Website manager jobs in farringdon, greater london
Senior Grants Officer Location: Fully Remote Salary: £30,000 per annum plus benefits We are recruiting for a Senior Grants Officer. The Fundraising Department at The Forward Trust plays a crucial role in supporting our mission to empower individuals to break the cycles of addiction, crime, homelessness and unemployment. Our team is dedicated to securing vital funds, generating around £2million per year, through various channels, including grants, events, corporate partnerships, and individual donations. We work collaboratively across departments to develop and implement effective fundraising strategies, ensuring that we can continue to provide life-changing services to those in need. One of our unique strengths is the ability to place our service-users at the heart of everything we do, including fundraising. With around a third of our workforce in active recovery and/or having had experience with the criminal justice system, and access to our community of over 28,000 individuals who have benefitted from our support, we can provide living proof of our long-lasting impact. By joining our team, you will be part of a dynamic and passionate group committed to making a tangible difference in people's lives. Role Responsibilities An exciting opportunity has arisen within our Fundraising Team to help grow and maximise income from trusts and foundations and other grant giving organisations. As an integral part of the team, you will identify, engage, and approach new grant giving organisations as well as maintain and strengthen relationships with existing supporters to secure funding for our life changing and life-saving services across prisons and communities in the UK. Over the last two years, we have been working hard to lay the foundations to be able to engage and secure more supporters and advocates for the organisation, enabling us to increase the amount of charitable income we secure. With a new strategy, team structure and customer relationship systemin place, it is a great time to be joining a passionate, fun, and target-driven team within a motivating and inspirational environment. You will be working as part of a team of 10 and the role is fully remote with expectation to travel to Vauxhall once per month. You will also be expected to have the flexibility to attend events and be able and willing to travel to the services in the organisation and supporting fundraising events. Please not you will need at least 1 years' experience of trust and grant fundraising. The Ideal Candidate We are looking for a excellent communicator who is good at building and maintaining relationships and who has writing and fundraising experience. Please also see a list of skills and experience needed for this role below;
About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. |
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support Coach
Location: Elephant and Castle (around a 7 - 10 minute walk) onsite working, step free access
Salary: £27,000
Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota, shifts will be 3 days per week 08:00 - 21:30 including every other weekend and bank holidays
About the role
We're hiring a Support Coach to join our Independent Approved Premises, commissioned by Criminal Justice Service (IAP) which works with high risk offenders who have left prison. Penrose Drive is a community setting, rather than custodial where residents can go out in the community if they do not have restrictions on their license. Security is therefore flexible in both design and operation. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners. You will join the team to support in the rehabilitation and reintegration of our residents back into the community. You will engage with them through key working activities to understand their needs and goals, then provide pathways and support to enable them to independence and help reduce reoffending.
The service hold regular activities in service, in a bright and airy environment. The team work closely with one another and support which achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same. We provide fresh hot meals to our residents which can also be enjoyed by staff.
About you
We're looking for someone who has a background in ciminal justice services, and has a real passion for what we do. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others.
- Ability to manage own caseload and determine priorities with time management. Able to use own initiative
- Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS and BPSS check. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Events Officer
Reference:JUN20252370
Location: Flexible in UK
Salary: £30,075.00 - £32,108.00 Per Annum
Contract: Fixed term until 31st March 2026
Hours: Full-time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
The Events Officer is a pivotal member of the Events HQ team, responsible for assisting with the planning, coordination, and execution of a diverse portfolio of events as outlined in the Events HQ roadmap. This includes providing expert consultancy to the wider organisation, ensuring a unified and professional approach to all event activities.
Collaborating with specialists across the charity and the Brand and Marketing directorate, you will support the development and maintenance of logistical and administrative frameworks that enable successful event delivery. By leveraging your expertise, you will help create events that inspire action and align with the charity’s strategic outcomes.
What's the role about?
Working in a dynamic and collaborative environment, you will play a critical role in delivering audience-focused events that engage supporters, members, and stakeholders. This includes high-value cultivation events, engagement initiatives, and webinars. You'll work closely with the Events HQ team to develop comprehensive project plans, conduct thorough risk assessments, and ensure seamless on-the-day logistics, guaranteeing a high-quality experience for all participants.
A key aspect of the role involves building and maintaining strong relationships with a wide range of stakeholders, including internal teams, external specialists, suppliers, and partners. You will act as a key liaison for speakers, providing necessary briefing materials and training, especially for online event delivery. Your ability to inspire and engage others is essential to the successful execution of events.
The role demands significant expertise in event logistics, from initial planning and risk management to live event operations. You will be a strong project manager, adept at handling both proactive and reactive tasks with a solutions-focused approach. You'll be skilled in using databases and CRM systems to manage relationships, as well as tools for budget and supplier management, ensuring the efficient allocation and oversight of resources.
