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An exciting opportunity to transform young people's lives and play a central role in our new residential programme at Jamie's Farm Skipton. Following the success of our day visits, our residential programme will launch in January 2027. We are looking for a skilled and organised Programme Coordinator to join our growing delivery team, helping to shape and deliver meaningful programmes that support young people to thrive.
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
Known within the organisation as ‘Programme Coordinator’
More about the role: This is a varied and rewarding role at the heart of our programme delivery. You will spend much of your time working directly with young people, helping them engage fully in farm life through the shared routines and activities of the day, from feeding rounds and walks to mealtimes and evening activities. You will also plan and lead practical gardening and horticultural sessions, helping young people experience the purpose and satisfaction that come from meaningful work.
Alongside this, you will play a crucial role in coordinating up to 20 visits per year, acting as the key point of liaison with partner schools and organisations, from the point of booking through to meaningful follow-up support after the visit has ended.
About you: We are looking for someone with at least two years’ experience working with diverse groups of young people, with excellent communication, teamwork and organisational skills. You will be able to build strong relationships with young people and adults alike across a range of settings, influence and motivate others, and contribute positively to the wider vision and goals of the charity.
You will have knowledge of gardening or horticulture and the confidence to plan and deliver engaging practical sessions with young people. Experience in a school, social work or similar setting would be helpful. Warm, patient and collaborative, you will be excited by the opportunity to contribute to farm life and help shape our developing residential programme at Skipton.
In return, we offer a competitive salary, generous annual leave and pension, regular therapeutic supervision, specialist training/CPD, all meals when on site, and the chance to join a supportive team in a beautiful rural setting.
You can find the full job description, desired experience and further employee benefits in the recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
If you’d like to find out more before applying, we are offering an opportunity to visit the farm on Friday 4 September, between 1pm and 4pm. You’ll be able to meet the Head of Farm, ask questions and see the site. Please email the address below for further information.
The client requests no contact from agencies or media sales.
An exciting opportunity to play a key role supporting young people through our new residential programme at Jamie’s Farm Skipton. Following the success of our day visits, our residential programme will launch in January 2027. We are looking for someone to help shape the reflective and relational aspects of each visit, working closely with young people, visiting staff and the wider farm team.
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
Known within the organisation as ‘Therapeutic Coordinator’
More about the role: This is not a formal therapy or counselling position. As Therapeutic Coordinator, you will coordinate the therapeutic input for up to four school or partner organisation visits each month, holding personalised conversations with young people, facilitating reflective group discussions and working closely with visiting staff to ensure each child gets the support they need during and after their time on the farm.
You will also write personalised reports, contribute to daily farm life through walks, meals and shared activities, and act as the farm’s Designated Safeguarding Lead, helping ensure safeguarding practice is followed confidently and consistently.
About you : You’ll bring strong professional experience of working with young people facing challenging circumstances, with the warmth, curiosity and patience to build trusting relationships. You may come from youth work, education, mentoring, social care, pastoral support or a similar field, and will be confident supporting young people through reflective and relational approaches. You’ll be organised, collaborative and flexible, with excellent communication skills and a strong commitment to Jamie’s Farm’s values and the communities we support.
In return, we offer a competitive salary, generous annual leave and pension, regular therapeutic supervision, specialist training/CPD, all meals when on site, and the chance to join a supportive team in a beautiful rural setting.
You can find the full job description, desired experience and further employee benefits in the recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
If you’d like to find out more before applying, we are offering an opportunity to visit the farm on Friday 4 September, between 1pm and 4pm. You’ll be able to meet the Head of Farm, ask questions and see the site. Please email the address below for further information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
The Role
We are looking for an experienced, dynamic and motivated Programme Manager to support, deliver and manage our outdoor based development programmes.
Responsibilities will include:
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Acting as the key point of contact to organise, deliver and oversee the programme to a group of young people, including managing and supporting activity days and residential adventures throughout the year.
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Recruiting young people to the programme, working in collaboration with our referral partners including schools and other organisations, ensuring all involved have an excellent understanding, relationship and experience with the Youth Adventure Trust.
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Working in partnership with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require.
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Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.
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Providing ongoing feedback to young people, parents, carers and schools.
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Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.
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Working with the Mentoring Managers to select and support young people moving on to the Mentoring Programme, and promote take up of the Bursary Programme.
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Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.
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Completing the day-to-day administration and management of the programme. This will include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.
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Contributing to organisational planning and development, including supporting the development of further opportunities for young people.
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Supporting the fundraising team through providing feedback, reports or event support.
You will also;
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Be involved in sector networking and awareness raising on behalf of the Trust.
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Act as an ambassador for the Youth Adventure Trust at all times.
The post is subject to a six months’ probationary period.
The Candidate
To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers and professional organisations. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model.
We need someone with:-
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Commitment to safeguarding and dedication to promoting the welfare of young people.
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Relevant experience of managing young people, preferably in activity based and outdoor environments, as well as away from this.
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Experience in working in partnership with other professional organisations and parents/carers.
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Strong leadership and team skills to motivate, support and work alongside a team of volunteers, activity instructors and logistics staff.
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Self-motivation with the ability to work on their own initiative to plan and manage their workload.
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Strong IT skills including experience of MS Office, web based platforms and databases.
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Excellent administrative skills and a methodical and thorough approach.
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The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.
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Excellent communication and interpersonal skills.
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A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.
