Welfare officer jobs in broadland, county durham
About Us
Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm.
As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.
About the Role
This is a key supporter-facing role where you will:
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Be the friendly first point of contact for members and prospective members via phone, email, and other channels.
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Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.
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Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.
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Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.
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Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.
About You
We’re looking for someone who is:
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Compassionate and member-focused, with a genuine desire to make every interaction count.
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Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.
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Confident and professional on the phone and in written communication.
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Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.
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Able to work both independently and as part of a team.
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Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).
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Experienced in supporter care, customer service, or a similar role (desirable but not essential).
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Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.
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Able to maintain strict confidentiality at all times.
Key Details
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Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM
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Salary: £11,885.71 pro-rata (£26,000 FTE)
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Contract: 12-month fixed-term contract, with potential for a permanent role
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Location: Remote (must be based in the UK)
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Additional hours: May be available for outbound campaigns, depending on business needs
What We Offer
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The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.
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A supportive, values-driven team environment.
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Training and development opportunities.
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Fully remote working environment.
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Team: Product Development
Location: Remote
Work pattern: 21 hours working each Wednesday, Thursday & Friday
Salary: Up to £25,650.44 per annum (pro rata of £42,750.72)
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Product Development Officer:
- Leading collaborative innovation and optimisation cycles and sprints using an insight led approach to develop new and existing products and activity
- Support the Product Development Manager to deliver overall Marketing and Income Generation targets by working across the directorate to manage innovation and new product development
- Identify, plan and develop new opportunities from end to end; from insight gathering and analysis to conducting pilots and stakeholder management
- Support the development of an innovative culture, building a culture of audience led decision making and supporting all Marketing and Income Generation teams to incorporate the product development process and techniques into their work
About the Strategy, Knowledge & Product Development team:
- We sit within the Strategy, Knowledge & Product Development team
- Our team is responsible for shaping and building innovation and renovation across our directorate to deliver income growth and drive awareness across a diverse audience
- We currently have a team of 5
What we’re looking for in our Senior Product Development Officer:
- Experience of working within Fundraising
- Experience of supporting the delivery of an Innovation and Product Development Strategy
- Significant experience of project management including stakeholder management & innovation projects
- Ability to manage and prioritise a high workload and multiple complex issues and tasks in a changing environment with tight deadlines
- A good working knowledge of fundraising disciplines
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 4th September 2025
Virtual interview date: W/C 15th September 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1) Anonymised application form
2) Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer – North of England
Job description
A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.
The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.
You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.
Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.
We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and other migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. We are looking to recruit an Employability Officer with our Language & Learning team which supports integration through three key areas: employability workshops and advice, digital skills training and non-accredited ESOL classes.
We are seeking someone with a good understanding of the issues and challenges faced by job seekers, particularly those whose first language is not English, to support migrants in their search for sustainable employment.
The successful candidate will play a vital role in empowering individuals, particularly those affected by changes to their right to work, to rebuild confidence, develop skills and move towards long-term employment. Working closely with the Employability Adviser and the wider team, they will deliver high-quality, person-centred support through our employability programmes, while also contributing to wider team activities and workshops that promote inclusion and opportunity.
Essential skills include the ability to juggle challenging caseloads and conflicting priorities; experience of supporting vulnerable individuals and dealing with safeguarding concerns; a thorough understanding and commitment to equal opportunities and experience of working with a CRM.
Action Foundation is an Equal Opportunity employer and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
We operate hybrid working and flexible hours to accommodate a healthy work-life balance. Our offices at the CastleGate are situated close to Newcastle’s vibrant Quayside.
Essential information
Hours: 35 hours per week (full time) with flexible hours/working pattern
Location: Based in Newcastle but with a requirement to work across Tyne & Wear, County Durham and Northumberland
Salary: £24, 715 to £27,832 (depending on experience) per annum plus 6%
pension contribution
Contract: Fixed term one year contract (subject to passing a two month probation period). An extension to this post may be possible, subject to further project funding.
Annual Leave: 28 days + English Bank Holidays
Application deadline: 23:59 Friday 26th September
Interview dates: Week commencing Monday 13th October at Action Foundation, CastleGate, Melbourne Street, Newcastle, NE1 2JQ (subject to change)
If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact Vanessa Montesi whose email address is available on the Action Foundation website.
