Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose. To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join the charity as we embark on our new ambitious strategy for 2021 – 2023 and increase our profile, impact and reach so more people can live a happy, connected and purposeful later life.

We are looking for a social care specialist who can support teams across the charity in their work. You will help deliver our expert telephone advice service. You will provide guidance and training for our advice team on social care issues affecting older people. You will support our information team with the production of social care resources and working closely with our policy teams on wider system change. There is potential to develop this role and you will play a key part in this.

The role sits within a Technical Advice team of four covering advice on social care, money and welfare benefits and health and wellbeing.

With experience in the field of social care and/or delivering social care advice, you should have a good understanding of the legislative and regulatory frameworks relating to social care, the Care Act 2014, and the issues faced by older people. You will have excellent written and verbal communication and the ability to write about social care issues in a clear and concise way. Ideally, you will have experience of supporting staff development.

As well as a competitive salary we offer 28 days annual leave plus public holidays, a generous pension scheme with life assurance, learning and development opportunities, season ticket loans, a cycle to work scheme and an employee assistance programme.

We are all currently working from home due to the pandemic, so this role is currently work from home.

We are passionate about equality, diversity and inclusion and creating an environment where we can ALL be ourselves

To apply, please visit our website to submit a covering letter along with a CV, detailing how your skills and experience meet the criteria within the Job Description and Person Specification.

Interviews will be held on Tuesday 18 May

We are currently seeking a flexible individual with a commitment to customer service to join our team as Branch Support Unit Advisor, based at our National Cat Centre, Chelwood Gate. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £23,436.98 per annum plus excellent benefits.

Although this role is currently working from home due to Covid restrictions, it is based at the National Cat Centre, Chelwood Gate, on the edge of Ashdown Forest. This is a remote location and public transport is limited.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2019 we helped around 191,000 cats and kittens, an average of more than 520 per day.
 

The Branch Support Unit (BSU) is part of the Operations Department and it provides support for branches, centres and the whole Operations team. Our day to day work includes; maintaining branch information on the database; arranging events and training days; organising allocation of free cat food, lottery licenses, PetPlan, cat relocations, NCC visits and processing Annual Returns; supporting Operations staff with projects and collating and dispatching mail outs to branches and centres.  The Unit is very busy and handles approximately 3,500 E-Mails and almost 1000 calls monthly.

Responsibilities of our Branch Support Unit Advisor:

As a Branch Support Unit Advisors you will provide first-line support and advice to both volunteer groups; the operations team and regionally based employees. You will be the first port of call for other departments who need information about our branches and centres. You will also organise a variety of events ranging from recruitment drop-in sessions, interviews and training to networking meetings and conferences.

What we’re looking for in our Branch Support Unit Advisor:

• Experience of working within an office environment or customer support role
• Strong customer service and administration experience
• Excellent communication skills and be able to keep calm under pressure with great credibility
• Experience of using Microsoft Office, including Outlook, Word and Excel

What we can offer you:

• salary of up to £23,436.98 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more
   

Join us as our Branch Support Unit Advisor and know you are helping to make a real difference to cats and kittens across the UK!
 

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 20 April 2021

Virtual interview date: 05 May 2021

Prospectus is delighted to be supporting the Royal Agriculture Benevolent Institution (R.A.B.I), a charity based in Oxford that offers financial support, practical care and guidance to farming people of all ages, including farmers, farmworkers and dependents. They provide tailored support to suit their beneficiaries and strive to build strong, supportive relationships to help those in need to acquire the best support they can. They are currently looking to recruit a Regional Welfare Officer to join their service delivery team. This role is offered on a 6 months fixed term contract, working 21-28hours per week.

As their new Regional Welfare Officer, you will provide support to RABI's service users, in the counties of Oxfordshire, Wiltshire, North Somerset and South Gloucestershire to ensure they receive relevant help, grants and welfare benefits. You will provide end to- end support to applicants helping them complete applications, ensuring all appropriate benefits are applied for and assisting with mandatory reconsiderations, appeals and complaints. You will contribute to organisation-wide and service projects as they arise and will promote RABI through a variety of means, including researching and keeping up-to-date details of other agencies, especially those that are particular to the region that may be able to provide complementary support.

