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Disability Action In Islington, Islington (On-site)
£28,000 - £32,000 per year
Make a meaningful difference to the lives of D/deaf and disabled people in Islington.
Posted 1 day ago Apply Now
Closing today at 17:00
CEASE UK, Remote
£28,000 per year (pro-rata)
Posted 1 week ago
Closing in 7 days
The Eikon Charity, New Haw, Surrey (Hybrid)
£26,217.95 to £27,965.81 (£30,000 - £32,000 per year FTE)
Design, deliver and review evidence-based interventions for children and young people to improve mental health and well-being
Posted 1 week ago
Headway Gloucestershire, Gloucester (On-site)
£24,781 - £28,500 pro rata
We are recruiting someone who is passionate about helping people achieve their potential, with experience in advising vulnerable adults.
Posted 1 week ago
Toynbee Hall, London (Hybrid)
£33,450 per year
Posted 1 day ago
Hammersmith, Fulham, Ealing and Hounslow Mind, London (On-site)
£27,857.14 Pro-rata
Posted 1 week ago Apply Now
Dose of Nature, Multiple Locations (On-site)
£26,000 - £28,000 per year (FTE)
Posted 1 week ago Apply Now
Closing in 5 days
United Christian Broadcasters Ltd, Stoke-on-Trent (On-site)
£19,320 - £20,580 per year
Posted 1 week ago
VoiceAbility, Multiple Locations (Hybrid)
£24,500 - £29,500 per year
Posted 1 day ago
Coventry Diocese, Coventry (On-site)
£28,875.7 per year
We are looking for a credit controller who is great at communication with others, good at following up & has a systematic approach to tasks
Posted 2 days ago
The British Psychological Society, Multiple Locations (Hybrid)
£40,000 (plus £3,500 LWA if applicable)
Posted 2 days ago Apply Now
Look Ahead Care Support and Housing, Islington (Hybrid)
Up to £32000 per annum + Annual leave, Pension scheme
Posted 2 weeks ago
Page 3 of 14
Islington, Greater London (On-site)
£28,000 - £32,000 per year
Full-time
Contract (Fixed-term until 31 March 2027 (with potential for extension))

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Make a meaningful difference to the lives of D/deaf and disabled people in Islington.

Disability Action in Islington (DAII) is a local, user-led Deaf and Disabled People’s Organisation (DDPO) supporting disabled residents to live independently, access their rights, and thrive. Our advice and advocacy services are free, trauma-informed, and rooted in the social model of disability.

We are looking for a dedicated and experienced Information & Advice Services Coordinator to lead the delivery of our community advice service. This role is ideal for someone who brings both frontline advice experience and the confidence to support a small team working with people facing multiple barriers.

You’ll play a key role in shaping how we deliver rights-based support across welfare benefits, housing, health and social care — and help us prepare for Advice Quality Standard (AQS) accreditation.

About the Role

As Information & Advice Services Coordinator, you will:

  • Co-ordinate the day-to-day delivery of DAII’s advice and information service
  • Provide direct support to clients with complex or ongoing needs
  • Support colleagues and volunteers in dealing with multi-issue casework
  • Ensure records are kept accurately and support monitoring and reporting
  • Build partnerships with statutory and voluntary services to provide joined-up support
  • Lead on quality assurance work as we prepare for AQS accreditation
  • Contribute to a positive team culture rooted in reflection, care, and inclusion

Who We’re Looking

For This is a hands-on role for someone who is organised, empathetic, and committed to justice and inclusion. You’ll need to balance coordination with frontline delivery, while supporting others to grow.

Essential:

  • At least 18 months’ experience in advice, advocacy or support work
  • Knowledge of key issues affecting disabled people, including welfare rights, housing, and social care
  • Excellent digital and administrative skills, including using case management systems
  • Experience working with people with complex needs and navigating multi-agency support
  • Excellent written and verbal communication skills
  • Commitment to the values of equality, inclusion, and the social model of disability

Desirable:

  • A relevant qualification (e.g. Level 3 in Advice and Guidance) or lived experience
  • Experience supporting or coordinating a small team or service
  • Familiarity with AdvicePro or similar systems 
  • Understanding of trauma-informed and person-centred approaches

What We Offer

  • A supportive, values-led working environment
  • The chance to shape and improve an essential community service 
  • A small, dedicated team where your voice and will make a difference
  • Training and development opportunities
  • A work culture rooted in trust and wellbeing
  • Employee Assistance programme 
  • Employee Discount Scheme 
Application resources
Application Instructions

To apply, please send your a short cover letter explaining your interest and suitability for
the role and your CV

Posted by
Disability Action In Islington View profile Organisation type Registered Charity Company size 6 - 10
Refreshed on: 07 May 2025
Closing date: 22 May 2025 at 14:44
Tags: Administration, Advice / Information, Communications, Advocacy, Digital, Data Protection, Database Management, Social / Support Work

The client requests no contact from agencies or media sales.