Web service manager jobs

You’ll be expected to run our eBay shop, improve performance, support other fundraising events, and help drive general fundraising activities. If you like variety and want to make a real impact, this role offers genuine scope to grow.

Key Responsibilities

1. eCommerce & Online Sales

• Own and manage the day-to-day running of our eBay shop, including listings, sales, returns, customer messaging, and performance tracking
• Create, optimise, and maintain high-quality listings across eBay and other online sales channels
• Produce clear, accurate product descriptions and strong visual content
• Maintain an organised library of listing content and assets
• Work with the team internally to ensure accurate pricing based on product specifications
• Continuously improve listings, pricing, and conversion rates to drive revenue growth
• Monitor performance, identify trends, introduce new online sales platforms to implement improvements to support growth

2. Events, Pop-Ups & Fundraising Support

• Support planning and delivery of pop-up shops and fundraising events
• Assist with setup, merchandising, and customer engagement
• Help maximise sales and donations during events
• Contribute to fundraising campaigns and applications

3. Revenue Growth & Partnerships (Reframed)

• Promote and generate sales for framing services through Reframed
• Identify cross-selling opportunities with customers and donors
• Support growth of income across both the charity and its commercial activities

4. Customer Experience & Operations

• Provide timely, professional responses to customer enquiries
• Resolve issues relating to orders, returns, and products
• Maintain strong customer satisfaction and feedback ratings
• Ensure compliance with marketplace policies and charity standards

5. Performance & Continuous Improvement

• Track sales and fundraising performance against targets
• Identify opportunities to improve efficiency, revenue, and processes
• Proactively suggest and implement new ideas to grow income
• Take ownership of improving overall shop and sales performance

What We’re Looking For

Essential Skills & Experience

• Commercially aware with proven experience managing eBay or similar eCommerce platforms
• Ability to independently run and improve online sales channels
• Strong understanding of listings, pricing, and conversion optimisation
• Excellent written communication skills (for listings and customer interaction)
• Self motivated and organised
• Positive team player, adaptable and hands on approach
• Motivated by social impact, sustainability, and community work
•  

Desirable

• Experience in a charity, fundraising, or social enterprise environment
• Knowledge of refurbished technology or resale markets

CALM (Campaign Against Living Miserably) is a growing organisation on a mission to save lives. We have just launched an ambitious five-year strategy, alongside a bespoke Behaviour Change/Engagement Framework and a new Measurement System designed to help us understand and demonstrate the impact we are having. Data is at the heart of how we will get there.

The Opportunity

This is a newly created, senior contract role at an exciting inflection point for CALM. We are building the analytics foundations that will underpin our long-term growth and impact.
 

You will help us embed our new Behaviour Change Framework and Measurement System into practice. And also help strengthen the organisation’s analytics maturity, ensuring our Azure data warehouse and Power BI reporting capabilities are fully utilised and embedded into decision-making.

This is a senior role, but it is also highly hands-on. We are a small organisation and are looking for someone who is equally comfortable shaping strategy, building frameworks, improving infrastructure, and directly delivering analytical work.

Key Responsibilities

Embedding Our Behaviour Change Framework & Measurement System

• Help us put our newly launched Behaviour Change Framework and Measurement System into practice across the organisation

• Support the setting of baselines and targets for our five-year OKRs, and define the year-to-year milestones that will track our progress

• Audit the data we already hold, identify the gaps, and develop new data collection methods where needed

• Design how we report, review, and evaluate against the framework

• Create practical guidelines and clear rules for using the framework and associated survey questions

Building Our Analytics Infrastructure

• Take ownership of our Microsoft Azure Data Warehouse and Power BI environment, and drive meaningful adoption across the organisation

• Build and mature our data pipelines so that all key data sits in one place and is reliable, consistent, and usable

• Oversee the development of scalable data models, reporting structures and analytics processes that provide clear actions

• Deliver high-quality, actionable dashboards, KPIs, and reporting frameworks that support decision-making at every level

• Work with external data engineering consultancies where appropriate to accelerate delivery

Setting Us Up for Long-Term Success

• Establish the data and analytics foundations that will support CALM's growth and scale 

• Create sustainable processes, documentation and ways of working that ensure capability and knowledge remain embedded beyond the life of the role

• Develop a practical forward-looking plan for data and analytics at CALM

• Champion data literacy across the organisation, building confidence and capability in the teams around you

Leading & Collaborating

• Lead and manage our Data Analyst, who will report directly into this role.

