Youth and employment service manager jobs

Family Coordinator - Domestic Abuse Lead

Are you passionate about supporting families to overcome the impact of domestic abuse and thrive? Do you have experience in guiding survivors towards recovery, building a new life for themselves and for their children? If so, we want to hear from you!

About Home-Start Lambeth:

Our mission is to empower Lambeth families, helping them to develop their resources and connections. We walk alongside families, providing emotional and practical support so that they can overcome the challenges they face and provide a brilliant early years foundation for their children. With our incredible network of volunteers we support 100-150 families every year across Lambeth. We do this through our home-visiting service and our Freedom programme for domestic abuse survivors. To learn more about our work, please see our impact report on our website.

“The best most useful part of the help I got from HSL was the emotional and practical support. My volunteer encouraged me to leave the house and provided me with support from other organisations. If I didn’t receive support from HSL I would of suffered mentally, been more anxious and feel more stressed. I have been given the confidence on how to cope and manage.”

DA survivor supported through volunteer home visiting

“This program has been nothing short of life saving. I will be using all the information and resources to guide and shape my thinking and approach to my ex partner in the years ahead.”

DA survivor who attended our Freedom Programme

The Role: Family Co-ordinator (Domestic Abuse Lead)

This vital role leads the delivery of Home-Start Lambeth's domestic abuse work, with a particular focus on empowering survivors to recover and build brilliant new lives for themselves and their children. You will be responsible for managing and delivering the Freedom Programme, recruiting attendees, and continuously developing the program to meet the evolving needs of survivors. You will also oversee volunteer-delivered support to families in their homes to ensure it is targeted and effective in helping families achieve their goals.

Key Responsibilities:

· Leading Domestic Abuse Support: Spearhead Home-Start Lambeth's domestic abuse initiatives, including the development and delivery of the Freedom Programme, ensuring it effectively supports survivors.

· Empowering Survivors: Facilitate recovery and growth for survivors of domestic abuse, helping them build a new life for them and their children.

· Family Assessment and Support: Assess the needs of referred families and oversee volunteer-delivered support to achieve family goals.

· Volunteer Management: Contribute to the recruitment, selection, training, and ongoing support and supervision of our brilliant volunteers.

· Safeguarding: Undertake designated responsibilities to safeguard and promote children’s welfare and that of programme attendees.

· Partnership Working: Build effective relationships with referrers and other partners to promote Home-Start's services across the borough.

· Quality and Compliance: Ensure a high standard of service delivery, maintaining accurate records, and adhering to Home-Start Standards and Methods of Practice.

What we are looking for (Essential):

• A good standard of education (A level, NVQ level 3 or equivalent).
• Direct experience working with children/families from diverse backgrounds.
• Direct experience supporting survivors of domestic abuse.
• A strong understanding of the needs of domestic abuse survivors and families with children under five
• Knowledge of current legislation and policies relating to children and families.
• Commitment to good safeguarding practice and professional confidentiality.
• Excellent interpersonal, verbal, and written communication skills, including experience providing support over the telephone and through video conferencing.
• Ability to work flexibly, including regular evening work

Desirable, but not essential:

• Qualification in group-based support delivery.
• Relevant professional qualifications (e.g., health visitor, teacher, social worker, childcare).
• An Independent Domestic Violence Advocate qualification or other qualifications in tackling violence against women and girls (VAWG) and/or trauma-based approaches.
• Experience of delivering The Freedom Programme.
• Experience of developing and delivering training and supporting/performance managing volunteers.
• Knowledge of Lambeth and Lambeth children’s support services.

Salary: £31,000 FTE pro rata (actual salary £15,943 p.a.)

Hours: 18 hours per week, including regular evening work, (currently Tuesdays 6:45 PM - 9:15 PM for the Freedom Programme).

Location: Hybrid – a mix of working from home & in our office in Brixton

Contract: Permanent

Benefits: 3% employer pension contribution, employee assistance programme including a 24hr Health & Counselling helpline, flexible working arrangements (carer/family-friendly working)

We particularly encourage applications from Black, Asian or Minoritised Ethnic people/global majority, disabled people and marginalised groups as we are committed to ensuring our team represents the diversity of the borough.

