Women support worker jobs in wandsworth, greater london
About the role
This is an exciting opportunity to join ATLEU, a leading anti-trafficking and human rights charity. We are looking for an inclusive, creative, talented facilitator, with exceptional leadership and interpersonal skills to be our Participation Manager.
The Participation Manager will facilitate survivors of trafficking to use their experiences to support the development of ATLEU’s work and services and to improve policy and practice across the anti-trafficking and legal advice sectors. Working with group members, this individual will be responsible for supporting the expansion of the group (The Changemakers) and the remit of ATLEU’s participation work from January 2026 when the current projects come to a close, ensuring new members are inducted and supported to engage and lead in future projects. The overall aim of the participation and activism work is to integrate survivors at all levels within ATLEU, as well as creating a project that offers different levels of engagement, depending on the interests and capacity of individual group members.
The Participation Manager is a key member of the Rise and Lead project team, which is a groundbreaking new employment pathways project in partnership with Southeast and East Asian Centre (SEEAC) and Voice of Domestic Workers for those with experience of human trafficking and migration.
The successful candidate will have direct experience of working with vulnerable individuals, ideally survivors of trafficking, a strong understanding of the challenges survivors face and be committed to shifting power to people with lived experience. They will have a flexible approach and understand what empowerment means in its truest sense, allowing the structure of the work to be led by the needs of the group rather than with a predetermined or fixed idea of what this will look like.
About ATLEU
Our vision is a just world where no one is enslaved or exploited.
Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.
Our strategic priorities are:
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To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
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To tackle systemic injustice through strategic litigation and pursuing policy change
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To build survivor leadership and influence within ATLEU and across the sector
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To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
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To invest in and support our people to ensure we are effective and sustainable
Our values are:
There is always another way
We are persistent, resourceful and creative in our approach. We do the hard work to make justice accessible. We don’t give up in the fight for fairness and freedom.
We make the time. We listen. We hear
We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen. We give advice, not tell you what to do. If you fight, we fight. Our clients’ needs come first.
Knowledge is for sharing.
We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share. We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law.
Although just a small team, ATLEU’s work has led to significant changes in law and policy. Since we were established in 2013, we have led the way in ensuring that survivors of trafficking have access to free, independent legal advice by enabling access to legal aid, across the range of issues survivors experience. For example, our litigation against the Legal Aid Agency led to their concession that legal aid provision was insufficient for victims of trafficking and an increase in the number of trafficking compensation cases that legal aid providers were contractually able to assist with each year (from 5 up to 100). Following litigation on behalf of our client LL, the Legal Aid Agency agreed that victims of trafficking were legally entitled to free immigration advice on applying for leave to remain in the UK on the basis of their trafficking experiences and publicised this entitlement.
Employment Information
Job Title: Participation Manager (Lived Experience)
Job Term: Permanent
Location: London based with hybrid working. We can offer flexible working arrangements but the role will require regular office attendance
Hours: 21 hrs per week
Salary Band: £31,374 – £37,772 pro rata per year. Starting salary will depend on the level of candidate’s experience
Pension: 7% pension contribution
Leave: 33 days a year (including bank holidays), with an increase of 1 day per year for each complete year of service, capped at 30 days plus bank holidays per year (38 days).
Benefits: Individual training budget and employee wellbeing programme, monthly team lunches and a personal wellbeing fund.
Probation period: 6-month probation period
Reports to: Policy Manager
Objectives of the post
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To lead on the development of ATLEU’s participation strategy including a plan for implementation.
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To develop ATLEU’s Changemakers expert by experience group so that it is sustainable, resilient and inclusive and able to deliver its strategic objectives.
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To build the power of survivors within ATLEU to influence organisational strategy and decision making and inform ATLEU’s services and priorities.
Main Responsibilities
Strategy development
1. Using the framework of ATLEU’s 5-year strategic plan, develop ATLEU’s participation strategy creating an annual plan to deliver on our organisational vision.
