Access and outreach support worker jobs

Do you want to support people with mental health issues in a moment of crisis? 

Are you calm, non-judgemental and able to work effectively with people experiencing distress? 

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. 

Job title: Mental Health A&E Link Workers 
Reference Number: 327 (Watford) or 334 (Stevenage)
Salary: £24,336 per annum
Reports to: Crisis Services Manager
Contract length: Permanent
Working pattern: 37.5 hours per week over a 7-day rota (typically 3pm – 11pm)
Woking bases: Watford General Hospital or Lister Hospital

We have a vacancy for a Mental Health A&E Link Worker to join our team. 

About the Project 

Our A and E Link Workers help adults access alternative mental health crisis support, including our Nightlight Crisis Service. We focus on providing a calmer, quieter environment away from the hospital when it’s needed. 

Service Objectives 

The objectives of Hertfordshire Mind Network’s (HMN) A&E Liaison Service are to: 

• Improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire. 
• Increase timely access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by HMN and other third sector and statutory providers. 
• Contribute to an improvement in individual mental wellbeing. 
• Remain a source of independent support for all clients. 
• Provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services, emergency services and A&E departments. 

About the Role: 

The Mental Health A&E Link worker will work closely with individuals in a mental health crisis currently in A&E, by using a person-centred approach to ensure that everyone is supported with dignity and respect. 

They will encourage and facilitate positive steps towards management of crisis and recovery; through providing emotional support, signposting and completing onward referrals into mental health support. They will work closely with A&E clinical staff, integrated discharge teams, Bounce Back, and mental health liaison teams, to proactively identify referrals into the crisis alternatives service to facilitate timely discharges from A&E. 

We offer: 

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays) 
• An additional day of leave each year for your birthday following completion of probation period. 
• Ongoing training relevant to your role. 
• An Employee Assistance Programme. 
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. 

A driving Licence with access to a car for the purpose of business use; or alternative means to travel reliably between places, outside of 9am - 5pm is essential for this role. 

Closing date for receipt of applications is 29th May 2026  
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams. 
N.B. Please quote reference number 327 or 334 when completing your application for this role. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Mind in Croydon is seeking a compassionate, proactive and community-focused Social Networking Caseworker to support adults experiencing severe and enduring mental health challenges to build confidence, strengthen social networks and engage in meaningful community activities.

This is a person-centred, recovery-focused role working with a caseload of up to 35 individuals. You will support people to identify their goals, access mainstream opportunities such as education, physical activity, cultural groups and volunteering, and gradually reduce reliance on statutory services where appropriate.

The role combines direct one-to-one support, partnership working with mental health professionals and community organisations, and the development of group activities at Fairfield House, Croydon. You will play a key role in enabling people to rebuild independence, confidence and community connections.

This post requires flexibility to meet the needs of the service, which may include occasional weekend work, as part of the rota. Time off in lieu (TOIL) will be provided where additional hours are worked, and there is no routine expectation of frequent out-of-hours working.

If you are motivated by social inclusion, empowerment and practical recovery support, we would welcome your application.

Hours 36 hours a week, full time, worked across a rota covering Saturdays

Reports to: Social Networking Manager

Based at: Mind in Croydon Fairfield House 10 Altyre Road, East Croydon, flexible working with regular presence across our premises and community sites across the London Borough of Croydon

Housing First Worker

£25,974 - £26,070

Southampton

Permanent, Full Time 

Hours: Monday to Friday. Generally no weekends or evenings, though there may be times client support needs or appointments mean these hours will be required.

Must be a driver with own car for use in role as travel is an essential part - we cannot offer interviews to non-drivers. As such, must have business insurance for use of own vehicle during working hours. Mileage will be paid for client and support related travel.

Experience working with challenging behaviour, mental health support, substance misuse or trauma beneficial. Understanding of entrenched behaviours and intensive support needs beneficial alongside tenancy management and benefits awareness.

Awareness of Housing First principles would be desirable

Our company supports individuals aged 16 and over, who have high support needs and a history of entrenched or repeat homelessness, to have a home of their own where they can regain stability, safety, and support. We work in partnership with the council and various housing association to deliver intensive person-centred support and accommodation choices.