Through your work, you will contribute significantly to the charity’s mission, engaging more diverse audiences and encouraging them to take action for nature through time, money, voice, and choice. Your dedication to excellence and strategic impact ensures that all events achieve their desired outcomes and uphold the organisation’s values.
Essential skills, knowledge and experience:
- Demonstrable experience of supporting and leading on elements of events of varying sizes - including events for over 1,000 people, including high-value cultivation events, engagement events, and webinars.
- Strong project management skills with the ability to manage multiple events simultaneously, meet deadlines, and adapt to changing priorities.
- Experience of delivering online events to over 500 attendees, including live polling, panel discussion and working with production companies
Desirable skills, knowledge and experience:
- Experience in managing and prioritising multiple objectives, workstreams and communication priorities.
- Excellent interpersonal and communication skills, with the ability to build and maintain relationships with a diverse range of stakeholders.
- Comprehensive understanding of event logistics, including risk assessment and health and safety considerations.
- Knowledge of marketing and communications strategies related to event promotion and audience engagement.
Additional information:
As part of event delivery there will be some evening and weekend working, including late night/early hours set up occasionally.
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Wed, 9th Jul 2025
We are looking to conduct interviews for this position from 16th July 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
This role will require completion of a DBS/PVG/Access NI in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Project Officer (CCQI) various networks
£28,304 - £30,886 pa, plus excellent benefits
London (including flexible working)
The College Centre for Quality Improvement (CCQI) works with mental health services to assess and improve the quality of care they provide. We work with more than 90% of mental health service providers in the UK and focus on four key areas: quality networks, accreditation, national clinical audits, and research and evaluation.
Visit our website to find out more about The College Centre for Quality Improvement.
This is an exciting opportunity for someone looking for a career in quality improvement or health service development. You will work in a dynamic team supporting a national network(s) of front-line mental health services, interacting with clinicians, patients, and their carers to improve these services.
We are currently recruiting for the following networks:
- QNFMHS/QNPMHS/QNPICU - Quality Network of Forensic Mental Health Services, Quality Network of Prison Mental Health Services, Quality Network of Psychiatric Intensive Care Units
- PLAN/QN-CRHTT - Psychiatric Liaison Accreditation Network and Quality Network for Crisis Resolution and Home Treatment Teams
- PQN - Perinatal Quality Network
- ECTAS - Electro Convulsive Therapy Accreditation Service
The successful candidate will oversee data collection from clinical services to benchmark against quality standards, arrange and attend face-to-face and/or virtual visits to mental health services across the UK, organise events and deliver training as well as writing reports and other administrative tasks.
All applicants will be considered for all networks, unless stated otherwise in their applications. If you have any preference for any of the mentioned networks, please mention it in your application.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of onsite and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 30 June 2025.
Interviews: 14 and 15 July 2025 (remote).
Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds.
Benefitting people and the environment lies at the heart of what we do and this role comes at an exciting time for our organisation. As we enter a critical decade for environmental action, we’re looking for a strategic, ambitious, and collaborative Head of Corporate Fundraising to lead our corporate partnerships programme and secure the vital income needed to power our mission.
This is a unique opportunity to join a passionate, high-performing team at a pivotal moment. With our current strategy, The Turn of Trees (2022–25), coming to a close, and a bold new plan launching later this year, we’re scaling our efforts to drive a movement for tree equity—a future where everyone can enjoy the benefits of trees, no matter where they live. We already work with a range of leading businesses and foundations including BUPA Foundation, CBRE, and Bauer Media, and are seeking a leader who can deepen these partnerships while unlocking ambitious new opportunities.
As Head of Corporate Fundraising, you’ll help shape a bold and proactive fundraising approach, and personally drive high-value partnerships of £100,000+. You’ll combine strategic vision with hands-on leadership—crafting compelling propositions, nurturing long-term collaborations, and ensuring excellence in delivery. You’ll play a critical role in shaping our next phase of income growth, aligned closely with the wider organisational strategy and impact goals.
Trees for Cities is a fantastic place to work. We have a warm, inclusive and vibrant culture, where you will work collaboratively to witness the impact of your work to make a tangible difference in urban communities. If you’re an experienced and passionate corporate fundraiser ready to help build greener, healthier, more resilient cities—this is your moment.
Apply now and join us in growing a future where every street, every school, and every city is alive with trees and the benefit they bring.
For full details on the role and organisation, please download the Appointment Brief, where you will also find contact details of who to speak to should you have questions about the role and recruitment process and details on how to apply.
Closing Date: 29 June 2025
People Beyond Profit conversations: 2-7 July 2025
Panel Interview Dates: 14 & 17 July 2025
Are you an experienced fundraiser, with a track-record of securing high-value strategic gifts, developing relationships, and a desire to end homelessness?
This post is offered as Full Time (37.5 hours per week) which can be completed over 5 days, or as condensed hours over 4 days per week.
