Wellbeing officer jobs in chilton moor, greater london

Background

Medact organises with the health community to win a world in which everyone can truly achieve and exercise their human right to health. We cover some of the most pressing national and global threats to health and wellbeing including institutional racism, climate change, human rights abuses, violent conflict and rising inequality. We’re a member-led organisation, and our members are made up of a range of people who work in health including nurses, doctors, midwives and clinical researchers.

We take an organising-centred approach to our work. We build community power by working in solidarity with health workers and the communities experiencing harm from the unjust systems we challenge. We run national campaigns, use research to expose injustice and we support local organising groups across the country who lead most of our work.

Details

Salary: £30,501.83 at 0.8FTE (£38,127.28 full time equivalent) Note: We do not negotiate salaries, so please only apply if this is in line with your expectations.

Contract: 1 year fixed-term (parental leave cover)

Hours: 0.8 FTE – 28 hours per week

Location: Hybrid. Staff work remotely and from the Medact office in East London. London-based staff work in-person as a team one day per week, and staff based outside London come in at least once a month, with support for travel costs. Applications from outside London are encouraged.

Apply by: 9am, Monday 4th August

About the role 

The Campaign & Programme Lead: Climate & Health supports health workers to campaign for just and proportionate action on climate change, working closely with our Movement Organiser and other colleagues. Currently our work focuses on the intersection of climate and housing, working to end the public health crisis of fuel poverty and poor-quality homes. In particular this role is responsible for national advocacy and campaigning on fuel poverty and housing, supporting members to organise in their local communities, and being a key part in the Homes for Health campaign team.

The role involves holding Medact’s key knowledge base on climate and health issues. You will build relationships across the health community and wider climate movement, from establishment institutions to frontline workers and grassroots groups. 

About you

This is a skilled role but you don’t need to have had a job in an NGO before or be a professional campaigner to be right for it. You might have worked with your local community to campaign on a social justice or health issue that you care about. Or, you might be a health worker who has seen the impact of these issues on your patients and wants to challenge the systems that drive inequity and marginalisation. 

You’ll have a strong understanding of power and how to work with others to create pressure for change. You need to be a great communicator, able to build trusting relationships with Medact members, academics, partner organisations and community groups. You’ll have an understanding of how digital communications compliment campaigning and an eye for a good media story.

Key dates

Applications close at 9am, Monday 4th August

Interviews will be Wednesday 20th August

If needed, second interviews will be in the week of 25th August

Our recruitment principles

Medact aims to be an inclusive and supportive employer, and we recognise that recruitment processes don’t work for everyone. We acknowledge that people from certain backgrounds are under-represented in the NGO sector, and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour, people with disabilities, people who identify as being LGTBQIA+, people who have a mental health condition, and people who identify as working class or have a working class background. If you have any questions or uncertainties about this position and whether you are right for it, please do get in touch. 

Frequently asked questions

• Do I have to be a health worker to apply? No, and Medact staff are not all health workers.
• Can you sponsor my visa? We are unable to offer sponsorship for individuals without the right to work in the UK.
• How flexible are the working hours? Medact has a Flexible Working Policy which supports staff to adjust their hours around our core working hours (11am–4pm), and can accommodate periods of working abroad / in different time zones, compressed hours and other configurations.

Position: Senior Business Intelligence Analyst (Digital and Engagement)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £35,825 per annum plus excellent benefits  
Salary Band and Job Family: Band 2, Profession/Technical

*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project. 

Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.

This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.

This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.

The role will work in close partnership with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.

You’ll also work closely with our Digital and Content team to evaluate and report on the performance of our website and donate funnel and develop and implement optimisation plans to drive engagement and increase conversions.

Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence. 

This role is responsible for:

• Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
• Work closely with our Digital and Content team to support all our monthly, quarterly and campaign reporting and develop data analysis that align with our goals.
• Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
• Maintain and optimise our digital analytics infrastructure. Design and implement tagging and tracking, trouble shoot or fix configuration issues and ensure accuracy of our tracking across all our analytics systems, including Google Analytics and Google Tag Manager.
• Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
• Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
• Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.

For this role we’re looking for:

• Experience in data analysis or business intelligence roles,
• Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
• Experience in advanced analytics techniques to optimise engagement and marketing strategies.
• Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
• Knowledge of data governance and privacy regulations (e.g., GDPR).