2. Develop and maintain positive relationships across ATLEU’s team staying up to date with different areas of organisational work in order to create opportunities for collaboration and coproduction with the Changemakers, finding flexible and creative ways to integrate new opportunities into the annual plan.
Developing ATLEU’s Changemakers group
3. Recruit and induct people with lived experience of trafficking to be active participants in the Changemakers.
4. To facilitate meetings of the Changemakers ensuring activities are accessible and inclusive for all participants.
5. To secure opportunities for skills and knowledge development through internal and external training.
6. Conduct needs assessments to identify safeguarding, support needs and development goals and provide practical and emotional support where required.
7. Nurturing the wellbeing and solidarity of the group, providing individual pastoral support, coordinating reflective practice sessions and group activities.
8. Review, adapt, and agree terms of reference and foundational values with the group.
9. To manage the annual lived experience budget.
Building the power of survivors within ATLEU
10. To be an effective liaison between the group and the Director, trustees and wider staff team.
11. Understanding how ATLEU works as an organisation and its key activities and facilitating regular communication between Changemakers and ATLEU’s people.
12. Create opportunities for collaboration, co-creation and leadership for ATLEU’s Changemakers members.
13. Identifying potential opportunities for Changemakers to take on paid roles within the organisation, defining the scope of the role, recruitment/ selection of individuals for the roles, and supporting individuals to gain experience of working independently (eg. peer research training development, training delivery).
14. To take a creative and flexible approach to working with the group, to understand their priorities and goals and find ways to steer and adapt their ideas so that they can be delivered within an organisational context.
15. Work with ATLEU’s Director, Head of Operations and People and Inclusion Manager to create pathways for people with lived experience of trafficking to participate in ATLEU’s governance and decision-making, including at trustee board level and development of funding proposals.
16. Support the delivery of ATLEU’s Rise and Lead Fellowship project helping to create an employment pathway for people with lived experience of human trafficking and migration in the advice and anti-trafficking sector.
17. Support the Rise and Lead Project Manager with the development of a bespoke inclusive recruitment programme and the delivery of the training fellowship, and the project monitoring and evaluation and dissemination of learning.
Coproduction with the Changemakers
18. Working with ATLEU’s Changemakers to act as agents of change, to influence external stakeholders (e.g. anti-trafficking organisations, policy makers, parliamentarians, media) and share their expertise, whilst ensuring the necessary safeguarding is in place.
19. To work with the Policy Manager and Communications and Public Affairs Officer to facilitate people with lived experience of trafficking to inform, shape and co-produce:
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Training
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Information / legal resources
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Peer Research reports
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Monitoring and evaluation (ATLEU’s services/ Rise and Lead)
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Policy & Communication materials
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Events
20. To find ways to cultivate respect for lived experience, and encourage inclusive practices in the sector, such as through engagement with the Lived Experience Coalition
Professional Development
21. To take responsibility for self-development on a continuous basis, including undertaking on-the-job and other training as required.
22. To discuss regularly with the Policy Manager your job performance and personal career development.
23. To participate fully in ATLEU’s appraisal process.
Other Duties
24. To play a full role in the organisation supporting colleagues to maximise their effectiveness.
25. To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
26. To ensure that the terms of ATLEU’s funders are adhered to in all aspects of ATLEU’s delivery and to provide information for proposals and reports as required.
27. To attend and participate in staff meetings.
28. To support ATLEU’s social media presence in line with the organisation’s strategic objectives.
29. To represent ATLEU at external meetings and where necessary and to attend meetings, occasionally including those out of normal working hours, when necessary. To travel between ATLEU’s offices as required.
30. To undertake additional duties as may become necessary.
Please refer to the attachment below for further information and the full person specification.
We particularly welcome applications from Black, Asian, Minority-Ethnic and refugee and migrant backgrounds and from those with lived experience of the issues that ATLEU seeks to tackle.