Please refer to the attachments for the following:
o Job description
o Application form
o We do not accept CV’s
Please note that we reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
Community Project Officer (North)
Job title: Community Project Officer
Salary: £25,631 to £28,382 per annum
Hours: Full time – 37 hours per week
Location: Office based in Pegswood, Morpeth, with some homeworking and local travel in Tyne & Wear and Northumberland.
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential. As an organisation, we are proud of the effective role that our Community Project Officers play in delivering significant social, environmental and health outcomes with communities across the region.
About the role
We’re looking for a Community Project Officer who’s passionate about regeneration, partnership working, and making a real difference on the ground.
In this dynamic role, you will:
- Initiate, develop and deliver community regeneration projects across a diverse range of partners and sectors.
- Build strong, trusted relationships with local partners, community groups, and stakeholders.
- Spot and explore new opportunities for growth within the Land & Communities Programme.
- Work effectively both independently and as part of a multi-disciplinary project team.
- Apply a continuous improvement mindset, developing your own skills and embedding best practice in everything you do.
A bit about you
While you may bring expertise in a particular area, you’ll also be ready to adapt and contribute across different sectors to achieve our shared goals.
What you’ll bring:
- Experience in community project delivery, with a track record of collaboration and innovation.
- Strong organisational skills, including budget management and project planning.
- Excellent communication and relationship-building abilities.
- A proactive, solutions-focused approach and the confidence to seek support when needed.
- An understanding of countryside and park management would be an advantage.
If you’re ready to combine big-picture thinking with hands-on delivery, and want to help communities flourish for the long term, we’d love to hear from you.
Closing date: Midnight on Thursday 4th September 2025
We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home:
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer, we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adult
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Location Home based
Department Finance
Salary: £25,000 FTE
Hours: 24
Contract Type Permanent
Re-engage has just launched a new five-year strategy which will have growth at its heart. We’re looking for an exceptional person to join our team as a Finance Officer and be a vital part of this exciting phase of our development.
Reporting to the Director of Finance and Resources and sitting within the finance team you will work with your fellow Finance Officer to provide an exemplary financial service to all our stakeholders.
Re-engage currently has a finance team of just two and we’re looking to increase our capacity to ensure resilience as we enter the first year of our growth strategy.
The person we are looking for is self-motivated and highly organised and can take responsibility for the transactional processing of the charity’s finances along with your fellow Finance Officer, under the guidance of the Director of Finance and Resources.
There will be an opportunity to study for the AAT or another relevant financial qualification, with progression to providing support to produce financial information to trial balance.
Re-engage is committed to learning and development and to flexibility and will provide all necessary training for the right candidate.
Key responsibilities
Financial
- Undertake the processing of the purchase ledger function
- Ensure all stakeholders, internal and external, are paid promptly and accurately, and within the Charity’s payment terms
- Manage the finance mailbox
- Process all financial transactions relating to the charity’s bank accounts
- Undertake control accounts reconciliations
- Administration of the volunteer group funds
- Procurement of charity equipment
- Ensure financial controls are adhered to across the charity
- Ensure the financial timetables are adhered to
In conjunction with the Director of Finance and Resources assist with:
- the preparation of the monthly management accounts and reporting to stakeholders
- the preparation of the annual budget setting and interim reforecasts as required
- Assist with the preparation of the annual external audit
Systems
Work with the Director of Finance and Resources to improve, automate and streamline the charity’s financial processes and systems, including identifying and evaluating new systems where necessary and embedding finance into the charity's CRM
Other
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There will be occasional out of hours work required and travel to regional and team meetings is expected,
Benefits
- £25,000 per annum pro rata
- 24 hours per week
- Home-based
- Working from home allowance at the standard HMRC rate as detailed on the government website
- 26 days annual leave plus all Bank Holidays
- Health cash plan
- Pension contributions
- Death in service insurance
- Learning and development opportunities
- Employee Assistance Programme
About you
If you like working proactively and like to be busy, then you will enjoy this role. You will need to be comfortable with working at pace and keen to take responsibility for day-to-day operational activity.
You’ll need to be comfortable with numbers and have exceptional attention to detail. Discretion and confidentiality are a must due to the nature of the work. We’re looking for a person with a keenness to seek improvements to systems and processes, who can contribute to the continual improvement of our financial governance and administration.
You will also need strong communication skills as you will work closely with all other departments, managers, and volunteers.