Closing date for applications: 9am on Friday 25th July 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

As Director of Finance you will lead on all financial aspects of the transtion as the Movement for Reform Judaism and Liberal Judaism merge to form a single unified organsation, Progressive Judaism.  This post will provide crucuial oversight during this period of change, laying foundations for strong financial governance and operational excellence in the new entity.

Working closely with CEOs, senior staff and trustees across both organisations, you will oversee the creation and implementation of robust financial systems, controls and reporting lines whilst ensuring compliance with statutory requirements.  Managing and supporting a finance team, you will ensure continuity of outsourced finance services to existing partner organisaitons during the transition as well as ensure continuity of high-quality financial services across both MRJ and LJ.

As a qualified accountant you will have strong exerpeince in charity finance, including SORP and audit preparation.  A proactive, solutions-focused mindset, with the ability to manage competing priorities is essential.  With proven experience in mangaging organisational change or mergers, you will be an excellent people leader with oustanding communicaiton skills.

So why join us?  You will be part of a progressive, values-driven movement at a historic moment of transformation!  You will work with passionate colleagues and board members, helping to build infrastructure that supports vibrant, inclusive Jewish communities across the UK.

1. About Chance to Shine

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people aged 5 to 24 who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

2. Purpose of the Role

We are looking for a full time (37.5hrs per week) Executive and Office Assistant to support the Finance and Resources team at Chance to Shine. The Finance and Resources team provide day to day support to all departments in the charity and trading subsidiary, Chance to Shine Enterprises Ltd, around finance, office, governance, HR and general administration. The role is expected to be largely in person in our central London office.

3. Key Responsibilities

The Executive and Office Assistant’s responsibilities are in three areas:

Office Administration:

· Act as ‘front of house’ for visitors and guests and be first point of contact for telephone enquiries and ensure the office space is fully operational.

· Monitor the charity inbox and respond to general enquiries.

· Oversee and monitor the Office and Administration budget.

· Liaise with the office landlord, regarding the general office space, car-parking, meeting rooms and staff access. 

· Help manage offsite storage space.

· Administer IT support processes, first point of contact for IT support issues and managing IT supplier contracts; and administering staff IT requirements.

· Maintain up to date shared document area on sharepoint.

· Act as Health and Safety Officer responsible for all Health and Safety matters, and attend training as necessary.

Executive Support

· Support the CEO and Senior Management Team (SMT) on organising and following up internal meetings, Board meetings and company wide initiatives.

· Provide governance support to the CEO, Director of Finance and Resources and Trustees.

· Take the minutes/key actions of Board and Committee meetings.

· Support on the onboarding and induction of new Trustees.

· Maintain Trustees’ register of interest.

· Deliver ad hoc administrative support for the CEO and Finance & Resources Department.

· Ad hoc support at Chance to Shine events, such as fundraisers, media events and competitions.

HR Support

· Administrative support to the HR Manager for HR processes, including drafting letters, maintaining employee records and recruitment processes.

· Support the induction of new employees to CTS.

· Support the HR Manager with administering staff benefits, organisational training and annual appraisal process.

4. Key relationships

The job holder will liaise with:

· Director of Finance and Resources

· CEO

· Senior Management Team

· HR Manager

· Trustees

· External contractors, landlords, volunteers and suppliers

· Operations, Fundraising, Communications & Digital and Impact & Evaluation teams

5. Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

• Excellent IT skills: knowledge and experience of using MS Office 365 and in particular Outlook and Teams
• Strong administrative skills and attention to detail
• Able to plan and prioritise and work under pressure
• Excellent written and verbal communication skills
• Understands the importance of confidentiality
• Able to work on own initiative-confident/self-starter/finisher
• An effective and enthusiastic team player
• Approachable, easy-going and helpful team member
• Willingness to learn with a can do attitude
• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, trusted, inclusive and fun

6. Experience & qualifications

Essential:

• Minimum of one year’s experience in a high volume, fast paced administrative role in a similar sized organisation
• Experience of working in customer facing role
• Experience in working in a small team with demonstrable flexibility and adaptability to support team deliverables

Desirable:

• Experience in an office or executive support role
• Knowledge of Health and Safety regulations or a willingness to train
• Experience working in a charity
• Experience in taking meeting minutes

Are you passionate about shaping health policy and influencing decision-makers? Join The Royal College of Radiologists (RCR) as our Public Affairs Adviser and play a pivotal role in amplifying the voices of our Fellows and members. This is a unique opportunity to make a tangible impact on the future of clinical radiology and oncology.