Please note that candidates must be able to work in the UK and will be offered the job subject to suitable references and a DBS check. If you are appointed to the role, you will be required to provide further checks on your criminal records status throughout your employment.
We are holding two online information sessions on Zoom in English for applicants to find out more about the role. Details are as follows. A Zoom joining link can be found in the downloadable job pack:
Date: Thursday 23rd October
Time: 6.30 - 7.15pm
Meeting ID: Zoom 889 0469 8513
Passcode: 308237
Date: Wednesday 5th November
Time: 1 - 1.45pm
Meeting ID: Zoom 871 8268 7260
Passcode: 587053
NB. Please feel free to attend these information sessions with your camera turned off or using a different name if that would make you feel more comfortable in the space.
Application Process
Key dates
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Information sessions will be held on Thursday 23 October, 6pm - 6.45pm and Wednesday 5 November, 1pm - 1.45pm.
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The deadline for applications is 23:30 on Sunday 16 November.Applications received after this time will not be considered.
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First round interviews will be held in person on Tuesday 2 and Wednesday 3 December.
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Second round interviews will be held in person on Wednesday 10 December.
Please confirm your availability to attend first and second round interviews in your cover letter.
If you do not hear from us by Friday 28 November, it means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview.
Please ensure that your cover letter addresses the following three points:
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Why you wish to work for ATLEU.
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How your previous experience demonstrates that you meet the essential Experience and Knowledge criteria, as well as any of desirable criteria if applicable, and
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Evidence that you have the following skills and abilities:
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(i) Ability to build rapport with a wide range of people and to communicate sensitively and sympathetically with traumatised and/or vulnerable people.
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(ii) Insightful, creative and courageous with the ability to challenge traditional thinking and push for change.
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(iii) Excellent interpersonal skills, professional manner, able to develop strong working relationships and effective alliances.
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(iv) Ability to manage effective collaboration.
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Please also include the following information:
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Contact telephone number
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Email address
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Confirmation of availability to attend first and second round interviews, if invited.
Inclusion at ATLEU
We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.
We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.
The client requests no contact from agencies or media sales.
Fixed Term, Full time
Circa £40,000 plus competitive benefits
Do you want to make a difference?
Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
Working at the Fund means you can play your part in changing the lives of people who serve or have served in the RAF and supporting them some of lives challenges.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join The RAF Family and play your part in making a difference.
Respite and Care Executives play a significant role in enabling our beneficiaries to continue to be independent for as long as possible and when/if they require formal care, they can support them during this time too. They work closely with the Advocacy Team and the Friendships and Connections team to ensure that all their needs are met.
We are looking for a candidate to cover Maternity Leave for 14 months. They will work alongside the current post holder and the other team members for 2 months to learn the role and take over existing cases. They will form part of the existing Respite, Care and Advocacy Team and work closely with other members of the team as well as other colleagues in the Operations Directorate (mainly Welfare).
An articulate communicator with IT skills suited to working in a paperless environment, you must be able to demonstrate an ability to relate to people of all ages as well as professionals such as external case working organisations, RAF stations, care providers, those who have lasting power of attorney (LPA). You must have an understanding of the social care system and the Mental Capacity Act.
The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Wednesday 12th November 2025, 5:00pm. Preferred start date will be early December.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Basic DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Job Purpose
To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.
The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
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Act as the first point of contact for all referrals across the hospital they are attached to.
-
Meet with patients in the community and/or hospital and carrying out assessments and risk assessments
-
Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
-
Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available.
-
Collecting feedback from service users and uploading to case management system.
-
Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
-
Deputise for the Manger at discharge planning and other meetings as directed.
-
Support the hospital to improve the patient’s experience of the discharge process
-
Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
-
Work collaboratively with other agencies providing support services.
-
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
-
Plan and develop person centred interventions to provide short term support for people after hospital discharge.
-
Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages.
-
Provide occasional weekend cover for the A/L of other Project Officers
-
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
-
Supervise, support and develop DSWs and volunteers in your service.
