Web service manager jobs

This is not a traditional marketing role.  We are looking for a bold, imaginative and performance‑driven Marketing & Communications leader ready to reinvent how we reach people, inspire action and connect our community to our cause.

As a key member of the Income Generation leadership team, your work will directly power the care we provide. This is your opportunity to lead and develop a talented marketing team, push boundaries, challenge the status quo, and shape a modern, creative, high‑performing marketing function that makes a measurable difference.

If you love innovation, thrive in fast‑paced environments and bring a blend of strategic vision, digital expertise and creative flair - we want to hear from you.

What you’ll do:

✅ Lead and inspire a multidisciplinary team across digital, creative, brand and campaigns to deliver standout work. 

✅ Step change our digital capability, elevating performance marketing, content, analytics, and new-channel experimentation. 

✅ Drive innovative, audience-first campaigns that grow awareness, engagement and income across all channels. 

✅ Champion bold creative thinking, ensuring our brand is powerful, distinctive and emotionally resonant. 

✅ Lead PR, storytelling and reputation management, ensuring our voice is compelling, confident and aligned with our purpose. 

✅ Explore emerging technologies and formats, identifying new ways to reach and inspire audiences. 

✅ Collaborate closely across Fundraising, Supporter Engagement, Retail and Clinical Services to deliver integrated, high impact marketing and shape and deliver the Hospice Strategic Plan. 

We’re looking for someone who is:

· A digital first strategic marketer with deep experience in performance marketing, analytics, paid media and optimisation.

· A creative thinker who loves experimentation and isn’t afraid to challenge “how we’ve always done it.”

· A confident leader with the ability to inspire, mentor and develop multi specialist teams.

· Highly skilled at using audience insight, segmentation and behavioural understanding to shape content and campaigns.

· Insight and data driven, with a proven track record of delivering measurable growth across digital and offline channels.

· Passionate about making a meaningful difference through purpose driven marketing.

Who we are:

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.

Why join us?

✅ A role with purpose – be part of a team delivering outstanding palliative care.

✅ Supportive and caring environment – work with passionate colleagues.

✅ Great benefits package – including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.

✅ Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.

The Digital Marketing Manager is accountable for the delivery and performance of our website, email, SEO, PPC, paid-social and CRM marketing, ensuring all our digital channels are optimised for both awareness and income generation.

This is a hands-on role which will see you deliver key activity as well as lead a small team in prioritising and evaluating work across digital channels, using data and insight to inform decisions. To spearhead and champion our digital marketing transformation, you’ll need to be a results driven and experienced professional, who thrives in a fast-paced environment. Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives.
• Deliver and continually improve how we connect with our audiences, primarily through (but not limited to) strategic use of email, website management, SEO, PPC, paid social and CRM marketing.
• Identify opportunities to maximise online brand awareness, engagement and revenue generation.
• Track, analyse and report on digital performance metrics, owning KPIs for traffic, conversion, income and engagement, as well as providing actionable insights and data to improve and inform digital marketing effectiveness.
• Own website performance by managing content within the CMS, improving user journeys, implementing SEO best practices and using data and analytics to increase visibility, traffic and conversion rates.
• Plan, execute and optimise our paid advertising accounts, including Google Ads and paid social platforms (e.g. Meta), using A/B testing to ensure they are data-driven, costefficient and deliver ROI and income.
• Lead and deliver email and CRM activity (including building campaigns, managing audiences, segmentation and automation), ensuring data, templates and journeys are optimised for engagement and conversion, using performance and insights to drive improvements.
• Embed a culture of data-driven decision making and bring visibility and transparency to digital marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity.
• Work closely with the Data team to ensure digital and data strategies align and data between digital channels is automated, accurate and can be reported on effectively.
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations and any other applicable legislation.

 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We will be interviewing for this role on 15th May at our Charity Office based in Birmingham City Centre.

YES care about young people's mental health, sexual health and wellbeing.

As our Administrator you will provide efficient, organised, and confidential administrative support to ensure the smooth running of YES’s services and operations.

This role will support service delivery with record keeping, data entry, reporting preparation, supporting counselling records on the database, web and social media update assistance and enquiries from young people and referrers. 

If you are an organised and efficient administrator who would thrive in a varied role, we want to hear from you.

An exciting opportunity to play a central role in securing the funding needed that helps young people thrive. At a time of real growth for our charity, we are looking for an experienced Fundraising Communications Manager to join our team. You will lead two major annual fundraising appeals, grow our monthly donor programme, and create compelling communications that deepen supporter engagement and reflect the integrity of our work with young people. 

