Welfare benefits jobs

Make a real impact on the people who support families across the UK. As our new Deputy Head of HR (Operations & Systems), you’ll shape high‑quality HR services and drive improvements that help our teams thrive.
This is a rare opportunity to lead a newly created function, modernise systems and processes, and strengthen our organisation for the future.

ID 1763 — Deputy Head of HR (Operations and Systems)
Human Resources | Family Action Head Office, London (N1) with hybrid or home-working
29.6 hours per week (part time)
£42,562 – £46,703 FTE (£34,050 – £37,362 based on 29.6 hours per week) per annum 
Plus £3,062 Inner London Weighting (if office-based) or £384 (if home-working)
Permanent contract

We are flexible about hours and where this role is based. You can work from our London office (N1) with hybrid working or from home. Home-based staff ideally travel to London once a month, but this is desirable rather than essential.

About Family Action & the Role’s Impact

Family Action has supported people through challenge, change and crisis for over 150 years. We protect children, support young people and adults, and offer direct, practical help to families and communities nationwide.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As our Deputy Head of HR, you will lead our HR Operations & Systems function, ensuring the delivery of efficient, high‑quality HR services. You’ll oversee and continuously improve core HR processes, systems (including iTrent) and our Payroll relationship. This role blends hands‑on operational leadership with the strategic insight needed to strengthen governance, streamline processes and build overall effectiveness.

If you have significant experience leading HR Operations, Shared Services or HR Systems teams, we would love to hear from you. Your ability to optimise systems and processes, deliver through others and translate operational insight into strategic improvement will make you a strong candidate.

We Want You to Apply — Even If You Don’t Meet Every Requirement

Family Action is a supportive, inclusive employer. If you’re unsure about applying because you don’t meet every point on the Person Specification, please do apply — we value your skills, experience and values, not just checkboxes.

People‑focused, can‑do, excellence and mutual respect aren’t just words for us – they guide every decision we make. If these values inspire you too, you’ll thrive here.

Benefits:

• 30 days’ annual leave (pro rata) plus bank holidays
• Up to 6% matched pension contributions
• Flexible working options from day one
• Enhanced paid sick leave and paid family leave
• Eye care and flu-jab vouchers
• Cycle to Work scheme
• Ongoing professional development and high-quality training

Closing Date: Wednesday 29 April 2026 at 23:59
(We may close early if we find a strong candidate, so early applications are encouraged.)

All appointments are subject to satisfactory Safer Recruitment checks.

Our Commitment to Equality, Diversity & Inclusion

We welcome applications from all sections of the community and will make reasonable adjustments during the recruitment process and in the workplace. We particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and candidates with disabilities as part of our commitment to increasing representation.

Candidates with a disability may apply under the Disability Confident Scheme for priority consideration if they meet the essential criteria.

We will reimburse reasonable travel costs for in‑person interviews.

Family Action typically appoints new starters at the starting point of the salary scale unless experience or exceptional circumstances justify a higher starting point.

We are ideally looking for someone who can join as soon as possible, but this is not essential — please apply regardless of your notice period.

Team: Advocacy 

Location: Remote with travel to Westminster approx. twice a month 

Work pattern: 35 hours per week, Monday-Friday 

Salary: Up to £31,918.98 per year 

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Assistant Advocacy & Government Relations Officer: 

- providing day-to-day support for the whole advocacy team 

- undertaking core advocacy tasks such as leading on daily political and media monitoring

- conducting online research to add value and support overall work of the team 

- providing meeting and event support 

- assisting with preparation of briefings for parliamentary debates 

- reporting on the outcome of campaigns to the advocacy team 

- content creation for the advocacy web pages 

- general administrative duties 

About the Advocacy team: 

The Advocacy & Government Relations team leads the charity in influencing decision-makers and those whose policies, practices and decisions affect cat welfare across the UK. The small, highly motivated team works to influence legislators (national and devolved governments), professional organisations and corporates. The team has successfully influenced the law on microchipping, pet theft and commercial kitten sales in England and worked with the Scottish Government to regulate cat breeding and rehoming activities. The team also runs digital campaigns as part of its strategy. 