To be successful, you will have experience of providing services to vulnerable service users and have strong knowledge of state benefits and local authority care services. Experience and understanding of safeguarding with excellent written and IT skills are essential to the role and providing support via a helpline is also highly desirable. Having a farming background or knowledge of the farming community environment would also be beneficial, however not essential. Overall, RABI is looking for someone who is solution focused, with outstanding communication and listening skills, with the ability to build relationships quickly and professionally with empathy and compassion.

As you will be visiting service users frequently within your region, and will be expected to attend team meeting in Oxford (usually three times a year), a full, clean UK driving licence is would be ideal, however not essential for this role.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, veteran, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.   Â

In order to apply, please submit a CV in Word format in the first instance. A full job description will be provided to the successful candidates shortlisted by Prospectus. Please note, we are currently experiencing high volumes of interest in vacancies so it may not be possible to answer any individual queries on positions prior to an application or registration.

Citizens Advice in Somerset have exciting Advisor opportunities

(with some home working)

Citizens Advice Somerset is a collective of five Citizens Advice charities that work closely together to provide the very best advice on issues affecting individuals and families.  Whatever problem someone seeks our advice on, we value diversity, champion equality, challenge discrimination and help people to find a way forward.

Together the five charities ensure that everyone living in Somerset has quick and easy access to accurate advice.  Our partnership working enables us to share best practice, be more accessible for the people who need us most and operate as efficiently as possible.  This is an exciting time to become involved in a progressive collective of forward-thinking charities determined to deliver the best support to Somerset residents.

Right now, we are looking to build our teams with these exciting appointments;

• Universal Credit Adviser (6hrs pw) based in Taunton (candidates may also want to apply for the Debt & Benefits post below)
• Debt & Benefits Adviser (15hrs) based in Taunton

Please note- closing dates vary from role to role.

You will be a team player, flexible and friendly, with good IT skills and ideally have a good understanding of advice and social welfare law.  Training and induction will be given, and all suitable candidates will be considered.

Roles may include some home working, and may support the work of more than one base.  If you feel that more than one of the vacancies suits your skills and experience, then please apply for all that interest you.  We will consider job share.

To find out more about each opportunity, the skills and experience we are looking for, the closing date and how to apply, please visit our website via the Apply button.

Good luck! This is an exciting to be joining Citizens Advice in Somerset.

We are Barnet Lone Parent Centre, a small grassroots charity supporting people in the London Borough of Barnet.  We provide free, independent benefits and generalist money advice for anyone in need, not just lone parents. We pride ourselves on providing high quality face-to-face, personalised, friendly service for those who are the most vulnerable in our community. This can include those with low income, mental health conditions, physical disability, substance misuse issues and more.  This work can be rewarding, stimulating and sometimes challenging.

You are an experienced and well-qualified adviser with a passion for helping people.  Ideally, you will have worked in the advice sector for two years or more and managed case files. You are a focused person who can provide excellent service for beneficiaries in an efficient, well-organised way. The ability to work independently whilst meeting deadlines is a key skill you will need. You take pride in ensuring that beneficiary needs are fully met with fairness, dignity and respect.

”we sort out problems together, for good”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham, Walworth and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Dimbleby & Macmillan Welfare Benefits Caseworker 

NJC Scale SO2 £34,164 to £35,947 per annum pro rata

Part-time – 28 hours per week

Permanent

Post funded jointly by Dimbleby Cancer Care & Macmillan Cancer Support.

Citizens Advice Southwark provides an outreach advice service in hospitals across South East London for people affected by cancer. We are seeking to recruit a part-time welfare benefits caseworker, 4 days per week, who will undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help.