What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference. 

More about the role:As Fundraising & Communications Manager you will plan and deliver two organisation-wide appeals each year, with a combined income target of £300,000. You will own and grow our monthly donor programme, developing email journeys, digital content and supporter pathways that build a sustainable income stream. Alongside this, you will lead the creation of high-quality fundraising communications - from donor updates and impact stories to campaign collateral and web content - ensuring all storytelling is ethical, warm and true to who we are. 

Location : Jamie's Farm Bath (HQ) preferred but other Jamie’s Farm locations considered

About you:We are looking for someone with proven experience delivering multi-channel fundraising appeals and growing an individual giving or monthly donor programme. You will be an exceptional copywriter, able to communicate impact with clarity and warmth, and someone who understands the importance of representing young people responsibly and with dignity. 

A confident project manager, you are highly organised and able to juggle multiple deadlines, coordinate stakeholders and keep campaigns on track. You are comfortable using data and insight to optimise performance, and you bring a proactive, solutions-focused mindset to everything you do. 

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for. 

Sue Ryder is looking for an experienced Online Community Manager to lead the strategic development and day-to-day management of our Online Bereavement Community, one of the UK’s leading digital support spaces for people who are grieving.

About the role:

Strategic and day-to-day management of our busy and sector-leading Online Bereavement Community to ensure it grows and develops in line with organisational priorities. Our community provides a safe but vibrant place for those who have been bereaved or who are caring for somebody at the end of their life to share their story, find support and support others.

The role includes developing new online services within the online community platform that relate to the organisation’s aim of supporting people at a most difficult time.

About you:
As Online Community Manager, you will manage and nurture an active online forum where people can share experiences and connect with others who are grieving. Working closely with colleagues across Digital, Marketing and our Grief and Bereavement teams, you will ensure the community remains a safe and supportive space, while continuing to grow and reach more people who need support.

You’ll be passionate about the power of online communities to connect and support people. You’ll combine strong community management and moderation skills with empathy and emotional intelligence, enabling you to engage sensitively with people who are grieving.

Essential Criteria
• Demonstrable experience of day-to-day online community/forum management, including moderation, to support service users
• A good understanding of UX and how the user journey contributes to an optimum experience for community members
• Experience in tracking and monitoring platform usage to identify areas for improvement and optimisation
• Experience of working with or managing volunteers
• Ability to use insights and analytics tools, such as Google Analytics and Hotjar
• Understanding of email newsletter best practice to maximise engagement
• Experience of managing an external moderation agency
• A strong understanding of service user audiences and their behaviours online

Desirable Requirements
• Experience using Discourse to manage online communities and DotDigital to manage email communications
• Experience of working in the not-for-profit, bereavement or health sectors
• Wider understanding of digital marketing tactics
• Experience of out-of-hours/on-call moderation
Interviews will be conducted on a rolling basis and early applications are encouraged.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Location: The Grange, Saunderton, Buckinghamshire / Hybrid

About Us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About The Role

The Ecommerce and Retail Manager will be responsible for driving strong, sustainable growth in online retail revenue through the charity’s online shop. This role manages the end-to-end ecommerce operation, ensures best-in-class customer experience, optimises product availability, and leads digital trading activity across the charity’s website and social channels. The successful candidate will work cross functionally with IT, Marketing, and operational teams, and serve as the key point of contact for our warehouse fulfilment partner and ecommerce technology suppliers.

Key Responsibilities

Ecommerce Trading & Growth

• Own the ecommerce trading plan and deliver year-on-year revenue growth for the charity’s online shop.
• Optimise product listings, content, merchandising, and promotions to maximise conversion and average order value.
• Manage seasonal retail moments (Christmas, summer, themed campaigns) and work across directorates to deliver high-impact commercial activity.
• Maximise margins and contribution

Product Range, Inventory & Supplier Management

• Manage online inventory levels end to end, ensuring high availability and accurate stock levels on Shopify.
• Source new products and suppliers and build compelling, mission-aligned product ranges that support both revenue and brand objectives.
• Ensure merchandise is stocked, optimally displayed, and refreshed in onsite racking within the charity’s restaurant/HQ retail space.
• Develop efficient processes for internal teams to request, purchase, or replenish stock through the warehouse fulfilment partner.