As the Public Affairs Adviser, you will be instrumental in establishing the RCR as a key player in the health agenda. You will lead on the planning and delivery of public affairs activity, provide strategic advice to senior leadership, and work collaboratively across teams to influence policy and stakeholder engagement. You will also support the development of integrated campaigns and ensure our voice is heard across the UK and devolved nations.

What you will do: 

• Devise and deliver public affairs strategies aligned with RCR’s objectives.
• Build and maintain relationships with parliamentarians, civil servants, and key stakeholders.
• Provide strategic advice and briefings for senior leadership.
• Coordinate public affairs activities across the UK and devolved nations.
• Collaborate with media and digital teams to create impactful campaigns.
• Monitor political developments and identify influencing opportunities.
• Support member engagement and promote public affairs initiatives.

What you need:

• Sound knowledge of political and parliamentary processes.
• Proven experience in public affairs and stakeholder influencing and engagement.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Commitment to the values and objectives of the RCR.

If you’re ready to take on a challenging and rewarding role that supports doctors delivering medical imaging and cancer care, we’d love to hear from you. Learn more about the role and the RCR in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Prospect Research Manager
Location: Head Office (Regents Park) - Hybrid
Department: Fundraising
Salary: £14,700 per annum (£36,750 FTE)
Contract: Permanent
Hours: Part-Time
Business Area: Enabling Functions and Professional Services

At ZSL, we are working to restore wildlife and create a world where nature thrives. To achieve this bold vision, we rely on the support of an engaged and growing community of philanthropists who share our passion for protecting the natural world. The Prospect Research Manager will be instrumental in identifying and unlocking the potential of these supporters.

This strategic role sits at the heart of our development team, building and maintaining a data-led pipeline of high-impact donors to advance ZSL’s conservation science, fieldwork, and education. By leading on prospect research, philanthropic analysis, and network mapping, the postholder will help ensure ZSL’s fundraising efforts are focused, proactive, and aligned with our organisational priorities.

Following the implementation of a new CRM system, the Prospect Research Manager will also play a key role in embedding best practices in data management and prospecting across the team. From crafting research tools to spotting new funding opportunities, this role will directly support the success of ZSL’s fundraising programmes and, ultimately, our mission to save wildlife around the world.

This is a part-time role, with the option of working either 2 days (15 hours) or 3 days (21.5 hours) per week. We are happy to offer flexibility across the working week, and the specific days and schedule can be agreed with the successful candidate to ensure a good fit for both the individual and the team.

There is an expectation to attend the office once per week as well as any required in person meetings.

The full-time equivalent (FTE) salary for this role is £36,750, which equates to a pro-rata salary of:

£14,700 for 15 hours per week

£21,045 for 21.5 hours per week

 Key responsibilities: 

Prospect Research & Pipeline Development: Conduct high-quality, targeted prospect research to identify and support new fundraising opportunities across ZSL’s priority income streams: institutional fundraising, individual giving, and corporate partnerships.

Strategic Prospect Development: Collaborate with the leadership team to shape and implement a robust prospect development strategy that aligns with ZSL’s organisational goals and long-term fundraising ambitions.

Insightful Donor Intelligence: Create detailed research briefings, biographies, and insight reports to support donor cultivation, stewardship, and strategic engagement planning.

Tools, Processes & Compliance: Support the continuous improvement of prospect management tools and systems, ensuring data accuracy, regulatory compliance, and adherence to relevant codes of practice.

