Welfare benefits jobs
Are you passionate about inspiring people to support a great cause?
As a Public Fundraising Assistant, you’ll help deliver engaging face-to-face and telephone fundraising campaigns to grow Dogs Trust’s supporter base. Working in our Public Fundraising team, you’ll play a key role in helping us care for thousands of dogs across the UK.
What does this role do?
As a Public Fundraising Assistant, you will:
- respond to public enquiries, complaints, and donation updates related to face-to-face fundraising, ensuring all communications reflect the Dogs Trust brand, tone, and procedures.
- liaise with fundraising agencies to monitor campaign performance, resolve incidents or complaints, and ensure all campaign requirements are met.
- support quality assurance by reviewing mystery shop reports, visiting fundraising sites or agencies, and providing feedback to improve performance.
- assist with administrative and campaign support tasks, including managing fundraising materials, handling database queries, and helping with copy and proofing when required.
This role is being offered as a fixed term, family leave cover contract until December 2026. Interviews are provisionally scheduled for 22nd May 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you'll need exceptional attention to detail, strong organisational skills, and the ability to communicate clearly and diplomatically with a wide range of people. Confident on the phone and in writing, you’ll handle enquiries with professionalism and empathy. Proactive, team-focused, and committed to the aims and values of Dogs Trust, you’ll help ensure our fundraising runs smoothly and effectively.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
We have a vacancy for a Finance Business Partner to join our fantastic Financial Planning & Analysis team here at RBL on a 9 month Fixed Term Contract covering maternity leave.
This role will see you as a key member of the Finance team, working closely with the Senior Finance Business Partner to deliver robust financially planning and advice, supporting budget holders, Heads of Departments and Directors across your designated teams.
You will manage the month end process for your business area to ensure all regular journals are posted in a timely and accurate manner. Any necessary corrections should be made, and you will support budget holders with reporting and variance analysis.
You will develop trusted relationships to produce financial projections, budgets, forecasts and business cases, ensuring alignment with organisational strategy. You’ll be a keen problem solver with an eye for detail, an effective communicator and have a strong focus on customer service, planning and organising.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We’re looking for a Finance Business Partner who is passionate about the charity and welfare sector to join us and deliver high quality financial, commercial and business advisory support to our organisation. You will have similar experience in finance and management accounting obtained in a complex organisation, and knowledge of a variety of accounting systems and financial reporting approaches.
This is a 9 month Fixed Term Contract starting early July 2026. You will be contracted to our London, Haig House, Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Dog Aid Scotland
Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.
This is an exciting opportunity to join a long standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increase the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.
The Role
The Finance Manager will have responsibility for and oversight of the financial management within Dog Aid Scotland, reporting directly to the Chief Executive. This will include day to day financial functions across the charity, working closely across the small but dedicated team, to ensure the organisation operates effectively and sustainably. The role will support the charities strategic objectives including long term financial sustainability and ensuring compliance with charity governance standards.
This is a part time role working as part of a small, dedicated team who aim to create happy homes for dogs across Scotland. Although it will be expected to be in the office each week, some hybrid working will be available.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a creative and collaborative Head of Programme Design to lead the Programme Design Team at BookTrust, as part of our central Research and Design function.
The role will cover evidence-informed, human-centred programme design across the full spectrum from new opportunity definition to programme iteration and continuous improvement. It will hold overall programme design accountability for our products and experiences designed for impact with primary audiences - delivery partners and families.
We have a skilled Design team, experience of applying human-centred design approaches in programme design and strong organisational support for a design-led approach. The post-holder will lead our Programme Design approach to the next level of maturity and help it become even more embedded within the organisation. The post-holder will deliver excellent stakeholder stewardship around our programme design ensuring our detailed product design (e.g. with our communications, partnerships and books teams) stay true to our overall programme intent (ie. against objectives that will include impact and supporting income generation).
