Wellbeing service manager jobs in sunbury on thames, surrey

Join Us as a Community Outreach Coordinator

Help us build a more compassionate, connected community.

Are you someone who loves building genuine relationships, connecting people, and exploring ways to work together for a greater good? Do you care deeply about ensuring others feel supported during life's most difficult moments? If so, this might be the perfect opportunity for you.

At Princess Alice Hospice, we believe everyone deserves compassionate, respectful care — and that includes the families and communities who support them. As our new Community Outreach Coordinator, you’ll be a key link between the hospice and the wider community. You'll help build meaningful connections with local groups, community leaders, healthcare professionals, and individuals, ensuring people can access support that helps them live well, die well, and grieve well.

This is a brand-new role, and you’ll be part of a warm, collaborative team where your ideas and input will genuinely help shape our future work.

About You:

You’ll play a hands-on role in:

• Growing partnerships with community organisations across Kingston and Richmond (local knowledge is a plus, but not essential)
• Promoting understanding of end-of-life care and how to access it
• Encouraging open conversations around death, dying, and grief
• Recruiting, training, and supporting a team of passionate volunteers
• Helping shape a new approach to community involvement at our hospice

To help you to achieve that, you’ll have excellent communication skills, be IT competent as well as flexible and adaptable, and comfortable liaising with a variety of people in a compassionate and considered manner.

Our benefits

As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our community, we offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• educational and professional development opportunities
• monthly group reflections via Schwartz Rounds sessions
• free on-site parking
• tranquil Hospice grounds
• subsidised meals at our on-site restaurant
• Employee Assistance Programme
• access to Blue Light Card discount card
• access to our Group Pension Scheme
• Excellent changing facilities (with showers, fresh towels, and hairdryers)
• wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

We are committed to building a diverse, inclusive team. We especially welcome applications from people who are disabled, from the LGBTQ+ community, and from Black, brown, and other underrepresented communities in hospice care. If you share our values and want to make a meaningful difference, we’d love to hear from you — even if you’re not sure you meet every requirement.

About Princess Alice Hospice:

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.

Note: Interviews will be held on 17th & 25th June 2025

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Academy Team Leader - National Youth Agency

The National Youth Agency is looking for a new Team Leader to join our Academy Team.
 
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £40,000 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.
 
About the Role
 
This role is situated within the NYA Academy with a focus on providing the very best youth work learning and development experiences across our NYA activities and programs for clients and young people. This role line manages and coordinates a team of Academy Tutors, supporting the delivery of training and developmental support for the NYA Academy. You will also hold cohort(s) of learners and be responsible for providing a positive learning experience.  
 
The role requires a highly experienced youth work practitioner and line manager that is competent and confident in a leadership role; able to manage a passionate and experienced team of youth work specialists to provide a supportive space for reflective practice and professional growth whilst maintaining performance across NYA Academy contracts. 
 
With a focus on training and development, this role requires experience of understanding the needs of learners, how to create engaging and relevant content and how to deliver high quality experiences for learners and other customers. 
 
The post will require significant networking and engagement across the youth sector to ensure the NYA’s work is rooted in the needs of our sector. 
 
Key responsibilities for this role will include:

• Manage and motivate a team of youth work specialists, providing line management and opportunities for reflective practice.  
• Working with the Deputy Academy Principal to manage workflow and ensure deliverables are meeting required timescales. 
• Work with the Deputy Academy Principal to build sector capacity to deliver quality youth work practice qualifications and CPD. 
• Tutor and assess cohort(s) of learners.  
• Work with the wider delivery team to develop and deliver training and development programmes to NYA staff and clients. 
• Provide quality assurance for training and qualifications delivered across the NYA, working collaboratively with Lead IQAs.  
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Any other duties that may reasonably be required of the role.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
 
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
 
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
 
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th June 2025:
 
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
 
We will request data for our EEDI monitoring purposes, providing this is optional.
 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
Youth Work changes lives
 
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
 
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
 
REF-221840

Are you passionate about building meaningful relationships and delivering exceptional customer experiences? Do you thrive in a dynamic role where no two days are the same?

​Samaritans is looking for a STEP (Samaritans Training & Engagement Programmes) Relationship and Delivery Officer to join our Business Development team. This vital role supports our Samaritans Training and Engagement Programmes (STEP) by guiding customers through their sales journey, coordinating training course bookings, and ensuring seamless delivery. You’ll play a key part in helping us generate income while providing best-in-class support to our customers. This is a brand new role, to grow the programme further in 2025-2026 and beyond.

