Website manager jobs in camden, greater london
About WA-UK
The Welfare Association (WA-UK) is a UK registered charity supporting transformative development projects and humanitarian relief interventions to empower and benefit Palestinian communities in the West Bank, Gaza and the refugee camps in Lebanon. WA-UK partners with Taawon and its network of local Palestinian organisations and international actors operating in the region. WA-UK projects in the sectors of health, education and development are the outcome of a locally led needs assessment exercise and are designed in consultation with its partners and implemented by local actors.
WA-UK is governed by a Board of Trustees.
Job purpose: We are seeking a motivated, experienced Communications, Community Development and Support Officer to join a dynamic team to deliver WA-UK’s objectives.
The appointee will develop and manage WA-UK’s Communication & Community Development strategy in coordination with the Fundraising Officer, the Programmes Officer, and in partnership with Taawon. We’re looking for a team player who will devise communication strategies and produce content that informs and inspires multiple audiences including supporters, donors and other stakeholders. You will set outreach targets, play an integral role in advancing campaigns – off-line and on-line – to advance the objectives of the charity and actively manage the website. The post-holder will also provide administrative support and ensure the smooth running of the office
Duties & Key Responsibilities
Communications, outreach and community engagement
Guided by WA-UK’s objectives and strategic priorities and working in collaboration with its key partners:
· develop and lead on implementing WA-UK’s communication and community development strategy;
· produce content that informs and generates knowledge for the benefit of multiple audiences including supporters, donors and stakeholders; and utilise different mediums through which to disseminate that content;
· set outreach targets and grow and diversify the charity’s audience;
· devise and manage campaigns (offline and online) to advance WAUK’s objectives;
· regularly update website content (including quarterly e-news), WAUK Facebook page, X, Instagram profiles, LinkedIn;
· liaise with Taawon to coordinate messaging and appeals as and when necessary;
· maintain and update mailing lists;
· with the fundraising officer, promote the charity’s public profile (directly and indirectly) including through participation in multiple fora and with other stakeholders, charities, NGOs operating in the humanitarian space;
· promote opportunities for grassroots initiatives to engage with WA-UK.
Support and reporting
The appointee will:
· provide support to the programme officer and fundraising officer as and when needed
· provide the board with regular updates on the implementation of the communications and community engagement strategy
· contribute to the production of reports issued by and for the board including the annual report.
Administration
The appointee will be responsible for:
· basic book-keeping;
· monitoring and processing donations (digital and postal), responding to donors and updating databases;
· answering calls & inquiries including by email and post;
· general office admin tasks such as filing, maintaining office supplies.
Person Specification
Qualifications
We seek an appointee with strong literacy, numeracy, and analytical skills, backed by critical
thinking, problem-solving, and effective communication skills, demonstrated through relevant
qualifications or experience. You will be a team player who is proactive, driven and ambitious to excel with good attention to detail.
Essential experience
· a track record as a communications officer in the development sector.
· experience conducting research and drafting content on development related matters for a diverse audience.
· experience creating digital content – written and visual – for different purposes such as appeals and news items.
· a successful record of working in a team including with partners based overseas.
· proven ability in developing professional networks, partnerships, and external representation.
Essential knowledge and skills
• excellent team-working skills.
• excellent drafting skills and an ability to convey key messages clearly and concisely.
• excellent communication and reporting skills.
• advanced computer skills in MS Office, especially Excel and Word.
• attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure.
• excellent numeracy skills.
Personal qualities and competencies
• strong interpersonal skills.
• be driven, proactive, focussed, and able to spot and create opportunities.
• strong organisation/planning skills and ability to plan and deliver against targets
• strong time management skills and ability to prioritise, multi-task and work under pressure.
• ability to deal with information confidentially and respond with sensitivity.
• ability to resolve differences and negotiate to accommodate difference.
· Arabic language skills
Personal attributes and other requirements
· ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.
· commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
· commitment to anti-discriminatory practice and equal opportunities.
· ability to apply awareness of diversity issues to all areas of work.
· able to work flexibly in emergencies and meet deadlines.
· a commitment to WA-UK’s vision, mission and values and a passion for empowering Palestinians.
· commitment to abide by organisational policies, codes of conduct and practices.
· commitment to treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at WA-UK.
The client requests no contact from agencies or media sales.
