Web service manager jobs

Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you:

The Creative and Content Officer is an exciting role at MDUK, that will sit within the Marketing and Communication Team. 

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You will develop and create impactful content across a wide range of formats, managing production workflow, and supporting our brand work.

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You will help deliver projects using your skills and those of external partners in the production of content such as design artwork, social graphics and copy. You will also support in the project management of creative projects.

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About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes ​great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: We operate a hybrid model (home and office, London SE1). 

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Closing date: Tuesday, 6th January 2026

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NB Interviews likely to be held on Monday, 12th January 2026

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Please download the job description to see full role responsibilities

his role is an exciting opportunity for a passionate, digitally confident person to join our growing charity and help us run a new online resource hub for schools and kitchen teams, supporting our mission to transform kids’ health through food in schools.

We are looking for a highly organised, digitally confident person to help us run a new online resource hub for schools and kitchen teams. The national school food hub will give school chefs and staff across the country access to resources, online training and support to build a positive food culture. 

You will play a key role in making sure the hub is kept up to date, easy to use and continually adapted to the needs of its members.  Day to day, you will look after the website content and user journeys, monitor the member forums, manage our CRM systems, and report on data to help the team understand how the hub is being used.

This is an exciting opportunity for someone looking to build experience in digital content, data and community management within a mission led charity environment. 

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

 About you and the role

This role will initially support the set up and roll-out of the national school food resource hub, in collaboration with internal and external partners. With the hub still in its design phase, you will be joining at a crucial time, to ensure it is ready to launch in the Spring. Our ultimate goal is that every school in the country has access to, and is using the resource hub to support their crucial role in shaping kids’ eating habits for life.

Working closely with the Membership Programme Manager and Content and Resource Officer, your role will be to manage the day to day administration of the resource hub, ensuring it is continually updated with new content, resources & recipes and live event details.

You will support the creation and maintenance of the e-learning modules, and with a national forum for school chefs embedded on the site, you will also be responsible for monitoring and moderating user generated content. 

Your role will also include maintaining and updating the platform's CRM, ensuring member information is accurate and up to date, supporting the administration process for new members, and responding to member queries relating to the site or their access. 

You will also support the team & partners by providing data to support the development of the platform and for the monitoring & evaluation team to demonstrate the impact of our work. 

Other elements to the role will include sending mailers & newsletters through the platform and supporting our Procurement Manager with analysis of procurement data. 

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.  

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities:

• Manage the day to day administration of the resource hub, ensuring content is accurate, well presented and on brand.

• Update the site with new copy, case studies, tools and resources, working with programme leads and partner organisations to gather content.

• Upload, schedule and maintain webinars, training sessions and online events, including setting up registration pages and follow up emails.

• Monitor and moderate user forums and discussion spaces.

• Manage user accounts and permissions, including setting up new organisations, troubleshooting and supporting user issues.

• Maintain and update the platform’s Customer Relationship Management (CRM) system, ensuring school data is accurate, complete and compliant with data protection policies.

• Support the administration between the platform’s system and our internal CRM system, helping to keep records aligned and flagging issues or data quality concerns.

• Support the set up, maintenance and reporting on e-learning modules, including course content, enrolment lists and completion data.

• Ensure the resource hub supports our commitment to equity, diversity and inclusion.

• Work closely with our external developers, logging bugs, testing new features, and providing clear feedback from users and staff.

• Complete regular procurement and programme data analysis, including cleaning, organising and visualising data to help the team understand trends and identify gaps.

• Prepare simple dashboards and reports on website usage, CRM data and e-learning engagement, using agreed templates.

• Share data and analysis with internal and external stakeholders in clear, accessible formats.

• Support teams to send email mailers and newsletters through the platform.

• Help to maintain basic documentation for the hub, such as user guides, FAQs and internal process notes.

 Essential skills & experience:

• Strong digital confidence and interest in websites, online tools and data.

• Experience of working with content management systems (CMS) or website back ends.

• Good written communication skills, with the ability to edit and format web copy so it is clear and engaging.

• Strong attention to detail, especially when entering, cleaning or checking data.

• An organised approach, with the ability to manage your own workload, juggle different tasks and meet agreed deadlines.

• Experience working with CRM systems, email marketing platforms and e-learning tools.

• Comfort working with partners and external suppliers, such as website developers or peers at partner organisations.

• A commitment to equity, diversity and inclusion in how we design and run the hub.

• You have interest and belief in our mission to improve kids’ health through improving food and food education in schools.

Desirable skills & experience:

• Experience of using WordPress.

• Experience of moderating online communities or forums.

• Knowledge of accessibility good practice for websites and digital content.

• Experience using spreadsheets or basic data tools to organise and analyse information.

• Experience using Google Analytics

• Experience of supporting online events or webinars.

• Experience working or volunteering in a school, charity or community setting.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

The deadline for applications is Sun 11th Jan 23:59

Shortlisted candidates will be invited to an online 30-minute interview to take place on Wednesday 21st January 2026.

Successful candidates will be invited to an in-person second interview on Thursday 29th January 2026 to be held at our office in Brixton, London. The interview overall will take a maximum of one hour.

Title: Marketing Officer

Reporting To: Senior Marketing and Communications Officer

Location: Hybrid, working from home and our office based in West London

Salary: £26,500 per annum

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 14th January 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Purpose

Managing MHI’s digital channels and campaigns, creating audience-focused content, ensuring brand consistency, supporting partnerships, and delivering marketing initiatives for services including Shout and The Mix.