Platform Management (Shopify & Plugins)

• Be the day-to-day owner of the Shopify store; maintain products, collections, pricing, discount codes, offers, and promotions.
• Confidently manage and troubleshoot Shopify apps, plugins, and integrations, including testing of subscription models such as “Subscribe & Save”.
• Work closely with IT on API integrations to ensure all systems (Shopify, fulfilment, CRM, payment gateways, analytics, etc.) operate seamlessly.

Fulfilment & Supplier Account Management

• Act as the primary account manager for the warehouse fulfilment provider, ensuring service levels, stock movement, and logistics performance meet agreed standards.
• Resolve operational issues quickly and maintain strong working relationships with external ecommerce partners.

Marketing, Social & Affiliate Channels

• Manage the online shop’s presence across the charity’s social media platforms, ensuring product visibility and consistency with brand guidelines.
• Partner with the Marketing team to deliver a continuous pipeline of ecommerce content, campaigns, and audience-targeted promotions.
• Develop and manage affiliate-marketing activity, including both publisher side and advertiser side relationships.
• Track performance, evaluate ROI, and evolve the affiliate strategy to support incremental growth.

Analytics & Reporting

• Monitor sales performance, customer behaviour, funnel metrics, and traffic sources to drive data-led decision making.
• Produce weekly and monthly ecommerce reports, highlighting opportunities and insights to maximise revenue.

About You

The following attributes are considered essential for the job:

• Proven experience managing an ecommerce shop, ideally on Shopify.
• Strong understanding of ecommerce trading, inventory management, merchandising, promotions, and fulfilment workflows.
• Confident in managing relationships with external suppliers, fulfilment partners, and technology providers.
• Experience working with affiliate networks (both as publisher and advertiser).
• Ability to navigate, test, and optimise third party Shopify apps and plugins.
• Strong cross functional communicator, able to collaborate effectively with IT, Marketing, and Operations teams.
• Highly organised, proactive, and comfortable managing multiple priorities simultaneously.
• Data driven mindset with familiarity in ecommerce analytics tools.

The following attributes are considered desirable for the job:

• Experience working within a charity or purpose-led organisation.
• Knowledge of API integrations or ecommerce technical fundamentals.
• Experience in content creation or working with creative teams to build compelling product marketing assets.
• Understanding of social commerce strategies.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Please apply by providing your CV and Cover Letter by 10th April 2026.

The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.

We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.

We are looking for a Digital Communications Manager to join Communications Team as we embark on the next phase of our strategy to accelerate awareness, participation and income growth. This role drives the strategic digital communications which play a pivotal role in raising awareness of the Charity’s work.

Working collaboratively with internal teams, this role will oversee our digital marketing strategies, manage our website and create video content to promote our services, campaigns, and fundraising initiatives.

If you have digital communication and/or marketing experience within the charity or public sector, and at a manager level, then we would like to hear from you!

The ideal candidate will also be highly experienced in website and content management systems, content creation and SEO/SEM. Highly skilled in social media, email marketing systems, scheduling tools, analytics dashboards and tools, CRM, CMS and design suites, they will be an expert in Adobe Creative suite, Canva and other video editing tools. Strong project management and strategic planning skills as well as line manager experience are essential.

In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 19 April 2026. 

First interviews will take place on 27 April 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application (you don’t have to explain why).

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

£40,500 - £47,700 per year FTE (pro rata for part time)

Permanent, Part time/job share (15 hours per week – 0.4FTE)

Hybrid working with regular travel to our London Bridge Office

What the job involves

As part of our Customer Engagement and Experience team, you’ll play a key role in delivering an exceptional supporter experience, from ordering shop items and receiving fulfilment materials to ensuring Gift Aid contributions are processed accurately and securely.

This job share role combines operational ownership, relationship management and compliance oversight. You’ll be trusted to run essential day-to-day activity and improve the systems that sit behind them.

You’ll build and manage strong relationships with fulfilment suppliers, holding them accountable to KPIs and ensuring materials are delivered accurately and on time. You’ll also manage the day-to-day running of our online shop, including product development, stock forecasting, supplier coordination and performance monitoring.

You’ll keep fulfilment operations running efficiently by identifying improvements, resolving bottlenecks and making sure teams across the charity have what they need. Alongside this, you’ll take ownership of Gift Aid administration, ensuring claims are accurate, compliant with HMRC requirements and supported by clear audit trails.

By monitoring Gift Aid performance, you’ll analyse trends and recommend improvements, keeping internal teams informed and skilled in best practice. You’ll also support Fundraising teams with compliance checks, offering guidance and helping to resolve any issues quickly and effectively.

