About Us

At MSl we are unapologetically pro-choice. We believe that everyone should have the right to make choices about their own body and their own future. As one of the world’s leading providers of contraception and safe abortion care, we provide the means to do so. Our team members, working across 37 countries, provide high quality, safe services, when and where they are needed. Because when we can all determine our own futures, we can contribute to creating a better, more equal future for everyone. We expect all team members to align with our pro-choice values. 

MSI is committed to creating an inclusive environment with a workforce that is representative of the communities we serve. We’re proud to be an equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

MSI is committed to safeguarding and promoting the welfare of all team members and clients, with a particular focus on vulnerable groups. MSI is committed to compliance with all fair employment practices including citizenship and immigration status.

About the Role

The Content Officer is a key role within MSI’s Global Communications team, bringing our stories and data to life with engaging and effective copyrighting and design content.

Our Content Officer will source stories and create compelling visual and written content, including short videos, social graphics, and other creative content, finding opportunities to link these stories with the news agenda, to deliver engaging campaigns and content via our digital channels.

Our Content Officer will support and lead on story gathering trips, managing external agencies when needed, to gather high quality photography, videography, and case studies from MSI’s country programmes, providers, and clients.

With a visual eye, the content officer will act as a guardian of the MSI brand. They will help to draft, design and edit materials, including newsletters, publications, and website landing pages, with compelling copywriting to match, working with external design agencies where necessary.

As a keen writer, the Content Officer will be required to produce high quality copy and content for other channels, including internal communications, as required.

About You

At MSI, we are looking for team members who support our mission of delivering reproductive choice for all, via access to safe sexual and reproductive healthcare.

We expect all team members to share our vision and commitment to achieving our mission whilst promoting equality and safeguarding the welfare of all clients and colleagues.

We are looking for someone with the following:

Experience:

• Strong experience in a busy communications, marketing, digital or creative team (essential) 
• Proven impact at delivering high impact, engaging content (essential) 
• Experience of creating visual content including video and design products (essential) 
• Experience of disseminating content via digital channels and impactful campaigns (essential) 
• Excellent digital skills – highly proficient at Word, Outlook, Excel, PowerPoint (essential) 
• Proven creativity with strong design skills and experience using Photoshop or similar (essential) 
• Excellent organisational skills and ability to prioritise (essential) 
• Experience of managing external agencies (essential) 
• Experience of providing counsel and support on communications activities to colleagues at all levels within an organisation (essential) 
• Excellent oral and written communication skills, including grammar and spelling (essential) 
• Exposure to, and experience with, website content management systems (essential) 
• Experience working in an international organisation (desirable) 
• Experience in the not-for-profit sector (desirable) 

Skills:

• Ability to work in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice.
• Excellent written and verbal communications skills.
• Proficient at crafting engaging, accessible and informative content.
• Proven creativity and strong design skills with tools such as Photoshop or Canva. 
• Knowledge of content management systems (MSI uses Umbraco and Sharepoint). 
• A solid understanding of current affairs, ensuring our content is timely for the news agenda. 
• Excellent storytelling and news sense and the skills to identify proactive opportunities for external communications that support the organisation’s objectives. 
• Strong interpersonal skills, and the ability to work authoritatively, knowledgeably and confidently with external stakeholders and colleagues at every level of the organisation. 
• Outstanding organisational skills, including the ability to use initiative, prioritise workload and work under pressure to meet tight deadlines. 
• Meticulous attention to detail. 
• Enjoy working as part of a busy and fast-paced team. 
• Good working knowledge of Microsoft Office (Word, Excel and PowerPoint). 

Personal Attributes:

• Pro-choice
• Team player
• Commercially aware
• Culturally sensitive
• Professional
• Good attendance record 
• Able to work under pressure 
• Positive attitude
• Proactive
• Sense of humour

For more information about the role, please view the job description and person specification on our website.

Location: UK, London Support Office

Full-time: UK, 35hrs a week Monday to Friday

Contract type: Permanent

Salary:  £30,500 - £35,000 + discretionary bonus + benefits

Closing date:  14th November 2021(midnight GMT). Interviews may take place before this date for exceptional candidates.

