Youth support manager jobs in newcastle
Make a real difference with Stonewater
At Stonewater, we're on a mission to be the go-to provider for young people - and that means putting them at the heart of everything we do. We’re looking for a passionate, driven, and visionary leader to help us deliver life-changing services that support young people and individuals with mental health needs.
As our Supported Housing Operations Manager, you’ll take the lead across a group of our supported living services. Your role will be pivotal in shaping vibrant, inclusive services that champion co-production, unlock sustainable futures, and give young people the best possible start in life.
What you’ll be doing:
- Leading and inspiring Service Managers to deliver outstanding services
- Driving operational excellence across supported living schemes within your portfolio
- Building strong, strategic partnerships with local stakeholders to create real impact
- Championing high standards of customer satisfaction and achieving key performance targets
- Bringing fresh ideas and energy to our work with young people and our wider supported living offer
Your portfolio may include schemes across Dorset, Devon, Oxfordshire, Wiltshire, and Gloucestershire. This is a home-based role with regular travel to sites, so flexibility is essential as our services continue to grow. The successful applicant will be required to register as our Ofsted Nominated Individual and take part in an on-call rota.
Here is a short video from a former customer of one of our Supported Housing services -
https://youtu.be/FBkEEaTzRsI?si=rl4EF6MCCn8AgWS0
What we’re looking for:
- Proven experience in managing Supported Living services
- A confident leader with a clear vision for innovative, sustainable service delivery
- Strong budgeting, performance management, and stakeholder engagement skills
- A natural collaborator who thrives on partnership working
- Someone who’s self-motivated, organised, and able to juggle multiple priorities
- Knowledge of Health & Safety, safeguarding, and best practice in supported housing
- A track record of securing service growth and delivering successful contracts
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.
Are you ready to #DiscoverStonewater?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Maternity Cover 12 months
Location: Leeds and Newcastle
Interviews: 9th of October
We’re looking for a dynamic Delivery Manager to drive our partnership development work across Leeds and Newcastle! This is an exciting opportunity to lead a team of passionate Youth Development Leads, building and nurturing partnerships that directly benefit young people and help scale our impact in two of our key regions. You’ll work closely with employers, training providers, and community organisations to co-create local solutions and open up meaningful education, training, and employment pathways.
This role sits at the heart of our delivery model, blending operational leadership with strategic relationship building. You’ll be managing performance, ensuring compliance, spotting new opportunities, and helping to shape place-based delivery plans that are grounded in what young people need right now.
The successful candidate will need to travel regularly between Leeds and Newcastle to support their team and develop relationships with local partners, so flexibility and a love for collaboration are key! If you’re ready to step into a role that combines people leadership, partnership growth, and a clear focus on outcomes for young people, we’d love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Manager - Partnership Developments?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Partnership Developments!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Job title: Website and UX Manager
Service: Digital Marketing
Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance
Hours: 37 hours per week (full time)
Location: Home-based
Contract: Permanent
Responsible to: Website and Digital Content Manager
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Job Summary:
As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.
You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Key Tasks & Responsibilities:
1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.
4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.
5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
7. Monitor and improve SEO across the Relate website.
8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.
10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.
11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.
12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.
13. Produce regular reports for senior stakeholders including data and commentary around website performance.
14. Work with external agencies to deliver effective PPC search and display ad campaigns.
15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.
16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.
17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.
18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.
Main Responsibilities (check the job description and person specification for further details):
· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
Main Requirements (check the job description and person specification for further details):
· Extensive experience of managing and developing a website within a complex organisation.
· Experience of developing complex user journeys and improving user experience.
· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.
· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 21st September at 23:59
· To learn more about Family Action: Careers
Interviews are likely to take place virtually on 29th and 30th September.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The National Youth Agency is looking for a new Chief Operating Officer to join our Executive Leadership Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £85,000 per annum
Remote: This role is homebased (within the UK) with occasional to meetings, events and conferences.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- The COO leads the day-to-day functioning of the organisation to ensure smooth, efficient, and effective delivery of services. This is vital for maintaining operational stability and achieving strategic outcomes.
- They design and execute strategies that align with the organisation’s mission and long-term goals ensuring resources are used effectively and priorities are clear.
- They promote a culture of excellence, innovation, and continuous improvement through supporting employee engagement, productivity, and organisational success.
- The COO collaborates closely with the CEO/CFO and other senior leaders to drive strategic initiatives and business growth, ensuring unified leadership and coherent decision-making.
