Access administrator jobs
Are you a skilled administrator who loves dogs?
We’re looking for a Gift Processing Administrator, to play a key role in the smooth processing of all donations received at our London office.
What does this role do?
As Gift Processing Administrator, you’ll:
- process all incoming donations, from uploading data to the supporter database and sending thank you letters, to assisting charity shops with the administration of Gift Aid,
- work closely with Gift Processing Officers on more complex work, such as problem payments or refunds,
- accurately capture supporter consent preferences, ensuring data is entered correctly and in line with regulatory requirements,
- support the Supporter Stewardship team with emails during busy periods.
This role is being offered as a fixed term, family cover contract until December 2026. Interviews for this role are provisionally scheduled for Friday 21st November 2025, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need some administrative experience, with excellent IT skills and the ability to prioritise your workload and follow procedures effectively. Strong attention to detail is essential for this role, as accuracy and data integrity is critical. While not essential, previous experience of working with a CRM database (such as Salesforce) would be helpful.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
About This Job
This is an exciting role in Army Cadet Headquarters which provides administrative support to the functional delivery areas of the syllabus. We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.
This post is primarily to support DofE and First Aid but may, where required, be surged to cover short term administrative responsibilities for other activity areas.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required.
Essential Skills
§ Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.
§ Demonstrable success in establishing effective working relationship across a range of organisations at all levels.
§ Excellent written and verbal communication skills.
§ IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 30th November 2025. Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held week commencing Monday 15th December, via Microsoft Teams.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
The Battersea Infrastructure Services Team is looking for someone to join them as a Infrastructure Services Administrator, to provide effective, efficient and customer-focused administrative support for the team.
Within this role, you will be pivotal in keeping Battersea's centres running, as the first point of contact for customers, covering the helpdesk and office duties, administering the stock system, ordering supplies and managing POs, and carrying out general health and safety administrative tasks.
We are looking for someone who has experience of working collaboratively with colleagues from different teams, has strong organisational skills and experience of delivering high quality administrative work and customer service.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages:
Acceptable use:
- Researching sector trends, company information, or general interview tips.
- Practicing interview questions with AI tools to improve communication skills.
- Using AI to support with structuring your responses.
Please do not:
- Submit AI-generated responses as your own during the interview.
- Use AI to impersonate or misrepresent your experience or skills.
- Use AI tools during real-time interviews.
Closing date: 13th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
A new opportunity has arisen to join the Newt Conservation Partnership as NCP Finance Administration Assistant to support our efforts to create and manage high-quality habitat for great crested newts. This is an exciting time to join our team as we expand to maximise our impact for freshwater habitats and species.
Working alongside NCP’s Operations Manager and Administrator, the NCP Finance Administration Assistant will support daily financial tasks, using bookkeeping skills to ensure accurate and efficient data processing. As part of a small but growing team, they will also assist with occasional office administration
Newt Conservation Partnership (NCP) is a community-benefit society whose main purpose is creating and managing high-quality habitat for great crested newts, at the same time providing new habitats for many other wetland plants and animals. Our work is underpinned by a spatial strategy, and we work at the landscape scale. We have an extensive monitoring programme, and generate critical data for assessing the success of the NatureSpace schemes. We work closely with our partners, Amphibian and Reptile Conservation and Freshwater Habitats Trust and follow their evidence-based best practice guidance for the conservation of amphibians and ponds.
Freshwater Habitats Trust is a friendly, nationally well-respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. This job is an exciting opportunity to join a dedicated team of botanists, invertebrate biologists, herpetologists and freshwater conservation experts who are making a difference.
To Apply: Fill in the application form, No CVs or agencies, please.
Deadline for Applications: 5 pm Tuesday, 2nd December 2025
Interviews: The week beginning 15th December 2025, Oxford (in person)
Freshwater is our passion. Together, we can make a difference for wildlife.



The client requests no contact from agencies or media sales.