What we’re looking for in our Assistant Advocacy & Government Relations Officer: 

- lives within a commutable (within one hour) distance of Westminster 

- experience working in advocacy, public affairs or influencing work (which may include campaigns) and knowledge of UK political systems 

- proven experience extracting relevant information from political monitoring sources 

- strong administration skills, including project and spreadsheet management 

- experience, or an understanding, of dealing with high profile/ VIP individuals e.g Ministers, MSPs, MLAs, MPs, etc 

- experience completing online and desk research 

- experience or understanding of event organisation 

- experience preparing PowerPoint presentations 

- proven ability to multi-task and work independently on own initiative, accurately and under pressure 

- agile, happy to be hands-on and help in all areas of the advocacy team 

- confident using Microsoft Office (Word, Excel, Outlook, Powerpoint, Zoom and MS Teams) 

- knowledge of our work and campaigns and an understanding of the charity sector 

What we can offer you: 

- range of health benefits 

- 26 days’ annual leave plus bank holidays, increasing with length of service 

- Salary Finance, which empowers you to take control of your financial wellbeing 

- and much more, which you can learn about

Application closing date: 20th April 2026 

Virtual interview date: 11th & 12th May 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. anonymised application form 

2. video screening 

3. Virtual interview with task 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

St Pauls Advice Centre is a trusted, community-based charity providing free, specialist legal advice to people facing poverty, insecurity and injustice. We work across welfare benefits, debt, and immigration, supporting people to understand and exercise their rights.

We are looking for a skilled and thoughtful Marketing & Communications Officer to help us strengthen how we communicate our work, reach underserved communities, and influence the systems that shape people’s lives.

This is a role for someone who combines creativity with purpose. You will help ensure our communications are clear, accessible and rooted in the realities of the communities we serve.

About the role

Working closely with the Executive Director and Deputy Executive Director, you will lead the coordination of our internal and external communications. You will shape and deliver a strategic communications approach that reflects our values, strengthens our voice, and supports our impact.

Your work will include:

• Acting as a brand guardian, supporting consistent tone of voice and visual identity
• Managing and developing our website and digital platforms, improving accessibility and user experience
• Creating engaging and accessible content for social media, reports and publications
• Producing Annual Reports, Impact Reports and other key outputs
• Designing clear, inclusive information and publicity materials
• Supporting media engagement, including drafting press releases and articles
• Contributing to events, partnerships and fundraising activity

You will also contribute to organisational learning by helping us communicate insight, evidence and impact in ways that are meaningful to communities, partners and funders.

About you

We are looking for someone who:

• Has experience in a communications, marketing or digital role
• Writes clearly and effectively for a range of audiences
• Can translate complex information into accessible, engaging content
• Is confident managing digital platforms and content systems
• Understands the importance of inclusive, community-centred communication
• Brings strong organisational skills and the ability to work independently
• Shares our commitment to equity, dignity and social justice

Experience in the advice, charity or public sector is helpful but not essential.

Why join us

This is an opportunity to play a meaningful role in an organisation working at the intersection of advice, health and justice. You will help ensure people can access the support they need, and that their experiences inform wider change.

We offer:

• Salary: £31,537 pro rata (Actual £12,614.80)
• 14 hours per week (flexible, with some preference for Wednesdays)
• 30 days annual leave plus bank holidays (pro rata)
• Additional 3 days leave between Christmas and New Year
• 5% employer pension contribution
• Flexible and hybrid working options
• A supportive, reflective team culture

Apply

We welcome applications from people with lived experience of the issues our clients face, and from communities underrepresented in the advice sector.

To apply, please complete the personal application form, the competency application form and the equal opportunities monitoring form and email them to us.