​

• £28,500 per annum

• Permanent role

• Full time (35 hours per week) with flexible working (we would consider compressed hours)

• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.

• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person

around 2 days per month.

• We are passionate about flexible working, talk to us about your preferences.

About STEP:

Our Samaritans Training and Engagement Programmes (STEP) draws on the expertise gained from our support services to provide training and learning options to organisations across all sectors. The programme includes training courses, eLearning, workshops and webinars on topics including listening skills, emotional support, trauma management and suicide prevention.

​Further info can be found here.

​

This is a real exciting time to join the STEP team, off the back of a record-breaking income year and successfully partnering with high profile organisations across both public and private sector. We’ve experienced significant growth in enquiries received and courses delivered, therefore this new role will be fundamental in expanding the programme.

​

What you’ll be doing:

• Managing customer relationships and providing top-notch support to ensure satisfaction and retention.

• Driving income growth by guiding customers through their sales and stewardship journey.

• Coordinating the delivery of training courses, managing bookings, and handling logistics.

• Supporting the STEP team in reaching income targets with a consultative, customer-first approach.

• Handling admin tasks like data input, reporting, and system improvements.

What we’re looking for:

• A highly experienced Administrator with experience in a customer facing environment.

• Previous experience of working in a sales environment.

• Experience of administering and organising events or training courses in a busy environment with competing priorities, with a focus on a strong attention to detail.

• Ability to develop strong, warm working relationships with both internal colleagues and external customers using excellent communication skills, problem solving, trust and reliability.

• Experience of prioritising own workload and working to deadlines with speed and accuracy.

• Excellent IT skills

​

Job Description is here

​If you’re ready to bring your skills and enthusiasm to a role that makes a real impact, we want to hear from you!

​

Working at Samaritans:

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers website.

​

Being Inclusive:

​We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

Application:

If this sounds like the opportunity for you, please upload your CV and answer some application questions, in relation to the job description, outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on Monday 16 June with video interviews taking place w/c 23 June.

​

Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.

​

Apply today and make a real difference to people’s lives.

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.

Bereaved parents and families are at the heart of why Sands exists. Sharing their experiences of pregnancy and baby loss, and what connects and involves them with our work, is both an important part of their bereavement journey and a way to demonstrate the need for our vision and mission to succeed. This role will help us to show in a real and human, authentic way, what Sands is doing to save babies’ lives and support bereaved families.

Sharing these personal stories in external communications will help us reach more people, bringing to life the work we do in a way that engages diverse audiences, and increasing the likelihood of their taking actions in support of Sands.  

This new role has been developed to support the Communications & Engagement team to develop our story-telling function, build our real stories library and ensure the associated consent and stewardship processes are compassionate, efficient and effective. The Stories Officer will ensure wherever possible, that external communications assets and content created by teams across Sands includes the voices of people touched by pregnancy and baby loss – including those who have been personally affected, and those who are allies of Sands, such as healthcare professionals, corporate partners, research partners, fundraisers and more.

You will have experience of working in a charity stories or communications team, or in a stories-led environment such as journalism.

A good knowledge of compliance and safeguarding issues, including experience of working with vulnerable people in a communications context is required.

With excellent written communication and creative skills, you will be able to produce work that captures and conveys real life experiences in a sensitive and compassionate tone.

You will be highly organised with the ability to multi-task and work across more than one project simultaneously.

About the Role

This is an exciting opportunity to join IRMO as our Youth Project Coordinator and lead the Latin American Youth Forum (LAYF) – IRMO’s youth-led group for migrant and refugee young people aged 13–19.

LAYF offers a safe, supportive and trilingual space (Spanish, Portuguese and English) where young people can overcome barriers and begin to find their feet in the UK. Activities are designed to build confidence, support integration and foster leadership. Through the programme, participants can learn English through fun and engaging ESOL (English for Speakers of Other Languages) classes, take part in weekly educational, arts-based and themed workshops, and receive one-to-one support through a targeted coaching programme focused on education, volunteering and employment.

Young people also have the opportunity to join the LAYF Youth Steering Group, where they can develop leadership skills and inspire other Spanish and Portuguese-speaking young people, while exploring London and beyond through cultural trips and residentials.

As Youth Project Coordinator, you will be responsible for registering and onboarding new participants, designing and delivering a creative weekly programme of LAYF Space Workshops, and offering one-to-one mentoring to help young people access opportunities and build confidence. You’ll work closely with IRMO’s ESOL and Advice and Advocacy teams to ensure a joined-up and holistic approach.