• Work closely and collaboratively with our Senior Insight Manager to ensure strong alignment between our Insight and Analytics functions

• Engage confidently with senior stakeholders including the CEO, COO and Senior Leadership

Experience

Essential

• Proven experience in a senior data or analytics role, with hands-on delivery experience

• Good understanding of data warehousing, data modelling and analytics best practices

• Strong technical skills across data modelling, SQL, Power BI and modern data platforms

• Experience working with cloud-based data platforms (ideally Microsoft Azure)

• Practical experience building and maturing analytics capabilities in a growing organisation

• Experience developing reporting frameworks, KPIs and performance measurement approaches

• Knowledge of web analytics tools such as GA4 and CRMs e.g. Salesforce

• Strong written and verbal communication skills

• A highly organised and structured approach, with strong attention to documentation and process design

• A collaborative working style and the ability to build strong relationships across a small, mission-driven team

• Experience managing and mentoring junior analysts

• A hands-on, pragmatic mindset with the ability to prioritise effectively and focus on impact

Desirable

• Previous data engineering experience

• Management of AI/ML workflows and predictive analytics projects

• Experience working within a charity, non-profit, or mission-led organisation

Why work for us?

Reports to: Director of Data and Innovation (Seun Akindele)

Contract: 12month FTC

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: per annum 

A work environment that values creativity, personal growth and collaboration.

Applications will close on Friday 26th June and are reviewed on a rolling basis; we encourage interested candidates to apply early.

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.

Responsible to: Content and Storytelling Lead
Based: Hybrid (average 1-2 days in office) The Grange, Saunderton, Princes Risborough
Contract: Permanent, Part Time (24.5 hours per week)
Salary: £25,200 - £25,900 per year

We are looking for a talented Copywriter to create compelling, supporter-focused copy that supports our marketing and communications activity, including our bi-annual supporter magazine, hearing link services outreach and various multi-channel marketing initiatives throughout the year – from volunteer recruitment and brand visibility to deaf awareness campaigns. You will bring the work of Hearing Dogs for Deaf People to life, through clear, compelling and emotionally engaging copy that tells our story and inspires supporters to stay connected and feel valued.

Working in the Creative Strategy team in the Performance Marketing and Communication division, you will work closely with the Content and Storytelling Lead, Associate Director of Creative Strategy and their respective teams, to deliver high-quality copy across a range of channels and campaigns.

The role requires strong brand marketing copywriting and storytelling skills, a supporter-first mindset, confidence writing to brand guidelines and tone of voice, and the ability to manage multiple deadlines.

Details of responsibilities can be found in the job description, which is downloadable below.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service 
• Day off for your birthday 
• Defined contribution group personal pension plan 
• Enhanced sick pay 
• Enhanced maternity, paternity and adoption pay 
• Eye care 
• Hearing tests 
• Learning and Development opportunities
• Discounts on merchandise at Hearing Dog gift shops 
• Pet Dog Policy

For more information and to apply, visit our website via the ‘apply’ button.

Closing date: 10th June 2026

National charity Hearing Dogs for Deaf People trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. 

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

This role is jointly managed by the UK-based Senior Manager for Digital Engagement and the US-based Digital Engagement Director.
 
The Purpose of the Role
The Social Media Content Producer will focus on developing creative content that drives reach and engagement across social channels. Working on integrated campaigns while also driving evergreen pipelines, they will be help deliver on our UK ambitions to position IRC as the go-to humanitarian NGO protecting people forced to flee conflict and crisis. 

