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538
Welfare jobs
Page 25 of 36
London, Greater London (Hybrid)
£42,000 - £47,000 per year
Full-time
Temporary
Job description
The Sutton Trust is the UK’s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family’s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.
Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship, and career access programmes. And our support does not stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility.
Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice.
As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain’s low social mobility has never been greater.
Fundraising at the Sutton Trust
We are seeking a dynamic and driven fundraiser to be our Trusts and Foundations Manager. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.
Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030 will continue this fundraising trajectory to increase income to £12m. Trusts and foundations income currently accounts for c.37% of our fundraising, and we know there is considerable enthusiasm and opportunity in the grant-making world for building strategic partnerships with us.
Our fundraising approach will continue to focus on driving towards major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure Trust, Foundation and Statutory support.
The Role and Team
As Trusts and Foundations Manager (maternity cover), you will be an experienced, proactive relationship manager and fundraiser. You will be confident in delivering high quality reporting and stewardship to a wide variety of Trusts, Foundations, Statutory and organisational donors, as well as proactively approaching funding prospects and preparing applications to secure funds.
We have strong relationships with a range of trusts and foundations, and over the fixed term contract period we are looking for a confident fundraiser to manage and support a portfolio of funders as cover for a maternity leave within the Development team.
The role will contribute to growing the portfolio of Trusts, Foundations, and organisational donors (predominantly at the five-figure level), while also providing strategic support on grant management of our major six-and-seven-figure Trust and Foundation partners. This will include compiling key reports and supporting the gathering and analysing programmatic data. You will work closely with colleagues across both the Development Department, including the Development Director, and the wider organisation.
Main duties
New Business
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Undertake prospect research into trusts and foundations, statutory opportunities (contracts or grants), and organisational funders in collaboration with Trusts and Foundations colleagues, and other senior staff and senior volunteers. This includes identification, due diligence, qualification, and creating briefings and outreach plans.
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Work with Trusts and Foundations colleagues to cultivate a prospect pool of potential donors, looking at lapsed supporters, the prospect pipeline, stakeholder network mapping through the Board and Trustees, as well as funders with an active interest in education / social mobility.
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Submit compelling funding proposals and reports to mid-level trusts, foundations, statutory and organisational donors to secure income (predominately at the five-figure level) for the Trust. Work alongside other Development team and wider organisation members to ensure high-quality submissions.
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Alongside team members, manage the shared Development inbox to ensure all enquiries are dealt with in a prompt, consistent, and friendly manner.
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Follow all relevant policies and processes to ensure due diligence is completed for prospective donors and that income projections and plans for the portfolio are kept up to date.
Account Management and Development
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Manage and grow a small portfolio of trusts, foundations, statutory supporters, and organisational donors, delivering impactful stewardship (e.g. impact reporting) while meeting all donor reporting requirements to maximise financial income and partnership longevity.
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Support senior team members on strategic management of our major trust and foundation partners, including leading on compiling key impact reports, coordinating meetings, attending programme visits, event invites, writing targeted donor communications and reporting.
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Work with the Head of Fundraising Operations to compile and analyse key programmatic data for use by the Development team in their grant reporting.
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Be accountable for achieving agreed trusts and foundations income targets, looking for opportunities to grow funding and diversify income for this stream.
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Ensure all record keeping and administration relating to trusts and foundations income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures.
Fundraising Finance and Reporting
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Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required.
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Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for trust and foundation supporters and prospects.
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Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking and reporting for trusts and foundations income, through the Trust’s CRM (Salesforce), account management plans, and all relevant income pipeline documents.
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Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.
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Stay up to date with grant fundraising best practice, learning from senior members of the team, and keep abreast of developments and opportunities within the wider fundraising space.
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Other duties as necessary from time to time.
Person Specification
We welcome applications from individuals who have:
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Experience in successfully securing, managing, and developing Trust, Foundation, Statutory or organisational donor partnerships at four and five figure-level, from initial prospect research to securing income and ongoing grant management.
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Experience building and managing relationships, particularly in the philanthropic sector with organisational donors.
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Strong presentation skills and the ability to write compelling proposals and impact reports, or pitch to audiences with the intent of persuading them to your point of view or secure a specific outcome.
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Excellent verbal and written communication skills and the ability to summarise information from readily available sources clearly and concisely.
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Experience managing multiple priorities and tasks to successfully achieve project or other goals.
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Excellent prospect research skills and strong analytical skills.
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First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with confidence in a range of settings.
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Knowledge of fundraising in the education and/or not-for-profit sector.