Our priority is to find safe, permanent housing that’s suitable for the client. Once housing is found our dedicated team provides intensive one to one support to enable clients to maintain their accommodation and achieve their goals.

If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!

JOB PURPOSE

· To be part of a team that supports our clients, by providing intensive wrap around support, keeping them safe and helping them to achieve their goals.

· To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

MAIN RESPONSIBILITIES

· To assess the needs of each client, helping to develop their personalised support plan and safety plan to achieve their goals. These are kept under regular review

· To manage a personal caseload of clients who require intensive support on a one-to-one basis

· Providing assertive outreach for those that are rough sleeping to build a trusting relationship, which will require a flexible approach to engagement techniques.

· To provide practical support when a client moves into a property such as setting up utilities, sourcing furniture, developing their domestic skills and accessing services in the community

· To mediate and negotiate with housing providers to secure accommodation and prevent homelessness when applicable

· To engage with local authorities, health providers and other agencies, creating and maintaining working relationships to maximise the opportunities available to clients

· To liaise with colleges, training agencies, employers to help clients gain access to education, find work or maintain their benefit entitlement 

· To lead on client activities to help them gain practical life skills

· To support clients by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes

· To support clients to understand harm reduction approaches to keep them safe and well

· To carry out housing management duties such as collecting service charges at various locations 

· To support clients in trauma informed and psychologically informed ways 

· To adhere to safeguarding responsibilities, following our safeguarding policy and procedure 

· To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures 

· To provide basic first aid assistance until help arrives (full training is provided) 

· To work confidently and efficiently when lone working

· To maintain accurate records on our client management system and ensure these are stored in line with GDPR 

· To maintain confidentiality

· To represent the organisation in a professional manner

· Any other reasonable duties required in the interest of the organisation 

ROLE REQUIREMENTS

· This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.

· This role will require a full drivers’ licence and access to a vehicle

· This role will require you to work flexibly across several sites and in the community

· This role will require you to work with clients on a one-to-one basis

· This role will require you to lone work

· This role will require you to support people sleeping rough

ESSENTIAL CRITERIA 

· Strong communication skills, both verbal and written

· Clear verbal and written English 

· Good keyboard skills for data inputting

· Good working knowledge of Microsoft Outlook, Excel and Word

· Confident and assertive manner

· Ability to self-motivate as you will have some instances of lone working

· Effective team working  

· Ability to respond calmly to crisis

· Deal promptly with and effectively react to challenging situations

· Have an interest and genuine concern for homelessness and related issues

DESIRABLE CRITERIA 

· Experience of managing a caseload of clients

· Understanding of the complex support needs of people experiencing homelessness or those with complex needs

· Knowledge of Safeguarding practices

· Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

· Understanding of risk assessment and person-centred, outcomes-based delivery

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

We are committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.

Do you have experience in supporting vulnerable adults and empowering them to move forward with their journey?

Walking With the Wounded (WWTW) supports those who have served in the British Armed Forces and their families, specialising in developing pathways to independence.

We currently have an exciting opportunity for a Veterans Liaison and Officer (VLSO) to join a team providing support to ex-armed forces personnel.  You will be home-based, with a caseload spread across Hertfordshire and occasionally adjoining counties.

We are looking for a dedicated individual who will empower ex-service personnel to regain their independence after a period of Mental Health (MH) Crisis, supporting them to thrive and contribute to our communities.  This role will join a team of existing VLSOs across the  East of England as part of a wider collaborative team within NHS England’s Op Courage - the Veterans’ Mental Health and Wellbeing service, and will work with other service charities and local support services. You will be home based with daily travel around your local region to support your clients and build relationships in the community, whilst working as part of the wider regional WWTW and NHS clinical teams.

We are looking for a highly motivated self-starter with prior experience of working with vulnerable adults; an individual who can work independently to set priorities that accurately reflect the client’s needs.  Your role will be to work with clients in the community (or their homes), facilitating intense support and analysing individual needs to create a support plan that will break down barriers to a successful stabilisation, whilst navigating their mental health pathway.

In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a Veterans Liaison and Support Officer in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided, and we encourage our staff to develop their own personal and professional skills. 