The Social Media Content Producer will produce and disseminate compelling content (with a focus on short-form, straight-to-social videos and other multimedia formats) that will grow the IRC’s brand online, engage a loyal following, and ultimately help encourage audiences to support IRC UK’s work.  

The role sits across our key social channels, including both B2C (Instagram, Bluesky, Facebook and TikTok) and B2B (LinkedIn), helping managing what we publish and when. As part of IRC’s Global Digital Engagement team, they will work with multiple collaborators, across markets, to identify, craft, package up, publish and amplify stories that can live across platforms, with real potential to engage the right people at the right time. 

The ideal candidate thrives in storytelling that drives social engagement. They will bring a deep understanding of what makes content perform—while still staying true to IRC’s core mission and values—and an appetite for proactively staying across cultural moments and social innovations.

They will have experience generating social-first ideas, editing social video, graphics, and copy writing for social. They will have their fingers on the pulse when it comes to trial and experimentation, with strong interest in how and why brands such as the IRC could engage social influencers. Bringing a passion for social analytics and measurement, they will also understand the nuances of B2B versus B2C content.

Key Working Relationships
•  UK Communications Team – which spans press, web and social media 
•  Global Digital Engagement Team 
•  Counterparts on other IRC markets, including but not limited to Germany, Sweden, Korea and the US 
•  UK Policy & Advocacy Team 
•  UK Resettlement, Asylum and Integration (RAI) / Programmes Team 
•  Global Public Affairs, and Mass Marketing and Mobilisation teams 

Key Accountabilities and Responsibilities

Social Media Content Creation (50%) 
•  Partner with communications and advocacy colleagues to create social media content that responds to the news or trending conversations. 
•  Draft social media posts, writing captions, copy for graphics, video scripts and other social media material as needed.
•  Produce and build other forms of multimedia content, such as but not limited to Instagram stories and social media graphics. 
•  In line with our ethical storytelling guidelines, champion the voices of refugees and asylum seekers, and ensure our outputs reflect the IRC’s DEI values and are inclusive and accessible.  
•  Localise and adapt content from Global Teams as well as other IRC markets to ensure our content is suitable for UK channels. 

Day-to-day Social Media Channel Management (Proactive and Reactive) (40%) 

•  With the support of the Senior Manager - Digital Engagement, support the tactical delivery of our existing social media strategy, with a focus on how we build profile, reach and engagement through social channels. 
•  Maintain IRC UK’s social media annual calendar, with a longer-term view on what key campaigns and moments we should go out on and why. Bring this longer-term view to quarterly communications planning sessions. 

Reporting, optimizing, learning and innovating (10%) 
•  Support the Senior Manager – Digital Engagement to report on the performance of social content and make recommendations on how we might optimise going forwards. 
•  Horizon scan and stay across the latest innovations, trends and developments in social media that might create risks or opportunities for IRC UK. 
•  When it makes sense for the IRC, jump on these trends/innovations - bringing a creative mind and a willingness to experiment with new content and storytelling techniques. To include how we might engage social influencers, when, on what and why.

Person Specification

Essential
Skills, Knowledge and Qualifications:
•  Proven understanding of using social media – in particular LinkedIn, Instagram, Bluesky and Tik Tok to build profile and influence UK audiences.
•  Experience in Video Production, Film, Journalism, Communications, Social Media, Digital Marketing or equivalent degree or training. 
•  Proficiency in the Adobe Creative Suite particularly Photoshop, Premiere, and After Effects strongly encouraged.
•  Previous experience with social CMS and publishing tools, such as Sprout Social.
•  First class storyteller and copywriter with strong attention to detail and the ability to produce compelling written content. 
•  Ability to work both independently and in a dynamic, cross-functional global team structure. You will be able to prioritise and organise your own workload and meet deadlines in a fast-paced, ambitious environment. 
•  Excellent verbal and written communication skills.
•  Ability to manage and work through change in a proactive and positive manner.