We are seeking a proactive and highly organised Administration Assistant to support the Bishop of Willesden and the wider Parish Area Support team on a part-time basis, 17.5 hours per week. This role is vital in ensuring smooth day-to-day operations, managing communications, maintaining records, and supporting safeguarding processes
Key Responsibilities
- Manage the Bishop's diary, inbox, and communications
- Draft and manage correspondence, including sensitive communications, maintaining confidentiality
- Coordinate travel and meetings, including agendas and minutes
- Compile newsletters and general communications
- Support clergy permissions and historical record-keeping
- Welcome visitors professionally
- Organise events, liaising with external providers
- Monitor visa status and safeguarding compliance
- Manage clergy files in line with GDPR
- Respond appropriately to pastoral and safeguarding concerns
- Undertake additional tasks as required to support the Bishop and team
We are looking for someone who is:
- Administratively efficient, detail-oriented, and proactive
- Emotionally intelligent, discreet, and confident in handling sensitive matters
- A strong communicator with excellent interpersonal skills
- Experienced in managing varied workloads and working independently
- Sympathetic to the mission and values of the Church of England
Essential Skills & Experience:
- Previous administrative experience
- Proficient in Microsoft Office (Word, Outlook); willing to learn Excel and other tools.
- ability to work effectively under pressure and to deadlines
- Strong literacy and numeracy skills
Please refer to the Job Description for more information about the role and person specification.
Your Salary
A salary of £13,513.50 (FTE £27,027) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave plus eight bank holidays.
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave.
- Access to Occupational Health, and an Employee Assistance Programme.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Apply for eligibility for an Eyecare voucher.
Interview Information:
Friday 12th December 2025
Venue: London Diocesan House, 36 Causton Street, London SW1P 4AU
Time of interview: From 9 am
Please note: You must have the right to work in the UK to be considered for the role.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Executive Assistant and Administrative Officer
Location: Home-based, with regular attendance (at least monthly) of meetings in London
Salary: £28,000 - 32,000, depending on experience
Type: Permanent, full-time, 37.5 hours per week
Responsible to: CEO
About the role
Are you a proactive, energetic and highly effective individual with great attention to detail? We’re looking for a new Executive Assistant (EA) for the CEO and the Chair of the Overcoming MS Board of Trustees as well as organisational administrative duties.
This role plays an essential role in the smooth running of the charity. With a small team and big ambitions, everyone plays an important part. Yours is to facilitate our team to work in the most effective and productive manner, using your organisational and planning skills so we can all deliver the greatest impact for people with MS.
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Job summary:
You will support the organisation across a range of administrative, organisational and governance activities. You will be comfortable working in a busy environment juggling multiple projects, as is characteristic of a small but ambitious organisation.
You will be able to demonstrate discretion and commitment, along with excellent organisation, written and verbal communication skills and will bring experience of providing director level PA/EA support. You will be able to use your own initiative to prioritise workload according to the demands of the day and learn to anticipate changes, responding professionally, adeptly and positively.
You will be expected to provide a high standard and quality of support across a range of activities and projects, being fully aware of and upholding the charity’s values, and taking responsibility for modelling these to others across the organisation and to the wider community.
Key responsibilities and duties:
The role comprises of the following key areas of responsibility:
· Executive Assistant to CEO
Provide full support to the CEO, including but not limited to:
o Overseeing the diary of the CEO, prioritising meetings and scheduling time for reading, thinking and preparing, ensuring meeting materials are to hand.
o Providing ‘right-hand’ support, undertaking research, ensuring CEO is up to date with all projects and pre-empting needs.
o Secretarial – supporting emails, creating presentations, keeping management files organised and up to date within SharePoint.
· Executive Assistant to Chair
Provide full support to the Chair in any administrative activities that relate to her role as Chair, including but not limited to:
o Overseeing calendar appointments, and ensuring the Chair is prepared for meetings.
o Providing ‘right hand’ support in communication with staff and Board, scheduling meetings and providing administrative support as required.
· Governance and administrative support to the Overcoming MS Board
Provide governance and administrative support to the Overcoming MS Board of trustees, including:
o Scheduling Board, committee and Strategy meetings and making the necessary arrangements (eg booking venues, setting up virtual meetings via Teams/ Zoom).
o Preparation of documentation for meetings including circulation of agendas, compiling Board packs for the Board of Trustees and committee meetings, taking accurate minutes and co-ordinating follow up actions.
o Supporting the Chair and CEO in the recruitment and induction of new Trustees.
o Providing administrative support for working groups, for example, making arrangements for meetings, circulating agendas and papers.