This is a varied role that requires empathy, creativity and excellent organisational skills. You will play a key part in ensuring all activities are inclusive, engaging and safe, while monitoring progress and capturing the achievements of the young people involved. You’ll also be a positive role model, helping each participant realise their potential and feel empowered in their journey.

LAYF is delivered as part of Building Young Brixton (BYB), a consortium of ten Lambeth-based organisations working together to inspire and empower young people in the borough. Partnership working is central to the LAYF ethos, and the Youth Project Coordinator will collaborate closely with BYB partners to co-create activities, share skills and strengthen impact.

Key Responsibilities

• Recruit and register LAYF participants by assessing individual needs and matching them with appropriate activities

• Plan, co-produce and deliver a dynamic and engaging programme of LAYF activities – from arts and sport to inspirational talks – designed to build young people’s confidence, life skills and social connection

• Coach and support young people to thrive in their education and personal development through a targeted one-to-one coaching programme

• Plan and deliver quarterly trips and events that promote peer interaction and engagement with the local community

• Signpost and refer young people to relevant services at IRMO, BYB or other external partners

• Maintain accurate and up-to-date records, including registration forms, attendance, surveys, feedback, session plans and coaching logs

• Input and manage baseline and progress data using IRMO’s database and monitoring tools

• Produce compelling case studies and success stories to share with young people, funders and supporters

• Ensure the wellbeing and safety of all participants, following IRMO’s safeguarding policies and National Youth Agency (NYA) guidance

• Communicate with LAYF participants and families in a timely and appropriate way, respecting boundaries and overcoming communication barriers

• Promote LAYF activities through newsletters, social media and IRMO’s communications channels

• Represent LAYF and IRMO in meetings and forums with partners, funders and youth sector networks

• Work closely with IRMO colleagues to ensure the wider needs of young people and families are supported holistically

• Recruit, supervise and support LAYF volunteers

Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.

Person Specification

The list below outlines the experience, knowledge and skills we’re looking for. It will be used in shortlisting and interviews. If you meet the essential criteria but not the desirable ones, we still encourage you to apply.

Essential

• At least one year’s experience working with young people in the UK

• Experience designing and delivering engaging programmes for young people

• Experience providing one-to-one coaching to young people

• Experience using M&E tools to collect baseline/progress data and contribute to reports

• Able to build trust with young people and maintain clear professional boundaries

• Ability to manage your workload, meet deadlines and respond to changing demands

• Resourceful and creative, with a problem-solving mindset

• Excellent verbal and written communication skills in English 

• Excellent verbal and written communication skills in Spanish

• Competent with Google Workspace, video conferencing tools, Word, Excel and PowerPoint

• Strong understanding of safeguarding

• Strong understanding of the barriers faced by young Latin Americans in the UK

• Clear commitment to IRMO’s vision, mission and values

• Willingness to work some evenings and weekends

Desirable

• Experience supervising or supporting volunteers

• Excellent verbal and written communication skills in Portuguese

• Qualification in Youth Work

• Qualification in Information, Advice and Guidance (IAG)

• Understanding of the UK not-for-profit sector, and UK education and employment systems for young people

Pre-employment checks 

Enhanced DBS check, two satisfactory references and evidence of right to work in the UK

SHAK (South Hampstead and Kilburn Community Partnership) is a resident led charity based on the Alexandra and Ainsworth estate in the Kilburn Ward of Camden, London, dedicated to supporting residents and young people living in an area of high deprivation.

Our Mission is to work with local young people and adults to improve well-being, inclusion and life chances by nurturing talents, passions, skills and confidence.

Our Vision is of a place where everyone can live, learn and grow together.

We do this by identifying and meeting local needs with a range of opportunities in areas of lifelong learning, youth activities, community involvement, employment support, advice and guidance, volunteering, events etc.

If successful you will be based at “The ARC Youth Club”, an estate based youth led centre with integrated music studio, kitchen, games and "chill-out" space. The ARC engages approximately 250 young people per year and plays a vital role in their welfare and development outside of school. In holidays we offer a full program of activities and free meals for young people who may otherwise miss out.

You will deliver a range of activities e.g. cooking, arts & crafts, sports, trips, music, events etc. You will also offer support and guidance for local young people and enable them to develop life long skills while designing and running their own projects, forums etc. In school holidays you will be required to work an expected 28 hrs a week as we offer a full program of activities and free meals for young people

At SHAK we are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds.