£27,008 per year (London Living Wage)
Fixed term (12-month contract), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Junior Developer to join our Technology and Solutions team at Prostate Cancer UK on a fixed term basis.
As part of our Technology landscape, we have invested substantial amount of time and resources to benefit in robotic automation using a market leading new platform TOCA.IO. Our energetic IT team works at the forefront of automation, delivering solutions that streamline operations and enhance productivity.
This is an opportunity to gain hands-on experience in the full development lifecycle projects You’ll work alongside our small internal IT team, reporting directly to the Solutions Manager and supported by a SQL Developer and Business Analyst, contributing to the design, development, testing, and deployment of IT systems. You’ll be developing and maintaining automation scripts and software applications.
In this role, you’ll support teams across the charity as the first point of contact for data development and analysis. It’s a great opportunity to see the difference we’re making as we’re striving for a world where no man dies from prostate cancer.
What we want from you
We're looking for a self-starter with a strong problem-solving mindset to join our team. This role requires working in a collaborative way with the development team to design and implement IT solutions using the right technology platform.
You'll have good understanding of SQL databases with some knowledge or hands-on experience of programming skills in languages such as Python, PHP. With excellent communicating skills, able to explain technical information clearly and confidently to people who aren’t technical experts.
This role is ideal for individuals at the beginning of their IT careers who possess a foundational understanding of information technology and a strong desire to expand your knowledge and skills. You’ll already have some demonstrable skills gained through formal study, bootcamps, self-learning, or a corporate environment.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 27th July 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 4th August 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
We’re looking for a Clinical Quality Improvement Facilitator to drive improvements in cystic fibrosis care by supporting and accelerating targeted quality improvement (QI) within CF centres and clinics across the UK.
At a time of significant change and transformation in CF clinical care, this is an exciting opportunity to join a dynamic and passionate team at Cystic Fibrosis Trust. This role will play an important part in maximising the impact of several datasets already held by the Trust, and enabling patient-centric, evidence-based improvements in CF care.
A confident facilitator, you will help to translate data insights into actionable recommendations for CF teams, and support them with local projects to improve care, from small scale changes to larger QI initiatives. You will build strong relationships with the CF clinical community, encouraging and supporting them to share best practices and innovations. There will also be opportunities to contribute to the wider work of the QI team and attend relevant conferences and events.
To be the right candidate for this role, you will bring:
- Experience of clinical quality improvement in healthcare settings, including knowledge of evidence-based QI approaches
- Excellent interpersonal and stakeholder management skills, including experience of delivering presentations and/or group facilitation
- Excellent numeracy and analytical skills, with an ability to interpret and translate complex data into accessible and actionable information for healthcare professionals
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays, opportunities for learning and development, pension, healthcare cash plan and more.
Closing date for completed applications is 12:00pm on Monday 21 July 2025
Interviews expected week commencing 28 July 2025
Please note you will need to have the right to work in the UK before starting work with us and we will check this.
No agencies please.
How to apply
For more details about the job and requirements, please visit our website or use the application button provided.
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-222 559
Bromley Experts by Experience is a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.
We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.
Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity.
Our aims are:
- To support Disabled people to get our voices heard and to influence change locally.
- To campaign for an inclusive and accessible society.
- To support, develop and celebrate Disabled people’s skills and leadership.
You would be joining a small, committed team of staff who are passionate about creating more inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society and realise our rights.
As Youth Transition Worker, you will be working with young Disabled people in schools/colleges and the local community to support them to navigate the transition to adulthood. You will lead on co-producing workshops and events with young Disabled people to ensure they have the skills and knowledge they need to make this transition successfully.
Position: Youth Transition Worker
Responsible to: Deputy CEO
Location: You will be based in our office in Anerley. During term time, you will be visiting four Bromley schools weekly. In addition, you will need to be able to travel to other Bromley venues as required and occasionally further afield. Some hybrid working may be possible in this role in consultation with your line manager.
Hours: 28 hours per week
Salary: £29,300 per year pro rata to 28 hours per week (35 hours FTE)
Annual leave: 5.6 weeks per year including bank holidays, pro rata
Pension: Statutory opt in rules applied to all our jobs
How to apply:
Please visit our website to complete an application form with a supporting statement that gives examples of how you meet each criteria in the person specification.