The role will have accountability for innovation in programmes - ensuring that we make rapid progress against our riskiest assumptions using design-thinking approaches to help us define and activate opportunities quickly.
Please apply through our website and attach your CV and covering letter showing how you meet the person specification and your motivations for applying for the role in addition to answering one of the following questions:
- How would you go about setting and maintaining an organisational standard around co-design and inclusive design? How would you balance practical considerations and limitations with best-in-class approaches?
- What are the key features of a high performing Programme Design Team and what approaches would you take to help the team achieve excellence?
Your covering letter should not be longer than 2 pages.
For more information and the person specification, please download the full job description.
Closing date: Friday 22nd May
We may choose to close applications early if we have received sufficient numbers of quality applications, so please don’t wait until the closing date to apply.
The client requests no contact from agencies or media sales.
Team: Retail
Location: Midsommer Norton (this is not a remote based role)
Work pattern: 17.5 hours per week, the team are currently working Monday to Friday, this may change in the future
Salary: Up to £11,682.10 per year
Contract: 9 month fixed term contract
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Retail Online Hub Assistant:
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process and list donations on the donated online hub operation to maximize our donated online income stream
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work collaboratively with shop management and volunteers to deliver a robust operation and positive customer experience
About the Retail team:
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we currently operate 75+ shops across the country and an online trading operation for new and donated goods
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retail and trading play a key role in growing income and introducing new audiences to Cats Protection.
What we’re looking for in our Retail Online Hub Assistant:
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experience of listing and selling items on online platforms (Professional or personal).
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good IT skills and confident using MS Office (Word, Excel, Outlook).
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ability to communicate effectively with employees written and verbal at all levels within and outside of the organisation.
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self-motivated with a flexible, positive, and resilient attitude.
What we can offer you:
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range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service
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Salary Finance, which empowers you to take control of your financial wellbeing
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and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 17th April 2026
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
If successful, your recruitment journey will include:
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anonymised application form
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virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Housing First Worker
£25,974 - £26,070
Southampton
Permanent, Full Time
Hours: Monday to Friday. Generally no weekends or evenings, though there may be times client support needs or appointments mean these hours will be required.
Must be a driver with own car for use in role as travel is an essential part - we cannot offer interviews to non-drivers. As such, must have business insurance for use of own vehicle during working hours. Mileage will be paid for client and support related travel.
Experience working with challenging behaviour, mental health support, substance misuse or trauma beneficial. Understanding of entrenched behaviours and intensive support needs beneficial alongside tenancy management and benefits awareness.
Awareness of Housing First principles would be desirable
Our company supports individuals aged 16 and over, who have high support needs and a history of entrenched or repeat homelessness, to have a home of their own where they can regain stability, safety, and support. We work in partnership with the council and various housing association to deliver intensive person-centred support and accommodation choices.
Our priority is to find safe, permanent housing that’s suitable for the client. Once housing is found our dedicated team provides intensive one to one support to enable clients to maintain their accommodation and achieve their goals.
If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!
JOB PURPOSE
· To be part of a team that supports our clients, by providing intensive wrap around support, keeping them safe and helping them to achieve their goals.
· To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
MAIN RESPONSIBILITIES
· To assess the needs of each client, helping to develop their personalised support plan and safety plan to achieve their goals. These are kept under regular review
· To manage a personal caseload of clients who require intensive support on a one-to-one basis
· Providing assertive outreach for those that are rough sleeping to build a trusting relationship, which will require a flexible approach to engagement techniques.
