Web service manager jobs

Community Fundraising Manager

Salary: Outer London Business Support Scale, Grade 5\6 (Spine Points 21.1 – 28), £32,064 - £36,579 per annum inclusive of London Weighting.

Location: Copthall House, 9 The Pavement, Grove Road, Sutton, Surrey, SM1 1DA

Working Pattern: Hybrid working with a minimum of 2 days per week in the office; travel across all OHC&AT sites and to external meetings required, including at weekends, for which time off in lieu will be given. Full time, 36 hrs per week, 8.45am – 4.30pm (M-Th) and 8.45am – 4.15pm on Friday. A term time only contract with a pro-rata salary could be considered for the right candidate.

Orchard Hill College & Academy Trust (OHC&AT) is a family of specialist education providers for pupils and students from nursery to further education. We operate across academies and college centres in London, Surrey, Sussex and Berkshire. Supporting our academies and college, OHC&AT also operates learning support services, such as nursing and therapy, and a central business support team which includes HR, finance and IT.

Pupils and students within the OHC&AT family have a wide range of learning abilities and additional needs. These include autistic spectrum disorder; speech, language and communication difficulties; social, emotional and mental health needs; profound and multiple learning disabilities; and physical disabilities including multi-sensory impairment and complex health conditions.

If you are a passionate fundraiser who loves building relationships, creating community connections, and making a real difference, then this role is for you.

We are looking for a motivated and ambitious Community Fundraising Manager to join our growing fundraising team.

This exciting new role will lead community and regional corporate fundraising activity, developing partnerships with local businesses, community groups and supporters to generate income that transforms opportunities for our pupils and students. You'll help bring inspiring projects to life, including initiatives such as Tom's Farm at Nightingale Community Academy, while delivering engaging fundraising campaigns, events and partnerships.

Key Responsibilities:

· Securing community and corporate fundraising income

· Building relationships with businesses, donors and community groups

· Developing fundraising campaigns and events

· Creating compelling cases for support and funding proposals

· Supporting social media and fundraising communications

· Managing donor stewardship and reporting impact

· Working closely with colleagues across our schools, colleges and central teams

Key Requirements:

· Proven experience in community and/or corporate fundraising, including securing donations and partnerships.

· Good numerical skills and experience managing budgets.

· Brilliant relationship builder both internally with team members and externally with funders.

· Strong written and verbal communication skills, with the ability to create and present compelling cases for support.

· Ability to manage multiple projects and work independently as part of a small team.

· Full UK driving licence and access to a vehicle for work purposes.

· Ability and willingness to travel regularly between OHC&AT sites and external locations.

Working at OHC&AT means joining a values-driven organisation where every partnership, event and donation helps create life-changing opportunities for our pupils and students.

OHC&AT is an exciting, forward-thinking organisation, and we offer many benefits to attract and keep our staff, contributing towards maintaining and improving wellbeing, and encouraging our required behaviours, achievements, values, and skills. Below is just a selection of the benefits available to our employees:

Rewards & Benefits:

· Pathways for progression within the trust, ensuring you can grow and thrive in a supportive and inclusive environment

• Pension Scheme - you will be enrolled in either the Local Government Pension Scheme (LGPS) or the Teachers' Pension Scheme (TPS), both offering life cover and financial protection for your family

• Salary Sacrifice Schemes (Cycle Scheme, Employee Car Lease Scheme and Home Electronics Scheme)
• Employee Wellbeing - We support employee wellbeing with access to counselling, mental health support, generous leave, flexible working, and enhanced parental leave including Employee Assistance Programme, MyGym Discounts, Corporate Eyecare Scheme and Free Virtual GP Appointments
• Employee Discounts (Blue Light Card, Costco Membership, Discounts for Teachers, and more)
• Other (Season Ticket Loan and Employee Referral Scheme)

Find out what makes OHC&AT a truly rewarding place to work – visit our ‘Work for Us’ page to learn more about opportunities across the Trust and the difference our staff make every day.

Working together to transform lives is what we do and across the whole organisation we have a range of experts and practitioners who advocate for children and young people with SEND to ensure they receive the best possible opportunities to achieve their full potential.

As a large specialist education provider we employ over 1500 people across our schools, college and central support team. There is a wide range of job roles available, ranging from teaching and therapy to business support roles and significant career progression opportunities.