-
Liaise with the handyperson service about referrals and jobs for service users.
-
Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
Administration
-
Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
-
Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
-
Ensure wards have good supply of service leaflets and referral forms.
-
Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
-
Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
-
Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
-
Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL
-
Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
-
Be familiar with and to implement AUKEL policies and procedures.
-
Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
-
Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
-
Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
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Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
-
Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
-
Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate.
-
Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
-
Liaise with contractors to arrange deliveries and works to service user’s homes.
General
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Meet regularly with your line manager for support, supervision and appraisal.
-
Attend team and staff meetings, (and other meetings) as required.
-
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
-
Undertake any training required to fulfil the post.
-
Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
-
Arranging access visits to service user’s homes
-
Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
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The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
-
Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
-
Minimum of 2 years’ experience of working within a health or care setting.
-
Experience of using IT systems to record work done.
-
Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
-
Experience of working within a hospital setting
-
Experience of managing and developing staff.
-
Experience of working with older people
Knowledge & Understanding
Essential
-
Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
-
Understanding of the needs of patients who may lack family or other support.
-
Understanding of the needs of lone workers whilst working in the community.
-
Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
-
Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
-
Knowledge of CQC fundamental standards
-
Understanding of NHS hospital discharge procedures
-
Experience of conducting assessments and risk assessments.
Skills/Attributes
Essential
-
Excellent interpersonal skills
-
Excellent verbal and written communication
-
Intermediate IT skills
-
Excellent planning and organisational skills
-
Ability to work calmly under pressure.
Additional Requirements
-
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
-
The role is required travel across East London
-
Flexibility in working hours to meet organisational needs
The client requests no contact from agencies or media sales.
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.
Key Tasks
-
Act as the first point of contact for all referrals over the weekend across both hospitals.
-
Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
-
Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
-
Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
-
Collect feedback from service users and upload to case management system.
-
Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
-
Deputise for the manger at discharge planning and other meetings as required.
-
Support hospitals to improve the patient’s experience of the discharge process.
-
Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
-
Work collaboratively with other agencies providing support services.
-
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
-
Plan and develop person centred interventions to provide short term support for people after hospital discharge.
-
Deliver the front-line support services over the weekend
-
Provide occasional cover for the A/L of other Project Officers
-
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
-
Supervise, support and develop DSWs and volunteers in your service.
-
Liaise with the handyperson service about referrals and jobs for service users.
-
Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
-
Arranging access visits to service user’s homes.
Administration
-
Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
-
Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
-
Ensure wards have good supply of service leaflets and referral forms.
-
Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
-
Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
-
Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
-
Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
-
Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
-
Be familiar with and to implement AUKEL policies and procedures.
-
Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
-
Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
-
Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
-
Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
-
Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
-
Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
-
Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
-
Liaise with contractors to arrange deliveries and works to service user’s homes.
General
-
Meet regularly with your line manager for support, supervision and appraisal.
-
Attend team and staff meetings, (and other meetings) as required.
-
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
-
Undertake any training required to fulfil the post.
-
Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
-
Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
-
The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
-
Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
-
Minimum of 2 years’ experience of working within a health or care setting.
-
Experience of using IT systems to record work done.
-
Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
-
Experience of working within a hospital setting
-
Experience of managing and developing staff.
-
Experience of working with older people
-
Experience of conducting assessments and risk assessments.
Knowledge & Understanding
Essential
-
Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
-
Understanding of the needs of patients who may lack family or other support.
-
Understanding of the needs of lone workers whilst working in the community.
-
Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
-
Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
-
Knowledge of CQC fundamental standards
-
Understanding of NHS hospital discharge procedures
Skills/Attributes
Essential
-
Excellent interpersonal skills
-
Excellent verbal and written communication
-
Intermediate IT skills
-
Excellent planning and organisational skills
-
Ability to work calmly under pressure.
Additional Requirements
-
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
-
The role is required travel across East London
-
Flexibility in working hours to meet organisational needs.