Shortlisted candidates will be invited to lead a short session with a group of young Disabled people at our Anerley office on Monday 11th August 2025. Details of what is required for the session will be sent with the interview invitation.
Successful candidates will then be invited to an online interview on Wednesday 13th August 2025.
Closing date: 11.59pm on Thursday 31st July 2025.
What you will be working on:
- Plan and deliver accessible and engaging workshops within schools/colleges, taking the access needs and learning preferences of young Disabled people into account.
- Establish a working group to develop a Youth Forum for young Disabled people in the Borough to campaign and have influence around issues that affect them.
- Develop connections with other youth organisations to organise workshops in school holidays that appeal to young Disabled people.
- Promote our free membership and volunteering opportunities to young Disabled people.
- Develop the skills of young Disabled people so they can take up positions on our Trustee Board.
- Support young Disabled people to regularly evaluate the project and ensure that this data is updated on our database in a timely manner.
This job is for you if:
- You have personal lived experience of being Deaf and/or Disabled.
- You have experience of working with young people with a diverse range of needs to build their confidence and resilience.
- You can show empathy with young people and an understanding of their needs, empowering them to overcome barriers to reach their potential.
- You have understanding of the importance of safeguarding and working with people who might be ‘at risk’.
- You have strong organisational and time management skills, including being able to problem-solve, show initiative, meet targets and plan and prioritise your workload.
- You have excellent communication skills, including an ability to adapt and tailor communication for people with varying access needs.
- You are able to cope with limited resources, seize opportunities and think creatively.
- You are willing and able to travel frequently across Bromley to schools/colleges and local community venues.
We work to create inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society.
The client requests no contact from agencies or media sales.
Senior Project Officer - Communities Prepared
Ref: SPO0725
Location: England-wide
Contract: Fixed term contract until 7th August 2026
Salary: £16,800 - £18,000 pro rata (FTE £28,000-£30,000)
Hours: 22.5 hours per week
Community charity Groundwork South has a unique opportunity for an energetic, people-focused, self-motivated Senior Project Officer to join our Communities Prepared team to develop and provide community resilience training and support for a diverse range of communities.
Summary of role: Communities Prepared is our flagship England-wide community resilience programme which provides training and support to community volunteers and the wider public – helping them to build their confidence, skills, and knowledge to prepare for, respond to, and recover from various threats, including severe weather events amplified by climate change.
With the demand and need for our programme continuing to grow, we are looking for a new part-time Senior Project Officer to work closely with the existing delivery team, wider programme team, communities, and partners nationwide to design and deliver online and in-person tailored training and support packages for community volunteers across England.
If you have the confidence and skills to engage with people from a range of backgrounds and have proven experience in delivering training within a community setting, we would love to hear from you. You will also need to be skilled and confident at developing learning content which takes complex information and makes it easy to understand and engaging. An interest in and understanding of climate change and its impact on communities, emergency/risk management, and/or climate adaption and mitigation approaches (e.g. Nature Based Solutions) would be highly advantageous.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour Healthline
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifice schemes including cycle to work and pension contributions.
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Closing date for applications: 3 August 2025, 11.59pm
Interview date: 11th / 12th August 2025 (over MS Teams or Zoom)
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.
Communications and Campaign Executive
Reference: JUL20254023
Location: Flexible in England
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
Introduction
Reporting into the Head of Planning & Delivery, this role is the central link between our reactive and planned reactive teams and the rest of the organisation, in particular Country Comms, Policy & Advocacy, and Campaign & Mobilisation teams. It is responsible for making sure all our reactive and planned-reactive comms are managed and delivered across appropriate owned and earned channels.? Strategic Communications colleagues, Media and PR teams, Delivery Managers, key stakeholders across the organisation, and our Content & Creative teams will be your day to day partners.
This role needs to be collaborative, resilient and able to adapt quickly to new information and shifting priorities, understanding when decisions are needed and making sure the right people are involved. Comfortable working in a fast moving environment, collaborating with colleagues across the RSPB and acting as a conduit to keep all teams and stakeholders informed, this role needs to maintain a broad view of activities on all comms channels so that changes can quickly be updated and communicated to the wider group.
This role is required to support the work of the Campaign & Mobilisation team, by delivering reactive and planned reactive one-off emails and/or website updates. This means you will need to be comfortable switching between different ways of working (agile and waterfall) and be able to prioritise your own workload effectively. You will be taking briefs from Activity Owners and managing the delivery work, working closely with our Traffic Management and Content & Creative teams.
