Youth and family support coordinator jobs

The role of Retail Co-ordinator is crucial to the smooth and efficient operation of The Children’s Trust retail head office function. The postholder will be responsible for co-ordinating and running the administration and compliance needs required for a disperse network of charity shops, including being the gatekeeper for the Chariot EPOS system, Retail Gift Aid and New bought in goods, supporting the supply and distribution of stock; shop supplies, and associated stakeholder relationships.

Role Requirements

• Manage the Retail EPOS till and Head-office systems to maximise functionality to drive sales and promotions, create reports to support analysis of shops performance. 
• Support the Retail Sales Manager to manage generation and distribution of stock, including preparing documentation for van deliveries and collections to meet both shops, customer and donor requirements.
• Support sales promotions by printing and issuing guidelines and promotional materials i.e. fundraising events and seasonal changes across the chain of shops. 
• Maintain key internal and external stakeholder relationships including Retail Gift Aid donors, corporate supporters and internal support teams, ensuring that an efficient and compliant service is maintained.
• Manage the shared retail email inboxes acting on requests, leading on responses or signposting/escalating as required to ensure that the retail supporter journey is optimised and relationships are managed holistically.
• Support communications to shops including posting updates onto Retail Teams-Sharepoint. 
• Support stock holding and distribution of shop supplies including ordering products using Access Purchase orders. 
• Support the Retail Management Team to build a positive team culture across the retail team and wider cross directorate collaboration to deliver the voluntary income strategy.
• Support Retail management to maintain full compliance of the Children’s Trust shops in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements. 
• Manage the Retail Gift Aid scheme and processes, working with colleagues and shops managers to optimise gift aid database and associated sales while meeting HMRC rules.
• Develop and support delivery of internal and external audit processes, including New Goods stocktakes, working with Retail Management to ensure that all audit actions and recommendations are delivered by the team. 

Interview Date: 26th November 2025

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a UK-registered charity delivering innovative educational programmes for displaced youth globally. We have developed the first accredited secondary level programme and qualification for out of school refugee and crisis affected youth, and we also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship. 

Our approach to education is conveyed through our  human-centred, context-inclusive curricula and learning programmes that are relevant to the lives that our students lead today and will lead in the future.

We’re looking for an organised and detail-oriented Governance Clerk to support our Board of Trustees and committees. In this flexible, remote role, you’ll ensure the smooth running of meetings, maintain accurate documentation, and compliance with governance requirements.

Key responsibilities include:

• Coordinating and minuting Board and committee meetings

• Managing agendas, papers, and governance records

• Ensuring compliance with internal governance requirements and charity regulations

• Supporting trustee onboarding and development
   

Skills and experience

• Demonstrable experience of having successfully worked with charity boards and committees including writing agendas and concise and accurate minute taking

• Experience of maintaining systems and records in a governance or committee environment

• Strong organisational skills and attention to detail, with excellent written English

• Familiarity with charity governance requirements and the UK Charity Governance Code

• Professionalism, discretion, and sound judgement in handling sensitive information

• Comfort working independently and remotely; able to meet deadlines with minimal supervision

• Company Secretary Experience desirable

• Experience with Google Workspace and basic formatting tools for paper packs preferred

You must have the legal right to work in the UK, and be available to attend one in-person meeting per year in or around London.

At Amala, we are committed to building an inclusive and equitable team. If you share our belief in the transformative power of education, we’d love to hear from you.

Learn more and apply: For detailed information on this role, including the full list of responsibilities, experience, and instructions on how to apply, please refer to the job description.

Closing date: Friday 21 November 2025, 12:00 GMT

About Restless Development

Restless Development is a locally-led, globally connected network, independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We support the collective power of young leaders to create a better world.  We run youth-led programmes to tackle the issues that young people care about the most.

We also run the Youth Collective – a growing network of over 5000 local youth civil society groups and organisations in 185 countries. We are committed to creating a network that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

More information about Restless Development:

• Restless Development Strategy
• Youth Collective 
• Power Shifting Checklist
• We Are Restless Blog

About the Programme

The Schools Triathlon is a fun, mass participation sporting event for 7–13 year olds. Its mission? To get more young people moving, having fun, and discovering the power of fundraising. In 2025, over 10,000 young people took part in 12 events, raising an incredible £1.5 million for Restless Development and local charities. Since it began, the Schools Triathlon has raised over £5 million—making it our flagship fundraising event.