It is an exciting time to be part of OHC&AT and we are keen to recruit talented people who can play a key role in realising our mission and who want to make a difference. In return, we offer training and development, competitive pay and benefits in a positive and inclusive working environment.

We are committed to promoting and advancing equality of opportunity by attracting and retaining the most diverse range of students, staff and partners.

If you wish to discuss this opportunity before or after submitting an application form, please get in touch with Sarh-Jane Lummes directly.

Your application form will be scored according to each of the requirements laid out in the person specification for this role. Please demonstrate in your statement how your experience, skills and knowledge match the criteria that are required for the role.

How to Apply:

You will be redirected to our E-teach portal to create an account and apply online.

Please note that CV applications cannot be considered.

Closing Date: Midnight on 15/09/2026

Interviews will take place on: Date TBC, but will be in late September

To help us manage applications effectively, we reserve the right to close this vacancy early if sufficient suitable applications are received.

Safeguarding Statement:

Orchard Hill College & Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. 

Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service. 

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

In line with the statutory guidance in Keeping Children Safe in Education, the Trust will request and review references and carry out online searches on shortlisted candidates prior to interview as part of our safer recruitment process. Any concerns raised will be followed up with the applicant before a recruitment decision is made.

Your mission
This role is a core part of how we use digital marketing to drive culture change, encourage people to take action that prevents suicide, get support to people who need it, and grow our income. 

In this hands-on, varied role, you’ll plan, execute, and manage CALM’s digital marketing activity (including paid social, email, SEO, and PPC) to make a measurable, lasting impact. 

Your profile
Responsibilities

• Lead hands-on paid media execution, budget management, and optimisation for in-house paid social and PPC (including CALM’s Google Grant).
• Maintain and enhance website content performance, build high-converting landing pages, and implement SEO, and Generative Engine Optimization (GEO) strategies.
• Write, build, and evaluate ongoing email campaigns and automated supporter journeys to drive engagement and action.
• Oversee GTM and GA4 tracking, communicate performance insights across teams, and maintain strict GDPR and cookie compliance.
• Lead and innovate by line managing the Digital Marketing Officer, testing new digital channels, and supporting broader MarComms team projects.

Competencies

• Strong understanding of paid social, including audience selection, creative approach, and account structures.
• Strong understanding of SEO and GEO best practices, including ability to write sharp, search-optimised website copy while adhering to brand guidelines.
• Strong understanding of email marketing principles, including ability to write strong, high-converting email copy.
• Excellent stakeholder management skills and ability to communicate clearly and effectively to people of all knowledge levels.
• Ability to manage competing priorities.
• Passion for the cause and delivering CALM’s mission.

Experience

• 4+ years’ experience in digital marketing roles that cover a broad range of disciplines, including paid social, PPC, and email.
• A track record of driving strong results across paid social, web content, and email.
• Strong knowledge of email service platforms (e.g. Salesforce Marketing Cloud, Mailchimp, etc.).
• Experience using and managing website CMSs. 
• Line management experience (desirable).

Why us?
Reports to: Digital Marketing Lead
Contract: Full-time, permanent
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £42,000 - £46,000 per annum (for employees). We benchmark our salaries to ensure our pay structure remains fair, transparent, and equitable for everyone in our team.

A work environment that values creativity, personal growth and collaboration.

Applications for this role will close on Wednesday 9th September. 

Right to work in the UK
To apply, you will need to have a valid right to work in the UK (such as a British/Irish passport, Settled Status, or Indefinite Leave to Remain).

About us
We’re Campaign Against Living Miserably (CALM), and we’re united against suicide.

We’re a suicide prevention charity, on a mission to help people end their misery, not their lives. We run stigma-smashing campaigns, offer loads of digital tools and resources, and run a life-saving helpline - all designed to help people find hope and a way forward. We are - united against suicide.

Don't meet every requirement? We’re still interested.
Research shows that people from marginalised groups – including women, LGBTQ+ people, people from global majority backgrounds, disabled people, and those from lower socioeconomic backgrounds – are less likely to apply for a role unless they meet the full criteria. At CALM, we know that skills and potential come in many forms, and that diverse perspectives and lived experience of mental health or suicide can be just as valuable as formal qualifications.
 
If you're passionate about our mission but your experience doesn't tick every box, we'd still love to hear from you. You could be exactly who we're looking for.

Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.