Experience:
•  Demonstrable experience in a social media role from an agency, in-house or journalism content production team – with strong experience in video.
•  Proven experience identifying and producing reactive content to trends.

Designer

We’re looking for a talented Designer to create high quality, on brand visual content that brings children’s stories to life and drives growth, retention and an exceptional experience for the charity’s generous supporters.

From digital campaigns and social content to print materials, event assets and external reports, your work will strengthen campaigns and deepen supporter engagement.

Position: Designer

Location: Milton Keynes / Hybrid (Tuesday/Wednesday in the office)

Hours: Full time 36.5 hours per week

Contract: Permanent

Salary: Starting from £30,874 (FTE) depending on experience + good range of benefit

Closing Date: June 10, 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.

Join one of the largest child-focused Christian charities, working in almost 100 countries to bring lasting change to children living in the world’s toughest places. Inspired by the Christian faith, they work with people of all backgrounds to help children experience life in all its fullness. Working here, you become part of a global partnership committed to transforming children’s lives. Last year alone, the charity directly impacted the lives of more than 43.9 million children.

What if your creativity could change a child’s story?

• Imagine starting your day knowing your designs will help someone choose to sponsor a child, respond to an emergency, or stand up for justice.
• Imagine creating visuals that move people, supporters, partners, churches, colleagues to take action they didn’t expect to take.
• Imagine seeing your work out in the world and knowing it’s part of something bigger than you. If that kind of purpose fuels you, you might be exactly who we’re looking for.

About the Role

You’ll collaborate across the Fundraising & Marketing department, building strong relationships, understanding colleagues’ needs and delivering creative solutions that elevate communications. This is a hands on, ideas driven role where every day is different, ideal for someone highly relational, super organised and always looking for fresh ways to engage audiences across digital, social and print channels.

What you’ll be doing

• Work alongside the Senior Marketing Services Manager to design a wide range of fundraising and marketing materials
• Bring fresh ideas to Child Sponsorship marketing
• Work closely with acquisition teams to understand their design needs and deliver effective solutions
• Design reusable templates and easy to use assets that strengthen brand consistency
• Thrive in a fast paced fundraising environment
• Support the web team with webpage redesigns that strengthen the fundraising product experience
• Play your part as a brand guardian, ensuring all communications are on brand, consistent and accessible, while still leaving room for child centred creativity that brings our mission to life.

About You

What you’ll bring

• Strong, wide ranging portfolio showcasing design skills, built up over 3+ years of professional experience or supported by a relevant qualification
• Proactive, adaptable approach with a willingness to learn quickly
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Digital fluency, including Adobe Express and Microsoft Office
• Keen eye for detail across typography, copy and layout
• Excellent communication and interpersonal skills
• Strong organisational ability, with confidence prioritising and taking ownership under pressure
• Enthusiasm for contributing fresh, exciting creative ideas
• Confidence using AI tools to support creative ideation, mock ups and production
• Up to date knowledge of design trends and best practice
• Comfortable with, or sympathetic to, the charity’s Christian ethos and values

Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it.

Benefits include: Pension, generous holiday entitlement, free parking at our Milton Keynes office, hybrid working and learning and development opportunities across the global partnership

About the Organisation

Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes.

The organisation is Disability Confident Employer that values diversity and aspire to reflect this in the workforce. We welcome applications from people representing all sections of the community.  The charity also operates flexible working policies and practices.

Other roles you may have experience of could include Digital Designer, Content Creator, Content Designer, Marketing, Communications, Digital Marketing, Marketing and Communications, PR, Campaigning, Media, Brand Content, Fundraising, Fundraising and Marketing. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

This is an extremely exciting time to join the team, as we anticipate the implementation of new homelessness legislation that holds the potential to be world leading and seek to develop relationships with the newly elected Senedd and Welsh Government.

You will lead our agenda in Wales to achieve positive and lasting change to end homelessness. This is an extremely exciting time to join the team, as the Wales Government introduces homelessness prevention legislation that will be world leading.