About the Role

This is a fantastic entry-level opportunity for anyone looking to kickstart their career in fundraising and events management. As our Assistant Fundraising Events Coordinator, you’ll play a vital role in Restless Development’s close-knit fundraising team, helping to deliver our flagship events — the Schools Triathlon.

You’ll gain hands-on experience working with a wide range of stakeholders, including our volunteer Schools Triathlon Committee, schools, pupils, parents, and event delivery partners. A big part of your role will involve delivering fun and engaging school assemblies, encouraging pupils to take part and fundraise for Restless Development.

Alongside this outward-facing work, you’ll provide essential administrative and operational support behind the scenes. This will include managing participant data in Excel, Eventrac, and Salesforce; uploading and running reports; processing donations (including cash and cheques); and ensuring our records are accurate and up to date.

You’ll also be the first point of contact for event participants and their families, providing warm, professional support through email and phone queries.

We’re looking for someone who thrives on variety, can juggle multiple tasks, and stays calm under pressure. You’ll be highly organised, detail-focused, and self-motivated, with excellent interpersonal skills and a positive, can-do attitude.

This role is pivotal to the success of our Schools Triathlon and wider fundraising efforts. If you’re enthusiastic, ready to learn, and eager to grow your skills in fundraising and events, we’d love to hear from you.

Job title : Assistant Fundraising Events Coordinator.

Location :Home Based - Preferably Manchester however applications are welcome from other locations within England

Salary : £26,143 gross per annum

Preferred start date: ASAP

Length of contract : Full Time

Visa requirement : Must have the right to work in the UK

Other requirements : Must have a full drivers licence and access to reliable and roadworthy vehicle 

Reports to : Senior Fundraising Manager

Expected travel : Travel to London for staff meetings and other areas in the UK. Evening and weekend work for which time off in lieu will be given. Expenses for travel and work outside working hours will be given according to our policy..

Key Responsibilities:

Systems and processes (30%) 

• Manage the assembly tracker to ensure it is kept up to date, with relevant members of the team notified when new assemblies are booked in
• Maintain accurate records across our registration platform (Eventrac), our CRM system (Salesforce) and Excel, including registrations, fundraising data, and supporter information.
• Monitor and track fundraising progress for over 11,000 participants, encouraging and supporting them to reach their goals.
• Manage JustGiving pages, ensuring all fundraising activity is accurately logged.
• Liaise with Finance to process donations (online, offline, and cheques), allocate income correctly, and thank supporters promptly.
• Support with the merchandise and fulfillment process 
• Occasional website updates.

Fundraising and relationship management (30%)

• Be the first point of contact for schools, parents, and participants via the Schools Triathlon inbox.
• Book and coordinate school assemblies, and deliver assemblies or fundraising workshops.
• Build and maintain strong relationships with schools, pupils, and parents, thanking and supporting them throughout their fundraising journey.
• Provide admin support to the Restless Development US Board, including coordinating quarterly meetings.
• Attend meetings with third party suppliers and schools when necessary
• Support on wider charity initiatives as and when needed

Event management and Communications (30%) 

• Support the planning and delivery of two Schools Triathlon events, including site visits, logistics, and on-the-day support.
• Coordinate event communications, including assembly slides, parent invites, and regular registration reports.
• Work collaboratively with the Schools Triathlon team to ensure smooth delivery of all events.

Others (10%) 

• Support the Senior Fundraising Manager with developing an individual giving process.
• Attend Schools Triathlon events (April–June) and occasional evening/weekend work for which Time Off In Lieu (TOIL) will be provided.
• Regular travel to schools is required, so access to a reliable vehicle is essential (travel costs will be reimbursed).
• Carry out any other duties as required to support the fundraising team.

We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values.

Skills and Experience

Essential

• Good organisational skills, with the ability to help plan and support events and fundraising activities.
• Strong people skills – friendly, approachable, and confident in working with colleagues, volunteers, and supporters.
• Clear written and verbal communication, with the ability to write emails, updates, and speak to supporters.
• Able to manage time well, meet deadlines, and balance different tasks.
• Confident using IT systems, especially Microsoft Excel, Word, and Outlook.
• Comfortable working with numbers and handling financial information accurately.
• Able to work independently when needed, while also being a supportive team player.
• A good eye for detail and pride in producing accurate, high-quality work.
• Full driving licensed and access to a vehicle.