Imperial College London is partnering exclusively with Robertson Bell to recruit a Head of Management Accounting on a permanent basis. This is an exceptional opportunity to join one of the world's leading universities in a senior finance leadership position at a pivotal time for the them. Imperial is investing significantly in the future of its Finance function through the implementation of Oracle Fusion, bringing enhanced business intelligence capabilities and the modernisation of their management accounting processes.

As Head of Management Accounting, you will play a central role in shaping this transformation whilst leading a high-performing team responsible for delivering financial insight across the University's extensive non-academic portfolio.

The role

• Lead and develop a high-performing management accounting function of 11 finance professionals, creating a collaborative, high-performing culture centred on continuous improvement and exceptional customer service.
• Oversee management accounting and financial reporting for more than 30 support service departments, responsible for approximately £320m of annual expenditure and £185m of capital investment programmes.
• Lead budgeting, forecasting and month-end reporting, ensuring timely, accurate and insightful financial information that supports strategic decision making across the University.
• Act as the finance lead for the continued optimisation of Oracle Fusion, driving process redesign, standardisation, automation and the adoption of AI to improve efficiency and reporting capability.
• Oversee financial accounting and statutory reporting for key University subsidiaries, whilst leading external audit activity and ensuring compliance with FRS102.
• Partner with senior leaders across Finance and Professional Services, providing commercial insight, challenging assumptions and influencing strategic decision making.
• Work closely with the Finance Business Intelligence team to further develop reporting capability through Power BI and data-driven insights.
• Champion continuous improvement by reviewing existing processes, strengthening controls and embedding best practice across the management accounting function.

Essential criteria

• Fully qualified accountant (ACA, ACCA, CIMA, CPA or CCAB).
• Proven leadership experience managing and developing finance teams.
• Strong management accounting, budgeting and forecasting expertise within a large, complex organisation.
• Experience leading process improvement, harmonisation and finance transformation initiatives.
• Excellent stakeholder management skills, with the ability to influence and challenge senior leaders.
• Strong technical accounting knowledge, including FRS102.
• Excellent analytical skills, attention to detail and the ability to communicate complex financial information clearly.

Experience within Higher Education, knowledge of TRAC, Oracle Fusion or Power BI would be advantageous but is not essential.

Why join Imperial?

The opportunity to continue your career at a world‑leading institution and be part of our mission to deliver world‑class teaching and learning. You'll benefit from an outstanding working environment, genuine opportunities for professional development and a comprehensive reward package designed to support your career, wellbeing and work-life balance.

Benefits include:

• Hybrid working (2-3 days per week office based working)
• Competitive pension scheme.
• Generous annual leave (27 days plus campus closures and Bank Holidays), with the option to purchase additional leave.
• Comprehensive health and wellbeing support, including an Employee Assistance Programme, discounted sports facilities and occupational health services.
• Excellent family-friendly policies, enhanced parental & carers leave &childcare initiatives.
• Extensive learning and development opportunities to support your long-term career progression.
• A wide range of employee discounts, travel schemes and lifestyle benefits.

Apply now

If you're an ambitious finance leader looking for an opportunity to shape the future of management accounting within a world-renowned institution, we'd love to hear from you.

This is a permanent, full-time position based at Imperial College London's White City Campus, operating on a hybrid working model.

Applications close on 6 September, with interviews scheduled for 16 September.

Noah's Ark Children's Hospice is partnering with Robertson Bell on a retained basis to recruit a Director of Finance on a permanent basis. This is an exciting opportunity to join a highly regarded children's hospice at a pivotal stage of its development, taking a leading role in strengthening financial performance, improving organisational effectiveness and helping shape the charity's next phase of growth.

This is more than a traditional Finance Director role. Noah's Ark has undergone significant transformation in recent years, moving from a predominantly community-based service to operating a 24/7 hospice facility at The Ark. The successful candidate will join at a critical point in this journey, with the opportunity to strengthen the finance function whilst working closely with the wider Senior Leadership Team to ensure the charity is making the best possible use of its resources and delivering maximum value for children and families.

For an ambitious, commercially minded finance leader, this is an opportunity to combine strong financial leadership with genuine organisational impact, helping to shape a more effective operating model and contributing directly to the future direction of the charity.