- They partner with the CFO to manage budgets, forecasts, and resource allocation. Financial oversight ensures sustainability and supports informed investment in strategic priorities.
- Strengthen governance and risk management frameworks, aligned to regulatory expectations and best practice while proactively managing reputational and operational risks.
- The COO cultivates strong relationships with partners, clients, and stakeholders to enhance service delivery and reputation. These relationships are key to influence, collaboration, and impact.
- They lead efforts to improve processes and adopt best practices across the charity to enhance efficiency and keeps the organisation competitive and responsive.
- They ensure that daily activities support the charities long-term objectives.
- The COO mentors other directors and departmental heads and fosters leadership capabilities across teams.
- They establish and track KPIs to identify inefficiencies and guide improvements through data-driven decision-making to enhance accountability and results.
- They evaluate and refine workflows to boost productivity developing efficient processes to reduce waste and improve service quality.
- They act as a bridge between departments and the CEO to ensure cohesive execution of strategic plans preventing silos and promoting organisational synergy.
- The COO serves as a senior figure in national and cross-sector forums, conferences, and strategic partnerships to strengthens the organisation’s voice and influence.
- They demonstrate commitment to Equality, Equity, Diversity, Inclusion, and Belonging in both internal culture and external programmes to foster a fair and inclusive organisation.
- They work with the CEO, CFO and Director of Growth to identify and pursue new revenue streams and strategic partnerships. This expands the organisation’s reach and sustainability.
- They engage in public speaking, media interactions, and external representation demonstrating clear communication, credibility, and stakeholder engagement.
- They develop and embed evaluation frameworks to assess progress against strategic goals. The measuring of our impact ensures accountability and informs future planning.
- They promote the organisation’s brand at events and through networking.
The COO takes on other responsibilities as needed to support the organisation’s mission.
About You
Essential competencies of the Chief Operating Officer:
- Extensive experience in senior leadership with a proven track record in operations, financial and risk management, and delivering high-performing teams, ideally in the charity sector.
- Strong understanding of business functions such as HR, Finance, Marketing, etc.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and execute effectively.
- Strong problem-solving and decision-making abilities. Commercially astute, process-driven, and highly pragmatic in approach.
- Experience in driving performance and fostering a collaborative culture.
- Bachelor’s degree in business administration or related field; MBA preferred
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
To apply, please submit the following via our online application platform by 11:59pm on Monday 29th September 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: The covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content will be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-223747
Centre 33’s Wellbeing team offer a diverse support offer to (primarily) young people aged 13-25 and founded in the principles of low intensity CBT (Guided Self Help). Working closely alongside other Centre 33 services, the team are responsible for the delivery of interventions via the Guided Self Help pathway, to young people who have self-referred or consented to a parent/professional referral to address early emerging mental health difficulties such as low mood and anxiety. In addition, the team apply creative approaches to create, adapt and share evidenced based GSH materials that are shared via one off sessions, workshops, training and events. The team design psychoeducational and wellbeing strategy- based resources for use both internally (social media campaigns and website) and externally (eg. schools). The Wellbeing team consists of a blend of Senior CWP, Qualified CWPs and Trainee CWPs.
As a non- statutory service, our inclusion offer for Guided Self Help may vary from other/statutory services. Equally, the application of GSH within Centre 33 may differ from other settings inline with our ethos, approach and client base. One of Centre 33’s Core Values is to young person lead. Therefore, the promotion of agency, choice and autonomy is fundamental to our approach.
CWP Supervisor Role Description:
Centre 33’s CWP Supervisors are self-employed consultants, remunerated on an hourly basis for their work with us.