Key Responsibilities

• Film and edit videos for a range of audiences to support our social media content, our
  partnerships, volunteer and fundraising communications and our flagship podcast The Mix Six, using in-app video editing, CapCut and Adobe Premiere Pro
• Support with partnership specific requests, such as working on creative content and marketing toolkits for multiple audiences, image searches, asset creation and paid marketing promotion for our commissioned partners
• Work from Adobe templates to build on marketing asset libraries and toolkits for partners
• Support the corporate and commissioned partnerships with creative ideation, content development and campaign ideas around key calendar moments e.g World Mental Health Day
• Supporting the Senior Marketing Officer with the onboarding and relationship management of a number of partners and NHS ICBs (Integrated Care Boards)
• Support with community management across our social media channels, responding to enquiries, identifying opportunities and flagging any reputational risks
• Support with marketing campaigns across paid channels including Google Ads, TikTok and other channels as required
• Support the team with data analysis across content and campaigns ensuring optimisation, effectiveness and key learnings are considered as part of our marketing and content strategies for fundraising, partnerships and growth where applicable
• Provide opportunities for staff and our volunteer community to be involved in key moments for the organisation to help amplify our work
• Develop relationships with key influencers who can help promote our services to target audiences
• Support the team with blogs and content for the websites, keeping them up to date and maintained with a focus on best practise in SEO
• Feed into content planning, thinking about moments that resonate with our key audiences, staying on top of trends and insights

Person Specification

Essential

• Website management and CMS skills. Wagtail an advantage
• Experience creating a range of multimedia engaging content including social media graphics and videos, blog posts, podcasts etc. for specific audiences across multiple digital platforms,
  including website, YouTube, Instagram, TikTok, Twitter, LinkedIn and Facebook. Adobe Creative Suite experience an advantage.
• Reporting against KPIs for content and campaigns
• Excellent written and verbal communication skills including excellent grammar, punctuation and spelling
• Strong copywriting skills
• Strong planning, organisational and interpersonal skills
• Highly organised to manage multiple requests and projects
• Ability to work with others as part of a team, providing support as required, and building and maintaining effective working relationships with individuals in order to achieve objectives.
• Ability to deal with confidential information sensitively and appropriately.

Desirable

• Highly developed interpersonal and verbal communication skills in order to deal effectively, efficiently and appropriately with internal and external stakeholders
• Experience working in a mental health organisation and/or understanding of the mental health sector

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

Are you a commercially minded, senior leader with strong experience in operations, company management, partnership building and income generation?

VDT is seeking an experienced Head of Operations and Business Development to spearhead the implementation of our ambitious new Commercial Strategy, driving growth and expanding income streams.

This is a crucial, high-impact role for someone who thrives on operational excellence, has excellent management skills and a passion for strategy implementation. It is ideal for someone with strong experience in partnership building, negotiating contracts, lead generation and organisational development.

Working closely with the Chief Executive / Artistic Director, the role works collaboratively across the small staff team to deliver the company’s Business Plan, Funding Agreement, Mission and Values. You will identify opportunities, generate new leads and manage the company’s wide range of production, participation and continued professional development programmes. You will grow a new customer base for our online training and E-learning and develop income from within arts academic and social enterprise settings. You will track progress and ensure the company is run in line with best practice. 

You might not have worked in the arts or creative industries before. If you have experience as a Business Manager, Operations Director, Executive Director or Senior Producer within or outside of the cultural / charity sector, then you’ll have the core skills we are looking for.

Closing date for applications: Midday Tuesday 6 January 2026

Interview Date: Thursday 15 January 2026 (possible second interview 23 January 2026).

Overview

The Campaigns and Alumni Relations Office (CAR) at the University of Sheffield is dedicated to inspiring alumni (former students) and supporters to make philanthropic gifts, as well as giving their time and expertise. A donation to the University of Sheffield can change lives, from supporting students in financial need to furthering world-leading research.

As part of the Individual Giving team in CAR, this role encourages people to make gifts of up to £10,000 using a data-driven approach and a range of communication and fundraising channels. The Fundraising Officer will also coordinate our community fundraising and in-memory programme to typically raise over £150,000 per year, as well as project managing direct mail, digital appeals and stewardship communications.

Acting as an advocate for philanthropy, you’ll support and motivate volunteer fundraisers and play a significant role in delivering the University’s flagship fundraising event, the Big Walk. You’ll also support the team to deliver fundraising and donor impact communications using a range of channels (email, print, web and video). On an ad-hoc basis you’ll manage our team of scholarship ambassadors to help engage donors, this may include coordinating small telephone fundraising sessions. 

This role would suit someone who excels at managing relationships and is confident interacting with donors and fundraisers on a daily basis. The successful candidate will also be a skilled project manager and communicator, able to juggle multiple tasks and think creatively to overcome problems.

Main duties and responsibilities

● Plan and deliver key fundraising projects using a range of channels (email, direct mail, events) to make direct asks for support through gifts and community fundraising.

● Ensure that all supporters have an exceptional experience and coordinate activities that demonstrate the impact of philanthropy in a meaningful and personal way to retain all donors.