· Internal HR administrative lead
Fully supported with external expertise, to provide administrative support for the team, including:
o Advertising vacant roles, coordinating recruitment, sifting applicants, arranging interviews.
o Onboarding new starters, including references, contracts, setting up new starters on the systems, inducting starters in organisational processes.
o Supporting ongoing team development including coordinating training, staff surveys and appraisals.
o Coordinating leavers, including exit interviews, leavers forms and relevant administration.
· Internal IT administrative lead
Fully supported by our external IT agency, to provide administrative support for the team, including:
o Regular meetings with IT agency to ensure correct licenses, equipment and protections are in place.
o Coordination of hardware and software for new starters, equipment provided and returned for leavers.
· Management of Overcoming MS contact enquiries
o Regularly check the Overcoming MS contacts mailbox and manage its contents, responding or delegating to Overcoming MS team members where appropriate, and ensuring follow up is completed.
o Manage the Overcoming MS telephone number to ensure queries are dealt with efficiently.
o Draw themes from regularly occurring queries, to make sure any trends are picked up and addressed effectively.
· General organisational support
o Provide ad hoc project management support to organisational improvement projects, including supporting project team meetings, developing project plans and tracking progress.
o Travel/ meeting arrangements – arrange meetings, attendance at conferences and book rooms and making travel arrangements as necessary.
o Coordination with our outsourced storage facility.
o Policy support – maintenance of the policy tracker, coordinating the reviewing and updating of policies.
o Admin support for team meetings, oversight of the shared drive, central email lists.
o Lead relationship with our Employee Assistance Provider, including regular team reminders of services and other charity discounts.
o Proactively identify areas where improvements can help improve efficiencies, impact or wellbeing.
PERSON SPECIFICATION
Experience (Essential (E)/ Desirable (D)
· At least 5 years’ experience in a senior PA/EA role (E)
· At least 5 years’ experience in writing Board minutes, supporting Boards and committees and other governance (E)
· Experience of effective engagement with senior leaders and stakeholders, both internal and external, at all levels (E)
· Experience of the charity sector (D)
· Working understanding of an organisation with a dispersed, remote team across a wide geography (D)
· Experience of supporting strategic and improvement projects (D)
· Experience of supporting HR or IT processes (D)
Education, Knowledge & Skills (Essential (E)/ Desirable (D)
· An excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds (E)
· Excellent interpersonal skills (E)
· Excellent organisational, prioritisation and time management skills (E)
· Conscientious, with excellent accuracy and attention to detail, delivering high quality work (E)
· Proficiency in the full Microsoft Office suite, especially Teams, Outlook, SharePoint/OneDrive (E)
· Experience of using a variety of IT packages including databases and willingness to learn new IT systems (D)
· Awareness of charitable governance principles (D)
Personal attributes
· Calm and adaptable with an ability to work within a flexible and busy environment (E)
· Able to anticipate and problem solve with high levels of tact, diplomacy, discretion and ability to demonstrate absolute respect for the confidentiality of information (E)
· Comfortable working remotely and happy to travel, as needed, for meetings (E)
· Thrives as a team player but able to work on your own initiative, with minimal supervision (E)
· Reliable, resilient, committed and self-confident (E)
· A proactive approach to your work and are able to identify opportunities and solutions (E)
· Highly committed to safeguarding vulnerable people, equality, diversity and inclusion (E)
· Fully committed to Overcoming MS’s values (E)
· Experience of working within a charity and understanding of the charity sector (D)
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
People and Culture Administrator
Do you have excellent administrative and communication skills? Enjoy working with a wide variety of people?