We are looking for a Senior Trust and Grants Fundraiser to join the St Mungo’s Trusts and Grants fundraising team, playing a key role in helping raise vital funds for services that support people experiencing and recovering from homelessness to rebuild their lives.
In the role of Senior Trust and Grants Fundraiser you will work closely with a team of four other trust fundraisers. You will play a key role in helping to meet our income target of circa £1.5m in 2025-26 and producing high quality written proposals and reports that reflect the impact of philanthropic support on the people we work with. Other key responsibilities will include:
- Identifying, building and nurturing relationships with prospective charitable trusts and foundations, as well as cultivating relationships with an existing portfolio of funders, securing high-value 5-6 figure gifts from trusts.
- Crafting compelling, tailored funding applications that are aligned with trust interests and giving potential, as well as St Mungo’s mission.
- Reporting on donation impact through written updates and service visits, and collaborating with internal teams.
- Providing line management and support to a Trust Fundraising Officer.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This will include Tuesdays and one other day per week of your choosing. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for an experienced trust fundraiser with excellent communication skills, who can build relationships with funders and with colleagues from across the organisation.
- Your strong writing skills will enable you to craft compelling, effective funding proposals and reports that convey the incredible impact that philanthropic support has on the people St Mungo’s supports.
- You will have a proactive approach and demonstrate your organisation and prioritisation skills, with the ability to think and work strategically, and enjoy working collaboratively as part of a team.
- Previous line management experience is not necessary, but you will ideally have experience of informally supporting and motivating others and willingness to develop line management skills.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement.
Closing date: 10am on 30 June 2025
Interview and assessments on: 9-10 July 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefit
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a meaningful impact through people focused change and engagement.
Are you passionate about creating exceptional workplace and volunteer experiences? Do you have the expertise to guide organisations through change with empathy, clarity and connection? If so, we’d love to hear from you.
We’re looking for a Senior Engagement & Change Officer to help bring Samaritans’ internal engagement plan to life, supporting how we communicate, engage and inspire our staff and volunteers across the UK and Ireland. You’ll play a vital role in shaping our internal culture and driving positive, inclusive change across the organisation.
Working alongside key stakeholders, including senior staff and volunteer leaders, you'll be responsible for developing and delivering impactful internal communication plans to support key projects and campaigns, helping us explain changes, showcase achievements, share stories and save lives.
About the Contract
- 12 month fixed term contract
- £38,000 to £42,500 per annum depending on experience plus benefits
- Full time (35 hours per week)
- Hybrid working - linked to our Ewell (Surrey) office with home and office working
- Office based working encouraged as a minimum of 2 days per month
- We are passionate about flexible working, please talk to us about your preferences.
- Due to the urgency of this role, we are ideally looking for someone to join us as soon as possible. We are unable to consider individuals with more than a one month notice period.
About the Role
- Lead change engagement – Provide expert change management support for key cross-organisational projects, ensuring our people feel heard, informed and involved.
- Engage and connect – Support the delivery of our internal engagement plan, ensuring volunteers and staff across all locations are kept engaged and connected.
- Listen and act – Help manage our biennial engagement surveys, delve into the results, and project manage the follow-up actions that truly make a difference.
- Create compelling communications – Write and coordinate thoughtful, clear and inclusive internal communications that support key changes and build trust.
- Build capability – Support colleagues in developing their own communication and engagement skills, helping us embed good practice across teams.
- Champion collaboration – Work closely with senior leaders, teams, and volunteers, including the Executive Leadership Team and Board members – to keep engagement aligned with our values.
Full job description available here.
About You:
To be successful in this role, you’ll need:
- Experience managing change and engagement projects, ideally across complex organisations.
- Strong stakeholder management skills, with the confidence to work with senior staff and volunteers.
- A genuine commitment to positive staff and volunteer experience, diversity and inclusion.
- Excellent written and verbal communication skills, able to adapt tone and style.
- Comfortable managing multiple projects in a fast-paced environment.
- A proactive, well-organised and solutions-focused approach.
- Experience working in a charity or not-for-profit setting, and/or with volunteers, would be beneficial.
Why Join Us?
At Samaritans, we believe fewer people should die by suicide. You’ll be at the heart of a nationally recognised programme, working in a supportive team committed to evidence-based, compassionate change. Your work will directly contribute to saving lives and supporting people in crisis.
Working at Samaritans
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
We’re moving faster than usual for this role because it’s critical to our current work. While this isn’t our usual approach, on this occasion we may need to interview candidates ahead of the closing date. We value your time and interest in our cause and in this case, we recommend only applying if you are able to start quickly, and are also available to attend virtual interviews in the weeks either leading up to or immediately after the closing date for applications.
If this sounds like the opportunity for you, please upload your CV and answer the questions in the application. Applications will close at midnight on Thursday 3 July 2025, with video interviews currently scheduled to take place w/c 7 July – or earlier, if suitable applications are received before the closing date.
