About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Job Purpose

This role is within our crisis alternative service, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service will operate 365 days a year from 4:30pm - 11:30pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Fixed Term until 31st March 2022 (with potential to extend)

Part time (21 hours per week) and Full Time (35 hours per week) opportunities available.

Post is subject to a DBS check.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Job Purpose

This role is within our crisis alternative service, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service will operate 365 days a year from 4:30pm - 11:30pmacross all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team coordinators will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service.

Fixed Term until 31st March 2022 (with potential to extend)

Full Time (35 hours per week) opportunities available.

Post is subject to a DBS check.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

We have rewarding opportunities available for four Female Domestic Abuse Housing IDVA’s to join our teams based in North Somerset and Bristol.

In Bristol, there are two full time roles available and you will join us on full-time, fixed-term contract until September 2022, working 37.75 hours per week.

In North Somerset you will join us for a one-year fixed term contract from January 2022, working either full-time (37.5 hours) or part time (18.75 hours). In return, you will receive a competitive salary of £23,541 (pro-rata for part time) per annum and benefits.

Established in 1999, Next Link is the leading provider of domestic abuse services to women and children in Bristol, South Gloucestershire and North Somerset. At Next Link we are committed to providing holistic, empowering and personalised support and advocacy to women and children experiencing domestic abuse.

In return for joining us, we will offer you:

• Up to 30 days annual leave (depending on length of service)
• 3 extra holidays including International Women’s Day
• Excellent development and training opportunities
• Employer pension contribution (minimum 5% of your gross salary)
• Mindful Employer Plus Scheme
• Cycle to Work Scheme
• Long Service Awards
• Wellness Awards

About the role:

The roles will be based in either Bristol City Council or North Somerset Housing teams and you will work alongside colleagues and other partners to support women and families in housing need and support around domestic abuse support.

You will develop and coordinate support and provide interventions across a range of key partnerships as it relates to domestic abuse. You will support and educate housing workers working to develop robust, trauma informed approach to service users faced with housing issues and domestic abuse. You will advocate for these women and improve responses to DVA within the housing teams and link into and support strategic work across the authority.

 Key duties and responsibilities of our Domestic Abuse Housing IDVA’s:

• To train and support housing staff to identify and support victims of domestic/sexual abuse.
• To establish and maintain support to women and their children, with a victim centred approach, focussing on safety and recovery and ensure service users:

• Are safer
• Feel safer
• Feel more empowered and confident
• Have an increased understanding of DA and risk factors
• Are more aware of safety measures
• Have an increased understanding of the abuse they are experiencing 
• Understand the Impact of DV on their children

• Using intelligence from a variety of sources, and support housing teams to identify these families in need who are at risk of domestic abuse, alongside partners form a clear action plan and lead on their housing whist addressing their domestic abuse
• To provide advice and guidance to Housing teams and other partners dealing with domestic abuse
• Be an active participant in multi-agency meetings and undertake regular consultations with housing and other partnership colleagues
• To liaise effectively and collaboratively with partner agencies to respond to women and children in crisis and at risk, maximising safety and achieve positive outcomes
• Champion service user empowerment and involvement by ensuring our services:

• Are accessible to all potential service users;
• Value and respect service users as the experts of their experience; 
• Work in strength-based and solution-focused ways with clients; 
• Facilitate agreed actions into practice
• Use service user feedback and involvement to improve our service
• Have a Think Family approach

• Providing support to enable survivors to safely maintain their current accommodation, access welfare benefits, legal advice alternative housing, and support services.
• Maintain an effective support service with the aim of enabling the survivor to develop the skills and resources necessary to move on and maintain independence and self-reliance.
• To liaise effectively and collaboratively with all appropriate agencies and community groups to ensure the best access to services and meaningful community engagement for service users.

This is not an exhaustive list of your duties and outlines the general ways in which it is expected you will meet the overall requirements of this post.

What we are looking for in our ideal Domestic Abuse Housing IDVA’s:

• An understanding of the impact of domestic abuse on women and children
• Knowledge of criminal and civil legal remedies and housing law relating to domestic abuse
• Able to deliver training
• Knowledge of the safety options available to women experiencing domestic abuse
• Experience of support planning and risk assessment
• Experience of assessing the risks and needs of vulnerable people who have experienced domestic abuse and/or complex needs 
• Demonstrable understanding of the diverse needs of families experiencing domestic violence and the discrimination issues as they relate to survivors escaping domestic violence
• Knowledge of Domestic Abuse risk assessment tools including DASH and extensive understanding of the MARAC process
• An understanding of cultural diversity

If you are passionate about supporting vulnerable women and families with housing needs, please apply now to join us as our Domestic Abuse Housing Worker and contribute to the valuable work Next Link and its wider services, delivering hope and support to survivors of domestic violence and abuse.