● Support the wider team with elements of larger, multi-channel appeals. This will include building relationships with beneficiaries, suppliers, copywriting, using our mass email platform and manipulating data to personalise appeals. 

● Deliver community fundraising activities primarily the Big Walk, supported by the Individual Giving Manager and the Communications & Events team.

● Manage relationships with long-standing community fundraisers, as well as supporting ad-hoc fundraisers to maximise donations, showcase the University’s work and raise awareness of philanthropy. Proactively identify opportunities to build the supporter community and increase participation in fundraising.

● Manage relationships with corporate partners capable of sponsoring or participating in our fundraising activities, such as the Big Walk.

● Work with the team of scholarship ambassadors (students who have benefitted from donations) to gather and create content that tells their stories and demonstrates impact to donors.

● Oversee the day-to-day operations of ad-hoc telephone fundraising sessions. Including training and motivating the students, enabling them to make direct asks.

● Coordinate the fundraising team’s shared inbox and phone line, including delegating to other members of the team. Act as a key point of contact for donor and fundraiser enquiries, ensuring each supporter receives the highest level of customer service and

● Ensure that accurate records are maintained on the CRM database, Raiser's Edge and use JustGiving to optimise fundraising. Work with large datasets to personalise appeals and communication approaches, working to a data processing brief.

● Ensure fundraising activity fulfils its regulatory and statutory obligations (GDPR and Fundraising Regulator Code of Conduct) and its obligations for the health and safety of fundraisers and event participants.

● Carry out other duties, commensurate with the grade and remit of the post.

*This role will involve some flexible working for telephone appeals and events, outside of core hours - time off in lieu will be granted.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Essential criteria

● Experience in fundraising, volunteer management, marketing or a relationship focused role (assessed at application / interview)

● Experience building and managing supporter or customer relationships with integrity and sensitivity (assessed at application / interview)

● Experience delivering communications or marketing projects to different audiences across a range of channels including print and email (assessed at application / interview / selection task)

● Excellent written and verbal communication skills, with the ability to make direct asks for support through written communications (assessed at application / interview / selection task)

● Experience of working collaboratively and flexibly, as part of a team, and with colleagues from across teams and the wider organisation (assessed at application / interview)

● Ability to deliver an outstanding supporter experience whilst acting as a passionate ambassador for the University (assessed at application / interview)

● Ability to manage and progress multiple projects across a busy and varied workload, including producing and working to clear briefs, project plans and deadlines (assessed at application / interview)

● Understanding of the principles of fundraising and a genuine belief in the transformative power of philanthropy in Higher Education (assessed at application / interview)

● A creative approach to problem solving with the ability to react and work flexibly in a fast-paced and dynamic environment (assessed at application / interview)

Desirable criteria

● Ability to manage and motivate individuals, volunteers and/or a team to achieve targets (assessed at application / interview)

● Experience of Raiser’s Edge database or equivalent CRM database and a high level of attention to detail when it comes to working with data (assessed at application / interview)

Further Information

Grade: 6

Salary: £32,080 - £36,636 per annum

Work arrangement: Full-time - flexible arrangements considered

Duration: 12-month contract, starting January or February 2026

Line manager: Head of Individual Giving

Title: Junior Technical Analyst

Reporting To: Head of IT and Data Security 

Location: Hybrid, working from home and our office based in West London

Salary: £35,000 per annum (pro rata for part time)

Hours of Work:
Full or Part time (Full time is 40 hours per week, inclusive of a daily 1 hour paid lunch break)

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 14th January 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Purpose

Operate a diverse range of technical and security systems, whilst bridging the gap and interacting directly with business teams. This is a great opportunity to begin a career in security and training will be provided on the job.

Key Responsibilities

Operating, building and configuring our systems

• To build, deploy activities and customise SaaS products
• To work on multiple products or technologies to deliver a unified service
• To manage technical processes and liaise with IT Operations Team
• To be hands-on in building and systems configuration and customisation
• To influence decisions in design and continuous improvement
• To be a safe pair of hands, working independently and reporting progress or issues at regular intervals

Supporting our Information Security Management System and Compliance 

• To manage security processes
• To work on security audits and coordinate the response to findings
• To produce KPIs and documentation
• To participate in security and data protection working groups

Aligning with business requirements an customer needs

• To be aware of stakeholders and touch points in other teams
• To work with other teams to progress their technical and security responsibilities
• To work closely with the Technical Lead, Security Lead and IT Operations
• To sit on cross department operations meetings and represent the team
• To translate business requirements or feedback into options for improving our services or delivering a better user experience or bringing proposals back to the Technology Team.
• To experience working with technical and non-technical stakeholders
• To experience sizing and prioritising work 
• Works in accordance with security and compliance requirements
• To integrate with the wider IT & Security and IT Operations teams, and perform duties outside core responsibilities to support them as required.

