Welfare benefits jobs
As the Area Service Manager, you will be an experienced operational manager who has a proven track record in managing front-line substance misuse, recovery and/or housing services.
As a member of the national Joint Leadership Team (JLT), you will oversee, shape, and develop our services across a defined geographic area as agreed with your line manager.
You will be responsible for managing multiple housing projects across Cheshire alongside the teams delivering support.
Working with the National Housing Team, you will ensure that all Emerging Futures housing stock is compliant with Local Authority and statutory landlord standards as well as appraising new and existing stock to assess and feedback on the longer-term viability and report any growth opportunities.
Working with the Head of Operations, you will create a culture to support the ethos of the organisation and provide values based, clear and passion driven operational leadership to your teams.
Emerging Futures works across the country with people affected by homelessness, drug and alcohol problems and physical and mental health needs.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE
This role sits within The Passage Housing Needs Service (HNS) team. It will provide brief interventions to support individuals who have been placed into accommodation by the HNS team to settle into and sustain their tenancies. The post holder will work holistically to assist individuals to address issues that are impacting on their ability to sustain their accommodation on a time limited basis and will link them into services in their local areas for ongoing support in order for them to gain independence and integrate into their new communities.
MAIN TASKS
- To provide support to individuals who are moving into their new private rented sector accommodation where appropriate and needed. This can include setting up utilities, council tax among other things.
- To support individuals accommodated by the HNS team, in a brief solution focused manner, to find solutions to their housing, benefits, health and other issues when they arise, referring clients to support services, liaising with these, and following up in a timely manner.
- To establish and develop positive and constructive working relationships with a range of services and agencies across London boroughs that can provide support to our clients ensuring the best possible outcomes for them.
- To draw up psychologically informed action plans for clients ensuring they are person centered and taking into consideration the clients’ views.
- Support HNS Workers to complete exit questionnaires to gather feedback and promote co production with the individuals the team supports.
- To ensure that any health and safety and safeguarding concerns are reported appropriately using the correct systems.
- To assess any risk to clients, the environment and staff, record and communicate any risks identified using appropriate channels in the Passage.
- To ensure accurate and timely record keeping using the Inform database as well as client files and ensure all record keeping and information sharing is kept securely in line with Data protection.
GENERAL RESPONSIBILITIES
- In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, including Reflective Practice, and attend training events, conferences and other functions as necessary.
- Support The Passage Resource Centre operations by undertaking shifts as required.
- To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
- Undertake any other duties that may be required which are commensurate with the role.
EXPERIENCE
E1 Experience of providing tenancy support to vulnerable individuals.
E2 Experience of working with and advocating for vulnerable people who present with complex support needs in a person centered and psychologically informed manner.
E3 Experience of working collaboratively with voluntary and statutory agencies to deliver a service.
E4 Experience of establishing relationships and working with a wide range of stakeholders and liaising with support agencies.
E5 Experience of obtaining grants, local support payments and benefit payments
E6 Experience of record keeping using databases
E7 Experience of managing conflicting priorities
KNOWLEDGE
K1 Knowledge of how to work with clients within a psychologically informed framework
K2 Knowledge of the issues which contribute to homelessness and challenges with maintaining a tenancy
K3 Knowledge of risk and incident management in a psychologically informed manner
K4 Knowledge of welfare rights and how they impact on our client group
K5 Knowledge of resources, and other services supporting vulnerable people, and how to access them to obtain a positive outcome for our clients
The client requests no contact from agencies or media sales.
About you
We’re looking for an Assistant Charity Shop Manager to join our friendly team at PDSA Stroud. If you enjoy being around people, have strong interpersonal skills and love the buzz of retail, this could be a great fit for you. You’ll thrive in a busy, customer-focused environment where you can help deliver a fantastic shopping experience while making a real difference for pets and their owners.
In this role, you’ll support the Shop Manager in running our Stroud PDSA shop day to day, working closely with a dedicated team of volunteers to maximise profit and create a welcoming, well-presented store. You’ll help to ensure great customer service, efficient stock rotation and strong brand messaging, using financial and competitor data to spot opportunities for improvement. You’ll also champion the PDSA name in the local community, helping to generate item and cash donations and raise awareness of the charity.
You’ll bring experience from the retail sector with a proven track record of contributing to sales targets. You’ll understand what great customer service looks like and be keen to instil your passion and standards in those around you. Organised, approachable and proactive, you’ll enjoy coaching and motivating volunteers, encouraging new ideas and supporting a culture of continuous improvement.