• Permanent, part-time 28 hours per week
• Hybrid working – forty per cent office presence at CMS House, Oxford
• Starting salary £21,988 (£27,485 per annum full time equivalent) depending on experience, with a generous pension contribution: up to 10 per cent employer contribution on annual salary
• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:
o access to 24/7 employee assistance programme with qualified counsellors
o regular wellbeing coffee mornings
o support on menopause for women
o up to three volunteer days a year
o up to three family emergency leave days a year
o retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from women and individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
Your role
Your role is to provide vital administrative support to the people and culture team, specifically relating to HR, which includes recruitment, onboarding and contract administration. In so doing, you’ll contribute to the development and maintenance of a climate of collaborative relationships between staff at all levels, and the attraction, retention and development of employees working to fulfil CMS’ mission.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven administrative experience and enjoy working with a wide range of people. You will have excellent communication skills, plus scheduling and organisational skills, and enjoy a variety of responsibilities within the role. Experience within an HR setting would be an advantage.
You will need to be in sympathy with the aims and values of Church Mission Society.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 16 November 2025
Interviews are planned to be held on Thursday 27 November 2025 at CMS House, Oxford.
To apply
Please send your application form and CV via website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Central Office Administrator plays a vital role in ensuring the smooth operation of the central office facility, including day-to-day oversight of organisation-wide services provided by SCT’s external IT support provider.
The postholder will champion health and safety processes across the organisation through the use of an online portal. They will also provide key support in the coordination and delivery of organisational training.
In addition, the role includes assisting in the delivery of a generalist HR service, working alongside the HR Officer and external HR advisors.
Please provide a CV and covering letter.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
Our employees are at the heart of the high-quality service that we provide to our young people. We currently have a staff team of around 295 and will be continuing to expand over the coming years.
We are looking for an enthusiastic and driven individual who is keen to develop their HR career in the charity sector to join our HR Team. You will play a vital role in supporting the close-knit HR function by carrying out a range of generalist HR administrative duties, keeping our HR systems and records up to date, assisting with the day-to-day support throughout the employee life cycle and providing trusted HR support to staff and managers.
You may have some experience of HR administration (perhaps as part of a wider administrative role) and feel ready to move into a role with more responsibility. This is not essential – we are looking for skills, aptitude and potential. You will be provided with a thorough in-house training programme, and we’ll also provide you with support to complete the CIPD Level 3 qualification upon successful completion of your probationary period.
The role at a glance
Contract: Permanent, full-time
Start date: January 2026 (or as otherwise agreed)
Working hours: 09:00 to 17:30, Monday to Friday. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 4 days per week with 1 day from home.
Salary: £30,950 (inclusive of £2,700 London contribution)
Location: IntoUniversity Head Office
Eligibility for the role
In order to be eligible for the role, applicants must be able to demonstrate throughout their application that they have:
- The qualities shown on the previous ‘Who are we looking for’ slide (please see attached job description)
- Previous administrative experience, not necessarily in a HR role
- Strong Microsoft Office skills
- Excellent written and oral communication skills
- Successful experience of engaging with a range of stakeholders (whether in a paid or voluntary capacity) including building rapport quickly and resolving complex issues effectively and efficiently
Applicants must also:
- Have completed an undergraduate degree to a 2.2 or higher.
- Have achieved a grade C / grade 4 or higher in GCSE Maths and English/ achieved National 5s or Standard Grade at Credit level (grades 1-2) in Maths and English (or equivalent).
- Have the right to work in the UK (please note that as a charity we do not have the capacity to sponsor work visas).
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Service Delivery Assistant to join the Victim Support team in Gwent, working 22.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is expected to provide remote evidence site administrative support at Caerleon police station as required alongside supporting the local service delivery team. This role is based in Pontypool Police Station, Pontypool, it is offered on a hybrid working basis and there is a requirement for travel throughout the area.
As a Service Delivery Assistant you will:
- Provide high quality administrative support to the team and service
- Update and maintain manual & computerised database & case management systems & records
- Manage incoming and outgoing mail, telephone and general queries into the service
- Collate information and correspondence to internal and external contacts
- Liaise with referring agencies to improve referral information and the general referral process for victims
- Providing general office administration support including photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings
- Help to coordinate external communication, management of local social media accounts and preparation of materials to help promote the service
You will need:
- Effective verbal/written communication and numerical skills.
- Experience of working in an administrative role and undertaking a variety of administrative duties.