Referral Support Officer, EYST Multilingual​ Helpline

Department: Wales

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under- represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We have a vacancy within our Wales team for a 0.5 FTE Referral  Support Officer. This role is funded by the Lottery until 31 June 2023.

Based in the Wales Partnerships Team, we are looking for a proactive and dedicated person with great attention to detail. The Referral Support Officer’s priority will be to support and increase referrals from the Ethnic Minorities & Youth Support Team (EYST’s) Multilingual Helpline into our advice services. You will also gather feedback on barriers to access as part of our organisational commitment to actively promote equity, diversity and inclusion. 

In this role you will draw together good practice on how we reach out to Black Asian and Minority Ethnic people in Wales who need advice. You will also gather and share information on how best to make onward referrals to the wider network of local Citizens Advice offices and quality assured advice providers. 

You will be an excellent communicator with an ability to establish effective working relationships with people across a range of organisations and differing business cultures. You will have a proven ability to influence and negotiate with external and internal stakeholders, and the ability to understand, explain and work within standardised processes e.g. referral systems.

Our commitment to flexible working extends to where we work. As Covid restrictions ease, Citizens Advice are moving towards a permanent mix of office and home based working which will give much more choice to staff, while still maintaining the best of collaborative working.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

Referral Support Officer, Advicelink Cymru

Department: Wales

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under- represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We have a vacancy within our Wales team for a full time Referral  Support Officer. This role is funded by the Single Advice Fund until end March 2023. Based in the Wales Partnerships Team, we are looking for a proactive and conscientious person with great attention to detail to provide administrative and organisational support to the team, including liaising with partners to increase referrals from priority groups into Citizens Advice services. This work will contribute to our organisational EDI objectives and the Welsh Government’s strategic equality objectives. 

The Referral Support Officer will work with colleagues within Citizens Advice, the Local Citizens Advice Network and with partners to support referrals. This will include sharing training resources, managing enquiries, managing referral capacity, keeping up to date with developments, and learning from good practice.

You will be well organised, self motivated, and an excellent communicator, with an ability to establish effective working relationships with people at all levels across a range of organisations and differing business cultures. You will have a proven ability to influence and negotiate with external and internal stakeholders, and the ability to understand, explain and work within standardised processes e.g. referral systems.

Our commitment to flexible working extends to where we work. As Covid restrictions ease, Citizens Advice are moving towards a permanent mix of office and home based working which will give much more choice to staff, while still maintaining the best of collaborative working.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

• Salary £32,825 per annum
• Hybrid and Flexible working options supported
• Fixed Term Contract – 6 months

About us

The Centre for Ageing Better is an independent charitable foundation, funded by The National Lottery Community Fund.

The Centre for Ageing Better creates change in policy and practice informed by evidence and works with partners across England to improve employment, housing, health and communities. We believe that more people living longer represents a huge opportunity for society and we want everyone to enjoy a good later life. But changes are needed so more people are in good health, are financially secure, are socially connected, and have a sense of meaning and purpose in later life. We have set out a bold ambition to do more on all these fronts.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

About the role

You will be joining the team which works to gather, synthesise, and communicate the evidence we need to change policy and practice.

You will be working across a variety of projects, providing support to teams across the organisation, and across our priority goal areas. Your work will help your colleagues – and partners at different organisations – understand what evidence is out there, what it means, and what more we need to do. Evidence Officers also manage externally commissioned research projects, write blogs and more substantive research outputs, and liaise with outside partners.

About you

You will be able to assimilate and synthesise information quickly and communicate it clearly. You don’t need a research background – you just need organisational skills and a curious and analytical mind, which you might have developed in an undergraduate degree, or further study, or through a career in a different field.

To apply please send application form in Word format (No CVs). The closing date for this role is 5pm on Friday 12th November 2021 with interviews to take place w/c 22nd November 2021. Please complete the below Equality and Diversity form and return alongside your application form.

Hours: Full time (37.5 hours per week)
Salary: £21 711
Contract Duration: Fixed term for 12 months
Line Manager: Welfare Rights Team Lead
Location: Mind & NHS premises and Working From Home

Mind in the City, Hackney and Waltham Forest is the leading charity in East London supporting people with mental health problems and working to improve wellbeing.