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Experience using CRM software (ideally Salesforce) to accurately record funding relationships (desirable).
We are also looking for an individual who:
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Sympathetic to the aims of the Trust and its mission to address educational disadvantage and increase social mobility.
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Able to take the initiative and take responsibility for a wide variety of tasks and projects.
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Strong communicator, skilled at persuading others through writing and conversation.
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Enjoy working with impact and outcomes data to create compelling narratives for reporting purposes (desirable).
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Excellent attention to detail.
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Able to multi-task and prioritise multiple funder relationships.
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Able to work independently and as part of a team.
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Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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Contract: Full-time, Fixed term contract until 31 August 2027
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Salary: £42,000-£47,000
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Working location: Minimum of two office days per week. Our home working policy gives staff the option to - work from home for up to 60% of the time, with approval from their line manager.
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
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Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
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Safeguarding: DBS check may be required.
Interviews
Applications should reach us by 10am, Monday 13th April , with first round interviews held with first round interviews held on Tuesday, 21st April, and second round interviews held on Tuesday, 28th April. Both rounds will be held in our London office.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
Organisation
Posted on: 25 March 2026
Closing date: 13 April 2026 at 10:00
Tags: Administration, Fundraising, Advocacy, Education, Corporate Fundraising, Digital Fundraising
The client requests no contact from agencies or media sales.
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Doncaster, South Yorkshire (On-site)
£29,000 - £31,700 per year
Full-time
Contract (12 months with potential for extension )
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
The role
As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.
You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards.
This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.
This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients.
To succeed in this role, you will be:
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Resilient and calm under pressure
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A strong communicator and confident decision-maker
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Flexible and proactive in a fast-paced and evolving environment
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Organised, responsive, and capable of leading others through change
You’ll also bring experience of delivering advice and working with diverse client groups.
The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential.
Role profile
Team Leadership & Line Management
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Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners
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Conduct regular supervision, appraisals, and performance reviews.
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Support with recruitment, induction, and development for advisers and supervisors.
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Promote a culture of collaboration, learning, and inclusion.
Service Delivery Oversight
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Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach).
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Monitor session flow and respond to operational pressures and safeguarding issues.
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Manage rota planning and resource allocation in response to demand.
Quality & Compliance
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Oversee quality assurance and ensure advice meets Citizens Advice standards.
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Conduct case checks, Independent file reviews, and support remedial action where needed.
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Promote continuous improvement and respond to client feedback or complaints.
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Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner.
Technical Support & Guidance
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Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers
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Ensure technical knowledge is shared and updated across the team.
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Contribute to internal training and CPD activities.
Training & Development
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Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training.
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Monitor attendance at refresher events and promote a learning culture.
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Liaise with internal trainers to coordinate support and capacity building across teams.
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Ensure own training and professional development is kept up to date in line with role requirements.
Service Development & Data Monitoring
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Use data, KPIs and trends to inform improvements and plan service delivery.
Support the development and implementation of new projects and funding bids. -
Engage with partners and stakeholders to extend service reach and impact.
Research and campaigns
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Assist with research and campaigns by providing information on clients' circumstances and current issues faced
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Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
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Monitor service provision to ensure that it reaches the widest possible client group.
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Alert other staff to local and national issues and campaigns.
Person specification
Essential:
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At least 1 years’ experience supervising advice services or managing advice teams.
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Sound understanding of regulated advice delivery (e.g., debt, benefits, housing).
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Proven ability to manage people and deliver operational leadership.
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Experience conducting case checks and applying Citizens Advice quality standards.
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Strong interpersonal and problem-solving skills..
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Have access to a vehicle and be willing to travel to locations across Doncaster
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An understanding of local and national issues that may affect those accessing the service provision
Desirable:
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Experience of building relationships with partners and external organisations
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Experience of working within a community setting
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Proven experience of working towards and achieving targets and running funded projects
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Experience of providing advice
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Familiarity with Citizens Advice systems and service models.
In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Terms and conditions
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Full time salary £28,000 - £31,700 per annum depending on experience
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Hours - 37 hours per week with some requirement for out of usual office hours remote supervision
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A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days.
What we give our staff
We’re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively.
At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes:
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Access to the Cycle to Work scheme, promoting healthy, sustainable travel
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Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy
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A tailored induction and ongoing training, with opportunities for continuous professional development
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A collaborative, supportive team environment with regular peer support and knowledge sharing
The option to join our pension scheme through NEST, including employer contributions to support your financial future
Join us and be part of a friendly, purpose-driven team making a real difference in people’s lives across Doncaster.