Closing date: Monday 27th April, 10:00 am
Interview date: Thursday 7th May

Please note: we do not accept CVs. No agencies.

Location: National Support Centre, London SE1

Contract: Part Time, Fixed term Maternity cover

Salary: £28,000 gross per annum full time equivalent

Closing Date: 1 May 2026

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Books Services Coordinator to join our team.

About the role

The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity’s crew’ libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services.

Responsibilities

The following is a list of the principal (but not exhaustive) tasks of the post holder:

a. Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations

b. Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation.

c. Updating and maintaining the Bookshop website with accurate information and prices.

d. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and “walk-in”), and ensure the maintenance of customer service standards

e. Administration of the Library and Book stock control system

Requirements

• Experience working in book buying/selling/procurement in a customer focussed environment
• Experience of using book stock control and freight systems
• Ability to work unsupervised, make decisions and take responsibility.
• Experience in handling parcel deliveries and packaging goods for shipment

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

St Pauls Advice Centre is a trusted, community-based charity providing free, specialist legal advice to people facing poverty, insecurity and injustice. We work across welfare benefits, debt, and immigration, supporting people to understand and exercise their rights.

We are looking for a thoughtful and committed Community Engagement Officer to join us on a maternity cover basis. This role is central to ensuring that the voices, experiences and insights of the communities we serve inform how our services are designed, delivered and improved.

About the role

Working closely with the Executive Director and wider team, you will coordinate our community engagement activity and help strengthen relationships with local communities and partners.

You will play a key role in maintaining and developing our engagement work, ensuring continuity while contributing to how we listen, learn and respond as an organisation.

Your work will include:

• Building and maintaining relationships with community groups, residents and partner organisations
• Coordinating engagement activities such as community events, conversations and feedback processes
• Supporting and facilitating advisory or user groups to shape services
• Gathering and organising insight from engagement activity to inform service delivery and development
• Working with staff and volunteers to ensure community voice is reflected across the organisation
• Contributing to accessible, community-facing materials and communications
• Supporting collaboration and partnership working across the local area

About you

We are looking for someone who:

• Has experience of community engagement, outreach or participation work (paid or voluntary)
• Builds trust easily and works well with people from a wide range of backgrounds
• Communicates clearly and sensitively, both verbally and in writing
• Is organised, reliable and able to manage their own workload
• Is interested in how community insight can shape services and improve outcomes
• Shares our commitment to equity, dignity and social justice

Experience in the advice or charity sector is helpful but not essential.

Why join us

This is an opportunity to contribute to an organisation working at the intersection of advice, health and justice. You will help ensure that services are shaped by the people who use them, and that community voice is central to how we work.

We offer:

• Salary: £27,254 FTE (Actual £10,901.60)
• 14 hours per week (flexible working)
• Fixed-term 9-month maternity cover contract
• 30 days annual leave plus bank holidays (pro rata)
• Additional 3 days leave between Christmas and New Year
• 5% employer pension contribution
• A supportive and reflective team culture

Apply

We welcome applications from people with lived experience of the issues our clients face, and from communities underrepresented in the advice sector.

To apply, please complete the personal application form, the competency application form and the equal opportunities monitoring form and email them to us.

Closing date: Monday 27th April, 10:00 am
Interview date: Tuesday 5th May

Please note: we do not accept CVs. No agencies.

Yeldall Manor is a Christian recovery centre for men overcoming drug and alcohol addiction. We’re looking for a caring, motivated person to help maintain a clean, comfortable, homely environment while supporting residents as they rebuild their lives.

In this rewarding position, you will help ensure the cleanliness of our buildings while working alongside our male residents who are recovering from drug and alcohol addiction. Although you will sometimes carry out practical cleaning tasks yourself, a key part of your role is to support, motivate and guide residents as they take responsibility for the majority of the cleaning as part of life in community.

You will need strong interpersonal skills, a calm and encouraging approach, and the confidence to set and uphold consistent standards. As a CQC‑registered centre, excellent hygiene is essential, and we aim to maintain a warm, family‑style atmosphere where everyone feels valued and at home.