The role

• Partner with the CEO, Senior Leadership Team and Board of Trustees to shape the charity's financial and strategic direction during a period of organisational change.
• Stabilise and strengthen the finance function, ensuring high-quality financial management, robust controls and accurate, insightful reporting.
• Lead the budgeting, forecasting and financial planning process, including modelling different care delivery approaches, investment decisions and longer-term strategic scenarios.
• Support the charity to improve its financial position, identifying opportunities to increase efficiency and ensure resources are being deployed to maximum effect.
• Oversee statutory accounts, external reporting, audit and regulatory requirements, ensuring the charity maintains strong financial governance and compliance.
• Ensure effective management of reserves, investments, cash flow, liquidity, insurance and restricted funds.
• Contribute to the development of the charity's next multi-year strategic plan, bringing commercial discipline, financial insight and a practical focus on delivery.
• Identify opportunities for cost efficiency and productivity improvements across the organisation, working collaboratively with colleagues to turn insight into action.
• Support the design and implementation of new IT and financial systems, ensuring they provide the information and controls required to support an effective organisation.
• Lead and develop a small finance team, setting clear expectations, building capability and creating a culture of accountability and high performance.
• Play an active role in wider organisational leadership, bringing constructive challenge and financial insight to decisions beyond the traditional finance remit.

The organisation

Noah's Ark Children's Hospice provides specialist care and support to babies, children and young people with life-limiting or life-threatening conditions, alongside their families. Its purpose-built hospice, The Ark, opened in 2019 and provides a unique environment where children can receive specialist care, therapy, bereavement support and family services in a safe and welcoming setting.

Rated 'Outstanding' by the Care Quality Commission, Noah's Ark supports families across North and Central London and Hertsmere, delivering care wherever it is needed - in the family home, within the community or at The Ark.

This is an organisation with a warm, supportive culture and a strong commitment to its values of Kindness, Excellence and Courage. It is now looking for a finance leader who can combine that collaborative approach with the confidence to challenge constructively, make difficult decisions and drive meaningful improvement.

Essential criteria

• Fully qualified accountant (ACA, ACCA, CIMA or equivalent).
• Strong experience leading a finance function.
• Strong understanding of financial controls, governance, audit and statutory reporting.
• Demonstrable experience producing and interpreting high-quality financial information that supports effective decision-making.
• Experience leading and developing teams, with the confidence to set expectations, address underperformance and hold colleagues accountable.
• Excellent communication and relationship-building skills, with the ability to engage and influence senior stakeholders and non-finance colleagues.
• A proactive, hands-on and self-starting appr

We are looking for a talented and creative Graphic Designer to join the Royal College of Radiologists (RCR), a medical charity at the forefront of the health agenda. Our members diagnose and treat cancer, heart disease, stroke and more, whilst leading innovation across healthcare.

Working as part of our Brand team, you will play a key role in bringing the RCR brand to life through creative, engaging and accessible visual communications. You’ll work across the organisation, translating briefs into high-quality design solutions that strengthen our brand and visual identity and engage a wide range of audiences, including our members and stakeholders.

If you are a collaborative and creative graphic design professional who combines great ideas with excellent design execution, and you’re looking for an opportunity to make a real impact in an organisation with a meaningful mission, this could be the role for you.

What you’ll do: 

• Produce high-quality creative design across print and digital channels, including publications, reports, campaigns, presentations, social media, web and email, events and promotional materials.
• Take ownership of design projects from brief through to delivery, managing multiple priorities while ensuring work is delivered to a high standard and on time.
• Support the Brand team in protecting, developing and strengthening the RCR brand and visual identity.
• Provide practical design and brand guidance to colleagues, helping ensure consistent and effective application of our brand across the organisation.
• Create engaging digital assets, including graphics, simple animations, motion graphics and video content where appropriate.
• Manage artwork and print production when required, working with external suppliers to ensure quality, value for money and timely delivery.
• Work collaboratively with colleagues across the RCR to develop creative solutions that support our organisational priorities.

What you’ll need: 

• Experience working within an in-house brand, marketing or communications team or creative agency.
• A strong portfolio demonstrating creative design across print and digital media.
• Excellent working knowledge of Adobe Creative Cloud, particularly InDesign, Illustrator and Photoshop.
• Strong creative thinking and an excellent understanding of typography, layout, colour, composition and visual storytelling.
• Experience managing multiple design projects from brief through to delivery.
• Experience creating digital content, including motion graphics, animation or video.
• Experience managing print production and working with suppliers.
• Strong communication and interpersonal skills, with the ability to collaborate effectively and explain design ideas.
• Excellent attention to detail and organisational skills, with the ability to manage competing priorities.c

If you're looking for a role creative role that makes a meaningful impact, we'd love to hear from you!