You must have:

• Substantial experience of managing your own case load of complex welfare benefits cases and an in-depth knowledge of welfare benefits including those related to disability and sickness
• An understanding of the issues facing people affected by long-term illness and disability, including cancer
• Understand, empathise and be committed to the Citizens Advice aims, principles and equal opportunities policies

Closing date: 9.00am Monday 19th April 2021

Interviews: Thursday 22nd April

For further information and an application pack please visit our website via the apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Job title: Benefits, Debt and Money Adviser

Region: North including Northern Ireland (Home Based)

Directorate: Operations

Contract: 6 Month Fixed Term Contract. Full Time – 35 hours per week

Level 1- £23,800 to £25,000 gross per annum

Level 2 - £25,000 to £27,000 gross per annum

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We have been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support.
• Enjoy and thrive in working in teams and with others.
• Passionate about supporting the Armed Forces community and honouring their contribution.
• Come to work each day to be the best you can and to learn and develop.
• An encourager, eager to share your knowledge and experience to help others.

If so, then we would like to hear from you ….

The Role

The Royal British Legion’s Benefits, Debt and Money Advice Service supports beneficiaries and their families who are experiencing financial difficulties. We are seeking to recruit a committed and enthusiastic team player to join the team delivering a high quality, person-centred benefits, debt, and money advice service across the North region, including Northern Ireland.

You will be based at home, working remotely in the interim in line with health & safety and Government guidance on Covid-19. If it is safe to do so, the role will require regular attendance at RBL offices, community-based client appointments, tribunal, and court hearings.

The ideal candidate will have recent, significant experience of managing a caseload of clients requiring specialist benefits and / or money advice, providing advice, advocacy, and representation to individuals with debt and benefits issues.

We would like to invite applications from individuals who have both specialist debt and benefit experience (including representation up to and including first tier tribunal) for the Level 2 position.

We would like to invite applications from individuals who have either specialist debt or benefits experience (including representation up to and including first tier tribunal) for the Level 1 position.

Both positions require you to have a good working knowledge of the welfare benefits system and provide comprehensive benefits and income maximisation advice through the take up of appropriate statutory and armed forces benefits.

We are looking for someone with excellent communications skills and a strong focus on quality customer service. The ideal candidate will be able to demonstrate a methodical approach to work and sound organisational skills.

The role is subject to relevant employment checks, including Enhanced DBS Clearance.

How to Apply

Please apply by clicking ‘Apply online’

Closing date for this role is: Tuesday 13th April 2021.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible

We are excited to be expanding our advice team and build our specialist advice team to meet the needs of our residents. As well as managing your own caseload including representation at Tribunals.  You will use your expertise to provide second tier advice, provide locum cover to our funded projects, deliver training and supervision to volunteers and pro bono placements. Working with others you will ensure the advice team is kept up to date, support the content on our website and social media, provide training internally and externally.

If you want to make a real difference and join our thriving team then please complete our application form using the person specification available on our website via the Apply button.

Closing Date: 9am Thursday 22nd April 2021

Interview Date: w/c 26th April

Benefits:

• Company Sick Pay
• Company pension scheme
• Employee Assistance Programme
• Flexible employer sensitive to the needs of today’s workforce
• Commitment to continued professional development
• 25 Days (prorata for part time employees) annual leave

We reserve the right to close this role early depending on volume of application received.

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow. Thanks to our amazing team of staff and volunteers, we support over 8,000 clients a year through our face to face, phone and digital services.

We are seeking to appoint a Debt and Welfare Benefits Caseworker to meet the ever-growing demand on our service in these challenging times to deliver debt and welfare benefits advice to our clients.

As an experienced debt caseworker, you will be able to guide and empower clients as well as negotiate with creditors on their behalf. You will evaluate the best options and strategies that apply to the client’s debt problem, looking for ways to maximise income while providing budgeting advice. Your expertise in negotiating with bailiffs, landlords and lenders, will be crucial in preventing enforcement action and possession proceedings for rent or mortgage arrears.