Person Specification

Essential

• Strong analytical and problem solving skills
• Excellent communication skills, both verbal and in writing
• Ability to prioritise tasks and work independently
• Working knowledge of IT best practices
• We are looking for someone with experience in, or knowledge of, one or more of the points on the list below. If you do not meet all points, we would still encourage you to apply:
• Maintaining and supporting a cloud environment (we use AWS)
• Experience of supporting business-critical IT infrastructure
• Support and management of devices and device management solutions
• Security best practices (e.g. CE+)
• Identify and access management (e.g. Google SSO)
• System administration of business SaaS platforms, e.g. Salesforce, Atlassian, Google Workspace
• Coding in a commercial environment, or demonstrable personal coding projects

Desirable

• University degree or equivalent experience
• Exposure to ITIL
• Knowledge of ISO 27001 and CyberEssentials+
• Knowledge of Data Protection Act 2018/UK GDPR

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

Salary

£15,069 - £17,400 (22.5 hours per week) per annum (£25,115 – £29,000 per annum full time equivalent (FTE) for 37.5 hours per week) – pending salary review in April 2026.

Contract

Fixed term, funded by the National Lottery, until 31st March 2030.

Location

Devon – travelling widely in and around the county, with some home working.

About Resource Futures

We want to create a future where organisations, people and communities can thrive and rebalance their relationship with material resources.

Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.

The opportunity

We are recruiting two part-time Project Officers to support the Together for Tomorrow Project, a five-year National Lottery-funded programme supporting grassroots climate action across Devon. Working in close partnership with Libraries Unlimited, you will support delivery to new and established grassroots groups who are working, or seek to work, with libraries, helping communities to develop practical climate initiatives and inspiring libraries to become active sustainability hubs.

You will support the creation of toolkits, training and new activities, while also supporting monitoring and reporting. The role blends hands-on delivery and behind the scenes support to groups.

This role sits within the CAG (Community Action Groups) Devon team, a network that supports community groups to take action on reuse, repair, food waste, composting, biodiversity and wider sustainability issues. CAG provides the tools and support that groups need to thrive, including training, resources, and opportunities to connect with others. Your role will contribute to the consolidation of the network and its membership across Devon. 

The role can be worked flexibly across 3 days a week. This will include some work during evenings and weekends.

You will be expected to travel widely across Devon, and this will be reimbursed. Whilst we promote public transport where possible, due to the rural nature of the county a current full driving licence with own transport, and necessary business use insurance, or ability to travel easily around Devon County is required.

What you will be doing 

Day to day project support 

· Helping groups run initiatives and activities at libraries, and at other community spaces, supporting with event planning and engaging diverse audiences.

· Supporting groups to set up and get started, or to develop new activities. 

· Responding to enquiries from CAG groups and other organisations. 

· Co-ordinating training and events.

· Attending CAG events and planning meetings.

· Building and maintaining partnerships with grassroots groups, libraries and underrepresented communities. 

· Assisting with group and event risk assessments, insurance documents, safeguarding policies and other related administration. 

· Creation and dissemination of guides and resources to support the projects. 

Publicity and communications 

· Generating content and building online audiences for social media and CAG Devon’s regular newsletter.

· Assisting groups with effective publicity for their events, including 1-2-1 social media clinics. 

· Producing publicity material, news releases, stories/case studies and articles relating to the Together for Tomorrow Project. 

· Speaking in public about the Together for Tomorrow Project, CAG Devon and the work of its members.

· Working with the CAG team to promote and deliver events.

· Liaising with the wider CAG team to ensure a coherent CAG support offer to grassroots community groups across Devon.

· Working with the Library Unlimited Outreach Officers to promote events.

Administration

· Liaising with and supporting groups, and gathering documentation, as part of the membership joining process. 

· Logging communications with groups and partners in the CAG database. 

· Keeping mailing lists and database up to date.

· Monitoring projects, utilising tools such as Excel, SurveyMonkey and the CAG data collection tool.

· Supporting with quarterly and annual reporting. 

· Assisting the project team with any other administrative tasks that they require. 

· Supporting groups to use the CAG data collection tool, to help them demonstrate their impact.

· Collecting data and testimonials/stories from CAG groups and the general public.

The essentials

· Passion for the community/voluntary sector. 

· Experience of setting up and delivering new initiatives and activities with community groups and volunteers. 

· Experience of social media. 

· Competent IT user, particularly Microsoft packages and web. 

· Previous experience in a role in communications and/or public engagement.

· Excellent organisational and time management skills to meet deadlines. 

· Good communication skills (e.g. written, verbal, presentation). 

· Ability to take and edit photos/videos. 

· Confidence to engage with the public and present to groups. 

· Experience of organising and leading events. 

· Great people skills. 

· Ability to work on own initiative and as part of a team. 

· Willingness to work evenings and weekends to support community engagement (approximately one to two times a month). 

· Current full driving licence with own transport, and necessary business use insurance, or ability to travel easily around Devon County.

· Proactive and problem-solving attitude.

Great to haves

· Knowledge of sustainability issues such as resource use, waste and recycling, biodiversity/wildlife, energy and active travel. 

· Knowledge of Devon and Devon communities. 

· Experience of running or being actively involved with a community group. 

· Experience of working with schools and/or businesses. 

· Knowledge/experience of Social Enterprise Development. 

· Experience of engaging with difficult to reach audiences.

· Understanding of the barriers to volunteering and steps that can be taken to address these. 

Benefits

· Embedded flexi working culture.

· 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.

· Buying and selling annual leave policy to add further flexibility around how you manage your work/non-work time and give you better control over how much and when you take leave from work.

· Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).

· Enhanced maternity and paternity pay.

· Enhanced sick pay.

· Scottish Widows pension plan – the company will match up to 7% of your contribution.

· Group life assurance cover.