· To provide practical support when a client moves into a property such as setting up utilities, sourcing furniture, developing their domestic skills and accessing services in the community
· To mediate and negotiate with housing providers to secure accommodation and prevent homelessness when applicable
· To engage with local authorities, health providers and other agencies, creating and maintaining working relationships to maximise the opportunities available to clients
· To liaise with colleges, training agencies, employers to help clients gain access to education, find work or maintain their benefit entitlement
· To lead on client activities to help them gain practical life skills
· To support clients by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes
· To support clients to understand harm reduction approaches to keep them safe and well
· To carry out housing management duties such as collecting service charges at various locations
· To support clients in trauma informed and psychologically informed ways
· To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
· To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
· To provide basic first aid assistance until help arrives (full training is provided)
· To work confidently and efficiently when lone working
· To maintain accurate records on our client management system and ensure these are stored in line with GDPR
· To maintain confidentiality
· To represent the organisation in a professional manner
· Any other reasonable duties required in the interest of the organisation
ROLE REQUIREMENTS
· This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
· This role will require a full drivers’ licence and access to a vehicle
· This role will require you to work flexibly across several sites and in the community
· This role will require you to work with clients on a one-to-one basis
· This role will require you to lone work
· This role will require you to support people sleeping rough
ESSENTIAL CRITERIA
· Strong communication skills, both verbal and written
· Clear verbal and written English
· Good keyboard skills for data inputting
· Good working knowledge of Microsoft Outlook, Excel and Word
· Confident and assertive manner
· Ability to self-motivate as you will have some instances of lone working
· Effective team working
· Ability to respond calmly to crisis
· Deal promptly with and effectively react to challenging situations
· Have an interest and genuine concern for homelessness and related issues
DESIRABLE CRITERIA
· Experience of managing a caseload of clients
· Understanding of the complex support needs of people experiencing homelessness or those with complex needs
· Knowledge of Safeguarding practices
· Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
· Understanding of risk assessment and person-centred, outcomes-based delivery
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
We are committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.
We're looking for a kind, compassionate and resilient Service Charge Analyst located at our Head Office in Islington.
£35,000.00 per annum (pro rata), working 35 hours per week.
Fixed Term Contract for 6 months.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
- Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To play a key role in Look Ahead's review of service charge structures across its commissioned and non-commissioned housing portfolio.
They will draft new service charge schedules, provide clear written rationales for all proposed charges, and liaise directly with local authorities and housing benefit to explain and agree new charges for 2026-27.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Review and Rebuild Service Charge Budgets
- Lead on the zero-based review of existing rent and service charge budgets across Look Ahead's full housing portfolio.
Draft and Implement New Service Charges Schedules
- Produce accurate and transparent service charges schedules for each scheme, distinguishing between eligible and ineligible costs in line with housing benefit guidance and provide summary rationale for each cost element.
Liaise with Local Authorities, Housing Benefit Teams and Owning Landlords
- Act as key contact for Housing Benefit teams, representing Look Ahead in rent and service discussion for 2026-27.
Collaboration and Internal Coordination
- Working closely with finance colleagues to align service charges budgets with proposed schedules for 2026-27.
Compliance, Reporting and Improvement
- Ensure full compliance with DWP guidance (including circulars A4/2014 and A1/2023), HB regulations, and Regulator of Social Housing requirements.
About you:
- Highly organised, able to manage competing priorities and deliver to tight deadlines in a time-limited role.
- Analytical and methodical, with a strong attention to detail and commitment to accurate, auditable records.
What you'll bring:
Essential:
- Substantial experience reviewing or setting service charges within supported or social housing.
- Proven experience preparing enhanced Housing Benefit claims and engaging directly with local authority housing benefit teams.
- Experience of building or reviewing budgets using a zero-based or baseline-up approach.
- Strong understanding of Housing Benefit regulations relating to exempt and specified accommodation, including eligible and ineligible costs.
Desirable:
- Experience working in an interim, project-based, or time-limited role.
- Experience supporting or contributing to a full service charge review for a registered provider.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.
About the role
The GROW trainee will be working with our specialist Drug and Alcohol Prevention and Recovery Service which supports people with current or previous substance misuse to maintain their home and live independently and with our Home at Last Team that supports people with current substance issues who are not in structured drug or alcohol treatment/have difficulties engaging with treatment, who are currently or at significant risk of rough sleeping to access temporary accommodation and resettle longer term.