When you join us:

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

No two days are the same for a Technology Support Analyst. From resolving technical challenges and supporting Microsoft 365 services to configuring devices and helping users get the most from technology, this role sits at the heart of a busy technology function. The Technology Support Analyst will bring strong technical knowledge, excellent problem-solving skills and the ability to communicate solutions clearly.

As a Technology Support Analyst, you'll provide first and second line support across the Motor Neurone Disease (MND) Association, ensuring colleagues and volunteers can access the technology, systems and services they need. You'll work across Microsoft 365, communication platforms, user administration and device support, delivering a responsive and reliable service.

Main Responsibilities

• Provide first and second line technical support to employees and volunteers
• Resolve incidents, requests and problems within agreed service levels
• Provide advice and training to office staff, regional staff, and volunteers, on various software packages, office systems, cloud platforms, digital services, operating systems, printers, and telephony
• Configure, maintain and support Microsoft 365 services and Windows environments
• Support communication systems, telephony services and mobile devices
• Set up, induct and offboard users, ensuring appropriate system access
• Configure and maintain laptop devices, including patch management
• Effectively support users with varying levels of technical knowledge
• Escalate issues to specialist teams and third-party providers when required
• Contribute to the service desk knowledge base and technology improvement activities
• Support technology projects, disaster recovery testing and meeting room equipment management

About You

• Experience in a Technology Support Analyst or similar IT support role
• Working knowledge of Windows operating systems, ADS, DNS, DHCP and Group Policy
• Experience supporting Microsoft Exchange and Microsoft 365 applications
• Experience supporting, maintaining and configuring Windows Server environments
• Working knowledge of communication systems and mobile telephony
• Strong troubleshooting and problem-solving skills
• Experience of delivering support, advice and training to end users with varied IT literacy
• Excellent organisation skills with the ability to prioritise competing demands
• Strong customer service skills and an empathetic approach to supporting users
• Ability to be flexible in working hours in required

Hybrid working Expectations: 3 day per week Northampton office attendance

Further information about working for the MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters. 

Do you love stories? And are you passionate about communicating about what God is making possible around the world through the global church? BMS World Mission is looking for a Writer in our Communications team to craft the compelling stories we tell our supporters about the work they make possible.   

Whether working on print magazines or digital resources, content for churches or our weekly email newsletter, you’ll play a vital part in the story-gathering and story-telling aspects of our major appeals and communications work.

We’re looking for a person who loves building connections through the written word.  

And someone who has a care and concern for the people who own the stories we have the privilege to tell. As a confident writer, you’ll be interested in messaging and writing for impact. And you’ll understand how to tailor the stories you hear into content that engages your audience, whether that be a magazine subscriber, first-time donor or church volunteer.

We’re looking for a person who enjoys juggling a variety of tasks in a busy environment and thrives on building relationships both within and outside the organisation. Ideally, you will have experience setting up, conducting and writing up interviews with individuals from international backgrounds and will have played a part in the creation of campaigns or appeals within a charity setting.

If you want your work to make a real difference - both to UK Christians and to communities around the world - we’d love to hear from you.

Key Information

Location: Didcot/hybrid

Hours: 35 hours per week

Employment type: Permanent

Salary: £33, 477

Closing date: 9am on Monday 14 September2026

Interview date: Monday 21 September 2026

If you would like to discuss this role further, please feel free to contact Pippa Durn, Creative Content Manager (Mat Cover).

Communications & Engagement Officer

Huddersfield Mission Huddersfield, West Yorkshire 25 hours per week (Monday to Friday, 9:00am to 2:00pm) Salary: £28,968 pro rata

Help tell stories that change lives.

For over 100 years, Huddersfield Mission has been supporting people facing homelessness, poverty, poor mental health, addiction and other complex challenges. We provide practical advice, support and a welcoming community space for those who need us most.

We're now looking for a Communications & Engagement Officer to lead how we connect with supporters, donors, room hirers, café customers and the wider community.

This is a varied and rewarding role that combines communications, marketing, fundraising support, community engagement and administration. You'll have the opportunity to shape how we tell our story, showcase our impact and help generate the support that enables our work to continue.

If you're a skilled communicator who enjoys building relationships, creating engaging content and making a genuine difference, we'd love to hear from you.