Yeldall Manor is a Christian organisation, and every member of staff plays a part in supporting residents on both their recovery and spiritual journeys. This role therefore has an occupational requirement that the successful candidate be a committed and practising Christian (in accordance with Schedule 9 of the Equality Act 2010).

Yeldall Manor is committed to safeguarding the welfare of its residents. The successful candidate will be subject to a satisfactory enhanced DBS check. We welcome candidates with lived experience but, if you are in recovery, you must have a minimum of two years’ clean time.

Hours and benefits:

• Permanent position
• 24 hours per week (some flexibility available within the standard working week)
• Lunch provided daily with the residents
• 25 days annual leave plus Bank Holidays (pro rata) rising to 30 days after three years' service
• Full details available in the job description

Application:

If you are mature, motivated and caring, with practical skills and a heart to see people overcome substance misuse, we would love to hear from you. Please submit your CV along with a covering letter to explain your suitability for the role as outlined in the attached job description and person specification and respond to the additional question about your Christian faith.

Location: London Diocesan House, Causton Street with flexibility to work from other areas

Hours: 24 hours per week (can be spread over 3 or 4 days)

Salary: £22, 264  (FTE £32,468)

Closing date: 17 April 2026
Interview date: 30 April 2026 (in-person)

The Diocese of London is looking to appoint a Ministry Administrator to support the Area Director of Ministry and the wider Stepney Area team.

Job Summary

This is a key role for someone with strong administrative skills, good judgement and a heart for supporting the work of the Church. The postholder will help provide the careful, dependable and confidential support needed for clergy discernment, development and training across the Stepney Area. The job description describes the role as providing comprehensive executive and operational support, requiring a high level of organisation, discretion, confidentiality and attention to detail.

This is an opportunity to make a valuable contribution behind the scenes to the life and ministry of the Diocese. The successful candidate will help to ensure that important processes are carried out smoothly, professionally and with care.

Job responsibilities

This is an opportunity to make a valuable contribution behind the scenes to the life and ministry of the Diocese. The successful candidate will help to ensure that important processes are carried out smoothly, professionally and with care. This includes:

• Supporting the Area Director of Ministry with day-to-day administration, communications and diary management

• Coordinating aspects of the ordination discernment process and maintaining accurate confidential records

• Liaising with clergy, candidates and other colleagues in a professional and welcoming way

• Supporting clergy development processes, training events and meetings

• Helping maintain well organised digital systems and administrative workflows

The role also includes support for records and data management, clergy development administration, occasional financial administration and event coordination.

Person Specification

• Highly organised and attentive to detail
• Able to handle confidential information with care and accuracy
• Proactive, dependable and able to work with initiative
• A thoughtful and professional communicator
• Confident using Microsoft 365 and other digital systems
• Willing to work flexibly when needed
• In sympathy with the Christian faith and, ideally, familiar with the life and structures of the Church of England, or willing to grow in that understanding

· Right to work in the UK

· The person will not require a basic DBS check

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

Are you a skilled practitioner with excellent communication skills? Are you solution focused and passionate about making a difference? If so, Family Action has an exciting opportunity and would love to hear from you.

Wandsworth Wellbeing Foodbank Service is an adult mental health service, offering support in foodbanks and Primary Care settings and we are delighted to be hiring an additional Wellbeing Coordinator to join our supportive and successful team.

New funding has enabled us to create this post which will focus on increasing our capacity and inclusivity to provide emotional and practical support to the most vulnerable foodbank guests, who present with complex needs. This will involve providing a short-term intervention of up to two sessions, making safeguarding and other referrals where appropriate, liaising with GP’s and improving access to services.

The other facet to the role will involve building new links with marginalised communities in Wandsworth, such as Refugee and Asylum Seekers, people with substance misuse, victims of domestic violence and the LGBTQ+ community. The goal is to reduce health inequalities linked to racism and all forms of discrimination.

