1,580 Volunteer roles

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Walk the Plank is looking to welcome new Trustees to our Board. 

We're a Salford-based award-winning outdoor arts company with a 30+ year history of creating artistically ambitious work in public spaces, across the UK and internationally. As a National Portfolio Organisation of Arts Council England, we connect with audiences in bold, unexpected ways, and we want our governance to reflect the people, places and ideas behind that work. 

We are looking for Trustees who will help Walk the Plank to grow, thrive and succeed, contributing to our processes and thinking, challenging us and supporting our strategic direction, working alongside our Board, Senior Management Team to help deliver our vision. 

We're interested in people with experience in the areas of digital innovation and artistic practice, though we're equally open to a broader range of skills and backgrounds. We're particularly keen to hear from individuals from the global majority, as part of our commitment to broadening representation and strengthening diverse perspectives within our governance.

What's involved 

• 4 Board meetings per year, held at Cobden Works or online 

• Approximate time commitment of 9 hours per year of meetings, plus reading / prep. Trustees are also encouraged to attend our annual Company Conference which happens once per year at Cobden Works, and to try to see some of our work each year.

• This is a voluntary role; any reasonable expenses are covered, and we can pay for access costs in addition, if required.

Walk the Plank is committed to equal opportunities, and is Disability Confident Committed Employer, a Living Wage Employer, a Mental Health Aware Employer and a Creative Access Employer Partner. 

We value a diverse team and welcome applications from all sectors of the community as part of our aim to reflect the diversity of our audiences. 

Opportunity: Chair of the Finance and Risk Sub-committee, Board of Trustees

Open School East is at a pivotal moment in its development and is seeking a Chair of the Finance and Risk Sub-committee to help shape its next chapter.

Deadline for applications: Wednesday 30th September 2026

We are interested in hearing from candidates with expertise in:

• Finance: A person with experience in finance management or accounting, with the capacity to provide a strategic overview of finances, ensuring viability, compliance with relevant legislative frameworks, effective use of resources and ensuring that proper financial records and procedures are maintained.

We are especially keen to hear from people with knowledge of, or an interest in, education and the arts. By committing your time and expertise to our two meetings a quarter (full Trustee meeting and Chairing the Finance and Risk Sub-committee meetings), you can become part of a leading arts education charity, making a real difference to emerging creatives of all ages and from all backgrounds.

We also warmly welcome people who bring lived experience of the barriers OSE seeks to dismantle including people of colour, disabled people, those from working class backgrounds, or people with experience of marginalisation in the arts or education sectors.

You must already be a registered HCP to apply for this role.

No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.

We are seeking Event Paramedics to respond to and manage emergency calls/incidents whilst attending events. At all times provide specialist, clinical, social and holistic care to undertake clinical assessment and interventions those individuals in the pre-hospital environment, which may include stadia, concerts, motorsports, road races etc. This may encompass working on both ambulances / FRV’s and within treatment units as required.

Successful candidates will be registered Paramedics with the HCPC and be able to provide evidence of CPD activity within the previous 12 months.

The closing date for this role is: 25/10/2026

Do you use technology on a regular basis for work, study, or daily life? If so, it is likely that you have the needed skills for this role! Help people to stay connected, improve their financial health, employability, and learn how to access much needed services and resources online! You will make a positive difference to bridging the digital divide, empowering others to gain knowledge and confidence in using technology!

These sessions will take place on Fridays between 10:30 - 1:15pm!

What you will be doing

• Supporting service users to gain digital skills and knowledge on a computer, tablet and smart phone via one to one or in small group sessions
• Supporting service users to use digital apps, emails, search the internet, online shopping and set up online accounts
• Supporting service users to learn the skills to keep in touch with family and friends, such a video call and messaging
• Support individuals to agree and aspire on the steps/ goals they would like to achieve in the sessions
• Lead on the logistics and organisation of the sessions alongside the staff team
• Keep a record of attendees, provide feedback, and report any concerns to the staff team

The skills you need

• Confident using digital skills
• Willingness and interest in facilitating one to one and group session on basic digital skills
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Founding Director of People, Culture & HR Innovation

Help us fix HR today — and design what HR becomes tomorrow.

We are looking for an experienced HR leader who is ready to do something very different.

Someone who understands HR, but also sees where it has become too bureaucratic, too process-driven and too disconnected from the creativity, ambition and humanity of the people it is supposed to support.

This is not a conventional HR management role.

This is a high-stakes founding opportunity to help rebuild our HR function from the ground up — while working with a team to design an entirely new, people-first way of working that could challenge the status quo.

The opportunity

Our immediate mission is practical: clean up, strengthen and professionalise our existing HR department.

That means looking honestly at what currently exists, identifying what works, what does not, what is missing and what has become unnecessarily complicated — then putting the right structures, policies, processes, governance and people practices in place.

But that is only the beginning.