Additional Information
-
This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
-
In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
The client requests no contact from agencies or media sales.
Your new company
Join a globally respected non-profit organisation working at the forefront of social change. With a strong international presence and a mission rooted in equity and empowerment, this organisation leads impactful initiatives that influence policy, drive advocacy, and support vulnerable communities. You'll be part of a collaborative, values-led team committed to creating lasting change through strategic leadership and inclusive practices.
Your new role
As Senior Officer - Executive Office, you'll provide high-level strategic, operational, and administrative support to the CEO. Acting as a trusted advisor and gatekeeper, you'll help manage priorities, coordinate key projects, and ensure smooth communication across senior leadership and the Board. You'll also play a vital role in internal communications and external engagement, including supporting the CEO's media presence and global travel.This is a dynamic, fast-paced role ideal for someone who thrives in high-level executive support and strategic coordination.
What you'll need to succeed
We're looking for someone with:
- 7+ years' experience supporting senior leaders and Boards in a similar role
- Strong governance knowledge, including UK Charity Commission requirements
- Exceptional organisational and time management skills
- Advanced proficiency in Microsoft Office and project management tools
- Excellent written and verbal communication skills, including copyediting
- High level of discretion, integrity, and professionalism
- Ability to manage complex priorities and work independently
- Experience in internal communications and stakeholder engagement
- A proactive, solution-focused mindset and collaborative approach
Desirable: Experience in gender equality, women's empowerment, or international development.
What you'll get in return
- Competitive salary with annual increments
- Generous 10% pension contribution
- Hybrid working model (Central London office)
- Opportunities for international travel
- Inclusive and values-led workplace culture
What you need to do now
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If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Job Title: Public Affairs Manager
Reports to: Head of Policy and Campaigns
Location: Hybrid & Borough High Street, London SE1 (2 days a week in the office)
Salary: £46,000
Contract: 18 months (with potential for extension)
Hours: 35 hrs per week.
About the role
We’re looking for a resourceful, experienced public affairs manager to join our dedicated team working to bringjustice, meaningful recognition and lasting health improvements to a community that has suffered as a result of the biggest treatment scandal in NHS history.
This is a rare opportunity to work for an organisation with a high profile within the political and health policy landscape with a 50-year track record of effective advocacy for our small community of people living with genetic and acquired bleeding disorders and their families. Most importantly, this role has the potential to directly improve peoples’ lives.
Around two thirds of our members are impacted by the contaminated blood scandal of the 1970s and 80s, which was recently investigated by the Infected Blood Inquiry. The resulting report in 2024 recommended improved health resources for people with bleeding disorders as well as compensation and support for those infected and affected by the scandal.
Although significant progress has been made, there’s a lot more to do. Maintaining political pressure and keeping this issue in the public eye are essential to ensure our members receive the support and recognition they deserve. As public affairs manager you will bring energy, contacts, knowledge and ideas to strengthen and broaden engagement with MPs, peers and decision-makers.
In addition to our infected blood work, you will support other projects, including challenging gender inequality in accessing treatment and care and ensuring that people living with rare bleeding disorders have access to the latest cutting edge technologies.
Background and purpose
We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.
For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.
We want to ensure that everyone affected by a bleeding disorder:
Lives the best life that they can
Never feels alone or isolated
Feels empowered and confident.
We do this by:
Improving understanding about living with a bleeding disorder
Providing support at all life stages
Influencing and advocating on policy and access to treatment.
More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.
Key Responsibilities:
- Develop our public affairs strategy to forward the policy goals of THS
- Translate the governmenthealth strategy and communicate its impact on the bleeding disorders community.
- Support the APPG on Haemophilia and Contaminated Blood, acting in capacity as THS secretariat to the group
- Develop and maintain relationships with MPs, peers and other health policy stakeholders. Recognising and creating opportunities to promote the work and strategies of THS and raise issues in the houses
- Working closely with the team to lead on the legislative changes which would impact on the infected blood community
- Represent the interests of THS and its policies at parliamentary events and relevant stakeholder groups
- Represent THS in areas such as the life sciences,access to treatment and care in the UK
·Track relevant activity in Westminster and provide relevant updates to colleagues
- Work alongside communications team to produce updates on public affairs activities.