This is a vital time to join the Welfare Rights Team of Mind CHWF as the COVID-19 pandemic and continued trajectory of government welfare policy have seen many more people pushed into financial uncertainty.

In addition to delivering front-line support to service users, team members will contribute to Mind’s activist efforts going forward, by supporting the training and development of Peer workers and by feeding into campaigning efforts around welfare reform on a wider scale. As such, the successful applicant will be involved in advocating on behalf of disabled adults and adults with additional support needs both locally as well as on a national level to fight discrimination and inequality resulting from government policy.

The successful candidate will support the Welfare Rights Team in delivering a Welfare Rights Advice Service to adults with disabled adults and adults with mental health conditions in the City, Hackney and Waltham Forest. Advice and casework will be offered both face-to-face and over the phone, with the successful candidate maintaining a caseload of their own clients with whom they will work long-term to support in claiming benefits. They will work with clients both in the community and in NHS settings. They will also input on campaigning being done by Mind in an effort to push for welfare reforms and improvements to government policy.

To be considered, applicants must demonstrate a passion for social justice and for tackling discrimination and inequality, particularly around mental health. Experience or understanding of the needs of disabled people is a must, as is the ability to engage in an appropriate and understanding manner with adults with additional support needs.

This role involves advising mental health service users to support them in claiming welfare benefits, and as such the successful applicant will demonstrate both compassion and the commitment to advocate on behalf of those who feel unable to do so without support.

Excellent written and verbal communications are required, as well as the ability to prioritise and maintain your own caseload of clients.

The deadline for applications is the 8th November 2021. To apply, please complete the application form and attach it together with your CV via the Breathe HR link, please ensure you attach both when you press “Apply Now”.

We are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage applications from those from ethnic minority backgrounds or other underrepresented backgrounds.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please ensure you complete the equal opportunities section of the application form.
We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our privacy notice.

The Baytree Centre is a social inclusion project supporting local women and girls in the heart of Brixton.We are recruiting a Welfare and/or Housing Adviser to join our Women’s Services Team.  Your role will be to provide high quality, effective information, advice and guidance in the areas of welfare benefits and/or housing to Baytree’s beneficiaries.  You will work closely with our team of Social Mobility Coaches so that the advice you provide is embedded within a longer term holistic programme of support for the women. 

We are looking for a Welfare Adviser to deliver high-quality advice and casework services at our centre, as well as external locations across South London.

• Hours: 22.5 hours per week
• Contract: Fixed-term, ending November 2022 with the possibility of extension
• Reporting to: Programme Manager - Advice
• Pay band: £25,258 to £27,341 (pro rata)
• Annual leave: 30 days per year (pro rata) 
• Deadline to apply: Rolling

We encourage applicants to apply as soon as possible, as we will be reviewing applications as we receive them.

Can you lead Lewisham’s key advice charity to deliver excellent services and through change?

At Citizens Advice Lewisham, we help people find a way forward. Our informed, independent advice assists service users to overcome life’s challenges – from managing money to understanding their housing rights; from navigating benefit rules to clarifying their employment rights. Every year, we support thousands of people in need, giving them a voice and a chance to make things better. You can play an important part in our vital work.

We are a leading advice agency in the diverse South East London borough, with a turnover of £1.5m, 40 staff and up to 50 volunteers, supporting over 20,000 people each year.

We are a charity in our own right - legally independent from but proudly affiliated to national Citizens Advice – raising our funds from statutory authorities, trusts, lottery distribution boards, and donations.

Joining us in this key role, you will:

• be responsible, alongside our Trustees, for the strategy and direction of CAL;
• lead a skilled and committed staff and volunteer team;
• lead external stakeholder liaison;
• blend innovation with tradition in service delivery, recruitment and retention of staff and volunteers in order to overcome fundraising challenges.

To be successful, you will have:

• strong leadership skills;
• knowledge of the charity sector;
• experience of working in advice or a related field;
• excellent communication and business skills;
• experience with finance and change management.

In return, benefits include 25 days’ annual leave (rising to 30 after 2 years’ service) and up to 7.5% pension contribution.

For further information and to apply, click the Apply button.

Closing date: 9.30am on 8th November 2021

Interview date: 19th November 2021

Please note, we do not accept CVs. No agencies, please.