How to apply:

Please download the application pack from our website and complete the application form. Please submit your application by 9am on Monday 13th December 2021.  Interviews will be held on 17th December 2021.

We are looking for a Combined Independent Domestic Violence Advisor for 37 hours a week based at our Exeter office with opportunities to work from home. This role will cover Exeter, East and Mid Devon.

Please go to our website for the full job description, person specification and application form for the role. We do not accept CVs and only accept application forms.

You will be part of an experienced team providing high quality advice, guidance and support to victims of domestic violence and/or abuse enabling them to live safely.

You will be expected to provide a timely pro-active service to male and female victims of domestic violence and abuse, who have been assessed as being at high and medium risk of domestic abuse; working within a multi-agency setting to ensure risk is reduced.

Essential Criteria for the role:

· Experience of working with victims of domestic abuse or other vulnerable people in a challenging environment

· Knowledge of child protection and safeguarding

· An understanding of confidentiality principles

· Understanding of domestic violence issues and its impact on all those involved

· Proven experience n support work

· Excellent written and verbal communication skills.

This is a fixed term contract for 12 months, maternity cover.

Location:  Camden

Salary:  £15,600-£17,400 0.6 FTE pro-rated from full time salary range of £26,000-£29,000

Qualified applicants (with an accredited VAWG /domestic abuse qualification) dependent on experience: £26,000 - £27,000 pro rata per annum.

Unqualified applicants, dependent on experience: £27,000-£29,000 pro rata per annum

Hours: Part-Time (Monday, Wednesday & Friday)

Contract: Fixed term contract for 6 months

Vacancy Reference:  S035

Closing Date:  22nd December 2021 at 12pm.

Interview Date: 6th January 2022

Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

About the Service

Camden Refuge Service provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Case workers provide emotional and practical support this can include housing support, legal options, reporting to the police, help around child contact, benefits, financial advice and accessing therapeutic support services.

About the Role

You will provide advice and support to women who have experienced domestic abuse in a refuge setting working across two sites.  You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You should have a minimum of two years’ experience of working with this or a similar client group. An in depth understanding of the needs of women and children from a diverse background is essential.

About You

The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.

You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.  

You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.

In addition to case management you will be required to undertake housing management responsibilities including health and safety and maintenance of the refuges.  You will have excellent administrative and time management skills.

Solace Women’s Aid values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.

There are two roles available and they are a fantastic opportunity for either an individual with experience of advice work within Citizens Advice or for someone looking to be trained in the areas of Citizens Advice enquiry areas. The Mental Health Caseworker will join our established team working with Surrey Heartlands Clinical Commissioning Group supporting those receiving care under secondary mental health services. This project works across Runnymede, Spelthorne, Elmbridge and Woking. In addition we have recently received funding to work with GP Integrated Mental Health Services in Spelthorne on an exciting new project to deliver support to people receiving primary mental health care. These roles will be pivotal in partnering with the health services in supporting clients engaging with mental health services.  

Citizens Advice Runnymede and Spelthorne provides advice to over 4000 people a year, helping them with over 11,000 different problems including housing, debt, benefits and employment. We are an expanding local charity with 17 staff members working alongside 40 volunteers to provide advice across Runnymede and Spelthorne. We are a local charity at the heart of our community entirely funded by grants and donations, and we are a member of national Citizens Advice.

Responsibilities:

• Foster relationships with local health services
• Provide information and advice to clients who have been referred to our organisation by the local health services
• Advise on a wide range of issues such as benefits, debt, housing, employment, family and immigration
• Provide support to clients under both primary and secondary mental health care
• Ensure that tasks completed meet the required Citizens Advice quality criteria
• Find information about the clients’ problems and help them to understand their options
• Support clients to take action to resolve their problems.  This will include drafting or writing letters, making phone calls, and undertaking casework
• Write a comprehensive and accurate record of the clients’ problems and what action you’ve taken
• Look out for problems that are common, or are unfair, and write a short report about the problem or a letter to an elected official like an MP or local councillor

Essential criteria:

• Generalist advice experience with Citizens Advice (or similar) is required for the Mental Health Caseworker however, this is not a requirement for the trainee role
• Proven ability to interview clients using sensitive listening and questioning skills
• Ability to research, analyse and interpret complex information
• Ability to understand statistics and check accuracy of calculations
• Ability to use a variety of IT/digital systems and packages
• Commitment to delivering high quality service
• Open to continual learning and training as required by the role
• Understanding of the issues affecting society and their implications for clients

Benefits:

• Opportunity to gain insight and build relationships with local government departments as well as health colleagues and other charities
• Fantastic training
• Friendly and supportive team
• Part time or Full time hours are available
• Mental Health Caseworker £25-27k  FT depending on amount of advice experience
• Trainee Mental Health Caseworker £21-23k FT depending on experience
• 5% Company Pension Contributions

The Citizens Advice service values diversity promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people.