Key terms and Conditions
Hours Centre 33’s Clinical Supervisors are self-employed consultants, remunerated on an hourly basis for their work with us
Responsible to Mental Health Clinical Lead
Locations: Remote
Principle duties
· To deliver regular 121 and group clinical supervision to both qualified and trainee CWPs, ensuring delivery of high-quality, young person centred, brief outcome focused evidence-based interventions for children and young people experiencing mild to moderate mental health difficulties. · To ensure supervision of trainees is aligned with teachings of AFC CWP Supervisor training. · To ensure all necessary elements required by AFC from Supervisors for trainee CWPs is completed and submitted within deadlines. · To ensure supervision is delivered within the context of Centre 33 ethos, values and approach. · To liaise regularly with Senior/Team Leads to communicate progress of trainees · To communicate any identified training/ development for supervisees. · To identify and appropriately share with senior any areas of concern relating to professional practice/conduct. · To contribute towards probationary reviews and annual appraisals. · Oversee the professional integrity of the work the CWP is doing. · Engage in annual 121 meetings with Clinical Lead to review supervisory practice. · Keep professional boundaries about confidentiality appropriately within Centre 33 and outside it, and assist the CWP do so too. · Be familiar with and act within the policies, guidelines and ethos of Centre 33 and the BACP/BACPP code of ethics & practice, and to support the CWP to do the same. · Be available to CWPs in crisis work, if required. · Ensure that all supervisory administration is undertaken as appropriate · Ensure their own supervision, professional development, accreditation or professional registration requirements are fulfilled with particular focus in remaining updated on themes effecting clients in the C33 age range. · Maintain excellent standards of communication and organisation around sessions. Ensure supervision sessions are scheduled in a clear and timely manner and cancellations, absences and annual leave are communicated appropriately to both supervisee and line manager.
Person Specification
Experience
Essential
Significant and demonstrable experience of therapeutic work with young people
Extensive experience of supervising therapeutic staff
Experience of working with diverse group of supervisees- in terms of cultural and professional backgrounds, and levels of experience
Experience of adapting approaches and materials to meet Individual needs
Experience of working relationally with young people and supervisees
Experience of motivating , encouraging and building confidence with trainees
Desirable
Experience of working for a third sector organisation
Experience of working with the over 17 age range
Experience of delivering/supervising therapeutic work in a non-clinical setting
Qualifications and Training
CYP-IAPT Supervision Training
Up to date safeguarding/child protection training
Knowledge
Essential
Extensive knowledge of issues effecting children and young people.
Theoretical knowledge of models of supervision
Robust knowledge of safeguarding procedures and risk management
Desirable
Knowledge of referral processes and the statutory services working with children and young adults
Other
Alignment and commitment to embedding of Centre 33 values in practice
Open and inclusive attitude to Equal Opportunities and diversity principles in all aspects of work
Effective oral and written communication skills
Excellent time management with ability to multi-task
Suitable premises/access to secure online platform from which to offer supervision
Willingness and ability to travel to Centre 33 hubs (or other suitable venues) across Cambridgeshire and Peterborough to deliver in person group sessions where required
Our Vision is for a future where all young people are listened to, respected and supported





The client requests no contact from agencies or media sales.
Salary: £27,007.50 FTE (£10,803 pro-rata) per annum (London Living Wage)
Hours: Part-time, 15 hours per week (0.4 FTE), preferably worked over 3 afternoons/evenings (Tue – Thu)
Location: On site at London Projects, and remote working as needed
Contract: Fixed-term Employee contract for 6 months
Do you want to work with multiple-award winning charity, FoodCycle? Our vision is to make food poverty, loneliness and food waste a thing of the past for every community – including our school communities!
We’ve partnered with 4 schools across London to bring our free community meal to their families after school hours, with the additional goal of helping connect families with each other and the school and introducing kids to new healthy food.
We’re looking for some additional help over the next 6 months to support the volunteer teams on site and make these meals happen. You’ll need to have an interest and experience in working with kids and families!
By joining us you’ll gain an understanding of different aspects of local project delivery for a national charity. You’ll be hands-on and have an immediate impact each day, leading small teams of volunteers who cook in the kitchen and host our guests to create a positive and welcoming environment and a nutritious vegetarian meal.
Our school meals happen on Tuesday, Wednesday and Thursday evenings, and we would ideally like you to work your hours across these three afternoons/evenings. You’ll be supporting 2 meals per week on average, with around 5 hours required per meal. That leaves 5 additional hours to join team meetings and complete other duties.
You’ll be supported by our experienced operational team, and we will equip you with a package of training and shadowing, including specific training around food safety, safeguarding and working within the lively environment of schools!
