Welfare officer jobs

Housing Services Manager

Are you a people-focused housing professional who thrives in a fast-paced, community-driven environment? We’re looking for a Housing Services Manager to lead a multi-skilled team delivering high-quality housing services, tenancy support, and estate management.

Position: Housing Services Manager
Salary: 48,540.20  per annum
Location: North London / Hybrid
Contract: Full time / Permanent

Closing Date: 16th July 2025
Interview Date: Week commencing 22nd July 2025

In this role you will:

• Lead and develop a high-performing team of Housing professionals including Estate Managers, Welfare and Safeguarding Officers, and more.
• Oversee all areas of housing management including allocations, lettings, tenancy sustainment, income collection, and estate services.
• Drive service improvements aligned to the Better Social Housing Review and Social Housing White Paper.
• Manage contracts for cleaning, grounds maintenance, and other estate services.
• Monitor budgets and ensure effective rent and service charge management.
• Support digital innovation in tenancy services and customer engagement.
• Collaborate with Asset Management and local partners to enhance housing standards and community wellbeing.
• Take part in the out-of-hours duty rota and contribute to wider operational responsibilities.

About you:
We’re looking for an experienced housing leader with a proactive, collaborative approach and strong organisational and communication skills.

Essential skills & experience:

• Proven experience managing a range of housing management functions.
• Strong leadership skills and the ability to coach and develop a high-performing team.
• Knowledge of regulatory requirements including Consumer Standards and Building Safety.
• Confident with digital systems and mobile working practices.
• Experience managing budgets and service contracts.
• Ability to deliver effective performance reporting and customer feedback analysis.
• Commitment to inclusion, safeguarding, and resident involvement.

Desirable:

• Chartered Institute of Housing (CIH) qualification (level 2 or above) or willingness to work towards one.
• Understanding of the needs of vulnerable tenants, especially in supported and sheltered housing.

About the organisation:
The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth!

Other roles you may have experience of could include: Housing Manager, Tenancy Services Manager, Neighbourhood Services Manager, Area Housing Manager, Estate Services Manager, Supported Housing Manager, Housing Operations Manager.

This is an exciting opportunity to make a genuine difference in the lives of residents and communities. If you’re passionate about excellent housing services and team leadership, we’d love to hear from you!

Job Title: Health Independent Gender Vioelnce Advocate (Health IGVA)

Location: The Gaia Centre, Lambeth (London)
Salary: £28,857.12 per annum, including London weighting if applicable
Contract type: Full Time, Fixed Term Contract (2 June 2026) 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Health IGVA supporting women and children who are impacted by different strands of Violence Against Women and Girls (VAWG). You will work closely with victims of VAWG from the point of crisis, to provide high quality independent advocacy and support to survivors of VAWG at the highest risk and their children.

The Health IGVA will train and provide ongoing support to GP practices and other health professionals and providers to enable primary and secondary care staff to be able to effectively talk to their patients about gender based abuse and different strands of Violence Against Women and Girls (VAWG): including Domestic abuse and violence (physical, sexual, emotional,  psychological, economic or tech abuse)​​, Sexual Violence (Rape and sexual assault​)​, Stalking and harassment ​, Sexual exploitation ​​(including women working in sex industry and Child Sexual Exploitation)​​, Female genital mutilation (FGM)​/cutting , Forced marriage​​, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth.

The post holder will work in partnership with the local Integrated Care Board (ICB) and the Gaia Service Manager to proactively develop and maintain links with health providers in the local area and build links with health professionals and support agencies. 

The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support.

The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 July 2025

Interview Date: 7 and 8 July 2025

Shape HR strategy while supporting a global Christian mission. Lead with professionalism, compassion and faith at OMF International (UK) Manchester office.

This is an opportunity to make a lasting impact as Human Resources Manager at OMF Internation (UK), a Christian mission organisation serving East Asia’s peoples. You’ll provide strategic HR leadership and expert operational guidance to a dedicated team of staff and volunteers, ensuring legal compliance, pastoral care, and effective people management. You will influence organisational culture, support recruitment and safeguarding, and champion best practice all within a prayerful and values-driven environment.

Based in central Manchester, this role is ideal for a qualified HR professional who brings strong technical expertise and a heart for mission. If you are passionate about effective HR, team wellbeing, and contributing to the global mission, we would love to hear from you.

There is an Occupational Requirement for the jobholder to be a practising Christian, an active member of a local church, able to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement.