Essential
- Experience of working in a finance department, with some knowledge of book-keeping
- Willingness to undertake vocational training
- Ability to multitask, prioritise workload and work under pressure to tight deadlines
- Ability to communicate effectively at all levels
- Excellent verbal and written communication skills
- At ease in the MS Office 365 suite of programs especially Excel and Word but also PowerPoint and MS Teams
- Able to promote a positive image of Re-engage at all times and a commitment to embracing the values of Re-engage
- Comfortable in an environment which promotes equality of opportunity, challenges ageism, empowers volunteers and recognises and values diversity
- An appreciation of the importance of confidentiality and the implications of GDPR
- Committed to excellent customer service
- Awareness of the value of voluntary activity
- Flexible and an interactive team player
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best. We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.
We use the recruitment platform Hireful. The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. To enable this please ensure your name you use on the application form matches exactly with that on your CV. We also add competency questions to the process which assess your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates. Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
The closing date for this role is 7 September 2025 at 23.59 and interviews will be held week commencing 15 September 2025.
REF-223538
We are recruiting a Suicide Prevention Officer who is bilingual in Welsh and English to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.
What you will do:
- Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
- Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
- Build relationships and partnerships to expand our reach and influence.
- Support the creation of e-learning and digital training resources.
- Prepare stakeholders for, and debrief them after, suicide interventions.
- Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
- Champion safeguarding, health and safety, and equality across all activity.
To be successful in this role you will have:
- A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
- A recognised training qualification or willingness to work towards one.
- Experience in delivering and developing training programmes and community-based projects in both English and Welsh.
- Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
- Strong relationship-building, presentation and time management skills.
- Professional curiosity, resilience, and a commitment to safeguarding.
- Confidence in working independently and remotely, with ability to travel as required.
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (Scale SCP 18), progressing by increments to £33,366 per annum (Scale SCP 23)
Hours: 37.5 hours per week
Location: Although this role is home based, the applicant should be based in Cardiff due to the regular travel across the area. There is also requirement to travel across the wider area of Wales and West of England.
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: 29th August 2025
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
A national gambling harm prevention organisation is looking for a passionate Training & Engagement Officer to deliver engaging training, build strong partnerships, and help raise awareness about gambling harms.
Salary: £32,000 – £35,000 (depending on experience)
Location: Remote / home-based, with UK travel for in-person sessions
The Role
As Training & Engagement Officer you’ll deliver high-quality gambling harm education and training across a variety of settings — from schools and youth groups to healthcare, community organisations, and local authorities.
You will:
- Deliver engaging training sessions both online and in-person, adapting content for different audiences.
- Build and maintain strong relationships with partners, commissioners, and stakeholders.
- Develop and improve evidence-based learning materials and resources.
- Represent Chapter One at events, forums, and in the media as a confident spokesperson.
- Collect feedback and insights to support programme evaluation and continual improvement.
About You
We are looking for someone with:
- Experience delivering training, workshops, or educational sessions.
- Excellent communication and public speaking skills.
- Strong organisational skills and the ability to manage a varied workload.
- An understanding of safeguarding and a commitment to inclusion.
- A genuine passion for harm reduction, social justice, or public health.
Desirable but not essential:
- Experience or knowledge of gambling harms, addiction, or mental health.
- Personal or professional lived experience in this area.
If you’re confident speaking to groups, skilled at building connections, and motivated by making a social impact, then please do get in touch ASAP for more information!
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In September 2024, National Numeracy launched a new ‘Schools & Families’ programme to support Primary School staff, parents and carers in increasing pupils’ confidence with numbers, positive feelings about maths, and awareness of the value of maths outside of the classroom. The programme also works to improve parents’, carers’, and school staff’s own confidence with numbers and with supporting children with their maths.
The programme has been hugely successful and is growing rapidly – we have now secured funding to deliver activity in all four nations of the UK and we are working with almost 300 schools currently.
The Schools & Families Programme Officer will support the Schools & Families Programme Manager in managing fast-paced activity across the UK, particularly delivering online training directly to school staff, recruiting schools, and visiting selected schools to ensure the success of the programme.
We are looking for someone who can support with this dynamic activity, is flexible, able to manage their time, and willing to adapt to the changing needs of the charity. National Numeracy has an office in Falmer near Brighton, in East Sussex, but the expectation for this role is that you will be based at home, travelling occasionally as needed across the UK.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Imagine a role where your creativity helps connect supporters to a powerful mission, raising vital income so more children facing disadvantage can discover their connection with the land that sustains us all.