Desirables

• Some experience (paid or voluntary) in fundraising, events, or community activities.
• An interest in international development, the charity sector, or community engagement.
• Experience helping to organise events or projects, either in work, study, or volunteering.
• Familiarity with using a database or CRM system (training can be given).
• Confidence in speaking to groups, or a willingness to develop public speaking skills.

Our Commitment to Youth Leadership

As a youth-led agency, we are especially keen to hear from young people under the age of 35.

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

Remuneration

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

Travel and Medical Insurance

When travelling abroad with work, all staff will be covered by Restless Development's travel insurance. Any additional insurances/benefits will be shared with the successful applicant, and are dependent on the country of hire.

How to Apply

Please submit your CV and an expression of interest that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)

Apply by Monday 20th October 2025. For more tips on how to apply visit our website here.

Click here to return to Restless Developments website

Job title: ISC - West Wales

Reports to: Immediate Support and Debrief Manager

Location: Home (preferably West of Swansea) working with regular travel throughout the area. 1 day in office in Llantrisant.

Hours: Part Time - 30 hours over 4 days

Post No: 2WISCWW

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.

Main duties:

Service:

• To initiateimmediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
• To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
• To ensure families have been offered a memory box and coordinate these when required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

What we do for you:

Salary: £26,500 pro rata per annum, with the opportunity for an increase through the appraisal structure.

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. 2wish operate a contributory pension scheme.

Pension: 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: This post is predominantly home based, with regular travel across the areas you will be covering and some travel to our Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: 28th November

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Life Skills and Activities Co-Ordinator
Westminster, London
Hours: 35 hours (full time) working at least 4 days in our office near Victoria

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit a life skills and activities co-ordinator to concentrate on building and expanding relationships with young people living in our supported accommodation as well as families in Westminster who attend sessions in our Family Services department. This is a unique and rewarding role in our Employment & Learning Team that will involve meeting and working with residents in our supported accommodation on a one-to-one basis and in groups, facilitating activities and evaluating and building evidence that these interventions have made a difference. Your work will focus on supporting our residents (aged 16-25) on-site with their Life Skills development. You will also work holistically to support the families who attend sessions in the Family Centre and who attend outings and “away-days”. The role also requires facilitating our study club (aged 13+) and group ESOL sessions (19+).

Please refer to the job description on our website for further information.

In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration. This role requires an enhanced DBS check plus children’s barred list. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity.

Applicants must have the right to work in the UK. We are unable to sponsor visas. 

Benefits

· 26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Access to Blue Light Card discounts

· Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.

· Life assurance cover (after probation passed)

· Season ticket loan

· Training and development opportunities

Closing date for applications: 9am Monday 17th November 2025
Interviews: W/C 24th November 2025

If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.

The Post-Diagnosis Support Programme Manager is a key role at ReMind UK, working across ReMind UK's departments to plan and co-ordinate the delivery of our post-diagnosis interventions. The role works in partnership with local organisations and groups across Bath and North East Somerset, to drive an insight-driven, fully evaluated programme of events and courses at the ReMind UK centre and in local venues.  Working closely with ReMind UK's Head of Engagement, Project Co-Ordinator, Chief Executive Officer, and Volunteering and Engagement Coordinator, the post holder will lead on the annual planning, delivery and evaluation of interventions, project managing a small team of facilitators and volunteers and line managing the Project Co-ordinator.

XLP’s nationally recognised Mentoring Programme has been transforming lives across nine London boroughs. The programme focusses on supporting young people aged 11 - 18 who are at risk of school exclusion, involvement in crime, or social isolation. Through consistent, positive relationships, we help them build confidence, make positive choices and see a hopeful future.

We’re now looking for a Mentoring Specialist to join our team. In this role, you’ll be responsible for recruiting, training and supervising volunteer mentors from the local community. These mentors commit to meeting their mentees face-to-face for 1 - 2 hours each week over a minimum of 12 months.

This role will have a focus on our work in Greenwich and Lewisham.

We’re looking for three Parent Programme Officers to help deliver the Strengthening Families, Strengthening Communities parenting programme with integrity and care as part of a new project funded by the Youth Endowment Fund.

 Position: Parent Programme Officers x 3

Location: London (x2 roles, hybrid) and Manchester (x1 role, hybrid)

Hours: Full-time

Salary: £32,941 - £35,268 (London) and £30,805-£33,132 (Manchester)

Contract: Fixed term until April 2028

Closing Date: Monday 10th November, 17:00 GMT

Help families thrive and young people stay safe

We’re looking for compassionate and organised Parent Programme Officers to help deliver the Strengthening Families, Strengthening Communities (SFSC) Safer Lives parenting programme as part of a new initiative funded by the Youth Endowment Fund.