This vacancy is an opportunity for you to gain experience working with a leading provider of homelessness and housing advice and support. You will be part of a thriving Hub of advice and support services in Sheffield, supporting vulnerable people. The traineeship is open to anyone who has previously experienced any form of substance misuse and can bring their insight of how substance misuse affects housing need. The GROW trainee programme is an opportunity for us as an organisation to learn from your expertise. You will help us to develop our services in Sheffield and across Shelter at a national level, ensuring that they follow the principles of co-production and being trauma informed. You will use your experiences to bring knowledge and insight to influence this work. You will also have the opportunity to be involved in other projects within the Hub.
You'll support local campaigns and strengthen connections between the lived experience involvement group and the Hub, making sure lived experiences are valued and included.
Role specifics
We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others.
You’ll also need a commitment to equality and a zero-tolerance approach to discrimination and exclusion.
Good communication skills and the ability to make people feel heard will also be essential.
Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided.
Above all, we need people with a real desire to develop personally and learn new skills.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter Sheffield has been providing housing advice and support to the city’s residents for over 20 years, specialising in emergency homelessness work, intensive support to children and families, people experiencing domestic abuse, and people experiencing multiple disadvantage. We offer a range of help to people in the community – including high intensity support, legal representation, housing advice, practical DIY assistance, and employment, training, and welfare benefits advice. This model, while focusing on housing and homelessness, ensures that we can help an individual or family to address a range of inter-connected issues that may be impacting on their ability to sustain accommodation and thrive within the community. These issues include physical and mental health conditions, drug and alcohol use, income and money management, and domestic abuse.
We deliver housing and homelessness awareness raising and targeted advice sessions in a range of community settings. We aim to build the understanding and capacity of communities to take action on housing issues for themselves. We work in partnership and collaboration with many organisations to address the broken housing system.
This role is ring-fenced for those with lived experience of multiple disadvantage.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Homeless Oxfordshire as our Events & Community Fundraiser and help bring inspiring events to life while supporting amazing community fundraisers. You’ll plan and deliver key events, from challenges like the Oxford Half Marathon to flagship events like Race Across Oxfordshire. You’ll build strong relationships with schools, faith groups, local organisations, and community groups, supporting them to raise vital funds and awareness.
If you love connecting with people in your community and making a real impact, we’d can’t wait to hear from you!
Main Purpose Of The Job:
The Events and Community Fundraiserwill take responsibility for the planning and delivery of Homeless Oxfordshire’s events and third party events, and provide exceptional care to our community fundraisers. Working closely with the Community Fundraising Manager and Partnerships Fundraising Manager and the wider Fundraising and Communiations team, they will plan and run a calendar of events to engage our community and corporate supporters, as well as the general public, with the aim of raising money for and awareness Homeless Oxfordshire.
They will work with the Community Fundraising Manager to develop and build relationships with community and corporate supporters, and give talks to community groups (schools, faith groups, local organisations etc.) to encourage their support for the charity.
Main Areas Of Responsibility:
Events Planning And Delivery
· Oversee planning and delivery of our community and corporate events including the Golf Day, Race Across Oxfordshire, the Business Breakfast, HOxStock, and the Thank You event.
· Liaise with venues, suppliers and contractors to ensure all events are well planned and professionally run.
· Manage all event communications, from invitations, registration, to event day and follow up, ensuring an excellent support journey throughout.
· Support the Community Fundraising Manger on third party events, including Homeless Oxfordshire’s participation in the Oxford Half Marathon, the London Marathon, London to Brighton bike ride and other challenge events.
· Manage and plan event day activity at third party challenge events.
· Support community groups who are running their own “in aid of” events for Homeless Oxfordshire, providing materials and promotion and attending events where appropriate.
· Ensure timely communications and stewardship of all challenge event participants.