For an informal discussion please contact Anne Germany 07935-065716.

As part of our services team, you will coordinate and deliver our London-based outreach clinics and national advice line, ensuring safe, high-quality, and holistic health and advocacy services. 

As part of our Services Team, you will guide clinic and advice-line volunteers and Staff, oversee day-to-day operations, support complex casework, all while upholding DOTW-UK’s values of compassion, dignity and inclusion.

Our service users include people experiencing destitution, violence, trafficking, or homelessness. You will help them access healthcare, understand their rights, and connect with wider social support. 

We are seeking someone with strong skills in coordination, leadership and advocacy, emotional resilience, experience working with vulnerable groups or volunteer-led services. The right person will thrive under pressure, lead with empathy and maintain a culture of safety and collaboration.

We offer regular supervision, wellbeing support, and training in trauma-informed care, safeguarding, and managing complex situations. 

We strongly encourage applications from people with lived experience of migration, homelessness, or barriers to healthcare.

Youth and Community Leader

Oasis Knights (Streatham/Brixton Hill, South London)

40 hours per week (1.0FTE)

Permanent

Salary:

£38,794 - £43,268 per annum  

Want to lead a Youth Centre offering a diverse range of activities for the local community?

Want to enable young people to thrive?

Want to be lead a dynamic, passionate and impactful team?

Knights Youth Centre (KYC) was established in 1936 as an independent Christian Charity. The centre provides a range of universal and targeted youth work programmes in partnership with a number of statutory and voluntary organisations and is located on the boundary of the Clapham Park Estate (the largest estate in the Borough of Lambeth) in an area of high social need. In 2025 KYC joined the Oasis family of charities and is now known as Oasis Knights. Oasis’ vision is for community, a place where everyone is included, making a contribution and reaching their God-given potential. There is also the exciting opportunity to collaborate with the Oasis St Martins Village in nearby Tulse Hill, our new village that works with local partners to provide a welcoming inclusive space to provide opportunities for young people and tackle issues such as school attendance and exclusions.

We are seeking an experienced and visionary Youth and Community Leader to manage and develop the work at Oasis Knights. This is an opportunity to lead a team committed to making a tangible difference in the lives young people, their families and the broader community. The successful candidate will be responsible for strategic leadership and operational management, which includes overseeing a range of youth and community activities. A critical aspect of this role involves fundraising, business development, and monitoring the impact of all initiatives.

Key responsibilities include:

· Overseeing youth provision, including mentoring, youth clubs and targeted interventions.

· Ensuring effective financial management and income generation to sustain and expand services.

· Managing and growing a team of staff and volunteers, ensuring alignment with Oasis’ ethos and values.

· Building strong partnerships with local stakeholders to support the delivery of impactful youth projects.

· Developing and maintaining monitoring and evaluation frameworks to demonstrate the impact of activities.

· Working with the building narrative to ensure compliance with health and safety, safeguarding, and other statutory requirements.

The successful post holder must have:

· A degree-level qualification or equivalent in youth work, community development or a related field.

· Proven experience in leading youth projects and managing diverse teams.

· Strong fundraising and income generation skills, with the ability to create and implement successful strategies.

· Excellent organisational and interpersonal skills, with the ability to build positive working relationships.

· Knowledge of safeguarding practices and experience working with young people in challenging environments.

· A track record of developing and implementing strategic plans in partnership with stakeholders.

· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please apply via Charity Jobs or refer to our website for further information.

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.

Completed applications should be returned by 9am on Friday 22nd May 2026.

Stage 1 Interviews will take place online on Wednesday 27th May 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

29.5 hours per week / £27,305 per annum, pro rata / fixed term until 31 March 2027 / Working pattern Monday 1230-2030 (North), Tuesday 1100-1900 (North), Thursday 1100-1900 (Central), Friday 0900-1630 (Central).

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Youth Advice Centre (YAC) offers information, support and guidance to young people (13-25) and their families in Brighton and Hove. The YAC team offer expertise on a wide range of topics including housing, wellbeing and family relationships. We provide a safe and friendly environment where everyone is made to feel welcome.

