1,626 Volunteer roles

Core Purpose: To support the Adventures for Animals Team within the charity, who organise fundraising challenges worldwide, by owning the data-entry process of uploading adventure challenges onto the website. This role requires an eye for detail to ensure all passenger-facing information is accurate.

Key Responsibilities

• Trip & Itinerary Uploading: Input finalized trip text, itineraries, price points, and dates onto the website backend using predefined templates.
• Content Migration & Formatting: Format trip pages, ensuring trip support documents are correctly placed and easy to read.
• Basic Website Housekeeping: Check for any broken links and update expired trips/information
• Asset Coordination: Gather high-quality imagery and video clips from the team to attach to specific trip listings.

Required Experience & Skills

• Experience with administering websites 
• Exceptional attention to detail
• Methodical, organized, and comfortable working independently following video walkthroughs (full training will also be provided)

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own Pinnacle's volunteer function end to end — how people join us, how they're inducted, how they're deployed, and why they stay. Almost everything Pinnacle delivers is delivered by volunteers, so this is not an admin role. When a session runs smoothly with the right people in the room, that's you. When someone gives us six months and leaves feeling it mattered, that's you too.

Key tasks

1. Recruitment and onboarding
   • Own the pipeline: how people find us, apply, and get placed in a role that suits them.
   • Run a consistent induction — what Pinnacle is, what we expect, who they report to, where the boundaries are.
   • Match people to roles honestly. A misplaced volunteer leaves within a month.
2. Deployment and rotas
   • Maintain the volunteer roster across programmes and events — Soul Work, sports, socials, founder and networking events.
   • Work with Programme and Events leads on what they need and by when, and hold them to giving you notice.
   • Make sure every session has named cover, not hopeful cover.
3. Retention, development and recognition
   • Build genuine relationships across the volunteer base and know who's thriving, who's drifting and who's overloaded.
   • Run check-ins, spot people ready for more responsibility, and feed them towards Lead roles.
   • Own how we thank people — recognition, references, socials, progression.
4. Compliance and records
   • Maintain accurate volunteer records: roles, hours, agreements, emergency contacts, GDPR compliance.
   • Own the volunteer agreement, code of conduct and safeguarding process, including DBS where roles require it.
   • Handle first-line concerns; escalate safeguarding and conduct issues to the COO immediately.
5. Performance
   • Track active volunteers, hours contributed, retention at 3 and 6 months, and shift fill rates.
   • Report monthly with insight rather than headcount.

What we're looking for

• Genuinely good with people — able to read who needs encouragement, who needs clarity and who needs to be let go.
• Organised enough to run a rota that people can rely on.
• Comfortable holding a standard and having an awkward conversation without making it personal.
• Discreet, and sound judgement on when something needs escalating.
• Experience in volunteer coordination, HR, youth work, education or events staffing (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own how Pinnacle sounds. Every word that goes out under our name — website, emails, WhatsApp, programme materials, funding applications — either comes from you or meets a standard you've set. You make sure we read like one organisation rather than fifteen people with fifteen styles, and that the way we describe our work holds up in front of a funder as well as in front of a 24-year-old deciding whether to come on Friday.

Key tasks

1. Voice and standards
   • Define Pinnacle's tone of voice and make it usable by other people — a short, practical guide, not a brand bible nobody opens.
   • Write or review the copy that carries weight: website pages, campaign emails, WhatsApp broadcasts, programme descriptions, sign-up flows.
   • Keep language consistent across every channel, including the ones you don't publish on yourself.
2. Owned channels
   • Own website, email and WhatsApp as channels we control outright.
   • Keep the mailing list clean, segmented and GDPR compliant.
   • Make sure nobody who contacts Pinnacle goes unanswered.
3. Vision-aligned and funder-ready language
   • Translate what we actually do into language funders, partners and institutions recognise — personal development, sports and wellbeing, community and belonging.
   • Maintain an approved set of core descriptions: boilerplate, programme summaries, impact statements — so bids and partnership decks aren't rewritten from scratch each time.
   • Work with the CFO on funding applications and with Partnerships on how we come across externally.
4. Performance
   • Track open rates, click-throughs, response times and list growth.
   • Report monthly with insight rather than screenshots.