Our values
We’re inventive. We’re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.
We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.
We’re responsible. We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.
3 things you should know about us
1. We’re local and we’re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.
2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.
3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
How Citizens Advice Doncaster Borough works
We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods.
We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff. Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits – and clients have access to our services through drop-in, appointment, telephone, email and web chat.
We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice.
Overview of Citizens Advice
The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members.
This role sits our network of independent charities, delivering services from
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over 600 local Citizens Advice outlets
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over 1,800 community centres, GPs’ surgeries and prisons
They do this with:
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6,500 local staff
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over 23,000 trained volunteers
Organisation
Refreshed on: 29 March 2026
Closing date: 10 April 2026 at 10:46
Tags: Advice / Information, Training / Learning, Business Development, Compliance / Quality, Delivery, Engagement / Outreach, Monitoring and Evaluation, Office Management, Governance / Management
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Birmingham, West Midlands (On-site)
£25,630 – £30,490 per annum depending on experience
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. This is an exciting opportunity to become a Key Worker within our high performing psychosocial drug and alcohol service in HMP Birmingham.
We provide a range of services for those affected by drugs and alcohol. Our skilled and compassionate team work closely with people who use our services to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.
You will be based in our psychosocial team working with adult males (over 18 years old). You will be responsible for delivering a range of elements of our substance use work including case management, assessments, care planning, the delivery of one-to-one interventions to include harm reduction and motivational work, group work, and engagement support as well as other associated duties. You need to be committed to supporting people who use our services to make positive changes to prepare them for release into the community, and you will arrange continuity of care. You will work in collaboration with the clinical team and integrated working is a key element of this role. You will work within the prison setting and contribute towards the wider prison drug strategy.
Having experience of supporting people with complex health needs including substance use, you will bring knowledge and commitment to deliver drug and alcohol treatment. You will have a non-judgemental attitude and a desire to support the lives of people who use our services to be healthier and safer by delivering a high-quality service.
Experience of working with drug and alcohol use is essential. You will be a competent communicator, with the ability to work independently and be comfortable and enthusiastic, both with the highlighted client group and working in partnership with other service providers. Previous experience or knowledge of working with individuals on opiate replacement treatment, and/or involved in the criminal justice system will be advantageous.
All posts are subject to an enhanced DBS Disclosure.
For more details and to apply, please visit our website.
Closing date: 19th April 2026.
Organisation
Posted on: 30 March 2026
Closing date: 19 April 2026 at 23:30
Job ref: 1678
Tags: Social Care / Development, Crime, Engagement / Outreach, Prison, Substance Misuse
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Poole, Dorset (Hybrid)
£35,853 - £42,181 + Benefits
Full-time
Contract or temporary (up to December 2026)
Job description
About us
Our purpose is simple, to save lives at sea. At the heart of the RNLI are thousands volunteers and their passion, talent and kindness has supported saving lives for over 200 years. Recognising the incredible contributions of our volunteers, supporters, and staff is vitally important to us — their commitment is what makes saving lives possible.
About the role
Recognising the huge contribution that volunteers make to the organisation is something we are immensely passionate about and to help us do this, we are looking for a talented Recognition Adviser to join the Volunteering Development and Inclusion team. This is an exciting opportunity to help shape our approach to volunteer recognition both now and for the future. In addition to leading the team in delivering our existing awards and events programme, the post holder will co-ordinate the review of current ways of working whilst exploring new ways of recognising volunteers.
About you
You will be an experienced, motivated volunteering professional who has developed and implemented volunteering recognition initiatives on a similar scale. Your communication and stakeholder engagement skills will be first class with experience of delivering volunteering recognition and most importantly, you will be passionate about making a difference.
Some of the benefits
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
An understanding of volunteering or previous experience of working in another charity would be helpful, but is not essential.
For more information and to apply, please visit our jobs page.
Closing date: 5 April 2026.
Interview date: w/c 13 April 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Organisation
Refreshed on: 30 March 2026
Closing date: 05 April 2026 at 23:30
Job ref: 21382
Tags: Administration, Advice / Information, Communications, Fundraising, Volunteering Management, Engagement / Outreach, Internal communication, Mentoring / Coaching, Monitoring and Evaluation, Strategy, Wellbeing
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Remote
£26,000 per year
Full-time
Contract (Fixed term contract until 31st August 2026 with the possibility of extension dependent on funding)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
Organisation
Brake
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
Refreshed on: 31 March 2026
Closing date: 06 April 2026 at 16:00
Tags: Advice / Information, Advocacy, Bereavement Support
The client requests no contact from agencies or media sales.