We are on the lookout for two Advice Workers to join the YAC team. Based in the heart of Brighton, you will provide information, advice and guidance to children and young people on a wide variety of issues affecting their wellbeing.

This role is part of the Youth Advice Centre’s funding through Young Futures Hubs, a pilot initiative rolled out nationally to provide targeted support for 11–19-year-olds.

You will be delivering high-quality YIACS support to children and young people in youth spaces (for example, youth clubs, groups and other community settings) and at the Youth Advice Centre.

The role includes outreach where young people feel most comfortable accessing support to deliver 1:1 and group sessions. Delivery will focus on areas in the north of the city, alongside locations in central Brighton.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

You are a compassionate, approachable and motivated individual who is passionate about supporting young people aged 11–25, including those experiencing crisis or complex challenges. You’ll understand the importance of safeguarding and feel confident responding to risk, while recognising the wider issues that can impact young people’s lives and wellbeing.

You can quickly build trusting relationships, communicate clearly, and engage young people in meaningful support, whether through one-to-one work, outreach or workshops. Working closely with partners, you’ll advocate for young people and help them access the support they need, always acting with empathy, professionalism and sound judgement.

You will be a collaborative team player who can also work independently, make thoughtful and balanced decisions, and keep clear, accurate records. Most importantly, you will take a trauma-informed, strengths-based approach - seeing and valuing each young person’s potential and empowering them to stay engaged and move towards positive outcomes.

CLOSING DATE: Monday 25 May 2026 at midnight, if we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

PCN Cancer Care Coordinator

Clifton & The Meadows PCN 8, Nottingham (Hybrid)
30–37 hours per week | Permanent

Salary: £26,620 pro rata (pay award pending)
Employer: Self Help UK (in partnership with Clifton & The Meadows Primary Care Network)

About the Role

We are excited to recruit a PCN Cancer Care Coordinator to support people living with cancer across the Clifton and The Meadows Primary Care Network in Nottingham.

This role is central to delivering a holistic, person‑centred cancer care coordination service, supporting patients beyond clinical treatment and ensuring their wider emotional, practical and social needs are met. Working closely with GP practices, Primary Care Network colleagues, and the voluntary and community sector, you will help improve experiences and outcomes for people affected by cancer.

You will work in direct partnership with Self Help UK’s Macmillan Beyond Diagnosis Service, carrying out Cancer Care Reviews and Holistic Needs Assessments (eHNA), developing care and support plans, and helping people to access the right support at the right time.

What You’ll Be Doing

• Supporting people newly diagnosed with cancer through Cancer Care Reviews and eHNAs
• Creating individualised care and support plans based on each person’s needs
• Acting as a single point of access for non‑clinical cancer support
• Referring and signposting patients to appropriate voluntary and community services
• Working closely with GP practices to ensure reviews are recorded on NHS systems
• Supporting work to increase cancer screening uptake, especially within targeted communities
• Building strong relationships across health, social care and the voluntary sector
• Ensuring safeguarding, confidentiality and data protection standards are upheld

You’ll work flexibly across GP practices, community settings, patients’ homes and the Self Help UK office in Nottingham, with some home working available.

About You

You will be someone who is compassionate, organised and confident working with people facing complex and emotive situations. You will bring:

• Experience in a people‑facing role within health, community or voluntary settings
• Experience supporting people with long‑term health conditions or vulnerabilities
• Strong communication, organisation and relationship‑building skills
• Confidence working both independently and as part of a multi‑disciplinary team
• Emotional resilience and a genuinely person‑centred approach

Experience of working with people affected by cancer, delivering holistic needs assessments, social prescribing or working across NHS–voluntary sector partnerships would be an advantage, but is not essential.

A full UK driving licence and access to a car is required for this role.

Why Join Us?

• Be part of an innovative partnership between Primary Care and the voluntary sector
• Make a real difference to people’s lives at a critical time
• Access training, supervision and ongoing professional development
• Join an organisation committed to equality, inclusion and compassionate care

Closing Date: 17th May 2026

Interviews likely to take place w/c 22nd May

Job Role: Regional Manager

Salary: £42,205 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Southwest, covering Exeter, Somerset and Dorset

Additional information:

• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
• Patriciate in an out-of-hours on-call rota.
• Travel across the Southwest region with projects across Exeter, Somerset and Dorset.