This role is expected to be a key part of our planning cycle, making sure our activities across channels are coordinated and aligned. In this way you will wear different hats throughout each day, making sure information is being transferred and decisions are being made at pace; a fundamental and important member of the comms community.
Role specific tasks include:
- Own and maintain a clear, live and accurate 12-week Communications Calendar, and ensure teams understand what is expected of them from both a delivery and an Activity Owner perspective. Making sure there is transparency across all teams, and that information is accessible to all stakeholders.
- Collaborate with our Annual Marcomms Planning process, making sure that the 12-week Comms Calendar reflects the activities agreed in the MarComms Calendar, and that all changes/information is kept up to date.
- Responsible for chairing the ‘Lookahead’ meeting (a group which responds to work within a 12-week timescale) and maintaining the meeting Planner with all relevant information.
- Key stakeholder in the ‘Newsroom’ meeting, making sure that all activities reflect decisions made in the Lookahead meeting and identifying where changes need to be made to accommodate shifting daily priorities.
- Writing delivery briefs, keeping all Activity Owners updated about decisions and progress for reactive and planned-reactive comms, and making sure our Content & Creative teams have the information they need to deliver work.
- Make sure that all required activity requests are submitted for review through our Triage processes, and then take all agreed requirements to the Lookahead meeting for consideration/delivery.
- Build and maintain relationships with our Campaigning & Mobilisation teams, taking briefs and working collaboratively to deliver requirements. Manage the lifecycle of the process to enable teams to meet deadlines. Make decisions as appropriate and escalate any issues to the Head of Planning & Delivery.
Essential skills, knowledge and experience:
- Experience and knowledge of marketing, communications and design
- Understanding and experience of writing Content briefs
- Proven experience of working with PR, Media, Creative and Digital Delivery teams, with a clear understanding of the different disciplines within each
- Excellent communication, written and interpersonal skills
- Analytical and problem-solving capability
- Strong stakeholder management and negotiation skills, and the ability to influence others, explain/discuss concepts and ideas.
- Strong people management skills and the ability to work collaboratively with peers and colleagues.
Desirable skills, knowledge and experience:
- Experience of work management systems, such as Jira
- Knowledge of Traffic Management principles
Closing date: 23:59, Monday 4th August 2025
We are looking to conduct interviews for this position from 18 Aug 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a leading charity as they look for a Digital Channels Manager. This exciting opportunity is for a highly skilled and experienced professional to join their marketing and digital team, responsible for the development, management, and continuous enhancement of their corporate digital channels to maximize efficiencies and drive business objectives.
Key Responsibilities:
- Develop, manage, and continuously enhance the charity's corporate digital channels
- Lead efforts to conceptualize, build, and implement new digital products
- Establish digital product development processes
- Foster a collaborative and innovative culture within the team
- Maximize web and SEO performance and measure the effectiveness of digital performance through a data-driven approach
- Provide both proactive and reactive web support and digital expertise across departments
- Lead on ensuring digital safeguarding processes and protocols are embedded where appropriate and delivered
Person Specification:
- Proven experience in editing and publishing website content, using DTP software, and HTML, CSS, SEO, and UX design
- Excellent knowledge of Content Management strategy and data-driven decision making
- Strong analytical skills and ability to gather audience insight
- Experience in project management, team leadership, and budget management
- Strong communication and interpersonal skills, with the ability to work with senior management and colleagues at all levels
- Ability to work sympathetically and appropriately with those with lived experience.
What's on Offer:
- Competitive salary of £40,000 to £45,000 and other benefits.
- Opportunity to work for a leading charity making a real difference.
- Flexible working arrangements, including remote working and flexible hour
- Valuable pension benefits and access to employee assistance programs.
- Ongoing training and development opportunities to support your career growth.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK, sponsorship cannot be offered.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Job Title: Team Lead - Member and Supporter Experience
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Date: 5 August
*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £40,494 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.
We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.
Key Responsibilities:
Team Leadership and Coaching
- Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
- Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
- Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
- Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.
Supplier and Project Management
- Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.
- Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.
- Proactively identify new solutions or efficiencies to improve working practices.
Operational Oversight
- Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
- Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
- Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
- Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.