In addition, you’ll oversee monthly stock reconciliations and financial reporting for shop activity, ensuring accuracy and supporting informed decision-making. You’ll work closely with colleagues across digital, operations, marketing and customer experience to deliver a seamless, joined-up supporter journey.

This is a varied and meaningful role where your work directly improves how supporters experience Prostate Cancer UK.

Please note, internally this role is known as Gift Aid, Compliance and Fulfilment Manager.

What we want from you

We’re looking for someone who enjoys improving processes, building strong relationships and getting things right first time. You’ll thrive in this role if you’re naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience.

You’ll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You’ll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You’ll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers.

You’ll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally.

You’ll need excellent communication skills to coordinate effectively with your job share partner, keeping each other aligned on tasks, responsibilities and priorities, and ensuring a seamless handover when needed.

If this sounds like you, we’d love to hear from you and see how you could help us make a real difference for our supporters!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.

The closing date is Monday 6th April 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled from Monday 20th April 2026. We’re expecting the interviews for this role to be held online at our London Bridge office. There will be a two stage interview process for this role.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

We’re looking for a talented Salesforce Product Manager to cover a period of maternity leave.

This is a crucial and strategic role for our charity as we require an expert product manager to lead and manage our Salesforce platform, delivering configuration, insight, reporting and training.

The Salesforce Product Manager is responsible for leading the ongoing development, administration and improvement of our Salesforce ecosystem, ensuring it supports all areas of our charity, including fundraising, operations, finance and grant management.

The post holder is required to act as the trusted Salesforce partner for all users, translating needs into scalable solutions, managing change and delivering insight, training as well as data-driven improvements to help the charity achieve its strategic goals and objectives.  This role requires independent ownership, strong stakeholder partnership skills and the ability to translate business needs into practical solutions.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

We are looking for an experienced and creative communications generalist who enjoys working across a wide range of activities and can bring our mission to life through powerful storytelling and effective communications.

In this role, you will ensure that the charity’s mission, values and key messages are reflected clearly and consistently across all communications. You will be confident working with the press and welcoming high-profile visitors, helping to raise the profile of our work and the people we support.

As a small charity, we value creativity and initiative. You will enjoy finding innovative ways to maximise impact, using a mix of media, digital channels and partnerships to share our story and reach new audiences.

Working closely with colleagues across the organisation – including the people who use our services – you will help ensure our communications are authentic, inclusive and grounded in real experiences.

You will also collaborate closely with colleagues in the Fundraising team to develop and deliver a series of innovative fundraising and awareness-raising campaigns, helping to engage supporters, grow income and increase understanding of our work.

Our strategy focuses on developing services in new ways, involving clients in every aspect of our work and strengthening collaboration across the sector. The Communications Manager will play a key role in helping the organisation communicate more effectively, building communications confidence across the team, and supporting the growth of our fundraising activity.

This role is a 12 month FTC.

Salary: £44,181 - £50,461 (scale points 29 – 35)
Closing Date: Sunday 19th April
Interview Date: Tuesday 28th April

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

The Content & Social Media Manager plays a central role in delivering IAPB’s global communications ambition by producing high-quality content, strengthening IAPB’s digital presence, and supporting impactful public awareness campaigns. Working as a key member of the External Communications function, this role helps amplify IAPB’s voice across global health, development, policy, and public audiences.

Working closely with the Head of External Communications, the postholder manages day-to-day content creation and social media execution across IAPB’s channels, ensuring messaging is aligned, strategic, accessible, and compelling. They support global campaigns, such as Love Your Eyes, Every Story Counts, and the Global Summit for Eye Health, by producing content that humanises eye health, drives behaviour change, and elevates the lived experiences of communities worldwide.

Role and Responsibilities

1. Digital Content & Social Media Management

• Lead daily management of IAPB’s social media channels (Instagram, TikTok, X, LinkedIn, Facebook), ensuring content is strategic and audience focused. 
• Building on the strategy, deliver a year-round social media and content plan aligned to organisational priorities, campaigns, and global advocacy goals. 
• With the support of other team members brief high quality, platform specific assets including graphics, social cards, shortform videos, EDM content, toolkits, and campaign materials. 
• Deliver regular analytics reports, tracking performance trends, audience insights, and opportunities for improvement. 
• Support influencer-based activations—particularly on Instagram and TikTok—to normalise good eye health behaviours and encourage screenings

2. Content Development & Storytelling

• Develop creative concepts and content ideas for global moments, campaigns, op-eds, human-interest stories, and behaviour change messaging. 
• Write clear, compelling copy for blogs, press releases, social media, websites, campaign updates, and storytelling pieces. 
• Ensure accuracy, consistency, and quality of all content, maintaining alignment with IAPB’s brand identity, strategic messaging, and global campaign voice. 
• Provide editorial support, including proofreading and content quality assurance across the communications portfolio. 