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London, Greater London (Hybrid)
£32,813 per year (FTE) (£21,000 actual)
Part-time (24 hours per week)
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
This is an exciting opportunity to lead a team doing important work in the local community
Earlsfield Foodbank was set up in 2013 and is part of IFAN. We are based in St Andrew's Church, Earlsfield, London SW18 and operate on a Thursday morning. Our team of Volunteers provides food and support to the 300 local "guests" that are registered with us. Typically 70-80 come each week. As food poverty is often a symptom other issues we provide further support on the day. The Home Café which is also based in the Church kindly enables us to provide a warm and welcoming atmosphere.
Our income is a mix of grants, donations (both cash and food direct) and fund raising events.
We are seeking a manager who can:
1. Lead the team on the Thursday morning.
2. Promote the role of the Foodbank within the local community to increase the level of donations from individuals and local businesses.
3. Work with the Trustees to secure multi-year grants.
As a registered Charity (number 1167812) the Foodbank is managed by a Board of Trustees who are selected for their skills and strong commitment to the Foodbank's objectives. You can read more about us in our Annual Report on the Charity Commission’s website.
A full proposed Job Description is available.
Application Instructions
Please apply with your CV and a cover letter outlining your suitability for the role.
Organisation
Refreshed on: 31 March 2026
Closing date: 10 April 2026 at 23:30
Tags: Campaigns, Communications, Fundraising, Volunteering Management, Operations, Food / Nutrition, Health and Safety, Homelessness, Logistics, Recruitment, Safeguarding, Governance / Management
The client requests no contact from agencies or media sales.
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Poole, Dorset (Hybrid)
£50,544 - £59,464 (dependent on experience)
Full-time
Contract or temporary (up to 12 months)
Job description
About us
Our purpose is simple, to save lives at sea. At the heart of the RNLI are over 35,000 volunteers and their passion, talent and kindness has supported saving lives for over 200 years.
Some of the benefits
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Competitive pension scheme (employer contributions of up to 10% of basic salary)
- Life assurance
- Health cash plan option
Your role
As we look to further develop volunteering and implement our plans for the future, we are seeking a talented Volunteering Growth Development Manager. As part of the Volunteering Development team, this role is critical in developing the volunteer experience for volunteers now, along with planning and implementing new approaches to attracting volunteers for the future.
This role will work across the organisation but have a focus in developing fundraising volunteering and will lead on:
- Developing and leading projects to improve the volunteering lifecycle and overall experience
- Leading how to celebrate volunteering across the organisation
- Seeking new ways to increase engagement and retention of volunteers
This position can be homebased or hybrid (Poole, Dorset).
About you
You will be an experienced, motivated volunteering professional who has developed and implemented volunteering initiatives on a similar scale. Your communication and stakeholder engagement skills will be first class and most importantly, you will be passionate about making a difference.
Experience of operating across multiple jurisdictions (UK and Ireland) is highly desirable.
For more information and to apply, please visit our jobs page.
Closing date: 5 April 2026.
Interview date: w/c 13 April 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Organisation
Refreshed on: 30 March 2026
Closing date: 05 April 2026 at 23:30
Job ref: 21364
Tags: Advice / Information, Campaigns, Communications, Fundraising, Training / Learning, Project Management, Business Development, Volunteering Management, Engagement / Outreach, Internal communication, Mentoring / Coaching, Monitoring and Evaluation, Strategy
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London, Greater London (On-site)
£29,000 - £32,000 per year (unqualified £29,000-£30,000) (£30,000 - £32,000 – qualified)
Full-time
Permanent
Job description
About the organisation
nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.
About the service
East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support. Services include advocacy, emotional and practical support, one-to-one counselling and group work.
About the role
The Rapid Response ISVA provides proactive support and advocacy service to female survivors of sexual violence aged 16+ who are engaging with the criminal justice system. This role will have a focus on supporting survivors who have been subjected to group-based Childhood Sexual Exploitation and Abuse, and whose criminal justice cases have been reopened under Operation Beaconport/Pintar. You will work as part of a growing Feminist Rape Crisis service that is developing to meet the needs of women and girls. These posts involve travel across East London, and a hybrid model of home, outreach and office working.
We’re looking for highly organised and self-motivated women who are passionate about ending violence against women. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls. We particularly welcome applications from Black, Asian and Minoritised women.