What you'll do

· Lead our social media, website and digital communications activity

· Create compelling content that showcases the impact of our work

· Develop supporter and donor communications, including newsletters and campaigns

· Support fundraising activities and community events

· Help grow awareness of our advice services, café and room hire facilities

· Manage room hire enquiries, bookings and customer communications

· Produce reports and insights using our CRM and database systems

· Provide administrative support, including meeting minutes and office duties

· Work collaboratively with colleagues across the organisation

About You

We're looking for someone who can combine creativity with organisation and enjoys working with a wide range of people.

You'll bring:

· Experience delivering successful communications and engagement activities

· Excellent written and verbal communication skills

· Experience creating content for websites, social media and email marketing

· Strong stakeholder engagement and relationship-building skills

· Experience using CRM systems and digital platforms

· Good organisational and project management skills

· The ability to work independently and manage competing priorities

· A commitment to treating people with dignity, empathy and respect

Experience within the charity, community or voluntary sector would be beneficial but is not essential.

Why Join Huddersfield Mission?

· Be part of a respected local charity making a real difference in people's lives

· Fixed daytime working hours with no evening or weekend requirement

· Opportunity to shape and develop a newly reconfigured role

· Employee Support Scheme

· Stakeholder pension and life insurance

· Ongoing training and professional development

· Potential for additional hours in the future

Working Environment

Huddersfield Mission supports people experiencing a range of complex challenges, including homelessness, poor mental health, addiction and financial hardship. As a frontline community organisation, there may occasionally be times when people accessing our services are distressed, frustrated or upset.

We provide training, support, clear procedures and a collaborative team environment to help colleagues manage challenging situations safely, confidently and professionally. Experience in customer-facing, community-facing or support-focused environments would be advantageous.

Closing Statement

If you're passionate about using communications to create positive change and want your work to have a direct impact on people's lives, we'd love to hear from you.

Join us in helping to serve people and change lives.

Are you a creative storyteller with a passion for digital communications and the power of green spaces? The Land Trust is looking for a Communications and Marketing Officer to help share the impact of our work with communities, residents, partners and clients across the UK.

This new role will work with colleagues across the charity and will lead on social media and digital communications, create engaging written, photographic and video content, keep our website up to date, and support newsletters, campaigns, events and communications for our parks and green spaces. It will play a central role in helping us to maintain our commitment to open and transparent communication with residents living on service charge sites.

We are looking for someone who is proactive, organised and full of ideas, with strong communication skills and confidence using multiple social media platforms. You do not necessarily need to have a qualification in communications and marketing, as we’re keen to also hear from those with demonstrable related experience. We are also committed to supporting the right candidate with training and support to grow their skills and experience whilst in post.

The post will be involved with and lead on a range of projects and tasks, so you will need a ‘can do’ attitude to managing a varied workload. Experience in the charity, customer service, community engagement or environmental sectors would also be an advantage.

In return, we offer a generous holiday allowance, pension contributions, life insurance, flexible and hybrid working, wellbeing support, a healthcare cashback scheme, family-friendly leave, and training and development opportunities. Some UK travel may be required, with business travel costs reimbursed.

For details of how to apply see the careers page on our website. 

We will require a CV and a covering letter of no more than two sides of A4. Closing date is midnight, Sunday 6 September 2026

Applicants must have the right to work in the UK, and a DBS check may be required.

Interviews:
 

First stage interviews are expected to be held online week commencing 14 September 2026. As appropriate, a follow-up second stage interview will take place in person at the Land Trust offices in Birchwood, Warrington week commencing the 21 September 2026.

Our Data & Insights team at Diabetes UK empowers the organisation to make informed, impactful decisions that improve outcomes for people living with diabetes and ensure we generate sustainable income to fund it. As product owners of a new CRM system and data hub we are also guardians of our customer data (donors and people at risk of or living with diabetes).

Working within our Data & Insight team, you’ll play a key role in measuring and evaluating digital performance across our growing digital ecosystem. You’ll analyse user behaviour, identify opportunities to improve engagement and conversion, and translate complex data into clear, actionable recommendations that influence decision-making across the organisation.

This is an exciting opportunity for a curious and commercially minded analyst who enjoys combining technical expertise with stakeholder collaboration. You’ll help shape measurement frameworks, optimise tracking and analytics, ensure high-quality data collection, and provide the insight needed to deliver better digital experiences for people affected by diabetes.

Are you passionate about helping older people live connected, fulfilling lives?