Benefits: We offer 26.5 days holiday plus bank holidays for full-time employees (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Tuesday 30th September
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Job Title: Known internally as Relationship Manager (South Coast)
Location: Home-based covering South Coast of England. This role covers Hampshire, Sussex, Surrey or Dorset. Candidates must live in one of these counties to be located in close proximity to our supporters. Applications from those due to move in the region will be consider - please make this clear within your application
Additional requirement: Access to a car and the ability to drive is required as the role requires frequent travel across the region to attend meetings, events and training
Hours: 35 hrs per week
Contract type: Permanent
Salary: £34,616 per annum
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone with a successful track record of building strong internal and external relationships and generating income ideally from community and corporate opportunities
- Someone who can create and deliver strong stewardship plans to maximise income and retain our supporters
- Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers
- Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26thDecember, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates:
Applications by the end of 21st September. 1st interviews held online on 24th and 26th September, and 2nd interviews held face to face in Teenage Cancer Trust head office in London on 2nd October.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick yes on the application form.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please get in touch with the HR Team.
We’re here to give every young person facing cancer the best care and support.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Membership Manager
This is an exciting opportunity to join an ambitious and talented Development team
We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.
Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis
Purpose of the role
- Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
- Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
- Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
- Ensure membership processes – including processing income - are efficient, effective and implemented consistently
- Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
- Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
- Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term
Ideal candidate
The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.
Person specification
Essential
- Experience of delivering and marketing membership schemes
- Working understanding of admin processes relating to membership
- Ability to influence senior stakeholders and internal colleagues
- Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
- Excellent communications skills and attention to detail
- A creative and analytical approach to problem solving
- Strong IT skills, including advanced Excel.
- Enthusiasm for the issues we work on
Desirable
- Experience working with online payment/donation platforms, extracting and manipulating data.
- Experience of working with discount providers
- Knowledge of GDPR compliance and data protection
- Experience of creating a strategy around membership schemes
- Line management experience
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
Fundraising Manager
We are seeking an experienced Fundraising Manager to develop and deliver income generation from charitable trusts, foundations, and corporate partners.
In this role, you’ll drive forward our trusts, foundations, and corporate partnerships work to build strong, mutually beneficial relationships to support our mission. You’ll identify and develop opportunities, create inspiring funding proposals, and provide excellent stewardship to ensure all funders and partners feel valued, engaged, and motivated to continue their support. You’ll also maintain a healthy and active pipeline of new prospects, supporting the long-term sustainability of our work.
This is a rewarding, hands-on role for someone who loves relationship-building, is confident working with funders and corporate partners, and is excited to be part of a charity making a real difference to trans youth across the UK.This role is:
- Remote (UK-based)
- Part time (20 hours per week)
- Salary p/a £23,500 (FTE £37,600)
Apply now and help shape the future of an organisation making a real difference to the lives of trans young people.
Closing date: Monday 22 September 2025
Supporting trans, non-binary and gender-diverse children, young people and their families since 1995

The client requests no contact from agencies or media sales.
Are you a visionary leader with a passion for volunteer supported services? Do you thrive in dynamic environments and want to make a real difference in the lives of witnesses and onboarding a diverse team of volunteers?
Victim Support is seeking an inspiring leader to join our Witness Service Mobilisation Team as the Head of Volunteering - Witness Service. In this pivotal fixed term role, you will lead the strategic development and operational delivery of the volunteering workstream during the Witness Service mobilisation, ensuring a diverse, skilled, and engaged volunteer workforce that enhances Witness Service delivery. You will develop and implement a volunteering strategy, update operational frameworks, manage risks, and champion diversity and equity goals. You'll also be responsible for engaging volunteers through the transition of the Witness Service, designing recruitment and onboarding strategies, and raising the profile of volunteers both internally and externally.
The role is full-time, flexible working available, fixed term until 31 March 2026.
What We Offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
The role involves working with sensitive and potentially traumatic subject matter and Occasional travel to attend meetings will be required.
As Witness Service Head of Volunteering, you will:
- Create and deliver a Witness Service mobilisation plan delivering the mobilisation project outcomes within the Witness Service volunteering strand.
- Develop and implement a volunteering strategy aligned to organisational and mobilisation priorities inclusive of diversity and equity goals.
- Update operational frameworks and formal volunteer policies.
- Manage risks and issues related to volunteering.
- Communicate and engage with volunteers regarding the transition to Victim Support.
- Design and implement recruitment and onboarding strategies reflecting community diversity.
- Lead and manage the volunteering mobilisation team, providing strategic direction, coaching, and development.
- Collaborate with senior leaders and operational teams to embed volunteering into service delivery and organisational culture.
- Provide expert leadership and advice on volunteer management practices, policies, and systems.
- Represent the Witness Service Mobilisation externally to promote volunteering and build strategic partnerships.