Alongside fixing today's HR function, you will help us design the blueprint for the next generation of HR: an open-source HR platform and new way of working designed around people, creativity, innovation, development, fairness, accountability and better organisational culture.

We believe HR should be more than policies, procedures and risk management.

People are not processes.

Organisations should be places where people can think, create, challenge, develop, contribute and do meaningful work — while still having strong structures, accountability and professional standards.

We want to explore what HR could look like if we designed it around that principle from the beginning.

Two connected missions

1. Fix and strengthen HR today

You will initially help us:

• Review the existing HR function, structures and practices

• Identify gaps, weaknesses, risks and unnecessary bureaucracy

• Establish appropriate HR policies, procedures and governance

• Strengthen recruitment and onboarding

• Improve employee experience and people support

• Develop better approaches to performance, learning and development

• Ensure appropriate employment practices and HR compliance

• Create systems that can scale as the organisation grows

• Help build a strong people and culture foundation

2. Help invent HR for tomorrow

At the same time, you will work with the founding team to explore and develop:

• A blueprint for a new open-source HR platform

• A people-first approach to organisational design

• New approaches to employee voice and participation

• Better models for creativity, innovation and collaboration

• New approaches to leadership and personal development

• Psychological safety and healthy organisational culture

• Fairness, accountability and transparency

• The appropriate use of technology and AI in HR

• New ways of measuring organisational health and employee experience

• A framework that other organisations could potentially adopt, adapt and build upon

The ambition is not simply to improve HR within one organisation.

It is to ask:

What would HR look like if we were brave enough to redesign it properly?

You will be joining at a stage where there is significant work to do, significant problems to solve and significant things yet to be built.

That is precisely what makes the opportunity different.

For the right person, this could become a paid founding leadership position as the organisation develops, funding is secured and the wider structure is operationalised.

We are looking for someone who sees the potential in that journey rather than simply looking for an established job description and a finished organisation to step into.

This is an opportunity to:

build something.
lead something.
invent something.
leave a legacy.

If you have spent years watching organisations operate in ways that you knew could be better — and quietly thinking “someone should really change this” — this may be your opportunity to actually be one of the people who does.

You will not be doing it alone.

You will have the opportunity to build and work alongside a founding team, bring ideas into reality, test new approaches, learn from what does and does not work, and help shape something that can grow beyond its original founders.

The legacy opportunity

We are particularly interested in people who want their work to mean something beyond another position on a CV.

The long-term ambition is to create something that can be shared, developed and potentially adopted by others.

If successful, the HR model you help create could become part of a much larger body of work — something that demonstrates that organisations can be both high-performing and deeply human.

That is the opportunity.

Not to inherit someone else's HR system.

To help invent a better one.

Who we are looking for

You may be an experienced:

• HR Director

• Head of People

• People & Culture Director

• HR Transformation Leader

• Organisational Development Leader

• Senior HR Consultant

• HR strategist or practitioner

You should have substantial practical HR experience and understand the realities of employment, governance, organisational risk and people management.

But experience alone is not enough.

We want someone who:

• Thinks critically about conventional HR

• Is comfortable challenging established thinking

• Can distinguish between necessary structure and unnecessary bureaucracy

• Is genuinely people-centred

• Understands organisational design and culture

• Can move between strategy and practical implementation

• Has an interest in innovation, technology and AI

• Is capable of building systems rather than simply operating them

• Can work collaboratively with founders and other senior leaders

• Is comfortable working in an environment where not everything has already been figured out

• Wants to create, experiment and improve — not simply maintain the status quo

Most importantly, you should want to build something.

What we can offer

This is initially a voluntary founding leadership opportunity during Phase 1, as the organisation develops its foundations, structures, funding and operating model.

However, the intention is that the right founding leaders can have the opportunity to progress into substantive paid leadership positions as the organisation grows and the relevant funding and operational capacity are secured.

This is therefore an opportunity to get involved early, have genuine influence over the direction of the organisation and potentially grow with what you help build.

You will have the opportunity to:

• Shape the HR function from an early stage

• Work directly with the founding leadership team

• Influence organisational culture from the beginning

• Help develop an original HR model

• Build a team around the work as the organisation grows

• Contribute to something with potential beyond the organisation itself

• Establish yourself as a founding leader in an emerging model of people and organisational practice

• Progress into a paid founding leadership positionh

Trust House Reading provides a confidential helpline service to victims/survivors of rape and sexual abuse aged 18 or above.

Helpline volunteers are a key part of this service, and we value their contribution. Helpline volunteers aim to support victims/survivors of rape and sexual abuse by providing a safe space to talk and share their feelings and needs; by providing information and signposting to other relevant organisations/services; and by referring the clients to Trust House Reading’s different services.

Hours of work: This role requires one 2-3-hour session per week. This role can be office based at our offices in Reading or home based.

Helpline volunteers must complete Trust House Reading’s specialist training and induction programme and must attend monthly supervision.