Future Men is seeking a social media and marketing officer to help us tell compelling stories about the important work that we are doing with boys and young men. This job is ideal for someone seeking their next step in their social media and marketing journey.

For full details, please read the scope of work on our website. 

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Director of Resources will ensure that the organisation has appropriate resources in place to deliver services to the charity’s various teams and will monitor/control that delivery. This role will help develop new opportunities, shared standards, services and best practices to improve efficiency and effectiveness, including the use of technology. It also focuses on strategic planning, resource management and risk oversight to support the smooth and effective operation of the organisation. The Director of Resources will be a member of the senior management team and will play a vital senior role in contributing to the overall leadership of FEC.

​Interested? Want to know more about the Charity? Please check the Charity website.

Eager to know more the role? Have a look at the Job Description attached.

​What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 30 June 2025

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process

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About Katherine Low Settlement   

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.   

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people. 

We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.

Role Purpose 

Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role. 

Responsibilities and Duties 

• Drafting and submitting funding bids up to c£10k grant value 

• Reporting to funders and supporting relationships with funders and partners

• Researching and identifying grant funding opportunities 

• Managing bid writing process, including gathering input from colleagues 

• Briefing programme colleagues on project monitoring required to produce funding reports, including case studies 

• Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders 

• Ensuring project reports are completed and submitted to funders on time 

• Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors 

• Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice 

Skills and Experience 

• Track record of fundraising from trusts and foundations for project, core, and multiyear funding 

• Working with colleagues to complete funding bids and collect information for reporting requirements 

• Proven effective lead generation skills 

• Excellent verbal and written communication skills 

• Ability to plan and prioritise to meet deadlines 

• Excellent report writing for funders and proofreading skills 

• Proven effective CRM database use such as the ability to maintain accurate record and income forecasting 

• Donor stewardship experience

• Up-to-date knowledge of fundraising best practice and regulation, including GDPR 

Personal Qualities  

• Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society 

• Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking 

• Highly self-motivated and positive, with a self-managing “can do” attitude 

• Self-directed, results driven and able to multi-task with resilience and adaptability. 

• Strong collaborative spirit

• High levels of personal and professional integrity

• Strong attention to detail and quality

• Reliable, with a willingness to work flexibly outside of office hours. 

• Clear commitment to our values 

Further Information  

• Katherine Low Settlement is committed to Diversity, Equity and Inclusion

• All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check

• You will adhere to matters of confidentiality concerning this role and the KLS team 

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.  

Information Management and GDPR Lead 

Salary: up to £35,000 per annum  

Location: Newark - Hybrid working with occasional travel to other places of work  

Full time (35 hours per week)  

2 year initial contract with possibility of extension 

Closing date for applications: 22nd June 2025  

First interview: 1st and 2nd July 2025  

Second interview: 11th July 2025 

About Us  

Our  are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. They have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. 

The next few years will be critical in determining what kind of world we all live in. Our client need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. They recognise that this will require big, bold changes in the way our client work, not least in how they mobilise others and support them to organise within their own communities. 

About You  

Do you have expertise in information management, data governance, and GDPR compliance? Do you have experience developing and delivering data services that support organisational goals and compliance? 

They are looking to recruit an experienced Information Management and GDPR Lead to drive best practices in data governance, privacy, and compliance across our client. This role will develop and manage a data protection service that provides guidance, tools, and resources to help our clients handle personal and non-personal data securely and effectively. You will oversee GDPR compliance, privacy notices, data-sharing agreements, and third-party processing, ensuring a consistent approach across the federation. 

Alongside being their DPO, you will provide specialist support on areas such as subject access requests (SARs), monitor emerging legislation, develop and maintain template agreements, and ensure our client have access to legal expertise via external contractors. A key part of the role will be horizon scanning to keep our client informed and prepared for upcoming regulatory changes, which will include thinking about the governance of artificial intelligence for our client and federation. You will also support shared data services, including the data lake, and help align CRM systems and third-party platforms with compliance requirements. Additionally you will monitor our clients risk exposure and compliance. We expect around 30/50% of the role will be supporting them, with the other up to 70% providing support and consultancy to the Trusts. 

This role is critical in embedding a solid data culture, ensuring Trusts have the right processes and tools to manage their data responsibly, effectively, and in alignment with evolving legal and regulatory frameworks. 