Job Ref: 205
Hours: 35 hours per week (including up to 1 evening a week and occasional Saturday mornings)
Salary: £29,000- £32,000 dependent on experience and qualifications (unqualified £29,000-£30,000, unqualified
£30,000 - £32,000 – qualified
Location:Hybrid model of office, outreach and home working
Term: Funded until March 2028
Closing date: 10am, 13 April 2026
Interview date: 22 April 2026
CVs will not be accepted.
This post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
Organisation
The Nia project
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
Delivering cutting edge services to end violence against women and children.
Refreshed on: 30 March 2026
Closing date: 13 April 2026 at 10:00
Job ref: 205
Tags: Advice / Information, Safeguarding, Victim Support, Social / Support Work
The client requests no contact from agencies or media sales.
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Bristol, Bath and North East Somerset (On-site)
£30,000 per year
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We are looking for a CRM & Data Officer to take ownership of HorseWorld’s supporter data and CRM system—ensuring it is accurate, compliant and actively enabling our fundraising to grow.
At HorseWorld, we believe in the power of horses to change lives.
For over 70 years, we’ve rescued, rehabilitated and rehomed horses, ponies and donkeys in need. Today, that work reaches further—through our Discovery programme, we partner rescued horses with children and young people who are struggling in mainstream education, helping them rebuild confidence, connection and a sense of possibility.
We are growing our impact, and with that comes the need for strong foundations.
Behind every donation, every supporter, every horse and every young person we reach, there is data we must be able to trust.
This role sits at the heart of that.
The Role
This is a pivotal role within our fundraising team. You will be the person who makes sure our systems work, our income is correctly recorded and reconciled, and our data is handled with care and integrity.
You will work closely with fundraising and finance colleagues, and with the CEO, to ensure that our data not only meets regulatory requirements, but supports better decisions, stronger relationships and increased income.
This is not just about maintaining data.
It’s about making it useful.
Key Responsibilities
CRM & Data Management
- Own and manage HorseWorld’s CRM system, ensuring data accuracy, integrity and usability
- Act as system administrator and lead on any future development or upgrades
- Produce reports and insights to support fundraising performance and decision-making
- Support colleagues to use the CRM effectively through guidance and training
Data Protection & Compliance
- Work with the CEO to ensure compliance with GDPR and relevant fundraising regulations
- Act as a key point of contact for data protection queries and audits
- Maintain clear processes, documentation and staff understanding of data responsibilities
Fundraising Operations & Financial Reconciliation
- Reconcile all fundraising income through the CRM with the Accounts team on a monthly basis
- Ensure all income streams (online platforms, standing orders, events, etc.) are accurately recorded and monitored
- Support fundraising activities and events with data and financial processes
Gift Aid
- Manage and improve Gift Aid processes to ensure efficiency and compliance
- Submit accurate monthly claims and maintain robust records
- Ensure readiness for HMRC inspection at all times
Lottery Administration
- Record and monitor lottery income
- Complete required returns to the Gambling Commission
- Ensure compliance with all relevant regulatory requirements
About You
You are someone who takes pride in getting things right.
You are naturally organised, detail-focused and comfortable working with data, systems and processes. You understand that accuracy matters—not just for compliance, but because it underpins trust, income and impact.
You are equally comfortable working independently and as part of a team, and you bring a practical, problem-solving mindset to your work.
You don’t just keep systems running—you look for ways to make them better.
Experience & Skills
Essential
- Experience working with CRM systems and managing data accurately and systematically
- Strong Excel and IT skills
- Experience in administrative roles involving finance and/or donor data
- Confidence in reconciling income and producing reports
- Ability to manage multiple priorities and meet deadlines
- Strong attention to detail and analytical thinking
Desirable
- Experience in a fundraising or charity environment
- Knowledge of Gift Aid and charity income processes
- Experience with Beacon CRM or similar systems
- Understanding of GDPR and data protection requirements
Personal Qualities
- Aligned with HorseWorld’s values: Caring, Collaborative, Proactive, Adaptable, Inclusive
- A collaborative team player who builds strong working relationships
- A proactive problem-solver with a “can do” attitude
- Comfortable taking ownership and working with minimal supervision
- Motivated by the impact of our work with horses and young people
Why This Role Matters
Every donation we receive, every supporter we engage, and every programme we deliver relies on data being accurate, compliant and usable.
In this role, your work will directly support:
- the growth of our fundraising income
- the strength of our supporter relationships
- and ultimately, the number of horses and young people we can help
It’s a role with real responsibility—and real impact.
