Volunteer roles

Community Fundraiser

�� Hybrid Working | Bradford District
⏰ 14 Hours per Week
�� £24,454.04 FTE (£9,284.64 Pro Rata)

Help Older People Live Well by Inspiring Your Community

Age UK Bradford District is looking for an enthusiastic and motivated Community Fundraiser to help inspire local people, businesses and community organisations to support older people across Bradford District.

This is an exciting opportunity to build lasting relationships, develop community fundraising initiatives and encourage local people to get involved in supporting a charity that makes a real difference every day.

Working alongside colleagues, support team members, local businesses and community partners, you'll play a key role in raising vital funds, increasing awareness of our work and helping ensure older people can continue to access the support they need.

About You

We're looking for someone who:

· Has experience in community fundraising, community engagement, events, partnership working or customer engagement.

· Enjoys building relationships and inspiring people to get involved.

· Is passionate about improving the lives of older people.

· Has excellent communication, networking and organisational skills.

· Can manage a varied workload and work confidently on their own initiative.

· Is confident using Microsoft Office and maintaining accurate records.

· Shares our commitment to inclusion, dignity and person-centred support.

Experience of community fundraising, volunteer coordination, developing business partnerships or working within the voluntary sector would be an advantage, but if you're enthusiastic, creative and enjoy engaging with people, we'd love to hear from you.

Why Join Age UK Bradford District?

This is more than a job—it's an opportunity to help secure the future of services that support thousands of older people every year.

You'll join a passionate and supportive team committed to helping older people remain independent, stay connected and live their best lives.

We offer:

· Flexible and hybrid working

· A supportive and values-led culture

· Opportunities for professional development

· The chance to build partnerships that create lasting community impact

Additional Information

· Travel across Bradford District is required.

· A full UK driving licence and access to a vehicle are essential.

· Occasional evening and weekend work may be required.

· Appointment is subject to satisfactory references and an enhanced DBS check.

Ready to Make a Difference?

If you're passionate about bringing people together, building community partnerships and raising funds that change lives, we'd love to hear from you.

Apply today and help us create a more connected, compassionate and age-friendly Bradford District.

Closing Date: 09/08/2026

Join our amazing volunteer team to make a real difference to people living with sight loss. You’ll be supporting people to come together in a group setting, to benefit from each other’s company, knowledge and encouragement, leading to reduced isolation, stronger networks of support, and new friendships. You can support with either local and regional telephone groups or face-to-face groups.

What you’ll be doing:
• Meeting and greeting group members on arrival or joining virtually.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Assisting with group activities (if appropriate).

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Week

Key requirements

• 1 reference Criminal record check

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An interest in group or community work. • A sociable personality. • A commitment to working towards a society where people with sight loss are equal participants.

We are looking for two volunteers to join our team and cover our reception once a week for 3.5 hours. 

Our office is just a 10-minute walk from London Bridge, staff are friendly and welcoming, and volunteers tend to stay with us for long periods. Shifts are on Mondays or Tuesdays from 12:30 - 4:00pm. Preferably, you will be free and able to commit to a weekly shift for six months, longer if possible. 

In this role, you will:

• use Outlook to check staff availability and whereabouts 
• screen and transfer phone calls to staff or take message to pass on by email 
• give visitors a warm welcome and ensure they sign in and out 
• respond to requests to send information out, mainly application packs and letters
• assist with outgoing mail, franking and posting 
• help with occasional admin tasks as they arise 

You will need to speak fluently in English, to be a good listener and confident screening phone calls; our clients are Scottish and some have strong accents.  Reliability, commitment and good time keeping are key.

In return, we offer:

• Travel expenses (with proof of purchase), and access to free tea, coffee, fruit and biscuits 
• Training, induction and support, to help you feel confident in your role
• Regular newsletters and annual volunteer social events
• An opportunity to work within a small friendly team (25 staff working from home, office and in the community) 
• Opportunities to help in other areas of our work if you are interested in doing more
• A very warm welcome.

Our office can be quiet sometimes, but not always, and your support will be vital to the smooth running of our office, particular when staff are in meetings or on phone calls.