You are an experienced information management and data protection professional with a deep understanding of GDPR and data governance. You have a track record of managing data protection services, providing expert guidance on privacy, compliance, and best practices. You are confident in interpreting and implementing data protection legislation, supporting teams to embed robust information management processes, and ensuring compliance across a complex federated organisation. 

You are skilled in horizon scanning, keeping ahead of emerging data regulations and risks, and ensuring our client remain compliant and proactive in response to legislative changes. You are comfortable developing template agreements, privacy notices, and data-sharing policies, ensuring consistency and compliance across multiple Trusts. 

With excellent communication and problem-solving skills, you can translate complex legal and technical requirements into clear, practical guidance. You have experience working across teams, building trust and engagement, and delivering training to improve data literacy and compliance awareness. 

You thrive in collaborative environments, working with colleagues, legal advisors, and external experts to ensure The Wildlife Trusts’ approach to data protection is effective, ethical, and legally sound. You are also adaptable, ready to support new data initiatives, such as the development of a data service and governance of the data lake. 

This role is perfect for someone who is passionate about data ethics, privacy, and governance, and wants to make a meaningful impact by ensuring responsible and effective data use across a leading environmental movement. 

Our client committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

They take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. 

Our client are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.They are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment. 

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options. 

Hours: Full time (35 hours per week)
Salary: NJC Spinal Column point 24 (£34,314)
Location: Hybrid – based in our Askham Bryan office, with flexible home-working and travel across North Yorkshire
Contract: Fixed-term until 31 August 2028

Are you an experienced project manager who is passionate about climate action? 

At Community First Yorkshire, we will be delivering a three-year National Lottery funded partnership programme designed to inspire and empower communities and the VCSE sector to take meaningful climate action. We need someone to lead on this exciting, collaborative initiative, shaping a greener, more sustainable future for North Yorkshire.

What you’ll be doing 

In this role, you’ll be leading of team of four, including two Climate Action Officers, an Impact Communications Officer and a Monitoring and Evaluation Officer. You’ll use your project management skills to co-ordinate and implement the Village Green programme, overseeing the delivery of activities, finances, marketing material and monitoring and evaluation work. You will work closely with our programme partners to maintain strong governance and build connections with our wider stakeholders to amplify the impact of climate action efforts.
Part of your role will be overseeing the co-design elements of the programme, ensuring community engagement is inclusive, impactful and innovative. You’ll also support with the wider VCSE sector in North Yorkshire, offering guidance on climate action initiatives and commissioning external expertise to deliver key elements of the programme.

What we’re looking for 

We are seeking candidates with all-round excellent project management skills, who can lead a team whilst overseeing the core elements of the programme. Ideally, you’ll understand climate issues and have a commitment to advancing sustainability efforts. You’ll have experience of monitoring, evaluation, and stakeholder collaboration, working with funders to share valuable insights.

If you are self-motivated, highly organised, have excellent interpersonal skills, and are not fazed by working on a large project, then this role offers an exciting opportunity to make a tangible difference. In return we can offer a varied and engaging role that is part of a supportive and collaborative team, with flexible working arrangements.

Closing date for applications: 5pm on Friday 29 June

Interviews: Thursday 10 July in person at our Askham Bryan office

Change Grow Live is one of the UK’s largest charities, providing a range of services focused on supporting people and communities to transform their lives.

We are looking for someone with proven experience of leading and managing multiple complex tenders in the criminal justice field or services closely aligned to criminal justice.

If you have proven business development experience within criminal justice, a commitment to CGL values, and a passion for supporting people to make positive change, we’d love to hear from you.

Change Grow Live is looking for a 9-months fixed term Business Development Manager (Commissioned Rehabilitative Services) to join our dynamic, high-performing, national Business Development Team and lead our response to this exciting national opportunity.

Full Time Salary: £52,221 - £57,786 (pro-rata). If you’re based in London and regularly travel to the office, you’ll receive an additional £4,072.06 per year (pro-rata)

Full Time Hours: 37.5 per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

The role

CGL’s Business Development Team is a large national team. This role will sit within a smaller specialist services sub-team, who have responsibility for retaining existing specialist contracts and winning new business opportunities.

This new fixed-term role will be responsible for leading all business development activities related to the upcoming national Commissioned Rehabilitative Services (CRS) opportunity.

You will work collaboratively with operational and central support colleagues to: develop service delivery models; form national, local, and regional partnerships; lead budgeting; and manage the writing of multiple concurrent tenders.