Above all, you’ll be enthusiastic about PDSA’s work and proud to represent the charity with every customer you meet.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
- Flexible working options to support your work–life balance and individual circumstances.
- 25 days’ holiday plus Bank Holidays.
- Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
- Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
- Life assurance providing four times your annual salary for added peace of mind.
- AXA Health Employee Assistance Programme, with 24/7 wellbeing support
- Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
- Enhanced maternity, paternity and adoption leave to support you and your family.
- 15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now. You'll be redirected to our careers website and asked to create a candidate account and complete our simple application form.
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
This is a challenging, exciting and rewarding role for a highly motivated, enthusiastic and pro-active fundraising professional with a strong background in community engagement and communications. You will continue building the public profile of St Petrock’s and be responsible for generating the income needed to run and further develop our vital and life-saving services.
About St Petrock’s (Exeter) Ltd: St Petrock’s is Exeter’s local, values-led and much-loved homelessness charity, created and supported by the local community to provide vital services for rough sleepers and other people experiencing homelessness, and those at risk of homelessness in Exeter. For more details, please visit our website.
About the role: You will be creative, self-motivated, conscientious and energetic, and have superb interpersonal and communication skills to engage effectively with a wide range of people and build the supporter base of St Petrock’s. You will have strong project and event management skills to lead on major fundraising campaigns and events such as our annual Christmas fundraising video campaign, the Big Night Out sponsored sleepout, and the Big Night In fundraising dinner, along with the imagination and drive to develop a full programme of public fundraising challenges and events. You will also have the knowledge and drive to develop legacy giving and major donor programmes and, supported by the Fundraising and Communications Officer, will be responsible for our social media platforms, website, media relations, and other external communications.
You will be primarily based at the St Petrock’s homelessness centre, with the opportunity for some hybrid working (at home or at local co-working venue). Given the nature of the role, it is essential that you have a suitably insured vehicle and are able to attend meetings and events outside normal working hours to share about St Petrock’s as needed.
Applications:For more detail (including a full Job Description & Person Specification) and how to apply, please download the Job Pack from our website or in the ad attachments.
To complete your application, please send us your CV, covering letter and a disclosure form as per the details in the Job Pack, outlining why you feel you are an ideal candidate for this post.. (These can also be emailed to us following the details in the pack).
Closing date for applications: Monday 16th February 2026 at 9am
Please contact Peter Stephenson, Chief Executive via the contact details in the Job Pack if you would like to have an informal discussion before applying (including a contact phone number if you would like to arrange a call back).
St Petrock’s is fully committed to safeguarding the welfare of vulnerable adults and children. We use “safer recruitment” practices throughout our recruitment processes, and all successful candidates will be subject to the highest level of DBS check that is legally permissible for their role. Any offer of employment is subject to a satisfactory DBS check. Applicants should understand that a criminal history will not necessarily bar applicants from this role but will be subject to risk assessment.
Please see our attached JOB PACK for full details of the role, including a full job description and person specification.
TO APPLY, please include your CV, full covering letter (including the details requested in the job pack).
We will also send you a disclosure form to complete on application, in line with the safeguarding requirements for this role. These documents can also be emailed to us as per the details in the Job Pack.
Thank you for your interest in our work.
Best wishes
We exist to stand with & for people experiencing homelessness. We will not give up until everyone in the Exeter area can enjoy a place to call home.



The client requests no contact from agencies or media sales.
Payroll Manager
Location: Rectory Lodge, High Street, Brasted. We can offer hybrid working in this role, with a minimum of 2 days in the Brasted office. Equipment required to work from home will be supplied.
Salary: £49,000 to £52,000 per annum
Vacancy Type: 18-month fixed term contract
Hours: Full time, 37 hours a week, Monday-Friday - 9 am-5 pm.
Company Description
At Catch22, we are proud to be a modern and progressive employer. Our 1,300 colleagues and 300 volunteers support over 60,000 individuals at every stage of the social welfare cycle, from cradle to career.
Our work spans education, social justice and rehabilitation, children’s social care, family support, social action and helping people into work.
The People and Payroll Team play a vital role in enabling our services to deliver this work. The team consists of nearly 30 colleagues and works across Brasted, Central London and remotely, with travel to services as required.
Job Description
As Payroll Manager, you will lead the delivery of an accurate, compliant and customer-focused payroll service.