What we're looking for

• A strong writer first, a marketer second.
• Able to write for two audiences at once: young adults who need to feel something, and funders who need to see rigour.
• Comfortable editing other people's work and holding a standard without being precious about it.
• Email marketing experience and a working understanding of GDPR.
• Grant, bid or case-for-support writing experience (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us deliver our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll provide essential administrative support to our volunteer‑led, largely remote organisation. 

You’ll help keep the charity running smoothly by supporting the board and key personnel with communications, record‑keeping, document updates, online meeting organisation, task tracking and maintaining clear, well‑ordered systems.

What are we looking for?

We’re seeking a UK‑based volunteer with at least three years’ administrative experience, including confident use of Microsoft tools. 

You’ll be organised, detail‑focused and able to manage your own workload. 

You’ll support meetings, maintain online files, update documents, manage data and contact lists, and provide general admin support to the Board, Operations Director and volunteer HR team as needed.

What difference will you make?

Your work will provide the operational backbone needed for the organisation to grow and deliver its ambitious programme. 

By ensuring effective administration and communication, you’ll help enable drive the  focus on environmental impact—supporting the delivery of the E‑Save app and helping bring practical climate action into everyday homes across the UK.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You build the non-financial relationships that give Pinnacle reach and credibility — mosques, universities, community organisations, sports clubs and local institutions. Corporate Partnership handles money; you build mutual value.

Key tasks

1.  Relationship building

○ Map and prioritise the organisations worth partnering with across the city and country.

○ Make first approaches and build genuine working relationships.

○ Define what Pinnacle offers a partner, not only what we want from them.

2.  Partnership delivery

○ Agree scope in writing through MOUs or referral arrangements.

○ Coordinate joint events, cross-promotion and shared initiatives.

○ Deliver our side properly, so partners want a second year.

3.  Reach & audience

○ Use partnerships to reach young adults we are not currently reaching.

○ Support Marketing with partner distribution channels.

○ Represent Pinnacle credibly at partner events.

4.  Coordination & records

○ Coordinate with the Corporate Partnership Lead so one organisation has one relationship with us.

○ Maintain the partnerships register: status, owner, value and renewal date.

○ Report on partnership activity to the CMO.

What we're looking for

● Relationship-building or community engagement experience.

● Confident making a first approach to someone you do not know.

● Strong follow-through — most partnerships die of neglect.

● Credible representing Pinnacle without senior cover in the room.

● Knowledge of Birmingham's community and institutional landscape (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Core Purpose: To manage the creation, design, and formatting of all consumer-facing promotional materials for the charities adventure fundraising initiative from trip itineraries to fundraising packs. This role ensures that every document a participant receives is beautifully branded, highly professional, and easy to understand.

Key Responsibilities

• Collateral Design: Create promotional digital flyers, posters, and PDF booklets for specific initiatives like Walk for Paws
• Document Standardisation: Take raw text from the operations team and turn it into beautiful, professional trip itineraries, kit lists, and pre-departure guides using Canva templates.
• Asset Toolkits: Build and update "Fundraising & Marketing Packs" that our Volunteer Adventure Ambassadors and external partners (like gyms or hiking groups) can use to promote our fundraising adventures
• Brand Consistency: Ensure all visual assets, fonts, logos, and tones of voice match our guidelines across all media.

Required Experience & Skills

• Mid-level graphic design or marketing coordination experience (exceptional proficiency with Canva is essential; Adobe Creative Suite is a bonus).
• Strong layout skills—able to turn a text document into a highly readable, visually appealing guide.
• Deep understanding of brand guidelines, typography, and visual consistency.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own grant income. You find the funders worth applying to, write applications that win, and meet the reporting obligations that make funders willing to fund us again.

Key tasks

1.  Research & pipeline

○ Research trusts, foundations and statutory funders whose priorities genuinely match our work.

○ Maintain a pipeline with deadlines, values and likelihood.

○ Recommend which opportunities to pursue and which to decline.

2.  Applications

○ Write applications, working with Programmes for evidence and Finance for budgets.

○ Tailor each application rather than recycling the same text.

○ Manage submission deadlines so that nothing is missed.

3.  Reporting & relationships

○ Deliver monitoring reports on time and to the funder's specification.

○ Track restricted spend against grant conditions with Finance.