We are seeking to appoint a Compliance Officer for an immediate start. Reporting to the school's in-house Legal Advisor, you will ensure the school operates in full compliance with all statutory, regulatory, and internal policy requirements, promoting a culture of compliance across all areas of school activity.

This role is initially offered on a one-year fixed-term contract working term-time, plus INSET days and a further three weeks during the school holidays (38 weeks). The role also has part-time support provided by the Compliance Administrator.

Salary circa £63,000 per annum, depending on experience. This is based on a full-time equivalent annual salary of £75,000.

We will be shortlisting and interviewing as applications come in, so early applications are advised. Please note that we may appoint before the closing date.

To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment page via the 'Apply' button.

Closing date: 9.00am on Tuesday, 21 April 2026.

Interviews: Monday, 27 April 2026.

Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.

We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.

The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.

Location:  Bali
Employment Type: Full-Time

A non-profit animal welfare organisation in Bali, with a team of approximately 70 staff and multiple operational programs, is seeking an experienced Finance Manager to lead and strengthen our financial management and administrative systems.

About the Role

The Finance Manager is responsible for overseeing all financial operations of the organisation, ensuring strong financial integrity, compliance, and transparency. This is a hands-on leadership role that requires both experienced oversight and operational involvement.

The successful candidate will manage the finance and co-ordinate with the administration teams, work closely with external tax advisors and auditors, and ensure that the organisation maintains the highest standards of financial accountability to donors, partners, and regulatory authorities.

Living and working in Bali is required. 
 

Key Responsibilities

Accounting & Team Leadership

• Lead and mentor the finance team, ensuring clear processes.
• Ensure all income and expenditures are accurately coded and allocated to the correct projects, departments, and donor funds.
• Oversee financial data management and ensure accurate accounting across multiple accounts and programs.
• Support the development and strengthening of financial systems and procedures.

Financial Reporting & Budgeting

• Prepare regular financial reports and statements for organisational leadership.
• Monitor program budgets and track expenditure against approved budgets.
• Support organisational management and leadership with financial planning and program budgeting.

Controls, Compliance & Risk Management

• Implement and monitor  internal financial controls to safeguard organisational assets and prevent errors.
• Ensure full compliance with Indonesian tax regulations, labour laws, and international NGO reporting standards.
• Lead preparation for internal and external audits, maintaining high levels of financial transparency and accountability.
• Work closely with external tax consultants and auditors to ensure all reporting obligations are met.

Financial Operations & Procurement

• Oversee organisational banking operations

Salary and benefits commensurate with experience

About the Applicant

Essential Qualifications and Experience

• Minimum 8 years of experience in finance or financial management
• Experience managing teams and supervising staff
• Strong knowledge of accounting systems, financial reporting, and internal controls
• Experience working with multiple budgets, programs, and funding streams
• Experience preparing for audits and working with external auditors
• Excellent data management and analytical skills
• Comfortable navigating local financial systems and administrative processes in Indonesia

Personal Attributes

• Detail-oriented with a strong focus on accuracy
• Proactive and resourceful in solving financial challenges
• A hands-on team leader who can balance strategic oversight with operational execution
• Willingness to work in a small NGO vs a large corporate structure.

How to Apply

Please send your CV and a brief cover letter explaining why you are an ideal fit for this position and please include salary history and requirement.  Please note this is an in-office position in Bali, Indonesia. 

Job Title: Deputy Service Manager 

Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City.  This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.

The Deputy service manager will join our management team to assist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smooth running of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children. 

A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service

Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services

As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 27 April 2026

Interview Date: 7 and 8 May 2026

About the role

We’re an organisation that’s all about people. We recruit over 500 passionate individuals each year for seasonal roles working with children on our internal programmes (Kings Camps) and for external partners (UK and worldwide). We’re looking for a forward thinking individual to join our Managerial tier, line Managing our end-to-end Recruitment and Onboarding process, and the people involved in its delivery.