About You

• Experience in wealth screening, capacity assessment and affinity analysis to provide propensity scoring.
• Knowledge of data protection regulations and how it applies to prospect research and development (e.g. GDPR and the Fundraising Regulator Code of Practice).
• Experience of successfully implementing a prospect development strategy to support increasing and diversifying income.
• Proven experience in identifying and conducting detailed research on high-net-worth individuals, trusts and corporates for the higher education / charity sector.
• Evidenced track record of supporting fundraisers with insights in fundraising to achieve six or seven figure donations.
• Experience of using databases within fundraising for prospect management and reporting and making appropriate data management recommendations (Tessitura would be an advantage).
• Knowledge of the principles of philanthropic analysis, relationship mapping and connections, and what makes a good fundraising prospect.
• Demonstrable ability to engage, share expertise, and appropriately challenge senior stakeholders, including CEO with strong interpersonal skills and discretion.

About Us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. 

What do we offer? 

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct 
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you 
• Holidays – 25 days annual leave allowance, plus UK bank holidays 
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme 
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops 
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle 
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages 

Closing Date: 30th July 2025

NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. 

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

No agencies please.

We are seeking a highly motivated and experienced Technical Project Lead to manage and collaborate with an external development/implementation partner and coordinate the smooth adoption of Salesforce within the Charity.  This critical role will be responsible for the full project lifecycle, from planning and requirements gathering to execution, testing, training, and post-implementation support. You will be the central point of contact for all project stakeholders, ensuring seamless communication and collaboration throughout the project.

 Main Responsibilities

• Work with the Director or Finance & Operations (DFO)  to invite tenders for and engage a development / implementation partner to support the adoption of this phase of Salesforce implementation
• Work with the development/implementation partner to develop detailed project plans, timelines, budgets, and resource allocation. Manage the execution of these plans, tracking progress, and ensuring on-time and within-budget delivery.
• Coordinate with the implementation partner to gather and document business requirements from relevant team members to translate these into technical specifications.
• Lead and motivate key stakeholders including the implementation partner and end-users. Foster a collaborative environment and ensure effective communication between team members.
• Act as the primary point of contact for all project stakeholders, providing regular updates on project status, risks, and issues. Manage stakeholder expectations and ensure their buy-in throughout the project.
• Identify, assess, and mitigate potential project risks. Develop contingency plans to address unforeseen challenges and ensure project success.
• Define and implement quality assurance processes to ensure the delivered Salesforce solution meets business requirements and is free of defects. Oversee testing activities and ensure proper documentation of test results.
• Develop and execute change management plans to ensure smooth user adoption of the new Salesforce solution. Provide training and support to end-users.
• Manage project budgets effectively, tracking expenses and ensuring cost-effectiveness.
• Maintain comprehensive project documentation, including project plans, requirements documents, technical specifications, test plans, and user manuals.
• Providing updates against outcomes / budget to the Director of Development (Grants/Major Gifts) to enable rigorous, timely feedback to the project funder.

 Person specification 

• Proven experience (three years minimum) of leading digital transformation projects, with a strong focus on Salesforce implementations and customisations and a strong record of success.
• Deep understanding of Salesforce platform capabilities.
• Excellent project management skills, including budget and stakeholder management.
• Excellent communication, interpersonal and leadership skills with the ability to explain technical concepts to diverse audiences.
• Ability to work effectively in a fast-paced, dynamic environment.  
• Ability to manage, coordinate and get buy-in from technically inexperienced team members.
• Experience with data migration and integration is a plus.
• An understanding of safeguarding data, confidentiality, safe working practices and GDPR compliance.
• Knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints
• An understanding of equal opportunities issues and a commitment to diversity.
• Commitment to Create, its activities and mission.

Terms & Conditions

• This is a part-time (0.6 FTE), fixed term contract for one year, with a review to extend at the end of that term.
• This role is based in London.
• Salary: £45,000 per annum pro rata (0.6 FTE).
• Holiday: 25 days (including 3 faith days*) + 8 Public Holidays pro rata.
• A beautiful office based in the City of London. Hybrid working is available following induction period.
• 21-hour week: standard office hours are 9.30am-5.30pm, Monday to Friday with an hour for lunch. Work outside these hours is required on occasions.
• The opportunity to visit projects and Showcase events.
• As part of Create’s Green Action Plan, the charity offers the Cycle to Work scheme. T&C Apply.
• In line with Create’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Create will carry out upon appointment.

*  Create closes the office over the Christmas period. For staff members who celebrate other faith days, however, the charity is happy to discuss alternative dates.