You will have the opportunity to visit and engage with our staff and service users across the country to learn about our services and specific local needs and challenges.

Ultimately you will play a key role in the design, development and delivery of our services and will help us to deliver on our organisational mission, strategy and values.

About you

You’ll be an experienced manager and leader, with a proven track record in securing and retaining contracts and leading and managing complex tenders in the criminal justice field or services closely aligned to criminal justice. 

You’ll be a confined and highly competent communicator and have proven experiencing of developing national and local partnerships.

You’ll be an excellent writer, with experience of writing tenders, bids and proposals for national procurement processes.

You will have excellent IT skills, be highly numerate and be able to analyse and work with complex data and financial information.

Check out the job description for more information, and you can contact Hannah Carlin, Senior Business Development Manager to discuss this role further.

Why work for Change Grow Live

We put our values into action. We trust and believe in our staff.

Be part of an amazing team.

Competitive pay (including London weighting if applicable), pension and other benefits.

Flexible working options including working from home and offices across the UK, including London, Brighton, and Manchester.

We want our workforce to represent the diversity of the people and communities we work with. When we’re recruiting, we actively seek to reach a diverse pool of candidates. We’re happy to consider any reasonable adjustments that potential employees may need.

Salary Range (pro rata if part time)

CGL points 47 to 52 (£52,221.35 - £57,786.02)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

30/6/2025

The Individual Giving Manager is responsible for all individual donor support processes, systems, strategies and individual giving fundraising appeals, which ensure we have excellent relationships with our donors to retain and grow our individual giving income. Powerful narratives, storytelling and engagement with donors is crucial to ensure that our funding need and impact is shared with supporters. 

The Individual Giving Manager will work with the Head of Fundraising and Deputy CEO to grow our major donor, regular giving, appeal and legacy income alongside sustaining our irregular giving and Gift Aid income. The Individual Giving Manager will line manage the Fundraising Assistant, which is a new entry-level fundraising role responsible for the development and day-to-day administration of our community fundraising income stream for individuals and our corporate community.

*Please note, this role has previously been advertised with the title of 'Supporter Relationship Manager' and recruitment has been extended, with a change in title to attract more applicants. Applications close at 9am on Monday 23rd June and interviews will be on Wednesday 25th and Thursday 26th June. We will be scheduling interviews throughout the recruitment period and reserve the right to close the application window before the advertised date.

Person Specification Essential knowledge, skills and experience:

• Three years+ experience of working in a supporter care charity fundraising role.
• Understanding of fundraising principles, relationship marketing and supporter care.
• Excellent written and verbal communication and interpersonal skills.
• High level copy writing skills.
• Experience of working with communications staff to support multi-channel fundraising campaigns.
• Ability to work on your own initiative.Well-organised and able to manage multiple projects simultaneously while meeting deadlines and targets.
• Good working knowledge of CRM databases and how to use them to steward supporters.
• Good knowledge of current data protection/GDPR regulation.
• Able to develop, initiate and maintain systems and procedures.
• IT literate with a working knowledge of Microsoft Office applications including Excel to sort and segment supporter data.
• A clear commitment to the ethos and strategic plans of FareShare South West, and able to positively contribute towards its achievement.

Please see attached job description for further details about our charity, the purpose of the role and detailed duties and responsibilities.

About us

Manx National Heritage (MNH) is the trading name of the Manx Museum and National Trust, a charity registered in the Isle of Man and custodian of some of Europe’s most important heritage sites, including the Great Laxey Wheel the world’s largest working water wheel and Castle Rushen, one of the best-preserved medieval castles in Europe. We care for more than 2500 acres of landscape and >1 million items in our Museum collections and archives.

MNH exists to take a lead in protecting, conserving, making accessible and celebrating the Island’s natural, built and cultural heritage for current and future generations whilst contributing to the Island’s prosperity and quality of life.

The Isle of Man has so much to offer its residents; with exceptional employment opportunities, a vibrant cultural scene and stunning landscapes.

About the role

We are seeking an experienced and talented Head of Marketing and Communications to lead a division contributing directly to increasing visitor numbers, expanding stakeholder engagement and driving income generation.

Key responsibilities include:

• Developing and implementing an impactful marketing and communications strategy.
• Progressing the Fundraising Road Map.
• Developing our brand and ensuring effective communication with key target audiences.
• Creating inspiring messages and content that encourage action and support from targeted audiences, broadening corporate, individual, and public engagement.