In addition:-
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The ability to work flexible hours, evenings and weekends as required is essential - the role includes attending occasional trips staying away from home, and monthly weekend days working on activities. If you are looking for a predictable 9-5 work environment, this won’t be the right fit.
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The role is home-based, located in or with close proximity to Wiltshire and Somerset
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A full current driving licence and access to your own vehicle is required.
Safer Recruitment
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Please be advised;
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a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;
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we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;
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if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview;
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in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;
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if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and
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applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.
Please review our Safeguarding Policy available on our website.
How to Apply
Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Role and Candidate Specifications above.
The Application Form should be returned to:
Abigail Hinds, Operations Coordinator
Applications Closing Date: Friday 9th October at 9am
Shortlisted candidates will be notified by 5pm on Friday 9th October
Interview Date: Thursday 15th October, Frome, Somerset
A second interview will be held for selected candidates on Tuesday 27th October in the Wiltshire area.
The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At One YMCA, we work alongside young people to help them develop confidence, skills, resilience, and positive futures. We are looking for an inspiring, experienced and motivated Youth Work Manager to lead and develop our local youth work provision, ensuring that high-quality, impactful services reach young people across our communities.
This is an exciting opportunity to play a key role in delivering our Youth Work Strategy, managing a dedicated team, driving quality and developing services that make a real difference in the lives of young people.
About the role:
Reporting to the Head of Youth Work, you will take operational responsibility for the delivery, development, monitoring, and quality assurance of our youth work services. You will lead and support Youth Work Coordinators and wider youth work staff, ensuring services are safe, effective, youth-centred, and aligned with One YMCA's strategic priorities.
Key responsibilities include:
- Leading the development and delivery of youth work programmes, specialist support services, mentoring initiatives, life skills courses, and large-scale youth events.
- Managing and supporting staff through recruitment, induction, supervision, training, and performance development.
- Monitoring contract performance, outcomes, impact data, and key performance indicators to demonstrate the difference our services make.
- Building strong relationships with schools, local authorities, partner agencies, and community stakeholders.
- Leading quality assurance, compliance, safeguarding, and continuous improvement across the service.
- Acting as Designated Safeguarding Lead and participating in the safeguarding on-call rota.
- Working with young people and teams to ensure youth voice is at the heart of everything we do.
We're looking for someone who combines strong operational leadership, experience in managing contractual compliance, with a genuine commitment to young people.
You will bring:
- Significant experience delivering and managing youth work programmes, projects, or contracts.
- A strong understanding of issues affecting young people's lives and a passion for helping them achieve positive outcomes.
- Experience leading, motivating, and developing staff teams.
- Excellent communication, relationship-building, and partnership-working skills.
- The ability to analyse data, monitor impact, and use insight to improve services.
- A youth work or related community-focused qualification at degree level, or significant equivalent experience.
- A full UK driving licence and access to a vehicle for work purposes.
Location: Home-based role but with regular travel to YMCA youth work delivery sites across Hertfordshire and Bedfordshire, as well as to support the broader youth work within One YMCA.
Driving licence and access to a car is essential for this role.
If you are an experienced youth work leader ready for your next challenge, we would love to hear from you!
Important: Please include a supporting statement with your application/CV.
We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
Working hours: 37.5 hours per week, generally Monday to Friday but with flexibility of working pattern to support both the ideal candidate and business need. Some evening work expected, and occasional weekend, overnight stays or residential work.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about making a difference to the lives of unpaid carers?
Join the Carers’ Hub team and help create lasting, positive change for carers across Lambeth.
In this rewarding role, you will lead our Learning Disability & Neurodiversity Carers Service. You’ll have the freedom to be creative, working directly with carers to co-design and deliver a vibrant programme of 1-to-1 support, peer groups, and social activities.
What you’ll be doing:
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Shape & Deliver Support: Build a trusted programme of 1-to-1 advice, peer support, and social events for adults caring for someone with a learning disability and/or neurodiversity.
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Collaborate: Listen to carers' ideas and turn them into practical, impactful activities.
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Empower Communities: Motivate and inspire carers to connect, facilitating group discussions and building a welcoming environment.
What we are looking for:
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A Champion for Carers: A genuine passion for supporting unpaid carers and improving their wellbeing.
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A People Person: Confidence in facilitating group discussions and the ability to connect comfortably with a diverse range of people.
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Organised & Autonomous: Exceptional organisational skills, with the confidence to make decisions, solve problems, and use your initiative within a small, friendly team.
About Carers' Hub Lambeth
Unpaid carers often make huge sacrifices to look after loved ones, frequently at the expense of their own wellbeing. At Carers' Hub, we work to limit these financial, emotional, and educational challenges. We achieve this through four core workstreams:
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Raising awareness of the vital role carers play.
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Influencing local policy through community engagement.
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Improving carer wellbeing directly.
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Connecting carers to each other, support networks, and training.
Ready to apply? Please download our Job Pack for the full person specification and details on how to apply. We look forward to hearing from you!
Closing date: 9am Wednesday 7th October
Interviews will take place on Wednesday 14th October at 336 Brixton Road
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about creating positive opportunities for children and young people? Do you enjoy organising activities, building partnerships and helping families access the support they need?
Refugee Action Kingston (RAK) is seeking a dedicated and highly organised Youth Activities and Enrichment Coordinator to join our award-winning Bright Futures Children and Young People's Programme.