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and positively welcomes applications from disabled people and people of all ethnicities.

Purpose 

To provide day-to-day coordination and delivery of key HR and operational processes, supporting the smooth running of the organisation. The role ensures effective administration across the employee lifecycle, contributes to policy and compliance work, and supports internal systems, procurement, to enable staff to work efficiently and confidently. 

About Global Health Partnerships GHP  

GHP is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries.

We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage. At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and LMIC health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience.

At the heart of our work is the vision of a world where everyone has access to healthcare. 

You can learn more about our work on our website.  

The team and role overview  

The HR & Operations function is led by the HR & Operations Manager and includes two Coordinators and one Operations Officer. Together, the team is responsible for delivering effective people management processes, operational support, and internal systems that enable the organisation to function smoothly across both UK and international offices. 

The HR & Operations Coordinator reports to the HR & Operations Manager and plays a key role in ensuring the smooth coordination of HR processes, internal policies, and organisational logistics. The post holder will work closely with the Finance team, senior management, and staff across both the UK Head Office and overseas Country Offices, supporting a wide range of activities that are vital to employee experience and organisational effectiveness. 

Three things to be excited about 

• You’ll play a central role in supporting a mission-driven organisation, contributing to the wellbeing and effectiveness of teams across the UK and internationally. 

• You’ll work across departments—from Finance to Programmes to senior leadership—giving you exposure to a variety of functions and opportunities to shape how the organisation operates. 

• This role offers hands-on experience across both HR and operations, with scope to strengthen your skills in policy development, recruitment, employee engagement, and internal systems—ideal for someone looking to grow in both breadth and depth. 

Main responsibilities 

Human Resources

• Act as the first point of contact for staff and managers (including secondees and contractors) on day-to-day HR queries, ensuring advice aligns with GHP’s policies, employment law and best practice. 

• Support the HR & Operations Manager with complex employee relations cases (e.g. disciplinary, grievance or capability), maintaining accurate case records and timelines. 

• Coordinate end-to-end recruitment campaigns: preparing job packs, advertising, shortlisting logistics, interview coordination and onboarding administration. 

• Administer staff learning and development activity, including supporting appraisal-related training needs, tracking participation, and organising internal training sessions. 

• Maintain accurate, compliant and confidential HR records, including management of absence data, holidays and TOIL via the online HR system. 

• Prepare routine and ad-hoc reports on HR metrics for the HR & Operations Manager and SMT (e.g. turnover, diversity, absence). 

• Contribute to embedding GHP’s commitment to equity, diversity and inclusion across all people-related processes and practices. 

• Support country offices by providing guidance on HR compliance and operational documentation (e.g. contracts, handbooks, policy templates). 

Operational and Administrative Support

• Manage key shared inboxes and ensure timely triage or escalation of messages to relevant team members. 

• Maintain ongoing contact with travel agencies to coordinate bookings, ensure value for money, and support compliant travel planning. 

• Procure and coordinate delivery of IT equipment and office supplies for new starters in line with budget and procurement processes. 

• Set up and deactivate staff email accounts and systems access, maintaining accurate logs for compliance and security. 

• Liaise with the outsourced IT support provider and/or Digital Transformation Team to resolve tech issues, improve systems, and ensure efficient digital onboarding. 

• Oversee day-to-day office operations including booking meeting rooms and acting as key contact. 

• Maintain internal email distribution lists, ensuring they are accurate, GDPR-compliant, and regularly reviewed. 

• Draft consultancy and volunteer agreements using agreed templates, in collaboration with relevant managers. 

• Maintain an up-to-date tracker of consultant contracts and supporting documents, ensuring files are audit-ready. 

• Regularly file and update HR document templates (e.g. contracts, onboarding checklists, reference forms) to ensure they are current and accessible to the HR team. 

Tom’s Trust, a charity dedicated to providing clinical psychology support to children, with brain and central nervous system tumours, and their families.  We currently have services in East Anglia, the North East, North West of England and Thames Valley and have ambitious plans to extend our reach but need your help to do so!