As our Befriending and Escorting Co-ordinator, you will play a vital role in reducing loneliness and social isolation by matching volunteers with older people who would benefit from companionship and support. This rewarding role combines volunteer coordination, relationship building and community engagement to make a real difference every day.

This role is for 21 hours per week, working within a vibrant, passionate local charity.

Due to the number of applicants, we may be unable to contact all unsuccessful applicants.

Do you have incredible customer service skills in a high demand environment and a passion for animals?
We are recruiting for Customer Support Centre Advisors to act as the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public. 
 

What does this role do?

As Customer Support Centre Advisor, you'll: 

• respond to Dogs Trust customers, supporters, members, adopters and members of the public via multiple channels including, but not limited to inbound calls, outbound calls and multiple email channels
• respond sensitively and efficiently to all calls, following our set policies, procedures, and  guidelines 
• identify the circumstances, needs and aims of the customer using appropriate questioning  techniques and respond appropriately
• achieve and maintain key performance indicators; including but not limited to average talk  time, call/email quality and after call work
• record all customer interaction accurately on relevant in-house systems as appropriate, in  line with agreed standards and procedures
• act as an advocate for the Dogs Trust brand and, as the voice of Dogs Trust, always uphold the organisation’s reputation

Please note, this is a hybrid role working from Manchester rehoming centre two days per week, with the rest of the time from home. Shortlisted candidates will be invited to a short screening call on Teams, followed by a panel interview at our Manchester rehoming centre.

Could this be you?

To be successful in this role, you will have exceptional listening skills, with experience of providing excellent customer service in a high demand environment. You'll be skilled in handling telephone and email conversations sensitively and empathetically, as this role involves communicating with customers who may be distressed, confused or aggressive. You'll be resilient, proactive and have a good working knowledge of Microsoft Office (inc. Word, Excel, PowerPoint and Outlook) with the experience of using web-based resources and electronic systems.

Please note this is a hybrid role working out of our Contact centre in Manchester.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Summer Program Director 

Reports to: Operations Manager 

Hours: 8.00 am - 4.00 pm M-F (times may vary during the 10 weeks of summer)

Contract: November 2026 - September 2027

Salary: Grade 7 on the support staff scales, £45,934 - 48,732 depending on experience

Overall purpose 

To have overall responsibility for the successful planning and delivery of the ASL Summer Program. The selected candidate will be accountable for designing, budgeting, recruiting, promoting and supervising the day-to-day operations of the program, providing a safe, enjoyable, and age-appropriate experience for campers that is culturally aligned and similar to the day program at ASL. This leadership position is charged with the long-term objective of evolving and changing the program to improve offerings, and experiences and ensure sustainable financial performance. 

Responsibilities 

Program oversight

• Work with school administration to set strategy and goals for the summer program, in alignment with the overall goals of the school

• Develop and monitor budgets and KPIs 

• Design and create the program of offerings (before the portal opens in March)

• Actively enhance and grow all aspects of the summer program  

• Create or enhance program policies and procedures

• Conduct a post-summer debrief, incorporating surveys, performance data analysis and a report to management

People

• Ensure appropriate staffing for all programs, including the recruitment and ongoing management of staff

• Hire and schedule teachers, coaches, assistants, and counsellors with the assistance of the Canons Park Manager (s) and other team members. 

• Ensure counsellors are interviewed, trained and supported to work in the program.

• Hire supporting staff when needed.

• Support HR to ensure all summer program hires are correctly DBS checked and complete necessary training materials before starting work. 

Planning / Operations

• Conduct advance planning for all aspects of the program during the school year 

• Coordinate between various departments to ensure the summer program and facilities are adequately prepared 

• Work with the Transport Manager to ensure appropriate busing is arranged for offerings. Also, manage buses during the summer weeks..

• Supervise the morning drop-off and collections during the summer weeks. 

• Support the Canons Park Manager and other program leads with any challenging parent communications or interactions during the summer weeks. 

• Support the coordinator(s) with any issues related to parent registrations or refunds. 

• Respond to messages from the summer email inbox from December.

• Supervise the careful release of campers by counsellors, coaches and teachers to their parents at Waverley Park.

• Manage any possible parent complaints, including but not limited to refunds, camp swapping etc

• Manage and support any child safeguarding concerns that may arise during the summer.

• Work with the Facilities Manager to organize room locations and spaces

Other

• Update and test the employment pages and forms, the summer web pages, and the Veracross portal listings. 