If you're unsure if this is the right role for you, we can offer a trial period with a review after four weeks, and you are welcome to drop by for a coffee and a chat before you apply. 

You must be 18 or over and live in the London area. Our office has no step free access. 

We are seeking a qualified and compassionate counsellor to volunteer their time to facilitate weekly emotional support groups for people living with sight loss. These groups provide a safe and supportive space for members to share experiences, build resilience, and reduce isolation.

You will lead one or more specialist peer groups, which may include:
• Age-Related Macular Degeneration (AMD) Support Group
• Sight Loss After Stroke Group
• Retinitis Pigmentosa (RP) Support Group
• Charles Bonnet Syndrome (CBS) Support Group

Each group brings together individuals facing similar challenges, offering mutual understanding and connection. Your skills as a counsellor will help guide conversations, support emotional wellbeing, and foster a caring, inclusive environment.

You will:
• Facilitate a weekly 2 hour emotional support group.
• Create a safe, welcoming, and non judgemental atmosphere.
• Encourage group discussion and peer support while managing boundaries.
• Offer emotional support and signposting where appropriate.
• Maintain confidentiality in line with ethical guidelines.

What We Offer:
• Full induction and training related to visual impairment awareness.
• Ongoing support and supervision.
• Opportunity to make a meaningful difference in the lives of people affected by sight loss.

How often will I be needed?

• 2 Hours per Week

Key requirements

• This role requires 2 references and a criminal record check.

Location

Region

• Yorkshire and the Humber, West Midlands, South West, South East, North West, North East, Greater London, Northern Ireland, Wales, Scotland, East Midlands, East of England

Home based

• This role is home based

Additional location information

• This is an online/remote role.

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• We are looking for someone who is: • A qualified counsellor (minimum Level 4 diploma or equivalent). • Warm, empathetic, and confident in group facilitation. • Passionate about supporting people affected by sight loss. • Comfortable working with individuals who may be newly diagnosed or adjusting to changes in their vision. • Able to commit to 2 hours per week on a regular basis. Experience working with visually impaired people is beneficial but not essential - training and guidance will be provided.

Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.
You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.

What you’ll be doing
• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events.
• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.

In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss.
We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month)

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Event

Key requirements

• This role requires one reference

Location

Region

• Northern Ireland

Additional location information

• We are particularly looking for Volunteers to Support the West Belfast walk every Friday in Falls Park 10.30 am-12pm We are particularly looking for volunteers to provide support and sighted guiding for the 18-35 meet ups that happen once a month usually in Belfast but may travel from Belfast to other areas for example Hillsborough. It’s one Saturday per month

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.

We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.

We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.

If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

• We're creating change
• We're always learning
• We're better together

This group offers blind and partially sighted people living with Sight Loss After Stroke the opportunity to socialise with one another on a regular basis. We’re looking for the right person to facilitate the group. Do you have personal or professional experience of SLAS? If you’re also a good listener, able to manage group conversations and make people feel comfortable in a social group environment, we’re eager to hear from you.

This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone. We ask you to commit to 1-2 hours per week to facilitate one group session, which will take place at the same day and time each week.

You will be the link between the group participants and the RNIB Talk and Support team and will:

• Listen to the group conversation, ensure it flows and that all conversations are appropriate;
• Make appropriate contributions as and when required to stimulate conversation;
• Create a friendly and welcoming atmosphere thus encouraging all participants to feel comfortable taking part;
• Report any Safeguarding concerns or data breaches to the Talk & Support staff team.

How often will I be needed?

• 2 Hours per Week

Key requirements

• 2 references

Location

Region

• Yorkshire and the Humber, Wales, East of England, West Midlands, North East, North West, Northern Ireland, East Midlands, South West, South East, Greater London, Scotland

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Personal experience of living with, or a professional background in Sight Loss After Stroke (SLAS)
• • Good listening and verbal communication skills
• • Ability to use the telephone confidently for an hour long call
• • Ability to work with a wide range of people from across the UK
• • Demonstrate empathy and understanding of the issues faced by visually impaired people
• • Ability to follow internal policy and procedures
• • Willingness to undertake and remain compliant with mandatory safeguarding training and attend other training and development opportunities when required.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

We're setting up a new telephone group which will offer blind and partially sighted people living with Glaucoma the opportunity to socialise with one another on a regular basis. We're looking for the right person to facilitate the group. Do you have personal or professional experience of Glaucoma? If you’re also a good listener, able to manage group conversations and make people feel comfortable in a social group environment, we’re keen to hear from you.

