Welfare benefits specialist jobs
As a Bank Administrator you will be pivotal in providing a centralised administrative and customer service type support to a variety of departments and managers across the organisation. You will be proactive, adaptable and enthusiastic. Your duties will vary with each assignment but will include customer service; data entry; typing; filing; and MS office use. Assignments will be offered to meet the needs of the business, with details of the role and the required skills, hours of work, length of assignment, and reporting line, provided at the time.
Adapting to each role and maintaining your professional skill set and availability for The Children’s Trust will be key
Role requirements:
- Duties and Responsibilities can and will vary from each assignment and will include the following:
- Supporting the requirements of the individual teams for each assignment.
- Handling incoming enquiries and communicating with external stakeholders in a professional and welcoming manner.
- Minute taking for various meetings and audio typing on an ad-hoc basis.
- Provide efficient and flexible administrative support to teams.
- Arrange visits for external visitors, including notifying reception; arranging car parking; informing relevant staff members; “meet and greet;” and escorting visitors where required.
- Manage incoming phone calls and voicemail, taking messages and disseminate information
- appropriately.
- Scan and distribute relevant information where required.
- Format professional, high-quality documents, proof read prior to being sent off for approval.
- Input data and any other relevant information into organisational databases / systems.
- Carrying out general administrative duties such as typing, posting, filing letters and documents.
- Diary management.
- Arranging meetings, including booking of rooms and refreshments, organising agendas and attendees.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Medical Devices Co-ordinator to join the Clinical Asset Team. Your role is to support the Medical Devices Safety Engineer in pro-actively delivering maintenance responses, updating jobs on the CAFM system, ensuring compliance and asset management systems are up to date at all times.
This role is not open to sponsorship.
Role Requirements
- Provide operational assistance to all matters pertaining to clinical assets including compliance, asset management, service management and lifecycle management.
- Ensure clinical assets onsite are compliant or taken out of service.
- Allocate jobs to the appropriate contractor, using CAFM systems to create a document trail and manage frequently broken items, escalating issues to the Medical Devices Safety Engineer as appropriate.
- Raise purchase orders as required, appropriately storing relevant documents accessible to the team with expenditure tracked and ensuring appropriate service contracts are in place.
- Updating compliance system with relevant documents for compliance and tracking purposes (including those for Therapy items)
- Participating in the CAWG (Clinical Asset Working Group) and chairing and minute taking in absence of the Medical Devices Safety Officer
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- First response to clinical asset jobs coming through to the Helpdesk, co-ordinating with clinical staff at the scene, ensuring the appropriate response is carried out.
- Ability to work under pressure and to make decisions and problem solve as issues arrive
- React to orders and PPMs and within set SLA timeline, ensuring ongoing monitoring. Supporting the Medical Devices Safety Engineer in development of new PPMs.
- Collate relevant data and assist with the weekly work order tracker report and assist in distribution to relevant stakeholders.
Interview Date: TBC
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
The Marketing Officer (Single Gifts), known at Guide Dogs as a Single Gifts Campaign Officer helps people with sight loss to live the life they choose by delivering impactful campaigns ranging from Cash Appeals and Raffles to Mid-Value. You’ll manage all aspects of campaign delivery, across multiple channels, ensuring everything runs smoothly, on time, and within budget, while maximising response and value.
You’ll oversee both acquisition and retention campaigns, providing clear briefs for creative, data, and supporter care teams. Your strong organisational and campaign planning skills will be key in ensuring stakeholder communication is seamless and campaign deadlines and approval processes are followed. You’ll also manage non-campaign projects, driving successful stewardship and retention activities.
Your analytical mindset will help you conduct post-campaign reviews, producing insightful reports and recommendations for improvement. Working with suppliers and internal teams, you'll ensure high-quality delivery while staying within budget. By collaborating with the Online team, you’ll help integrate digital elements into campaigns, keeping content fresh and relevant.
To succeed in this role, you’ll need experience in direct marketing, excellent organisational skills, and a strong understanding of campaign management. Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint, is essential, as is the ability to work effectively with both internal teams and external suppliers. Experience in the charity sector and familiarity with key regulations would be a bonus.
If you’re passionate about making a difference and want to contribute to life-changing campaigns, we’d love to hear from you.
