Volunteer roles

VOLUNTEER CASE OFFICER

Across the UK, our 60+ local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Processing and allocating cases which have come to the branch

• You may have engineering experience or be a skilled craftsperson, but this is not essential

• Using our online referral portal to manage and update case notes

• Attending regular meetings of the local branch

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Warm, approachable and confident to call referrers/clients to initiate discussions

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

You’ll also need to complete the induction checklist and a reference check.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without  your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

The Membership Director is responsible for building, growing, and protecting the heart of the CIC:
our membership community. Membership is not a mailing list. It is a collective of people choosing to belong, contribute, and build together.
This role shapes:

• How people enter the organisation
• How they stay connected
• How they feel valued, informed, and aligned
• How community becomes sustainability

Experience Qualification and Requirements

Essential 

• Ability to commit grassroots full-time effort during the build phase (rest follows completion, not the clock)
• Comfort working unpaid while foundational systems and culture are established
• Deep alignment with community-led, anti-capitalist values and collective ownership
• High levels of consistency, focus, and self-direction in ambiguous, early-stage environments
• Clear understanding that meaningful change requires discipline, structure, and follow-through, not aesthetics or hype
• Commitment to always working through organisational values: Each One Teach One, Love As Law, Knowledge of Self
• Prior experience in one or more of the following: community building or stewardship, membership programmes or participation models , customer, supporter, or community experience roles, systems thinking and organisational design, digital platforms, CRMs, or data-informed engagement, purpose-driven, grassroots, or movement-led organisations
• Ability to balance strategic thinking with practical implementation
• Strong relational skills, including listening, facilitation, and respectful boundary-setting
• Comfort holding complexity, conflict, and accountability with care
• Willingness to be both architect and steward of culture
• Integrity, clarity, and long-term commitment

Desirable 

• (Intentionally left open for growth as the role evolves in an early-stage organisation)

Qualifications

• Formal qualifications not required

Main Responsibilities/ Key Duties

Membership Strategy & Structure

• Design and implement the CIC’s founding membership model, defining clear entry points, engagement pathways, and retention approaches rooted in participation rather than extraction.
• Shape intentional progression routes that support members to move from supporter → contributor → leader, ensuring growth in responsibility, agency, and influence over time.
• Align membership pathways with donor journeys, ambassador programmes, and volunteering routes, ensuring coherence across engagement, fundraising, and advocacy without conflating value with money.

Community Building

• Create a membership culture where people consistently feel seen, informed, included, and valued, regardless of role, status, or capacity.
• Establish sustainable rhythms of communication, updates, shared learning, and reflection that foster belonging, trust, and transparency.
• Enable decentralised participation by supporting member-led initiatives, peer leadership, and collective decision-making rather than top-down control.
• Act as a steward of healthy community dynamics, encouraging dialogue, accountability, and mutual care.

Systems & Data

• Oversee the setup and ongoing use of membership systems (e.g. CiviCRM or equivalent), ensuring they serve people rather than manage them.
• Track and interpret membership growth, engagement, and retention, using insight to strengthen participation and address disengagement early.
• Work collaboratively with Digital, Finance, and Social teams to maintain clean, accurate data and ensure ethical, transparent, and values-aligned data use.

Values & Culture

• Protect the integrity of the membership community by upholding CIC values in all structures, communications, and decisions.
• Identify and address misalignment early, clearly, and respectfully, prioritising restoration and learning over exclusion.
• Co-create and uphold community standards rooted in care, accountability, and shared responsibility—not surveillance or control.

Founding Responsibility

• Help design the future paid Membership Department, including roles, systems, and workflows that reflect collectivism and sustainability.
• Contribute to long-term organisational planning, ensuring membership is a pillar of resilience and shared ownership.
• Act as a culture carrier, modelling commitment, discipline, and collective leadership throughout the build phase.

This Role Is NOT for You If

• You want quick money
• You need external validation to stay motivated
• You prefer rigid hierarchies
• You are uncomfortable with responsibility
• You are only here for a title

What You Gain

• A founding leadership role in a growing CIC

The chance to help design:

• Future paid roles

• Income structures

• Working culture

• Deep personal transformation through meaningful work

• Real contribution to social and cultural change

• Collective success, not individual competition

As the CIC scales, this role is expected to evolve into a paid senior leadership position, shaped by those who built it.

A Final Word

We are not offering security.

We are offering possibility.

We are not promising ease.

We are building truth, structure, and collective power.

If you know the old world is ending —

and you want to help build what comes next —

This role is for you. 

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Join us as a Cat Welfare Support volunteer and make a real difference to the lives of cats and their owners. Whether it’s taking cats to the vet, helping to maintain cat welfare standards, or supporting other volunteers to keep everything organised, your support will help us take care of more cats. Help us create a better life for cats and their families with your compassion and dedication.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role. We’ll help you choose what you’d like to get involved with, making sure it benefits both you and the team, for example: 

• supporting the team to maintain high standards of cat welfare
• transporting cats to vet appointments or to new homes
• entering records for cats and cat-related activity to track the impact of the team
• supporting with cat admissions and matching cats with prospective owners
• ordering, collecting and delivering cat-related supplies, for example, food, litter, medical supplies
• communicating with the public, offering support with cat ownership or lost and found cats
• supporting the volunteer neutering team

A bit about this role

At Cats Protection we passionately believe that neutering cats before they can breed is an essential part of cat ownership, and without neutering the UK’s cat population would quickly get out of control. Our neutering volunteers help spread positive neutering messages and make it easier for owners on low incomes to get their cats neutered. They help raise awareness of the benefits of neutering, promote our neutering schemes and respond to enquiries from members of the public.

What can you expect to be doing?

• Promoting the benefits of neutering and our neutering schemes
• Responding to enquiries about neutering
• Completing relevant neutering paperwork and distributing neutering vouchers
• Following up with cat owners to make sure that vouchers are used
• Ensuring all cats and kittens are neutered in line with Cats Protection policies and procedures  

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by promoting our neutering scheme. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Interpersonal and communication skills
• Good record keeping and administration skills
• Good organisational skills
• Willingness to be part of a team

Time expectation

Our neutering volunteers usually spend between two to four hours a week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing, providing supported living accommodation for young women aged 18-30 in recovery from drugs, alcohol and other addictive behaviors.

As a great communicator with ‘green fingers’ you will create a calm, nurturing environment in which to support the residents to gain gardening skills and to explore the possibility of growing their own food. 

Activities

Inspire the residents to take an interest in the outdoor space at Amy’s Place and involve them in the development of a regular gardening and/or food growing club.

Help residents to develop their gardening skills and knowledge specific to growing food, through group workshops and individually tailored support, guidance and encouragement.

Commitment 

This is a flexible opportunity and volunteering times and frequency will vary depending on the volunteer’s availability and the needs of the residents. It might be every week or fortnight ideally for a minimum of 3 months.

Requirements 

This role will require us to carry out an enhanced check through the disclosure and barring service.

Support 

•  Volunteers receive a thorough induction and have access to any relevant in-house and external training
•  Reasonable travel and lunch expenses will be reimbursed
• The role is based at the service in East London. The exact address cannot be given until the volunteer starts due to safety and privacy reasons

ROLE: VOLUNTEER COORDINATOR

LOCATION: HYBRID / LONDON

THE MISSION

URBAN YOUTH is only as strong as its Squad. We are a collective of industry professionals, mentors, and rebels who give their time to bridge the gap. We need a Volunteer Coordinator who can find the right people, get them "vetted and ready," and keep the energy high.

You aren't just managing a database; you’re the gatekeeper of our culture and the heartbeat of the squad.

THE GIG

• The Recruitment: Scouting for "Creative Rebels" and "Mission Specialists" who fit the B&W ethos.

• The Onboarding: Taking volunteers from "interested" to "active"—handling DBS checks and inductions with zero lag.

• The Vibe Check: Ensuring our volunteers feel valued, connected, and clear on their mission for every "drop."

• The Rota: Managing the "4-hours-a-month" commitments to ensure our signature events are always fully staffed.

ABOUT YOU

• A People Person (with an Edge): You can spot talent and "culture fit" a mile off. You know who’s doing it for the "gram" and who’s doing it for the youth.

• High Efficiency: You hate "bureaucratic lag." You move volunteers through the pipeline fast so we don't lose their momentum.

• The Communicator: You’re a pro on WhatsApp, Slack, or email. You keep the Squad informed without spamming them.

• London Connected: You know where to find the city’s most talented professionals who are looking for a way to give back.

THE COMMITMENT

Flexible and task-based. We need a push during the Launch Phase to build the initial Squad, followed by roughly 8 hours a month to manage the flow of new recruits and event rotas.

THE PERKS

• Community Power: You’ll be at the centre of a network of London’s most exciting creative and professional mentors.

• Social Impact: You are the person who connects the mentor to the young person. Without you, the scaffolding doesn't stand.

• Movement Building: Help us create a new gold standard for how volunteers are treated in the urban youth sector.

HOW TO APPLY

Skip the formal HR letter. We want to see how you handle people.

Reply with:

1. The "Vibe Check": How do you ensure a volunteer is "Urban Youth material" in just one conversation?

2. The Experience: One example of a time you’ve coordinated a group of people (even if it was just a five-a-side team or a birthday bash).

3. The Tools: What’s your preferred way to keep a team of busy volunteers organised?

URBAN YOUTH.

BUILD THE SQUAD.

CHANGE THE FUTURE!!!

Be part of a historic and ambitious rugby club!  Founded nearly 150 years ago, and steeped in Merseyside rugby heritage, Firwood Waterloo Rugby Club over the years has produced international stars and shaped the sport across generations.  The Club remains deeply rooted in community rugby, fielding men’s, women’s, touch, and youth teams.

We are seeking an organised, proactive, personable, and detail‑driven individual to support the financial heartbeat of our Club. We anticipate that between 2 to 3 days per week time commitment may be needed, however this is flexible and will vary depending on seasonality.

Your work will directly support the Club’s financial sustainability, play a key role in ensuring smooth financial operations and governance, and supporting our member experience.

WHAT YOU’LL BE DOING

You will work closely with the Treasurer and Membership Secretary to help manage the Club’s day‑to‑day finances, membership administration, and essential financial reporting.

· Recording day‑to‑day financial transactions and keeping bookkeeping and account reconciliations up to date.

· Supporting the preparation of monthly management accounts, cashflow forecasts, and financial reporting.

· Dealing with membership direct debits and payments throughout the season.

· Recording and reconciling membership income via GMS and other payment methods.

· Processing invoice and expenditure, payment and procurement activities.

· VAT and payroll administration and compliance.

WHAT YOU’LL BRING

· Confidence with numbers and financial processes.

· Ability to meet deadlines and manage competing priorities.

· Willingness to learn systems including GMS and accounting tools.

· A proactive, collaborative, and confidential approach.

APPLYING FOR THE ROLE

If you thrive in a varied role, enjoy working with numbers and people, and want to contribute to a vital community sports organization, we’d love to hear from you.  Please send your CV and a short covering note.

We are looking for volunteers to help our administration function. 

The People's Kitchen support our local community by providing a safe and positive environment where we serve a warm meal 365 days a year for the homeless and vulnerable.

Our admin team help primarlily by signposting enquiries to the different teams in the The People's Kitchen and help the public to organise and process donations including food, any items useful in assisting rough sleepers, and any financial support.

Our team currentlty operates on a tuesday afternoon, once a week, and a day can look like managing the inbox, processing gift aid on donations and ensuring communications such as our quarterly newsletter reaches our friends and external partners. 

Our admin and reception volunteers are the backbone of our service - without them we couldn't run.

Based at our office in Ponders End (EN3) our volunteers welcome all clients and other visitors, updating them on any waiting times and getting preparatory forms completed.  They manage incoming and outgoing post and send out appointment reminders. One of their crucial roles is to support advisers and the staff team with client registration, photocopying and scanning documents and updating internal spreadsheets and databases as required. To help keep the office running smoothly volunteers also restock stationery and ensure posters and display information is up-to-date. They follow up on letters sent to clients and monitor our client mailbox - recording actions taken, setting reminders and tasks.

So, you see, we really can't do without them.

Being an admin and reception volunteer you would gain experience of an office environment and build on skills such as communication, admin, IT and working within a team.  This in turn would increase employability. However, we do welcome volunteers of all ages - some of our longest serving volunteers are retired and make a terrific contribution to our service.

You will need to:

• be friendly and approachable
• respect views, values and cultures that are different to your own
• have good IT skills
• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• be willing to undertake training

Hello there - we’re Unlock YOUR Potential, a micro/small social‑mobility charity providing employability support to adults across the UK.

We’re looking for a proactive, organised and mission‑driven Project Manager who can volunteer their time to help us set up and launch our new charity. This is a short‑term, high‑impact role supporting the Founder directly — and you will be the first operational volunteer to join the organisation, alongside a small team of graphic designers.

About Unlock YOUR Potential

At Unlock YOUR Potential, we believe an “accident of birth” should never determine a person’s destination. We are committed to breaking cycles of deprivation through holistic employability, wellbeing, and mentoring programmes that empower adults to thrive.

We are prioritising delivery in areas that rank among the top 10% most deprived nationally for employment and skills. The need is real. The talent is abundant. The opportunity for impact is extraordinary.

What this role involves

We need a Project Manager who can take the lead on planning, coordinating and driving forward the essential tasks required to get us launch‑ready.

You will work closely with the Founder to:

• Develop clear project plans, timelines and action lists for the charity’s set‑up and launch

• Establish early operational processes, workflows and simple systems

• Track progress, identify risks, and keep the Founder focused on priorities

• Coordinate tasks across design, operations, service development and early marketing

• Support the Founder with recruiting the wider volunteer team needed to deliver our services

• Help shape the structure and foundations of a brand‑new social‑mobility charity

Your work will directly influence how quickly and effectively we can begin supporting adults who face the highest barriers to employment and skills.

What we’re looking for

• Experience in project management, operations, or organisational planning

• Someone who is structured, reliable, and comfortable creating order from ambiguity

• A collaborator who enjoys building things from scratch

• A person who cares deeply about social mobility, fairness, and opportunity

• Someone who can commit time over the next few weeks/months to help us reach launch

Why this role matters

Your contribution will shape the charity at its earliest and most critical stage. You won’t just be managing tasks — you’ll be helping build the foundations of an organisation designed to unlock potential for thousands of adults across the UK.

If after you have supported us and want to continue to volunteer with us, that option is available to you but for this particular project we need a short-term volunteer to help us in the start-up/launch phase).

Role Type: Voluntary, Remote
Time Commitment: Part time: 3–5 hours per week (flexible)
Initial Term: 6–12 months (with potential to evolve)

A Touch of Gentleness is a non-profit CIC shaping a more compassionate culture by putting gentleness, presence, and human connection back at the heart of society, organisations, and everyday life.

You will be joining at a pivotal stage of our development, helping to shape how the organisation grows and sustains itself while staying true to its founding values. Through thoughtful communication and meaningful relationships, you will help ensure our work becomes more visible, widely understood, and supported by those who resonate with our purpose.

Key Responsibilities:

· Shape and communicating our core messages in ways that strengthen public profile and credibility.

· Build relationships with journalists, producers, presenters and podcast hosts.

· Prepare thoughtful pitches and identify opportunities to share our work more widely.

· Identify and connect with organisations, networks and individuals aligned with our values

· Support conversations that may lead to partnerships, sponsorship or future support

· Work closely with the founder to ensure communications remain grounded, authentic and consistent.

What Success Looks Like:

· Increased meaningful media presence.

· A growing network of warm, aligned relationships.

· Partnerships forming with organisations and individuals that could support the organisation’s sustainable growth.

Person Specification:

You resonate deeply with gentleness, compassion and human connection as serious, practical values, and you communicate them with clarity and credibility. You bring integrity, warmth and professionalism.

Skills and Experience:

· Experience in PR, communications, journalism, or media relations.

· Strong written and verbal communication skills.

· Confidence initiating conversations and building relationships.

· Strategic thinking and the ability to work independently.

· Experience with purpose-led or social impact work is desirable.

What We Offer:

· Meaningful work aligned with deep human values.

· Direct collaboration with a founder-led organisation.

· The opportunity to help shape the visibility of a growing movement

· A role with real influence at a formative stage.

HOW TO APPLY

If this feels like work you would be proud to do, please email us a short covering letter detailing your suitability for the role and reasons behind your application along with your CV.

Application Deadline: 31st March 2026

We review applications as they arrive and aim to respond within two weeks.

Hello there, we're Unlock YOUR Potential a micro/small social mobility charitable organisation providing employability services to adults across the UK.

We're in need of a volunteer who can give up some time to help us out by creating a logo and brand guide for our new social mobility charity, helping us raise our profile and reach more people who need our help and support.

At Unlock YOUR Potential, we believe an “accident of birth” should never determine a person’s destination. We are a new UK‑based social mobility charity committed to breaking cycles of deprivation through holistic employability, wellbeing, and mentoring programmes that empower adults to thrive.

We are prioritising delivery in areas that rank among the top 10 most deprived areas nationally for employment and skills. The need here is real. The talent is abundant. The opportunity for impact is extraordinary.