Duties Include:

Promoting and delivering activities for young people aged 9-19 yrs  (up to 25yrs for young people with SEND)

Engaging with a range of young people from diverse backgrounds and with multiple needs

Ensuring safeguarding standards are maintained and other policies and procedures are upheld

Facilitate and support intergenerational projects 

Working in partnership with other organisations to meet local needs

Acting as an effective part of youth team and wider SHAK team supporting community activities as needed

Admin and reporting duties as required

 

Skills & Experience

• Minimum Level 3 youth work qualification or equivalent and significant, relevant experience of youth service delivery.
• Experience of engaging girls in youth programmes successfully
• Knowledge of youth policies, safeguarding procedures and legislation
• Good communication, people skills and ability to work effectively as part of a team.
• Ability to relate, support and engage with wide range of young people
• Proficient with computers, social media and other modern technologies

 

Personal Attributes

• Highly motivated and driven by positive values and commitment to motivating others 
• Flexible and adaptable against a background of change
• Resourceful- ability to work on own initiative and solve problems
• Good punctuality, organisational and presentation skills
• Creativity, resilience & commitment

All recruitment is done in line with safe recruitment practices’

If successful an enhanced DBS check will be required.

This post is covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010).

Finance Assistant (Fixed-Term – Maternity Cover) 

£30,258 per annum 

London (Hybrid) 

Fixed Term Contract until August 2026 (maternity cover) 

Full Time (35 hours per week) 

Closes: 18th June 2025 

Our client is seeking a proactive and detail-oriented Finance Assistant to join their Finance team on a fixed-term basis to cover maternity leave. This is an excellent opportunity for someone with finance experience who is looking to contribute to a purpose-driven organisation that supports people facing financial difficulty across the UK. 

As Finance Assistant, you will support the day-to-day financial processing and operations of our client's company, with a particular focus on maintaining accurate purchase ledger records, processing supplier invoices, and supporting outgoing payments. You’ll work closely with internal stakeholders and suppliers to ensure transactions are processed efficiently and in line with their financial procedures. 

Your key responsibilities will include: 

• Accurately processing purchase invoices and credit notes, ensuring correct VAT treatment 

• Manage the finance inbox and respond to queries from staff and suppliers 

• Support the supplier payment process, including manual payments and payment runs 

• Perform supplier statement reconciliations and credit card account reconciliation 

• Assist with the month-end and year-end close, including audit preparation 

• Support general ledger reconciliations and ad hoc finance-related projects 

• Provide a high standard of service to both internal and external stakeholders 

Our client's ideal candidate will have: 

• At least 1 year’s experience in a similar finance or accounting role 

• Familiarity with accounting software (NetSuite experience is an advantage) 

• Strong working knowledge of Excel and Adobe Acrobat Pro 

• Excellent attention to detail and a methodical approach 

• Clear and effective communication skills 

• Ability to manage time effectively and work both independently and collaboratively 

• A positive, customer-focused attitude 

Our client believe in taking care of their people, and they offer a great range of benefits, including: 

• 29 days annual leave plus bank holidays 

• A contributory pension scheme 

• Flexible hybrid working arrangement 

• Generous Life Insurance 

• Wellbeing days to support your mental health 

• A healthcare cashback scheme 

• Access to an Employee Assistance Programme 

• Enhanced maternity pay 

• A birthday voucher to celebrate your special day 

Sound like a good fit? We’d love to hear from you! Send them your CV and a short cover letter (max 400 words) telling them how you meet the criteria in the job description and why you’d be a great addition to their team. Please do not include your name or personal details on the supporting statement. 

Our client are looking for talented individuals and therefore, they value authentic applications and prefer to see your own words and experiences reflected in your application. Please refrain from using AI-generated content, as they want to understand your genuine interest in this role and your own unique perspective. 

If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and they will be happy to discuss them with you. 

They reserve the right to close the role early should they receive high numbers of applications. To avoid disappointment, please apply as soon as possible.    

They will only use the data you supply to them in CVs or application forms for recruitment purposes. This data will be held for twelve months. For further information please refer to their Privacy Notice for Job Applicants, available on the vacancies page of our website.  

They take diversity seriously and are committed to making diversity and inclusion a part of everything they do. They strive to create a workplace that reflects the communities we serve. Their vision, underpinned by their values, be balanced, be supportive, be innovative, is to be a place where everyone feels welcome and empowered to bring their authentic selves to work and to make the Money Advice Trust an employer of choice.  