We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. Your written and verbal communication skills need to be of a high standard for this role and we want to see your style and personality really shine through in your responses. While it’s important that your application stands out from the crowd, we also want it to showcase you and your strengths – not that of a chatbot!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Arts and Learning Strategic Lead
Location: Based at our head office in Islington, London (10 minute walk from Highbury and Islington station) with cross working in various prisons across England, Community sites, and home working
Salary: £47,000 (Full time equivalent)
Shift Pattern: 22.5 hours per week Monday to Friday between 09:00 - 17:00 with some flexibility. You may be required to work outside these hours as per service requirements.
About the role
This is a brand new role, supporting the Head of Safe Ground with the strategic oversight and delivery of our programmes. Safe Ground has been at the forefront of designing and delivering innovative arts-based, therapeutically informed interventions within the criminal justice system and in communities across the UK. As we approach our 30th anniversary this year, we remain dedicated to challenging systematic injustice through the programmes we run and the partnerships we build. This role is a great opportunity to be part of our transformative goals, in being part of creating systematic change.
Using theatre arts, and culture, we design initiatives to support those impacted by the criminal justice system in gaining deeper insights into themselves, their relationships and their behaviours. We do this by equipping our participants with practical tools and building a community who are open to doing things differently. In this role, you will develop best practice around creative interventions, building powerful partnerships with commissioners, partners, and other key stakeholders, ensuring our programmes are being delivered to the highest standards. You will lead on the development of new and existing arts-based work, identifying gaps and opportunities for growth within the sector.
- Oversee the development of new creative ideas and programmes as well as programme adaptations and redesigns. Ideas could be linked to theatre productions in and out of custodial settings, short films, live events, symposiums, but may also include new art forms and working with new artists
- Development of a local / national facilitator network
- Create and deliver engaging high-quality programmes which support rehabilitation and reintegration for participants
- Design and deliver innovation arts-based high quality training and quality assurance support to management and delivery teams across the SIG network - focusing specifically on relationships, culture and communication, conflict resolution, storytelling, power-sharing and co-production
- Lead on the development of creative ideas for Safe Grounds 30th anniversary, including; relationship building and partnership development, advocacy and networking, idea development - radio / stage / film etc
- Provide high quality peer-mentoring spaces, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities. Facilitate the team in identifying solutions to challenges presented in relation to all elements of service delivery
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment
Please note that in addition to our usual DBS checks and onboarding process, this role may require further vetting including prison clearance.
About you
We are looking for someone who is ambitious and passionate about supporting people who have experienced multiple disadvantages and social exclusion. You will have proven experience in arts development and strategic support, with an extensive understanding of the criminal justice system and the role in which arts-based interventions play. You will be creative, empowering, and be a dedicated lead in supporting our strategic growth. You will understand arts-based interventions and methodologies, and have experience in developing and delivering creative programmes and productions.
- Previous experience in working and engaging with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Previous experience in developing, producing, and/or performing professional productions for example film, television, or theatre productions
- Proven experience in designing innovative arts-based programmes and extensive experience of facilitation of programmes and/or training for various groups
- A theoretical understanding of co-production models and practical application of building them and embedding them into best practice
- Previous experience and/or ability to people manage and develop a team
- Ability to create, develop, and deliver new programmes and/or creative content in various settings such as prisons, communities, and wider criminal justice settings
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Proactive in making decisions to deal with challenges and providing a solution focused approach using initiative
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023.
At Prostate Cancer Research, our supporters are at the heart of everything we do. We are committed to a fundraising approach that values authentic relationships and creates a "gold standard" supporter experience. This means going above and beyond to make every individual feel valued. We're searching for a Supporter Engagement Assistant who will be central to this ambition, helping us create "wow" moments and connecting our supporters directly to our life-changing research.
What you will do:
· Be the first point of contact for our rapidly growing supporter base, making a positive impact on their day through thoughtful and engaging emails, letters, and calls.
· Help to develop and deliver exceptional supporter journeys that increase satisfaction and long-term loyalty.
· Collaborate across the entire Public Fundraising department, gaining unique insights into events, major gifts, and individual giving campaigns.
This role is perfect for you if you are:
· A natural communicator who loves connecting with people from all walks of life.
· Super-organised, proactive, and known for your exceptional attention to detail.
· Passionate about going the extra mile and creating positive experiences for others.
We foster a collaborative, transparent, and supportive work environment. Using agile methodologies, we encourage autonomy and provide significant room for you to develop your skills and career. This is a fantastic opportunity to join a growing team and have a tangible impact in the charity sector.
Key Responsibilities
Supporter Care and Engagement
· Frontline Supporter Engagement: You will be the first port of call for our supporters, managing inbound communications across phone, email, and various digital platforms.
· This includes warmly handling enquiries, taking and processing donations, and escalating complex issues to ensure a seamless and positive experience for everyone.
· Creative Communications & Gratitude: You will take the lead on thanking our supporters and making them feel valued.