Community Fundraising
· Support the Community Fundraising Manager to research and identify community fundraising prospects, and deliver communications and approaches to engage schools, colleges, faith groups and other community organisations.
· Give talks to community groups (schools, faith groups, local organisations etc.) to encourage their support for the charity and represent Homeless Oxfordshire at community fundraising events.
· Support the Partnership Fundraising Manager to steward employee fundraising activities e.g. bake sales, Giftmas collections etc.
· Work with HR and the Community Fundraising Manager to recruit and manage Community Fundraising Volunteers who can give talks to community groups.
· Work with the Community Fundraising Manager and Marketing and Communications Manager to develop presentations and resources to enable volunteers to represent Homeless Oxfordshire at community events.
· Oversee the administration linked to community fundraisers, including updating the database with communications and monitoring and managing fundraising materials.
· Support community fundraisers to use and register on third party platforms e.g. JustGiving, Enthuse, providing encouragement and tips for securing sponsorship and funding.
· Ensure timely and professional communication and interaction with community supporters, and prompt thanking of fundraisers and donors.
· Take responsibility for responding to/redirecting all emails to the shared fundraising inbox.
· Undertake other relevant duties, supporting the Fundraising and Communications team as required.
General Duties:
• Compliance with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Be prepared to work evenings and weekends, as the job reasonably demands. Time off in lieu will be given.
Key Internal Working Relationships:
· Community Fundraising Manager, Partnerships Fundraising Manager, and Fundraising and Communications Team.
· CEO and Senior Management Team.
· Support Staff and Resident Engagement Team.
Key External Working Relationships:
· Schools, colleges, and universities.
· Local faith groups.
· Other community groups, e.g. Women’s Institute, Guides, Scouts etc.
· Challenge event participants.
· Third party event organisers and fundraising platforms e.g. JustGiving.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Location: NSC, London SE1
Contract: Full time, 1-year Fixed Term One Year (initially)
Salary: £35k + PRP (Performance Related Pay)
Closing Date: 1st May 2026
Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation.
You’ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential.
This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
About the role
This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes.
Responsibilities
· To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets
· To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships.
· To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners.
· To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence.
· To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories.
· To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these
· Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety
· To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show
· To research and monitor market trends, employer needs and competitor activity to inform business development strategy
Requirements
- Minimum 2 years’ experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets
- Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector
- Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders
- Strong commercial acumen and ability to identify, grow and convert new business opportunities
- Experience using CRM systems to monitor and report on business leads
- Knowledge of CPD training or workforce development
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Anna Freud is seeking a Associate Clinical Tutor to join our world-leading mental health charity for children, young people and their families on a part time basis. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
As the Associate Clinical Tutor, you will support the delivery and ongoing development of the MSc Developmental Psychology and Clinical Practice programme, providing academic, pastoral, and placement support to students while helping to ensure a high-quality and inclusive learning experience.
- You will act as a Personal Academic Tutor for up to 14 students, providing regular guidance, pastoral support, and academic development support throughout the programme
- You will support and monitor students’ clinical placements, including liaising with placement providers, coordinating placement reviews, and helping to resolve any placement-related concerns
- You will contribute to teaching and assessment activities, including facilitating seminars, workshops, webinars, Journal Clubs, and marking clinically focused assignments
- You will work closely with the Programme Director and wider programme team to monitor student progress, wellbeing, engagement, and professional conduct
- You will contribute to the wider running and continuous improvement of the MSc programme through meetings, reviews, and collaborative programme activities
What you’ll bring
The ideal candidate will be a qualified CAMHS professional with strong clinical and teaching experience, who is passionate about supporting students’ academic, professional, and personal development within an inclusive and high-quality learning environment
- You will hold a recognised professional qualification as a CAMHS practitioner, such as a Clinical Psychologist, Child Psychotherapist, or Systemic Family Therapist, alongside relevant professional accreditation
- You will have clinical experience within child and adolescent mental health settings, alongside a strong understanding of NHS systems, legislation, and wider Child and Adolescent Mental Health Services practice contexts
- You will have experience teaching, marking, or delivering training to adults within the field of child mental health
- You will have experience providing pastoral support, supervision, or guidance to students, trainees, or interns)
- You will demonstrate excellent communication, organisation, and collaborative working skills, with the ability to manage competing priorities and take a proactive, flexible approach to problem solving
Key details
Hours: Part-time (2 days/ 14 hour per week): Wednesdays and one additional working day (second working day can be flexible)
Salary: £48,778 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, at our London site (4-8 Rodney Street, London N1 9JH).