They are committed to working in an equitable, diverse and inclusive environment and welcome applications from all backgrounds. They use a blind recruitment system which hides your personal details such as name, address, gender, ethnicity, sexual orientation, educational institution to ensure all candidates are on a level playing field. Personal details will only be revealed once the application has been shortlisted.  

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Ealing.

£28,500.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Oaklands & St Kilda is a pair of 6 unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.

This role is set for 9-month, ending on 12 January 2026, with the possibility of extension.

The Specialist Support Worker role involves early shifts (8:00-16:00) and late shifts (14:00-22:00) throughout the week, including some weekends each month.

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Specialist knowledge relevant to supporting young people with a Mental Health diagnosis.

Desirable:

Experience of working in a complex mental health environment

Demonstrable experience of trauma-informed practice

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.

£28,808.00 per annum, working 40 hours per week.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

The role involves working with clients with complex needs in a rota system that includes early, late sleep in, weekend and bank holidays

What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare

For the full list, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Experience in working with people with Learning Disabilities and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Project Officer – Active Journeys

London, East & South-East

£28,831 per annum (pro rata for part time hours)

Ref: 08REC 

Full Time 37.5 hours per week – happy to talk flexible working

Base: Hybrid, with travel around London, East & South-East

About the role

Are you passionate about active travel and community engagement? This is an exciting opportunity to become part of the Active Journeys team at Sustrans, based in the London, East and South-East region. As a Project Officer, you will play a dynamic role in delivering a variety of walking, wheeling, and cycling projects that make a real difference to people's lives.

In this varied role, you will be responsible for planning and delivering practical activities for young people in schools, supporting the implementation of School Streets to create safer and healthier environments, and working closely with the National Cycle Network and Infrastructure teams on community engagement for related schemes. You will engage with a broad range of internal and external stakeholders, building strong relationships to ensure the successful delivery of projects, and will also be responsible for integrating Sustrans volunteers into your work to help maximise impact and community involvement.

This role requires regular travel within the region and the flexibility to work on-site at various project locations on behalf of Sustrans.

About you

You should have experience working with schools and/or community groups, which may include voluntary work. You’ll be confident managing small projects while also contributing effectively as part of a team and building collaborative relationships. We’re looking for someone who understands active travel and the challenges faced by communities experiencing inequalities. You should also have a good understanding of behaviour change theories, safeguarding principles, and health and safety legislation, including conducting risk assessments.

Strong written and verbal communication skills are essential, along with the ability to work across multiple projects and lead group workshops. You will be proactive, able to manage your own workload, and confident in solving problems as they arise[JB1] .

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service

• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

  Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 08 June 2025.
• Interviews will take place in via MS Teams during the week commencing 16 June 2025

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

 [JB1]Different fonts her and in paragraphs below. Not sure which we use for adverts.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in our London office (working from home is an option in line with Crisis’ Hybrid Working policy) 

About the role

As the Data Protection and Compliance Officer, you will deliver the data protection and compliance agenda at Crisis, ensuring a risk-based approach in line with applicable laws including the Data Protection Act 2018, UK General Data Protection Regulation and the Privacy and E-Communications Regulation in respect of marketing compliance.

You’ll work right across the organisation, from supporting our client facing regional centres in effective information sharing to help end someone’s homelessness, to working with Crisis’ transformation programme to help improve the governance and safekeeping of corporate and personal records. It is a hugely varied and busy role where you can switch from interacting with members of the public, our clients on rights issues to advising on police disclosure requests.

This is an exciting time to join Crisis and to be part of the new Compliance, Risk and Governance Team, influencing the privacy and data protection agenda for 2025-26. You would be an integral part of this small, yet influential team supporting the organisation to meet its legal obligations, understand its regulation requirements, and foster best practice.

About you

To be successful in this role you will have:

• Extensive knowledge of UK Data Protection law including an understanding of marketing legislation (PECR)
• A pragmatic, risk-based approach to advising internal teams on compliance activities
• The ability to translate data protection law into everyday terms and actions
• An understanding of information security and its interdependency with data protection requirements
• The ability to prioritise and work effectively with various departments.
• A values-based approach to how data is utilised, ensuring that it is not only lawful but fair, meeting the reasonable expectations of the people whose data Crisis is entrusted to protect.

You may have experience in, data protection, information governance or legal services provision in the not-for-profit, private or public sector.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 15 June 2025 23:55

Interview process: Competency-based interview

Interview date and location: Tuesday 24 June 2025 via Microsoft Teams

Location: London (hybrid)

Hours: Full-Time 

Remuneration: £80,000 -£87,000 per annum, depending on experience

Contract: 13 months fixed-term contract (Parental Leave Cover)

About FILE

The Foundation for International Law for the Environment (FILE) is a not-for-profit philanthropic organisation working to accelerate legal action on climate change. 