While we’d ideally like candidates based in Somerset, we’re open to considering applicants located in Dorset and Exeter.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Regional Manager at Julian House, you’ll play a vital leadership role in tackling homelessness and changing lives for the better. You’ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high‑quality support that enables people to rebuild their lives with dignity and purpose.

As part of our Senior Operational Team, you’ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You’ll bring thoughtful leadership, resilience, and creativity — championing innovation while ensuring services remain safe, effective, and person‑centred.

You’ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset, supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you’ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities.

What you’ll be doing:

• Lead and inspire Service Managers, providing oversight across multiple projects and driving continuous improvement to ensure services thrive within Psychologically Informed Environments (PIE).
• Oversee the day‑to‑day delivery of outreach, support, and accommodation services, fostering a culture of accountability, quality, and excellence.
• Drive performance and impact through robust KPI reporting, using accurate data and high‑quality analysis to identify gaps, implement action plans, and support service improvement.
• Build and maintain strong partnerships, working collaboratively with internal teams and key external stakeholders, including local authorities, probation services, and commissioners.
• Participate in the senior management on‑call rota, providing leadership oversight and back‑up support to local on‑call teams when required.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Full driving licence and access to own car for work purposes.
• Previous experience of managing services and teams across different locations.
• Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Crisis Skylight Edinburgh, Cranston House 271 Canongate Edinburgh EH8 8BQ, based on-site

Job title: Strengths and Assets Coach

Contract: Permanent  

Salary: £38,645 per annum

About the Role

As a Strengths and Assets Coach at Crisis, the national charity for people experiencing homelessness, you will play a key role in supporting people who have experienced homelessness to identify, develop, and build on their personal strengths. Your work will centre on empowering individuals to create sustainable housing situations through meaningful community connections, access to training and development, and opportunities in employment, volunteering, and leisure.

In this role, you will draw on a diverse toolkit of coaching and facilitation skills to support members in setting person-centred goals and taking practical steps toward them. Using a psychologically informed approach, you will help build confidence, resilience, and the capacity to access wider community resources—enabling members to thrive as active citizens. You will also work with the learning team to support the delivery of a range of engaging formal and informal learning opportunities focused on employability, volunteering, tenancy skills, and personal development.

This is an exciting opportunity to shape and grow the Strengths and Assets services at Crisis Edinburgh Skylight, working closely with colleagues and partners across multiple sectors. Together, you will contribute to the development of innovative learning and progression pathways that remove barriers and open doors for people moving out of homelessness.

Skills, Knowledge, and Experience Essential for Success

• Experience in community education, tenancy skills development, volunteering, training, and tenancy sustainment.
• Experience working alongside marginalised individuals or groups, using a coaching approach to build strengths and assets.
• A strong understanding of the needs, challenges, and sensitivities involved in supporting people facing homelessness and exclusion, with the ability to develop practical, person-centred solutions.
• Awareness of the barriers to engagement and participation experienced by people facing homelessness and an understanding of how these might be overcome.
• Knowledge of psychologically informed approaches, particularly when working with people who have experienced complex trauma or long-term marginalisation.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 24 May at 23:59

Interview date and location: In person, on Wednesday 3rd June 2026 at Crisis Skylight Edinburgh, Cranston House 271 Canongate Edinburgh EH8 8BQ

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

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We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

For more information about our work please visit our website

Registered Charity Numbers: E&W1082947, SC040094 

LGBTQ+ Drug and Alcohol Recovery Worker (Fast Track Cities HIV Reengagement Project)

London Friend’s Antidote service provides high quality drug & alcohol psycho-social treatment and support to LGBTQ+ people utilising harm reduction & abstinence-based methods.  Antidote is a part of London Friend which aims to support and promote health & wellbeing for LGBTQ+ people living in the London area.

We deliver services across London, including in partnership with Local Authority-based drug and alcohol treatment services and sexual health clinics.

Recovery support workers provide support to LGBTQ+ people experiencing difficulties with drug or alcohol use, including supporting those engaged in chemsex, and incorporating HIV prevention initiatives and sexual health support. They will hold a caseload of clients and be responsible for their assessment, case planning, review, and ongoing care. They will provide outreach to LGBTQ+ people in community settings including local sexual health clinics.