3. Campaign Activation & Member Tools

• Support development and delivery of global campaign assets for Love Your Eyes, Every Story Counts, and other awareness initiatives. 
• Produce user-friendly digital toolkits, templates, messaging guidelines, storytelling prompts, and ready to use social media materials for IAPB members. 
• Help maintain shared content libraries, ensuring members can easily find and adapt campaign materials. 

4. Cross-‑Organisational Collaboration

• Work collaboratively with global colleagues across advocacy, knowledge, membership, campaigns and events teams to ensure coherent messaging and integrated planning.
• Coordinate effectively across diverse time zones and cultures, supporting smooth communication within a global federation. 
• Contribute to thought leadership efforts by supporting content preparation, storytelling assets, and multimedia elements tied to strategic initiatives.

5. Quality, Insight & Continuous Improvement

• Use analytics, platform insights, and sector trends to inform content strategy and enhance performance over time.
• Identify opportunities to strengthen engagement, reach new audiences, and innovate IAPB’s digital presence.
• Uphold IAPB’s organisational behaviours - Ambitious, Collaborative, Inclusive, and Strategic - in all areas of work.

Education, Skills & Experience Required

Required:

• Strong understanding of social media approaches across major channels (Instagram, TikTok, X, LinkedIn, Facebook).
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to coordinate across teams and support collaborative ways of working.
• Experience creating and editing digital content for varied audiences, including visual and multimedia content for campaign activations
• Strong organisational skills with attention to detail and ability to manage fast-moving campaigns
• Ability to build strong relationships and collaborate with global colleagues, influencers, members, and partners.
• Degree-level qualification or equivalent relevant experience.
• Good IT skills, including familiarity with digital tools and platforms (E.g., Canva, Adobe Suite, social scheduling tools).

Desirable:

• Experience working with influencers or content creators
• Experience running or supporting online engagement activities (webinars, livestreams, digital events).
• Knowledge of CMS, analytics, dashboards, or other web tools.
• Knowledge of eye health, global health, public health, or international development issues.

General

• Demonstrate IAPB organisational behaviours—Ambitious, Collaborative, Inclusive, and Strategic.
• Respect the diverse cultures, experiences, and working patterns of colleagues and partners.
• Undertake any other duties commensurate with the role.
• This role profile outlines key responsibilities but is not exhaustive; duties may evolve as required by the organisation.

About us

The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.

There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that access to eye health services are vital to everything, for everyone.

IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach. We are a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world.

We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.

Other Information

• Benefits include 30 days annual leave (plus statutory bank holidays)
• Pension scheme – 10% Employer contribution, no minimum employee contribution
• Group life assurance
• Hybrid working
• Flexible working
• Employee Assistance Provider
• Various family friendly policies
• We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

Closing date Friday 10th April 2026. IAPB reserves the right to close the vacancy before the closing date.

1st stage interviews will be held via Teams w/c 20 and 27 April 2026. 

Due to the volume of applications received, we are unable to respond to everyone. If you have not heard from us within 28 days of the closing date, please assume your application has been unsuccessful.  We request no contact from agencies.

We’re looking for a detail-orientated People and Culture Administrator to ensure the smooth and efficient delivery of our People and Culture function. This new but vital role is responsible for managing day‑to‑day administrative activities, maintaining accurate and compliant employee records and delivering high‑quality support to employees and
managers.

The role is primarily based at the charity office at Birmingham Children’s Hospital, with the requirement to also work from the charity office at Birmingham Women’s Hospital alongside some remote and out of hours working.

As the first point of contact for all People (HR)‑related queries a strong, up‑to‑date
understanding of employment law is essential to provide clear guidance and ensure a positive employee experience.