No previous helpline experience is necessary as training and on-going support will be provided.

Please note that you must be over the age of 18 and eligible to volunteer in the UK. Unfortunately, we are currently only able to offer this role to people living in the UK.

Key Tasks:

• Ensure that calls are answered promptly and efficiently during your shift.
• Provide callers with emotional support, relevant information and signposting as relevant to the call.
• Listen to helpline telephone messages and make call-backs as necessary.
• Update our database for every telephone call.
• Keep accurate records, follow up and pass on accurate messages and complete records.
• To participate in on-going training and monthly supervision.

We will reimburse reasonable travel costs for those that volunteer at our office in Reading. Our Volunteer Policy provides further information.
Please note that for this role, a DBS check must be completed and you must provide two references.

The role in a nutshell:

To support the provision of short-term, structured befriending support for older people across Northumberland, to support individuals to achieve defined personal goals.

What will you be doing?

•Working To Targets: Sit down with your match during week one to figure out what they want to achieve (e.g., walking to the local shop alone, learning to use video calls, or joining a nearby art class).

•Building a Plan: Break that big goal down into small, weekly steps that feel safe and manageable.

•Growing Confidence: Go along with them to new places or groups until they feel confident enough to go by themselves.

•Cheering Progress: Keep track of the small wins each week and remind them of how far they have come.

•Planning the Graduation: Celebrate their success at the end of the 24 weeks having helped them transition smoothly to doing things completely on their own.

How would you be supported in this role?

You will be fully supported throughout your volunteering. This will include a clear induction, training to help you feel confident in the role, and ongoing guidance from a named member of staff. You will also have regular check-ins, opportunities to ask questions, and support with any concerns that come up. The aim is to make sure you feel prepared, valued and able to provide safe, friendly and meaningful support to older people across Northumberland. 

The role in a nutshell:

You will work closely with an older person to help them set personal goals, build their confidence, and take practical steps to reconnect with their local community.

What will you be doing?

You will meet the older person you are matched with for 1 to 2+ hours a week over a period of up to 6 months to support them in working towards their goals. Depending on their individual action plan, you may:

• Visit them at home: Provide a regular, supportive social connection while helping them identify steps to overcome isolation.
• Act as a Community Connector: Accompany them on short walks, meet in a local café, or help them access local social groups, libraries, or physical activities.
• Support Goal Setting: Gently encourage them to build positive, sustainable connections and regain independence after a life challenge (such as a bereavement, illness, or hospital stay).
• Manage Boundaries and Endings: Work with the client to understand the time-limited nature of the support and help them prepare for the end of the 6-month intervention.
• Keep Accurate Records: Keep track of the client's progress, take brief notes after each session, and share weekly updates with your Programme Coordinator.

How would you be supported in this role?

We value our volunteers immensely and want to ensure you feel confident and safe in your role. You can expect:

• Comprehensive Training: A full induction and access to mandatory eLearning modules.
• Ongoing Supervision: Regular check-ins with your dedicated Programme Coordinator, plus access to volunteer meet-ups to share ideas and overcome barriers together.
• Clear Boundaries: A clearly defined voluntary role within the organisation with robust out-of-hours and emergency support procedures.
• Reimbursement: Agreed out-of-pocket expenses (such as local travel) will be fully reimbursed.
• References: We are happy to provide references for you after 6 months of active volunteering.

The role in a nutshell:

Short Term befriending role

What will you be doing?

• Visit an older person in their own home on a regular basis for up to 6 months.

• Provide Telephone support for up to 6 months. 

• Provide a client centred approach.

• Provide company to alleviate isolation.

• Assist clients to learn about other activities that can alleviate isolation.

• Alert Age UK North Cumbria Line Managers of any issues and problems the Client may need assistance with.

• Participating in catch-ups and support sessions as required. 

• Carrying out tasks according to our Policies and Procedures (particularly Confidentiality, Equal Opportunities, Health and Safety, and Safeguarding)

• Working as part of a team and with other Age UK North Cumbria staff and volunteers

How would you be supported in this role?

Training will be provided for this role as necessary and may include:

• Induction  

• Health and Safety Awareness 

• Safeguarding vulnerable adults and Dementia awareness e-learning 

• Basic First Aid

• Lone working policy

The volunteering activity

We are looking for volunteers to help raise awareness of the Mental Health SPA across the communities we serve.

Volunteers will support the project by distributing leaflets and posters to community venues including GP surgeries, cafés, supermarkets, libraries, community centres, faith centres and other places where local people regularly meet. By increasing awareness of the service, volunteers will help ensure that people know where to turn if they, or someone they know, are experiencing a mental health crisis or need support.

Considerations:

This role involves travelling within the local community to distribute promotional materials.
Some lone working may be involved; therefore we recommend volunteers work in pairs where possible.
Volunteers should seek permission before displaying or leaving promotional materials at any venue