Join us and help make a real difference to families in Lambeth! Due to the sensitive nature of the work and the need to ensure the safety and wellbeing of our service users, this role is restricted to women applicants (including trans women). We are committed to equality and have carefully considered this exception based on the specific requirements of this role.

To coordinate and deliver fundraising activity and fulfilment for the charity. We fundraise to enable us to support more people across Doncaster, through our key themes of work, while also reacting to the local needs of our community. The position will work on events, regular giving and grant applications, amongst other business needs.

• Deliver and coordinate key fundraising events and activities.

• Work with our Marketing & Communications Officer to increase our supporter base, raise the profile of the charity and increase income generation opportunities.

• Develop partner relationships with corporate and funding partners, maximising the opportunities and building sustainable working.

• To work on grant funding opportunities for delivery, resource and equipment through bid writing or grant application.

• Work with our Marketing & Communications officer to develop case studies and reports for funders, partners and fundraisers.

• Ensure all fundraising is carried out in accordance with Charity Law and our own internal policies and procedures.

• To keep and develop accurate mailing/donor lists in line with GDPR regulations.

• To coordinate and deliver event budgets.

• To ensure that all staff and volunteers are suitably qualified, DBS checked and adhere to health and safety and safeguarding issues in line with the wider policy and procedures.

• To fulfil all other partner safeguarding requirements and ensure that all necessary measures and processes are in place.

• Deal with enquiries and general day-to-day liaison with customers, colleagues and partners.

• Carry out general office duties including data recording, filing, photocopying, sending and receiving emails.

• Ensure all policies and procedures are adhered to.

• Active participation on continuing professional development and the appraisal process.

• To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.

• To maintain the quality-of-service provision, regularly evaluating work and seeking to make improvements.

• Present a professional image when dealing with both internal and external contacts and partners, always acting in a professional manner.

• To be aware and comply with the Health and Safety at Work Act.

• To carry out responsibilities with due regard to Equal Opportunities.

• To cover as and when required at other departments within the Club Doncaster Group.

• To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.

• Any other duties commensurate with the grade and falling within the scope of the post, as requested by the Chief Executive. 

Foundation office hours are Monday to Friday 9.00am – 5.30pm. There is an expectation to work some weekends & unsocial hours as deemed necessary, especially during event delivery times. 

Working Hours - 37 ½ hours per week 

The above-mentioned duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities, commensurate with the grading of the post, without changing the general character of the post. Club Doncaster Foundation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and employees to share this commitment. This role involves work with young people and vulnerable adults may be subject to an enhance DBS Check and clearance through The FA DBS system is required. As such this post is exempt for the Rehabilitation of Offenders Act (1974) and the applicant must disclose all previous convictions including spent convictions. 

Are you an experienced operations leader looking to use your skills to help vulnerable young people experiencing homelessness?

Charity People are thrilled to be supporting Safe and Sound Homes (SASH) to recruit an Interim Head of Operations to support the continued success and growth of the charity through effective management, communication and relationship-building.

Salary: £44,000
Contract: Interim role until 31st January 2026, (with the opportunity to become permanent) full-time, 37 hours per week (0.8 also considered)
Location: Hybrid role with two days a week in the SASH offices (Scarborough on a Monday and York on a Tuesday) and three days working from home.
Benefits: 28 days annual leave per annum plus bank holidays (pro-rata for part-time working), a 5% pension contribution and enhanced maternity leave and shared parental leave. SASH is a proud Living Wage Foundation Employer.
Culture: Flexible, supportive, able to work with autonomy

About the charity

SASH has been delivering life-changing work for over 30 years. They provide emergency, short-term, and longer-term supported accommodation in the homes of volunteer hosts, creating safe spaces for young people to stay while they get back on their feet. Their Nightstop and Supported Lodgings programmes are a lifeline for those at risk of rough sleeping, unsafe environments, or unstable family situations.

But they don't stop there. Through their Enhancement programme, SASH goes beyond housing to help young people build resilience, confidence and independence through support in education, employment, mental health and life skills.

About the role

As Interim Head of Operations, you'll work closely with the CEO and senior leadership team to ensure the charity continues to deliver high-quality, well-governed services. This is a strategic role with a strong delivery element.