- Experience of providing general office support to a team of professionals.
- Experience of working and adhering to policies, processes and procedures.
- Understanding and knowledge of the requirements relating to confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Strong IT skills and experience of using Microsoft Office suite and case management systems/databases.
- Good customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Do you have experience in an administrative role and a passion for helping others?
Join us at Field Studies Council Castle Head and play a vital part in helping people connect with nature and learn about the environment.
- Permanent part time contract – average 20 hours per week, ideally worked on Wednesday, Thursday, and Friday. Flexibility will be required to meet the needs of the centre.
- Starting salary is £25,267 per annum FTE (actual salary is £13,475 per annum)
- Excellent benefits – including life assurance and a health cash plan (see full list below)
- Your new place of work is in a beautiful location, be surrounded by nature on your breaks
- The exact work pattern can be discussed further if you are successful in being invited to interview.
Love where you work!
Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.
We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.
What you’ll be doing
As our Administrator, you’ll be the friendly first point of contact for our visitors. Whether it’s answering calls, replying to emails, or welcoming guests with a smile.
You’ll keep things running smoothly behind the scenes too, helping with bookings, organising paperwork, and making sure the right information gets to the right people.
No two days are the same – one moment you might be updating records, the next you could be assisting with promoting the work of the learning location and its programmes to potential customers.
If you’re organised, people-focused, and enjoy variety, this could be the perfect role for you.
Please refer to the vacancy pack for further details on the full responsibilities of the role.
Where you’ll be based
Field Studies Council Castle Head is our dedicated outdoor activity and learning hub at the southern gateway to the Lake District National Park. Nestled within 20 hectares of private woodland and gardens, this historic Georgian house offers a truly unique place to work – surrounded by nature and inspiring landscapes that make every day feel different.
Situated between the scenic coast of Morecambe Bay and the peaks of the southern Lake District, Castle Head provides the perfect setting for outdoor learning and adventure. It’s easy to reach by road and rail, yet once you arrive, it feels like a real escape – a place where you can be part of something meaningful, helping others connect with the natural world.
This is a great opportunity to join a supportive team who care about what they do and where they work.
We’d love to hear from you if you have:
- Great attention to detail and strong organisational skills
- Confidence using standard office software and databases
- A friendly and professional approach to communicating by phone, email, and in person
- A positive, flexible attitude and a willingness to learn new systems
It would also be an advantage if you’ve used cloud-based systems, CRM databases, or hold an administrative qualification — but full training will be provided.
Does this sound like the role for you? Come and be part of the team! We look forward to your application.
* Your benefits whilst working with us will include:
- Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, pro rata of 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
- Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
- Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
- Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.
The closing date for receipt of your completed application is 7th November 2025.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place at Field Studies Council Castle Head.
Shortlisted applicants will be contacted by email.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks
The client requests no contact from agencies or media sales.
The focus of this role is to provide administrative support to ensure back-office functions are efficient and timely. You will work across our fuel poverty and retrofit projects supporting project managers and key staff to ensure administrative tasks are completed to a high standard. The role will be varied, and some tasks will change over time as we secure further funded projects that require administrative support.
Pay and conditions.
- The role is a fixed term period of 12 months. We will consider applications for the role on a full or part-time basis, with a minimum of 22.5 hours per week.
- The salary for the role will be £28,124 per year full-time (37.5 hours per week), pro rata for part-time.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts, and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- To sort HES inbound post, ensuring items are passed to the correct team or staff member.
- To coordinate HES outbound post requests, collating and printing information to send to households.
- To speak to households by telephone and triage households to appropriate HES projects.
- To book home visits for advisors and retrofit assessors, keeping calendars up to date with appointments, cancellations, and amendments. Accurately completing the home visits risk assessment when required.
- To assist with householder applications for grants and other funding schemes. Contacting clients to complete forms or collate paperwork or electronic evidence.
- To record client details and follow HES team guidance documents to assess the help and support needed.
- To update our client databases and other contact management systems accurately.
- Support the internal and external training programmes, such as booking inductions for new starters, distributing training materials after training sessions and making sure evaluations are completed.