High standard supporter care
- Support the team daily in answering incoming enquiries as part of the role.
- Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
- Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.
Cross-Team Collaboration and Advocacy
- Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements.
- Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
- Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
- Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
- Play an active role in key business projects championing the supporter voice.
Continuous Improvement
- Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
- Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.
Volunteer and Digital Engagement
- Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
- Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.
Other
- Undertake such other duties as may be reasonably required of the post.
The Person
Knowledge, Skills and Experience
Essential:
• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).
Desirable:
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
- Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people experiencing homelessness in London?
Rough sleeping data shows that migrants make up more than 50% of the people rough sleeping in London. The MAPS service provides a rapid intervention to support clients who are migrants and rough sleeping in London to find a route into accommodation that is suitable and sustainable in the UK or elsewhere in the world. We are looking for someone to join our team as an Assessment and Reconnection Worker where you will:
- Provide rapid holistic assessments with migrants who are rough sleeping across London, helping to clarify entitlements and identify routes off the streets.
- Work with clients to produce person-centred, rights-based actions plans that meet their needs and resolve their rough sleeping in the UK or elsewhere in the world.
- Work closely with external agencies to ensure all clients’ needs are met. Many of our clients have multiple support needs. This may include experience of navigating the immigration and asylum systems, complex trauma, substance misuse and mental and physical health support needs.
- Advise and support other professionals working with migrants on options to resolve their clients’ homelessness.
- While your usual working hours will be from Monday to Friday, 9am-5pm, occasional work during early or late hours may occur in response to challenging situations and to prevent rough sleeping.
About you
We are a small team so try to maximise our resources and find creative solutions to resolve people’s homelessness. Due to the legislative and political climate in which we work, accommodation options are often limited for our client group, and so we are looking for someone who can be flexible, proactive and is passionate about working migrants.
Ideally you would have experience of working with vulnerable people and an understanding of the needs and support requirements of this client group, particularly non-UK nationals.
We are particularly interested in hearing from you if you have lived experience of migration and/or speak additional languages to English.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Click the ‘Apply Now’ Button to start your online application form.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 9th June 2025
Interview and assessments on: 16th and 17th June 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Role: Part Time Executive Assistant (Senior PA/EA)
Organisation Type: Membership Organisation
Salary/Rate: £34,000 - £36,000 pro rata
Working Arrangements: Flexible part-time (e.g. 5 mornings or 3 full days – 22.5 hours per week)
Location: Remote / Home-based
Employment Type: 6-month fixed-term contract
Working Hours: 22.5 hours per week (flexible scheduling)
About the role:
As the Executive Assistant, you’ll play a vital role in ensuring the smooth and efficient operation of the CEO’s office and the wider Executive Team. You’ll be the go-to person for diary management, governance coordination, internal communications, and helping to drive forward strategic projects. This is a hands-on, proactive role where you’ll be trusted to juggle priorities, anticipate needs, and be one step ahead.
Main responsibilities of the role include:
- CEO & Executive Support: Prioritise and coordinate the CEO’s diary and support the daily workflow of the Executive Team.
- Communication Management: Manage email inboxes, draft and respond to communications, and liaise with internal and external stakeholders.
- Meeting Coordination: Prepare agendas, take minutes, and follow up on actions for Board, Executive, and Committee meetings.
- Project Coordination: Assist with key organisational projects and track progress on behalf of the CEO.
- Office Systems & Processes: Improve and maintain systems including document management, Zoom phone, WhatsApp for Business, and MS Teams.
- Planning & Organisation: Develop and manage planning cycles (weekly, monthly, annual) for the Executive Office.
- Website & Content Updates: Support content management and website updates where relevant.
- Governance Support: Coordinate governance processes, maintain governance manuals, and support committee admin.
- Travel & Logistics: Organise Board and senior team travel and accommodation, including occasional international travel.
- Team Collaboration & Cover: Work closely with the wider Executive Office team and provide cover as needed.
- Proven experience providing high-level support to senior executives, ideally within a membership organisation or non-profit
- Experience coordinating Board and Committee activity, including minute-taking and logistics
- Strong project coordination skills and confidence developing systems and processes
- Familiarity with international or healthcare-related work environments is a bonus
- High proficiency in Microsoft Teams and the full Office Suite (particularly Excel and PowerPoint)
- Experience using CMS/CRM systems and confidence with basic financial tasks (budgets, processing)
- A solid understanding of organisational governance and data protection (GDPR)
You’ll be a proactive, solutions-focused self-starter who loves keeping things organised and on track. With a calm and confident approach, you’ll manage competing priorities, handle sensitive information with diplomacy, and enjoy being part of a close-knit, remote-working team.
