Welfare benefits jobs

We’re seeking a compassionate and proactive Housing First Worker to deliver tailored, trauma-informed support to people with complex needs who are experiencing multiple exclusion homelessness. In this role, you'll provide intensive wrap-around support to help individuals secure and maintain their own tenancies, build independence, and engage confidently with local services and community networks. You will collaborate with partner agencies, landlords, and support networks to ensure they have access to the resources they need while maintaining robust case records, conducting dynamic risk assessments, championing peer involvement and upholding safeguarding best practices. If this sounds like you, we'd love to hear from you!

About the role:

The Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.

Main Responsibilities Of The Job:

• Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies.
• Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information. • Liaise with other agencies to facilitate access to support.
• Regularly review the person-centred support plan to update, record and monitor progress of caseload.
• Build and maintain networks with staff from other agencies to ensure the Housing First pilot is widely known and promoted.
• Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people.
• Liaise with landlords to assist the person living in accommodation of their choice, including practical help with furniture, benefits advice and accompanied visits.
• Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria.
• Promote, and encourage peer involvement within the service.
• Complete dynamic risk assessments and maintain own safety by following lone working procedures.
• Comply with Homeless Oxfordshire’s policies and procedures.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.

Scope of role

The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 25 January 2026

We are seeking an Assistant Manager to play a key operational role at our Sunderland Hub. Supporting the day-to-day running of services that help people facing social exclusion rebuild confidence, skills, and stability.

This is a mission-driven, hands-on role combining coordination, leadership and frontline delivery. You will work closely with the Hub Manager and wider team to ensure the hub operates smoothly, safely and with purpose, while supporting individuals to engage in meaningful activity and community life.

About Handcrafted

Handcrafted works with people who have experienced exclusion, homelessness and disadvantage, offering practical opportunities to rebuild confidence and independence through creative projects, training, and community.

Our work is rooted in values of:

• Creativity everyone can make something to be proud of

• Empathy walking alongside people through challenge

• Empowerment supporting people to take back control

• Community building belonging and shared purpose

These values shape how we work with residents, trainees and one another.

The Role – Assistant Manager (Sunderland Hub)

As Assistant Manager, you will be central to the smooth running of the Sunderland Hub. You’ll support the Hub Manager in coordinating staff, activities and services, while maintaining a welcoming, organised and supportive environment.

This is a varied role combining operational oversight, hands-on delivery, administration and people support.

Key Responsibilities:

• Support the Hub Manager in the day-to-day operation of the Sunderland Hub

• Help coordinate staff, volunteers, activities and community sessions

• Provide hands-on support to residents and trainees as needed

• Assist with planning and delivery of workshops, shared meals and group activities

• Act as a welcoming and reliable point of contact for people accessing the hub

• Support record keeping, reporting and compliance requirements

• Assist with ordering supplies, processing expenses and basic financial administration

• Help oversee housing-related processes and liaise with relevant teams

• Promote a safe, inclusive and well-organised environment at all times

(Full responsibilities are detailed in the recruitment pack.)

Who We’re Looking For

We’re looking for someone who is organised, proactive and people-focused, with the confidence to take responsibility while working collaboratively.

You will ideally bring:

• Experience working in a support, community or care-based setting

• Strong organisational and communication skills

• The ability to manage competing priorities calmly

• Confidence supporting people with complex needs

• An understanding of safeguarding and professional boundaries

• A values-led approach aligned with Handcrafted’s ethos

Experience in housing, support services or community delivery is desirable but not essential.

Why Join Handcrafted?

• Be part of a well-established, values-driven organisation

• Play a key operational role in a growing hub

• Work alongside a committed, supportive team

• Help create real change for people facing exclusion

• Access training and development opportunities

Safeguarding

Handcrafted is committed to safeguarding and promoting the welfare of children and vulnerable adults. This role is subject to an Enhanced DBS check.

World Veterinary Service – Corporate Partnerships Manager
Location: Remote or hybrid, with monthly meetings at Dorset office and regular travel for meetings with donors.
Salary: £40,000-£45,000 per annum.
Contract: Permanent, full-time hours. 

Worldwide Veterinary Service – which helps animals in places where no one else can - is seeking an experienced Corporate Partnerships Manager to support the growth of their corporate fundraising programme.

Worldwide Veterinary Service (WVS) champions animal welfare around the world, sending vets where they are needed most, providing expert veterinary training in hard-to-reach places, and shipping urgent aid supplies worldwide. Last year they treated over 103,000 animals, trained over 2,800 vets and vaccinated over 1.2 m dogs against rabies.