- Help provide HR support for HES staff, through processing annual leave requests or sending appraisal reminders.
- Oversee the smooth running of HES processes, such as the complaints procedure or keep track of subscription packages.
- Maintain stocks of leaflets, factsheets, freepost envelopes, and similar items, including organising printing where needed.
- Take minutes during team meetings and share any actions.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- GCSE in Maths and English or equivalent.
- Experience of providing administrative support to colleagues and external customers or partners.
- Experience of customer service.
- Ability to respond to clients in a respectful and engaging manner.
- Ability to communicate effectively with people at all levels verbally and in writing.
- Ability to work in a team and able to identify areas where their skills complement others.
- Ability to maintain admin systems independently and accurately.
- Highly organized at managing time and a busy workload.
- Skilled in use of MS office applications including Word, Excel, and Outlook.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
Please apply using the application form attached.
Your application should demonstrate how your skills and experience relate to the person specification on the job description. CVs and supporting letters will not be considered. The front sheet of the form containing personal information will not be seen by the selection panel.
The closing date for applications is 17:00 on Wednesday 26 November 2025.
If you have not heard from CSE by 17:00 on Friday 28 November, please assume that your application has been unsuccessful.
Interviews will take place on Wednesday 3 and Thursday 4 December. The interviews, which will include a task-based element, will be conducted at our offices in Bristol.
If shortlisted for interview, we will ask you to provide evidence demonstrating your eligibility for employment in the UK.
Applications should be sent by email to our Jobs inbox.
Or
By post to Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations.
Job Purpose
Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.
Key Responsibilities
- Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
- Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
- Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
- Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
- Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
- Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
- Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
- Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
- Contribute to team meetings, process improvements, and the development of best practice.
Person Specification
· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.
· Proven experience in legacy administration within the charity sector or in probate and estate law.
· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.
· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.
· Skilled in interpreting wills, estate accounts, and related legal documents.
· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.
· Proficient user of Microsoft Office and customer relationship management (CRM) systems.
· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.
· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please outline your experience working with legacies and specify your certification within your cover letter.
The client requests no contact from agencies or media sales.
The Finance and Officer Administrator role is an integral part of Buttle UK, working across teams – grants development, fundraising and marketing along with the finance and operations team to support the delivery of our work. We are looking for someone with good experience of working in a growing organisation who is able to build good working relationships with colleagues and manage multiple priorities.
Knowledge of basic financial principles and previous experience of working within finance and administrative roles will be helpful. As well as good communication skills both verbal and written, the candidate will be flexible in the way they work and take the initiative when needed. They will also demonstrate a willingness to learn and interest in the UK voluntary sector.
This role will be a key part of the finance and operations team and contribute to the team’s objectives.
The client requests no contact from agencies or media sales.
Salary: Grade 2 – £28,639 per annum
Hours: Full time 37.5 per week
Contract: Permanent
Location: Blackburn Central Library – the post holder will be required to work onsite in Blackburn
Closing Date: Thursday 13th November 2025 at 11.30pm
We are looking for someone with administration or secretarial experience gained in a legal environment to be the new Legal Administrator for our National Legal Administration Team. You could soon be playing a vital role helping people who are affected by the housing emergency.
About The Role
You will provide full administrative support to the Legal Team, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing diaries. You will also be responsible for supporting the wider team when required to ensure the effective running of the service. You will need to liaise with clients and third parties, including making appointments and obtaining information. Producing reports, providing an accurate audio typing service, processing legal funding and other documents, managing files, preparing documents for court and entering information onto a case management system are other aspects of this interesting and varied role.
About You
You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems and MS Office systems. You have great written and verbal communication skills and enjoy working as part of a busy team.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About The Team
Shelter Legal provide legal expertise and representation across our Services and is made of four teams - Community Legal, Strategic Litigation, National Legal and Legal Support. The National Legal Team works closely with our national Telephone and Online Advice Service (TOAS) to identify trends in the issues our clients are presenting with and provide targeted legal work to address them.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the three knowledge, skills and experience points in the About You section of the job description, and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Please use real examples and write up to 350 words per point. CVs without an accompanying supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.