Organisation
Posted on: 19 March 2026
Closing date: 13 April 2026 at 12:41
Tags: Administration, Compliance / Quality, Data Analysis, Data Entry, Data Protection, Information Management
The client requests no contact from agencies or media sales.
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Andover, Hampshire (Hybrid)
£42,000 - £45,000 per year (depending on experience)
Full-time
Permanent
Job description
Mid Value Donor Manager
Hours: 37.5 Hours per week, flexible working options considered
Salary: £42,000 - £45,000 (depending on experience)
Location: Remote or Hybrid role with some travel to our Andover, Hampshire office
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
The Mid-Value Donor role is a vital part of this vision and your extensive experience in cultivating and stewarding mid-value donors will help us achieve our ambitions and make a meaningful impact.
Working closely within our passionate and results driven Trusts and Philanthropy team, you will identify, recruit and develop mid-value donors from cold sources and from amongst our existing supporters and members. You will be helping us beat macular disease by creating tailored appeal programmes and stewardship journeys that inspire significant and sustained giving.
We are looking for someone who:
· Knows their Stuff when it comes to developing donor programmes that drive significant income.
· Can Make It Happen by delivering inspiring appeals and donor communications.
· Shows They Care in the way they speak with our funders and the way they work and support colleagues across our teams.
Does this sound like you? If so, we would love to hear from you and chat about this role in more detail.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease.
We offer flexible working options, 27 days annual leave, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit our website.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to beat macular disease we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Please review the attached Job Specificaiton
Please reivew the attached Job Advert on the application process
Closing date: Wednesday 1 April 2026 at 09:00
Online interviews will be held on: Thursday 16 April and Friday 17 April.
As part of the process, you will be required to complete a written task ahead of the interview.
Organisation
Posted on: 11 March 2026
Closing date: 01 April 2026 at 09:00
Tags: Blind, Health / Medical, Research, Major Donor
The client requests no contact from agencies or media sales.
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Chipping Norton, Oxfordshire (On-site)
£36,000 per year
Full-time
Permanent
Job description
We are seeking a Outreach Manager who is excited by the opportunity to join a passionate team committed to listening well, collaborating widely, and building innovative, community-centred responses that make a lasting difference. This role will help shape and strengthen the systems, processes, and partnerships that enable our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
About The Branch Trust
The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary’s Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving.
At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model—rooted in the life of the community—is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways.
Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.
Role Overview
The Outreach Manager will work closely with the CEO to lead and coordinate the charity’s frontline outreach work, particularly focusing on mental health support and domestic abuse response.
A key aspect of the role will also involve working closely with the Nurture Lead, who oversees the Nurture Team, to ensure strong collaboration, shared learning, and joined-up support for individuals and families engaging with The Branch Trust.
A large part of this role will be concentrating on building the collaborative work of The Branch, both building relationships with other services and networks and advocating for the work of The Branch.This role ensures consistency, quality, and impact across outreach activities while developing the organisation’s capacity to grow.
Key Responsibilities
Leadership and Organisational Development
•Build a trusted and effective working relationship with the CEO to collaboratively work on the outward focus of the charity and interaction with other voluntary and statutory organisations
•Work closely with the Nurture Lead to align outreach and nurture services.
•Translate strategy into practical plans and help the charity grow sustainably.
•Foster a positive, healthy, and safe organisational culture that safeguards both staff and clients.
Outreach Delivery and Coordination
•Lead and coordinate frontline outreach work, particularly mental health and domestic abuse support.
•Oversee Connect Cafe Help Desk Volunteers and shape services in partnership with support agencies.
•Ensure consistent standards, quality, and effectiveness across outreach activities.
•Develop and implement outreach strategies to support individuals and families experiencing hardship.
•Monitor and evaluate outreach initiatives to ensure they meet the charity’s goals.
Partnerships and Advocacy
•Build strong relationships with statutory and voluntary sector partners.
•Act as an advocate for the charity at events and in networks.
•Strengthen referral pathways with local authorities, schools, health professionals, and community organisations.
Team Management and Support
•Provide supervision, support, and training to outreach staff, volunteers, and interns.
•Motivate and support the team to deliver high-quality services.
•Ensure accountability, wellbeing, and ongoing development within the outreach team.
•Train as a Designated Safeguarding Lead
•Attend weekly staff meetings and contribute to team life, including leading a time of worship once per quarter.
Operations, Monitoring and Compliance
•Work with the CEO and Nurture Lead to review and develop systems for measuring and reporting impact.
•Ensure safeguarding and data protection (GDPR) standards are maintained.
•Support responsible management of budgets and resources.