This role is currently home-based due to Covid-19 restrictions and we are open to applicants across the UK. We are also open to flexible working arrangements.

About the Role

You will provide policy advice and support for Leonard Cheshire in order to increase our influence and drive positive change with disabled people. You will support policy analysis and engagement on social and public policy as it relates to disabled people in the UK, working collaboratively with colleagues in the devolved nations.

At Leonard Cheshire we’re proud to be pioneers for change in the UK and across the globe. We’re currently campaigning for change on social care, employment and transport in the UK and for better education for girls with disabilities internationally.

About You

• You will bring demonstrable experience of working in a policy team and have knowledge and experience of methods used in policy development and influencing, including engaging with government consultations.
• You will have excellent written and verbal communication skills and strong analytical skills, both in terms of analysing qualitative and quantitative research.
• You will have experience of involving people with lived experience in policy work.
• You will have an understanding of current policy issues relevant to disabled people and a passion for delivering positive outcomes with disabled people.

If your are interested in this opportunity, please visit our website via the Apply button to download the job description and apply.

Closing date: 8 November 2021

About Leonard Cheshire

We are Leonard Cheshire – supporting individuals to live, learn and work as independently as they choose, whatever their ability. We are the UK’s largest voluntary sector provider of services for people with disabilities.  We’re at the heart of local life – opening doors to opportunity, choice and support in communities around the globe. Through pioneering research and innovation, we are building a fairer, more inclusive society that recognises the positive contributions we all make, and where we are all proud to play our part. Internationally, we are a specialist development NGO delivering inclusive education, youth leadership and access to livelihoods programmes across Africa and Asia.

What we Offer

• A generous employer contribution to a company pension scheme with additional life cover
• Substantial annual leave, with the option to buy or sell leave
• Access to a cash health plan at favourable rates
• A comprehensive employee assistance programme

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *

Recruitment Adviser

Location: West London

Contract: Permanent

Pattern: Full Time

Closing date: Friday 12 November

Interviews: w/c 15 November

Salary: £35,000 - £40,000 per annum, DOE

About the role:

As the subject matter expert for recruitment within the Central team, you will use your expertise to help Ark and our start-up partners to find great talent at all levels, champion the Ark employer brand, and develop critical talent pipelines through proactive candidate cultivation

Key Responsibilities and Duties:  

• Manage end to end recruitment processes, and deliver hands on recruitment support from posting adverts to shortlisting candidates to scheduling and attending interviews
• Develop an effective attraction strategy which delivers high quality candidates, and complements the development of our pipeline of internal talent
• Build a pipeline of warm candidates for our key central functions using existing outreach channels including LinkedIn Recruiter
• Nurture relationships with Hiring Managers across our Central team and Ark Ventures to provide support, guidance and expertise at each stage of the recruitment process
• Work alongside the Schools Recruitment team to ensure that the Ark employer brand continues to attract a wide diversity of high-calibre applicants
• Create and manage various resources on our intranet including the Central Recruitment Toolkit and the Internal Vacancies page

Key Requirements:

• Successful record of managing end to end recruitment campaigns
• Experience of recruiting through strategic outreach campaigns and recruiting through social media, particularly LinkedIn
• Record of developing and implementing effective candidate attraction and cultivation strategies, including for hard to fill and critical roles 
• Genuine passion for and a belief in the potential of every student
• Strong communication and interpersonal skills, comfortable and confident working with internal and external stakeholders at all levels
• Drive and enthusiasm for promoting the organisation and sourcing candidates of the highest quality; a natural networker

Benefits

• 27 days annual leave plus bank holidays, rising with each year of service
• We are committed to providing high-quality professional learning throughout your career with us and offer a variety of training sessions and experiences designed to meet your needs
• Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bicycle and gym discounts offering up to 40% off your local gym

About Ark

Ark is an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we are a network of 39 schools, educating around 28,500 pupils in areas where we can make the biggest difference. We also incubate start-up programmes (Ark Ventures) that improve the education system.

How to Apply:

Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by 10am on Friday 12 November but please note: we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response.

Interviews will be arranged as suitable candidates are identified, so early application is strongly advised

Ark is committed to safeguarding and promoting the welfare of children and young people; all successful candidates will be subject to an enhanced Disclosure and Barring Service check.

Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives. 

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 37 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflicts and natural disasters.

We are currently recruiting for the position of ‘Email Marketing Officer’ to join the Islamic Relief UK division based in our Waterloo offices, London. The purpose of the role is to deliver and grow IRUK’s Email and SMS marketing programme end-to-end from conception to delivery, and responsible for managing the Email and SMS platforms, ensuring regular reporting on email and SMS campaigns. Support the design and execution of bespoke supporter journeys, and lead on developing and testing Email and SMS content which drives engagement and conversion. Continuously monitor and optimise Email and SMS campaigns ensuring IRUK is maximising on existing and new supporters.

The successful candidate must have or be:

• Strong understanding of the major technology-driven changes and trends affecting the online media and advertising industries
• Good understanding of developing and reporting against set KPIs and metrics
• Have demonstrable understanding of email and SMS marketing and data segmentation
• Excellent written and verbal communication skills, with the ability to write clear and concise email copy
• Experience of running email marketing campaigns geared towards British Muslims
• Experience of successfully implementing email marketing programmes and email automation
• Experience of implementing supporter segmentation processes for email marketing purposes
• Hands-on Experience of using email marketing platforms (Islamic Relief UK currently uses Communicator & Campaigner)
• Experience of relationship and stakeholder management
• Ability to craft engaging copy for email marketing
• Understanding of charity sector marketing

If you are talented, reliable, service minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 10/12/2021.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Applicants should be sympathetic to the values of Islamic Relief:

(Sincerity, Excellence, Compassion, Social Justice and Custodianship)

Islamic Relief is an equal opportunities employer

This is an exciting opportunity to join a growing team whose work has a direct impact on the perception and capability of Frontline to bring about change. This role has a high level of autonomy, creativity and the potential for significant skills development. You will be tasked with identifying and executing a range of activities and content to connect with and influence key audiences, focusing on parliamentarians and other political stakeholders, to raise awareness of Frontline’s work and the importance of our role in developing excellent social work practice and leadership in order to create social change for children without safe and stable homes.

We are looking for an experienced professional to join the communications team, which sits within the External Relations (ER) division. The ER division is responsible for the message and reputation of Frontline, and inspiring support for the charity. The communications team leads on messaging, press, digital content, public affairs and events, alongside the Fundraising and Marketing teams. Frontline has a reputation for high quality, high impact communications. Whether it be broadcast, web, film, audio or social, our work cuts through to deliver the charity’s messages. ​

Our communication activity directly impacts on the success of the organisation by attracting recruits for our programmes, showcasing our work to funders, influencers and decision makers and highlighting our role in creating social change.

We believe that diversity makes for a stronger team and want our organisation to better reflect the communities we serve. Therefore, we are actively seeking applicants from ethnic minority backgrounds for this role. We are also a disability confident employer and welcome applicants with disabilities. Please let us know how we can make the recruitment process more accessible for you by emailing our People team.

We are recruiting an experienced and motivated Senior Finance Officer with a proven track record of delivering to deadlines in a busy and dynamic environment. This is a varied role that will process transactions, perform reconciliations and help ensure that financial controls and policies are followed across the charity and its trading subsidiaries.

For more information about the role, please read the Job Pack. 

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We’re looking for someone with exceptional design and data visualisation skills to work with our policy teams to turn our research, evidence, and policy arguments into high quality, visually engaging outputs which help make our case to decision makers.

You’ll be based in our Energy policy team but will work across our policy teams covering all the issues we work on - including Universal Credit, housing and other essential services like broadband, insurance and post.

You’ll play a vital role providing design expertise - designing reports, infographics and other outputs (e.g. for social media) to communicate complex policy asks in a visually engaging way to make sure we’re in the best possible place to secure changes for our clients and consumers.

If you have a great eye for detail, experience creating visually engaging outputs which communicate complex information, and a passion for making society fairer - this could be you! Have a look at the job pack for more information.

Our commitment to flexible working extends to where we work. As Covid restrictions ease, Citizens Advice are moving towards a permanent mix of office and home based working which will give much more choice to staff, while still maintaining the best of collaborative working.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

This vacancy closes at 23.59 on the closing date.