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Top job
Versus Arthritis, Barbican (Hybrid)
£25,838 per year + benefits
We are seeking someone who will be instrumental in helping us achieve our fundraising objectives.
Posted today
Closing in 3 days
Shelter, Manchester (On-site)
£31,133 per year per annum pro rata
Posted 1 week ago
The King's Trust, Leeds (Hybrid)
£23,672.00 to £28,783.00 dependent on your skills, knowledge and experience
Posted 1 week ago
Closing in 2 days
The King's Trust, Cardiff, Cardiff (Hybrid)
£23,672.00 to £28,783.00 dependent on your skills, knowledge and experience
Posted 1 week ago
Closing in 4 days
South Hampstead and Kilburn Community Partnership, London (On-site)
£15.00 per hour
Posted 2 weeks ago Apply Now
Page 7 of 13
Barbican, Greater London (Hybrid)
£25,838 per year + benefits
Full-time
Contract (Fixed-term to 31 March 2026)
Job description

Location (UK): Office Hybrid* - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page.
Travel: Travel to occasional cross-UK events including occasional weekend or evenings

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

You will be instrumental in helping us achieve our fundraising objectives.

As a first point of contact for many of our wonderful supporters, you will provide excellent supporter care, respond to queries and fulfil material orders.

You will also work across Public Fundraising (community fundraising, events fundraising, individual giving, legacy marketing) and Innovation, Performance and Trading teams to support in delivering excellent supporter experience, actioning daily administrative tasks, desktop research and insights, and support with events and fundraising campaigns.

You will work alongside another Public Fundraising Assistant to help ensure ways of working are right for you, the team and our supporters. 

About the role

You’ll play a key part in making sure that anyone and everyone who wants to fundraise for people with arthritis has a great experience doing it.

You’ll manage various inboxes, meeting the needs of our supporters and ensuring that where necessary they’ll be escalated or signposted to the right place.

A typical day (although there rarely is one!) could include fulfilling Gifts in Wills packs from the office, feeding back on a supporter journey email, chasing a Christmas cards order with a supplier, reviewing Individual Giving data for a mailing or chatting to a supporter about how to maximise funds raised at a plant sale.

The role is a brilliant entry level role in the charity sector, giving you a chance to learn about many different types of income generation and engagement.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

  • Great communicator, with experience in a supporter or customer facing role.
  • Tenacious problem solver, for example finding out where a missing delivery is and how best to replace it if necessary.
  • Collaborative team player with a curious attitude.
  • Comfortable in a busy office environment, supporting multiple teams and balancing multiple priorities.
  • Strong interpersonal skills including the ability to develop and maintain key relationships with a supporter centric approach.
  • Strong numeracy skills with a keen eye for detail and quality.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

  • Flexible hours, environments and working practices to promote a healthy work/life balance.
  • Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
  • Simplyhealth cash plan.
  • Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
  • Learning and personal development opportunities.
  • Competitive annual leave, with the option to buy/sell up to five days per year.
  • Generous pension plan, with employer contribution of up to 10%.
  • Life Assurance plan (4 x salary).
Posted by
Versus Arthritis View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 22 September 2025
Closing date: 05 October 2025 at 23:30
Tags: Administration, Fundraising, Entry level / Graduate

The client requests no contact from agencies or media sales.