Communications and Representation (optional, for discussion)
•Implement communication strategies via social media, newsletters, and website.
•Represent the charity at local, district, and county-wide meetings.
•Report progress and updates to the Board of Trustees as required.
Person Specification
Essential Experience
•Experience managing or supervising teams.
•Experience or strong interest in the charity/community sector.
•Demonstrable internal and external communication skills.
•Commitment to delivering organisational objectives effectively.
Desirable Experience
•Knowledge of statutory and voluntary sectors in Oxfordshire.
•Understanding of safeguarding, health & safety, and regulatory matters.
•Experience working collaboratively with external agencies.
Key Skills
•Strong interpersonal and leadership skills.
•Sound decision-making and problem-solving abilities.
•Ability to manage multiple priorities and projects.
•Experience measuring and reporting financial and impact data.
•Strong organisational and time management skills.
•Ability to inspire and motivate others.
•Confidence working with people from diverse backgrounds.
Qualifications
•Essential: Degree or equivalent relevant education.
•Desirable: Vocational qualifications; clean full driving licence.
Personal Attributes
•Motivated by strong Christian faith.
•Compassionate towards vulnerable individuals and families.
•Positive, organised, and proactive.
•Creative, flexible, and adaptable.
•Collaborative and enthusiastic, committed to professional development.
Additional Information
•Reports directly to the CEO under the governance of the Board of Trustees.
•Some work may take place in local schools, including St Mary’s Primary School and Chipping Norton Secondary School, following relevant policies.
•Subject to Enhanced DBS check.
•Genuine Occupational Requirement (GOR): practising Christian. Post holder will participate in and occasionally lead short acts of worship within team meetings.
•Training and development opportunities provided.
Application Instructions
Please complete the application form and send with your CV and a covering letter to our CEO, Emma Kennedy
Organisation
Posted on: 30 March 2026
Closing date: 24 April 2026 at 23:30
Job ref: Outreach Manager
Tags: Christian, Mental Health, Monitoring and Evaluation, Programme Management, Strategy, Governance / Management
The client requests no contact from agencies or media sales.
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Chipping Norton, Oxfordshire (On-site)
England, United Kingdom
£32,000 per year FTE
Part-time (24 hours per week)
Permanent
Job description
Charity Administrator
We are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
About The Branch Trust
The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary’s Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving.
At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model—rooted in the life of the community—is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways.
Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.
As our work continues to expand, we are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
Role Purpose
The Charity Administrator is responsible for governance support, HR operations, organisational systems, compliance, and internal processes. The role ensures the charity’s operational infrastructure runs smoothly and supports the staff and volunteer team effectively.
Working closely with the CEO and Trustees, the Charity Administrator will maintain, update and implement robust systems, oversee administrative and organisational processes, and support the charity’s ongoing growth and impact.
Key Responsibilities
Governance and Compliance
•Ensure the charity operates within appropriate governance structures and Charity Commission requirements.
•Act as the organisational lead on statutory and regulatory compliance, including GDPR and Health & Safety.
•Work with staff and Trustees to keep charity policies up to date and ensure they are implemented across the organisation.
•Support the preparation and collation of the charity’s Annual Impact Report.
•Liaise with the Charity Commission where required.
Organisational Operations
•Oversee the internal operations and administration of IT, HR, and legal processes.
•Support the daily running of the charity, including systems, processes, and management of organisational infrastructure, working alongside the Operations Manager.
•Work alongside the Finance Manager to approve payments and expenses.
•Help establish and maintain operational processes that enable the charity to grow sustainably.
HR and Team Support
•Support recruitment, onboarding, development, and retention of staff and volunteers.
•Maintain accurate personnel records for staff and Trustees.
•Contribute to the wellbeing and effectiveness of the team through strong organisational support, including Staff and Volunteer Handbooks.
•Attend weekly staff meetings and contribute to team life, including leading a time of worship once per quarter.
Data and Systems Management
•Oversee the charity’s IT contracts and liaise with the system providers regarding improvements or issues.
•Support staff in maintaining accurate data input and conduct regular data checks.
•Produce data reports as required and manage any data breaches appropriately.
•Ensure data is managed in line with GDPR and organisational policies.
•Support procurement, implementation, training and effective use of the charity’s CRM system.
Communications and Website (optional, for discussion)
•Help implement the charity’s communications strategy across the website, social media, and newsletters.
•Oversee and update website content in collaboration with external providers and the communications team.
•Assist in producing newsletters, leaflets, signage, and other communication materials.
Person Specification
Essential Skills and Experience
•Strong organisational and administrative skills with excellent attention to detail.
