Women support worker jobs in Nottingham, nottinghamshire
Job Title: Service Manager
Location: Derby City (office based)
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time
Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota.
This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.
We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.
Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.
The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.
The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.
Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting. In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.
You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.
As member of the management team, you will be required to participate in an out-of-hours on call management service.
The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 22 December 2025
Interview Date: 8 and 9 January 2026
Registered Charity 
101 - 500
The client requests no contact from agencies or media sales.
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About EMMS International
EMMS International is Scotland’s longest-serving international healthcare charity, founded in 1841. From its Scottish base, it works with partners in India, Malawi, Nepal, Rwanda, Scotland and Zambia to improve healthcare for people in some of the world’s poorest and most marginalised communities.
Its work focuses on four strategic priorities:
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Non-Communicable Disease: Improving access to care and quality of life for people with NCDs and life-limiting conditions.
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Global Healthcare Workforce: Training and empowering healthcare workers, especially women from low-income backgrounds, to address workforce shortages.
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Health Emergency Response: Supporting health systems to prepare for and respond to disasters and crises such as floods, earthquakes and food shortages.
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Sustainable Healthcare: Strengthening healthcare facilities and services, including infrastructure such as solar power, so they can withstand economic and environmental pressures.
EMMS works through local partners, takes a rights-based and inclusive approach, and designs sustainable programmes that respect the environment and promote human rights. Its origins lie in the Christian faith, and it serves people of all faiths and none.
Following an organisational review, EMMS is creating a new Director of Fundraising role, separating fundraising and communications into two Director posts. EMMS is financially stable with healthy reserves, currently raising around £400,000 per year in fundraised income, plus a significant time-limited major donor gift ending in 2028.
The Director of Fundraising will:
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Lead the development of a diverse, sustainable fundraising strategy across multiple income streams (trusts and foundations, major donors, individual giving, community, corporates, legacies).
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Be hands-on in delivering this strategy, supported by an experienced Head of Partnerships and Philanthropy and a Stewardship Manager.
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Manage and grow relationships with donors and stakeholders, meeting ambitious income targets.
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Oversee budgets, forecasting and reporting, and contribute to organisational strategic and business planning.
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Line manage fundraising staff, setting objectives/KPIs and supporting their development.
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Sit on the Executive Leadership Team and play a proactive role in the wider management and development of the charity, including reporting to the CEO and attending some Board meetings.
What they’re looking for:
An experienced senior fundraiser with a strong track record of strategic income growth across multiple channels, excellent relationship-building skills, strong leadership and team management experience, and knowledge of the Scottish charity and fundraising landscape. You should be confident operating strategically and operationally, familiar with fundraising regulation and good practice, and able to communicate effectively with both Christian and secular audiences in line with EMMS’ faith-based heritage and health mission. Degree-level education or equivalent experience is required; membership of the Chartered Institute of Fundraising (or willingness to join) is expected.
Terms and benefits:
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Salary: £63,313 – £70,347 (depending on experience) with annual inflationary rise
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Remote role with monthly meetings in central Edinburgh (more frequently in first three months)
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25–30 days annual leave (depending on length of service) + 10 public holidays
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8% employer pension contribution with salary sacrifice
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Salary sacrifice scheme for electric vehicle lease
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Flexible working, travel expenses to office, access to Edinburgh office, some international travel
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Life assurance (three times salary) and Aviva Digi-Care app
Application:
Apply by CV and covering letter (each up to 2 pages) by Monday 12 January 2026.
Interviews in Edinburgh: First stage – Thursday 29 January 2026; second stage – Tuesday 3 February 2026.
You must live in Scotland and have the right to work in the UK.