· This involves drafting personalised acknowledgements, finding creative ways to share the impact of their support, and sending welcoming messages to new event participants.
· Collaborative Team Support: Act as a key support pillar for the Public Fundraising Team, especially during peak times and events.
· Your role will be dynamic, involving everything from on-the-day event assistance to managing logistics and taking ownership of specific fundraising activities.
· Digital Community Management: Help us maintain a vibrant and supportive online presence by monitoring shared inboxes and assisting with the moderation of our social media communities during key campaigns and fundraising challenges.
· Process Improvement: Develop and maintain essential resources, such as FAQ documents, to streamline our processes and ensure consistent, high-quality information is shared with our supporters.
· In person support for several key owned events and other organised events each year, outside of core business hours as needed, for example – by supporting our London and Brighton marathon teams on the day (time off in lieu will be available).
Supporting Public Fundraising Campaigning and Administration
· Provide essential administrative support across the Events, Individual Giving, and Major Donor fundraising teams, contributing to the efficient operation of campaigns and activities.
· Work collaboratively with the Finance team to ensure accurate and timely processing, logging, and acknowledgement of incoming donations and fundraising income.
· Perform data entry tasks, including setting up new regular gifts, and creating and updating communication records within the CRM system (Access CRM).
· Support the administration and stewardship journeys for fundraising events, assisting with tasks such as registration support, participant communication, and logistics administration.
· Provide surge capacity support during busy periods, particularly for high-volume activities like Facebook Challenge moderation and campaign-specific administration.
· Assist with the preparation and mailing of supporter communications, appeals, and stewardship materials.
· Some on the day support for fundraising events and logistics planning and delivery. This may involve some work outside of core working hours for which TOIL would be available.
Collaboration and Operational Efficiency
· Work effectively within our evolving Agile framework, which empowers teams and individuals to work collaboratively with transparency, with key teams to plan, prioritise, and deliver high-quality supporter engagement activities.
· Build and maintain strong working relationships with colleagues across all teams, including Public Fundraising, Resources, Patient Projects, Finance and Communications, to ensure a joined-up supporter experience.
· Identify and suggest improvements to enhance efficiency and supporter satisfaction, wherever possible.
Database and Compliance
· Adhere to all Prostate Cancer Research policies, procedures, and the staff code of conduct.
· Collect and maintain records and data both on CRM and elsewhere regarding supporter interactions, enquiry themes, supporter feedback, questions, interests etc. For helping us to improve.
· Maintain a proactive approach to learning and professional development, seeking opportunities to enhance skills and knowledge relevant to supporter engagement, fundraising administration, and the cause of Prostate Cancer Research.
· Take responsibility for personal development to improve performance in the role and contribute effectively to PCR’s mission and strategic goals.
Skills and Competencies
Our ideal candidate would have the following:
· Demonstrable or transferable experience of an administrative or support role, within an office environment.
· Demonstrable pro-active growth mindset and excellent problem-solving skills.
· Proactive, eager to learn and support the work of PCR and colleagues.
· Very good written and verbal communication skills with the ability to communicate clearly, empathetically, and professionally with a diverse range of people, particularly external supporters and patients.
· Strong customer service or supporter care skills, demonstrating patience, empathy, and a helpful attitude with excellent telephone manner.
· Strong accuracy and attention to detail with tasks such as data entry and with written communications.
· Experience with using Microsoft 365 applications (Word, Excel, Outlook etc.) and generally good IT skills including web applications and file systems.
· Ability to manage multiple tasks and prioritise workload effectively in a busy environment.
· Work effectively individually and as part of a team.
· A basic understanding of data protection and GDPR principles and maintaining confidentiality.
· An understanding of or interest in the cause of Prostate Cancer Research.
Desirable:
· Experience working with a CRM system, particularly Access CRM or similar fundraising CRMs would be useful.
· Experience working or volunteering in the non-profit or health and social care sectors.
· Experience handling and processing financial transactions (e.g., taking donations over the phone).
· Experience using design or communication tools like Canva.
· Knowledge of fundraising principles or the Fundraising Code of Practice.
· Experience assisting with event administration or logistics.
· Experience using digital communication tools or social media in a professional capacity.
How to apply?
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience. There will be a two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.
For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.
£37,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our PR & Media Officer.
In this role, you will drive UNICEF UK's communications and media efforts for public fundraising and brand campaigns such as Soccer Aid for UNICEF, as well as advocacy campaigns, and humanitarian emergencies. You'll manage relationships with UK media and collaborate with internal stakeholders to deliver ambitious, impactful media coverage that supports our income and influence goals across the Public Relations and News and Emergencies teams.
To succeed, you'll need experience in developing, implementing, and evaluating media strategies, and crafting effective communication materials to secure consumer and news coverage in key mass media outlets. Exceptional communication skills are essential, as is the ability to build and maintain strong relationships with UK journalists and stakeholders. Up-to-date knowledge of the UK media landscape and current humanitarian issues is also crucial.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Thursday 10 July 2025.