Location: Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA14DQ. Option of hybrid working from home (minimum 1 day a week in the Skylight) with the ability to travel across Wales and within the UK for training and meetings.

Contract: Fixed term up to 11 months (available as a secondment)

Salary: £57,452 per annum

About the role

As Head of Policy and Communications in Wales you will lead a team working across policy, public affairs and communications to deliver the changes needed to address homelessness in Wales. After the formation of a new government in Wales, this role will be working closely with politicians, government officials, sector leads, and people with lived experience of homelessness to ensure Crisis’ goal of ending all forms of homelessness in Wales is a priority and bring about the changes needed to meet this goal.

About you

To be successful in this role you will have excellent knowledge and experience of developing and securing policy change at a national government level and raising the profile of an organisation through advocacy and strategic communications.

Ideally you will have experience across policy, public affairs and media work, and excel at building stakeholder relations. You will be an experienced spokesperson and understand how to communicate policy matters in a simple and concise way. You will have understanding and knowledge of developing policy and influencing objectives informed by frontline staff and working with people with lived experience of an issue and staff.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 14th June at 23:59

Interview date and location: Friday 26th June, in-person at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA1 4DQ

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.

For more information about our work please visit

@Crisis_Cymru on Instagram

@CrisisWales on X

Crisis Skylight South Wales on Facebook

Registered Charity Numbers: E&W1082947, SC040094

Responsible to: Content and Storytelling Lead
Based: Hybrid (average 1-2 days in office) The Grange, Saunderton, Princes Risborough
Contract: Permanent, Part Time (24.5 hours per week)
Salary: £25,200 - £25,900 per year

As our Individual Giving programme continues to grow, with ambitious fundraising targets and an expanding team, compelling and dynamic copy plays a vital role in helping us engage supporters and drive income. We are looking for a talented Copywriter to create compelling supporter-focused content that supports our Individual Giving activity, including appeals, raffles, Sponsor a Puppy communications, supporter feedback and development communications. You will bring the work of Hearing Dogs for Deaf People to life, through clear, persuasive and emotionally engaging copy that inspires supporters to give, stay connected and feel valued.

You will work closely with the Head of Supporter Retention and Growth and the Head of Acquisition and their respective teams, Marketing, the Creative Strategy Team and wider charity teams to deliver high-quality copy across a range of channels and campaigns. The role requires strong direct response writing experience, strong storytelling skills, a supporter first mindset and an ability to manage multiple deadlines. You will also need to confidently write to the brand guidelines and tone of voice.

Details of responsibilities can be found in the job description, which is downloadable below.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service 
• Day off for your birthday 
• Defined contribution group personal pension plan 
• Enhanced sick pay 
• Enhanced maternity, paternity and adoption pay 
• Eye care 
• Hearing tests 
• Learning and Development opportunities
• Discounts on merchandise at Hearing Dog gift shops 
• Pet Dog Policy

For more information and to apply, visit our website via the ‘apply’ button.

Closing date: 10th June 2026

National charity Hearing Dogs for Deaf People trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

Global Programs Events and Project Coordinator

Job Overall goal: Support the delivery of global events and the creation of a range of content, ensuring both align with the charity’s objectives, including activities designed for a global audience.

Job Location: Remote working, with the ability to attend on-site meetings in Milton Keynes (MK19) ideally once a month.

Hours: This is a full-time position (37.5 hours per week, Monday to Friday) offered on a 12-month fixed-term contract.

Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”. Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth. These include Learning Communities, retreats, collaborative giving evenings and other resources.
This is an exciting opportunity for someone highly organised, eager to learn event production management, with a specialist interest in content creation for web, print, design, or moving image. They should be detail-oriented, quality-focused, and passionate about seeing the Kingdom flourish globally.