You'll be responsible for:
* Line managing a team of 5 incl. Operational Project Managers
* Acting as Designated Safeguarding Lead, providing advice, expertise and assurance across the organisation
* Leading operational delivery including HR, budgets, compliance, and internal processes
* Supporting the successful delivery of existing services while implementing new ideas and initiatives

About you

We're looking for an operationally confident leader with a strategic mindset and a practical, compassionate approach to leadership.

You'll bring:
* Experience leading operations in a charity or public sector setting
* A sound understanding of safeguarding and risk management
* Strong line management and team development skills
* Experience working with or managing volunteers
* The ability to lead through change and embed new ways of working effectively

This is a brilliant opportunity to join a collaborative, forward-thinking team with a strong sense of purpose and impact.

To apply please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.

Please note, as this is an interim role, we'll be recruiting on a rolling basis. Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.

If a rolling deadline disadvantages you in any way, please get in touch with Ellen and she'll do her very best to ensure you don't miss out.

Deadline: 9am Wednesday 6th August

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for an Advocate to join our team in Bedfordshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

The role may involve advocating for our autistic clients and those with learning disabilities to undergo care and treatment reviews. Therefore, if you have personal lived experience in this regard—whether through your own journey or supporting a family member—it would be advantageous.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Bedfordshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to reliable transport five days a week and a reliable home internet connection are essential.

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits  

· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service

· 5% employer pension & minimum 3% employee contribution

· Salary sacrifices pension scheme

· Separate Life Assurance Cover (equivalent of two times your annual salary)

· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc

· 24/7 Employee Assistance programme

· Access to remote counselling service

· Paid Disability Leave

· Paid compassionate Leave

· Home Working Allowance 

Support with continuous professional development  

Access to Clifton Strengths Coaching for development 

Personal Development Plans

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options. 

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page and follow the instructions to create an account on our website.

Important Dates:

Closing date for applications: 5pm 29 August 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

 Interview dates: 2 & 3 September 2025

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please visit our website.We look forward to hearing from you.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Tameside. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Tameside. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.  

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service

• 5% employer pension & minimum 3% employee contribution

• Salary sacrifices pension scheme

• Separate Life Assurance Cover (equivalent of two times your annual salary)

• Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc

• 24/7 Employee Assistance programme

• Access to remote counselling service

• Paid Disability Leave

• Paid compassionate Leave

• Home Working Allowance 

Support with continuous professional development  

 Access to Clifton Strengths Coaching for development 

Personal Development Plans

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options. 

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account on our website upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on 10 August 2025 , however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please call visit our website.We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

Job Purpose

To provide confidential, accessible, and high-quality counselling support to students aged 16–18 and apprentices at Ada, the National College for Digital Skills. The counsellor will play a key role in promoting emotional wellbeing, resilience, and positive mental health to enable students to thrive academically, socially, and personally. The role supports the college’s mission to empower a diverse generation of digital pioneers by removing emotional barriers to learning and contributing to a safe and inclusive environment.

Key Responsibilities

1. Direct Student Support

• Provide one-to-one counselling sessions to students and apprentices, including those experiencing mental health challenges, emotional distress, trauma, and/or personal issues.
• Deliver short-term, goal-focused therapeutic interventions based on students’ needs and referral pathways.
• Maintain appropriate and confidential records in line with safeguarding and data protection regulations (e.g., GDPR). Using the College’s CPOMS systems to record sessions.

2. Collaboration and Safeguarding

• Work closely with the Safeguarding and Wellbeing team, including the Designated Safeguarding Lead, to assess risk and provide timely interventions.
• Attend and contribute to safeguarding meetings, case conferences, and strategy discussions where appropriate.
• Make referrals to external mental health and support services when specialist or long-term intervention is required.
• Be a visible and approachable member of the learner services team, building trusted relationships with staff and students.

3. Promotion of Wellbeing

• Support the delivery of a proactive mental health strategy that reduces stigma and encourages help-seeking behaviours. 
• Facilitate a weekly well – being sessions with the safeguarding team.
• Contribute to college-wide initiatives, workshops, and campaigns that promote positive mental health, resilience, and emotional intelligence.
• Help create a psychologically safe, inclusive space for under-represented and neurodiverse learners.