This post is funded via the London Fast Track Cities Initiative which seeks to end HIV transmission. It is a part of two multi-area, multi-disciplinary projects aiming to reengage people living with HIV who have dropped out of treatment and care. The postholder will work with teams in North West and South London including NHS HIV clinics and a range of voluntary sector stakeholders. The postholder will proactively engage identified clients, mostly gay, bisexual and other men who have sex with men (GBMSM) where drug alcohol or chemsex have been barriers to sustaining HIV treatment and care.

The postholder will also assist with the delivery of Antidote’s services, including our walk-in clinics and group programmes.

The post-holder will take an active anti-discriminatory, anti-racism and trans-inclusive approach around all areas of work and will be an active member of the broader Antidote and London Friend teams and support with the aims & objectives of the whole service.

This is initially offered as a fixed-term contract to 31st March 2027, although it is anticipated that funding will be provided for two further years. Any extension will be subject to future funding being confirmed.

Due to the nature of the work and in order to provide appropriate access for the client group the role requires regular evening work and occasional weekend working and travel across Greater London.

ROLE OVERVIEW AND PURPOSE

This is a specialist youth work role with two complementary areas of practice focus: (a) gender-responsive work with girls and gender-diverse young people experiencing or at risk of violence, harmful practices, exploitation, and coercive control; and (b) inclusive practice with neurodivergent young people whose support needs are routinely missed by mainstream youth provision.

VAWG specialism is the primary area of expertise for this role; SEN-aware practice is a complementary area of focus, supported by mentorship and consultation from Angel Shed Theatre and external SEN expertise where deeper input is needed. The role is designed to ensure that the cohorts most often underserved by violence-reduction provision — particularly neurodivergent girls — are reached and supported well.

The post holder will work within MGWT's trauma-informed practice framework, in close collaboration with the Dahlia Project on harmful practices, and within Andover's operational vision.

KEY AREAS AND OUTCOMES

Specialist practice — VAWG and gender-responsive work

• Lead on the design and delivery of a weekly girls and gender-diverse group at Andover, with structured progression and trauma-informed group work practice

• Provide 1:1 keywork to young people experiencing or at risk of gender-based violence, harmful practices (FGM, forced marriage, breast ironing), online and image-based abuse, and coercive control

• Hold a clear understanding of safeguarding pathways for harmful practices and serious youth-on-youth violence, working closely with MGWT's Safeguarding Lead and the Dahlia Project

• Support the wider Andover team to develop gender-responsive practice across all sessions

• Contribute to safety planning for individual young people in collaboration with the Safeguarding Lead

Specialist practice — SEN-aware and neurodivergent-inclusive work

• Co-design and deliver a sensory-aware parallel offer for neurodivergent young people, in partnership with Angel Shed Theatre

• Provide adapted 1:1 support to neurodivergent young people, including those with and without formal diagnosis

• Build and sustain referral relationships with SEN services, schools' SENCos, and partner organisations including the LYTP SEND project

• Support the wider Andover team to develop SEN-aware and trauma-informed practice across all sessions

Outreach, engagement, and youth voice

• Build and sustain trusting relationships with young people from the cohorts the role is designed to reach

• Lead on outreach and engagement activity to reach young people not currently accessing the service, particularly girls, gender-diverse young people, and neurodivergent young people

• Support the embedding of youth voice in the design and review of the specialist offer, with paid lived experience contributors where appropriate

Safeguarding and partnerships

• Maintain up-to-date knowledge of safeguarding pathways relevant to VAWG, harmful practices, and SEN-related vulnerability

• Identify and escalate safeguarding concerns to the Designated Safeguarding Lead in line with policy

• Work in partnership with the Dahlia Project, Angel Shed Theatre, and external specialist organisations to maintain the quality of practice

• Participate in multi-agency meetings as needed for individual young people

Reporting and learning

• Maintain accurate records of 1:1 keywork, group sessions, and outcomes

• Contribute to the monitoring and evaluation of the VRU Stronger Futures programme and other relevant funded streams