For more details about the role, please download the attached Job Description and Person Specification

Closing date:  On-going
Interview date: TBC

Please note: We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon as it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow. Thanks to our amazing team of staff and volunteers, we support over 8,000 clients a year through our face to face, phone and digital services.

We are seeking to appoint a Welfare Benefits Caseworker to meet the ever-growing demand on our service in these challenging times to deliver welfare benefits advice to our clients. We are currently delivering all our services remotely until it is possible to resume face to face work in accordance to social distancing rules and safety measures.

As a Welfare Benefits Caseworker, your will:

• provide high quality advice and practical help to clients on welfare benefits issues.
• check entitlement, ensure awards are correct and challenge incorrect decisions
• progress casework through negotiations with the relevant benefits offices and agencies
• prepare appeal submissions for clients and, where required, represent clients at relevant tribunals and review boards
• keep accurate case records and ensure that all casework is recorded and reported in accordance with Citizens Advice Hounslow’s policies and practices.
• ensure that effective case management is maintained throughout.

For more information about the role please download the attached Job Description and Person Specification

Closing date:  On-going
Interview date: TBC

Please note: we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

About Migrant Help: 

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. This includes understanding the importance of having a work life balance, offering enhanced family friendly provisions, additional holiday entitlements, Perkbox benefits and a non-contributory pension scheme.

Scope of the Role:

• Work as part of the Asylum Services team providing advice, guidance, assistance to complete support applications and briefings to eligible asylum seekers
• To contribute to the overall success of the Organisation in accordance with Migrant Help's aims and objectives, by providing high quality service to clients

Main Duties & Responsibilities:

• Provide advice and support to asylum seekers, within the specification of the Grant Agreement and Contract with the Home Office
• Provide a support service to asylum seekers to complete asylum support application forms (ASF) for support under Section 95 and Section4 of the Immigration and Asylum Act 1999
• Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting evidence within required timescales
• Provide outreach for vulnerable clients and those with additional support needs, by appointment, at designated locations, as required by the Regional Operations Manager
• Provide telephone advice as may be required and support the telephone advice line by assisting clients to complete asylum support and Section 4 applications by telephone and by appointment
• Assist clients to notify the authority of prescribed change of circumstances
• Provide guidance on immigration related matters advice within the scope of the relevant Office of the Immigration Services Commissioner (OISC) accreditation level
• Provide advice on general matters e.g. sign-posting
• Provide advice on Voluntary Assisted Return
• Liaise and cooperate with relevant statutory and voluntary agencies on behalf of service users as necessary
• Act as a contact with the Home Office, Social Services, Healthcare Professionals and other relevant agencies for applicants with additional support needs.
• Deliver key touch point briefings to a high standard so that applicants fully understand the information provided. Ensure that information books are given out accordingly.
• Provide information to service users in a timely manner, being aware of other appointments, dispersal date.
• Make contact with dispersal accommodation providers and other relevant agencies, providing letters as appropriate, to ensure vulnerable clients are appropriately supported in their dispersal area.
• Link Asylum Seekers and Failed Asylum Seekers with other relevant organisations
• Keep full accurate and up-to-date case records , complete case follow up within the requisite time scales and undertake any necessary administrative tasks
• Ensure accurate records are kept, especially CRM
• Participate in rota duties on a planned or ad hoc basis as may be required to cover telephone advice line out of hours service
• Respond flexibly to provide cover for all other operational activities.
• Attend and participate in team briefs and meetings
• Keep up to date with legislation and the impact it may have on service users.
• Participate in the Performance and Development Review (PADR) appraisal process
• Participate in all mandatory training and training identified in the PADR process
• Undertake any other duties which may be assigned from time to time and may include cover for other funded projects e.g. Supporting Victims of Human Trafficking and anti-human trafficking operations etc.

Benefits:

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work these include:

     •  Flexibility and work life balance
     •  Enhanced family friendly provisions
     •  Additional holiday entitlements
     •  Perkbox benefits
     •  Non-contributory pension scheme. 