Are you a passionate, highly motivated and organised individual? Do you have brilliant application and report writing skills and are able to build effective relationships with donors? If you are, we are seeking a Trusts & Foundations Manager to be an integral part of the Fundraising team where you will be responsible for submitting applications to Trusts & Foundations for our services in the UK.

You will have a minimum of 3 years' experience at management level and will be working to deliver Tom’s Trust’s ambitious targets for trust and foundations income for the coming years and beyond. The post-holder will help to research and explore new avenues for funding and building a strong pipeline of new donors who have the potential to support the charity over multiple years. You will be building and maintaining strong relationships with stakeholders at charitable trusts and corporate foundations and preparing and delivering targeted funding applications to those organisations.  You will be able to build upon and develop a compelling case for support for both the services we offer as a whole and for specific projects that reflect our work.

Applications are open until 9am on Friday 24th July but we will interview on a rolling basis and will appoint sooner should we find someone suitable so please apply at your earliest convenience.

Tom’s Trust actively welcomes candidates from diverse backgrounds. We believe that everyone has the right to be treated with consideration and respect. Tom’s Trust is committed to achieving a truly inclusive environment for all, by developing better working relationships that release the full potential, creativity, and productivity of each individual.

Bromley Experts by Experience is a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.

We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.

Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity. 

Our aims are:

• To support Disabled people to get our voices heard and to influence change locally.
• To campaign for an inclusive and accessible society.
• To support, develop and celebrate Disabled people’s skills and leadership.

You would be joining a small, committed team of staff who are passionate about creating more inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society and realise our rights.

As Youth Transition Worker, you will be working with young Disabled people in schools/colleges and the local community to support them to navigate the transition to adulthood. You will lead on co-producing workshops and events with young Disabled people to ensure they have the skills and knowledge they need to make this transition successfully.

Position: Youth Transition Worker

Responsible to: Deputy CEO

Location: You will be based in our office in Anerley. During term time, you will be visiting four Bromley schools weekly. In addition, you will need to be able to travel to other Bromley venues as required and occasionally further afield. Some hybrid working may be possible in this role in consultation with your line manager.

Hours: 28 hours per week

Salary: £29,300 per year pro rata to 28 hours per week (35 hours FTE)

Annual leave: 5.6 weeks per year including bank holidays, pro rata

Pension: Statutory opt in rules applied to all our jobs

How to apply:

Please visit our website to complete an application form with a supporting statement that gives examples of how you meet each criteria in the person specification.

Shortlisted candidates will be invited to lead a short session with a group of young Disabled people at our Anerley office on Monday 11th August 2025. Details of what is required for the session will be sent with the interview invitation.

Successful candidates will then be invited to an online interview on Wednesday 13th August 2025.

Closing date: 11.59pm on Thursday 31st July 2025.

What you will be working on:

• Plan and deliver accessible and engaging workshops within schools/colleges, taking the access needs and learning preferences of young Disabled people into account.
• Establish a working group to develop a Youth Forum for young Disabled people in the Borough to campaign and have influence around issues that affect them.
• Develop connections with other youth organisations to organise workshops in school holidays that appeal to young Disabled people.
• Promote our free membership and volunteering opportunities to young Disabled people.
• Develop the skills of young Disabled people so they can take up positions on our Trustee Board.  
• Support young Disabled people to regularly evaluate the project and ensure that this data is updated on our database in a timely manner.

This job is for you if:

• You have personal lived experience of being Deaf and/or Disabled.
• You have experience of working with young people with a diverse range of needs to build their confidence and resilience.
• You can show empathy with young people and an understanding of their needs, empowering them to overcome barriers to reach their potential.
• You have understanding of the importance of safeguarding and working with people who might be ‘at risk’.
• You have strong organisational and time management skills, including being able to problem-solve, show initiative, meet targets and plan and prioritise your workload. 
• You have excellent communication skills, including an ability to adapt and tailor communication for people with varying access needs.
• You are able to cope with limited resources, seize opportunities and think creatively.​
• You are willing and able to travel frequently across Bromley to schools/colleges and local community venues.