Reporting to the Head of Philanthropy, the Corporate Partnerships Manager will lead on the development and delivery of the charity’s corporate fundraising strategy, shaping a high-potential income stream to create impactful partnerships with businesses that align with WVS’s mission and values. The role will be responsible for identifying, research and approaching prospective corporate partners to build a strong new business pipeline and managing and nurturing existing corporate relationships to ensure long-term engagement and growth. The post holder will also work with partners to deliver engaging employee and customer campaigns, sponsorships and strategic alliances.

The ideal candidate will be a natural networker, commercially savvy, and motivated by making a positive impact through business partnerships. You’ll have experience building mutually beneficial corporate relationships and will thrive on identifying shared value opportunities. While the primary focus is on corporate partnerships, the post-holder will also provide support across other philanthropic income streams - particularly major donors and trusts and foundations - contributing to ambitious fundraising goals. Finally, candidates for this role must be adaptable and comfortable working with ambiguity and the dynamic, fast-moving environment of this growing charity.

This is a fantastic opportunity for an experienced fundraising professional who wants to make lasting improvements to the lives of animals around the world.

Contract: Fixed Term until 31st March 2027

MAIN PURPOSE

The adviser role will provide advice to clients in a variety of ways. This will include referrals from partner organisations, both incoming and outbound telephone calls and attendance at outreach settings. In addition web-chat, email, face to face video conferencing, and in future other digital channels such as social media.

The Adviser’s role is to explore the client’s issue and then provide information and advice relating to the client’s options.

• Identify and assist those clients who can self help or need assisted information. If the client needs full advice to either provide this immediately or arrange a further appointment.

• Advisers will research all options available to the client and explain their rights. Advisers will identify entitlement to benefits and complete basic form filling  as well as providing budgeting advice and negotiating with third parties as needed.

• Advisers are required to ensure electronic client information and records are accurate and reflect the advice given. They must also comply with the Quality Advice process.

• The Adviser will pass clients onto Caseworkers if they require help with complex issues. Similarly, if they are vulnerable or they are adults with mental health problems whose issues cannot be dealt with by the Adviser.

• Use the electronic information system and relevant reference books to find and interpret the relevant information.

• Advisers will work in community settings as required in order to deliver advice as part of bespoke projects

• Ensure that all advice conforms to the organisation standards and the AQS.

• Attend relevant internal and external meetings as needed. 

• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.

• Ensure GDPR compliant training is completed on an annual basis.

• Ensure all work conforms to Citizens Advice Wirral’s systems and procedures.

• Adhere to the aims and policies of Citizens Advice.

• Abide by health and safety guidelines and take steps to ensure your own safety and that of colleagues.

• Recognise the importance of safeguarding procedures within the organisation. Ensure that any concerns, disclosures or allegations of abuse are immediately reported, following the correct procedure.

• To attend occasional out of hours events in conjunction with the work of Citizens Advice Wirral and participate in fund-raising activities.

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service. 

ADVISER ROLE: Person Specification

Essential Criteria 

1 Excellent communication skills, with the ability to question, interview and assess clients. Able to get to the root of the issues whilst maintaining control of the conversation.

2 Demonstrable experience of using a range of IT systems and packages confidently and competently.

3 Ability to research and interpret complex information and produce and present clear advice verbally and in writing. 

4 Level 2 qualifications (GCSE or equivalent)  in maths and English. The ability to interpret statistics, calculate benefits and complete financial statements as well as write up accurate case notes, letters and reports. 

5 A knowledge of at least one of the main enquiry areas of debt, welfare benefits, housing and employment. A willingness to develop knowledge of these areas within the first 2 months of employment.

6 Excellent organisational skills with the ability to manage own workload and plan time efficiently to ensure deadlines are met.

7 Ability and willingness to work as part of a team and have a flexible approach as and where required by client needs. Flexibility to work out of hours if required.

8 A commitment to both the aims and principles of the Citizens Advice service and also to equality, diversity and inclusion.

Desirable 

9 Demonstrate an awareness of issues facing vulnerable clients, many with mild-moderate mental health problems.

Interview date: Wednesday 4th February 2026

Interview location: Birkenhead, Wirral

Citizens Advice Wirral is part of the Disability Confident scheme. We're taking positive action by providing interviews to candidates who have a registered disability - provided they meet the minimum skills for the role. We'll ask you whether you are eligible when you apply, so if you'd like to be considered for this scheme, all you need to do is let us know in your application.

At Citizens Advice Wirral we seek to embrace emerging technologies and understand that Artificial Intelligence (AI) is increasingly part of everyday life. When we are recruiting, we use situational questions to assess a person's suitability for the role and so it's really important that we hear from the person themselves. With this in mind we screen responses to detect the presence of AI and where high levels of AI are detected we may not progress applications any further. We therefore strongly encourage applicants to avoid the use of AI, or to use minimal AI input to avoid a detrimental effect on the shortlisting process. 

The role

We are seeking an experienced and proactive Database and Insights Officer to take ownership of myaware’s CRM system (Raiser’s Edge) and ensure our database is accurate, compliant, and fully utilised across the organisation.

This is a pivotal role, acting as the main point of contact for all internal CRM users and our external CRM system provider. As a database super user, you will manage system settings, user access, data integrity and development, while providing expert support, guidance and training to colleagues.

Working closely with the CEO, the myaware management team and colleagues across the organisation, you will ensure the CRM system supports fundraising, communications, campaigns and wider organisational insight. You will also play a key role in identifying opportunities for system improvement, upgrades and best practice. The role will require occasional working at Derby HQ and travel for meetings.

Who We Are Looking For

We are looking for a confident and detail-oriented CRM professional with strong technical expertise and the ability to communicate clearly with non-technical users.

You will be highly organised, solutions-focused and comfortable taking ownership of a complex database system. You enjoy supporting others, improving processes and using data to make a meaningful impact.

 You will ideally have:

• Proven experience managing a CRM system, ideally Raiser’s Edge or a similar database.
• Strong understanding of database administration, data quality and compliance.
• Experience acting as a system super user, including managing users and system settings.
• The ability to train and support colleagues with varying levels of technical confidence.
• Excellent analytical skills and experience producing data selections and insights.
• Strong communication and relationship-building skills.
• A proactive approach to continuous improvement and best practice.

This is an exciting opportunity to play a central role in enabling myaware’s work through high-quality data, effective systems and collaborative support across the organisation.

If this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Candidates should submit their CV and tailored covering letter by: 23:30 on Sunday 1st February 2026

Provisional interview date will be week commencing: 09.02.2026.

Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

About the role 

Based in the PDT team this role will contribute towards Your Place’s overarching mission to end homelessness one person at a time and meet organisational KPI’s around outcome based contracts.

In response to an increasing proportion of residents who have been referred to us holding refugee status we are seeking to develop our supported accommodation services to meet the particular needs of this group.

This role will be responsible for developing our services to make them more accessible to our resident population who are from a migrant background. This includes:

• Developing our move on offer to residents from a migrant background including the design and delivery of move on training in particular ensuring that they have a realistic understanding of the housing market and to provide the appropriate support to enable them to maintain accommodation in future.

• The development of bespoke accommodation pathways and support to ensure that barriers that migrants face within housing market are overcome.

• To identify and liaise with reputable private sector landlords including on issues such as rent, housing standards and tenure.

• Working with Frontline Services colleagues to improve accessibility and cultural relevance of services to resident from a migrant background that promotes inclusivity and is trauma informed.

• To provide additional support to Housing Service team around Clearing House referrals where appropriate.

This post is funded by London Housing Foundation.

Salary: £32,240-£38,480 annual salary
Contract: Full-time
Hours: 37.5 hours
Location: Canning Town, London

Responsibilities 

• To work with residents/tenants to develop culturally accessible resources to prepare them for a move to appropriate accommodation, including advice and support on move-on accommodation, rent deposit schemes, understanding tenancies, budgeting, accessing utilities and services, and accessing welfare/housing benefits and grants.

• Identify and liaise with landlords, building relationships to secure move on accommodation for residents. Negotiate reasonable rents and deposit/advance payments.

• Receive details of appropriate properties from landlords, view property for suitability and carry out Health & Safety check.

• Ensure that properties meet relevant standards for safe occupancy (Housing Health & Safety Rating Systems, LA Licencing).

• Identify suitable residents; prepare them and their paperwork which includes Housing Benefit, deposits, loan applications, Discretionary Housing Payments. Arranging viewings.

• Develop networks of migrant support which contributes towards this migrant move on pathway. Act as a broker to facilitate access to relevant services.

• Working in conjunction with the Resettlement Officer supporting residents into their own accommodation arranging utilities connections, supporting resident access to furniture/furnishings, moving resident or supporting to move their belongings. Liaison with landlord for access. Managing expectations of both resident and landlord. Identify and apply for grants for move on funds for residents.

• Where residents have additional support or care needs to lead and co-ordinate on finding specialist accommodation.

• Keep up to date and inform team on changes in law, local authority conditions and benefits that affect move on. Respond to changes and implement strategy.

Person specification

Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.

Experience

• Experience of housing support with people with a migrant background.
• Experience of negotiating with private landlords
• Experience of working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
• A current understanding of safeguarding procedures.

Skills & knowledge

• Good understanding of private rented sector accommodation and good practice in relation to move on accommodation.
• Good understanding of the challenges migrants experience within the housing market, in particular within private rented sector.
• A working knowledge of being able to support clients into supported accommodation and/or other floating support services, with a demonstrable understanding of Housing and other related legislation.
• Multi-lingual in East African languages.

Abilities

• Effective negotiation skills
• Effectively liaise with a range of service providers and agencies in order to establish or improve services for clients.
• Self-motivated and able to work under pressure, manage time effectively, prioritise tasks appropriately and produce work of a high standard.
• The ability to motivate people to move towards an appropriate level of independence and inclusion.
• An ability to adopt a person centred approach to supporting vulnerable people including being able to adapt to different cultural backgrounds of individuals.

Personal qualities

• Ability to be mobile and to travel across London to support the work with our residents.

• Able to work flexibly and at weekends if required.

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

Closing date: 25/01/2026

Interview date: 06/02/2026

Ref SPSW - 0126

Internally the job title will be Senior Practitioner 

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner, we will make the best use of all your understanding, compassion and commitment. 

About us…

Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people. 

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Senior Practitioner to join the Southwark Works Team.

Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support.  All these services to help people transition towards leading independent lives.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

You will:

• Manage a team of Employment Support Workers, providing regular supervision and leadership on a day-to-day basis

• Compile and submit performance reports, carry out regular project evaluations, analysing data and presenting reports

• Provide person-centred and high-quality support to people in Southwark who are unemployed, supporting them to find work

• Manage an active caseload of clients, providing employment coaching support to help people achieve their employment goals

• Develop and maintain strong working partnerships with other managers and departments within the company, and with external organisations such as Southwark Council, Jobcentre Plus, GP practices, employment services, training providers, and community organisations

• Keep up to date with local and national labour market trends, education/training opportunities, welfare benefit changes, and employment law in relation to people with mental health conditions

You will have:

• Knowledge and experience of providing support to people to find employment

• Experience of leading a high-performing team

• Excellent interpersonal skills and the ability to build and develop relationships with employers and other stakeholders

• Strong IT and administration skills, the ability to manage a caseload, record evidence and interpret data

• Effective time management skills to manage competing demands

• Experience in working creatively and problem solving to tackle obstacles

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: 

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).

• Pension – we contribute 6.5% to your pension when you contribute 1.5%. 

• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. 

• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. 

• Life assurance – four times your annual salary and critical illness cover.

• Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Jo Hayward, Senior Practitioner via our website. 

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Harris Hill is delighted to be working with Citizens Advice Westminster to recruit its new Chief Executive Officer.

Citizens Advice Westminster provides free, independent, confidential and impartial advice and information to local residents, some of whom are the most vulnerable in society. We value diversity, promote equality and challenge discrimination.

We work with local community organisations to make a difference to the lives of people in Westminster through advice, research and campaigning. Citizens Advice Westminster delivers a high quality, agile advice service which reflects the issues and needs of our communities, and which puts clients first.

As Chief Executive, you will:

•Lead and manage the work of Citizens Advice Westminster in its mission to improve the lives of residents through delivery of a comprehensive information, advice, and casework service across the City of Westminster.

•Collaborate with the Board of Trustees to shape the organisation’s strategy, direction, and policies.

•Provide a strong and influential voice for Citizens Advice Westminster as the ‘public face’ of the organisation.

•

If you are inspired and excited by what Citizens Advice Westminster does, we’d love to hear from you.

Job title: Chief Executive Officer

Salary: £67,991 p.a.

Contract: Permanent / Full-time

Location: The Stowe Centre, 258 Harrow Road, London W2 5ES

How to apply:

Please review the Recruitment Pack for further information about Citizens Advice Westminster, the CEO position and for details on how to apply.

Closing date for applications: 9am Friday 20th February 2026

Both Citizens Advice Westminster and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Nb: This piece of recruitment is rolling and may close at any time.

In recent years OTR has seen a significant increase in demand for our youth mental health services and we now reach over 17,000 young people each year. We are seeking a Head of Finance to oversee our (circa) £3m annual budget and to ensure that our finance operation is efficient and effective. This role will lead OTR’s finance function and, as well as having responsibility for day-to-day financial processes, will be a key member of the organisation’s senior leadership team (SLT). The role will involve providing financial insight to the SLT and Board of Trustees to improve understanding and inform strategic decision making. Examples of this will include analysing the financial performance of different activities of the organisation and preparing budget and forecast information. 

We are looking for an individual with demonstrable experience in a finance management role which includes a strategic focus, preferably in the voluntary sector. The successful candidate will be a flexible and meticulous individual who is able to present complex information to a range of audiences. Equally important is a strong personal interest in and commitment to the mental health and wellbeing of young people.

To find out more about the role please download the job pack. If you would like an informal chat about the role, please email the main contact as listed in the job pack

To apply for this role click the 'Apply now' button

We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with

Safeguarding:

OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.

As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.

We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy. 

OTR & Benefits:

OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (around 17,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support. 

Our approach to mental health is grounded in a set of beliefs and values that underpin all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities. 

Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, training and development, social and wellbeing events, and more (subject to contractual terms and conditions). 

A Willingness to Work with Difference 

At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey. 

OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly. 

We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.

The role

As Manager of Philanthropic Giving, you will lead myaware’s trusts, foundations and high-value philanthropy fundraising, driving sustainable income growth through a strong and well-managed funding pipeline. You will shape and deliver strategies to secure both restricted and unrestricted income, manage the full bid lifecycle, and build long-term relationships with trusts, statutory funders and high-net-worth individuals.

Working closely with the CEO, senior leadership and trustees, you will develop compelling funding propositions, steward funders through excellent reporting and engagement, and represent myaware at meetings, events and networking opportunities. You will also maintain accurate records through our CRM system, track performance against targets, and contribute to income planning and reporting. This is a strategic and hands-on role with real impact for people affected by myasthenia.

The Manager of Philanthropic Giving will be predominantly home based within the UK (with occasional working and meetings at Derby HQ) and will work in co-operation with the fundraising team and all myaware colleagues to deliver agreed fundraising targets and campaigns. Own transport is essential for this role as occasional travel throughout the UK will be required to attend donor meetings, events and networking opportunities, as well as the ability to travel to the Derby office. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.

Who We Are Looking For

We are looking for an experienced and motivated fundraising professional with a strong track record in major donor and Trusts & Foundations fundraising. You will have experience securing significant gifts, building and stewarding long-term funder relationships, and writing compelling funding applications and impact reports.

You will be a strategic thinker with excellent interpersonal, research and organisational skills, confident managing a complex pipeline and working collaboratively across teams. You will be comfortable working independently, using CRM systems, and engaging senior stakeholders, including trustees and high-level donors. Most importantly, you will share myaware’s values, demonstrate empathy with our cause, and be committed to making a meaningful difference through philanthropy.

If this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Candidates should submit their CV and tailored covering letter by: 23:30 on Sunday 1st February 2026.

Provisional interview date will be week commencing : 09.02.2026   Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.

Citizens Advice Wirral is a local charity supporting residents with a range of issues including benefits, debt, employment, housing and life challenges that affect health and wellbeing. We also campaign for change by influencing the policies and practices of organisations that impact our clients.

Our values shape everything we do – we are:
Open and Honest | Professional | Empowering | Non-judgmental | Approachable.
These values underpin our advice-giving, our research and campaigns, and how we challenge discrimination and champion equality.

We’re currently recruiting a Team Lead – Gambling Harms Reduction.

We are looking for an enthusiastic and motivated individual to join our Leadership team and drive the implementation of Wirral’s Strategy to Reduce Gambling – related Harms.   This exciting new role will work closely with stakeholders across the borough to ensure the delivery of the gambling harms strategy and associated action plan; using data and evidence to identify needs, monitor progress, and evaluate impact;  building strong partnerships across local authorities, the NHS, VCSFE organisations, and people with lived experience.

You will have strong project management skills, great interpersonal skills, be empathetic, resilient and be able to maintain effective working relationships with partners across the sectors.

Working for Citizens Advice Wirral has a range of benefits including:

• A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)

• Agile working and both home and office-based days (role dependent)

• Contributory pension scheme

• Access to our Employee Assistance Programme (EAP).