- Oversee volunteer engagement initiatives, including recognition programmes and forums.
- Provide regular reports to governance boards and senior leadership teams on progress, challenges, and volunteer metrics (recruitment, retention, training completion)
You will need:
- Proven experience in developing volunteer strategies
- Experience in data analysis and impact reporting
- Expertise in designing and delivering diverse volunteer management, systems and policies
- Strong leadership and stakeholder management skills
- Budget management and financial accountability
- Knowledge of the funding landscapes, and regulatory frameworks
- Emotional intelligence, empathy, and the ability to influence and inspire
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- Shortlisting 06-10-25.
- Applicants will need to be available for interview on 13-10-25
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
You will be joining us at a time that holds the greatest potential for fundraising in our history, following the launch of the UK Government’s Delivery Plan for ME and initial findings of the DecodeME genetics study (co-led by Action for ME) in Summer 2025.
Building on our charity’s already established level of support from major donors, you will provide exceptional relationship management to existing donors alongside growing our network of high value supporters.
Working closely with the CEO, alongside managing a portfolio of donors and prospects ensuring excellent stewardship, you will support our Breakthrough-ME Group (a group of high net worth and highly networked individuals). There is an established level of support from major donors at Action for ME so this is a role that will require exceptional relationship management to retain our current valued supporters while growing this crucial area of fundraising.
This would be an ideal role for an experienced philanthropy professional seeking to work for a small but ambitious charity, helping us to achieve our mission to improve the lives of all people affected by ME – better meeting their needs today while taking action to secure change for tomorrow.
Key duties
Major Donor Fundraising
• Successfully develop and implement the philanthropy strategy to secure and maximise funds from high value individuals for Action for ME achieving annual income of £250k+
• Set plans and budgets which will deliver income through major gift fundraising and philanthropic giving through family trusts and foundations, including quarterly forecasting.
• Manage a portfolio of prospects and donors at the £5k to £100k level, to develop and maintain strong and long-standing partnerships
• Work closely with the Director of Fundraising and Development and other colleagues to ensure that plans and activities for fundraising from high value individuals are integrated into the overall fundraising strategy and plan for significant growth.
• Be responsible for our Breakthrough-ME Group with high quality proposition development. Contribution to Group fundraising activities with a specific focus on ensuring their networks support pipeline growth for future fundraising.
• Lead the delivery of our biennial fundraising gala dinner, maximising income and new opportunities from attendees.
• Develop engaging and inspiring opportunities to steward and cultivate support creating a calendar of activities including events, presentations, approaches, networking and meetings.
• Utilise the CRM database (Raisers Edge) to provide the data required to strategise your approach to philanthropy, monitor progress and provide a high-quality donor experience.
• Ensure utilisation of insight & data, producing management information data to inform planning and strategy development.
• With the Director of Fundraising & Development, create inspiring cases for support and resulting propositions with clear budgets and outcomes.
• Create adequate systems and processes to support the major donor programme.
• Undertake and manage research into prospects and major donors, preparing for approaches and presentations and briefing senior leadership and trustees for donor meetings and events.
• Develop and maintain relationships with donors, a wide range of staff and volunteers from trustee level down.
• Provide regular feedback and internal reporting to line management.
• Work with other fundraisers to ensure that all fundraising opportunities and leads are followed up – particularly in corporate, community and trust fundraising.
• Work with Trustees, the Chief Executive and members of the Leadership Team to develop relationships with major donors.
• Self-administrate including managing your own diary and meetings, keeping accurate and up to date records of activity
• Occasional travel to London, Bristol & events
Other duties
• To positively promote the work and activities of Action for M.E. at all times.
• To contribute to the team’s overall, ongoing and annual planning and budgeting.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Director of Fundraising and Development, Chief Executive or any other senior Action for ME management.
• Act as an advocate for the Charity and its work.
• To work in accordance with Action for ME’s values of collaboration, equity and empathy.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
We are seeking a strategic and innovative Digital Platforms Manager to lead the development and enhancement of our national digital support platforms, including My Support Space and the Victim Support website. This role is home-based within England & Wales.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
You will manage a team of digital professionals and work closely with internal and external stakeholders-including victims and witnesses-to ensure our platforms are accessible, inclusive, and user-focused. You'll also drive our digital innovation agenda, identifying opportunities for AI and automation to improve service delivery and operational efficiency.
Key Responsibilities
- Lead and oversee the development of digital platforms and website functionality.
- Manage relationships with external suppliers and digital service providers.
- Conduct UX testing and co-production activities with service users.
- Identify and implement AI and automation opportunities.
- Ensure SEO optimisation and monitor website analytics for performance improvements.
- Collaborate with content creators and developers to maintain a high-quality online presence.
- Drive innovation and digital growth across the organisation.
You Will Have
- Proven experience in digital innovation and delivering digital solutions.
- Strong understanding of user-centred design, agile methodologies, and accessibility standards.
- Experience in AI development and ethical digital practices.
- Ability to lead digital projects and manage performance.
- Knowledge of data protection and digital safeguarding.
- Experience working directly with service users to inform service design.
Key Deliverables
- Expansion of digital services to improve access and engagement.
- Growth of AI capabilities to enhance efficiency.
- Increased reach and impact of digital platforms.
Additional Information
- This role involves working with sensitive and potentially traumatic subject matter.
- Flexibility to travel across England and Wales to attend meetings is required.
- The interview process for this role will be in two stages, including a skills assessment and competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 07-10-25 and 15-10-25.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Job title: Professional Communities Manager
Reporting to: Director of Membership
Line Manager Responsibility for: Professional Communities Co-ordinator
Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.
Salary: £41,603 - £45,470 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.
Working hours: Full-time 37.5 hours.
Application Closing Date: Tuesday 30th September, 12 noon.
Interview Date: First stage interviews will be conducted on Tuesday 7th October 2025, second stage interviews will be conducted on Friday 10th October 2025.
Job overview
The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.
This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.
The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.
Key responsibilities
Strategic Development and Continuous Improvement
- Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
- Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
- Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.
Community Content Curation and Management
- Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
- Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
- Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
- Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.
Community Engagement and Facilitation
- Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
- Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
- Actively promote member engagement through community platforms and other channels, driving participation and interaction.
Stakeholder Relationships
- Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
- Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
- Manage relationships with sponsors where appropriate, ensuring alignment with CST values.
Digital Platform and Event Management
- Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
- Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.
Data, Insight, and Reporting
- Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
- Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.
Team Leadership and Development
- Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
- Encourage learning and development across the team to ensure consistently excellent member service.
Adaptability and Wider Contribution
- Contribute to broader membership engagement strategies and initiatives.
- Undertake any other duties as required by the Director of Membership to support CST’s mission
The client requests no contact from agencies or media sales.
Are you a visionary leader with a passion for learning and development? Do you thrive in dynamic environments and want to make a real difference in the lives of victims and witnesses and onboarding new staff?
Victim Support is seeking a strategic and inspirational Head of Witness Service Learning and Development to lead the transformation of a L&D function within the Witness Service. This is a unique opportunity to shape the future of learning for a national service.
What We Offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
The role involves working with sensitive and potentially traumatic subject matter and occasional travel to attend meetings will be required.
As Head of Witness Service Learning and Development, you will:
- Lead the design and delivery of a comprehensive L&D strategy aligned with our values and culture.
- Champion trauma-informed, safeguarding-focused, and accessible learning across the service.
- Oversee and support onboarding induction and development for staff and volunteers, ensuring swift and effective deployment.
- Inspire and manage a dispersed L&D team, fostering high performance and innovation.
- Drive continuous improvement through data, evaluation, and quality assurance.
- Manage external learning providers and ensure value for money.
- Embed a learning culture across the Witness Service and contribute to broader people strategies.
- Develop an external learning arm to generate income and promote the Witness Service.
Key Deliverables:
- Delivery of impactful learning projects and plans
- Year-on-year improvement in workforce competence and service quality
- Implementation of a national L&D strategy
- Creation of income-generating external learning programmes
You will need:
- Proven experience as an L&D Manager or equivalent
- Expertise in designing and delivering diverse learning interventions
- Strong leadership and stakeholder management skills
- Budget management and financial accountability
- Knowledge of adult learning, funding landscapes, and regulatory frameworks
- Emotional intelligence, empathy, and the ability to influence and inspire
- Qualifications- Degree-level education or relevant equivalent experience; learning & development qualification such as CIPD & evidence of continual professional development
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- Applicants will need to be available for interview dates scheduled for 02-10-25 and 09-10-25
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 33 offers a free and confidential counselling service to young people aged 13-25, living in Cambridgeshire & Peterborough. We have a team of volunteer counsellors / therapists, from a range of modalities and backgrounds, some of whom are on clinical placement and others fully qualified. We also have a substantial team of Mental Health & Counselling Project Workers who are qualified to a minimum of Level 4 and support young people experiencing a range of difficulties, including more complex presentations that sit outside of the statutory offer. Case work includes ongoing counselling (in person, telephone and Zoom)- applying a short term model of 6 sessions (with option to extend to 12 in specific cases) alongside assessment and a ‘single session thinking’ approach.