About you

We are seeking an inclusive, strategic, and proactive leader who can inspire and motivate others to achieve results while achieving personal targets. This is an exciting and rewarding position, offering the successful candidate a unique opportunity to leave a personal legacy for the heritage of our nation.

We are looking for an ambitious senior marketing and communications professional with strategic vision and creative flair to deliver our media and engagement strategy. Building and maintaining strategic relationships and identifying opportunities to increase visitor numbers and improve external impact will be key to securing long-term financial sustainability. Raising the profile, fundraising, engagement, effective PR, and brand strategy are at the heart of this role.

We'd really like you to:

• Have experience leading a marketing, communications, and fundraising team to deliver against ambitious targets and objectives.
• Possess excellent communication skills and have successful experience with a range of online and offline marketing and communication channels.
• Demonstrate an innovative approach and a track record of driving growth and transformation, with a deep understanding of supporter engagement.
• Have relevant leadership experience in successful change management.
• Ideally, have knowledge of and experience in fundraising, gained from within or outside the sector, and be skilful when acting as a public face of the organisation.
• Have a genuine interest in built, natural, and cultural heritage.

Working for Manx National Heritage, you can enjoy:

✔ A competitive salary that increases each 12 months until you reach the salary maximum.

✔ A relocation package of up to £6,500 to relocate you, your family and your things over to the Island

✔ Generous annual leave, 10 Bank Holidays and a set extra day off between Christmas/New Year

✔ Subject to meeting eligibility criteria, the Manx National Heritage offers two exclusive pension arrangements with the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

✔ Access to the Learning, Education and Development training facility, which is exclusively for Manx National Heritage employees, to keep on top of your continuous professional development.

✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.

✔ Ability to apply for an unpaid career break after 3 years’ service.

✔ Access to a Cycle to Work scheme after your first year of employment.

A home is more than just bricks and mortar – it’s belonging, stability, and dignity. At P3, we’re passionate about making this a reality for everyone. We are now looking for a strategic and values driven leader to join our team as our new Head of Financial Planning. This is a new role to support our growing organisation, providing better insights to drive better decisions to continue our Mission.

About Us

P3 Housing is part of the wider P3 Group – a vibrant, forward-thinking charity and Community Benefit Society that believes everyone should have a place to call home. We provide a range of housing options tailored to individual needs: from 24-hour supported housing to self-contained flats and family homes. Through strong partnerships with local authorities and private landlords, we support people across the UK to live independently, safely, and with dignity.

The Role

 As Head of Financial Planning you will play a big role in shaping our financial strategy and lead on performance management with a particular focus on P3 Housing, our regulated housing arm.

Reporting to the Group CFO, you’ll be the driving force behind our financial planning, monthly management accounts, KPI reporting, and compliance. You will bring insight and clarity to our decision-making, helping us steer the organisation with confidence through changing times.

A key priority for the role will be leading the integration of a new finance system, ensuring it enables robust financial oversight, improved efficiencies, and smarter ways of working across the Group.

This is a great opportunity for an ambitious individual to combine their financial expertise with a mission that matters – creating homes and futures for people who need them most.

You will:

- Provide comprehensive financial management information across the P3 Group, with a focus on P3 Housing.

- Lead the delivery of timely, insightful management accounts and KPI reporting.

- Oversee the implementation and integration of a new finance system.

- Ensure financial compliance and control, embedding best practice throughout.

- Drive forward operational and strategic excellence in financial decision-making.

- Support the Group CFO in delivering sustainable financial strategies and embedding a culture of efficiency and accountability.

You’ll bring:

- Experience in leading systems implementation and financial transformation.

- Strong Leadership skills, with the ability to influence at all levels.

- An understanding of the regulatory framework governing a registered provider with particular emphasis on rent setting.

- A deep commitment to social purpose and the values that underpin our work.

Ready to bring clarity, innovation, and heart to financial leadership? Apply now and help us create a future where everyone has a place to call home.

What We Offer

Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.

Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.

Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.

Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.

Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.

Discounts – access to Paycare Perks, Blue Light card and Tickets for Good.

Personal development opportunities – including mentoring, training, secondments, job shadowing, and more.

Enhanced sickness pay – based on your length of service.

Earning Potential – optional overtime and refer a friend bonus scheme.