• Manage and confirm the weekly payroll and submit it for processing. 

• Work with the Accounts department on payroll, purchasing (Soldo cards), budgeting and abiding by the ASL financial procedures. 

• Work with the Advancement department (ASL communications/website team) to set up / update the webpage and advertise the programs internally and externally through school announcements, emails and local magazines

Selection criteria

Essential qualifications/experience:

• Experience working with children of the ages 5 to 14 years old

• A positive and flexible attitude towards working in and leading a team

• Excellent communication and interpersonal skills

• A demonstrable awareness of and commitment to diversity and inclusion and to safeguarding in education

• Comfort with using a variety of technology platforms 

• Previous experience managing/leading teams 

• A professional approach and experience with customer service 

Desirable qualifications/experience:

• Previous teaching or assistant teaching experience with children 

• Previous experience with hiring extracurricular teachers and assistants

• Previous experience with designing and managing activities for children

• Experience with managing budgets and meeting financial or performance targets

This position description is current at the date shown but following consultation may be changed to reflect or anticipate changes in the role that are commensurate with the job title and salary.

The American School in London is committed to safeguarding and promoting the welfare of children and young people and expects all trustees, employees and volunteers to share this commitment. All new appointments will be subject to appropriate checks: Disclosure and Barring Service (DBS enhanced), Disqualification by Association Self-Declaration, Declaration of Criminal Record, checks against the Teaching Regulation Agency (TRA) Prohibition List (Teacher Status Checks) including Identity, Address, Date of Birth, a Full Employment History, Right to Work in the UK, overseas checks where applicable, at least 2 references (one with current or most recent employer, where appropriate) and original documentation of Qualifications (where appropriate). For positions into Senior Management a Prohibition from Management Check (s128 Directive) will also be undertaken.

All posts involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website. Shortlisted candidates will be asked to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. You may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your appointment is confirmed.

ASL is dedicated to fostering courageous global citizenship in a diverse and inclusive school environment. In our international community, we aspire for the cultures and backgrounds of our employees to mirror those of our families and student body, and we enthusiastically welcome applications from candidates who bring diverse life experiences, perspectives and skills. Educators with knowledge of global education and prospective applicants for any position who are committed to diversity and inclusion are particularly welcome to apply. The American School in London will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity or expression, sexual orientation, marital status, maternity or parental status, or any other legally recognised protected basis under local law. Read our Diversity, Equity and Inclusion statement here.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

We are looking for a highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. 

The Programme Officer will support our work across the South East and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. 

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: 

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign 

Feed into the LWF strategy and objectives development 

Living Wage Accreditation 

• Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation 

• Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers 

• With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries 

• Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability 

• Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered 

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure 

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl.  Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy 

Deliver personal work targets on time and to standard: 

• Respond to telephone and web-based enquiries by providing advice and support to employers and supporters 

• Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals 

• Maintain LWF data on systems, incl. Salesforce employer database

• Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans 

• Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions 

Learning &expertise

Keep abreast of new developments in the accreditation space

Apply new learning to work and respond effectively to feedback 

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders 

Develop and manage external relationships 

Effectively develop and support a range of external relationships 

Respond effectively to queries or requests from stakeholders 

Engage with a diverse range of external stakeholders to support and develop projects as required 

Communications 

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know 

Represent the LWF coherently in writing and verbally 

Events and Communications 

• Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics 

• Represent and speak on behalf of the LWF at internal and external meetings and events 

• Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides 

Develop and manage internal relationships 

Work effectively with colleagues across Citizens UK 

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders 

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources 

 Personal Specification 

(D) Desirable, (E) Essential 

 Experience 

• Comprehensive experience in an administrative role (E) 

• Experience of building positive relationships (E) 

• Experience of learning, managing and updating Salesforce or similar databases (D) 

 Key skills and knowledge 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Understanding of database and systems management (E) 

• Ability to take in and interpret information and present in a succinct manner(E) 

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E) 

• Ability to act on own initiative to introduce and develop new systems as appropriate (E) 

• Strong attention to detail (E) 

• Strong IT skills to include MS Office and database software (E) 

• Understanding of the policy and campaign landscape in the UK (D) 

Personal qualities & values 

• A strong commitment to social justice and alignment with the Living Wage Foundation’s mission and Citizens UK’s values (E). 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in the South of England region, week commencing 5th October – in person most likely at Head Office in Whitechapel.