This is a rewarding opportunity to support families affected by youth violence and help build safer, stronger communities.

About the job

As a Parent Programme Officer for the SFSC: Safer Lives project, you’ll work directly with parents and caregivers of young people aged 11–18 who are at risk of or affected by youth violence.

You will:

• Build trusted relationships with families, co-facilitators, peer researchers, colleagues and referral partners.
• Support the delivery of inclusive, safe, effective and engaging parenting programmes. 
• Coordinate logistics, manage data, uphold safeguarding standards.
• Contribute to research and evaluation, ensuring our work is evidence-based and informed by lived experience.

About You

We’re looking for:

• Experienced SFSC practitioners, or those with strong experience in other group parenting programmes
• Skilled communicators who are organised, empathetic and collaborative
• Professionals with a strong track record of working with Black, Asian and minoritised ethnic communities, and an understanding of the challenges they face
• Professionals with experience in safeguarding, partnership working and programme delivery
• People who can build rapport and handle sensitive situations with care and professionalism

This is a great opportunity to grow your skills in a supportive, values-driven team committed to tackling racial inequality.

The Organisation

The Race Equality Foundation is a registered charity which tackles racial inequality to improve the lives of Black, Asian and minoritised ethnic communities. We believe that everyone should be provided with the opportunities to flourish.

About the Project

Funded by the Youth Endowment Fund, our intervention and research project, SFSC: Safer Lives, works to prevent offending and reduce youth violence by strengthening family relationships, increasing parental confidence, and promoting young people’s self-discipline, social skills and self-esteem.

The SFSC: Safer Lives programme  builds on the ground-breaking work of the Strengthening Families, Strengthening Communities inclusive parenting programme, which has demonstrated how parenting support can be provided effectively to minoritised and marginalised families.

Benefits include:

• Generous annual leave – 25 days rising to 31 after five years, plus bank holidays
• Above-statutory employer pension contributions
• Employee Assistance Scheme (EAS) for health and wellbeing support
• Onoing training and development opportunities
• A friendly, flexible, and collaborative working environment

Interview dates:

London positions - Thursday 17th November 2025 

Manchester position - Thursday 20th November

Please read the attached job pack for full details on the role, person specification, and how to apply.

Are you organised, enthusiastic, and passionate about making a difference in children’s mental health? Place2Be’s Mental Health Workforce Development team is looking for a Programme Admin Assistant to support the delivery of our impactful counselling and training programmes.

 Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.

For a career with purpose, this is your place.

Recruitment Process:

As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.

Closing date for applications: Midnight on 14th November 2025

1st Interview date: Between 27th November 2025 - 3rd December 2025

Our Benefits

When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.

Here’s just a few things we have on offer:

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.

We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.

We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Fundraising Manager

Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As the Fundraising Manager for Behind Closed Doors, you will play a key role in developing and delivering a fundraising strategy aligned with the organisation’s vision, mission and values. This is an exciting and varied role with an opportunity for the post-holder to put their own stamp on it. As our Fundraising Manager, you will build on existing relationships with individual donors, community groups and corporate partners, as well as seeking new opportunities.

This role would best suit a creative and strategic mind who enjoys building relationships and inspiring others towards a united vision: to build lives free from domestic abuse. You will be joining a committed and dynamic team; line managing the Training and Development Coordinator, working within the senior management team and reporting to the CEO. 

Please download the recruitment pack for full details.

To apply for this position, you will need a comprehensive CV and supporting statement outlining your interest in the role and organisation, and how you meet the criteria laid out in the person specification. You can apply via CharityJob, or return both documents by Thursday 27th November via email with the reference ‘Fundraising Manager’ in the subject line.

Interviews will take place on Monday 8th and Tuesday 9th December 2025, and will consist of a brief presentation and competency-based questions.

Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.

Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position.

Job title: Immediate Support and Debrief Manager

Reports to: Head of Bereavement Services

Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.

Context of role:

The Immediate Support and Debrief Manager will lead the development, coordination, and delivery of our specialist immediate support service for families, professionals and individuals affected by sudden bereavement. You will be responsible for ensuring that our services are trauma-informed, responsive and delivered to a consistently high standard supporting the complex and individual needs of those who have experienced profound loss.

This role will oversee the existing immediate support service delivered across Wales and the expansion phases across England. You will manage a team of fifteen individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.