Based in Brasted with hybrid working, you will take end-to-end responsibility for payroll and pensions, manage the iTrent system, and work closely with People, Finance and the wider organisation. You will provide clear payroll advice, support People Coordinators, and help improve and automate payroll processes.
This role suits someone with strong payroll expertise who is comfortable working independently, managing priorities and improving ways of working.
Key responsibilities include:
- Overall responsibility for the organisation’s payroll and pension schemes
- Ensuring accurate and timely salary payments
- Maintaining compliance with tax law and relevant regulations
- Managing competing priorities and working to tight deadlines
- Providing an excellent customer-focused service to internal and external stakeholders
- Resolving payroll queries effectively and at first point of contact where possible
- Building strong working relationships across People Services and corporate functions
- Identifying opportunities to improve efficiency and payroll processes
About You
We are looking for someone who brings strong payroll knowledge alongside a proactive and collaborative approach.
You will have:
- Full membership, or equivalent, of the Chartered Institute of Payroll Professionals with a commitment to continuous learning
- A degree or relevant professional qualification
- Strong knowledge of payroll regulations, legislation and procedures
- Experience using payroll systems, ideally iTrent or People First
- Knowledge of HMRC guidance and pension legislation
- Experience of payroll system setup or implementation
- Excellent attention to detail and accuracy
- The ability to handle confidential information with integrity
- Strong communication and problem-solving skills
- The ability to work effectively under pressure
Benefits:
- 28 days annual leave + bank holidays, rising to 33 days with service.
- Pension scheme with matching contributions of up to 4%
- Discounted shopping opportunities
Access to your own means of transportation would be beneficial, as the local bus service is unfortunately not very frequent or reliable. We recommend you research your potential commute ahead of applying.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. This will involve a search of all publicly available information online and in social media.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please do not hesitate to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Night Support Worker
Location: London Borough of Tower Hamlets
Salary: £28,808.00 per annum (par rota)
Hours: Hours: 40 hours per week including weekends.
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for a Night Support Worker within one of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
Who we’re looking for
We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
To be successful in the role you must be able to:
· provide dynamic person-centred support to residents
· ensure at all times the environment is safe and welcoming for all
· work together in a team to deliver a psychologically informed environment
·
What we offer
We offer our staff a generous benefits package, which includes:
· Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
· Season Ticket Loans – We offer interest-free season ticket loans after successful probation
· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
We are looking for a Community Fundraising Manager to lead a regional team to develop and deliver a proactive community fundraising programme for an incredible social welfare charity.
This is a hybrid role with options for other arrangements open for discussion.
The Charity
An inspiring and passionate social welfare charity dedicated to helping those most in need from elderly care to mental health with a vision is to ensure individuals and families are always valued and supported. You would be joining a collaborative team with a community orientated work culture, offering fantastic benefits including 7% pension, six weeks holiday and more. They have a staff of c100 people and secured over 13m last year.
The Role
- This is a brand new role to lead and develop a great team of three regional community fundraisers.You will:
Develop and deliver the Community Fundraising plan across the UK, ensuring consistency while adapting to regional and national needs.
- Expand and strengthen fundraising activities in partnership with Regional Engagement Officers, supporting income growth, knowledge-sharing, best practice, and compliance with governance and regulations.
- Drive the strategic growth of community fundraising, maximising income from donations, merchandise, Lottery, and volunteer engagement.
- Ensure your direct reports are supported in their career development, providing access to training and development opportunities as appropriate.
The Candidate
- Previous experience in a comparable role with line management experience of a small/large team
- Experience of working with CRM databases including Raisers Edge
IMPORTANT NOTE
Please note applications are being considered on a rolling basis so do get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
£80,000 per annum
Full time (35 hours per week)
Permanent
Hybrid working – a minimum of 2 (preferably 3) days per week in our office in Cheam, Surrey.
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.
We are looking for a strategic-focused Director of Help, Advice and Services with strong experience in the social welfare sector and effective people-management skills to join our Executive Team.
This is an important and exciting role for the Charity. Working with a diverse, integrated team to deliver the Charity’s vision, objectives, targets and ambition for growth, the ideal candidate will have experience of leading a team across financial and wellbeing services.
In this role, you will develop and champion the Charity’s help, advice and services strategy, ensuring the Charity always offers the most effective help and that we continuously improve the customer experience and accessibility of our service offers. If this sounds like something that would motivate you, then we would like to hear from you!
In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including Boundless, a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 27 February and interviews will take place soon after. Please let us know in your application if you need any adjustments to enable you to perform to your best at the interview.