In this rewarding role, you will plan and coordinate engaging and inclusive educational, recreational and enrichment activities that help refugee and asylum-seeking children and young people build confidence, develop skills, improve wellbeing and feel connected to their local community.
Location: We have offices in Kingston Upon Thames, greater London.
Hours: 14 hours per week – 2 days a week* (including paid half-hour lunch break).
Salary: £12,740 (FTE £31,850) for 2 years.
Leave: 26 days per annum Pro Rata plus bank holidays.
Starting Date October 2026.
Responsible to Head of Services/Family Support and Supplementary School Manager.
*The peak activity periods for this role happen during school half-terms, which means extra hours will be required during these times. In return, we offer full flexibility with Time Off in Lieu (TOIL), allowing you to reclaim your time outside of busy half-term periods. Afterschool club is currently on Wednesdays and you will be expected to attend in person until 6pm.
Purpose of the Role
The Youth Activities and Enrichment Coordinator will play a key role in planning, coordinating, delivering and monitoring educational, recreational and enrichment activities as part of our award-winning Bright Futures Children’s and Young People’s Programme. Working closely with the Head of Services/Family Support and Supplementary School Manager, Primary Teacher, external partners and volunteers, the post holder will ensure the provision of engaging, inclusive and memorable opportunities. In addition, they will support the delivery of RAK Bright Futures After School Club and Supplementary School and contribute to education-related casework for children and young people and monitoring and evaluation of all above activity.
All staff are expected to adhere to the Equal Opportunities Policy of RAK at all times.
Refugee Action Kingston (RAK) is a well-established charity dedicated to supporting refugees and people seeking asylum from anywhere in the world who find themselves in the Royal Borough of Kingston and neighbouring boroughs. Since its foundation in 1991, RAK has been the main provider of direct services to refugees and people seeking asylum as well as promoting refugee rights.
RAK aims to support refugees through the process from their initial reception in the borough through to final integration into the local community in order to enable them to live a fulfilling life and become accepted and active participants in our local communities. We achieve this by accomplishing a variety of outcomes for refugee and asylum-seeking families through delivering a holistic service including advice, information, counselling, education, training, and assistance to access mainstream services and employment opportunities to help them rebuild their lives.
What we can offer you
· Work in a highly respected organisation punching above its weight – providing quality support to around 1300 individuals and families a year.
· A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards.
· Flexible working.
· A committed community in South West London that supports RAK through volunteering, sharing information about our work, and donations.
· Generous annual leave.
· Paid 30 minute lunch break if working 6 or more hours per day.
Our values
- Empathy: we put ourselves in the shoes of those we work with.
- Enterprise: we are innovative and resourceful in our approach to supporting refugees and people seeking asylum.
- Empowerment: we strive to empower our clients, helping them achieve their aspirations.
Key Responsibilities
- Research, plan and coordinate holiday activities, trips and workshops that promote learning, wellbeing, community engagement and social inclusion.
- Develop and maintain relationships with activity providers, venues, schools, community organisations, cultural institutions and other partners to secure and coordinate activities, trips and enrichment opportunities.
- Manage invitations and registrations. Communicate with families regarding activities, permissions, travel arrangements and other relevant information.
- Organise the provision of lunches and refreshments through partnerships with local organisations and suppliers. Ensuring compliance with relevant food hygiene standards.
- Track project expenditure, process invoices, reconcile activity-related expenses, and maintain accurate budget records.
- Maintain records of attendance and activities. Administer questionnaires to monitor outcomes and obtain feedback to support evaluation and project reporting requirements.
- Take photos and prepare short commentary for social media whilst prioritising online safety of children and young people and ensuring all necessary permissions are in place.
- Deal sensitively with children, young people and families, identifying needs and making referrals to appropriate RAK services, external organisations and community opportunities.
- Keep up to date with local community activities and services and ensure youth activities notice boards are regularly updated.
- Promote the welfare and safety of children and young people at all times.
- Adhere to RAK’s safeguarding policies and procedures.
- Conduct appropriate risk assessments and ensure health and safety requirements are met for activities and trips.
- Ensure compliance with data protection and confidentiality requirements.
Support Duties
- Support the delivery of RAK’s After School Club and Supplementary School programmes.
- Provide support to the Head of Services/ Family Support and Supplementary School Manager and Primary Teacher with education-related enquiries and casework.
- Support and work alongside volunteers involved in the delivery of Bright Futures.
- Ensure client details and case records are accurate, confidential and recorded on the RAK database and other relevant platforms.
Other duties and shared responsibilities
- Attend team meetings, training and other activities required to support the successful delivery of the programme.
- Represent RAK professionally with partners, stakeholders and the wider community.
- Undertake any other duties reasonably required by the Head of Services/Family Support and Supplementary School Manager that are consistent with the nature of the role.
- Undertake other duties such as implementing cleanliness procedures, and assisting in fire practices.
- Implement Refugee Action Kingston’s Equal Opportunities, Confidentiality, Health and Safety and other policies in all areas of work.
Please note the duties outlined in this Job Description may be reviewed and amended from time to time.
Person specification
- Experience of organising activity and enrichment programmes and events for children and young people.
- Experience of working with children and young people at risk of violence or exploitation.
- Experience of managing administrative processes and maintaining accurate records.
- Experience of monitoring budgets and handling financial administration.
- Experience of working with volunteers.
- Digital proficiency – experience of working with database systems, Microsoft 365, Canva.
- Understanding of equality, diversity and inclusion.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Ability to build positive relationships with children, young people, families and partner organisations.
- Ability and willingness to work flexibly.
- Available to work during school half term holidays.
- A commitment to the aims and objectives of Refugee Action Kingston and an understanding of the challenges faced by people seeking asylum and refugees in the UK.
Desirable criteria
- Spoken competency in one or more key client language groups.
- Lived or learned experience of the challenges faced by children and young people affected by displacement, disruption to education, youth violence or exploitation.
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought. Our values are clearly set out in our strategy RAK Strategy 2023-28 which is available on our website.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Disclosure and Barring Service (DBS) and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
Interviews will take place w/c 21 September 2026.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community


The client requests no contact from agencies or media sales.
If you love keeping things running smoothly and creating a space where everyone feels at home, this role is for you. As our Office and Services Coordinator, you’ll be the friendly first point of contact for children, young people, families, staff, tenants, and visitors. You’ll bring warmth, professionalism, and great organisation to the front desk and the everyday life of our buildings.
You’ll take charge of room hire bookings, ensuring every customer has a seamless experience. You’ll keep our spaces stocked, safe, and functioning beautifully by managing supplies, equipment, maintenance oversight, and health & safety compliance. You’ll handle queries, calls, and correspondence with confidence and care.
This is a role for someone proactive, organised, and people‑focused — someone who enjoys being at the centre of a busy, community‑driven environment. Your work helps create a welcoming, efficient space where everyone feels supported and valued.
If you’re ready to make a real impact in a vibrant community hub, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Centre Manager
Norbrook Youth Centre, Bordley Walk, Wythenshawe, Manchester M23 0AR
Grade 6 Point 20 – 25, £30,750 - £34,303. (Full Time 35 hours, Permanent)
Introduction
Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We are dedicated to raising aspirations and creating opportunities for children and young people, particularly those facing disadvantage. Our work is rooted in youth voice, inclusion, strong relationships, and high-quality youth work practice that supports young people to develop confidence, resilience, and skills for life.
GMYF also delivers outdoor education and residential experiences, including provision at Ormside Mill in Cumbria and other residential settings nationwide, as part of its wider youth work offer, working across teams to ensure young people benefit from safe, inclusive, and developmental opportunities beyond their local communities.
Purpose of Role:
The Centre Manager provides strategic and operational leadership for the youth centre and its wider community reach, with responsibility for high-quality youth work delivery and day to day centre operations, working within GMYF’s wider operational ad estates frameworks. high-quality, inclusive local provision. The postholder is the professional lead for youth work practice and delivery within the centre, with responsibility for shaping, developing, and continuously improving provision in line with GMYF’s values, safeguarding standards, and strategic priorities.
Reporting to the Director of Programmes, the Centre manager leads people, partnerships, and placebased development, ensuring the centre delivers strong outcomes for children and young people while contributing to the wider aims of GMYF.
Outdoor Education and residential opportunities are an integral and embedded part of the centre’s youth work offer, and the Centre Manager plays a key role in shaping, embedding, and developing these opportunities in partnership with the Outdoor Education Team to ensure they meet the local need and are accessible to young people.
This is a hands-on leadership role, balancing operational oversight with visible presence, relationship based practice, and continuous improvement.
Key Responsibilities:
Leadership and Management of Youth Work Delivery
- Provide strategic leadership for youth work delivery at centre level, including centre-based provision, outreach, and integrated Outdoor Education and residential opportunities, ensuring provision is planned, resourced and developed in response to local need, youth voice, and GMYF priorities.
- Provide clear professional leadership for high quality, inclusive youth work across centre based provision, outreach, offsite venues, and outdoor education youth work.
- Embed and champion GMYF’s youth work values, including youth voice, equality, diversity, and inclusion.
- Line manage staff including Youth Work Coordinator(s), Youth Workers, cleaners, and volunteers.
- Provide supervision, appraisal, and performance management, promoting reflective practice and professional development.
- Ensure staffing structures, rotas, and skills mix support safe, effective delivery.
- Foster a positive, professional, and supportive team culture.
Safety, Safeguarding and Compliance
- Act as a Deputy Designated Safeguarding Lead.
- Hold overall safeguarding responsibility for the centre and linked activities.
- Ensure safeguarding procedures are embedded, understood, and consistently applied.
- Promote inclusive, restorative and trauma informed practice.
- Ensure all safeguarding and behaviour related incidents are recorded, reviewed, and followed up.
- Maintain compliance with legislation, statutory guidance, and GMYF policies.
Centre Operations, Site Management and Health & Safety
- The Centre Manager holds responsibility for day-to-day site oversight and compliance, with additional estates support provided through GMYF’s central operations arrangements.
- Ensure the centre meets all Health & Safety and statutory requirements, working with GMYF’s Central Team and systems to maintain compliance.
- Oversee day-to-day site issues, Planned Preventative Maintenance (PPM), compliance checks, and inspections, escalating and co-ordinating works as required through organisational processes.
- Maintain oversight of building safety, security, and use of space.
- Ensure accurate records are maintained for staff, visitors, and young people.
- Ensure all off site activities, outreach, visits, and residentials are risk assessed and appropriately staffed.
- Hold overall responsibility for the safe opening and closing of the centre and the planning and oversight of fire, evacuation, and lockdown procedures, delegating operational leadership as appropriate when not on site
- Maintain good relations with neighbours and the local community.
Quality, Development and Partnership Working
- Lead centre-level self evaluation and contribute to GMYF organisational development and quality frameworks.