This role suits someone who thrives on variety, enjoys responsibility, and is motivated by doing work that truly makes a difference.
How to Apply:
To apply for the Part Time Executive Assistant role, please reply and upload your CV quoting reference 82085SOH and we can provide more information to you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
BACKGROUND
Ashiana is a ‘by and for’ women's led BME VAWG service with 30 years’ experience in delivering a holistic range of specialist services to South Asian, Turkish and Middle Eastern women affected by VAWG.
OUR SERVICES
Ashiana runs three refuges with a total of 29 bedspaces; specifically for women aged 16-35 fleeing forced marriage. This multi award winning project is the only service of its kind in the UK and is highly innovative in terms of addressing an area of significant need not met in other refuge provision. Within these refuges we designate a number of bedspaces for women with no recourse to public funds. We offer an advice and support service to women and girls who are experiencing VAWG, enabling them to make informed decisions and exit violent relationships. We provide a legal service supporting women with no recourse to public funds to help resolve their immigration status.
Counselling is offered for women and girls affected by VAWG. The counselling service works from an integrative stance, with the focus of providing a holistic service whereby we also work alongside other services and provide specialist domestic violence group work. The emphasis of therapeutic work with our clients is from a trauma informed model.
We also deliver an education programme for young people in secondary schools in East London aimed at preventing domestic violence and enabling young people experiencing domestic violence to access appropriate services. The prevention service includes delivering a whole school approach in schools to young people as well as group work to women and girls across North East London boroughs as well as community engagement activities and delivery. We deliver a range of awareness raising workshops for young people in the community and training on domestic violence for professionals in the voluntary and statutory sector.
PRIMARY TASK
The post is instrumental in overseeing the delivery of a comprehensive package of services and care for women in our refuges. To provide a safe environment and a service that is appropriate to the needs of young BME women particularly those from South Asian, Turkish and Middle Eastern communities and to support ex-clients following resettlement.
The post holder will have a caseload of clients and be responsible for providing advice, advocacy, casework and support to women and girls, advocating on behalf of these women and making others aware of their particular needs. The post-holder is required to demonstrate sensitivity and an awareness of the culture and needs of minoritised communities in all aspects of their duties and responsibilities.
Please see the attached the full job description
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Team Lead, your responsibilities would include:
• Leading a small team of Carer Support Advisers across Haringey and Waltham Forest
• Providing day-to-day support, motivation and management to ensure high-quality delivery
• Managing a caseload of more complex carer cases, delivering direct support and statutory assessments
• Supporting quality assurance, performance monitoring, and safeguarding responsibilities
• Working in partnership with local organisations to raise awareness of carers and improve services
• Supporting the Service Manager with planning, reporting and contributing to service development
About you
To be successful in this role you will need:
• Experience of leading or supervising a team, ideally in health, social care or voluntary sector settings
• Strong understanding of carers’ needs, and confidence delivering assessments and personalised support
• Excellent communication skills and the ability to build relationships with carers, colleagues and partners
• Confidence using digital tools including case management systems and Microsoft Office
• A passion for working in a values-led organisation and making a difference in people’s lives
We are looking for someone who shares our commitment to diversity, equity and inclusion, and who is motivated by working in a supportive and ambitious environment.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process:
Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.
Carers First is an Equal Opportunites Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: We’re looking for a talented and driven writer to tell compelling stories that touch hearts, change minds, communicate the importance of our work and inspire people to get involved.
With a proven track record of crafting inspiring narratives, you will gather and share the lived experience of road victims, to demonstrate the impact of road crashes and the difference Brake makes to families affected. You will source, research and write for different audiences to raise awareness of the solutions that we know can prevent road crashes and reduce death and injury.
You will write effective and powerful content to meet the needs of different functions, including fundraising materials, news and marketing bulletins, research reports, website features, and other publications.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. Brake provides trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one and campaigns tirelessly for positive change to prevent future collisions and save lives. This role will play a vital part in raising the profile of our work and effecting positive change for a safer future on our roads.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)
- Birthday day off
- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)
Who we're looking for
You will be a qualified journalist, a skilled and talented writer, with a minimum of four years of professional experience of working in a fast-paced newsroom or equivalent. You will be well-organised, interested in the UK charity sector and keen to work as part of a dedicated and creative team.
Essential Requirements:
· Excellent writing skills, with the ability to write engaging copy that conveys complex ideas to a range of diverse audiences.
· Skilled in interviewing with sensitivity, supporting the welfare of people sharing their stories with us, including those who have experienced trauma.
· Meticulous attention to detail and collaborative approach, helping us develop and deliver bold, compelling copy and connect with our audiences.
· Qualified journalist with a minimum of 4 years of experience working in a fast-paced newsroom or equivalent, writing a broad variety of engaging copy, working to tight deadlines.
· You will have a strong portfolio showcasing versatile writing skills across different formats. You’ll be able to demonstrate how you have adapted and nuanced copy for different audiences, across a range of content formats and subjects.
· Excellent organisational and project-management skills with the ability to prioritise a varied workload, working both proactively and reactively when required.
· Ability to work independently and in a team with a positive, problem-solving approach.
· Confidence and competence in utilising modern office, communications and IT skills in the Microsoft Office Suite as well as knowledge and skills to use content management systems and databases.
Desirable Experience:
· Experience working in the transport sector with a broad awareness of the political landscape relating to road safety and victim support and how it relates in practice
· Good knowledge of GDPR compliance and data protection best practice.
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
We're keen to get to know the real you. If you're more comfortable submitting your cover letter in an alternative format such as a short video we're happy to receive those.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
The Senior Bid and Funding Officer is a new role for Involve as we seek to build the infrastructure to support the growth that we have experienced in recent years. This role will sit within our Finance & Support Services function and will work alongside colleagues at all levels in the Innovation & Practice, Capacity Building & Standards and Advocacy & Communications functions to identify and provide compelling proposals in response to fundraising and tender opportunities.
As Senior Bid and Funding Officer you will be responsible for identifying fundraising opportunities to bring forwards to the team for evaluation and coordinating the submission of returns ensuring high quality tenders are produced that meet the needs of funders and commissioners. You will support function leads in monitoring fundraising outcomes and comparing to income generation targets, developing a database of funders and improving tender response processes to reduce the administrative burden of tender responses without compromising on quality.
Our ideal candidate will have experience of managing the tender return process in other organisations, either in a commercial or charitable sector environment. You will bring strong project management skills, be able to coordinate tender submissions to set deadlines and have an inquisitive mindset to enjoy researching opportunities and thinking creatively how Involve can meet funder requirements while also advancing our mission.
We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team. We are flexible but you must be comfortable with regular travel both for project work and for Involve team activities. Must be able to travel to deliver work across the UK.
Please see our website for more details.
The client requests no contact from agencies or media sales.
Are you passionate about shaping health policy and influencing decision-makers? Join The Royal College of Radiologists (RCR) as our Public Affairs Adviser and play a pivotal role in amplifying the voices of our Fellows and members. This is a unique opportunity to make a tangible impact on the future of clinical radiology and oncology.
As the Public Affairs Adviser, you will be instrumental in establishing the RCR as a key player in the health agenda. You will lead on the planning and delivery of public affairs activity, provide strategic advice to senior leadership, and work collaboratively across teams to influence policy and stakeholder engagement. You will also support the development of integrated campaigns and ensure our voice is heard across the UK and devolved nations.
What you will do:
- Devise and deliver public affairs strategies aligned with RCR’s objectives.
- Build and maintain relationships with parliamentarians, civil servants, and key stakeholders.
- Provide strategic advice and briefings for senior leadership.
- Coordinate public affairs activities across the UK and devolved nations.
- Collaborate with media and digital teams to create impactful campaigns.
- Monitor political developments and identify influencing opportunities.
- Support member engagement and promote public affairs initiatives.
What you need:
- Sound knowledge of political and parliamentary processes.
- Proven experience in public affairs and stakeholder influencing and engagement.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively.
- Commitment to the values and objectives of the RCR.
If you’re ready to take on a challenging and rewarding role that supports doctors delivering medical imaging and cancer care, we’d love to hear from you. Learn more about the role and the RCR in the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme