Welfare benefits jobs
We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Portsmouth with regular travel required throughout the region.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support
- Liaise and actively engage with other local providers to share information on the VS service offer
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Day Opportunities Senior Manager
Are you ready to lead a service where people come first?
At London Ability, we believe that everyone should have the opportunity to live a full and valued life, with meaningful experiences, real choices and the right support to achieve their potential. We work in partnership with the people we support, recognising strengths, encouraging independence and always putting our clients at the heart of what we do.
Our strapline, “It’s what you can do that matters.” is more than just words on page, it’s the belief that underpins everything we do, and reflected in our values and the way we work.
Over the last 40 years, we have provided services and support for adults with Learning Disabilities, Autism and additional physical and sensory disabilities, working alongside our clients to create meaningful opportunities, encourage independence and recognise everyone’s strengths and potential.
We’re equally committed to creating a great place to work and in 2024, London Ability received national recognition from Investor in People as one of the UK’s Top 20 Employers.
We’re now looking for a passionate, positive, values-driven Day Opportunities Manager to lead one of our community-based services and help shape the next chapter of our journey.
What Makes Us Different:
Clients are at the heart of everything we do
We work to ensure that our clients are at the heart of every decision we make, with their voices helping to shape the services and opportunities we provide.
Monday to Friday working
Enjoy a healthy work-life balance with no regular evenings or weekends.
Supportive leadership
Be part of an experienced, welcoming organisation where collaboration and mutual support are valued.
Lead an established and respected service
Build on strong foundations, supporting the continued development of a well-regarded service while helping to shape its future.
A great place to work
Benefit from an Employee Assistance Programme, staff recognition awards, subsidised meals, birthday leave and our Christmas shutdown.
Well-connected location
Based in East London, with on-site parking available and excellent transport links via Leyton and Stratford.
Competitive salary and benefits
Recognising the responsibility and impact of your leadership role.
What You’ll Be Doing
As Day Opportunities Manager, you will be responsible for the day-to-day operation and management of our service, ensuring that the people we support receive high-quality, meaningful and personalised opportunities.You will lead and develop a committed team, foster a positive and inclusive culture, and ensure the service continues to evolve and grow.
As a senior manager, you will also contribute to the wider success of the organisation and provide support and deputise for colleagues when required.
What We’re Looking For
We’re looking for someone who genuinely lives our values and can inspire others to do the same.
You’ll bring:
• A passion for supporting people to live full and meaningful lives.
• Previous leadership or management experience working with adults with disabilities in day opportunities or a similar setting.
• The ability to lead, motivate and develop a dedicated team.
• Strong organisational and administrative skills.
• A proactive, positive and solution-focused approach.
• The confidence to build positive relationships with the people we support, their families and professionals.
• Knowledge of relevant legislation, safeguarding and quality standards.
Why This Role Stands Out
• Join an organisation where values aren’t just words — they shape everyday practice.
• Be genuinely supported by an experienced, welcoming and collaborative management team.
• Help create services, activities and opportunities that empower adults with disabilities to thrive and develop skills.
• Play a leading role in the future of an organisation that has been making a difference for over four decades.
Location: East London
Hours: Monday to Friday
Salary: £49,000
Closing Date: 10 July
If you’re an inspiring leader who believes that great services are built through partnership, respect and empowerment we’d love to hear from you.
Get in touch if you'd like an informal conversation about the role with our CEO, Helen Gore.
Empowering people with disabilities to reach their potential. It's what you can do that matters.
The client requests no contact from agencies or media sales.
Are you a proven digital Content Producer available for an immediate start?
Age UK is offering a 3-month fixed term contract opportunity for a creative and driven Content Producer in their Brand and Content team. In this role, you'll help to produce impactful, audience-led content across a range of channels - from web and email, to print and video.
You'll use your creativity, insight and project management skills to help teams across the charity achieve their goals, drive income, deepen understanding of our cause and help older people get the best possible support.
As well as imagination and a knack for great content design, you'll need to be able to convey complex information in a distilled but effective way. You'll also need to be able to flex your narrative voice to suit different audiences, channels and formats.
Please ensure that AI is not used when generating your supporting statement. Supporting statement should be no more than 4000 characters.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - approximately twice per month. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK Grade 7L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of taking creative briefs, working to deadlines, and balancing multiple projects.
- Experience implementing and upholding tone of voice, house style and brand language. (A, I)
- Experience using a content management system to build and edit webpages. (A, I)
Skills and knowledge
- Exceptional writing and editing skills. (A, T)
- Good understanding of how to design content to create a great user experience. (A, I, T)
- Ability to think about content from a 'channel-neutral' perspective - starting with the audience and objective and finding the best way to reach them with the right content. (A, I, T)
- Ability to manage multiple projects at the same time, keeping stakeholders informed of your progress and meeting tight deadlines. (A, I)
Personal attributes
- Accuracy and attention to detail, including the ability to ensure all projects meet brand and editorial guidelines (A, T)
- Proactive, enthusiastic and a team player (A, I)
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience working within or alongside the charity sector. (A,I)
- Experience using picture-editing software to resize and manipulate images. (A)
- Experience producing video content. (A)
- Experience working alongside a design team. (A)
- Experience of engaging consumers and testing new materials. (A)
What we offer in return
- Competitive salary, 26 days annual leave (pro rata) + bank holidays
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Volunteer Coordinator you will be integral in enhancing our volunteering opportunities and volunteer experience across our Homes and as our new five-year strategy takes shape, across our community services. The role is part-HR processes, part-opportunity development and totally people focussed. This is a new role for us so if you want something to get your teeth in and which will give you variety please read on.
The values that Royal Star & Garter holds are integral to everything we do, and we expect staff to uphold them. In the case of this role, it will be an important element of ensuring appropriate consistency across the Homes.
We are committed to investing in our staff – in both their professional development and personal wellbeing. We offer a comprehensive induction supported by training and an informal learning approach. Our range of benefits are also designed to support our staff.
We are looking for someone who is passionate about our values, someone with positive energy and who wants to work as part of a fabulous team to make a real difference
The client requests no contact from agencies or media sales.
About Us
We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed.
Educating 1 in 41 young people in London, we now have 55 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds.
The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London.
Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies.
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Summary
We are seeking a visionary Director of Digital, Data and Technology to shape the future of education at the Harris Federation.
Taking the lead on a bold, organisation-wide digital vision, you will drive transformation across more than 50 academies, using technology, data and AI to unlock better outcomes for thousands of young people.
This is a high-impact leadership role in which you will influence at the very top: advising senior leaders, delivering large-scale digital transformation, and building a modern, secure and data-driven organisation.
If you are a strategic, forward-thinking digital leader with a passion for innovation and making a real difference, this is your opportunity to create lasting impact at scale.
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Main Areas of Responsibility
The Director of Digital, Data and Technology will lead the strategic direction of digital, data and technology across the Federation, driving innovation, transformation and high-quality service delivery to support education and operational excellence.
Your responsibilities will include:
- Define and deliver the organisation-wide digital and data strategy
- Lead digital transformation to improve education and operations
- Oversee IT, cloud platforms, systems and cyber security
- Build and lead a high-performing technology team
- Enable data-driven decision making and analytics capability
- Enhance service delivery and user experience
- Lead major programmes, budgets and supplier partnerships
For a full list of responsibilities, please download the Job Pack.
Qualifications & Experience
We would like to hear from you if you have:
- Degree or equivalent qualification in a relevant technical discipline
- Senior leadership experience as a CDIO, CIO, CTO or equivalent, leading large-scale digital, data and technology functions
- Proven success in delivering enterprise-wide digital transformation in a complex organisation
- Experience developing and executing digital, data and technology strategies
- Strong understanding of cloud technologies (Microsoft 365, Azure) and enterprise architecture
- Expertise in cyber security, risk management and information governance
- Strategic thinker with the ability to translate vision into delivery
- Strong leadership and people development capability
- Exceptional communication and stakeholder engagement skills
- High level of commercial awareness and financial management
For a full job specification, please download the Job Pack.
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Professional Development & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.
We offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with 2 days from home and 3 days either with the team at our office in East Croydon or visiting one of our academies.
Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
As Programme Management Office Lead you will “hold the strings”: aligning work plans, working across teams, creating reporting mechanisms, convening the right people at the right time, taking proactive action where needed to remove blockers and supporting the Executive team to make informed, timely decisions.
The values that Royal Star & Garter holds are integral to everything we do, and we expect staff to uphold them. In the case of this role, it will be an important element of ensuring appropriate consistency across the Homes.
We are committed to investing in our staff – in both their professional development and personal wellbeing. We offer a comprehensive induction supported by training and an informal learning approach. Our range of benefits are also designed to support our staff.
We are looking for someone who is passionate about our values, someone with positive energy and who wants to work as part of a fabulous team to make a real difference.
Head of Learning and Development
Help shape the future of learning at Prospect Hospice
At Prospect Hospice, we believe that investing in our people is key to delivering exceptional care for patients and families. We are looking for an experienced and inspiring Head of Learning and Development to lead our learning, education and organisational development agenda and help create a culture where everyone can thrive.
As a member of our Leadership Team, you will provide strategic leadership for learning and development across the hospice, ensuring our staff and volunteers have the skills, knowledge and confidence to deliver outstanding palliative and end-of-life care.
This is an exciting opportunity to influence workforce capability, leadership development and organisational culture at a time when the hospice sector continues to evolve and innovate.
Hours: 37.5 hours per week (some flexible working considered)
What is the role?
Reporting to the Director of People, you will lead the development and delivery of our Learning and Development strategy, ensuring it aligns with our organisational priorities and values.
You will:
· Lead learning, education and organisational development initiatives across the hospice.
· Develop leadership and management capability at all levels.
· Oversee mandatory training, compliance and workforce development programmes.
· Work closely with clinical leaders to support education, competency development and best practice.
· Drive a culture of continuous learning, engagement and improvement.
· Build strong partnerships with external organisations, including healthcare and education providers.
· Lead and develop a passionate and dedicated Learning and Development team.
About you
You will be a strategic and collaborative leader with significant experience of leading learning, development, education or organisational development functions.
You will bring:
· Experience of developing and implementing organisation-wide learning strategies.
· A strong understanding of leadership development, organisational development and workforce capability.
· Experience of leading teams and managing budgets.
· Excellent stakeholder management and influencing skills.
· A passion for developing people and creating inclusive, high-performing cultures.
Experience within healthcare, hospice, charity or public sector settings would be advantageous.
Please see the job description for full details and person specification.
Why join us?
At Prospect Hospice, you'll be part of a compassionate organisation that makes a real difference every day. We are committed to creating a supportive and inclusive workplace where colleagues are empowered to grow, innovate and deliver exceptional care. We offer:
· A meaningful role where you work truly makes a difference
· 27 days annual leave entitlement plus bank holidays (pro-rata for part-time)
· Generous contributory pension scheme and life assurance
· Employee Assistance Programme, wellbeing support, discounts including Blue Light Card
· Opportunities for learning and development
· Supportive, values-driven culture
· Flexible working options (where possible)
· Free parking on-site
Join us and help shape the future of learning and development for our people, our volunteers and the communities we serve.
How to apply
To apply, please complete your application via the green “Apply” button
Interviews will be held on 9 July 2026
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We will review applications as they come in and may close the vacancy before the closing date.
The client requests no contact from agencies or media sales.
Thrive, we are working towards creating a future where people with ill health, disability or disadvantage experience the life-changing benefits of gardening and nature.
‘It’s a joy to see the life changing impact of our services and to know that my job really makes a difference.’
We’re looking for a supportive and proactive Centre Manager who can enable our passionate and committed Reading team to deliver an excellent service for client gardeners.
Confident business development skills are needed to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre. Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.
If you are a people-focused manager with experience of working in social care or charities, Thrive can offer you a varied and rewarding challenge.
Appointment to this post will be subject to 2 references and a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.
Please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
- Job Title: Services Coordinator
- Location: Hybrid - Minimum two days per week from Nottingham office. Remaining time can be home based, or office based.
- Salary: £25,750
- Permanent, 35 hours per week (permanent)
- Annual leave: 25 days per annum, incrementally increasing to 30 days with long service, plus an additional day off for your birthday, excluding bank holidays.
Looking to improve life after brain injury for the 150,000 people and their families admitted to hospital each year with a brain injury? Then why not join Headway as our Services Co-ordinator? In this role you will take the lead on vital Headway UK projects and work alongside colleagues in the wider Services Department to help support our key front-line services.
WHAT YOU WILL DO:
As Services Coordinator, you will take the lead on three of Headway UK’s vital services. You will be responsible for processing applications to our Emergency Fund, which provides travel and accommodation grants to family members, to support them to be at the bedside of loved ones, when their family member is in hospital, after acquiring a brain injury. Your role will include making recommendations for funding, signposting applicants onto other organisations, keeping detailed records and producing basic financial reports to highlight the Emergency Funds’ position throughout the year.
You will also lead the annual renewal of the Headway UK’s Solicitor’s Directory, ensuring it remains a vital resource for those seeking specialist solicitors with experience in handling brain injury cases.
You will support the delivery of Headway UK’s training programme through effective administrative support, including managing the training mailbox, responding to enquiries, distributing certificates, and liaising with delegates and associate trainers.
You will work alongside colleagues within the wider Services Department to provide exceptional administrative support
On occasion you will also be required to work with the Project Lead for Brain Injury Identity Cards and assist with processing Brain Injury Identity Card applications.
ABOUT YOU
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally as Services Co-Ordinator, you will:
- Have a passion for improving the quality of life for others, especially those with disabilities and long-term health conditions.
- Be able to communicate effectively and confidently to brain injury survivors, families, carers and staff within hospital settings
- Have exceptional administrative skills
- Strong attention to detail and able to consistently input accurate information into our CRM
- Have the ability to manage multiple tasks autonomously
- Be an active member of the Services Department and contribute to its culture
BENEFITS
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll automatically be enrolled into the People’s Pension with Headway contributing between 3 – 6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
- Opportunity to work from abroad, for up to four weeks a year (subject to approval)
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service, plus an additional day off for your birthday, excluding bank holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
ABOUT US
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
EQUALITY, DIVERSITY AND INCLUSION
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email or give us a call if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
Closing date: Midnight Sunday 5 July.
Shortlisting date: Tuesday 7 July.
Interviews: Wednesday 15 and Thursday 16 July.
Please click the links below to view the job description, person specification and notes of guidance.
The client requests no contact from agencies or media sales.
Neo-Natal Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
This role covers the South West of London, including Chelsea & Westminster catchment area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a permanent basis.
As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.
About the Role:
We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation.
Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred.
This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services.
What You’ll Do
- Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways
- Provide clinical guidance and day-to-day support to CYP counsellors and therapists
- Line manage allocated CYP staff and contribute to recruitment, induction and staff development
- Oversee group work programmes, including family support groups
- Undertake the role of Designated Safeguarding Officer for the CYP team
- Deputise as Deputy Designated Safeguarding Lead as part of the rota when required
- Provide guidance on complex safeguarding concerns and ensure appropriate escalation
- Contribute to service improvement, contract delivery and performance monitoring
- Build and maintain effective relationships with external agencies and partners
- Deputise for the CYP Clinical Lead where required
About You
- Degree-level qualification in counselling or psychotherapy (or equivalent experience)
Professional membership with an accredited counselling/psychotherapy body
Minimum of 200 hours post-qualification supervised client work
At least 3 years’ experience working with children and young people affected by rape and sexual violence
Experience leading or supporting a team
Strong knowledge of safeguarding legislation (children and adults)
Completed Level 3 safeguarding training
Experience in the Violence Against Women and Girls (VAWG) sector
Understanding of trauma-informed, survivor-centred and feminist practice
Experience working with diverse communities
Ability to use data and outcomes to support service improvement - Experience working with marginalised or under-served communities
Knowledge of housing, welfare benefits or related legislationn
This role offers the opportunity to:
- Take the next step in your leadership journey
- Gain experience of safeguarding, clinical leadership and service development
- Support and develop a dedicated team of CYP practitioners
- Contribute to the future direction of CYP therapeutic services at RCSL
- Be part of a dynamic, creative and values-led organisation
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values
Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector.
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
We are committed to removing barriers and creating an inclusive workplace.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Director of Programmes and two other panel members.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
The role will initially be open for two weeks (until 12:00 noon on Wednesday 16 April 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit your CV and a cover letter outlining your suitability for the role to in PDF format to our recruitment inbox.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



We are working with an inspiring social welfare charity to recruit an IG Manager, they are looking for someone with strong, multi-channel, individual giving experience, you will bring structure around what is currently underway but also expand the current channels and proactively capitalise on the potential in this space.
This is a hybrid role with one day a week in the London office.
The Charity
A passionate social welfare charity, dedicated to bringing practical and emotional support, while providing friendship to those who find themselves lonely and isolated in a foreign part of the world.
You will be joining an incredible organisation, with a friendly and inclusive working culture, offering fantastic benefits.
The Role
Develop and execute an ambitious and sustainable Individual Giving strategy
Develop the existing digital donor acquisition strategy, develop and implement a legacy marketing strategy
Lead the end-to-end delivery of diverse targeted individual fundraising campaigns across a range of mediums, including digital, direct marketing, events and face-to-face channels
Build programmes of targeted communications to both existing donors and potential new donors
The Candidate
Track record of experience in individual giving, direct marketing, or a related fundraising role within a nonprofit or charity setting
Experience of devising and implemenintg a successful Individual Giving strategy
Track record of success in managing multi-channel fundraising campaigns and meeting ambitious income targets
Excellent communication skills, both written and verbal, with the ability to craft and deliver inspiring and compelling fundraising copy
Persuasive and impactful communication style, with the ability to inspire, support and cultivate relationships
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Living Advisor (Self-Directed Support Service)
Salary: £30,000 per annum
Hours: 35 hours per week
Contract: Permanent
Location: Action on Disability, Mo Mowlam House, Clem Attlee Court, London, SW6 7BF
The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.
The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.
AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Our Place.
AoD’s Independent Living Service
The Independent Living Service (Self-Directed Support Service) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable disabled people to have genuine choice and control over the way in which they lead their lives.The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs.
Purpose of Post
To work with individuals, their family and friends (where appropriate) to provide them with information, advice and assistance to enable them to access and manage a Direct Payment
(DP) and recruit and manage a Personal Assistant (PA).
Main Duties and Responsibilities
Support to individuals employing their own Personal (care) Assistant (PA) or engage an agency to deliver care and support.
- Provide information and advice on becoming an employer and the role of the Personal Assistant.
- Ensure that the client understands their legal obligations and responsibilities of being an employer.
- Work with clients to: set up a profile on the Find-a-pa website, advertise and recruit a Personal Assistant, create a personalised job description and specification identify the level of experience and training requirements needed for the role.
- Advise and help to calculate the PA’s salary and on costs (full training provided).
- Support the client through the interview process and where necessary sit in during interviews.
- Support individuals to reference, check legal status and where necessary DBS their support worker.
- Support individuals to set up an induction plan for their PA and enable them to identify training needs.
- Support the client to complete payroll and insurance documentation.
- Work with the client to draw up a Statement of Particular (contract) for the employed PA (templates provided).
- Encourage DP employers to take a lead in all employment issues. Information on where to seek advice e.g. ACAS, Fish and Premier Care helpline will be given and clients will be encouraged to use them.
- Ensure that the individual has a back-up plan for emergencies.
- Encourage DP employers to be assertive and proactive with their Personal Assistants.
- Work with agencies to set up support for clients who may not wish to employ a PA directly.
Ongoing support to individuals in receipt of Direct Payments
- Providing advice on employment issues.
- Support individuals to solve practical problems e.g. lateness of staff, change of needs.
- Support individuals to recruit again if necessary.
- Assist individuals to re-look at budgets, training and job descriptions as they change over time.
- Assist individuals to ensure that they continue to manage their Direct Payment or budget.
- Support individuals to make informed choices.
- Meet with the DP Support Group on a regular basis.
- Assist in the development of training and other resources to support employers to manage their DP and their PA relationships.
- Develop links and professional relationships with Social Work teams to support a healthy level of referrals.
For all work:
- Work in a person-centred way.
- Comply with AoD’s agreed policies and procedures.
- Participate in the wider development of the service and contribute to service improvement as required.
- Be computer literate and administratively self-supporting.
- Undertake any other reasonable duties as identified by the Self-Directed Support Service Lead or line manager.
Special requirements
- Ability to travel within the London borough of Hammersmith and Fulham.
- Some attendance at meetings and events outside of normal office hours will be required.
Person Specification
To be considered for this role, candidates must have:
- Good standard of education.
- Experience of recruiting volunteers or staff.
- Knowledge of employment law.
- Understanding of social care and Direct Payments legislation.
- Experience/knowledge of supporting individuals to recruit and manage employees.
- Experience of working with clients with support needs.
- Experience of using a person-centred approach.
- Ability to think creatively and to come up with solutions.
- Ability to gather and assess information efficiently.
- Numeracy skills and knowledge of budgeting.
- Ability to use Word and Excel packages to a high standard.
- Ability to work under pressure, and to tight deadlines.
- A flexible approach and able to work on own initiative
- Good communication skills including interpersonal, written, presentational and spoken.
- Ability to guide in a sensitive way
- Ability to assess and match skills and personalities to individual needs and preferences.
- Commitment to the Social Model of Disability and to promote choice, independence, rights and inclusion.
- Understanding of and commitment to the aims of the organisation.
- Excellent practical understanding of the need for confidentiality.
- An understanding of equal opportunities and anti-discriminatory practice
Desirable qualities
- Experience of working with disabled people
- Lived experience of disability
Closing Date: Friday 10th July 2026
N.B. we reserve the right to close this vacancy early and/or begin interviewing before the closing date if a suitable candidate is identified.
Early applications are therefore encouraged.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The successful candidate will be required to undertake an enhanced DBS check.
We welcome applicants from all walks of life.
As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.
No agencies please.
We're looking for an organised, kind and resilient Support Worker to join our Learning disabilities service in Hertfordshire.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The service is staffed 24/7 and this post-holder will be required to cover an average of at least one sleep-in per week (pro rata).
Rota pattern, covering early and late shifts, 7 days per week. Also sleep-in duties.
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This includes delivering personal and physical care as appropriate;
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation;
- Participate in support planning and risk management, of named customers, as directed by the service management;
- Ensure the safety and security of the customers and the premises whilst on shift;
- Enable customers to make full use of community facilities by providing support that enables maximum external engagement;
- Report any observations relating to customers welfare
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Prefers working as part of a group or team
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful and sensitive in style of communication
- Non-judgemental outlook
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
- Ability to complete written records of support to customers
- Basic knowledge of Microsoft Office applications and able to input information clearly and in good English
- Ability to communicate with colleagues, customers, family members and partner agencies, as required
Desirable:
- Experience of working with people with Learning Disabilities and Autism
- Experience of working with vulnerable adults in a residential setting.
- Knowledge of safeguarding policies and procedures and how to raise a concern
- Experience of co-producing support plans and individual risk assessments with vulnerable adults.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Team: Retail
Location: Caernarfon
Work pattern: 21 hours on a rota basis (to include weekends)
Salary: Up to £14,018.52 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Assistant Shop Manager:
- To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
- To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.
About the retail team:
- Our retail operation consists of over 80 charity shops
- Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.
What we’re looking for in our Assistant Shop Manager:
- Demonstrable learning and experience from working in a relevant retail environment
- Experience and/or understanding of working to sales targets
- Experience of cash reconciliation and financial controls
- Ability to motivate and manage a team of employees and volunteers
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 15th June 2026
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats