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process. 

Special Requirements:  

- This post is subject to an Enhanced Disclosure and Barring Service (DBS) Check.

- This post is subject to a Counter Terrorism Check (CTC).

- Suitable candidate must be OISC registered or have the willingness to work towards OISC qualification.

Therefore the applicant must:

- Hold a valid, full current 10 year British passport, full EU passport or have indefinite leave to remain in the UK.

- Provide full UK address history for the last five years.

- Provide full employment history for previous 3 years and or suitable documentation to cover any gaps

About Migrant Help: 

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. This includes understanding the importance of having a work life balance, offering enhanced family friendly provisions, additional holiday entitlements, Perkbox benefits and a non-contributory pension scheme.

Scope of the Role:

• Work as part of the Asylum Services team providing advice, guidance, assistance to complete support applications and briefings to eligible asylum seekers
• To contribute to the overall success of the Organisation in accordance with Migrant Help's aims and objectives, by providing high quality service to clients

Main Duties & Responsibilities:

• Provide advice and support to asylum seekers, within the specification of the Grant Agreement and Contract with the Home Office
• Provide a support service to asylum seekers to complete asylum support application forms (ASF) for support under Section 95 and Section4 of the Immigration and Asylum Act 1999
• Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting evidence within required timescales
• Provide outreach for vulnerable clients and those with additional support needs, by appointment, at designated locations, as required by the Regional Operations Manager
• Provide telephone advice as may be required and support the telephone advice line by assisting clients to complete asylum support and Section 4 applications by telephone and by appointment
• Assist clients to notify the authority of prescribed change of circumstances
• Provide guidance on immigration related matters advice within the scope of the relevant Office of the Immigration Services Commissioner (OISC) accreditation level
• Provide advice on general matters e.g. sign-posting
• Provide advice on Voluntary Assisted Return
• Liaise and cooperate with relevant statutory and voluntary agencies on behalf of service users as necessary
• Act as a contact with the Home Office, Social Services, Healthcare Professionals and other relevant agencies for applicants with additional support needs.
• Deliver key touch point briefings to a high standard so that applicants fully understand the information provided. Ensure that information books are given out accordingly.
• Provide information to service users in a timely manner, being aware of other appointments, dispersal date.
• Make contact with dispersal accommodation providers and other relevant agencies, providing letters as appropriate, to ensure vulnerable clients are appropriately supported in their dispersal area.
• Link Asylum Seekers and Failed Asylum Seekers with other relevant organisations
• Keep full accurate and up-to-date case records , complete case follow up within the requisite time scales and undertake any necessary administrative tasks
• Ensure accurate records are kept, especially on Ellis
• Participate in rota duties on a planned or ad hoc basis as may be required to cover telephone advice line out of hours service
• Respond flexibly to provide cover for all other operational activities.
• Attend and participate in team briefs and meetings
• Keep up to date with legislation and the impact it may have on service users.
• Participate in the Performance and Development Review (PADR) appraisal process
• Participate in all mandatory training and training identified in the PADR process
• Undertake any other duties which may be assigned from time to time

Benefits:

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work these include:

     •  Flexibility and work life balance
     •  Enhanced family friendly provisions
     •  Additional holiday entitlements
     •  Perkbox benefits
     •  Non-contributory pension scheme

In addition, the successful candidate will be working on a 7 day rota and will receive weekend allowance of £1000

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process. 

Special Requirements:  

- This post is subject to an Enhanced Disclosure and Barring Service (DBS) Check.

- This post is subject to a Counter Terrorism Check (CTC).

- Suitable candidate must be OISC registered or have the willingness to work towards OISC qualification.

Therefore the applicant must:

- Hold a valid, full current 10 year British passport, full EU passport or have indefinite leave to remain in the UK.

- Provide full UK address history for the last five years.