· Healthcare portal offering 24/7 GP access and prescription service, mental health support, wellbeing advice, financial and legal guidance.

· Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.

· A cycle to work scheme for all and on-site showers at the Bristol office.

· Home and tech scheme - costs at Currys and Ikea spread across 12 months, and up to 10% savings.

· Paid professional membership such as CIWM or ISEP.

· An opportunity to become a company member, contributing to decision making and the future direction and success of our business.

· Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.

· Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.

· Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.

· Two annual team away days, each followed by evening socials.

· Green and accessible Bristol office, surrounded by nature, and close to the harbourside.

· Accessible central Glasgow office close to local public transport links as well as cafés and shops, with various complementary facilities, events and networking opportunities.

· An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.

Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment.

We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance.

We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs.

We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.

Resource Futures operate a blind recruitment process which reduces bias and promotes diverse hiring. The hiring team do not have access to the application forms that include any personal details and select candidates for interview based only on information provided on Application Form – Part 2.

Please let us know if you would like to submit your application in a different format.

Closing date for applications is 9am on Monday 12th January 2026.

We aim to hold interviews for this role on 4th and 5th February 2026.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We’re seeking a creative and organised individual to lead on communications and learning for our volunteer network. You’ll be responsible for developing engaging content, coordinating volunteer newsletters, and supporting the delivery of training and learning resources across a wide range of roles. This role requires excellent written and verbal communication skills, a keen eye for detail, and a collaborative approach to ensure volunteers feel informed, supported, and connected. If you feel you have the attributes above, we would love to hear from you.

In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

This is a UK-wide role and can be home-based from anywhere in the UK. Some travel will be required, including occasional visits to our office in Andover, Hampshire. Office-based or hybrid working is also available for those living within commuting distance of Andover.

Hours: Full time (37.5 hours per week)

Line Manager: Head of Marketing & Communications

Team: Marketing & Communications

Location: Ware, Hertfordshire (hybrid working will be considered)

Salary: £26,523 per annum

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.

Role Overview and Main Responsibilities

One of the main areas of this role is to improve the Digital Marketing systems of the college. This involves managing multiple projects and supervising other team members within their roles. The postholder will also work alongside the CEO to develop and implement a new marketing strategy to enable ANCC to achieve its vision and mission globally. This will include shaping the Marketing and Communications team to support the stakeholder journey for students, partners and donors.

• Enhancing the digital systems of the college for the purposes of marketing
• Work collaboratively with the CEO and Marketing & Communications team to ensure new marketing assets are designed and produced for optimal results

· Generating leads for new applicants, students, partners and donations to the college, optimising our efficiency, and maximising opportunities for engagement.

• Manage the website development project which includes the improvement of the college website for marketing purposes, and improving the User Experience (UXP) ensuring that it is optimised for search engines
• Manage team members for the maintenance and development of the college’s website, SEO, user journey experience, and website assets
• Support and collaborate with the Social Media officer to ensure digital marketing across our platforms, including LinkedIn for digital community engagement.
• Monitor and review performance of digital marketing channels for analytical reporting and making recommendations for improvement.
• Email marketing across stakeholder groups to support recruitment and engagement for the college. This includes the management of Mailchimp and ensuring Donorfy data is up to date.
• Direct marketing to students and partners for college courses, training options, collaborative design, delivery and lifelong learning. This may include digital marketing via website, social media, email, content marketing, print marketing and campaigns.
• Developing a digital marketing campaigns calendar and system for use within the team including the implementation of campaign briefs and tracking of campaigns across ANCC products
• Play an active role within the team to help at promotional events, including national exhibitions and conferences, at the college and elsewhere
• Assist the team with organising college open days and other promotional events (graduations, multicultural evenings, carols at Easneye etc).
• Work creatively with the team to continue to develop strong relationships with ANCC alumni through digital communications, and maximising opportunities for engagement
• Fully participate in All Nations community activities when possible

Other Information

· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events

· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

· Applicants must have the right to work in the UK

Benefits

§  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.
 

§  Life Assurance of three times salary  
 

§  Employee Assistance Programme

§  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days on site.
 

You will coordinate the Social Homes for Manchester campaign coalition and implement our strategy for strengthening the housing justice movement in Manchester and across GM. You will lead on organising community workshops and events raising awareness about campaign asks and the Manchester Local Plan consultation process.

You will convene workshops and events focused on building the capacity of a network of ward-based community coalitions to understand housing and planning policy and process. This might include how local development applications are compiled, submitted, decided on; and strategies for ensuring appropriate levels of Section 106 contributions and social rent homes are included in development applications.

You will work with the Social Homes for Manchester Steering Group and community leaders to provide coordination support to at least one neighbourhood planning process and efforts to encourage community-led housing innovations.

You will create a new set of webpages focused on provision of transparent and accessible information on housing need, upcoming developments, and performance against housing targets at ward and city scale.

About you

• You have excellent relationship building skills and experience of working with disadvantaged groups of people to take collective action to achieve positive outcomes for people and communities.
• You enjoy organising activities and events in response to community priorities, interests and needs.
• You have an organised and strategic mindset and the professionalism to foster positive working relationships between community, voluntary, and public sector organisations and representatives.
• You have a basic understanding of housing development and planning application and approval processes and a good understanding of the rationale for increased delivery of sustainable social rent homes.
• You have some experience of web development or website administration and editing combined with the ability to engage digitally excluded groups of people in understanding technical information.