For this role you'll be working 35 hours per week, worked 9am - 5pm, Monday to Friday. We are looking for you to attend the office at least 2 days per week including each Thursday for a team day.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you have a passion for fighting homelessness and advocating for vulnerable people? If so, this is an exciting opportunity for you to take the next step in your career by joining the Brent Irish Advisory Service (BIAS) as our Housing Adviser.
BIAS’s housing advice service supports members of the local Irish community and beyond with a range of complex housing issues, including homelessness, rehousing, tenancy sustainment and disrepair. We are looking to appoint a dynamic, enthusiastic person who has a background or demonstrable interest in advice, housing or homelessness to join our friendly advice team. Your role will involve contributing to the day-to-day running of BIAS’s advice service, providing specialist advice on housing via one-to-one client appointments, completing casework and advocating for positive outcomes for your clients.
You will need to have strong people skills and the ability to build good working relationships with colleagues and clients, excellent organisational skills and the ability to digest complex briefs. You will be required to manage an active caseload, ensuring that cases are appropriately actioned and recorded and that deadlines are met.
If you are interested in working in housing advice but don’t yet have all the knowledge or experience required, please consider applying as we are willing to consider appointing the right candidate in a trainee role.
KEY WORK AREAS AND MAIN DUTIES
- Providing appropriate advice, information and practical help to clients, via in-person appointments, outreach visits, telephone, letter or email. Where necessary, advocating on behalf of clients in the appropriate forums.
- Ensuring that all casework records are kept up to date and completed clearly and effectively.
- Contributing to monitoring service delivery and recording client outcomes.
- Maintaining a good knowledge of other available services, and signposting or referring clients as needed.
- Participating in regular team file reviews and supervision sessions, and contributing to maintaining BIAS’s high-quality service in line with Advice Quality Standard (AQS) requirements.
- Engaging positively and constructively with other service providers, including local authorities and housing providers, to maintain partnerships.
- Staying up to date with developments in housing legislation and identifying opportunities to effect positive change to housing policy, together with the Advice Manager.
These are the basic duties required of the Housing Adviser. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based primarily in our advice offices in Willesden (Brent), with some outreach work in Haringey borough. There may be some options for flexible working (one day per week)
WHAT DOES BIAS DO?
BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in Haringey in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please send a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role.
The deadline for applications is Friday 20th June 2025. We would strongly encourage you to apply as soon as possible, as applications will be assessed on a rolling basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
Refugee Action Kingston (RAK) is a well-established charity dedicated to supporting refugees and asylum seekers from anywhere in the world who find themselves in the Royal Borough of Kingston and neighbouring boroughs. Since its foundation in 1991, RAK has been the main provider of direct services to refugees and asylum seekers as well as promoting refugee rights.
RAK aims to support refugees through the process from their initial reception in the borough through to final integration into the local community in order to enable them to live a fulfilling life and become accepted and active participants in our local communities. We achieve this by accomplishing a variety of outcomes for refugee and asylum-seeking families through delivering a holistic service including advice, information, counselling, education, training, and assistance in access mainstream services and employment opportunities to help them rebuild their lives.
We are looking for a registered solicitor or someone qualified up to level 3, although we will also be happy to hear from people who are qualified up to IAA Level 2 Asylum. We are currently not in a position to support people to qualify for IAA Level 2, so please do not apply if you do not already have it.
Purpose of the Post
Refugee Action Kingston provides free and independent information and advice on a one-to-one basis to refugees and asylum seekers on immigration (Level 3), welfare benefits, education, training, employment, housing, access to health and social care. Where we cannot help we refer clients to solicitors and other specialist help.
The purpose of this job is to provide an effective and efficient face-to-face Immigration Advice to IAA leve l2 or 3, within the aims, policies and principles of Refugee Action Kingston. And to provide consultancy and advice to colleagues on Immigration and Asylum issues.
Duties and responsibilities:
Casework
- Provide face to face Immigration and Asylum advice and casework to IAA Level 2 or 3
- Act for the client where necessary by liaising with the Home Office, external agencies and other Immigration Advice providers in progression of a case.
- Negotiate and advocate on behalf of clients with third parties as appropriate, both verbally and in writing.
- Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate
- Know and understand the limits of Level 3 IAA Advice and be prepared to refer or signpost onwards when work reaches these boundaries.
- Ensure that all casework conforms to RAK Advice Service office standards and policies.
- Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation
- Write and maintain notes on individual client cases, manually and electronically. To ensure files and appropriate records are kept in accordance with good practice and standards.
- Follow all policies and procedures relating to the advice service and work within the limitations expected of the service
Professional Development
- Attend internal and external training courses as appropriate. Staff are expected to keep themselves informed on current issues relating to their work.
- Keep up to date with legislation, case law, policies and procedures and attend appropriate training as agreed with the manager.
- Read relevant publications
- Prepare for and attend supervision sessions, actively participate in staff meetings
- Contribute to the development of the advice service
- Administration
- Be self-administrating and comply with existing procedures for statistical recording, record keeping and document production using IT based case management systems
- Ensure that all work conforms to service administrative policies and procedures.
- Assist the CEO with monitoring and evaluating the project.
- Prepare and present reports on the Project to funders and the Trustees as requested.
- Maintain confidential and secure personnel records on beneficiaries, as required.
General responsibilities
- Represent Refugee Action Kingston at external meetings as agreed with the CEO.
- To undertake any other duties that may reasonably be required.
- Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
- Actively support and promote the principles of equal opportunities
- Uphold the aims and principles of RAK Advice Service and ensure that funder’s requirements are met and observe agreed policies on child safeguarding, health and safety, data protection and confidentiality etc.
- Maintain close liaison with relevant external agencies, and represent the service as appropriate
Annual leave
26 days holiday (pro rata) + bank holidays + Xmas shut down.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community




The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Group Work Practitioner to join the team in Thames Valley working 37.5 hours a week. This role is home based, however there is a requirement for occasional travel throughout the Thames Valley area to attend Team Days.
This role is offered on a 12-month fixed term contract.
Applicants are required to reside within one of the following areas: Oxfordshire, Berkshire or Buckinghamshire.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression
About the Role:
As a Group Work Practitioner, you will be delivering a range of group work courses and programmes to adults affected by crime in the Thames Valley. You will be required to manage your own caseload and work in collaboration with other service delivery staff within the Thames Valley Adult Victims Service.
The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will primarily be delivered through specialist group work provision, alongside online and telephone support.
You will be confident in co facilitating the delivery of group work programmes to people with a range of different needs and will have strong empathy skills. You will need to be able to talk to groups of people and will be resilient and confident with supporting others, as well as happy to work as part of a team.
You will need to:
- Have the ability to prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner.
- Have an understanding and knowledge of, and an active commitment to promoting equal opportunities and diversity.
- Knowledge of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Group Work Practitioner to join the team in Thames Valley working 37.5 hours a week. This role is home based, however there is a requirement for occasional travel throughout the Thames Valley area to attend Team Days.
Applicants are required to reside within one of the following areas: Oxfordshire, Berkshire or Buckinghamshire.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression
About the Role:
As a Group Work Practitioner, you will be delivering a range of group work courses and programmes to adults affected by crime in the Thames Valley. You will be required to manage your own caseload and work in collaboration with other service delivery staff within the Thames Valley Adult Victims Service.
The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will primarily be delivered through specialist group work provision, alongside online and telephone support.
You will be confident in co facilitating the delivery of group work programmes to people with a range of different needs and will have strong empathy skills. You will need to be able to talk to groups of people and will be resilient and confident with supporting others, as well as happy to work as part of a team.
You will need to:
- Have the ability to prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner.
- Have an understanding and knowledge of, and an active commitment to promoting equal opportunities and diversity.
- Knowledge of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About Us
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. Together, we are creating a future where every child has the chance to achieve their ambitions.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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Summary
Are you a creative communicator with an eye for detail and a passion for storytelling?
At Harris Federation, our mission is simple: to close the educational gap between young people from disadvantaged backgrounds and their peers. We see Harris Federation as a system disrupter – whose purpose is to make life fairer for children in and around London. Our focus is to take on the most challenging schools and turn them into exceptional places of learning where everyone – staff and students – thrives.
As our Digital Marketing Lead for Talent Acquisition and Development, you can help shape our talent attraction strategy through highly engaging storytelling, content, blogs and recruitment marketing campaigns that bring to life our Employer Value Proposition and showcase our purpose.
You will be a vital driver of our talent strategy and employee advocacy, taking ownership for creative writing, content creation and the delivery of high-impact recruitment campaign across early career and experienced hires in Teaching, Leadership and Central Corporate Services. In this role, you will be instrumental in identifying, attracting, and nurturing the next generation of talent.