4. Professional Practice

• Adhere to ethical guidelines set by a recognised professional body (e.g., BACP, UKCP) and uphold standards of best practice.
• Participate in regular clinical supervision and CPD to maintain and develop professional skills and knowledge.
• Evaluate the impact and outcomes of counselling provision using appropriate tools and data.
• Provide monthly intervention and support reports to the Assistant Principal Learner Services and College DSL.
• Work closely with the College Safeguarding and Apprenticeship team.

Person Specification

Essential:

• Qualified counsellor or psychotherapist (minimum Level 4 diploma or equivalent).
• Registered member of a professional body (e.g., BACP, UKCP, NCS).
• Experience of working with young people (16–18) and/or apprentices in an education or youth setting.
• Understanding of safeguarding principles and a commitment to student welfare.
• Ability to manage sensitive issues with professionalism, discretion, and cultural awareness.

Desirable:

• Experience of working in a further education or sixth-form environment.
• Familiarity with digital safeguarding risks and challenges faced by digitally engaged young people.
• Understanding of intersectional mental health needs (e.g., LGBTQ+, neurodiverse, BAME students).

Other Requirements:

•  Ability to represent Ada at external events when required. 
•  Able to travel as necessary for the role
•  A commitment to ongoing professional and personal development
•  A willingness to work flexibly and where necessary outside of normal working hours
• Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.

Variation to this Job Description

This is a description of the job as it is at present and is current at the date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be done.

Safeguarding

We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks, including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community.
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
• To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please let us know. 

Sponsorship

We are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

Applications will be reviewed on a rolling basis, as they are received, and we may decide to stop accepting applications before this date, so early applications are recommended.

About the role

This is a new role created at IRMO to strengthen how we measure, understand and communicate our impact. It sits at the heart of a learning-focused, community-led organisation working for migrant rights and social justice. We are open to hiring at either Officer or Lead level, depending on the experience and skills of the successful candidate.

We’re looking for someone with strong experience in Monitoring, Evaluation and Learning (MEL) who can take the lead in reviewing our current MEL systems and practices, identifying what’s working well and where there’s room for improvement. You’ll help embed more consistent, robust approaches to evidence and learning across the organisation, with the aim of improving the quality of our services and better demonstrating our impact to funders, partners and the community.

This is a 12-month fixed-term role, with the primary goal of strengthening our MEL systems, tools and capacity. There may be potential to extend the contract, depending on organisational needs and funding.

You’ll work closely with Programme Managers to ensure that data is collected, analysed and used in ways that are meaningful and accessible — not only to meet funder requirements, but to improve how we work and support our community. You’ll also support reporting processes and help build capacity across the team around MEL tools and approaches.

This is a great opportunity for someone with a strong analytical mindset and a values-driven approach, who is passionate about making data meaningful and useful in service of social justice. While we’re looking for someone who can take initiative and contribute from early on, you’ll be well supported by the Head of Programmes and Impact and welcomed into a collaborative, reflective team environment.

Key responsibilities

Strategy review

• Conduct an initial analysis of IRMO’s current MEL practices, systems and tools.

• Develop recommendations and an action plan for strengthening MEL across the organisation with support from the Head of Programmes and Impact.

Systems and frameworks

• Design or refine MEL frameworks and tools across IRMO’s programmes.

• Set up or improve systems for tracking outputs, outcomes and impact, including use of IRMO’s CRM system (Views).

• Ensure MEL systems are practical, consistent, and aligned with IRMO’s Theory of Change and values.

Data and analysis

• Support teams with day-to-day data collection and quality assurance, in line with project and funding requirements.

• Conduct quantitative and qualitative analysis to generate useful insight and evidence.

• Support quarterly and annual reviews across programmes.

• Contribute to funding applications with relevant data and impact evidence.

Learning and capacity building

• Promote a culture of learning across the organisation, supporting teams to reflect, adapt and improve.

• Facilitate internal learning processes, including participatory evaluation, feedback tools, and learning workshops.

• Provide capacity-building support to staff on MEL tools, data use and analysis.

Reporting and communication

• Coordinate internal impact reporting and support external reporting to funders and stakeholders.