○ Build relationships with funders that go beyond the application form.

4.  Records & learning

○ Maintain accurate records of applications, outcomes and feedback.

○ Learn from unsuccessful bids and share what you learn.

○ Report progress against target to the CFO.

What we're looking for

● Grant writing experience with a success rate you can describe.

● Excellent written English and the discipline to follow a specification exactly.

● Comfortable interpreting funder criteria and reading between the lines.

● Deadline-driven and well organised.

● Knowledge of the UK grant landscape (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own campaigns end to end, and the audience thinking behind them. You take a target — attendance, sign-ups, donations — work out who we need to reach and how, brief the team, and deliver the number.

Key tasks

1.  Audience & planning

○ Define priority audiences and what genuinely motivates each of them to turn up.

○ Own the marketing calendar, mapped to the programme, event and fundraising calendars.

○ Set and publish targets: reach, sign-ups, attendance and return rate.

2.  Campaign execution

○ Build campaign plans with objective, audience, message, channels and timeline.

○ Write clear briefs for Creative, Video and Social, with realistic lead times.

○ Manage paid promotion within budget, and adjust mid-campaign on what the numbers say.

3.  Measurement

○ Track performance against target daily while a campaign is live.

○ Run post-campaign reviews with honest conclusions.

○ Own analytics, CRM data quality and GDPR compliance for marketing communications.

4.  Coordination

○ Coordinate with Fundraising on income campaigns and with Events on ticketing.

○ Support Partnerships with distribution through partner channels.

○ Report to the CMO against target.

What we're looking for

● Campaign management experience with outcomes you can quantify.

● Fluent in analytics and comfortable running paid social.

● A clear brief writer — precise about audience, message and what success looks like.

● Organised; much of this role is running other people's deadlines.

● Persuasive copywriting ability (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Core Purpose: To build excitement around the charities UK and Overseas fundraising expeditions and make their Adventures for Animals brand visible, active, and appealing online.

Key Responsibilities

• Content Creation: Design visually striking social graphics on Canva, edit short-form videos (Reels/TikToks) using footage from past trips, and write engaging captions.
• Channel Scheduling: Maintain a consistent digital presence by planning and scheduling posts a week or two in advance across Instagram and Facebook.
• Community Engagement: Monitor comments and direct messages answering simple questions and flagging complex queries for the core team.
• Ambassador Content Support: Repost content from Adventure Ambassadors and Mountain Leader/Expedition Guides to amplify the brand’s reach.

Required Experience & Skills

• A strong understanding of current social media trends and algorithms.
• Proficiency with Canva and mobile video editing apps (e.g., CapCut, InShot).
• Creative flair with strong, punchy copywriting skills.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own how money comes into Pinnacle. Grants, corporate sponsorship, community giving and donor relationships all sit with you, and your job is to make them add up to an income that is diversified enough to survive one of them failing — while laying the groundwork for the campaign that funds Vision 2030. Finance manages what we spend; you determine what there is to spend.

Key tasks

1.  Strategy & pipeline

○ Own the annual fundraising plan with clear targets by income stream, agreed with the CFO.

○ Maintain a live pipeline of funders, sponsors and donors with deadlines, values and likelihood.

○ Balance the portfolio so that no single funder or channel is a point of failure.

○ Sequence effort towards the Vision 2030 capital requirement rather than only this year's costs.

2.  Community & digital giving

○ Design and run giving campaigns, including seasonal appeals and sponsored challenges.

○ Own our giving platforms, donation pages and Gift Aid processing.

○ Build a regular giving programme and reduce lapse rates through timely, human communication.

○ Set the ask and the case; work with Marketing, who own the channels and audience.

3.  Donor care, compliance & reporting

○ Ensure every donation is acknowledged promptly and that donors hear what their money changed.

○ Maintain an accurate donor record with consent and preferences, compliant with GDPR.

○ Ensure all fundraising meets Fundraising Regulator standards.

○ Report income against target to the CFO monthly, with an honest read on the pipeline.

What we're looking for

● A track record of raising money —community fundraising or High net worth.

● Excellent written English; you can make a case that persuades a stranger to fund it.

● Comfortable with targets, pipelines and being measured against them.

● You understand the difference between an ask and a relationship, and know when each is appropriate.