We’re looking for a multitalented Digital Marketing Officer who has a passion and skill for creating captivating and emotionally driven content, who can also support fundraising campaigns and drive optimisation through user feedback and data analysis. You’ll be confident with writing copy for websites and newsletters, creating social media posts, and working with design tools to produce digital materials that inspire people to donate, support, and champion our cause.
This is a new and significant role for our charity, offering the chance to contribute fresh ideas and see the direct results of your work. You’ll be joining a highly supportive, creative and digitally literate team committed to using digital innovation to help ensure every child, no matter their circumstance, has access to impactful food, farming and nature-based education.
This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise the use of public transport this is not always feasible. Therefore, a valid driving licence is essential for this position.
Key Responsibilities:
Collect and Curate Impact Content
- Create compelling, emotionally resonant stories and visual content that demonstrate our impact, working closely with colleagues to ensure all materials are brand-aligned, accessible, and consistent in tone and style.
Design Campaign Materials and Reports
- Deliver digital campaigns by tailoring communications for key donor audiences, continually testing to optimise reach and engagement.
Digital Communications Oversight
- Manage social media content in partnership with the Digital Manager, using analytics to optimise performance and identifying emerging digital trends to enhance supporter engagement and income.
- Collaborate across teams to improve supporter journeys and digital engagement, while motivating ambassadors and influencers to amplify our reach and grow income.
About The Country Trust
The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.
When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.
Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations.
Who we are looking for:
- A Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.
- Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.
- This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required.
- This role will also deliver general administration and data processing as required.
- This is a full-time position for 35 hours per week. The salary for this position is £25,617.80 per annum.
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
- Eligibility for a Blue Light Card
Where you will be working: Homebased, with occasional travel when required.
About our application process:
To apply for this role please click the Apply button below.
As part of your application, you must provide a supporting statement that outlines your suitability and experience for the position. This statement should refer to the job description and person specification, and clearly demonstrate how you meet the requirements for the role.
Your supporting statement should specifically address the following three questions:
- The role requires extensive administration experience and use of different systems at the same time. Can you please outline your administration experience and systems you have used in previous employment?
- The Customer Relations and Sales Officer role is very fast paced, and you will be having meetings with customers/colleagues and responding to many emails each day. Could you please give an example of when you have had to use your time management, prioritisation and multitasking skills?
- The role is a remote role which requires substantial self-discipline and lone working. Can you outline your experience in this and how you effectively managed your workload?
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
We are looking for a creative and detail-oriented Digital Content Officer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining high-quality digital content across our platforms.
This role is home-based within England & Wales, the role is full time but we will consider applications from those interested in part-time hours and/or flexible working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
You'll work closely with service delivery teams, subject matter experts, and external partners to produce engaging, accessible content that supports victims and enhances our digital presence.
Key Responsibilities
- Commission, write, and produce digital content to support and inform service users.
- Collaborate with service delivery staff and local teams to create and roll out content.
- Maintain and update website content to improve user experience and increase self-referrals.
- Support the development and delivery of digital projects and enhancements.
- Develop SEO strategies and help manage our Google charity grant.
- Contribute to social media content and digital engagement.
- Use analytics to drive content improvements and insights.
You Will Have
- Excellent written and verbal communication skills.
- Experience editing and commissioning content for digital platforms.
- Proficiency with website content management systems.
- Strong interpersonal and collaborative skills.
- Ability to simplify complex information into plain English.
- Experience using analytics tools to measure content performance.
- Knowledge of Microsoft Office and SEO best practices.
- A commitment to equality, diversity, and safeguarding.
Key Deliverables
- Accurate and engaging digital copy for core services.
- Reviewed and improved website content.
- Compelling content for social media and digital campaigns.
Additional Information
- The role involves working with sensitive and potentially traumatic subject matter.
- Occasional travel to attend meetings will be required.
- The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 21-10-25 and 28-10-25.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Salary: up to £29,000 per annum pro rata
Location: Home working with some travel across the UK
Part time (2 days per week/14 hours per week)
Two-year fixed term contract
Closing date for applications: 14th September 2025
First interview: 22nd September 2025 (afternoon) or 23rd September 2025 (morning)
Second interview: 3rd October 2025
About Us
The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.
Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.
The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.