This role will ensure we meet annual targets for seasonal recruitment and that every individual we hire is qualified, suitable and equipped to work safely with children. You will share our commitment to safeguarding, implementing attraction strategies and safer recruitment processes to ensure appropriate individuals are hired for work with children, that they are hired on time and that they have the relevant suitability and pre - employment checks prior to starting work.

You’ll be a people person and a decision maker, communicating regularly with candidates and the wider team to gather information, or follow up on any staffing or safer recruitment concerns. You’ll need to work flexibly to maximise engagement time and seasonal workflow. We are committed to safeguarding and promoting the welfare of children and young people.

Safer recruitment is central to the way we work, and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive.

Key Responsibilities

1. Recruitment Activity

• Set staffing targets and volume expectations
• Build professional networks to attract potential candidates
• Identify marketing opportunities
• Manage partnerships with clients and job boards
• Be the first point of escalation for candidate decisions, interview volume and second stage interviews
• Identify and escalate challenges with volume or quality of applications

2. Safer Recruitment

• Continually improve and make healthy efficiencies in our Safer Recruitment and Compliance Processes
• Ensure seasonal recruitment targets are met in good time for candidate onboarding and training
• Ensure safeguarding requirements and standards are met throughout the recruitment and onboarding process
• Ensure staffing policies are met including staff ratios, qualifications and experience requirements plus venue or site-specific requirements

3. Leadership

• Line Manage a team of recruitment and onboarding specialists
• Provide whole department leadership in the absence of the Head of Recruitment Audit check quality of interviews and candidate recruitment experience
• Manage and monitor weekly performance outputs
• Budget Management

Person Specification

• 2 years’ team management or leadership experience
• Safer recruitment or safeguarding experience
• Organised and with a high level of attention to detail
• Self-motivated with the ability to problem solve and take decisions
• Understanding of GDPR / sensitive data
• First-hand experience of relationship building or communication
• Able to multi-task and driven to work towards targets
• Excellent communication and IT skills
• Must be eligible to work in the UK

Our Culture & Benefits

• Our People: Work in our like-minded, dedicated and passionate team that aligns with our mission and shared purpose - to get children active, having fun and learning together.
• Salary: From £32,000 per annum
• Pension: We offer more than the norm, with an enhanced pension and employer contributions (5%), and we also offer a Group Life Assurance Scheme
• Holiday: In addition to statutory holidays, we offer a generous starting holiday allowance of 25 days per annum with additional holidays being added after 2 years’ service up to a maximum of 30 days per annum (after 5 years’ service).
• Work Patterns: 37.5 hours per week, within 8am-6pm Mon to Fri but, in the modern working world, flexibility is key and embracing peak demand at popular times of the year is required from our team.
• Our Meetings: We start every week with a Monday Morning Meeting (MMM) for the whole team to connect and we’re also deliberate about meeting formally every 3-4 months with a Quarterly Brief - each of these help with comms and provide every member of our team with development opportunities.

About Us 

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities - 

To bring expertise around DVA into the MASH teams within Solihull Childrens services to improve practice, providing guidance and support to professionals to build understanding of safe and appropriate interventions with women and children.

To provide information, support and signposting for women supported by Solihull Children’s Services disclosing experiences of domestic violence/abuse.

Experience Required - 

Influencing professional practice, including delivering training and awareness sessions

Carrying out needs and risk assessments and support of women experiencing abuse 

Working within safeguarding guidelines to protect and promote the well-being of children and young people 

Monitoring and evaluating projects

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.

About Us 

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities - 

To provide individual information, support and signposting for women disclosing experiences of domestic violence. 

To provide support to health professionals in general practice on understanding and responding to domestic violence.

Experience Required -

Carrying out needs and risk assessments and support of women experiencing abuse 

Working within safeguarding guidelines to protect and promote the well-being of children and adults 

Monitoring and evaluating projects 

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.