Contract type: Permanent
Next steps
Closing date for applications: midday (12pm), Friday, 22 May 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Thursday, 28 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely in week commencing 1st of June and 8th June.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Anna Freud is seeking a Associate Clinical Tutor to join our world-leading mental health charity for children, young people and their families on a part time basis. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
As the Associate Clinical Tutor, you will support the delivery and ongoing development of the MSc Developmental Psychology and Clinical Practice programme, providing academic, pastoral, and placement support to students while helping to ensure a high-quality and inclusive learning experience.
- You will act as a Personal Academic Tutor for up to seven students, providing regular guidance, pastoral support, and academic development support throughout the programme
- You will support and monitor students’ clinical placements, including liaising with placement providers, coordinating placement reviews, and helping to resolve any placement-related concerns
- You will contribute to teaching and assessment activities, including facilitating seminars, workshops, webinars, Journal Clubs, and marking clinically focused assignments
- You will work closely with the Programme Director and wider programme team to monitor student progress, wellbeing, engagement, and professional conduct
- You will contribute to the wider running and continuous improvement of the MSc programme through meetings, reviews, and collaborative programme activities
What you’ll bring
The ideal candidate will be a qualified CAMHS professional with strong clinical and teaching experience, who is passionate about supporting students’ academic, professional, and personal development within an inclusive and high-quality learning environment
- You will hold a recognised professional qualification as a CAMHS practitioner, such as a Clinical Psychologist, Child Psychotherapist, or Systemic Family Therapist, alongside relevant professional accreditation
- You will have clinical experience within child and adolescent mental health settings, alongside a strong understanding of NHS systems, legislation, and wider Child and Adolescent Mental Health Services practice contexts
- You will have experience teaching, marking, or delivering training to adults within the field of child mental health
- You will have experience providing pastoral support, supervision, or guidance to students, trainees, or interns)
- You will demonstrate excellent communication, organisation, and collaborative working skills, with the ability to manage competing priorities and take a proactive, flexible approach to problem solving
Key details
Hours: Part-time (1 day/ 7 hour per week): Wednesday afternoon is required. Options are either Wednesday as full working day or working day to be split between Wednesday pm and another half day (can be flexible).
Salary: £48,778 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, at our London site (4-8 Rodney Street, London N1 9JH).
Contract type: 12 months fixed-term with the possibility of extension
Next steps
Closing date for applications: midday (12pm), Friday, 22 May 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Thursday, 28 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely in week commencing 1st of June and 8th June
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Working Hours: 22.5 hours per week
Salary: £17,631 - £18,402.60 per annum (Based on an FTE salary of £29,385 - £30,671 per annum)
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advocate (Duty & Triage) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Tower Hamlets Solace Advocacy and Support Service (SASS) provides advice and support to individuals aged 16 and over who are currently experiencing domestic abuse in Tower Hamlets. The service is delivered by a multidisciplinary team including Core Independent Domestic Violence Advocates (IDVAs), a Duty IDVA, and a range of co-located IDVAs.
These include specialist IDVAs based within the Department for Work and Pensions (DWP), Housing services, the Multi-Agency Safeguarding Hub (MASH), hospitals, and GP surgeries, alongside a Housing Floating Support Worker.