About Migrant Help

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We are currently looking for Helpline Advisers x2 to join our team on a 9-month fixed-term contract. There will be a potential for the role to be made permanent or extended.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. 

These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme

​The Role: 

• To provide advice, guidance and support to those seeking asylum in the UK via the telephone helpline service 
• To meet internal standards on performance and call handling as set by the Head of Advice Line
• To meet all regulatory standards in line with Migrant Help and OISC best practice
• Liaise with other departments to ensure that customer and client service standards are met.

Main Duties & Responsibilities: 

• Work as part of the Eligibility, Advice and Guidance Line Team to ensure compliance with all applicable regulatory requirements, policies and procedures to provide the correct advice and guidance to all who contact the helpline.
• Handle calls effectively working in a timely way to ensure that clients are supported appropriately whilst ensuring that the helpline operates successfully.
• Work with interpreters as required.
• Undertake casework which may include complex or safeguarding cases as required to assist with providing that timely service.
• Ensure that a professional and courteous service is provided to all clients, both internal and external.
• Keep full accurate and up-to-date records and complete case follow up within the requisite time scales and undertake any necessary administrative tasks in relation to the work.
• Attend and participate in team briefs and meetings, participate in training and appraisal processes as required
• Adhere to Data Protection regulations and GDPR

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.​

Special Requirements:  

• This post is subject to an Enhanced Disclosure and Barring Service (DBS) Check
• This post is subject to a Counter Terrorism Check (CTC)
• Suitable candidates must be OISC registered or have the willingness to work towards OISC qualification. 

Therefore the applicant must:

• Be able to prove their right to work in the UK by providing a valid passport or other right to work documents, such as work visa, settled status document, certificate of registration or naturalization as a British citizen etc. Any offer of employment will be subject to CTC clearance which requires a valid passport.
• Be able to provide continuous UK address history for the previous 5 years.
• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment
  ​

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

Do you want to work for an organisation whose aim is to enrich lives and strengthen communities? Enable Leisure and Culture is recruiting for a Health & Wellbeing Coach to support our Health & Wellbeing Team.

Location: Wandsworth
Contract Type: Fixed term, Full Time (40 hours per week, 7 month contract)
Salary: £26,237 per annum
Closing date: 4 January 2022

Ref: HW021

As a Health and Wellbeing Coach you will help people develop the knowledge, skills, and confidence to manage their own health and wellbeing.  Health and Wellbeing Coaches will use health coaching, motivational interviewing and behaviour change skills to empower people to make positive lifestyle changes. The role will take a holistic approach that helps increases people’s ability to access community support and self-management education.

The successful candidate will join our Enable Personalised Care Team which has experience of delivering community support across Wandsworth. Health and Wellbeing Coaches will work alongside Social Prescribing Link Workers to provide a joined-up approach and maximise patient experience. The role will be based in GP practices as part of a Primary Care Network within Wandsworth and work closely with GP’s and other healthcare professionals, contributing to the NHS commitment to personalised care.

In the role, you will work with individuals who are referred to health coaching for various reasons including pre-diabetes, T1 and T2 diabetes, weight management, stress, obesity and hypertension.

This is an exciting opportunity to join our growing team and be part of an innovative personalised care model. Enable Health & Wellbeing Coaches will be excellent communicators, passionate about personalised care and dedicated to reducing health inequalities in the local area.

Full training for the role will be provided, including Health Coaching and Motivational Interviewing. 

Job Purpose 

• Provide personalised health coaching and deliver one to one appointments to people with long term health conditions.
• Use health coaching and motivational interviewing skills to support behaviour change.
• Develop strong working relationships and provide personalised care alongside other health and social care professionals.

BENEFITS 

Along with competitive salary we offer a supportive environment for personal and professional growth and development and; 

• 25 Days Annual Leave 
• Flexible working 
• Pension Scheme 
• Life Insurance
• Eyecare vouchers 
• Free Gym membership 
• Season ticket loan 
• Cycle to work scheme 
• Employee Assistance Programme 
• Weekly Fruit basket 
• Staff Treats 
• Weekly Wellbeing hour 

We are unable to provide sponsorship for this post.  In order to apply for this post, you must demonstrate your eligibility to work in the UK. We anticipate a high volume of interest in this post and reserve the right to close this role early if we find the right candidate, so we encourage you to apply early.

Diversity is valued at Enable Leisure and Culture and is important in the work that we do. Applications from all sections of the community are welcome and will be considered on merit.

This post is subject to an Enhanced DBS check.

Da'aro Youth Project is looking for an experienced caseworker to join our small team based in Streatham Hill. We are interested in recruiting a part-time Youth Caseworker working 3 days a week (preferably Wednesday through Friday).