Person Specification
Experience, qualifications
Essential qualities, skills and experience
·Evidenced experience of working within the public affairs environment in the UK
·A demonstrated understanding of the challenges in health, disability and work policy
·Ability to recognise and create opportunities within the political environment to represent the views and needs of THS and its members.
Experience of developing and implementing campaigns with demonstratable outcomes.
·Ability to prepare and manage the production of policy papers, briefings, submissions, speeches and reports
- Experience of organising and supporting parliamentary events
- Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
- Ability to work in a team as well as to use individual initiative and judgement.
Desirable qualities, skills and experience
- An understanding of long-term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising
- An understanding of the rare disease and specialised commissioning environment
- Experience of working for a third sector organisation.
Personal qualities
·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all
·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.
·A highly motivated, supportive and collaborative team worker.
·Values-driven with a proven commitment to social inclusion and equal opportunities.
Other requirements
- Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
- Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.
What we offer:
Competitive Salary
Generous Pension Contribution Agile Working
25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years Well located office very close to Borough Market.
The Haemophilia Society is an equal opportunities employer.
The client requests no contact from agencies or media sales.
This role is offered as a full-time, permanent, hybrid contract.
Salary: Competitive depending on location (D high).
You can be based in any of our globally located offices: Cardiff, Edinburgh, London, Warrington, Abuja, Bogota, Dhaka, Nairobi, and New Delhi. You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
The Trusts and Foundations Advisor works strategically within the Partnerships and Business Development team to maximise impact and income by building high value partnerships and securing five, six and seven figure grants.
You will be responsible for building new relationships with prospect donors as well as providing exceptional stewardship of existing donors, and will collaborate closely with other teams in the wider division to create excellent proposals.
You will be expected to develop a strong pipeline of highly engaged Trusts and Foundation Funders committing to multi-year pledges to maximise income and impact, and build relationships based on trust and openness using the support of senior staff and Multi-Country Cluster based colleagues.
You will work collaboratively within the team and beyond, sharing expertise and ideas to create strong cultivation plans and proposals, and you will be expected to think critically about existing processes, aiming to create, adapt and deliver innovative ideas, initiatives and networks to secure impactful and meaningful support for Christian Aid’s programmes.
You will develop relationships with potential donors and partners and represent Christian Aid at appropriate networking events such as conferences and external meetings.
About you
We are looking for a confident fundraiser with significant experience of securing five and six figure gifts from Trusts and Foundations. You will demonstrate a clear understanding understanding of the Trusts and Foundations landscape and market trends, and will be able to employ a wide range of Trusts and Foundations fundraising approaches and strategies.
As a fundraiser, you will have significant experience of responding to the requirements and demands of funders, and demonstrable experience of producing in-depth, motivating and inspiring proposals and funding reports.
You will be able to demonstrate highly developed negotiation and influencing skills, and demonstrable experience of successful networking with internal and external senior stakeholders.
You will be able to demonstrate exceptional written and verbal communication skills across your work.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
The Services Manager (Housing) will primarily focus on managing New Horizon's busy Housing Advice service, delivered both from the day centre and remotely. You will work with the Head of Housing Services to ensure the service responds holistically to young people with multiple needs or barriers. You should have relevent professional experience within the housing and homelessness sector, be a passionate advocate for young people and have the ability to motivate a team to deliver high quality services in a fast-paced environment. You should be skilled in partnership management and able to collaborate effectively to identify and deliver new housing solutions for young people experiencing homelessness.
- Permanent, full-time role in the Housing Team
- Salary: £37,024 – £41,600
- Deadline to apply: 9am Monday 3 November
The client requests no contact from agencies or media sales.