Through grant-making and in-house legal expertise, we empower our partners to deliver strategic, innovative legal interventions and we support lawyers in their own countries to bring their own cases. 

Legal action can unlock the systemic changes in finance, policy and social systems needed to protect all of us from climate change. The power of the law is both direct (changing policy and practice) and indirect (signalling the wider shifts taking place across these systems).

FILE is a ‘regrantor’ - this means we do not bring legal action in our own name. We receive grants from our philanthropic donors and make onwards grants to partners who align with FILE’s charitable aims and purposes. We do not seek to make any profit from our activities either in a relevant financial year or in the longer term.

Role overview

The Head of Financial Planning and Analysis is a key leadership role within the Finance Team at FILE, responsible for the financial planning cycle and management information, business partnering support across the organisation, and financial reporting to donors.

Key Responsibilities will include:

• Lead the FP&A team at FILE, including setting team vision, annual team planning and objectives
• Lead annual planning process across income, granting plans and operational expenditure, developing innovative approaches
• Ensure robust quarterly forecasting process supports resource planning, strategic operational expenditure investment decisions and guides the allocation of unrestricted and flexible funding to highest impact
• Ensure prompt monthly Management Information, implementing reporting tools, dashboards and  automation where possible
• Ensure key stakeholders across the Grants Team, Donor Relations Team and across FILE receive high value business partner support to enable strategic decision-making, in addition to support on individual donor proposals, grants and operational expenditure decisions
• Develop and implement a new donor proposal budgeting process
• Ensure financial reporting to donors is on time, accurate and high quality
• Oversee Grant Assurance, support finance colleagues with statutory and donor audits as required, and collaborate with the Legal Counsel and Head of Grants on grant risk reporting
• Ensure Grant Management System has strong controls and user administration and collaborate with Finance Team colleagues on data reconciliations
• Drive process improvement, and develop best practice guidance, training and induction materials for budget holders, tools and templates for grantmaking and donor management.
• Any other responsibilities required to support the success of the Finance Team

Key Outcomes

• The FP&A team has a clear vision, with ambitious but resilient annual planning
• The FP&A team has a strong culture of collaboration, trust, integrity and empowerment, and individual team members have clear objectives and development plans
• Robust annual organisational financial planning and quarterly forecasting processes support the delivery of FILE’s strategic objectives, high impact grantmaking and value for money
• Prompt, high quality Management Information supports senior stakeholders including SLT and FILE’s Boards in strategic decision making
• FILE’s full operational cost structure is modelled and well understood, to support resourcing and expenditure decisions to scale, flex or respond to risk as needed
• FILE budget holders and portfolio teams understand their budgets, financial risks and opportunities, and are supported to take good financial decisions
• FILE’s donors view FILE’s financial management and reporting as accurate and reliable
• FILE’s grantmaking has good internal and external financial processes, tools and guidance and is supported by a risk based assurance approach
• The FP&A team has a continuous improvement mindset, with best practice processes and moving towards automation and self-service reporting

Skills, Experience & Qualifications

• Relevant accountancy qualification or equivalent by experience
• Inclusive team leader, able to set a clear vision and navigate the team through growth and change
• Ability to develop and coach a high performing team
• Demonstrable influencing and presenting skills, up to Board level
• Good attention to detail and strong organisational, analytical and project management skills, with the              ability to be flexible as priorities and needs change
• A problem-solver, excels at financial modelling
• Highly collaborative

Location

FILE has offices in London and the Netherlands. We are advertising this role for candidates based (and with the right to work) in the UK, or the Netherlands.

Therefore, please note that this role will be advertised in multiple locations, but we are only hiring for one position. Please apply to the job post for your preferred location.

Working for FILE

FILE is a collaborative community of individuals who share a passion for climate, nature, and justice. We bring together knowledge and experience to support our mission.

Our people are empowered to lead their work both individually and as part of a wider team in order to make impactful change. As a relatively young organisation with the ambitious mission to change global systems, our roles are ideally suited to those who are highly strategic, flexible and adaptable, and open to growing in line with the Foundation.

FILE is committed to challenging inequality and values diversity, equity and justice in all areas of life. Our mission, work and impact is global, with staff and partners from across the world and a range of lived experiences. We firmly believe that we are strengthened by the diversity of our partners and staff.

