, funeral directors, legacy enquirers and pledgers and with supporters who may be recently bereaved
- Set and monitor KPIs, measure campaign performance, and report on results to internal stakeholders
- Develop annual budgets and plans to deliver the legacy and in memory programme
About You
- Experience of delivering a legacy and/or in-memory programme
- Experience of and resilience to meeting targets and KPIs
- Experience of delivering presentations or public speaking
- Experience managing and developing high-performing teams
- Strong level of knowledge and understanding of probate, trusts, tax and property issues related to charitable legacies
What We Offer
- £40,000 per annum
- 37.5 hours per week
- Hybrid role - based in nearest Acorns hospice (Walsall, Worcester or Birmingham), home working and travel to across the West Midlands
- Employee discounts from leading retailers – including the Blue Light Card
- Discounts on refurbished tech
- Health cash plan
- Gym membership and equipment discount scheme
- Bike2Work scheme - save up to 42% on bikes and equipment
- Wellbeing, legal and financial support
- Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.
- Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
- NHS pension scheme life assurance or Acorns group life assurance scheme
- Annual leave entitlement increases with length of service
Interviews are scheduled to be held on 3 June
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
Position: Digital Project Manager
Hours: Full-time, 35 hours a week
Contract: Fixed Term, 12-month Maternity Cover
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £44,339 per annum, plus excellent benefits
Salary Band and Job Family: Band 3, Profession/ Technical
You’ll start at our entry point salary of £44,339* per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a confident, skilled, and personable Digital Project Manager to help us deliver our ambitious roadmap of projects.
You’ll lead on the delivery digital, creative, UX, campaign and content-based projects. This’ll include everything from the digital and content elements of major campaigns, through to developing new digital tools or content to help people live well with MS.
You’ll thrive working with cross-organisational teams to deliver projects on time, to scope and within budget, using methodologies that best fit the challenge you’re trying to solve.
This is an exciting time to join the team as we continue to develop our ways of working and deliver an ambitious engagement roadmap. We are a supportive and vibrant team, dedicated to making a difference for people with MS.
What you will do:
Some key responsibilities include:
- Lead digital projects from initiation to completion, ensuring delivery within time, cost, risk, and quality parameters.
- Manage project plans, budgets, and risks, addressing and escalating changes and impacts on timelines and budgets promptly.
- Build relationships with stakeholders and develop communication plans to keep them and the organisation up to date with project progress and performance.
- Coordinate the development and monitoring of project metrics, ensuring variance and performance are reported to relevant stakeholders.
- Regularly report on project progress and performance, and conduct retrospectives to improve future processes.
- Help refine and evolve the project management methodology within the organisation, mentoring colleagues and promoting best practices in digital project delivery.
- Contribute to quarterly programme planning and alignment across projects.
- Examples of projects you could work on include our welfare campaign in relation to the government’s plans around PIP (Personal Independence Payment), Search engine optimisation initiative or annual winter fundraising appeal.
Who are we looking for?
- You’re someone who genuinely cares – whether about the people we support, the quality of your work, or the teammates around you. You bring heart as well as skill to everything you do.
- You’re organised and methodical, bringing project management expertise to the table without letting process get in the way of progress. When things get complicated, you stay calm, think clearly, and find a way through.
- You’re a natural collaborator. You enjoy working with different teams, you’re good at getting people on the same page, and you know how to have honest conversations when priorities need to shift or timelines need a rethink.
- You’re someone who loves to help refine and evolve project management practices, mentoring colleagues and promoting best practices in digital project delivery.
Please note this is a fixed term 12-month maternity cover position.
Closing date for applications: 9:00 on Monday 8th June 2026
Shortlisted candidates will be invited to interview on 18 and 19 June 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
This is an exciting opportunity to build and lead a trusted online peer support service that people affected by Motor Neurone Disease (MND) rely on. As an Online Communities Lead, you will have the autonomy to shape how the forum develops. You will take ownership of a live online service, with clear accountability for moderation standards, platform governance and overall service quality.
As an Online Communities Lead, you will make independent moderation decisions, including assessing safeguarding risks and applying proportionate escalation in complex situations. You will be comfortable holding responsibility for service-level risk, working within clear governance frameworks while acting decisively when it matters most.
You will act as product owner and primary administrator for the platform, managing configuration, permissions, workflows and continuous improvement. The Online Communities Lead will also lead and support a team of online volunteers, ensuring their wellbeing while maintaining consistent service standards.
Key Responsibilities
- Take ownership of and lead the day-to-day delivery of online peer support services
- Act as primary administrator and product owner of the community platform
- Manage moderation, safeguarding concerns and complex risk escalation
- Ensure compliance with GDPR, Online Safety Act and organisational standards
- Analyse community data to inform service development and reporting
- Grow reach and improve accessibility
- Manage external suppliers supporting the platform
- Lead, recruit and support online community volunteers
- Maintain service continuity plans and respond to incidents
About You
Essential:
- Experience managing online community platforms and tools
- Strong knowledge of GDPR and Online Safety Act requirements
- Experience handling complaints and crisis situations, including content moderation, escalation protocols
- Ability to analyse community metrics and report on impact
- Confident communicator, able to represent community voices
- Experience managing or supporting volunteers, including remote management
Desirable:
- Understanding of person-centred and accessible digital support
- Experience developing or improving online services
- Experience working with external partners or agencies
- Background in a charity or peer support environment
Hybrid working expectations: This role is home-based with occasional travel to our Northampton office
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.