- Monitor outcomes for children and young people and use learning to improve provision.
- Contribute to funding bids, monitoring, and reporting.
- Develop and maintain partnerships with stakeholders including schools, community organisations, statutory services, and internal teams to support joined-up opportunities for young people.
- Represent the centre in organisational initiatives and networks.
Outdoor Education and Residential Provision
- Hold responsibility for pastoral leadership of young people accessing Outdoor Education provision linked to the centre, while the Outdoor Education Team is responsible for developing and providing outdoor education opportunities.
- Work collaboratively with the Outdoor Education Team to plan high-quality residentials and Outdoor Activities for the young people from the centre.
- Ensure good pastoral and wellbeing leadership before, during, and after residentials.
- Act as Group Leader and drive the minibus where required and appropriate, in line with compliance regulations.
- Lead reflective reviews following residentials and outdoor education activity.
Professional Conduct and Organisational Responsibilities
- Uphold GMYF’s values, policies, and professional standards.
- Ensure conduct reflects the responsibilities of a leadership and management role.
- Maintain a strong commitment to continuous professional development and reflective leadership practice, using supervision, learning, and organisational feedback to enhance personal effectiveness and support high-quality youth work delivery.
- Contribute positively to the wider culture and strategic development of GMYF.
- Undertake other duties commensurate with the role.
Person Specification
Essential Criteria
Qualifications & Professional Development
- Relevant qualification in Youth Work OR significant experience delivering youth work or related children and young people’s provision
- Commitment to continuous professional development (CPD) and reflective leadership practice
- Willingness to undertake further relevant professional or leadership qualifications and development as required
Experience
- Experience delivering youth work or similar provision in a centre based, community, or outreach setting
- Experience supporting, supervising, or coordinating staff and/or volunteers.
- Experience working within safeguarding frameworks, including recording concerns and escalating appropriately
- Experience working with children and young people facing additional barriers to participation (e.g. SEND, trauma, disadvantage)
- Experience contributing to the planning, delivery, or improvement of provision, balancing operational delivery with quality and learning
Knowledge & Skills
- Sound understanding of safeguarding, risk management, and inclusive practice within youth or community settings
- Ability to promote positive behaviour cultures using restorative and trauma informed approaches.
- Ability to provide clear professional direction and guidance to team and colleagues
- Strong communication and interpersonal skills, adaptable to young people, families, partners, and professionals
- Ability to oversee the safe delivery of centre based, outreach, and off site activities
- Ability to maintain accurate records and contribute to reports and organisational learning
- Competence in using IT systems to support communication, administration and service delivery
Leadership & Personal Attributes
- Ability to provide visible, values-led leadership within a busy operational environment
- Sound judgement and confidence in decision-making, with appropriate use of supervision, escalation and advice
- Ability to work collaboratively within a wider organisational structure and across internal teams
- Strong commitment to equality, diversity, safeguarding, and young person-centred practice
- Resilience, adaptability, and the ability to manage competing priorities and pressures
Additional Requirements
- Willingness to work flexibly, including evenings and occasional weekends
- Willingness to complete required training (e.g. First Aid, safeguarding, fire safety) within agreed timescales
- Enhanced DBS check
Desirable Criteria
- Degree level qualification in Youth Work
- Leadership or management qualification, or experience of leading teams in a youth work setting
- Experience contributing to funding bids, monitoring, evaluation, or reporting processes
- Experience leading or contributing to centre self evaluation or quality assurance frameworks
- Experience working in partnership with schools, local services, or community organisations
Other requirements
GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.
This is a UK-based post and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email.
Please let us know if you need us to make any reasonable adjustments during the application or recruitment process and we’ll be happy to support you.
- Closing date for applications: 21st September 2026 @9:00am
- Formal nterview date:29th September 2026
- Young person part of interview date: 30th September 2026
- Start date: As soon as possible
The client requests no contact from agencies or media sales.
Job Title: Group Facilitator – North Lanarkshire Befriending Project
Hours: Part-time, 5 hours or 10 hours per week (Monday evening &/or Wednesday evening)
Salary: £13.45 per hour (Real Living Wage)
Location: Community venue in Wishaw, Hamilton office & home
Closing Date: 13th September 2026
Role
Our 2 North Lanarkshire Befriending groups support children and young people living across North Lanarkshire, aged 8 to 16, some of whom have additional support needs (ASN).
The Monday group and the Wednesday ASN group provides a range of weekly group activities which work towards specific outcomes identified by young people and their parents/carers. These activities focus on both social and practical life skills, including:
- Creative workshops: arts, crafts, music, and drama that allow participants to express themselves creatively and build confidence.
- Life skills workshops: age-appropriate activities such as baking, hot chocolate or smoothie making that foster self-sufficiency and resilience.
- Physical activities: outdoor play, sports nights to promote wellbeing and improve physical health.
- Community outings: laser tag, top golf, Flip Out, activities chosen to enhance social skills and provide experiences that may otherwise be inaccessible.
The Group Facilitator will help design and lead on a calendar of activities that will empower children and young people to try new things, develop skills, build confidence, and (importantly) have fun. You will be a positive role model supporting the children and young people to actively engage with the activity, feel safe and respected and build meaningful peer relationships.
You will have a supportive team of volunteers that will look to you for support and guidance. You will work collaboratively with the Project Coordinator to ensure all activities are risk assessed and children and young people at risk are supported in line with our Child Protection and Safeguarding polices, creating individualised, robust support plans.
