Worker jobs in Leicester

Job description 

Job Purpose 

The hospital to home service works collaboratively with hospitals to support people when they are discharged from hospital to return home. As a Hospital to Home Outreach Worker, you will provide temporary, practical and emotional support to service users within their home and make sure they understand the care and local community services available to them.

The service is time limited, usually up to 4 or 6 weeks, to adjust and settle back in their homes. 

Key Tasks 

• Assess the needs of service user’s either in hospital before discharge, or in their homes, and understand what barriers and enablers there might be to moving home. 

• Aid the discharge process and improve patient experience through tasks such as:

• Key cutting

• Co-ordinating with colleagues for the setup of the home environment such as checking fridge for in-date food 

• Checking heating, electric and gas is functional prior to discharge 

• Allowing access to the property for cleaning/repairs and receiving equipment

• Provide and/or arrange the practical and emotional support needed to enable service users to return home and/or remain safely at home. 

• Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending.  

• Help maximise service user independence by adopting an enabling approach. 

• Develop a listening, caring and professional relationship with the service user and their families/carers. 

• Provide domestic practical support within the home such as:

• Light cleaning,

• Washing (e.g. bedding),

• Changing bed sheets etc. 

• Prepare and service drinks and simple meals with or for the service user ensuring nutritional needs are met. 

• Accompany service user outside the home e.g. hospital/GP appointments etc. 

• Support service users with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the service user’s etc. 

• Ensure services provided by AUKEL in the community are safe and person centred. 

• Report safeguarding concerns, in accordance with AUKEL safeguarding procedures. 

• Provide cover in the case of sickness and annual leave periods of colleagues. 

• Support service user reviews, ensuring all visiting information is uploaded on to Salesforce. 

• Support volunteers in the team and provide support and guidance to their development. 

• Work with a range of professionals including: 

• Supporting health and social care professionals with patient discharge 

• Liaising with the hospital health and social care professionals (e.g. Social Workers) to facilitate smooth supported discharge. 

• Handypeople & contractors.

Administration  

• Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on Salesforce.

• Report all “no access” failed visits, or changes in service user’s condition or circumstances in accordance with AUKEL’s policies and procedures. 

• Ensure service user comment sheets are completed.

• Ensure service user’s feedback questionnaires are sent at the end of each intervention and record returns. 

• Submit travel expenses regularly for sign off by manager. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures in line with our Values. 

• Ensure the service is delivered in accordance line with Care Quality Commission principals. 

• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.

• Respond to safeguarding or other concerns and make appropriate reports and management action.

Liaison  

• Work in collaboration with other agencies providing support within the service user’s home. 

• Work under the direction of the service manager and project officer/s. 

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services. 

 General 

• Meet regularly with your line manager for support, supervision, and appraisal. 

• Attend team and staff meetings, and other meetings as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Complete any training which is required to fulfil the role. 

• Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc. 

• Work within AUKEL’s expectations of professional boundaries and confidentiality 

 Functional Links  

• The post holder reports to the manager /or Project Officer. 

• Close working with NHS health & social care professionals. 

• Close working with AUKEL internal departments e.g. Finance Team, Information and Advice, Befriending services, Community services, and our Handyperson services.

• Close working with external partner agencies e.g. Food Banks, Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest. 

Every child deserves support through grief. Join Guy's Gift to provide compassionate bereavement support to children, young people and families across Coventry and Warwickshire.

We're looking for a Community Based Bereavement Support Worker or Community Based Bereavement Counsellor to help children and young people navigate grief, build resilience and access the support they need. Working across community settings, you will deliver high-quality support that is timely, child-centred and responsive to the needs of each family.

Location: Hybrid/home-based with travel across Coventry and Warwickshire
Hours: 18 hours per week
Salary:
• Community Based Bereavement Support Worker: £23,500–£25,500 FTE (£11,750–£12,750 pro rata)
• Community Based Bereavement Counsellor: £25,500–£27,500 FTE (£12,750–£13,750 pro rata)
Contract: Initial 12-month fixed-term contract
Reporting to: Delivery Team Leader
Closing date: Wednesday 1 July 2026 at midday

About Guy's Gift

Guy's Gift supports children, young people and families who are experiencing bereavement and change. Our work is rooted in compassion and respect, and we believe that no child should face grief alone. We are passionate about ensuring that every child and young person has access to timely and meaningful support when they need it most.

Appointment will be made as either a Community Based Bereavement Support Worker or Community Based Bereavement Counsellor depending on qualifications, professional registration and experience.

This role provides compassionate, child-centred support to children, young people and families affected by bereavement, helping them navigate grief, build resilience and access support within their communities.

About the Role

This role plays an important part in delivering direct support to bereaved children and young people across Coventry and Warwickshire.

Working closely with the Delivery Team Leader and wider team, the post holder will provide support through group work, one-to-one bereavement support or counselling, and Support to Support pathways for families and professionals.

A central aspect of the role is helping children and young people access the most appropriate support in a timely and meaningful way, including contributing to assessments with families and identifying appropriate pathways of support.

This is a community based role requiring independence, professional judgement and the ability to build positive relationships across a range of settings including schools, community venues and family environments.

You will be joining a small, reflective and supportive team where collaboration, compassion and safe practice are central to how we work.

This is an opportunity to make a meaningful difference to bereaved children and young people within the local community.