We are looking for a creative, thoughtful, and mission‑driven designer who can craft a logo that:

• Captures our purpose — breaking down barriers and unlocking potential

• Communicates growth and transformation

• Feels modern, bold, and full of possibility

• Resonates with adults from working‑class and underserved communities

• Works across digital, print, and social platforms

Your design will become the visual foundation of our charity — a symbol of hope, ambition, and opportunity for the communities we serve.

You will work closely with the Founder to design a modern, meaningful, and impactful logo that reflects our mission of growth, development, empowerment, and change.

VOLUNTEER FUNDRAISER & GRANT WRITER

HELP POWER SUNSHINE’S MISSION TO BRIGHTEN LONDON

London • Flexible Time • Hybrid & Remote VOLUNTEER Roles

A thoughtful, creative, impact‑driven role for someone who loves storytelling, strategy, and securing the support that helps a new charity grow.

SUNSHINE is getting ready to launch. Our charity status is imminent, our foundations are strong, and our first pilot programmes are on the horizon. Now we’re looking for a warm, organised, persuasive volunteer to help build our fundraising foundations — from writing compelling grant applications to shaping fundraising campaigns that bring SUNSHINE to life.

If you love crafting stories, building relationships, and helping a mission you believe in thrive, this role has your yellow fingerprint heart all over it.

About SUNSHINE

SUNSHINE is London’s new volunteer‑powered movement for connection, belonging, and brighter days. Our symbol is a yellow fingerprint heart — because every person is unique, every story matters, and every act of kindness leaves a mark.

To grow our services and reach more people, we need strong, simple, human‑centred fundraising — and that’s where you come in.

The ROLE

As our Volunteer Fundraiser & Grant Writer, you’ll help secure the resources that allow SUNSHINE to deliver its programmes, support volunteers, and reach people experiencing loneliness and disconnection.

You’ll help us:

• Research and identify suitable grants, trusts, and funding opportunities.
• Write warm, compelling, evidence‑based grant applications.
• Support the development of fundraising campaigns and appeals.
• Create simple fundraising materials and case‑for‑support documents.
• Track deadlines, submissions, and reporting requirements.
• Build relationships with funders and supporters.
• Bring clarity, creativity, and sunshine to every funding opportunity.

This is a role for someone who loves using words, strategy, and storytelling to create real‑world impact.

Who YOU ARE

You’re someone who enjoys writing, planning, and helping good ideas find the support they deserve.

You might be perfect if you:

• Have experience in fundraising, grant writing, bid writing, or persuasive communication.
• Enjoy crafting clear, compelling narratives.
• Are organised, reliable, and comfortable managing deadlines.
• Understand (or are keen to learn about) charity fundraising.
• Love supporting a mission that leads with heart.
• Have a fingerprint heart that shines bright.

You don’t need to have been a Fundraiser before — just bring your writing skills, your organisation, and your sunshine.

What You’ll GET

• A chance to shape the financial future of a brand‑new charity.
• A meaningful role with real, measurable impact.
• A close, collaborative partnership with the Founder and early team.
• A joyful, human, values‑driven environment.
• Experience in fundraising, grant writing, and charity development.
• The pride of knowing your words helped change lives.

Your writing will help thousands of people feel less alone.

Ready to Help SUNSHINE Grow?

If you’re excited by the idea of crafting compelling funding stories for a charity rooted in warmth, belonging, and human connection, we’d love to meet you.

Apply now on CharityJob.

Every heart leaves a mark. Let yours help SUNSHINE shine.

Would you like to be play an important role in helping clients with their Welfare Benefit, Housing, Debt and Employment issues?  If so, you're the person we need. You could make a real difference to people's lives.

Our adviceline (phone) assessors are the first line of contact with many of our clients and offer help to empower individuals to help themselves by signposting them to the appropriate organisations.  For more complex issues they arrange appointments with our advisory staff. You would also be helping with our Research and Campaigns by writing a short report about common or unfair problems that you encounter whilst talking to clients.

On a typical call you would explore the issue the client has called us about, assess the urgency of the problem and their ability to deal with it themselves and write a summary and outline next steps. 

Full training and ongoing support will be given.  You will learn about a range of issues that affect our clients and build valuable skills such as communication, listening and information giving which can increase your employability.

You will need to:

• be familiar with and be able to develop your skills using Microsoft Word and Excel
• be able to manage using multiple windows and online resources during client calls
• have excellent verbal and written communication skills
• be willing and able to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• be willing to undertake training
• be friendly and approachable and non-judgmental and respect other's views, values and cultures