We are looking for someone who is driven to strengthen our connections within North Lanarkshire communities and bring new, exciting opportunities to the children and young people we work with.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
- 6% employer pension contribution
- 22 days A/L (rising to up to 27 days) and 10 public holidays (pro-rata).
- One special leave day to celebrate your birthday
- Flexible working
- HSF Health plan (including dental, optical, physio claim back, personal accident coverage, GP, mental health counselling, legal support, and discounts for gym, cinema, and shopping)
- Quarterly staff wellbeing activities
- Access to ScotWest Credit Union (loans, mortgages, and savings accounts)
- Access to learning and development opportunities
The client requests no contact from agencies or media sales.
Salary: Band G (£27,480 with potential for pay progression)
Hours: 37.5 hours per week, with occasional work at evenings/weekends for Rainbows events.
Location: Primarily based at Rainbows Hospice, Loughborough, with occasional travel to support volunteers across the East Midlands
Contract: Full time / Permanent
Help shape the experience of volunteers across Rainbows
At Rainbows, volunteers support almost every aspect of our work – from fundraising and events, to our retail shops and the hospice itself – with over 400 individuals generously volunteering their time, skills, and passion.
As the Volunteer Coordinator, you'll play a vital role in ensuring those volunteers feel welcomed, supported, valued and able to make the greatest possible impact.
You'll also help shape how volunteering develops across Rainbows, supporting colleagues, improving volunteer experiences and championing the value volunteers bring to our work.
This is a varied and rewarding role for somebody who has experience of working with volunteers and enjoys building strong relationships, solving problems and supporting others succeed.
About the role
Working closely with the Head of Volunteering, you will play a key role in translating the Volunteering Strategy into day-to-day practice across the organisation.
You'll coordinate the volunteer journey from enquiry and recruitment through to onboarding, training, support, engagement and recognition. You'll be a trusted point of contact for volunteers, helping them feel confident in their role whilst also supporting colleagues across the organisation to involve volunteers effectively and confidently.
Alongside maintaining strong operational processes, you'll also help identify opportunities to improve the volunteer experience, strengthen volunteer engagement and support delivery of our Volunteering Strategy.
You'll also provide advice and support to colleagues across Rainbows, helping them involve volunteers effectively and create positive volunteering experiences.
No two days are quite the same. One day you may be interviewing prospective volunteers, delivering training, or supporting colleagues with volunteer management queries. The next you may be analysing recruitment trends, improving volunteer processes, or representing Rainbows at a community event.
What you’ll be doing:
· Managing volunteer recruitment, onboarding and induction.
· Supporting and guiding volunteers throughout their volunteering journey.
· Delivering volunteer training and development opportunities.
· Advising colleagues on volunteer involvement and good practice.
· Coordinating volunteer communications, engagement and recognition activity.
· Maintaining volunteer records and compliance processes.
· Using feedback and data to improve volunteer experiences and ways of working.
· Supporting delivery of volunteering projects and initiatives across Rainbows
About you
We’re looking for someone who:
· Enjoys building relationships with a wide range of people.
· Can balance empathy with good judgement.
· Is confident advising and supporting others.
· Has experience coordinating people, processes or activities in a busy environment.
· Can manage competing priorities and work independently.
· Has strong administrative and organisational skills.
· Is comfortable using systems, data and technology to support their work.
· Is passionate about creating positive experiences for volunteers and supporters.
· Understands the value volunteers bring to organisations and communities.
Previous experience of working with volunteers is highly desirable, and experience of supporting, coordinating or managing volunteers would be an advantage.
Why join Rainbows?
At Rainbows, we are dedicated to making a real difference to the lives of children and families across the East Midlands. You'll be part of a friendly and supportive team where volunteering is valued and recognised as an important part of delivering that mission.
You'll have the opportunity to work with over 400 volunteers, influence the experience they receive, and help shape how volunteering develops across the organisation in the years ahead.
Further requirements can be found by downloading the Person Specification.
Our Benefits include:
· Free onsite parking at the Hospice, Lark Rise, Loughborough.
· Eligibility to join blue light card discount scheme and Company Shop.
· Healthcare Cashback plan.
· Life Assurance.
· 27 days holiday plus bank holidays.
· Contributory pension scheme or Salary Sacrifice Pension Scheme
· Affordable meals at the Hospice, Lark Rise, Loughborough.
· Free Tea, Coffee and Fruit whilst at the Hospice
· Free access to Health Assured employee assistance programme
· Wellbeing support and access to Mental Health First Aiders
This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.
Join Our Team and Make a Difference!
The client requests no contact from agencies or media sales.
Job Title: Youth Engagement Officer
Location: Home based (with travel to London office or to attend meetings, events and training as requested)
Hours: 35 hours per week
Contract type: Fixed Term Contract (18 months)
Salary: £27,378 per annum (home based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- A candidate who can build excellent relationships with internal teams, young people, frontline staff and external stakeholders to ensure that youth work and participation activities can meet the needs of young people.
- Someone who can support the effective delivery of youth work programmes through high-quality communication, coordination, organisation and stakeholder engagement.
- An advocate who is determined to ensure that young people's voices can be heard and reflected across the organisation by supporting engagement, consultation, analysis and feedback mechanisms.
- An individual who is able to contribute to the delivery of Teenage Cancer Trust's strategic objectives by ensuring both youth work and participation activities are accessible, well-coordinated and impactful.