Through your efforts, you will ensure that every candidate enjoys a seamless and engaging recruitment journey—from first touchpoint through to onboarding—reflecting our commitment to equity, excellence and collaboration.
This is a fantastic opportunity to join a highly mission driven education charity and immerse yourself in a very purpose focused, hands-on role with autonomy to bring creative ideas to life and the support of a passionate, friendly and collaborative team.
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Main Areas of Responsibility
Reporting directly to the Head of Talent Acquisition, you will work with the wider Talent Acquisition and People Services teams and coordinate marketing initiatives across the HR network in our 55 academies. We offer a collaborative environment where you will work across multiple head office functions and stakeholder groups, sharing best practices and contributing to broader talent initiatives.
You will play a key role in attracting top talent to one of the leading education trusts in the UK. Working within our friendly Talent Acquisition and Development Team, you will manage our careers website, creative copy and blog writing and general awareness campaigns. You will create and curate engaging content that showcases our Employer Value Proposition and life in our academies. Your responsibilities will include:
- Ensuring the best possible employee and candidate experience which aligns to our values, polices and procedures and talent strategy.
- Writing and curating engaging and informative content for the careers website (case studies, interviews and insights) to showcase our people, culture and employer value proposition.
- Using exceptional writing and storytelling skills to produce regular short and long form blog posts that reinforces employer messaging, brand voice, and tone
- Building strong and trusted relationships with leadership teams in academies to help develop and deploy more local recruitment marketing within the local community and networks.
- Ensuring messaging, brand voice, and tone are maintained and consistent across all channels.
- Managing a cross-platform engagement plan that includes a high-quality content calendar.
- Owning and advancing internal employee advocacy initiatives and provide relevant posts for our advocates to promote.
- Supporting academies with social media content production and management to build their brand on LinkedIn.
- Building persuasive, evidence-based cases for marketing activity across new and existing channel.
For a full job description, please download the Job Pack.
Qualifications & Experience
This post offers autonomy, freedom to innovate and the chance to support recruitment from early career talent all the way through to executive leadership and management.
We would like to hear from you if you:
- Have experience working in a similar role demonstrating a very good understanding of marketing and employer brand
- Have exceptional writing and editing skills, with an ability to adapt content to different styles and tones
- Have experience in content marketing, with a strong copywriting portfolio
- Have a proven track record in delivering high-performing high-value campaigns
- Have experience with organic and paid campaigns
- Are proficient in website/SEO tools such as Google Analytics
- Have previous experience using editing software such as, Adobe Premiere Pro, Photoshop and/or similar
- Are up to date with the latest trends and best practices in CRM, digital marketing across paid, earned and owned channels.
- Are a creative thinker with the capacity to create engaging campaigns
- Are open to working in an AI-driven environment and improving processes
- Have an innovative mindset and approach to tackling problems
For a full job person specification, please download the Job Pack.
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Rewards & Benefits
At Harris Federation, we’re committed to investing in both your professional success and in you as an individual. Not only will you have the opportunity to shape the growth of thousands of education professionals, but you will also enjoy an exceptional range of benefits designed to support your wellbeing, career development and work-life balance. You will also have access to a variety of benefits, support programmes and initiatives including:
- Annual performance and loyalty bonus
- Local Government Pension Scheme with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for a Team leader within one of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skill set to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Respnsibilities: Please see attached JD
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement to outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
Would you be interested in this opportunity? Please send your Supporting Statement outlining how you meet the criteria set out in the Job Description
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post Title Housing First Support Worker
Salary Up to £32,000
Hours 35 hours a week
Line management None
Location SCT’s satellite site, Tower Hamlets
DBS: Enhanced Adult Workforce DBS is required for this role
Additional Benefits BUPA Employee Assistance Programme and Wellbeing plan
Cycle to work scheme
Season ticket loan
25 days annual leave (rising to 30 days) plus bank holidays
Contributory Pension Scheme with employer-matched contributions of 5%
Training and development opportunities
ROLE AND RESPONSIBILITIES
About the Role
As a Support Worker in our Housing First team, you’ll be a key point of contact for a small caseload of residents (approx. 6). You'll offer tailored, compassionate, housing-related and other person-centered support—enabling residents to articulate and achieve their goals, navigate systems, and rebuild their lives.
