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Bipolar is one of the most significant mental health challenges of the 21st century, with over one million people in the UK with lived experience. That's approximately one in every 50 individuals, around 30% more than those affected by dementia.
The symptoms of bipolar can emerge at any age and the condition is increasingly affecting young people, who are more likely to screen positive than older generations. It also has a profound impact on the families and friends of those affected and the need for a dedicated national bipolar charity has never been greater.
Bipolar UK is the only national charity dedicated to supporting individuals and families affected by bipolar, and we offer peer support at the core of our work. Our aim is to provide a nationwide Peer Support Service for people affected by bipolar and increase the reach of our delivery. To act as the voice of our community to change public attitudes, and to build a society that enables people affected by bipolar to live well and fulfil their potential.
Role: Fundraising Supporter Engagement Assistant (Apprentice)
Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship
Location: Home-based
Salary: £23,000
Hours: This role is full time (35 hours)
Holiday: 25 week days of annual leave (plus Bank Holidays), increasing by one day for every full year of service (up to 5 years)
Pension: Up to 5% contribution towards a stakeholder pension is offered after successful completion of probationary period
Reports to: Director of Fundraising
Purpose:
Bipolar UK is seeking a Fundraising Supporter Engagement Assistant to aid the Fundraising Team in donor stewardship and to enabling growth in the organisation’s supporter base across all income streams.
This role is an apprenticeship with the apprentice programme starting September 2025, provided by Apprentify - an industry-led apprenticeship provider.
The successful candidate will learn and work on the job at Bipolar UK whilst receiving 20% off-the-job training from industry experts, which will be led through virtual classrooms.
This role offers an exciting opportunity to help transform the lives of those affected by bipolar across the UK.
In summary the Fundraising Supporter Engagement Assistant will support the fundraising team in growing the community, individual and events fundraising income streams, and be the first point of contact for all fundraising enquiries.
Key responsibilities
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Ensure that all our fundraisers and donors are thanked in an appropriate manner, developing a robust stewardship programme.
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Support fundraising volunteers in a professional but empathetic way.
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Provide relevant information and resources to our fundraising volunteers in a timely manner.
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Support the team with sourcing fundraising merchandise and materials.
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Record all supporters’ non-financial information on the CRM in line with our data policies.
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Co-ordinate the challenge events programme and explore new initiatives to help grow this income stream.
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Support the fundraising team with the promotion and delivery of workplace training sessions.
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Help grow membership for our Bipolar Friendly Workplace Scheme and develop effective stewardship plans.
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Become a valued member of the Fundraising team, sharing knowledge and best practice.
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Support other members of the team in the development and delivery of all our fundraising activities.
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Work closely with colleagues to develop robust fundable project proposals that align with current and future growth plans of Bipolar UK.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Salary: £27,000 per annum.
Location: Homebased – Covering North East of England and Scotland
Contract: Permanent, Full-time - 35 hours per week.
Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.
We are one of the largest children’s charities in the UK and have been making a difference to the lives of the UK’s vulnerable children for over 150 years.
Find out more about Action for Children here: Action for Children and on X, LinkedIn, Facebook or YouTube to get to know us better.
A bit about the role
In this role of Relationship Fundraising Executive in the Community Fundraising team, you will support delivery of the fundraising strategy in our communities to grow income and support for Action for Children.
You will steward our supporters in Scotland and the North East of England with their fundraising activity, supporting sports participants, fundraising groups, community corporate partners, DIY fundraisers, Methodists, and more.
How you'll help to create brighter futures
- Supporting the delivery of a range of fundraising campaigns and activities across Scotland and the North East that provide significant income n line with the relationship fundraising strategy.
- Assisting with the stewardship of local volunteer fundraising groups, organisations, clubs, businesses in the local area to encourage further involvement in our work.
- Manage the administrative set up and support of ‘Action Squads’, i.e. volunteer led fundraising groups to help them successfully fundraise and raise awareness.
- Working across and attending challenge events to assist the stewardship and support for sports participants, who sign up to run, walk, cycle and skydive for Action for Children across the UK.
- Demonstrate accountability to our supporters and volunteers through an open, honest, transparent, and consistent approach.
- Supporting the delivery of set financial targets and non-financial targets and outcomes locally.
Let's talk about you
- Experience of delivering successful fundraising activity to achieve income growth.
- Proven experience of networking and of developing and stewarding.
- Maintaining excellent personal relationships with senior external and internal stakeholders, donors, and volunteers.
- Proficient in the use of Raiser’s Edge or equivalent CRM database
- Able to manage challenging and demanding situations to ensure the delivery of all events and fundraising activities.
- Ability to project manage a team of volunteers to achieve against specific financial goals where appropriate.
- Proficient in Microsoft 365 Suite.
Good to know
Interviews to be held week commencing the 11th August 2025
We are unable to offer sponsorship for this role
For more information about our Relationship Fundraising Executive role, please review our full job description by visiting our careers page.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Our vision is that every child and young person has a safe and happy childhood, and the foundations they need to thrive.
The client requests no contact from agencies or media sales.