About Social Homes for Manchester (SH4M)

• SH4M is a coalition of community associations, charities, think tanks, academics and social justice organisations focused on accelerating the number of social homes that are created in Manchester by 2030 and ensuring this is done in an environmentally sustainable way.
• Much of our work over the last two years has focused on generating an evidence base, influencing strategy, and set of relationships to facilitate influence, including through convening the Manchester Social Housing Commission which concludes in December 2025.
• SH4M is now focused on implementing a two-year strategy including building a network of citizen coalitions across the city of Manchester with the information and capacity to hold decision-makers and providers to account for accelerated delivery of sustainable social rent homes. This includes taking forward the findings of the Manchester Social Housing Commission.

About CLASS/Community Savers

• CLASS is the lead convening agency for Social Homes for Manchester. We are a Manchester-based registered charity that exists to support a network of place-based community associations called Community Savers.
• We build the strategic and financial capacity of tenant, resident, community groups and neighbourhood forums to achieve better outcomes for their local area. We support a range of community-catalysed and community-led initiatives and co-creation partnerships.
• CLASS values wellbeing, family life, and work-life balance. We offer attractive Terms and Conditions relating to flexitime, annual leave, and a NEST Pension scheme with 10% employer contribution.
• CLASS is an equal opportunities employer, and we welcome applications from all suitably qualified persons. However, as part of an alliance focused on #CommunityPoweredPolitics and amplifying the voices and experiences of women experiencing intersecting inequalities, we particularly encourage applications from women from global majority backgrounds and women with disabilities who are currently underrepresented in our workforce.

Reporting to:   Communications & Marketing Manager

Contract: Permanent; Full time 37.5 hours per week Monday to Friday. Some evening or weekend working will be required as part of this role. 

Location: Hybrid. Home working with minimum of 40% of contracted hours at our office in Welwyn Garden City. Candidates must be based in the UK and within reasonable commuting distance to our office in Welwyn Garden City, Hertfordshire.

Job purpose

The Communications & Marketing Officer is a key role within our busy Communications Team. They will support the wider Willow team in delivering on plans to raise the charity’s profile and increase supporter engagement. The Communications Team supports the communications needs of all teams across the organisation.

Principal responsibilities and duties

• Contribute to, and help to evolve, Willow’s communications activity, including emails, website, marketing and social media
• Work with the Willow teams to plan and deliver a regular calendar of content, ensuring the communication and marketing needs of colleagues across the organisation are met
• Manage the promotion of fundraising campaigns and events
• Engage with press, supporters, beneficiaries, partners, volunteers and medical professionals to help establish Willow as a national brand
• Gather and create engaging content, including case studies, images and videos, to be used to raise awareness of Willow’s work locally and nationally
• Develop and manage working relationships with creative agencies, printers and freelancers to deliver high quality communications, on time and within budget
• Use analytics tools to report back on performance and identify learnings and opportunities
• Attend Willow and third-party events, providing communications support including social media posting, videography, photography and media management
• Work with the managers of Willow’s shops to deliver a program of communications projects and activities to engage new donors and customers
• Work with Communications Team colleagues to plan and deliver activity to support the Digital Comms Strategy, Ambassador & Influencer Strategy, Growth plan and key themes and projects
• Be an active member of the team and charity as a whole and undertake training and skills development and keep up to date with the changing requirements of the role and the external environment
• Undertake other duties that may be required as part of the role

Person Specification 

• Experience of working in a busy marketing/PR/communications team, ideally in a charity environment
• A responsive, confident self-starter who is enthusiastic and highly motivated
• Excellent planning, time-management and organisational skills with ability to stick to timetables for delivery of work and meet deadlines under pressure
• Able to express ideas clearly, both verbally and in writing, with an ability to adjust tone and content appropriately for different target audiences
• Strong copywriting and editing skills with the ability to turn complex information into compelling stories and content
• Ability to think creatively, offering new ideas, concepts and solutions
• Experience of developing multi-channel communications plans and taking a communications campaign forward through different digital and offline channels
• Design skills, particularly in creating and/or overseeing the design of visually appealing digital and non-digital content which adheres to brand guidelines
• Experience of using analytics and other tools to report on performance of campaigns
• Experience of media relations and evaluating media coverage and PR
• Experience of using social media as a professional communications tool
• Experience of producing and editing photo and video content
• Experience of using software including Microsoft, Canva or other design tools, Google Ads, analytics tools, email marketing platforms, website CMS systems (we use Wordpress) and charity databases (we use Raiser’s Edge)
• Organised and able to keep good records for data protection, confidentiality and financial purposes
• Knowledge of the digital charity landscape, including best practice for social media, web content creation and engagement strategies

Other

• Full driving licence required as regular travel across the county will be part of the role, in particular to our retail stores and events. Some national travel may be necessary on occasion.

General

We offer the following competitive benefits package:

• 25 days annual leave plus bank holidays
• Hybrid working arrangements
• Life Assurance and Group Pension Fund
• Season ticket loan
• Cycle to work scheme
• Flexible Working policy
• Employee assistance programme

The essentials …

• Permanent, full-time
• £55,000 - £62,000 (depending on experience)
• 5 total direct reports (including 3 Leads; Training Courses, Venue Hire, & Energy Group Events, Senior Events Coordinator, and Events Marketing Executive)
• Hybrid working with 2-3 days a week at our London office

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

What you’ll be doing …

Our Head of Events (HoE) will bring leadership and strategic vision to the Society’s Events team encompassing scientific conferences, venue hire, and training courses, working to deliver the business plan and achieve targets for this active, income-generating department.