Key responsibilities include:
• Providing comprehensive administrative support to the People and Culture Manager
across all stages of the employee life-cycle, acting as the first point of contact for
HR‑related queries and ensuring employee records are accurate, up-to-date and
compliant with data protection requirements.
• Maintaining HR systems, ensuring data accuracy and contributing to ongoing system
improvements to enhance efficiency and user experience.
• Supporting the People and Culture Manager by managing employee payroll queries
and updating the payroll system with salary changes, increments, annual leave, work
patterns and other relevant information.
• Providing guidance to staff on self‑service functions, ensuring the HR system is fully
utilised across the charity and all employee data remains accurate and up-to-date.
• Ensuring all payroll instructions are prepared and logged in time for the monthly payroll
by gathering and verifying relevant employee information.
• Coordinating the full onboarding process for new starters, including preparing contracts
and offer letters, completing all pre‑employment checks and ensuring a smooth and
welcoming introduction to the organisation.
• Coordinating inductions for new starters in partnership with managers, ensuring a
positive and engaging onboarding experience including all required training and learning
areas.
• Leading the coordination of training sessions, working closely with the People and
Culture Manager to ensure effective planning and delivery.
• Managing all administrative aspects of the recruitment process, including preparing
recruitment documents, organising recruitment timelines, drafting and posting job
adverts, logging applications and supporting the smooth delivery of recruitment
campaigns.
• Supporting and driving People Team projects, events and continuous improvement
initiatives, contributing to a positive and meaningful impact across the charity.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Homeless Link is the national membership charity for frontline homelessness services. We work to improve services through research, guidance and learning, and campaign for policy change that will ensure everyone has a place to call home and the support they need to keep it. Our social enterprise supports the homelessness sector through specialised software, engaging training, expert consultancy, and impactful events that also helps to fund our wider work to end homelessness for good.

The Communications and Engagement team work across Homeless Link supporting teams to market their products and increase the impact of their work. Whether it is getting information to the member organisations about how to run a good day service, to Ministers on how homelessness services should be funded or to frontline workers advertising our training and conferences, we support Homeless Link’s staff to be as effective as possible. 

One of the new Communications Officer posts will work specifically on our new National Workforce Programme, supporting our training, research and skills development work aiming to attract people to work in the homelessness sector. The second Communications Officer will work with our existing team across all channels to communicate with members and homelessness professionals, helping them to do their jobs more effectively, and marketing our products.  The successful candidates will have at least 2 years experience of communication and/or marketing in a professional or semi-professional capacity, excellent communication skills, experience of creating website content, strong strategic and analytical skills and previous experience of using social media in a professional capacity.  If that sounds like you, and you share our vision of a country free from homelessness, we would love to hear from you.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability. 

For full details of the role and how to apply visit our website

Marketing Officer
Harrogate, North Yorkshire

We offer hybrid working.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Marketing Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role
As Marketing Officer you will play a key role in developing and executing marketing campaigns and activities to enhance the charity’s brand, engage target audience(s) and achieve the charity’s strategic objectives.

Specifically, you will:

· Conduct market research to understand the competitive landscape, sector trends and identify supporter needs.

· Lead the development and approval of high-quality marketing briefs.

· Support the development, testing and refinement of marketing propositions through qualitative and quantitative research.

· Lead project / campaign planning, including defining objectives and KPIs, recommending channel strategy, marketing budgets and creating project plans. 

· Lead project delivery teams and meetings, working with key stakeholders across the charity to ensure relevant stakeholders are included / kept informed.

· Project-manage marketing and campaign delivery, working with internal teams and external partners. Plan and execute marketing activities, coordinating workstreams across different teams to meet key campaign / project milestones.

· Work with internal and external marketing experts to create effective marketing plans and insightful and engaging marketing creative. For example, this may include working with creative, digital marketing and media agencies.

· Lead the development of engaging marketing content and collateral for a range of channels – from digital, social, web and email to printed literature and direct mail. For example, this may include developing marketing messages, identifying and working with case studies, leading photography and photo/video shoots.

About You

To be considered for this role, you will need:

· To be educated to degree level or equivalent qualification or work experience in related field.

· To have marketing experience at a similar level or in a similar role

· To have experience of working effectively with external suppliers (including marketing agencies) to procure marketing services / materials / merchandise.

· To have experience of implementing marketing activities / campaigns across a range of different marketing channels / customer touchpoints.

· To be highly organised with an ability to deliver multiple projects on time and to budget.

· To have strong bias to action and ability to ‘get things done’.

· To have excellent copy writing and communication skills.

· To have attention to detail, able to carry out tasks accurately, including correct data entry and reporting.

· To understand brand, brand guidelines and how to ensure brand consistency.

· To have good collaboration and relationship-building skills. To be able to work effectively, with colleagues and external suppliers, to deliver marketing campaigns / projects and activities.

· To be able to travel across the Yorkshire region.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 14 April 2026. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.