The Charity for Civil Servants is committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
You may also have experience in the following: Director of Support Services, Director of Welfare Services, Director of Customer & Community Support, Director of Advice & Wellbeing, Head of Support & Advisory Services, Director of Service Delivery, Director of Operations (Welfare & Advice), Director of Impact & Support, Chief Support Services Officer.
REF-226 393
At Turn2us, we believe that everyone should have financial security so that they can thrive. Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
We are searching for a Trust and Foundations Officer to work with the Trust and Foundations Manager to grow Turn2us’ income from grant funding. This role will sit within the wider Philanthropy and Partnerships Team, which focuses on building relationships with trusts, corporates and major donors.
The ideal person for this role may have experience working within the charity sector, or equivalent, in a relationship management role and/or knowledge of how to work with Trust and Foundations to generate income. Or they may have relevant transferable skills that they are looking to apply to this role. Key skills include good written communication, good time management and organisational abilities, the ability to infer and interpret different types of information and good relationship management skills.
Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month on a weekly basis. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.
Closing date: 23rd February 2026, 09:00am
1st Interviews: 3rd March 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you skilled at identifying and researching new funding opportunities? Do you naturally build rapport with others and enjoy cross team collaboration? This is an exciting opportunity to join a purpose‑driven organisation and play a key role in growing vital income that supports our mission.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
About the role
We are seeking a proactive and dynamic Fundraising Officer with at least two year's experience in partnerships or grants management, and an understanding of international development fundraising. You’ll join a small, collaborative team where your ideas are valued and your work has real, tangible impact.
The Fundraising Officer will initially focus on Trusts and Foundations fundraising, with a scope to expand responsibilities to support additional income streams over time. There will be lots of on-the-job and training opportunities for you to learn and develop professionally.
What you'll do
- Manage and grow a portfolio of Trusts and Foundations supporters
- Research, identify, and develop new funding opportunities
- Prepare high‑quality proposals, applications, and reports
- Work closely with colleagues to gather insights, evidence, and stories that bring our work to life
- Support the development of new fundraising initiatives as the team expands
What you'll bring
- At least two years’ experience in fundraising, partnerships, or grants management
- Strong written communication skills, with the ability to craft compelling cases for support
- A good understanding of international development or global health fundraising
- Confidence managing deadlines, juggling priorities, and working proactively
- A collaborative, positive approach and a genuine passion for making a difference
For further details regarding full responsibilities and person specification, please see the job description.
Why Join Us?
This is a fantastic opportunity to develop your fundraising career in an organisation where your work truly matters. You’ll be part of a supportive, values‑driven team committed to improving access to essential medicines for people who need them most.
Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.
If you’re ready to use your skills to create meaningful change, we’d love to hear from you.
Benefits
- 25 days annual leave plus bank holidays (pro-rate for part-time hours)
- Health and wellbeing support through Unum help@hand
- Life Insurance and Critical Illness Cover
- Hybrid and flexible working options in a modern office near Chancery Lane Tube Station
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith. We encourage you to read the accompanying document 'IHP Christian Ethos and Values' before applying.
Applicants must have the legal right to work in the UK.
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a first come first serve basis therefore please submit your application at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.


The client requests no contact from agencies or media sales.
This is a role with real purpose, where great administration and customer service make a visible difference every day. As Supporter Services Administrator, you’ll play a key part in keeping business functions running smoothly while helping to deliver a welcoming, professional experience for visitors, supporters, volunteers and colleagues. It’s a varied position that supports a nationally significant organisation and contributes directly to its mission and values.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You’ll be a first point of contact for a wide range of enquiries, providing friendly, efficient support by phone, email and in person. Your work will span core administration, membership processing, record keeping and system support, as well as assisting with internal communications and the smooth delivery of events. You’ll work closely with teams across the organisation, helping to maintain accurate data, consistent processes and high standards of service.
This role is ideal for someone who is organised, approachable and thrives in a busy environment. You’ll enjoy balancing detail-focused tasks with people-facing responsibilities, spotting issues early and helping to find practical solutions. In return, you’ll be part of a supportive, collaborative team in a unique setting, where your contribution helps ensure every interaction reflects care, professionalism and respect.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. The working pattern for this role is part-time and includes a mix of weekdays and a weekend shift. This role is worked Thursday to Saturday, 9:00am–5:00pm, with a one-hour unpaid break each day.