You’ll work closely with SCT’s internal services teams and external agencies to remove barriers, promote wellbeing, and champion the voice of each resident.
Key Responsibilities
Support and Advocacy
- Deliver person-centred, trauma-informed support to Housing First residents.
- Conduct comprehensive needs and risk assessments.
- Develop meaningful relationships that foster trust, choice and wellbeing.
- Advocate for residents’ access to healthcare, housing, benefits and specialist services.
- Support residents with practical tasks like budgeting, appointments, and accessing community resources.
- Encourage participation in community drug and alcohol services, and other recovery pathways.
Housing and Recovery Support
- Help residents secure, move into, and sustain suitable accommodation.
- Support the use of residents’ personalised budgets (e.g., for furniture, clothing, etc.).
- Work with residents and our housing partner to resolve issues and prevent eviction.
- Facilitate access to SCT’s wider services as required.
Collaboration and Coordination
- Build strong partnerships with local services, agencies and community networks.
- Maintain clear records on In-Form and contribute to reports and evaluations.
About You
Essential Skills and Experience
- Experienced in supporting adults with complex needs (e.g., addiction, homelessness, mental health).
- Possesses strong organisational skills and is able to work independently.
- Has excellent interpersonal, communication and active listening skills.
- Has up-to-date safeguarding knowledge.
- Is confident in the use of IT and a range of software packages.
- Is flexible, resilient, and adaptable to a changing environment.
Desirable
- Knowledge of trauma-informed care and PIE approaches.
- Understanding of the benefits system and tenancy sustainment.
- Familiarity with In-Form or comparable CRM system.
What We Offer
- A collaborative, inclusive and values-led working environment.
- Ongoing training and professional development.
- Opportunities to contribute to innovation within the Housing First team.
- The chance to make a meaningful difference in people’s lives.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
£16,587.33 Actual Salary + Lift Schools Wellbeing Cash Plan + Pension Scheme (LGPS) + Additional Lift School Benefits
Permanent, Full Time or Part Time
29.5 hours per week (8.50am - 3.30pm Flexible shifts available), 39 weeks per year
Immediate Start
Make learning an adventure: Be a specialist Learning Support Assistant at Columbus!
Do you have a passion for helping children reach their full potential?
Columbus School and College is searching for enthusiastic and dedicated Specialist Learning Support Assistants to join our vibrant team. We're a special school where children and young people aged 3-19 with severe and profound learning difficulties embark on incredible learning journeys.
Imagine this:
- High-five moments: Witnessing the spark of understanding in a child's eyes.
- Creative collaboration: Working alongside a supportive team to design engaging learning experiences.
- Building bridges: Helping children overcome challenges and celebrate victories.
As a Specialist LSA, you will support pupils' learning, care, and development, helping them feel excited to come to school and proud of their progress.
At Columbus, you'll be more than just a learning support assistant, you'll be an:
- Exploration guide: You'll tailor learning activities to each child's unique needs and interests, igniting their curiosity.
- Champion: You'll provide one-on-one support, fostering a safe and nurturing environment where all children can thrive.
- Team player: You'll collaborate with passionate teachers and specialists to ensure every child receives the best possible education and care.
We offer:
- Flexible working options.
- Staff parking
- Exceptional professional development opportunities to nurture your skills.
- A supportive and collaborative community where you'll feel valued.
- The chance to make a real difference in the lives of exceptional children.
Ready to join the adventure?
Here's what to do next:
Discover more about our wonderful school! We warmly welcome school visits and encourage you to schedule a meeting. To arrange a visit or tour, please contact us.
Don't wait! Applications close on : 8th June 2025
Interviews will take place as we receive applications.
Who is Lift Schools?
We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had.
We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.
We offer you:
- Comprehensive training: Access a wide range of developmental training to boost your career.
- Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
- Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.
We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
An excellent education for every child, in every classroom, everyday.
The client requests no contact from agencies or media sales.
Chetham’s School of Music are seeking an Concerts Manager (maternity cover) to join the internationally renowned specialist music school located in Manchester city centre. Chetham’s is a magical place, home to the UK’s largest specialist music school, the oldest library in the English speaking world and a world-class concert venue all in the heart of Manchester.
The Job
- We are looking for an experienced & dynamic individual who is flexible, hardworking and meticulously dependable.