• Ensure that MEL processes meet GDPR requirements and ethical data collection standards.

• Communicate data and learning in accessible, meaningful formats for a range of audiences.

Person specification

Essential

• 2–4 years of experience in a MEL, data or research role, ideally in a community, charity or non-profit setting.

• Demonstrated ability to assess existing MEL practices and lead improvements to systems, tools, and processes.

• Experience designing or managing MEL frameworks, such as theories of change, results frameworks, and indicators.

• Confidence working with both quantitative and qualitative data, including surveys, focus groups and participatory methods.

• Strong analytical skills and ability to interpret data to generate learning, demonstrate impact and inform decision-making.

• Experience facilitating learning and reflection processes, and supporting services to adapt based on evidence.

• Excellent interpersonal skills – able to work collaboratively, build relationships across teams, and support non-specialist colleagues to engage with MEL.

• Strong written and verbal communication skills in English, with the ability to tailor reporting for different audiences.

• Good communication skills in Spanish or Portuguese.

• Confident using digital tools to manage and analyse data, including spreadsheets, databases and survey platforms.

• Strong attention to detail and ability to manage complex information with accuracy.

• Understanding of data protection standards (including GDPR) and ethical MEL practices.

• Commitment to IRMO’s values, including anti-racism, anti-oppression, and community-led approaches, and an understanding of the issues facing migrant communities in the UK – particularly Latin Americans.

Desirable

• Experience using Views or a similar data management/CRM system.

• Experience designing or delivering participatory evaluation or community-led learning methods.

• Familiarity with IRMO’s programme areas: Advice, Education, Training and Employment (ETE), and Children and Young People (CYP).
   

We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve. 

We understand that some candidates may use generative AI tools to support their application. This is fine – but please note that we will review applications for signs of AI-generated content. Applications that appear heavily AI-written, especially where responses feel generic or lack personal insight, may be marked down.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Age Well Coordinator to play a pivotal role in our Roehampton Older People service. 

Sounds great, what will I be doing?

Work collaboratively with the Team Leader to identify and support older people at risk of losing independence, promoting recovery and delaying health deterioration. Engage with statutory, voluntary, and independent sectors, as well as residents aged 60+, to optimise local resources and knowledge in service development. Help older residents in Roehampton access health and wellbeing services and build stronger community connections. Contribute to the ongoing development of Age Well services by sharing best practices and participating in provider forums. With support from Hestia's Fundraising Team, explore opportunities for additional funding. Co-produce community-led activities that empower individuals to improve their health and wellbeing, supporting residents to initiate and run local interest-based groups. Recruit and supervise volunteers to enhance programme delivery. Conduct outreach, including home and hospital visits when needed, and explore digital solutions to strengthen service provision. Facilitate peer support through various formats, participate in service evaluations, and help implement participatory evaluation methods. Work in partnership with the council and stakeholders to assess and respond to community needs with flexibility.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The ideal candidate will have a proven track record in developing services that address health and social care needs among vulnerable populations, particularly older adults. They will bring experience in recruiting, supervising, motivating, and supporting volunteers, as well as coordinating Age Well or Public Health programmes (desirable). Strong research skills and a demonstrated ability to work in partnership with a range of stakeholders are essential. The candidate must possess excellent communication skills—written, verbal, and digital—and be a self-starter capable of working independently and finding creative solutions to support isolated community groups. They should have the knowledge and experience needed to design engaging, relevant services for older people, with a desirable understanding of community development work. A solid understanding of older adults' health needs—including dementia, falls prevention, and social isolation—is critical. The role also requires the ability to build professional relationships across sectors, influence others, manage conflict effectively, and analyse performance data to drive improvements. A thorough understanding of safeguarding issues and the ability to respond appropriately is essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Are you a highly organised, reliable, and calm administrator?
We are looking for a full time 35hrs per week, proactive Team Administrator to play a key role in keeping Lupus UK running smoothly by providing vital support across all teams and functions. If you are someone who can confidently manage multiple tasks and priorities, enjoys working in a collaborative environment, this role could be perfect for you.

About the role: 

You will provide high quality administrative support across all departments to help ensure the smooth day to day running of our office and operations. This includes being the first point of contact for incoming telephone calls, organising meetings, supporting with event logistics, and maintaining effective internal processes. The role requires strong organisational skills, attention to detail, and excellent communication.

This is a hybrid role, you will be based at our Romford head office three days a week, with two days working remotely.

What we are looking for:

· Proven experience in an administrative or office support role is essential.

· Strong organisational and time management skills, with the ability to prioritise and manage a varied workload.

· Excellent communication skills, both written and verbal.

· Proficiency in Microsoft Office (Outlook, Word, Excel).

· Comfortable handling sensitive and confidential information.

· Confident coordinating meetings and events, including logistics like booking venues and managing communications.

· Experience supporting senior leadership with diary and meeting coordination.

For a full list of duties and responsibilities, please see the attached job description.

Application Instructions
Please submit a CV (no more than three pages of A4) and covering letter with personal statement (no more than two pages of A4).

Your covering letter should explain why you are interested in the role and how you meet the person specification, with examples where possible (unless clearly shown in your CV)

Interviews will take place online on Tuesday 2nd September 2025.
Shortlisted candidates will then be invited to our Romford office for a second-stage informal meeting with SLT and meet staff.

This is a new post and an exciting time to join The BRIT School team, following the rapid growth in our engagement with – and income from - Major Donors, through a programme that includes fundraising events at world-renown venues including Ronnie Scott’s.

Joining us now as Philanthropy Officer, you will be at the start of our efforts to build on this momentum, helping the School to realise ambitions as we launch our new Five Year Strategy.

We are looking for someone who has a passion for the ethos and ambition of The BRIT School. As a member of a focused and growing team, you’ll have the autonomy, responsibility and

freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.

We would welcome candidates who are looking to move into major donor fundraising from other fundraising backgrounds, or relevant sales environments; we're also open to people at the start of their fundraising career. 

We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.

The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values. 

We look forward to receiving your application, and we hope to meet you soon.

Are you a highly-organised, unflappable administrator with the ability to manage competing priorities in a timely manner? The Student Christian Movement is looking for someone to lead the administration function of our small but mighty charity.

Responsible to the CEO, you will work across the charity, acting as secretary to our board of Trustees, responsible for HR and payroll function, act as line manager to two administrators, and add to the sustainability of the organisation by writing and submitting robust trust funding applications.

SCM has six members of staff, all but one of whom are part time, and achieves a great deal. Supporting progressive Christian students and members across the country to put their faith into action, no two weeks are ever the same. We are a dynamic and energetic organisation, working to challenge injustice and exclusion, grow thoughtful disciples and create community.

Each SCM community is different, but students can expect to find a warm welcome as well as activities including bible study, prayer, campaigns and social action, talks, discussions, and socials. As a national movement we come together at regional and national events to learn more about our faith and spend time as a community. We take action on issues of social justice chosen by our members.

We particularly welcome applications from disabled, Black, Asian and Minority Ethnic and LGBTQ+ individuals who are currently underrepresented in the organisation. Due to the nature of this role and the responsibilities of the successful post-holder, a genuine occupational requirement to be a committed Christian is in place for this role in accordance with the provisions of the Equality Act 2010.

Please use the forms provided; CVs will not be accepted. Applications should be submitted electronically in Word format by email to the address provided in the application pack.

Student Christian Movement is a registered charity in England and Wales, number 1125640, and in Scotland number SC048506

We're looking for a kind, compassionate and resilient Housing Support Worker to join our North Surrey Floating Support service in Surrey.

£25,437.98 per annum, working 35 hours per week.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package.

What you'll do:

* Undertake key-working responsibilities for a caseload assigned by the Manager
* Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure
* Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions
* Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available
* Develop and maintain links with key agencies and service providers in the local community
* Empower customers to ensure they receive the benefits and services they are entitled to
* Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support
* Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider
* Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work
* Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable
* Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
* Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
* Work closely with the team and communicate openly
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned by the manager within the remit of the service and contract.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Support Worker to join our Anerley Station Road service in Bromley. No personal care or experience is required, just the right values.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Anerley Station Road is young people's service supports young care leavers aged between 16 and 21.

Support Workers will provide a person-centred support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team

What you'll do:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively.
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.