Job summary
We are seeking a highly organised and proactive individual to join our team. This role focuses on supporting the administration and delivery of events, ensuring smooth coordination, logistics, and a high-quality participant experience. It also includes stakeholder management, maintaining clear communication and strong relationships with attendees, partners, and internal teams. In addition, the role contributes to content development (both print and digital), and supports the contextualisation and translation of resources for global audiences.

Key Responsibilities:
Event Planning and Support

• Assist in the planning, coordination, and delivery of event logistics.
• Liaise with stakeholders, including vendors, venues, and service providers, to ensure high-quality event delivery.
• Manage delegate booking systems, taking ownership for providing prompt and professional support to attendees and stakeholders via phone, messaging and email, and delivering excellent delegate care throughout events.
• Maintain and regularly update registration systems and databases, ensuring high levels of accuracy and data integrity.
• Provide on-site event support, including set-up and liaising with AV and logistics teams to ensure smooth execution.
• Support campaign and project planning, including tracking content-related budgets for approval.
• Maintain and update event timelines and the global content calendar, ensuring progress is accurately reflected.
• Assist in the planning and delivery of special event elements (e.g. consultancy clinics).
• Monitor and track project costs, ensuring value for money.
• Process and input event-related receipts and expenses, supporting accurate and timely monthly accounting.
• Use initiative to flag any risks to project delivery, supporting timely resolution.
• Support wider projects across programmes and charity operations as required.

Communication & Content Delivery

• Assist in the creation of event materials, including digital resources, workbooks, email campaigns, websites, and related content.
• Provide administrative and practical support to event personnel in global locations as they deliver our programs.
• Assist in repurposing content into multiple formats to support wider reach and usability.
• Support the preparation and distribution of monthly comms emails.
• Assist with proofreading and formatting event content.
• Support the development and maintenance of an online training portal for specific programs.
• Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.

Cultural Adaptation & Coordination

• Assist with the localisation of content to ensure materials are culturally appropriate, assisting communication with translators and stakeholders to help adapt resources for different cultural contexts.

Evaluation & Reporting

• Assist in tracking the performance of content and programs through data collection, feedback, and engagement analytics to support evaluation of effectiveness.
• Support the preparation of content and project reports, including metrics and evidence required for various audiences.
•  

General & Organisational

• Actively contribute to team meetings, planning sessions, and creative brainstorming.
• Occasional evening and weekend work and travel may be required for event support.
• Any other duties as required.

Occupational Requirement
The candidate must have an active Christian faith. By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life.

Experience (Essential):

• Have experience in a church/charity or professional environment.
• Strong understanding of and commitment to the Foundation’s mission, with an understanding of the Church scene.
• A genuine passion for advancing the gospel through the global Church, with a commitment to supporting both Christian givers and churches and charities.
• The ability to manage multiple tasks and deadlines simultaneously.
• High attention to detail and accurate.
• Highly administrative and customer service focused.
• Demonstrated creativity and the ability to translate ideas visually, demonstrated via portfolios, academic work, or volunteer projects.
• Ability to work collaboratively in a team environment, with strong interpersonal skills.
• Professional in appearance and a desire to constantly improve and grow.
• Willingness to be flexible in working hours with occasional travel and overnight stays.

Experience (Desirable but not required):

• Some experience supporting events.
• Administrative and customer service experience.
• Some experience producing content creation across print and digital formats.
• Additional language.
• Experience using design software e.g. Adobe and Canva.

Qualifications:

• Education: Bachelor's degree preferred or equivalent experience (Essential). We welcome applications from graduates who are eager to learn and develop in the role.
• Technical Skills: Familiarity with content creation software, CRM systems, and email marketing software (Desirable).

Benefits

• This is a full-time position (Monday-Friday)
• Start as soon as possible.
• This role is offered on a 12-month fixed-term contract, with the potential to become permanent subject to performance and business needs.
• Salary £27K-£30k depending on previous experience.
• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing).
• Pension contributions via auto-enrolment to NEST.
• Faith-based culture: Supportive Christian workplace with prayer, devotions, and spiritual development.

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

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Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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