- Excelling in all areas from administration and logistical planning to orchestral/stage management.
- This is a unique and varied position suited to a highly motivated person with superlative communication and organisational skills.
- A team player, with a grounded disposition and will be able to work with and manage a complicated and busy student performance schedule.
- This role is anticipated to provide cover between September 2025 and June 2026 (subject to maternity leave of existing post-holder).
- This is a full-time post, based upon 35 hours per week. During term time working hours should, in the majority, fall within a standard school working day (8.30am – 4.30pm). However, flexibility to work outside of these hours is required (including weekends, evenings and some unsociable hours – particularly during the 3 x annual ‘Music Course’ weeks and other student performance times).
In Return
- Salary Scale Point 25, up to £33,528 per annum (FTE)
- Benefits including free catered lunches during term time and free tickets to selected concerts.
Download: Job Description and Person Specification
Download: Application Form
Please ensure that you download and save the application form to your computer before completing the form, as completing within your browser may result in information not being saved.
Application Deadline: 9am, Monday 9th June 2025
Interview date: Week Commencing 16th June 2025
Chetham’s is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo Child protection screening including checks with past employers and the Disclosure and Barring Service. Reg Charity 526702.
The client requests no contact from agencies or media sales.
This job description may change to reflect changing requirements of the role.
The Role
Multiple Disadvantage refuge workers provide specialist support services to women with multiple needs, who have experienced domestic, or sexual violence and who have mental illness or use substances problematically.
You will work as part of the Refuge Team to enhance provision to women who may face additional barriers to accessing refuge or maintaining their space in supported accommodation. This role will be located over two boroughs, and you will have a small caseload across several sites. You will undertake risk assessments, safety plans and identify support needs in relation to move on such as accessing benefits, setting up utilities, budgeting, ensuring safety measures are in place and to support them to maintain their tenancy. You will provide solution focused casework, whilst ensuring the service users voice is heard throughout. Providing support with life skills and practical support in relation to skills that may not yet have been developed.
You will enhance the refuge service by providing ad hoc advice and capacity building for the refuge team in working with women who experience additional disadvantage. You will contribute to the smooth running of the refuge, including admissions of survivors. You will work with women to devise a support plan that meets their immediate practical and emotional needs and starts the process of recovery, linking women into more specialist support services where required. You will assist your colleagues with the smooth running of the refuge ensuring that rents and service charges are paid, rooms are available, organising repairs and responding to crisis situations.
Accountabilities
· Provide Solution-focused casework interventions with women who have experienced VAWG and severe and multiple disadvantage
· Provide emotional support using a trauma informed approach
· Ensure ongoing assessment and management of risks associated with service users within an attitude of ‘positive risk taking’
· Provide support with life skills, including practical assistance where skills are not yet developed
· Maintain accurate case notes and up to date records
· Contribute to the completion of outcomes reports and funding returns when required
· Complete risk assessments and safety and support planning to meet the individual needs of service users
· Build and maintain supportive relationships with women, empowering them to access services
· Involve service users in the design, development and delivery of the service
· Promote coordinated, joined-up service delivery for service users between violence against women services and drug and alcohol agencies, mental health, housing, health and legal agencies.
· Attend and contribute to MARAC as appropriate
· Be self-motivated to research processes and services in order to fully support and advocate for the women.
· Attend regular supervision sessions with your Line Manager.
Values, Behaviours & Competencies
· Committed to the purpose of Solace Women’s Aid, ensuring that the service user is at the heart of service delivery and development
· Feminist in understanding ‘Violence against Women and Girls’
· Committed to fostering innovation and continuous improvement in working practice
· Flexible and open to new challenges, ideas and experiences, and able to be self-reflective
· Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work
· Non-judgemental with a commitment to self-care within the team
· Collaborative, building relationships with internal and external partners.
Knowledge, Experience and Skills
· Experience of Working with Survivors of Domestic abuse who are multi disadvantaged in various ways or similar client group
· Experience of working in a multi disadvantage setting
· Experience of multi-agency partnership working.