First Round Interview date: TBC July 2025.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about working with Young Carers and making a lasting difference?
Are you experienced at working with young people and the network of professionals who support them?
If this sounds like you, we would love to hear from you! Apply to join the Carers´ Hub team as our Young Carers Support Worker. This rewarding role sits within the Young Carers Service and the successful candidate will be responsible for undertaking assessment with young carers and their families in order to identify their needs and develop a support plan.
You will work directly with young carers aged 5 and up to achieve positive outcomes, identifying and preventing inappropriate caring responsibilities through whole-family assessments and reviews and ensuring that young carers and their families have access to a range of emotional and practical support appropriate to their needs. You’ll also work closely with the Young Carers Team Leader to support the delivery of our young carers activities programme.
We are looking for someone who has a real passion about our mission and with proven ability in communicating sensitively with children, young people and their families. You will have excellent organisational skills and be proficient in the use of IT. You will need to be available for occasional evening and weekend work.
You will have experience working with vulnerable children and young people and will have a strong grasp of the realities of being a young carer in an inner city London borough.
About Us
Carers' Hub is an independent local charity based in Brixton and works with carers aged five upwards. Whether financial, educational or otherwise, we seek to limit the challenges that unpaid carers face. We achieve this by improving carer’s wellbeing, connecting carers to support and training opportunities, awareness raising and influencing local policy.
Benefits
-
25 days annual leave plus bank holidays
-
Birthday Leave
-
Access to an Employee Assistance Programme
-
Hybrid working
Closing date: 9am Friday 18th July
Interviews: Thursday 24th July, at 336 Brixton Road
* Please note, we'll be actively interviwing for this role, and therefore applications might close earlier
The client requests no contact from agencies or media sales.
Head of Workforce Research
Location: RCN UK HQ with hybrid working
Salary range per annum £79,482 - £89,238 (plus inner London weighting of £5094)
Contract type: Permanent, 35 hours per week
Ref: RCN02691
At the Royal College of Nursing, we represent over half a million nurses, nursing support workers, and students across the UK. We are a voice for the profession – and behind that voice is the evidence. We’re looking for an exceptional individual to lead our workforce research, shaping the agenda that influences policy, practice, and the future of healthcare.
Our aim in the Workforce Academy situated in the Institute of Excellence is to use robust evidence as the catalyst for combatting the nursing workforce crisis. We're focused on the systemic causes of trends that are driving up mental ill health and attrition among nursing staff and driving down the quality of patient care.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
As our Head of Workforce Research, you’ll lead impactful research and analysis that informs national debate, RCN policy, and advocacy. The post holder will provide leadership and management to the Workforce Academy’s programme of research. You’ll oversee major projects exploring critical issues such as staffing levels, workforce planning, recruitment and retention, and the health and wellbeing of the nursing workforce.
You’ll work closely with policy leaders, academic partners, and external stakeholders across health, education, and government to ensure our research is timely, relevant, and influential.
This role sits at the heart of our mission to improve the lives of those in nursing and ensure safe, effective care for patients. We will demonstrate the value of nursing to achieving nursing excellence and identify means of ensuring care is a safe and positive experience for both staff and patients.
You’ll have a PhD in a relevant discipline, with expertise in mixed methods and / or quantitative methodology and excellent knowledge and understanding of workforce research, data analysis, evidence synthesis and philosophy of social science.
You will bring extensive experience of designing, conducting and leading programmes of research, alongside knowledge mobilisation expertise.
You’ll have the ability to build engaging and accessible content to both academic and non-academic audiences (including members, senior leaders, policy makers).
What we offer you
We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person.
Our selection process
Please click the ‘apply now’ button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.
We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.
Equal opportunities for everyone
Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
Contact details
For more information or for an informal discussion about the role please contact Dr Kate Kirk, Associate Director of Workforce, please visit our website for the email address.
For more information about the recruitment and selection process, please visit our website.
Closing date: 13 July 2025.
If we receive many applications after a week of advertising, we may close this vacancy earlier.
Assessment Centre and Interview: TBC
Interview date: TBC
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
AMRC exists to support our members to be as effective as possible as they find new ways to prevent, diagnose and treat disease. The Research Funding Officer will focus on developing guidance, advice and training to support our members to fund research well across the research pipeline. You will help to showcase good practice across the sector and analyse new developments in funding policy and practice, helping to keep our members up-to-date and on the front foot. You will have a key role in ensuring we maintain high standards and AMRC’s kitemark of quality, which gives credibility to donors and partners.
About you
We’re looking for someone with some experience in research funding, who is passionate about the importance of high quality research and keen to keep up to date with the latest developments in funding best practice. You will have strong communication and analytical skills, combined with attention to detail. You will need to be organised and adaptable, with the ability to thrive in a dynamic environment. And you will be committed to championing, supporting and connecting medical research charities to enable them to fund the best research.
About AMRC
The Association of Medical Research Charities (AMRC) is proud to represent over 150 leading medical research charities. They include household names such as Cancer Research UK and the British Heart Foundation, as well as smaller charities who invest in rare diseases and areas of unmet need. Our members have a laser focus on their disease areas and a deep understanding of their patient communities. They fund where there’s an opportunity to accelerate progress – their research improves lives and offers hope. Despite being a small team, AMRC has a large and influential presence. We champion our charities and tell their collective story. We advocate for a thriving research environment that delivers for patients, representing our members on over 50 boards, committees and working groups. We support our charities to fund research as effectively as possible, we provide a kitemark of quality, and we help our members to navigate a changing landscape. We also connect our charities so they can share learning and collaborate, and we open up opportunities for them to partner with others from across the research system. All AMRC staff have the chance to work directly with our members and external stakeholders, providing fantastic opportunities for career development and building a profile in the sector. We also offer a very flexible working environment – staff have the option to work in our office or remotely, with a minimum 20% in the office per calendar month – and we have a generous leave allowance.
Please read the job description and person specification.
Applications should include a CV and a cover letter explaining what makes you a strong candidate for this role.
The client requests no contact from agencies or media sales.
BACKGROUND
For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum in the UK. Our welfare advice team provide generalist advice on welfare benefits, housing, asylum support and related issues to Westminster residents with refugee and migrant backgrounds who do not have English as a first language and who would otherwise be unable to access vital advice which enables them to avoid destitution, homelessness and food poverty. We deliver this advice as part of the Westminster Advice Services Partnership through a drop in and outreach at local community venues, and supported by local volunteers many of whom speak community languages.
The post of Appeals Support Advisor is a new post established with the benefit of a grant from Westminster City Council. The post holder will support clients with appeals and reconsideration requests in relation to welfare benefits and housing. This will allow us to provide a more comprehensive service for our clients, many of whom struggle to lodge appeals and reconsideration requests, and to gather evidence in support of their appeals without advice, due to language barriers. The post holder will deliver advice in community languages, including with the assistance of interpreters, to local residents as part of our partnership work. Most of our clients are refugees, people seeking asylum and others with a refugee or migrant background. The Appeals Support Advisor will work with clients referred from Asylum Aid’s Information and Advice Service (including our weekly drop in) and from other partners in the local community. They will also provide training and supervision to the Generalist Advisor and our volunteers. External supervision will be arranged for the post holder.
The ideal candidate will be resident in or near to the City of Westminster and fluent in one or more community languages. In particular, fluency in one or more of the following is highly desirable: Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya.
As this is a new post delivering a specialist appeals and casework service from within our generalist advice team, it offers an exciting opportunity to set up and establish systems for the delivery of this service during the six month fixed term contract, including ensuring that case management processes are established which meet the requirements of our Lexcel quality mark and that clear referral procedures are established with the drop in service and our partners.
Key Duties and Responsibilities
The post-holder will:
- Be part of a generalist advice service, with special emphasis on language support, as part of the Westminster Advice Services Partnership (WASP), a collaboration of advice agencies Asylum Aid, Westminster Citizens Advice, Age UK Westminster, and Deaf PLUS Westminster Advice Service.
- Provide specialist appeals casework and support to clients who do not speak English as a first language and need to challenge decisions, request mandatory reconsiderations, internal housing reviews, lodge appeals in relation to welfare benefits and housing.
- Provide ongoing casework support up to the Tribunal stage, including helping clients to gather evidence in support of their mandatory reconsiderations and appeals and preparing for hearings (but not including representation at hearings)
- Where capacity allows, help to deliver generalist face to face and telephone advice and information, in a community language and English, to migrants and asylum seekers on issues related to welfare benefits, housing and asylum support in accordance with Asylum Aid’s contract within the WASP partnership, and taking responsibility for the quality of advice given.
- Provide training and supervision to the Generalist Advisor and to volunteers, supporting the development of their advice skills and ensuring the quality of advice delivered throughout the advice service.
- Maintain a high standard of electronic case records (using AdvicePro) for the purpose of continuity of casework, information retrieval, monitoring and evaluation of the service, and to help identify issues to be raised through policy advocacy.
- Ensure that all casework is conducted in accordance with the Lexcel quality standard, including by establishing case management procedures for the delivery of specialist advice which meet the Lexcel standard, and participate as required in annual Lexcel quality mark audits
- Attend external and in-house training organised by Asylum Aid and regular supervision sessions to develop and maintain the skills and knowledge required to help deliver a quality advice service, and to keep up to date with changes in welfare benefits, housing and asylum support law
- Cascade information, changes, and developments in social welfare law, including learning from external training, to other staff and volunteers who assist with the delivery of the welfare advice service
- Work effectively with partners to provide a seamless service for clients, making and receiving referrals and maintain up to date information about other service providers for the purposes of referrals and signposting.