Young people can access our counselling provision via our ‘Someone to Talk to Service’ which offers a ‘drop in’ triage to gain a holistic understanding of needs prior to joining a waiting list for intervention. Centre 33 also sits within the ‘YOUnited’ partnership- a single point of access for professional referrals where we work closely with CPFT, CCS and Ormiston Families to ensure needs are meet by the appropriate service.
In addition to the counselling service, we have other front line teams holding complex case work of young people experiencing mental health difficulties.
Clinical Supervisor Role Description
Centre 33’s Clinical Supervisors are self-employed consultants, remunerated on an hourly basis for their work with us.
Principle Duties
The supervisor’s primary responsibility is to provide supervisees with professional consultancy for their work. Supervisors are expected to:
Offer regular fortnightly supervision to counsellors - a total of approx. 20 hours per year per counsellor.
Oversee the professional integrity of the work the counsellor is doing. ·
Be a resource for the professional development of the counsellor and to identify training needs for individual counsellors or the group as a whole. ·
Take part in six month probationary review of new counsellors and annual appraisal of counsellors. ·
Engage in annual 121 meetings with Clinical Lead to review supervisory practice.
Keep professional boundaries about confidentiality appropriately within Centre 33 and outside it, and assist the counsellor to do so too.
Be familiar with and act within the policies, guidelines and ethos of Centre 33 and the BACP code of ethics & practice, and to support the counsellor to do the same.
Be available to counsellors in crisis work, if required.
Liaise regularly with the MH&C Senior/Team Leads/Clinical leads and inform them of any concerns (s)he may have about the supervisee's competence, engagement or professionalism.
Attend bi- monthly Supervisors’ meetings and feedback on processes and policies Centre 33 develops in relation the Mental Health and Counselling work · Ensure that all supervisory administration is undertaken as appropriate
Ensure their own supervision, professional development, accreditation or professional registration requirements are fulfilled with particular focus in remaining updated on themes effecting clients in the C33 age range.
Maintain excellent standards of communication and organisation around sessions. Ensure supervision sessions are scheduled in a clear and timely manner and cancellations, absences and annual leave are communicated appropriately to both supervisee and Clinical Lead.
Be open to offer supervision where deemed appropriate to non-clinical staff either on ad-hoc single session or ongoing basis.
Person Specification
Experience
Essential
Significant and demonstrable experience pre and post qualification. counsellor/psychotherapist
Experience of working with Volunteers and/or Placement counsellors
Experience of supervising Counsellors with Multiple theoretical orientations
Experience of counselling and/ or offering supervision to counsellors working with children and young adults
Experience of supporting complex risk assessment and management and safeguarding issues
Desirable
A minimum of two years’ experience post training as a clinical supervisor
Experience of working as part of a team and supervising groups
Experience of offering counselling trainings and workshops
Experience of working with and contributing to the development of agency policies and procedures
Qualifications and Training
Essential
Level 4 or equivalent in counselling/psychotherapy
Registration / Accreditation with UKCP / BACP or equivalent
Training and qualification in clinical supervision
Knowledge
Essential
Extensive knowledge of therapeutic theories, practice and interventions.
Extensive knowledge of clinical supervision theory and practice
Extensive knowledge of issues affecting the mental health of young people
Extensive knowledge of child and adult safeguarding and child protection issues
Desirbale
Knowledge of referral processes and the statutory services working with children and young adults
Other
Essential
Open and inclusive attitude to Equal Opportunities and diversity principles in all aspects of work
Effective oral and written communication skills
Excellent time management with ability to multi-task
Suitable premises/access to secure online platform from which to offer supervision to counsellors/ therapists
All roles at Centre 33 may involve access to information about young people and as such all new employees and volunteers will be subject to an enhanced DBS check.
Having a criminal record will not necessarily bar you from working with us.
This will depend on the nature of the position and circumstances and background of your offences.
Our Vision is for a future where all young people are listened to, respected and supported





The client requests no contact from agencies or media sales.