The Landscape Recovery team was set up as a response to the urgency of the inextricably linked nature and climate emergencies. The purpose of this team is to encourage and facilitate cross-Wildlife Trust action on landscape scale recovery, inject the rewilding approaches into the work of the Wildlife Trusts, coordinate land management activities where scale-economies are clear and to substantially increase funding for nature’s recovery across the Wildlife Trusts. The team is developing a range of programmes where RSWT acts as a ‘collective vehicle’ for groups of Trusts. For example, RSWT is leading a programme of peatland restoration through the Precious Peatlands project. Opportunities for such programmes are increasing – the UK is at a tipping point where either wildlife continues to decline or we finally grasp the opportunities of nature’s recovery.
About You
Working closely with colleagues at the Royal Society of Wildlife Trusts and with Local Wildlife Trusts, the Land Management Practice Officer will support The Wildlife Trusts Nature Reserves community of practice. This role will focus primarily, in the first instance, on supporting local Wildlife Trusts to reduce their pesticide use.
The post will help Trusts develop and share knowledge, skills and capacity in the realm of pesticide use reduction and, where possible, also across other aspects of land management. This work will support Goal 1 – Nature’s Recovery – of the Wildlife Trusts’ Strategy 2030.
You will be a highly organised, collaborative, and an experienced individual adept at managing customer focussed relationships. You will understand the needs of the Wildlife Trusts and the context in which they operate. You will be an excellent communicator – proficient at running meetings, organising information and putting together reports.
The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.
About the role
This is a unique and exciting opportunity to help deliver SSAFA volunteer support to the serving community.
You will work closely with the Serving Community Manager to develop SSAFA’s support to the serving community through its volunteer delivered Serving Community Teams and the Community Volunteering Service.
Your role will be to ensure a safe and quality service is delivered by volunteers, and support them from the recruitment and induction stage through to becoming a fully trained volunteer.
You will monitor and review the service, providing feedback on progress and areas of concern as well as statistical data to the Serving Community Manager.
In addition, you will provide support and supervision to Community Volunteers and ensure robust recording and handling of beneficiary data in line with SSAFA’s policies and procedures.
About the team
You will be part of a small innovative team working together to plan and deliver SSAFA’s support to the serving community, rolling out services which will assist volunteers in helping beneficiaries. You will work with all departments across SSAFA and with external stakeholders to raise awareness of the needs and challenges of the serving community and how SSAFA can help.
About you
We are looking for a highly organised individual to deliver volunteering support to the serving community. You will have a good understanding of the unique issues that the serving Armed Forces community may experience, and knowledge and experience of the charitable sector.
You will have experience of managing volunteers, have strong interpersonal skills and the ability to establish working relationships quickly.
As a proactive and motivated individual, you will have good project management skills in order to prioritise your time, and plan and deliver an exciting new services to the serving community.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 31 August 2025.
Interviews: 10 to 12 September 2025.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Imagine a role where your creativity and collaborative approach help connect supporters to a powerful mission, shifting the dial in the food and farming education sector so more children facing disadvantage can discover their connection with the land that sustains us all.
We’re seeking a skilled communicator and digital storyteller equally comfortable crafting social media posts, drafting briefing notes, or capturing and editing film content. You’ll be passionate about amplifying underrepresented voices and supporting social change through engaging communications that inform, connect and inspire.
You will work closely with colleagues across the organisation to drive engagement, raise our profile, and grow our digital presence through impactful multimedia storytelling. Your work will help bring the voices of children, families and communities to partners and supporters nationwide, placing The Country Trust’s mission at the heart of national conversations about wellbeing, education and tackling the poverty of opportunity.
This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise public transport use, this is not always feasible. Therefore, a valid driving licence is essential.
Key Responsibilities:
Communications & Influence
- Develop and deliver strategic, multi-channel communications that translate complex ideas into compelling messages to increase our influence across media, policy, and partner networks.
Multimedia Storytelling
- Create and deliver impactful, accessible multimedia content that amplifies beneficiary voices, supports advocacy, and aligns with our brand and strategic goals.
Stakeholder Engagement & Partnerships
- Develop and tailor impactful communications and materials that strengthen partnerships, engage funders, and support collaborative initiatives with partner organisations.
Press, Media & Digital Oversight
- Support on press and social media communications by managing media relationships, crafting timely content, and optimising outreach to amplify our advocacy and campaigns.
About The Country Trust
The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.
When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.
Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.
The client requests no contact from agencies or media sales.