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays) pro rata, increasing to 29 days after 2 years and 30 days after 5 years pro rata. Plus, the ability to buy up to 1 working week of additional leave pro rata
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
At Ambitious about Autism, we're currently looking for a Site Assistant to join our team at TreeHouse School.
You'll support the Estates Manager in maintaining a safe, secure and well-presented school environment. The role includes carrying out caretaking, cleaning and minor maintenance tasks, assisting with site security and supporting the smooth running of school activities and events.
You'll ensure the school grounds are clean, safe and well-maintained including litter-picking and daily visual checks of the playground and their equipment, recording this on SafetyCulture with evidence. You'll undertake minor repairs as needed and carry out day-to-day caretaking and cleaning duties as directed by the Estates Manager.
You will have:
- Practical skills in cleaning, basic maintenance and repair work
- Knowledge of IT and the ability to access databases to record information accurately
- Awareness of health and safety procedures and ability to apply regulations such as Manual Handling, COSHH, Water Hygiene etc
- Ability to organise workload and complete tasks to a high standard
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Citizens is seeking a Business Development and Special Projects Lead to support a critical year of fundraising, income generation and partnership development. This role supports the special projects work with the CEO and will work with the senior team to lead on the income and visibility opportunities that unlock our delivery for our three-year strategy.
Your Role’s Purpose
Year 1 of this role will be focused on business model development, income generation and strategic partnerships. Working closely with the CEO and senior management team, you will help shape, test and secure new funding and commercial opportunities that position Young Citizens for long-term sustainability and impact. The special projects element includes supporting the developmental design of our future business model, charity strategy and public affairs work.
This role is ideal for someone who enjoys building, creating and working at pace to achieve great results within a small team. You will be rapidly developing propositions, forging partnerships and converting ideas into credible, funded initiatives. You will play a central role in strengthening our relationships with funders, institutions, corporates and sector partners, while supporting wider organisational development projects.
Young Citizens works at the intersection of education, democracy and civic life, and this role offers a unique opportunity to influence how active citizenship is funded, delivered and embedded across the UK.
In Year 1, your primary focus will be to:
- Develop and drive income/fundraising with existing channels, including grant funding, partnerships and commercial activity.
- Build a strong pipeline of income opportunities, working closely with the CEO to convert prospects into funding
- Produce high-quality business cases, funding bids, proposals and presentations of our work
- Design and execute new funding models and partnership opportunities alongside the CEO’s updated strategic plan
- Lead staff member for strategic engagement with funders, corporates, policymakers and sector stakeholders.
Alongside this, you will contribute to priority special projects that support Young Citizens’ organisational growth and external positioning.
Who We’re Looking For
This role is not just open to traditional fundraisers or partnership managers. As long as you have the seniority and expertise leading results, you might come from a charity, social enterprise, consultancy, policy or start-up background. What matters most is your ability to confidently progress a pipeline of opportunities, build partnerships, generate income and deliver results.
We are interested in a wider pool of candidates with 5+ years in the working world, possibly from other start-ups or programme design focus instead of 'trad' fundraising roles'. If you are a high-performer who wants to focus on corporate partnerships, external relations and business success, this role may be right for you—talk to us.
We’re looking for someone who is:
- Entrepreneurial and proactive, with a strong interest in business development and income generation
- Confidently able to design and deliver on their ideas, instilling confidence and get results with high-level stakeholders
- Highly professional writer and communicator, able to produce strong proposals and pitch deck materials
- Commercially aware, with an ability to spot and shape fundable opportunities
- Excels at working closely with senior stakeholders including the CEO, able to predict needs and are responsive to what gets the best results
- Organised and adaptable, able to own multiple priorities in a small, fast-moving organisation
- Technically capable, making data systems like Salesforce easily integrated into their workflow
- Distinctly motivated and/or experienced in social impact, education, democracy or civic participation
Please note the pay scale of this role is determined by the demonststrable strategic seniority the person brings in managing others and organisational outcomes alongside technical role skills above.
Success in the first six months of this role will look like:
- Immediate management and confidence securing existing income contracts with corporate and funding partners of £200,000+
- Tactical, high-volume stakeholder engagement campaigns to increase sponsorship and new income opportunities
- Leading the development of improved business modelling, pricing structures and income streams that create a more sustainable base
- Operating with professionalism, improving processes and keeping organisational priorities at the forefront
Why join us?
- Make a real difference by helping deliver inspiring citizenship experiences to young people nationwide.
- Shape and strengthen the delivery of our flagship national programmes.