● Organised enough to run several income streams without dropping the reporting on any of them.

● Experience of a capital appeal or major campaign (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Core Purpose: To support and develop our small Auctions for Animals Facebook Group to engage with our audience and be part of a small friendly team raising funds to support animals in need.

Key Responsibilities

• Content Creation: Design branded social graphics on Canva to engage with our audience on Facebook 
• Channel Scheduling: Maintain a consistent digital presence by planning and scheduling posts in advance
• Community Engagement: Monitor comments and direct messages, flagging complex queries for the Auctions Manager
• Charity Brand Support: Repost content generated by the charities main socials to amplify the brand’s reach and highlight the work the auction group is supporting.

Required Experience & Skills

• A strong understanding of current social media trends and algorithms.
• Proficiency with Canva 
• Creative flair with strong, punchy copywriting skills.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own Pinnacle's operational backbone — venues, suppliers, equipment, budgets and the systems that make delivery repeatable — and you deliver it yourself on the ground. Programmes and Events decide what happens; you make sure it can happen, and then you make it happen.

Key tasks

1.  Operational ownership

○ Own the venue, supplier and equipment strategy across all Pinnacle activity.

○ Negotiate and manage contracts, hire agreements and service providers.

○ Hold the operations budget and report actual against forecast to the COO.

2.  Delivery

○ Execute the operational plan for scheduled activity: set-up, delivery and pack-down.

○ Act as the on-site operational point of contact during sessions and events.

○ Complete the operational checklist for every activity, every time.

3.  Equipment & inventory

○ Maintain the inventory: track, store, clean and repair equipment.

○ Flag replacement needs before something fails mid-session.

○ Manage transport and storage logistics.

4.  Risk & compliance

○ Own risk assessments, insurance, licensing and site health and safety.

○ Ensure safeguarding requirements are practically met wherever we operate.

○ Maintain contingency plans for venue loss, equipment failure and staffing gaps.

5.  Records & improvement

○ Keep accurate records of bookings, costs and attendance.

○ Document how we run things, so a new volunteer can follow the process unaided.

○ Remove recurring friction rather than firefighting the same problem each month.

What we're looking for

● Organised, hands-on and practical — you plan it and then you do it.

● Reliable; people are depending on you being there.

● Confident negotiating with suppliers and holding them to terms.

● Comfortable with budgets and record-keeping as well as physical set-up.

● Based in Birmingham with regular evening and weekend availability.

● Health and safety or facilities experience, and a full driving licence (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Join Our Team and Make a Difference!

Are you passionate about animal welfare and looking for a rewarding way to contribute? Become a key part of our online auctions to help raise vital funds for our cause!

As an Auction for Animals Volunteer, you'll play a crucial role in collecting items for our auctions, which take place in our dedicated Facebook Group and our eBay store. 

What You'll Do:

· Engage your network: Reach out to friends, family, and colleagues to gather preloved items for auction. You’ll help give things a second life while raising funds for animals in need!

· Connect with your community: Tap into local Freecycle groups, social media, and even your neighborhood to find exciting items to auction.

· Reach out to businesses: Approach businesses for new, unused donations. It could be products, services, or gift cards that can help boost the auction's success.

· Admin support: Help with scheduling and listing items, making them appealing for our audiences. Also pack and post items promptly to ensure we provide excellent customer care. 

Why Volunteer with Us?

· Make a real impact: Every item you help secure means more funds for our charity, which go toward supporting stray animals in our care and rehoming programs.

· Flexible commitment: You can volunteer from the comfort of your own home and set your own pace. We are looking for around 1-3hrs per week. 

Core Purpose: To assist the charity with sourcing and onboarding Volunteer Adventure Ambassadors and Volunteer Mountain Leader & Expedition Guides who help to support their range of UK and Overseas Challenges which raise funds to support animals in need

Key Responsibilities

• Vacancy Posting: Advertise the roles across a range of volunteer networks
• Application Screening: Assist with reviewing initial applications 
• Pipeline Management: Maintain an organized tracker documenting where each applicant is in the onboarding process

Required Experience & Skills

• Background in HR, recruitment, or volunteer coordination desirable.
• An awareness of potential recruitment networks relating to these roles an advantage but not essential
• Strong organizational skills with the ability to manage applicant databases confidentially.