This role will be responsible for supporting the six-strong team in delivery of our busy events programme, working effectively with conference convenors, and providing exemplary support to our delegates, venue users, sponsors, and clients throughout the year. Working closely with the Director of Science & Engagement, our new HoE will work to develop robust and diverse income streams for the Society from our events as well as sponsorship and will oversee the expansion of our venue hire provision into new markets (e.g. weddings) in addition to seizing other opportunities for growth.

Overall responsibilities / requirements …

Management & Leadership:

• Shape and lead the Events team to deliver top-quality leadership and coordination of our events programmes and customer service for both internal users and external clients
• Continue to support a commercial approach to income generation across the Events department, to support revenue growth and diversification across sectors
• Grow event sponsorship, proactively identifying sponsorship opportunities and supporting the team, convenors, and others to become more confident in developing sponsor relationships and securing sponsorship income.
• Grow and nurture relationships with Fellows and external partners
• Grow and nurture relationships with internal staff across other departments, particularly those jointly responsible for delivering upon the Society’s strategic aims
• Provide leadership and mentorship to the Events team, supporting ongoing professional development
• Act as the senior Events representative at internal committee meetings, providing expert input on event strategy, performance, and future plans.
• Manage external relationships with Events partners, including catering suppliers, AV technicians, and Security where appropriate
• Lead on the delivery of appropriate Health & Safety management alongside equity, diversity, inclusion, and accessibility actions across the Events team and throughout our programme of public facing events

Conference Delivery:

• Oversee the management and delivery of Society conferences, events, and lectures alongside our Energy Group Lead and Senior Events Coordinator, including offsite delivery where appropriate
• Oversee the planning and delivery of flagship conferences for audiences of approximately 500+ delegates, ensuring high-quality audience experience and strong financial performance.
• Oversee the development and implementation of a strategy for the branding and marketing of events from web, print and social media alongside our Events Marketing Executive
• Embed a commercial approach to conference development and delivery
• Lead the development of partnerships across the Events team, including the management and delivery of joint, flagship events such as the Energy Geoscience Conference (EGC) series in partnership with GESGB
• Work closely with the Senior Leadership Team, staff, and Council, to grow the offering of Society events, in London and beyond
• Worth the wider staff team to ensure that our Conference provision is aligned to the Society’s science strategy & supports ongoing professional development for our fellows and members

Training Courses Delivery:

• Provide strategic oversight of the Society’s developing Training Course programme alongside our Training Courses Lead and Training Courses Committee to ensure commercial sustainability, quality, and growth
• Support the promotion and upscaling of our Training Courses programme alongside our Events Marketing Executive
• Work with the wider staff team to ensure that our Training Course provision is aligned to the Society’s science strategy & supports ongoing professional development for our fellows and members

Venue Hire Oversight:

• Provide strategic leadership, working with the Venue Hire Lead to develop and implement a comprehensive strategy to grow and diversify venue hire revenue, aligned with the organisation’s wider commercial objectives.
• Lead on the design, launch, and ongoing development of our new Weddings venue hire initiative in partnership with our Venue Hire Lead following the granting of our wedding license from Westminster City Council, ensuring strong market positioning and a high-quality client experience
• Work with the wider events team to improve booking and on-the-day service for internal and external venue-hire clients
• Oversee and continuously improve the end-to-end booking journey and on-the-day service for internal and external venue-hire clients, working closely with the wider events team to deliver a consistently high standard of service.
• Lead on the procurement and management of key suppliers (including catering and other event services), running competitive tenders and negotiating contracts that best support the quality, profitability and sustainability of our events programme.

What we’re looking for …

Candidates for the role of Head of Events will be required to demonstrate a range of skills, competencies, and abilities for the post, and the successful candidate will have demonstrable experience within an Events team as well as leadership experience. The individual will need to be able to build relationships with stakeholders and clients from a variety of sectors and will need to demonstrate a variety of skills.

Qualification & Experience …

Leadership & Management:

• Experience of successfully implementing and leading change
• A track record of successfully building and nurturing strong and productive relationships, internally and externally
• A team worker with proven experience of working collaboratively to realise organisational objectives
• An ability to influence and inspire people successfully at all levels.

Other Qualities:

• Demonstrable ability to prioritise multiple tasks and work to tight deadlines when required
• Familiarity with the current Microsoft Office suite, and use of CRM systems
• Tact, tenacity, and a willingness to work in partnership with others
• Positivity and enthusiasm for the role, and support for your team
• Exceptional interpersonal and people-management skills
• A commitment to personal development and learning

Essential Criteria:

• Successful delivery of conferences and events
• A track record of successful leadership and management
• Financial management, commercial awareness, including budgetary management
• Commitment to diversity, equality and inclusion, and to the Society’s other core values as set out in our strategy
• Strong written and oral communication skills

Desirable Criteria:

• Venue management experience
• Successful delivery of academic and/or professional/B2B conferences
• Knowledge of legal and regulatory requirements relevant to public events and venue hire (e.g., licensing, GDPR)
• Experience of working with trustees, committee members, volunteers, and other stakeholders
• Commercial experience in a relevant sector
• Experience of training courses and/or ongoing professional development in a commercial capacity

A bit about us …

The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognitions scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

How to apply …

To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page with full contact details.