· Experience of working managing risk and following case management procedures to meet the needs of a diverse and vulnerable client group
· In depth understanding of domestic and sexual abuse and its effect on women and children
· A good understanding of confidentiality and professional boundaries
· An understanding of, and commitment to, Equal Opportunities and diversity
· Ability to provide an effective key working service to women affected by domestic abuse
· Effective interpersonal and group work skills
· Ability to prioritise own work plan and work to deadlines
· Ability to operate and maintain basic administrative and financial systems
· Ability to provide accurate reports and record information
· Proficient use of Microsoft Office Packages
Qualifications
DAPA/IDVA/ISVA qualification desirable
We have an exciting opportunity for a Caseworker to join the Hampshire & Isle of Wight team working 37.5 hours per week. This role is offered on a hybrid basis with 3 days working from the office in the Basingstoke office and 2 days working from home.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression
About the role:
You are able to work a hybrid with 3 days working from the office in Basingstoke and 2 days working from home.
As a Caseworker you will:
- Make calls to offer support to victims of crime, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to all service users
- Work alongside and oversee the casework management of a small number of volunteer supporters
- Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
- Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
- Working as part of a team with staff and the volunteer team to provide a seamless service to clients
You will need:
- Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Role
Multiple Disadvantage refuge workers provide specialist support services to women with multiple needs, who have experienced domestic, or sexual violence and who have mental illness or use substances problematically.
You will work as part of the Refuge Team to enhance provision to women who may face additional barriers to accessing refuge or maintaining their space in supported accommodation. This role will be located over one or two boroughs, and you will have a small caseload across a number of sites. You will undertake risk assessments, safety plans and identify support needs in relation to move on such as accessing benefits, setting up utilities, budgeting, ensuring safety measures are in place and to support them to maintain their tenancy. You will provide solution focused casework, whilst ensuring the service users voice is heard throughout. Providing support with life skills and practical support in relation to skills that may not yet have been developed.
You will enhance the refuge service by providing ad hoc advise and capacity building for the refuge team in working with women who experience additional disadvantage. You will contribute to the smooth running of the refuge, including admissions of survivors. You will work with women to devise a support plan that meets their immediate practical and emotional needs and starts the process of recovery, linking women into more specialist support services where required. You will assist your colleagues with the smooth running of the refuge ensuring that rents and service charges are paid, rooms are available, organising repairs and responding to crisis situations.
Accountabilities
· Provide Solution-focused casework interventions with women who have experienced VAWG and severe and multiple disadvantage
· Provide emotional support using a trauma informed approach
· Ensure ongoing assessment and management of risks associated with service users within an attitude of ‘positive risk taking’
· Provide support with life skills, including practical assistance where skills are not yet developed
· Maintain accurate case notes and up to date records
· Contribute to the completion of outcomes reports and funding returns when required
· Complete risk assessments and safety and support planning to meet the individual needs of service users
· Build and maintain supportive relationships with women, empowering them to access services
· Involve service users in the design, development and delivery of the service
· Promote coordinated, joined-up service delivery for service users between violence against women services and drug and alcohol agencies, mental health, housing, health and legal agencies.
· Attend and contribute to MARAC as appropriate
· Be self-motivated to research processes and services in order to fully support and advocate for the women.
· Attend regular supervision sessions with your Line Manager
Values, Behaviours & Competencies
· Committed to the purpose of Solace Women’s Aid, ensuring that the service user is at the heart of service delivery and development
· Feminist in understanding ‘Violence against Women and Girls’
· Committed to fostering innovation and continuous improvement in working practice
· Flexible and open to new challenges, ideas and experiences, and able to be self-reflective
· Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work
· Non-judgemental with a commitment to self-care within the team
· Collaborative, building relationships with internal and external partners.
Knowledge, Experience and Skills
· Experience of working with survivors of domestic abuse or similar client group
· Experience of working in a multi disadvantage setting
· Experience of multi-agency partnership working.
· Experience of working managing risk and following case management procedures to meet the needs of a diverse and vulnerable client group
· In depth understanding of domestic and sexual abuse and its effect on women and children
· A good understanding of confidentiality and professional boundaries
· An understanding of, and commitment to, Equal Opportunities and diversity
· Ability to provide an effective key working service to women affected by domestic abuse
· Effective interpersonal and group work skills
· Ability to prioritise own work plan and work to deadlines
· Ability to operate and maintain basic administrative and financial systems
· Ability to provide accurate reports and record information
· Proficient use of Microsoft Office Packages
Qualifications
DAPA/IDVA/ISVA/housing/benefits qualification desirable
The client requests no contact from agencies or media sales.