You will work closely with the Children and Young People Service Manager and the Therapies Assessor and Service Manager to provide a holistic, joined up service to all who access our service.

Main duties:

Service:

• To manage the bereavement service including the operational delivery of immediate support and debriefs, ensuring the service is delivered consistently, responsively and to a high standard
• To oversee the database of 2wish Champions within hospitals and police forces across Wales and the two phases of England
• Lead upon, develop and maintain safeguarding practices and procedures in line with national guidelines and attend the bi-monthly internal Safeguarding Committee meetings.
• To oversee the delivery and develop training delivered to professional partners
• Oversee and manage a database of stakeholder contacts and families ensuring that Data Protection legislation and GDPR guidelines are implemented and adhered to
• To work closely with the Head of Bereavement Services to ensure delivery and growth of services
• Attend bereavement forums and other relevant meetings as required by, or in place of, the Head of Bereavement Services
• To be able to provide outstanding immediate emotional support and advice to families and those we support as required

Management:

• To lead, motivate and line manage the immediate support team responsible for delivering our immediate support and debrief service
• Manage a diverse team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
• To carry our monthly supervisions and bi-annual appraisals with the Immediate Support Coordinators
• To carry out monthly case reviews with the Immediate Support team
• To produce weekly, monthly and quarterly reports to evidence activity and impact
• To develop and oversee a training programme for the team including mandatory and varied subject matter

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: 21st November 2025.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.

Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To ensure Home-Start's Southwark’s finance and operations systems best meet the needs of the organisation, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham. 

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025

First Stage Interviews: 26th November 2025

Second Stage Interviews: TBC

Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.

Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.

Essential Criteria
To be successful in this role you will need:

• Experience in an administrative role 
• Experience of handling large volumes of data accurately, within a fast-paced environment
• Experience in customer service role with set targets and data management 
• Demonstrate the ability to be flexible and change priorities within short time frames 
• Excellent organisational and prioritising skills to support an ever-changing workload 
• To be able to confidently communicate through all communication methods to multiple stakeholders
• Exceptional attention to detail 
• Calm and professional, especially when dealing with emotional situations 
• Excellent IT and administration skills including experience in processing/inputting data and MS Office 
• Ability to work on own initiative without supervision 
• A personal commitment to and understanding of equal opportunities 
• Experience in using CRM systems 

Personal Qualities

• Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders 
• Strong empathy with wish families understanding that each child is an individual and may have needs 
• The ability to be able to build strong relationships
• Maintain high levels of attention to detail 
• Ability to remain calm under pressure 
• Punctual and reliable 
• Friendly, courteous and professional 
• Be motivated to always support the charity and its objectives

Key Responsibilities:
Referral Enablement

• Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
• Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
• Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
• Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
• Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
• Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
• Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
• Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.

Stakeholder Communication

• Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
• Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.  
• Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
• Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.

Systems and Processes:

• Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
• Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
• Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
• Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.

Safeguarding and Data Governance:

• Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
• Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
• Raise safeguarding concerns and complete relevant internal procedure

About Us 

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.

The Team

This role sits within the Fundraising, Marketing and Communications team. We are a small team of passionate fundraisers, marketers and communications professionals with one goal - to find homes and better support for homeless LGBTQ+ young people. This role line-manages a Social Media Content Coordinator.

Job Summary

Please note there is one vacancy that can be done from any akt location (Manchester, London, Newcastle or Bristol). 

We are looking for a creative, outward-focused communicator to put akt on the map – developing stories and messages, and driving reach through strategic channel management, as well as ambitious celeb, PR and influencer partnerships.

With limited budget and resource, you’ll need to be strategic and inventive to make sure our cause is seen, heard and supported. You’ll also need to be rooted in LGBTQ+ online culture. You’ll be responsible for the management and content of akt’s ‘shop window’ – our social channels and website. You’ll advise the CEO and Director on the best strategy and opportunities for building akt’s reputation, presence and profile.

The ideal candidate will be:

• Confident, taking accountability and ownership for making it happen
• Being bold and courageous in new ideas
• Instinctively inclusive in approach to working with colleagues, young people and external partners

More information about the job role and benefits can be found in the documents attached to this vacancy. 

We've also attached application guidance to help you fill in our application form. If you follow this guidance you'll be more likely to be shortlisted for interview so we'd recommend taking a look! 

Application deadline: midnight (11.59pm) on 17th November 2025

Interviews: 24th or 25th November 2025