- Provide full employment history for previous 3 years and or suitable documentation to cover any gaps

Age UK are recruiting for a Heath Services Advisor (Health and End of Life Care) to provide technical guidance, advice, training and briefings to staff and volunteers across the Age UK network. The post holder will identify issues and suggest solutions; develop, write and update Information & Advice resources and represent Age UK in a health and end of life context.

You will research, develop and maintain a detailed knowledge of legislation, regulatory frameworks and case law in the UK, relating to health services in England and advise the Age UK network on related areas such as end-of-life care, transgender people in old age, and funerals.

To be considered for this role, you must be able to demonstrate technical knowledge in this specialist area and be aware of national and local practice and how it interacts with a range of issues affecting older people, and in particular with social care.

Please note this is a part time role - working 4 days per week (28 hours) Salary advertised is pro-rata - (Actual £24,000 - £27,600)

All applications must be supported by a full cover letter, highlighting your relevant experience, transferrable skills and why you wish to work for Age UK.

You will have:

* A working knowledge of current and future NHS structures, general primary and secondary care services, NHS services for older people and of underpinning NHS legislation and guidance.
* Good writing ability and the ability to translate complex written information into clear and concise content for a range of audiences.
* Substantial relevant experience working in an information and advice role providing services to high quality standards.
* An understanding of how to provide holistic, accurate, and prompt advice on individual queries.
* The ability to train and communicate with other advisers about health and end of life care.
* Excellent presenting skills including the ability to represent Age UK at a wide range of stakeholder events and on broadcast media.
* Excellent IT and project management skills.
* Proven ability to analyse data and identify trends and make recommendations based on findings.

What we offer in return

* Competitive salary, 26 days annual leave (pro-rata) + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Age UK Lambeth is looking to employ a new Financial Adviser to help it deliver a new Covid-19 Financial Shield Project for residents in Lambeth.

Covid has had a significant impact on many, especially financial implications and challenges

With the Coronavirus Job Retention Scheme and other Covid-19 related protections for households eventually coming to an end, there is expected to be a significant rise in further financial difficulties and debt problems, especially amongst already vulnerable people and people with long term health conditions.

With funding from Guy’s and St Thomas’ Charity, Age UK Lambeth and Stockwell Primary Care Network are piloting a new neighbourhood-based approach to create a healthcare pathway allowing GPs and other local, community providers to refer local residents in need of financial support. This is a pilot project that is being led by the Centre for Responsible Credit and is currently being rolled out in both Lambeth and Southwark.

The project will be working closely with Lambeth Council, local housing associations and other creditors to provide a ‘breathing space’ from enforcement for rent and Council Tax arrears for people with long-term health conditions, whilst the financial, and wider support they need is delivered to them 

We are looking for another Financial Adviser to work alongside our current Adviser to expand this exciting project across Lambeth and to support more vulnerable residents who may be facing financial hardship and debt problems.

Your Role
You will receive referrals from GPs, MYcommunity Link Workers, and other community services in Lambeth, and will provide one-to-one support and advice to individuals with complex needs, financial difficulties and debt problems. As part of a pilot project, this is a new, ever-evolving role. But for more information please see the job description attached.

What you will need to bring

Experience of working in the welfare rights/debt advice field
A good understanding of the options available for people in financial distress
Able to write compelling communications to advocate for your clients.
Able to work collaboratively with a wide range of stakeholders
Able to analyse data and create engaging reports

What you’ll benefit from

Stockwell based - close to good transport and vibrant town centre
Generous pension provision - 7% employer contribution
26 days holiday a year rising to 31 days after 5 years
A great staff team

How to apply

You will be required to upload your CV and a letter of application answering the following 4 questions (in no more than 250 words per question).
1. What is it about this pilot project that appeals to you? What value would you bring to the project?
2. What is your understanding of the financial challenges facing some people living in a neighbourhood like Stockwell?
3. Tell us how you would go about understanding what the local community assets are, and how they might help you in this role?
4. This is a pilot project, in a role that has a number of key stakeholders. Yet, you will often be expected to work autonomously. How will you deal with this?