How to Apply

Applications are made by completing the Guy's Gift application form. We adhere to safer recruitment and do not accept CVs alone in application for any position with the charity. Please find a full application pack on the Guy's Gift website.

#CommunityBereavementSupport #ChildrensMentalHealth #BereavementSupportWorker #BereavementSupportWork #BereavementCounsellor

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Please note:  Due to the nature of our work we can't accept applications from traffic offenders where offences are unspent.  Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Ready for Your Next Leadership Challenge?

Do you have experience working with children and young people in residential care? Are you passionate about helping young people overcome adversity and achieve positive outcomes? Do you enjoy supporting colleagues, leading by example, and making a lasting difference?

If so, we have an exciting opportunity for you to join our Emotional Well-being Home in Leicestershire as a Senior Residential Children & Young People's Worker on a full-time, permanent basis.

About the Service

Barnardo's, the UK's largest children's charity, works in partnership with Leicestershire County Council to provide high-quality residential care for some of the county's most vulnerable children and young people.

Our homes provide safe, stable and nurturing environments for children and young people aged 8–18 who may have experienced trauma, disrupted attachments, loss, neglect, or other complex life experiences. We support a small number of young people at any one time, enabling us to provide highly individualised care and build meaningful relationships that promote emotional wellbeing, resilience, confidence and independence.

Our practice is rooted in trauma-informed, attachment-aware and relationship-based approaches. We believe every child deserves to feel safe, valued, listened to and supported to achieve their full potential.

Whilst this home will be your primary base, flexibility is required as there may occasionally be opportunities to support other residential services across Leicestershire.

About the Role

As a Senior Residential Children & Young People's Worker, you will play a key role in supporting the day-to-day operation of the home and providing leadership during shifts.

Working alongside the management team, you will help create a safe, nurturing and structured environment where children and young people can thrive. You will act as a positive role model, supporting colleagues to deliver high-quality care and ensuring that safeguarding remains at the centre of practice.

Do you have a passion for supporting children and young people to overcome challenges, build resilience, and achieve positive outcomes? Are you committed to providing safe, nurturing, and relationship-based care? If so, we would love to hear from you.

We are looking for a Residential Children & Young People's Worker to join our dedicated team within an Emotional Well-being Home in Leicestershire. This is a full-time, permanent position offering the opportunity to make a genuine difference in the lives of children and young people.

Our home provides a safe, stable, and nurturing environment for children and young people aged 8–18 who may have experienced trauma, loss, disrupted attachments, or other complex life experiences. We support a small number of young people at any one time, enabling us to provide highly individualised care and meaningful relationships that promote emotional well-being, confidence, independence, and long-term positive outcomes.

Our practice is rooted in trauma-informed and relationship-based approaches. We believe that every child deserves to feel safe, valued, listened to, and supported to achieve their full potential.

Key Responsibilities

As a Residential Children & Young People's Worker, you will:

• Build positive, trusting, and nurturing relationships with children and young people.
• Support children and young people with their emotional well-being, daily routines, education, independence skills, and personal development.
• Actively contribute to the creation of a safe, structured, and homely environment.
• Work alongside families, social workers, education providers, health professionals, and other partners to support positive outcomes.
• Participate in key-working sessions, care planning, and review processes.
• Promote and safeguard the welfare of children and young people at all times.
• Complete accurate, professional, and timely recordings and reports.
• Support the day-to-day running of the home, including meal preparation, household tasks, and community activities.
• Be a positive role model, helping children and young people develop confidence, resilience, and life skills.

What We're Looking For

To be successful in this role, you will be able to demonstrate:

• A genuine commitment to improving the lives of children and young people.
• The ability to build positive and meaningful relationships with children, young people, and colleagues.
• An understanding of safeguarding, child protection, and professional boundaries.
• Resilience, emotional intelligence, and the ability to remain calm under pressure.
• Strong communication and teamwork skills.
• A willingness to learn, reflect, and continually develop your practice.
• A Level 3 Diploma in Residential Childcare, or a commitment to achieving this within the required timeframe.
• Flexibility to work shifts, including sleep-ins, weekends, and bank holidays.

Previous experience working with children and young people is desirable but not essential. We recognise that people bring valuable transferable skills from a wide range of backgrounds and are committed to supporting the right candidates to develop within the role.

Why Join Barnardo's?

Barnardo's is the UK's largest children's charity and has been supporting children, young people, and families for over 150 years. We are committed to ensuring every child has the opportunity to thrive, regardless of their background or circumstances.

Working within our residential services offers the opportunity to:

• Make a lasting difference to children's lives.
• Receive ongoing training, development, and professional support.
• Develop your career within one of the UK's leading children's organisations.
• Be part of a supportive and values-driven team.
• Work within a service that places relationships, safeguarding, and positive outcomes at the centre of everything we do.

Our residential services are delivered in partnership with Leicestershire County Council, providing innovative and high-quality care for some of the county's most vulnerable children and young people.

While your primary base will be in Leicestershire, there may occasionally be opportunities to support other services within the county.

When completing your application, please refer to your skills, knowledge, and experience in relation to the Person Specification, Job Description, and Additional Information document. This should be done with an understanding of the context of the service described.

Please note that due to the high volume of applications received for some posts, this advert may close before the advertised closing date. We therefore encourage interested applicants to apply as soon as possible.