- Be responsible for achieving relevant targets for quality and quantity set by the WASP coordinator
- Provide case studies and other information from the work of the advice service to support policy advocacy and strategic legal work in support of Asylum Aid’s vision of fair and dignified treatment of people seeking asylum, refugees and other vulnerable migrants
- Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
The post holder will need to be able to travel to and within Westminster to deliver advice at outreach locations as well as at a drop-in in or around the Church Street Estate. Travel expenses will be paid to attend locations away from Asylum Aid’s office(s) and the main location of our drop-in service (currently the Church Street library).
Other duties:
- Respect for client confidentiality at all times in line with Asylum Aid’s confidentiality agreements and consent forms.
- To attend staff meetings as required.
- To undertake other duties which are generally compatible with the functions of the post.
- To comply with the organisation’s policies and procedures, particularly those relating to safeguarding, health and safety, diversity, equity & inclusion, confidentiality and security, as set out in the Office Manual as well the policies of other relevant partner organisations.
Person Specification
Essential skills, knowledge and experience:
- At least 12 months’ experience of supporting benefits appeals through to Tribunal stage and Housing Reviews
- At least 5 years’ experience of working face to face with clients to deliver generalist advice in different areas of law including welfare benefits and housing
- Knowledge on a range of issues on which advice may be sought including health and social care, housing and welfare benefits, including a thorough and up to date understanding of social security and welfare benefits legislation and policy
- Experience of managing a case load
- Knowledge or ability to understand and use relevant legislation
- Have completed Advice UK’s Learning to Advise training or hold the Citizens Advice Generalist Adviser certificate or an equivalent qualification
- Be fluent in written and spoken English as well as a second language spoken by a substantial proportion of the Westminster population, ideally Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya (to a standard that enables accurate advice to be given in the language)
- Experience of working with interpreters in the delivery of advice
- Able to meet deadlines, work under pressure, meet performance targets and take responsibility for their work, while working flexibly within a team environment
- Able to relate to a wide cross section of clients in a non-judgmental way.
- Able to use a range of IT systems and packages confidently and competently to be able to support and encourage others in using online systems and resources to enable them to self-help.
- Able and willing to learn and assimilate new knowledge in a working environment.
- Able to give and receive feedback objectively and sensitively.
- Able and willing to work both on own initiative and as part of a team.
- Understanding of and commitment to the aims and principles of Asylum Aid service and commitment to equity, diversity and inclusion.
- Good understanding of the needs of migrants and asylum seekers and the issues and barriers that affect them in UK.
Desirable:
- Experience of specialist advice work, including appeals and mandatory reconsiderations
- Friendly, polite, and patient
- Experience of working under a relevant quality mark such as the Advice Quality Standard or Lexcel
- Understanding of the housing and other support available to people seeking asylum who do not have the right to work in the UK
- Experience of working with volunteers
- Experience of supervising other advisers, including volunteers
- Demonstrable understanding of issues facing vulnerable clients whose English is not the first language and many with mental health problems.
- Lived or learned experience of the difficulties that migrants and refugee communities face when they have to deal with the UK welfare system
- Personal experience and/or Knowledge of the advice process and experience in the areas of either benefits, housing or debt.
- Experience of using interpersonal skills, including sensitive listening, and questioning skills to understand the needs of others,
- Ability to communicate with other organisations, housing, and welfare departments.
How to apply
The first stage is to complete on our online application form on our website by 9am on 7th July 2025.
The website form will ask you to:
1. Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
2. Upload your current CV
3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
Selection Process
We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 16 June 2025, followed by shortlisted candidates attending in-person interview week commencing 23 June 2025. We will also ask you to complete a short written task on the day.
We regret that we can only respond to applicants who make it to the interview stage.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Housing Support Worker
Location: Non residential service which is based in Brent (Close to the Civic Centre), you will provide support based in the main office and in the wider community, including homes
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to work outside these hours dependant on service and participant requirements.
About the role
This is an exciting opportunity to support individuals with multiple, complex needs on their journey towards recovery, reablement, and independence, all within a compassionate, trauma-informed environment.
In this role, you'll be at the heart of delivering high-quality, person-centered support to vulnerable adults who have been or are at risk of homelessness. They are identified as having low/medium support needs. You will create tailored support plans to provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! Our participants include:
- Single homeless individuals between ages of 18 to 60
- Socially excluded individuals
- Ex-Offenders
- People with substance misuse
- People who suffer with their Mental Health (Low)
- People who have a Learning disability (Low/Medium)
About you
This role is ideal for someone who has a real passion towards helping others to achieve greater independence. You will thrive in a person centred environment with real compassion and a non-judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:
- Understanding of the housing support needs that people with multiple, and complex needs face
- Experience of working with people of complex backgrounds and/or a good understanding of the sector
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.