At FILE, we actively work to create an inclusive culture where colleagues feel welcomed, heard and supported to succeed and thrive.

How FILE supports its staff

FILE is committed to creating a workplace that supports our staff to do their best work and develop professionally. FILE offer a generous annual leave policy and additional time-off work to support wellbeing. Amongst other benefits, FILE offers private healthcare and a contribution to a pension scheme.

FILE is committed to fostering an inclusive workplace where everyone feels valued and empowered. We welcome applications from individuals of all backgrounds and encourage candidates who can contribute to the diversity of our team to apply.
Join us in making a tangible difference in the fight against climate change by creating spaces where diverse voices come together to drive impactful solutions.

Applications

Please apply on our website and upload your CV. This role is open for applications immediately and we accept applications on a rolling basis. If you are interested, we encourage you to submit your application as early as possible. The role will close on the 15th of June.

Diversity & Inclusion

As an equal opportunities employer, FILE is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join FILE.

This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision.

You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact. 

The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change.

We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it.

As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team.

Key Duties and Responsibilities

 

Leadership and strategy

 

·Be responsible, with the support of the Helen Bamber Foundation Group CEO, for the development, implementation and monitoring of Asylum Aid’s organisational strategy

·Provide leadership and strategic direction at Asylum Aid in accordance with its aims and objectives, with the support of the Director of Legal Casework

·Act as external spokesperson for Asylum Aid, maintaining and strengthening Asylum Aid’s position as a leader in the refugee rights, statelessness and legal aid sectors;

·Work collaboratively with others in the sector to promote and strengthen Asylum Aid’s work, identify and establish potential partnerships, with the support of the Director of Legal Casework;

·Work collaboratively with the Helen Bamber Foundation Group CEO and Executive Leadership team to drive the implementation of the Group strategic framework;

·Ensure that all reporting and monitoring requirements are met to support fundraising, contract compliance and monitoring strategic impact;

·Support the cross collaboration of the Asylum Aid team with the Helen Bamber Foundation team and play an active part in the management of the Helen Bamber Foundation Group.

 

Governance  

·Act as the Data Protection Supervisor with responsibility for data protection and cyber security within Asylum Aid

·Together with the Helen Bamber Foundation Group CEO and designated safeguarding leads, be responsible for child and adult safeguarding within Asylum Aid

·In collaboration with the Director of Legal Casework, ensure compliance by Asylum Aid with all legal and regulatory obligations, including the Legal Aid Agency contract, the Immigration Advice Authority and Solicitors Regulation Authority;

·Lead on the preparation and presentation of quarterly reports on Asylum Aid’s activities, strategy and risks to the Asylum Aid Board, the Finance and Fundraising Committee and the People and Governance Committee;

·Lead on the preparation of the Trustees’ annual report and ensure that monitoring and evaluation systems are adequate to enable reporting on Asylum Aid’s activities and impact.

 

Management and Supervision 

 

·Responsible for line management of the Director of Legal Casework and Welfare Advice service coordinator, and other team supervisors as required;

·Together with the Group Director of People, responsible for Human Resources and implementation of the People Strategy within Asylum Aid, including development and implementation of HR policies and procedures;

·Together with the Director of Legal Casework and team supervisors, drive the effective management and supervision of the Asylum Aid team and ensure that they comply with relevant professional standards and accreditation;

·Foster a supportive and inclusive team culture at Asylum Aid in which each member feels valued and supported to develop professionally and to perform to the best of their ability;

·Ensure the team’s well-being and that self-care practices are established and work in tandem with the Director of Legal Casework and supervisors to ensure trauma-informed ways of working.

 

Policy & Strategic Legal Work

 

·Together with the Group Director of Policy, identify policy priorities and coordinate the preparation of evidence and briefings drawing on Asylum Aid’s experience and expertise to influence system change;

·Build and maintain relationships and partnerships with sector colleagues to support joint strategic engagement including policy advocacy and strategic legal work;

·Work closely with the Director of Legal Casework and team supervisors to drive changes in the UK asylum, trafficking and statelessness systems through strategic legal work.

 

Finance & Fundraising

 

·Work closely with the CEO and the Helen Bamber Foundation Group Finance Team to set and manage budget(s) and general financial matters for Asylum Aid

·Together with the Director of Legal Casework and the Group Finance Team, establish systems for monitoring legal aid Work In Progress and billing, and securing casework income including legal aid, and inter partes income from judicial review cases;

·Work closely with the Helen Bamber Foundation Group Fundraising and Communications Team to secure funding for Asylum Aid from a range of sources including trusts and foundations, corporate philanthropy and major donors;

·Ensure that Legal Aid and other income is maximised, and targets are achieved.