- Join a supportive, purpose‑driven team that values collaboration, flexibility, and doing great work together.
- Grow with us as we deliver our new three‑year strategy and embed smarter, stronger delivery processes.
If you're excited about making a tangible impact through high‑quality programme delivery, and want to contribute to a mission‑driven organisation, we’d love to hear from you.
A few useful notes to apply:
This is a 12 month fixed contract starting as soon as possible.
- The closing date for applications is 11pm on Sunday 22 February 2026. We encourage you to apply ahead of the deadline, as shortlisting will begin on Thursday 12 February. However, as long as this advert remains live, first‑round interviews have not yet been finalised.
- Please submit a covering letter of no more than two pages outlining your interest in this role. Applications without a covering letter cannot be reviewed. We are unable to progress applications that do not demonstrate direct or clearly transferable experience.
- If you have any questions before applying, please contact our HR team.
For a full overview of the role and responsibilities, please see the job pack for more details.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.


The client requests no contact from agencies or media sales.
Centre Manager
An exciting and rare opportunity has become available for an experienced people Manager to work at a Bedfordshire Centre, based in Aspley Guise near Milton Keynes. We are looking for a new leader to help guide the future growth and potential development of the site, as the charity strives to give every animal the best chance of finding a new home.
Position: Centre Manager
Location: Bedfordshire, Glebe Farm, Salford Rd, MK17 8HZ
Salary: From £33,000 per annum depending on experience
Hours: 40 hours per week, including alternate weekends, Permanent
Benefits: 33 days annual leave (inclusive of the eight bank holidays), Contributory pension scheme, Group Life Assurance, Employee Assistance Programme and access to Wellbeing Resources.
Closing date: 11th February 2026 – we reserve the right to close the advert early should a suitable candidate be found.
About the role:
As Centre Manager you will be responsible for all operational activities related to the running of the site, ensuring the ongoing welfare and safe rehoming journey for the animals in your care. You will also be expected to provide effective leadership to the Centres’ employees and volunteers, ensuring high levels of performance and a culture of excellent customer service at all times.
About you:
The successful candidate will have a proven track record of achievement in managing people. You will be able to demonstrate your passion for developing people and will bring with you the following essential skills and experience:
- Proven examples of successfully managing and developing large teams
- Excellent communication skills
- Good IT skills, including Microsoft Word, Outlook and Excel
- A full UK driving License
- An understanding of the animal welfare sector is desirable.
More about the organisation:
The charity never stops caring for animals and people. Operating five rehoming centres, they are committed to improving the lives of UK’s pets, providing love and care in helping them find a new home. Join the team and help to shine a light for brighter futures for every pet.
Please note we are accepting applications on a rolling basis and may close the recruitment process for this role prior to the deadline, so early applications are encouraged.
Other roles you may have experience of could include: Operations Manager, General Manager or Veterinary Practice Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Operations Manager – Osborne Partnership
Hours: 37.5 hrs per week (full time equivalent).
Salary: £53,508 dependent on qualifications
Responsible to: Chief Executive - Senior Management Team (SMT)
Responsible for: 4 x Senior Service Managers
3 x Service Managers
Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational.
Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution.
Overall purpose:
To manage all aspects of the ‘Operations’ of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities.
To actively train and support Partners to gain independence skills, life skills, and other skills through a ‘mixed ability’ support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks.
To ensure that the service is:
- Properly monitored and utilising an internal database for the recording of information (Storii);
- Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs);
- Reviewing Partner progress on a quarterly basis showing ‘distance travelled’ by individual Partners;
- Serviced by managed, trained and motivated staff;
- Delivered under the highest standards of health & safety and safeguarding welfare for our Partners.
Role:
To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate.
Main Duties:
1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners.
2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services.
3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield.
4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval.
5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership.
6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service.
7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise.
8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners.
9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership
10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times.
11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service.
12. To identify personal development opportunities and requirements as dictated by the role.
13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive.
14. To undergo training necessary in relation to the requirements of the post.
15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder.
N.B. As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau – (CRB).
Job Title: Operations Manager
The following skills, experience and qualities are required for the position of Operations Manager:
ESSENTIAL
1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis.
2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution
3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context.
4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations.
5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner.
DESIRABLE
1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below).
2. Ability to break down tasks into achievable steps for an individual with learning difficulties.
3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc.
4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc.
5. IT skills.
6. Full driving license.
The client requests no contact from agencies or media sales.