Additional equipment provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

Please note that all applicants must have a valid right to work in the UK. We are unfortunately unable to accept applications from candidates who require a certificate of sponsorship.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

About Refugee Action Kingston

At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.

RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services

What we can offer you

· Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year

· A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers and a dedicated team of experienced volunteers

Opportunities for flexible and hybrid working

· Real potential for a creative thinking individual to build on and shape a dynamic responsive programme

Our values

· Empathy: we put ourselves in the shoes of those we work with.

· Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.

· Empowerment: we strive to empower our clients, helping them achieve their aspirations.

Role overview

The main duties of the post

· Overall strategic development and management programmes for adults at the Community Hub

· Collaborative work with and engagement of project partners and other agencies in the borough

· Ensuring Monitoring and evaluation takes place

· General responsibilities within the organisation

1. Overall strategic development and management of the Community Hub Programme

Manage and develop the Community Hub providing activities, personal development opportunities and information for refugees and people seeking asylum.

Line manage ESOL Coordinator with supervision and appraisals supporting their CPD

Work with the ESOL Coordinator and volunteers to develop activities and client engagement within the project.

Plan and ensure delivery of short courses, workshops and events either in house or facilitated by partners.  Promote local activity and encourage client participation in line with the requirements of the Big Lottery funding.

Oversee project activities in all venues ensuring practical and active implementation of all policies and procedures, particularly Health and Safety, Risk Assessments, and Safeguarding 

Work with Volunteer Coordinator to support and supervise volunteers to a high standard.

Manage Venue bookings

2. Collaborative work with and engagement of project partners and other agencies in the borough

Source and work with project partners on successful delivery of activities and events within the project and promotion of wider activities in the borough

Build relationships to facilitate client progression and promote the organisation

Work with the volunteer coordinator to use local networks and food resvue partnerships to ensure the provision of Food and refreshments

3 Monitoring and evaluation

Ensure up to date records are maintained on the RAK database

Maintain and further develop Monitoring and Evaluation, recording participation and achievements implementing rigorous consultation processes for all participants, regular surveys and clients focus group activities

Prepare reports for the funders

4 General Responsibilities within the organisation

Team responsibilities including attending staff meetings, dealing sensitively with service users and facilitating internal and external referrals.

Work within the team to deliver a holistic service for clients.

Work within the team to undertake duties to ensure a clean and safe working environment.

Represent RAK at external meetings as agreed with the CEO, attend training, keep

up-to-date with changes in the asylum system.

Undertake any other duties that may reasonably be required.

Please note the duties outlined in this Job Description may be reviewed and amended from time to time.

About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.

Join Us as a Caseworker – Thames Valley Region - To apply for this role, you MUST be a resident in the Thames Valley area.

This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Thames Valley region and want to help people at their most vulnerable moments, this could be the role for you.

Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.

This role is flexible, allowing you to structure your own working pattern within weekdays from 6 AM to 8 PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.

Key Responsibilities

• Providing direct support to road victims and their families in the Thames Valley region, following Brake’s trauma-informed model of care.
• Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
• Undertaking comprehensive needs assessments and creating individualised support plans
• Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
• Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
• Advocating for victims within medical, legal, and social services to ensure their voices are heard.
• Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
• Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
• Maintaining accurate case records in compliance with data protection policies.
• Engaging in external clinical supervision to manage personal resilience and well-being.
• Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.

What We Offer

• £26,000 per year (initial one-year contract, with funding in place and potential to extend).
• Flexible working hours—working pattern can be shaped around your needs.
• Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
• Death in service benefit, to the value of 2 x salary
• 36 days annual leave, including bank holidays and compulsory end of year shutdown
• Employee assistance program, including counselling, legal and financial advice.
• External trauma consultant support to aid in caseworker resilience.
• Structured induction, training, and ongoing development including in trauma-informed support and risk management.

Who We’re Looking For

Essential Requirements:

• A full, clean UK driving licence and access to your own vehicle.
• Resident in the Thames Valley area.
• Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
• Competency in I.T skills to work remotely.

Desirable Experience:

· Comprehensive understanding of the processes involved in the criminal justice system and coronial process

Personal Qualities:

• Self-motivated and resilient—able to navigate emotionally challenging situations.
• Empathetic and compassionate, with a commitment to helping others.
• Adaptable and creative, able to tailor support methods to individual needs.
• Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.

Equality, Diversity & Inclusion

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you