As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:

• Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
• State your initials only in the subject line when sending your application.
• Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.

First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.

All applicants must have the right to work in the UK. We are currently unable to support visa applications.

#events #head of events #events mangement #events lead #membership #science

Here at SJT we have long recognised that our role needs to extend beyond simply the provision of entertainment. We firmly believe that culture and creativity bring people together; that the act of sharing stories and experiences helps to build communities; and that, through this collaborative approach, we can be part of helping to solve the challenges our coastal home of Scarborough faces.

We are a producing theatre, working locally, regionally and nationally. We offer a year-round programme of high-quality theatre and film, alongside a wide range of participatory work working with all ages and communities, including youth theatres, community choirs, activities for those with dementia, and schools’ workshops.

We’ve been growing audiences and participants steadily for the last four years and are now ready both to deepen that engagement and to reach out to new demographics. We want to grow our already fruitful partnership between our marketing and fundraising functions; and we want to explore wider organizational marketing, building the SJT brand locally and nationally.

Which is where you come in – a collaborative and hands-on Head of Marketing.  Whilst your experience and expertise will be important in this role, what is every bit as important to us will be your belief in our vision and purpose and your enthusiasm for what we are trying to achieve. If that sounds like you, we’d love you to get in touch.

Job Title: Head of Marketing

Line managed by: Executive Director

Line manages: Marketing Officers, Press Rep, Box Office Manager

Job Purpose

The Head of Marketing is a member of the Senior Management Team and plays a key role in the development and delivery of the company’s marketing, audience engagement and communication strategies. The Head of Marketing is responsible for the delivery of all programme campaigns, as well as working with the Joint Chief Executives on the delivery of a consistent and appropriate external message.

Key responsibilities

To be responsible for the implementation and continued development of the audience engagement strategy;

To lead on the delivery of the brand communications strategy and to work with the Joint Chief Executives on overall brand awareness;

To be responsible for the delivery of the company’s segmentation strategy and to work with the Senior Management Team to ensure a joined-up approach to audience across the organisation;

To work with the Joint Chief Executives and the Senior Management Team on the development and implementation of the digital strategy;

To commission appropriate audience research, carry out regular analysis of audience data, including digital / social analytics, and use insight gathered to help inform future campaigns, audience development and programming plans;

To oversee the effective use of SJT’s box office and CRM system including management of the relationship with Spektrix;

To set and manage sales targets and pricing strategy in consultation with the Executive Director.

Person Specification

Proven experience in delivering and developing audience engagement strategies

Proven expertise in planning and implementing audience campaigns to meet or exceed objectives

Expertise in analysing audience data and reporting on insights

Great attention to detail, with experience of proofreading and adapting campaigns to deliver in line with both strategic goals and brand guidelines

Experience in planning and implementing digital content (website, social, video etc.) to meet or exceed audience objectives

Proven ability to track and monitor the effectiveness of campaigns

Proven ability in developing and managing budgets

A love for theatre and a desire to bring people together to share experiences and stories

Anna Freud is seeking a Senior Website Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits and you can view them all on our careers page

Alongside our benefits, this role offers real ownership, flexibility, and the chance to do meaningful digital work that makes a tangible difference, all within a supportive, collaborative charity environment.

What you’ll do

As our Senior Website Officer, you’ll take ownership of Anna Freud’s key websites, leading their development, performance and day-to-day management to ensure they are effective, accessible and genuinely useful for the people who rely on them

• Lead and deliver website roadmaps and projects, working with teams across the charity to prioritise, QA and release improvements
• Manage and optimise website content, ensuring pages are accurate, engaging, on-brand and aligned with SEO best practice
• Use analytics, tracking and reporting to understand user behaviour and make data-driven improvements to performance and journeys
• Improve user experience and accessibility through testing, UX/CRO best practice and ongoing optimisation
• Oversee the technical performance of the websites, integrations and workflows, flagging risks and continuously improving ways of working

What you’ll bring

You’re an experienced, hands-on website professional who enjoys owning websites end to end, using insight, testing and strong technical know-how to improve performance, user experience and impact across a complex organisation.

• Strong experience managing and updating websites via a CMS, with the confidence to troubleshoot issues and take day-to-day ownership
• You’re comfortable leading website projects and development work, juggling priorities and working with multiple stakeholders
• Solid knowledge of SEO (on-page and technical), and experience improving search performance through well-planned content and structure
• You’re confident using tools like GA4, GTM and testing platforms, and enjoy turning data into clear insights and decisions
• Experience working with agencies or third parties, and the communication skills needed to keep work moving and expectations aligned

This is a great opportunity if you enjoy having real ownership and visibility over websites that genuinely matter. You’ll be trusted to shape strategy, lead meaningful projects, and see the direct impact of your work in a purpose-led organisation doing nationally recognised work.

Key details

Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.

Salary: £40,000 FTE per annum, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH)

Contract type: Permanent

Next steps

Closing date for applications: midday (12pm), Thursday, 08 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Monday, 12 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held in-person/remotely in week commencing 19 January 2026

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.