•Ability to work independently while collaborating effectively with a team.
•Experience supporting organisational operations, governance, or administration.
•Good understanding of data management and confidentiality.
•Strong communication and relationship-building skills.
•Ability to manage multiple tasks and priorities.
Desirable Experience
•Experience working within a charity or non-profit organisation.
•Familiarity with Charity Commission requirements and governance practices.
•Experience with CRM or data management systems.
•Experience supporting HR or operational processes.
Personal Qualities
•Highly trustworthy and reliable.
•Proactive and solution focused.
•Committed to supporting the mission and values of The Branch Trust.
•Comfortable working in a faith-based organisational environment.
Additional Information
•Reports directly to the CEO under the governance of the Board of Trustees.
•This job description outlines the main duties of the role but is not exhaustive.
•The appointment is subject to an Enhanced DBS check.
•Genuine Occupational Requirement (GOR): practising Christian. The post holder will participate in and occasionally lead short acts of worship within team meetings and uphold the Christian ethos of the organisation.
•Training and development opportunities will be provided.
Application Instructions
Please complete the job application and send with a CV and covering letter to the CEO, Emma Kennedy
Organisation
Posted on: 30 March 2026
Closing date: 24 April 2026 at 23:30
Job ref: Charity Administrator
Tags: Administration, Christian, Operations, Data Protection, Database Management, Monitoring and Evaluation, Strategy, Governance / Management
The client requests no contact from agencies or media sales.
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RM9 5AF (On-site)
£12,600 - £14,000 per year (FTE £31,500 - £35,000 depending on experience)
Part-time (14 hours per week including 1 evening per week)
Contract (This post is funded until March 2028)
Job description
About the organisation
nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.
About the service
East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support. Services include advocacy, emotional and practical support, one-to-one counselling and group work.
Job Ref: 206
Hours: 14 hours per week including 1 evening per week
Salary: [£12,600 – £14,000 (FTE £31,500 - £35,000 depending on experience
Team: East London Rape Crisis Therapeutic Team
Location: East London (Current office locations include Islington, Dagenham Heathway and Waltham Forest. We have further satellite counselling hubs across East London. We offer a hybrid working approach combined of office, outreach and home working)
Term: This post is funded until March 2028
Cvs will not be accepted
This post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
Organisation
The Nia project
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
Delivering cutting edge services to end violence against women and children.
Refreshed on: 30 March 2026
Closing date: 13 April 2026 at 10:00
Job ref: 206
Tags: Advice / Information, Safeguarding, Victim Support, Social / Support Work
The client requests no contact from agencies or media sales.
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Cumberland (Hybrid)
England, United Kingdom
£35,000 pro rata, per annum.
Part-time (initially 16 hours per week)
Permanent
Job description
About Us
Beginning Again is a Charitable Incorporated Organisation set up to promote the resettlement and rehabilitation of offenders and ex-offenders in order to reduce rates of re-offending and to contribute to the creation of safer communities.
It seeks to achieve its objectives primarily by providing mentoring, advice, and opportunities for gaining work experience in an outdoor setting as part of a team.
Role Purpose
This is a new, permanent role in Cumbria to implement the charity’s rehabilitation and resettlement plans to help reduce re-offending. The work we are undertaking, primarily horticultural, is currently focussed in the North West of the county but we wish to expand to other areas. The post holder will be expected to find new projects, suitable offenders and volunteers and to manage the Operations Officer. Assessing and managing risk is a crucial part of this role. As is collaboration with Probation services and local agencies as well as volunteer organisations.
Please see attached the job description and application form
Applications need to be received by 6.00pm on 14th April.
Interviews will be held on 21st April.
Organisation
Refreshed on: 31 March 2026
Closing date: 14 April 2026 at 18:00
Tags: Fundraising, Marketing, Volunteering Management, Operations, Crime, Risk Management, Strategy, Governance / Management
The client requests no contact from agencies or media sales.
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Kent (Hybrid)
Up to £24204.00 per annum
Contract (BBTECH_RESERVED:Text100)
Job description
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role to provide maternity cover for up to 1 year working 30 hours per week covering Medway Magistrates Court .
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses.
- Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
- Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
- Manage rotas, resource planning, and service coverage across the court cluster.
- Promote excellent communication across teams, facilitating team meetings and sharing learning.
- Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
- A strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff or service users.
- Excellent communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Organisation
Refreshed on: 20 March 2026
Closing date: 03 April 2026 at 15:29
Job ref: 6596
Tags: Social / Support Work
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