About the Role
We are looking for a Duty and Triage IDVA to join our team. The successful candidate will act as a first point of contact for incoming referrals to Tower Hamlets SASS. As the Duty IDVA you will triage referrals into the Tower Hamlets SASS team, responding to professionals and members of the public. You will be working as part of a multidisciplinary team, collaborating with external agencies. In addition, you will risk and needs assess and safety plan with survivors of domestic abuse.
About You
The ideal candidate will have experience supporting individuals affected by domestic and/or sexual violence, with the ability to assess and manage risk and follow effective case management processes for a diverse and vulnerable client group.
You will have a good understanding of housing, welfare, and policy related to domestic and sexual violence, alongside strong administrative and time‑management skills, including confident use of Excel.
You will be able to manage a busy caseload and demonstrate a clear understanding of the causes and impacts of domestic and sexual abuse. Flexibility in your approach and a commitment to the values of Solace Women’s Aid are essential.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
This role offers the opportunity to take a lead position within the Diocese of London’s Safeguarding Team, supporting the delivery of safeguarding casework, ensuring high standards of professional practice, and supporting the effective delivery and continuous improvement of Diocesan safeguarding practice.
Reporting to the Head of Safeguarding (Diocesan Safeguarding Officer), the postholder will oversee case management activity and provide leadership to Safeguarding Advisors. It focuses on ensuring safeguarding concerns are managed effectively, with appropriate support provided to victims and survivors, and clear, timely communication across all parties involved. The role also includes deputising for the Diocesan Safeguarding Officer when required, and generally supporting the DSO’s responsibilities and strategic aims by working closely with a wide range of internal and external stakeholders.
Job Summary
The Casework Lead-Deputy Diocesan Safeguarding Officer is responsible for overseeing safeguarding casework and supporting the effective management of safeguarding activity across the Diocese. The role includes line management of Safeguarding Advisors, quality assurance of casework, and acting as Deputy to the Head of Safeguarding when required.
Job responsibilities
- Oversee safeguarding casework, ensuring timely progress, appropriate responses and effective communication
- Provide line management and supervision to Safeguarding Advisors, supporting performance and development
- Ensure compliance with safeguarding legislation, government guidance and House of Bishops Code of Practice Guidance
- Act as case manager for complex or high-risk cases where required
- Support quality assurance processes, including risk assessment, safety planning and case reviews
- Deputise for the Head of Safeguarding, providing advice and support to senior leaders and stakeholders
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
- Relevant professional qualification (e.g. social care, criminal justice) with appropriate training in safeguarding
- Extensive experience of safeguarding children and adults, including case management and statutory processes
- Experience managing or supervising professional staff
- Strong understanding of safeguarding legislation, policy and best practice
- Ability to manage complex and sensitive information and assess risk
- Excellent communication skills and ability to work with a wide range of stakeholders
- Ability to work sensitively with victims, survivors and those subject to allegations
- Empathy with the mission and values of the Church of England
- Right to work in the UK
- This role requires an enhanced DBS check
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. The Diocese is similarly committed to listening to, supporting, and working with victims and survivors of abuse. As such, a victim/survivor will be invited to support the current recruitment process.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
Our Mission and Values
At the London Diocesan Fund, our mission is:
“To support, serve and resource all parts of the Diocese of London in enabling every Londoner to encounter the love of God in Christ.”
Our values shape how we work, make decisions, and support one another. We are looking for someone who reflects these in their approach:
Confident- We work with clarity, competence and discipline to make timely, transparent decisions that benefit those we serve.
Compassionate- We act with empathy, dignity and fairness, placing people at the heart of our work and responding with care.
Creative- We approach challenges with openness and curiosity, creating space for new ideas and better ways of working.
Connected- We communicate openly so everyone experiences one joined-up LDF, where relationships and collaboration shape how we work.
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and Job Description when you are answering the application questions.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ



We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets
£20,009.60 per annum, working 26 hours per week.
2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
- All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.
Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Please see our website for the full job description.