This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone. We ask you to commit to 1-2 hours per week to facilitate one group session, which will take place at the same day and time each week.

You will be the link between the group participants and the RNIB Talk and Support team and will:

• Listen to the group conversation, ensure it flows and that all conversations are appropriate;
• Make appropriate contributions as and when required to stimulate conversation;
• Create a friendly and welcoming atmosphere thus encouraging all participants to feel comfortable taking part;
• Report any Safeguarding concerns or data breaches to the Talk & Support staff team.

How often will I be needed?

• 2 Hours per Week

Key requirements

• 2 references

Location

Region

• Yorkshire and the Humber, Wales, East of England, West Midlands, North East, North West, Northern Ireland, East Midlands, South West, South East, Greater London, Scotland

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Personal experience of living with, or a professional background in Glaucoma
• • Good listening and verbal communication skills
• • Ability to use the telephone confidently for an hour long call
• • Ability to work with a wide range of people from across the UK
• • Demonstrate empathy and understanding of the issues faced by visually impaired people
• • Ability to follow internal policy and procedures
• • Willingness to undertake and remain compliant with mandatory safeguarding training and attend other training and development opportunities when required.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

We're setting up a new telephone group which will offer blind and partially sighted people living with DREC the opportunity to socialise with one another each week and we're looking for someone to facilitate the group. The right person will have have personal or professional experience of DREC, will be a good listener who is able to manage group conversations and will have the skills to enable people to feel comfortable in a social group environment.

This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone. We ask you to commit to 1-2 hours per week to facilitate one group session, which will take place at the same day and time each week.

You will be the link between the group participants and the RNIB Talk and Support team and will:

• Listen to the group conversation and ensure it flows and that all conversations are appropriate;
• Make appropriate contributions as and when required to stimulate conversation;
• Create a friendly and welcoming atmosphere thus encouraging all participants to feel comfortable taking part;
• Report any Safeguarding concerns or data breaches to the Talk & Support staff team.

How often will I be needed?

• 2 Hours per Week

Key requirements

• 2 references

Location

Region

• Yorkshire and the Humber, Wales, East of England, West Midlands, North East, North West, Northern Ireland, East Midlands, South West, South East, Greater London, Scotland

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Personal experience of living with, or a professional background in Diabetes Related Eye Conditions (DREC)
• • Good listening and verbal communication skills
• • Ability to use the telephone confidently for an hour long call
• • Ability to work with a wide range of people from across the UK
• • Demonstrate empathy and understanding of the issues faced by visually impaired people
• • Ability to follow internal policy and procedures
• • Willingness to undertake and remain compliant with mandatory safeguarding training and attend other training and development opportunities when required.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Till  Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Provide a warm, friendly welcome to customers.
• Provide great customer service and a fantastic shopping experience.
• Receiving donated goods from members of the public.
• Processing sales and serving on the till.
• Promoting Gift Aid and other Sense fundraising initiatives.
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community.
• Supporting with the recruitment and training of new volunteers.
• Following health and safety measures to ensure the safety of everyone.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Working with the England & Wales Wildfire Forum, we are determined - with your help - to be a voice for education and prevention of wildfires to project our wildlife and landscapes.

Make a difference to protecting trees and wildlife in your local area. Help us realise this by becoming a Wildfire Prevention Ambassador.

As a volunteer, you’ll deliver talks and or activities to any school, college, club or workplace you are involved in with the aim of helping prevent the starting of wildfires.

Often triggered by human activity, wildfires in the UK can have devastating consequences for wildlife, habitats, infrastructure and people. And thanks to climate change, the risk is increasing. You’ll receive all the material on wildfires, as well as coaching in how to deliver engaging public talks. All you need is the desire to make a difference!

This role is open to 14-25 year olds. Please contact us to discuss any additional support or adjustments you may need to complete your application.

This role is made possible with support from the NHLF.