We are a small community-led organisation supporting young refugees from the Horn of Africa.

Da'aro Youth Project was established in 2018 by members of the Eritrean community in London. Eritreans, Ethiopians and Sudanese are some of the largest nationality groups of unaccompanied minors to arrive in the UK in recent years. Asylum-seeking children and young adults arrive here after traumatic journeys through the Sahara Desert, Libya, the Mediterranean Sea and after crossing borders in Europe, such as in Calais. Once here, young people often struggle to adapt to new lives separated from their families, and find that navigating the complex asylum and social care systems can be stressful and traumatic. We aim to promote the wellbeing of these migrant young people living in the UK, through direct support, through building bridges in the Eritrean community and through advocating for changes to unfair and discriminatory systems which undermine their wellbeing.

We want newly arrived asylum-seeking young people to feel at home and to know they have someone to turn to in a crisis.

Towards this aim we run a weekly youth club – Injera Club – and provide advice, support and advocacy through our casework service for young people in need. 

Through trauma-informed, intensive casework we identify the needs of young people, advocate for their interests within the care and asylum system, and connect young people with the services, opportunities and support they need to reach their goals. 

The Youth Caseworker role will:

Work alongside young refugees, asylum seekers and other young migrants who are at risk or in crisis to ensure that they can access their statutory rights and make progress in their personal, social and educational development so that they can achieve their full potential.
Provide holistic casework, advice and practical support to young people aged 14 to 21 years, working closely with statutory and voluntary organisations to ensure that the immediate and longer -term needs of young people are met.
To encourage the active and meaningful participation of young people in all aspects of Da’aro Youth Project’s youth service delivery.
You'll need to have relevant experience and the energy and determination required to work positively with young migrants who are at risk or in crisis along with the ability to manage a complex caseload and the desire to work as a member of a small team.

Preference will be given to those applicants who have previous experience in casework with children, young adults, and refugees and asylum-seekers – and those applicants with refugee language skills (Tigrinya or/and Amharic).

Closing date for Applications is 23.59 on Sunday 19th December 2021.

Interviews will take place during the following week or so.

To apply, please complete the attached application form and return it to us via our website (see link above).

Please indicate on your application which days you are available to work.

Fixed Term until 30th June 2022 with a possibility to extend.

Administrative base in either Camberwell, London or Holloway Road, London with delivery location to be agreed.

Ref code: CYP-216

Are you a charismatic and driven individual with a proven track record of successfully supporting young people or those with involvement in the criminal justice system to progress into education, training and employment?

If so, St Giles is looking for a Careers Information and Advice Caseworker to work on a vital skills and employment project aimed at engaging, motivating and supporting severely disadvantaged young people involved, or at risk of involvement, with the criminal justice system.

About St Giles

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

Our successful candidates will work face to face with a caseload of young people, where you will assess each client’s support requirements and develop individual action plans. You will then provide a client-led support service that responds to each individual’s needs and build aspirations, including motivation and engagement activities, personal development, help to secure training, apprenticeships, and employment.

Ensuring you achieve set individual targets for engagement, training and employment outcomes and undertaking outreach and promotion to engage clients are key aspects of the role, as is working with colleagues to set up and run group activities e.g. motivation workshop, excursions and short courses.

What we are looking for:

• Substantial experience of effectively assisting young people and/or those with involvement in the criminal justice system and/or ex-offenders to progress into education, training and employment
• NVQ 4 or 3 (minimum) in information Advice and Guidance equivalent, or 2-years equivalent experience.
• Excellent awareness of the needs and concerns of disadvantaged young people, including those experiencing homelessness, family breakdown; substance misuse, or affected by gangs
• Experience of managing a caseload of clients and achieving set targets
• Proven ability to design and set up a range of interventions that support clients to make progress
• An outstanding communicator, both verbal and written, plus strong IT skills

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

£25,526 - £33,476 p/a - please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual

Full-Time (35 hrs p/w) 

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, Tuesday 4th January 2022. Interviews: Thursday 13th January 2022.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

An exciting and entirely new opportunity to manage a community outreach hub at Bandon Hill Methodist Centre. The Centre, established in a former converted Methodist church, serves a diverse community with a wide range of social needs. Sutton Methodist Circuit has retained the premises as an expression of its commitment to enrich lives. Your work includes working with dedicated members of the community to create a valued social centre.

What you’ll do:

• Develop the Centre as a community space
• Reach out to the local community and promote the Centre’s offer
• Support the daily operations of the Centre

What we’re looking for:

• Someone with a passion for people and a desire to support those in the community in need
• Previous experience/involvement in community work
• Managerial experience preferred
• Affinity with the aims of the Methodist Church
• Must be proficient with computers

Why work with us:

• Fully supported by colleagues
• Flexible working
• We love innovation and imagination