Ready to apply?
Find out more and apply via the Apply button.

This post is currently funded until 31st March 2027.

Closing date: Tuesday 10th February 5pm.

Interviews: will be held at our offices in Wallasey on Thursday 26th and Friday 27th February. 

Are you an experienced leader in homelessness or housing? We’re seeking a Head of Homeless Services to drive innovation, support our team, and shape the future of our vital Restart service.

About Resolve

Resolve supports people facing some of the most difficult challenges in life, substance misuse and homelessness. Our aim is to help individuals move towards stability and independence, building safe, positive and sustainable lives.

We deliver this through two main services. Our Restart Homeless and Rough Sleeping service provides targeted rough sleeping outreach, supported accommodation for 14 tenants and long-term guidance to help people to move forward and avoid returning to homelessness. In addition our Drug and Alcohol Treatment service, based in Welwyn Garden City and Letchworth, provides abstinence-focused, psychosocial support for people seeking recovery. 

We are entering an exciting period of growth, with a refreshed brand and website, and a passionate team driving innovation across our services. We have a new strategic plan which looks to expand services, guided by our values of Trust, Passion, Partnership and Respect, to reach and help more people.

With the Government’s National Plan to End Homelessness and Welwyn Hatfield Borough Council’s new Homeless and Rough Sleeping Strategy, this is a great moment to join Resolve and help shape the future of homelessness and rough sleeper support in our community.

Purpose of the Role

The Head of Homeless Services will lead, develop and deliver all aspects of Resolve’s Restart service. You will oversee rough sleeping outreach, accommodation and intensive one-to-one support, ensuring people move towards secure housing and improved wellbeing.

This is both a strategic and hands-on role. You will inspire a dedicated team, drive service innovation, and strengthen partnerships across the sector, while ensuring high standards of care, safeguarding and compliance. Above all, you will play a key role in shaping the future of Resolve and making a lasting difference for people experiencing homelessness and substance misuse.

Salary: £35,000 – £40,000 (salary conditional on pending salary review)

Location: Hatfield, Hertfordshire (with regular travel across Welwyn Hatfield Borough and occasional travel to Letchworth)

Hours: Full-time, 40 hours per week (including a 30 minute per day paid break)

Holiday: 36 days annual leave including bank holidays

Contract Type: Permanent

Reports to: Chief Executive Officer 

Key Responsibilities

• Service Leadership & Delivery
• Team Management & Development
• Organisational Leadership
• Monitoring, Evaluation & Compliance
• Partnership & External Relations 

Person Specification

• Proven experience in the homelessness or housing sector.
• Confident in engaging with vulnerable individuals, including those in crisis.
• Significant team and people management experience.
• Excellent communication skills – verbal, written and interpersonal.
• Strong organisational and IT skills, including Microsoft Office, Teams and case management systems.
• A values-driven approach and commitment to equality, diversity and inclusion.
• Ability to manage day to day operations and also think ‘bigger picture’ and longer term.

Why Join Us?

This is more than a management role – it’s an opportunity to make a real and lasting difference. You will:

• Lead a passionate team at a time of growth and renewal.
• Shape and develop innovative homelessness and rough sleeping services.
• Work in a supportive, values-driven organisation in the heart of the local community.

Benefits

• Flexible working options to support a healthy work / life balance.
• An informal, friendly and supportive workplace culture.
• Access to professional clinical supervision and support, helping you develop and maintain resilience in a challenging and meaningful role.
• Free on-site parking or costs reimbursed.
• Enhanced 36 days annual leave entitlement (including bank holidays).

Are you passionate about bringing people together to create change? As Community Fundraiser at New Citizens’ Gateway, you will inspire local communities, faith groups and supporters to stand alongside refugees and people seeking asylum. Your work will directly fund vital services that offer safety, dignity and hope to people rebuilding their lives in the UK. From energising community-led events to growing individual giving, you will turn compassion into action and ensure our work can reach even more people in need. 

Benefits included: 

- Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)

- 6% employer pension contribution to help you plan for the future

- A friendly, inclusive and supportive team culture

- Meaningful work that makes a genuine difference to refugees and asylum seekers

- Regular supervision and ongoing support in a collaborative environment

- Flexible working approach, including occasional community and event-based work

This role is perfect for someone who believes in the power of community, thrives on connection, and wants their work to make a visible, lasting impact. Interview Date: 12/02/2026