Other duties

·Manage the recruitment and supervision of volunteers where necessary in collaboration with the Helen Bamber Foundation Group Volunteers Coordinator;

·Support the Helen Bamber Foundation Group Facilities team to ensure the smooth running of the office and that the facilities meet the needs of Asylum Aid;

·Work outside normal office hours as required and travel in order to carry out the responsibilities of the post.

·To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.

Essential Experience, Skills and Knowledge

•Experience of running a small to medium sized charity/legal NGO and/or legal department within the NGO sector (or other equivalent senior management role);

•Demonstrable experience of managing and leading a successful team and the ability to manage a growing team with mixed roles from team supervisors to administrative support staff, working co-operatively with colleagues to maintain transparency and effective working relationships within the team;

•Strong communication skills, with the ability to communicate effectively with people from a wide range of backgrounds

•Strong understanding of good governance including legal, regulatory and financial responsibilities;

•Ability to work with a range of stakeholders from trustees to external partners;

•Experience of leading and/or participating in organisational strategic planning;

·Experience of legal policy work within the human rights field and /or of strategic litigation, whether as an NGO claimant or legal representative;

•Experience of managing diverse funding sources and setting and implementing budgets;

•Experience of working in a service delivery partnership with other organisations;

•Experience of fundraising, especially grants from trusts and foundations;

•Sound working knowledge of the law and policy as it relates to immigration,  asylum, human rights and modern slavery/trafficking;

•Demonstrable understanding of the asylum and human rights sector in the UK;

•An understanding of the barriers migrants, refugees, and asylum seekers face regarding access to legal advice, reasons why they may become destitute and why this makes it more difficult to access advice and support; and

•The passion for working empathetically and supportively with migrants, refugees, stateless people and asylum seekers.

Desirable Experience

·Experience of managing the delivery of frontline casework with people in the asylum or trafficking systems

·Experience of tendering for and delivering publicly funded contracts e.g. LAA or local authority funding;

·Working knowledge of Legal Aid Agency contracts, including the delivery of casework and billing under a legal aid contract in the immigration and asylum category and/or the public law category;

How to apply 

The first stage is to complete on our online application form on our website by 9am on 23 June 2025.

The website form will ask you to:

1.Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2.Upload your current CV

3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

For an informal conversation about the post before applying, please contact Alison Pickup, the current Executive Director.

Selection Process

We anticipate that we will invite candidates to an initial online interview on Wednesday 3rd July 2025, followed by shortlisted candidates attending in-person interviews at our office in Old Street on Wednesday 9 July 2025.

We regret that we can only respond to applicants who make it to the interview stage.

We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EQUITY, DIVERSITY AND INCLUSION

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK.

We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.

Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application.

• Salary: £34,650 - £41,500 gross per annum at 1.0 FTE.

• Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: Permanent with a 6 months probationary period

• Team: UK Legal Team

• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

• Reporting to: Head of UK Legal

• Management responsibility: immigration caseworker and pro bono lawyers

Safe Passage International (SPI) is recruiting Immigration Lawyer and/or Immigration Caseworker Supervisor to join our UK Legal Team. We are looking for enthusiastic, experienced and motivated individuals to join the UK Legal and Arrivals Team in its invaluable and ground-breaking work to ensure that safe routes to sanctuary exist and are accessible for all people seeking asylum.

As an Immigration Lawyer/ Immigration Caseworker Supervisor in the UK Legal Team, you will run a caseload of complex family reunion entry clearance applications and appeals, you will also supervise cases of colleagues and pro bono solicitors and volunteers, if appropriate. You will be supported by colleagues in the UK Legal team and work in close collaboration with colleagues in SPI France and Greece as well as with professionals in relevant external organisations.

You will be determined and committed to delivery high quality legal casework supporting asylum seeking children to reunite with family members in the UK. You will be attentive to detail, flexible, efficient and able to work independently and under supervision as part of a small and dynamic team. You will be eager to contribute to the overall missions and values of Safe Passage International and to work collaboratively with other teams in this international and multi-disciplinary organisation.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

We are looking for good immigration casework experience, as detailed in the Person Specification. Experience in a similar role is welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out. This position will have a dedicated training budget and you will be supported to grow and develop within your role.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, please contact SPI Human Resources Team.

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below and on our website.

Closing date: Sunday 15th June 2025 at 11.59 pm