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Key dates:
Applications by Sunday 20th September, 1st Stage Interviews week commencing 28th September (online) 2nd Stage Interviews Monday 5th October (online).
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team
We anonymise applications until interview stage to ensure an equitable hiring process. We understand that some applicants may choose to use AI tools such as ChatGPT to support their application. If you do, please make sure your responses reflect your own voice, experience and motivation for joining us.
We’re looking to get to know you, so the strongest applications are those that are authentic, personal and demonstrate your unique skills, experience, and knowledge. Relying heavily on AI-generated content can sometimes overlook key requirements in the job description and may reduce how effectively your application comes across.
We’re here to give every young person facing cancer the best care and support.



The client requests no contact from agencies or media sales.
Job Title : Group Facilitator- CashBack Connections Project
Hours : Part-time, 5 to 10 hours weekly (daytime and evening groups available)
Salary : £13.45 per hour (Real Living Wage)
Location : Community venues across North and South Lanarkshire
Closing Date : 2nd October 2026
Role
CashBack Connections supports young people from across North and South Lanarkshire aged 10-16, who are at risk of involvement in antisocial behaviour and/ or offending. We will be providing 5 groups based in different locations across North and South Lanarkshire and where required will offer additional 1-1 support for the young people.
The Groups aim to encourage and empower young people to identify positive pathways of their choosing by providing activities that focus on both social and practical life skills, including:
- Creative workshops: arts, crafts, music, and drama that allow participants to express themselves creatively and build confidence.
- Life skills workshops: age-appropriate activities that foster self-sufficiency and resilience.
- Physical activities: to promote wellbeing and improve physical health.
- Community outings: activities chosen to enhance social skills and provide experiences that may otherwise be inaccessible.
The Group Facilitators will help co-design the calendar of activities in collaboration with the young people to ensure their ideas and voices are the focus and drive for each session. You will be a positive role model supporting the children and young people to actively engage with the activity, feel safe and respected and build meaningful peer relationships. As a result we are aspiring to reduce the risk of antisocial behaviour/offending and help the young people to realise their full potential.
You will have a supportive team of volunteers that will look to you for support and guidance. You will work collaboratively with the Project Coordinators to ensure all activities are risk assessed and children and young people at risk are supported in line with our Child Protection and Safeguarding polices, creating individualised, robust support plans.
We are looking for people who are enthusiastic, empathetic and inspiring to join our team and lived experience is desired.
Breakdown of Hours
- 2 hours for group delivery to around 10 young people.
- 1 hour to assist with pick up and drop offs for the young people to remove barriers for attending the group.
- 2 hours dedicated to recording notes and session reports, planning and preparing for the weekly groups and any other task that the Project Coordinator may need assistance with.
If a candidate is interested in running 2 groups at a 10 hour contract, please highlight this in the application.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
- 6% employer pension contribution
- 22 days A/L (rising to up to 27 days) and 10 public holidays (pro-rata).
- One special leave day to celebrate your birthday
- Flexible working
- Reimbursement of travel expenses.
- HSF Health plan (including dental, optical, physio claim back, personal accident coverage, GP, mental health counselling, legal support, and discounts for gym, cinema, and shopping)
- Quarterly staff wellbeing activities
- Access to ScotWest Credit Union (loans, mortgages, and savings accounts)
- Access to learning and development opportunities
The client requests no contact from agencies or media sales.
NCT is the national charity for pregnancy, birth, infant feeding and early parenthood. Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.
Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.
For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.
We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.
About the role
As Kent Project Support Coordinator, you will help coordinate and deliver our local perinatal mental health peer support service across Kent. Working closely with our Perinatal Peer Support Service Lead, peer supporters, volunteers, health professionals and community partners, you will help ensure families receive safe, inclusive and accessible support within their local communities.
Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. Your role will include:
Coordinating the day-to-day delivery of local peer support groups, including venues, rotas, local promotion, resources and providing occasional facilitation cover where required.
Recruiting, coordinating and supporting volunteers and peer supporters, including regular communication and debriefing following sessions to identify safeguarding, signposting or additional support needs.
Supporting referrals into the service, helping assess individual needs and ensuring parents and families are connected with appropriate peer support, signposting or onward referrals.
Building and maintaining positive relationships with local health and social care professionals, Family Hubs and community organisations to strengthen referral pathways and increase awareness of the service.
Supporting monitoring and evaluation through accurate record keeping, data collection, case studies, service feedback and contributions to commissioner reporting and continuous service improvement.
You will also help promote the service within local communities, particularly among families who may experience additional barriers to accessing support, and contribute to social media content, promotional activities and local events.
About you
You will be compassionate, organised and confident working with parents, families, volunteers and professionals from a wide range of backgrounds.
You will have an understanding of the challenges associated with the perinatal mental health period and be comfortable supporting people sensitively and without judgement.
You will also bring:
- Excellent organisational skills and the ability to manage your time and priorities effectively.
- Strong interpersonal and communication skills, including active listening and the ability to build rapport with people from different backgrounds.
- Strong relationship-building and stakeholder engagement skills.
- Confidence working independently while remaining part of a supportive wider team.
- Good judgement when responding to individual needs, safeguarding concerns and situations requiring signposting or referral.
- Good IT skills, including Microsoft Office and internet-based systems.
- A commitment to equity, diversity and inclusion and to ensuring services are welcoming and accessible to all families.
Experience of community engagement, working with vulnerable families or people with complex needs, supporting volunteers, or working successfully with diverse cultural communities would be particularly valuable.
Knowledge of safeguarding and awareness of emotional and practical support services available within local communities would also be beneficial.
Training as an NCT Parents in Mind Peer Supporter is desirable. We also welcome applications from candidates who are willing and eligible to undertake this training.
An Enhanced DBS check and driving licence are required for this role. You will also need to be willing and able to travel across the commissioned area, including at short notice when required.
Our Benefits – What we offer you
- We value our team and offer fantastic benefits to support your well-being and professional growth:
- 30 days annual leave pro rata (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suite your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



We are expanding our Business Support Team and have up to 1.5 full-time equivalent Business Support Officer capacity available.
We welcome applications from candidates seeking full-time, part-time, or job-share arrangements. We may offer the available hours to two or more successful candidates, depending on applicants’ preferred working patterns and the organisation's needs.
Our offices are open from 9.00 am to 5.00pm on Mondays, Wednesdays and Fridays, and from 9.00am to 9.00pm on Tuesdays and Thursdays. Working patterns will be agreed with the successful candidate, but some planned evening work on Tuesdays and/or Thursdays will form part of the role.
When applying, please tell us:
· how many hours you would ideally like to work;
· which days and times you are available;
· whether you can work planned evenings on Tuesdays and/or Thursdays;
We will consider individual preferences alongside the overall needs of the Business Support Team.
What we are looking for
Are you organised, approachable and confident managing a varied workload?
We are looking for Business Support Officers to help keep our charity’s essential day-to-day systems and services running effectively.
As a Business Support Officer, you will be part of the team at the heart of the organisation. You will help coordinate our administrative, reception, finance, HR, and governance support, ensuring colleagues, volunteers, families, and visitors receive an efficient, welcoming, and professional service.
Working with the Business Operations Manager, your responsibilities will include:
· coordinating day-to-day office and business support;
· responding to telephone, email and in-person enquiries;
· supporting and coordinating reception volunteers;
· managing room bookings and supporting community use of the building;
· processing invoices, expenses and other financial administration;
· maintaining employee, volunteer and compliance records;
· coordinating recruitment, interview and induction administration;
· supporting Board and committee administration;
· maintaining databases and supporting organisational reporting; and
· helping improve administrative systems and processes.
About you
You will have experience of working in a busy office or administrative environment and be able to organise your work effectively while responding to changing priorities. You will also bring:
· experience of coordinating administrative or business support activities;
· knowledge or experience of finance and HR administration;
· experience of supervising or supporting staff or volunteers;
· strong communication and customer-service skills;
· excellent attention to detail and accurate record-keeping;
· confidence using Microsoft 365, databases and office systems;
· an understanding of confidentiality and GDPR; and
· the ability to work independently and collaboratively as part of a team.
A Level 3 qualification in business administration, office management or a related area would be welcomed. We will also consider applicants with equivalent practical experience.
Previous experience in a charity, public-sector, or community organisation would be helpful, but not essential.
Most importantly, you will be positive, calm and approachable, with a commitment to excellent service and continuous improvement.
What we offer
We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:
· Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.
· Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.
· Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.
· Support and development – regular supervision alongside opportunities for learning and development.
· An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.
You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.
Closing date: 21st September 2026 at 9:00 am
Interview date: w/c 28th September 2026
We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.
This role is subject to a basic DBS check and satisfactory references.
Are you currently working in sales, marketing, or a fundraising role and looking to transition into the charity sector, where your skills can make a real difference? Do you enjoy building meaningful connections to create a positive impact? If so, this could be the perfect opportunity for you!
Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to 1,000 babies, children, and young people living with life-shortening conditions, as well as approximately 3,000 families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
Rainbows relies on the incredible generosity of our donors, supporters, and fundraisers to operate. Without their contributions, we would only be able to open for seven weeks a year. To strengthen and grow these vital relationships, we are expanding our Acquisition Team.
As an Acquisition Executive, you will play a pivotal role in growing our supporter base and driving income to ensure we can continue to provide our essential services. Your role will focus on identifying and engaging with new donors and supporters across a variety of fundraising channels to build strong relationships and encourage long-term involvement with Rainbows.
Location: Hospice-based.
Hours of work: Monday and Friday 9:00pm – 5:00pm
About the role
Some of the key responsibilities include (but not limited to):
· Develop and implement strategies to attract new donors and supporters, ensuring income growth across various fundraising channels (face to face, direct mail, telemarketing and digital).
· Build and maintain professional relationships with key stakeholders, fostering strong connections to secure ongoing support.
· Work collaboratively with internal teams to align acquisition efforts with wider organisational goals.
· Analyse data and monitor performance metrics to ensure acquisition targets are met, identifying areas for improvement and innovation.
· Further responsibilities in the role of a Acquisition Executive at Rainbows, can be found by downloading the Job Description.
About you
· You have experience in sales, marketing, or public fundraising, with a proven ability to engage and inspire potential supporters.
· You’re an excellent communicator with strong interpersonal skills, able to build meaningful and lasting connections.
· You’re results-driven, with a strategic mindset and the ability to identify opportunities for growth.
· Experience in fundraising or the charity sector is desirable but not essential—what matters most is your enthusiasm, drive, and commitment to making a difference.
Further requirements can be found by downloading the Person Specification
Join Our Team and Make a Difference!
The client requests no contact from agencies or media sales.