The Woodland Trust is looking for a Communications and Engagement Manager in our South East England team, to lead the regional Communications and Engagement team and programme 

The Role: 
•    Develop a regional communications and engagement plan that identifies opportunities aimed at generating new supporters for the Trust - raising our profile, creating opportunities to raise additional income and delivering high quality engagement and volunteering.
•    Oversee delivery of the regional communications and engagement plan and ensure that related communications, engagement, visitor experience and volunteering opportunities are planned and resourced. 
•    Manage a small regional team of communications, engagement and volunteering officers
•    Liaise and regularly work cross departmentally, to ensure communication plans reflect and support the national communications agenda. In particular, strengthen links with centrally based communications and volunteering teams, fundraising teams and conservation and focus area work.
•    Act as communications lead on all funded projects and partnership work
•    Plan, manage and report on a regional communications and engagement budget, as well as working closely with the Regional Director to support the regional budgeting process. This will include responsibility of monitoring spend and cost control.
•    Be the principal point of contact for communications, engagement and volunteering between the country and national teams; sharing best practice and acting as a conduit for internal communications.
•    Foster effective relationships internally and externally to engage and inspire a range of audiences and individuals
•    This role covers the South East of England including Kent, Sussex, Surrey, Hampshire, Bucks, Berks and Oxfordshire. It requires regular travel around South East England and UK. A full clean UK driving licence is required. 

The Candidate: 
•    You’ll have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
•    You will have experience leading engagement, volunteering or communications teams, providing inspirational leadership and line management.
•    You will have previous experience working and engaging with volunteers, supporters and communities with the ability to deliver objectives cost effectively, including managing, monitoring and reporting on work programmes and budgets.
•    You’ll know about the best methods in communicating with a wide variety of audiences using a mix of marketing and promotional channels. 
•    You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively.
•  You will be a strong influencer and you will be confident in representing the Trust in dealings with multiple stakeholders. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for CVs at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 
 
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on 12th & 14th August 2025.

Job Title: Independent Gender Violence Advocate (IGVA)

Location: The GAIA Centre (Lambeth)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as an IGVA supporting women and children who are impacted by different strands of Violence Against Women and Girls (VAWG). The independent gender violence advocate will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.

The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence). The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety. 

Closing Date: 09:00am 5 August 2025

Interview Date: 14 and 15 August 2025

Shop Manager

Working Pattern: 5 out of 7 days per week to be agreed with successful candidate

SALARY: £15.12 per hour

CONTRACT: Fixed until October 2026. Possibility to extend depending on lease and successful turnover

Bring your retail know-how and leadership skills to a role that makes a difference.
We’re looking for a dedicated Store Manager to take the lead in overseeing the daily operations of our brand new shop in Leyton — driving sales, inspiring a positive customer experience, and ultimately helping to fund vital support services for older people in Waltham Forest.

In this role, you’ll be at the heart of the store, guiding a fantastic team of staff and volunteers. You’ll play a key role in their development, offering clear leadership, hands-on training, and day-to-day support to help everyone thrive.

If you're an experienced retail manager with strong people skills and a desire to use your talents for a cause that really matters, we’d love to hear from you.

Job Title: Team Lead - Member and Supporter Experience

Team: Member and Supporter Experience

Location: Hybrid (split between home-working and London)

Interview Date: 5 August 

*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £40,494 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of role

At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.

This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.

We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.

Key Responsibilities:

Team Leadership and Coaching

• Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
• Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
• Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
• Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.

Supplier and Project Management

• Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.

• Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.

• Proactively identify new solutions or efficiencies to improve working practices.

Operational Oversight

• Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
• Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
• Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
• Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.

High standard supporter care

• Support the team daily in answering incoming enquiries as part of the role.
• Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
• Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.

Cross-Team Collaboration and Advocacy

• Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements. 
• Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
• Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
• Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
• Play an active role in key business projects championing the supporter voice.

Continuous Improvement

• Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
• Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.

Volunteer and Digital Engagement

• Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
• Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.

Other

• Undertake such other duties as may be reasonably required of the post.

The Person

Knowledge, Skills and Experience

Essential:

• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).

Desirable:

• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.

Personal Attributes

• A team player, develop collaborative, strong and effective working relationships.
• Empathetic and patient, with a genuine desire to help members and supporters.
• Positive and professional attitude.
• Proactive and self-motivated with the ability to work independently.
• Adaptable and flexible in a fast-paced environment.
• Strong sense of responsibility and accountability.
• Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors. 

 Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.