• Contribute to learning and reflective practice across the Andover team

This job description is a broad outline of your main responsibilities. Manor Gardens' employees may be required to undertake other work at times in order to provide flexible services. In addition, all employees are required to:

• Support the broader mission and objectives of MGWT and contribute to its overall strategy

• Contribute to the shared operational effectiveness of MGWT through attendance and contribution to organisational team meetings and working groups

• Ensure organisational data collection and reporting processes are completed as required

• Know and adhere to MGWT policies and procedures

PERSON SPECIFICATION

a)  Specialist knowledge and experience of working with women, girls, or gender-diverse young people affected by violence, harmful practices, exploitation, or coercive control

b)  An understanding of neurodiversity, with willingness to develop SEN-aware practice further through mentorship from Angel Shed Theatre and external training

c)  JNC qualification in youth work, social work, or a related qualification (or working towards), or equivalent specialist experience

d)  At least two years' experience of working with young people in a youth work, community, or specialist support setting

e)  A strong understanding of trauma-informed practice and the principles of safe disclosure

f)  Knowledge of the safeguarding landscape relating to VAWG, harmful practices, and exploitation, including referral pathways in Islington or comparable boroughs

g)  Experience of running group work for young people, including closed groups, with structured progression

h)  Experience of 1:1 keywork or casework with young people experiencing complex harm

i)  Strong relational and communication skills with young people whose trust is hard-won

j)  Ability to work flexibly across after-school and school holiday provision, including evening hours

k)  Lived experience of any of the issues this role addresses is welcomed and valued, although not required

l)  A mature, thoughtful, and reflective approach to equalities, diversity, and the intersection of gender, race, disability, and class

m)  Good IT skills and the ability to maintain accurate records

n)  Willingness to engage in regular reflective supervision

Spires was established as a response to homelessness in the late 1980s. Spires has developed into an organization that provides a range of services, including day centre style drop-ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation.

Part 1:  The Role

The Women’s Service Coordinator will manage Spires’ Women’s service offer. The Women’s Service offer comprises of:

• Spires-Street Link, which is a dedicated nighttime outreach service to support women who are involved in street-based sex working. This includes follow up work, casework, and multi-agency working.
• Centre based support for women who are homeless or at risk of homelessness. This also includes casework and supporting Spires’ Housing and Homelessness team.

Part 2: Key duties and responsibilities

• Manage a small team of support workers and a team of dedicated volunteers.
• Oversee the delivery of effective assessment and allocation for clients.
• Oversee the effectiveness of casework across the Women’s Service.
• Directly support a small caseload of clients.
• Manage the team’s rota to ensure sufficient coverage across activities.
• Represent Spires to external organisations, developing and maintaining good working relationships with other professionals, community organisations, and statutory agencies.
• Manage the teams’ outcomes and data to produce reports for funders and stakeholders.
• Support Spires’ fundraising manager in making applications where required.

Part 3: Person specification

Essential experience: 

• Experience of working with women with complex support needs (including substance addiction, mental health needs, domestic violence, no recourse to public funds and sex working) .
• Experience of managing people within a relevant sector.
• Experience of challenging appropriately and maintaining clear and appropriate boundaries
• Networking and effectively liaising with specialist service providers or agencies in order to establish and/or improve access to services for clients.

Desirable experience: 

• Relevant management experience
• Working with people who are sex-working

Essential knowledge: 

• Sound understanding of the issues faced by women and other individuals involved in sex work.
• Understanding of the legislation around supporting the victims of Domestic Violence.
• Understanding of the effects of trauma on people and how to work in a trauma informed way.
• Good understanding of safeguarding practices in outreach work, social care and/or day centre environment. 
• Good understanding of confidentiality and working with sensitive information. 
• Good understanding of the principles of people management.

Essential skills and personal qualities: 

• Willingness to work unsocial hours
• Excellent written and spoken communication skills 
• Full drivers’ licence (required for outreach)
• Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines 
• IT skills, including Microsoft Word, Excel, Outlook and databases 
• Honest and reliable, with ability to maintain enthusiasm for a high level of contact with clients on a day-to-day basis 
• A commitment to providing a safe and inclusive service to all regardless of race, religion, gender, gender identity, sexual orientation, disability or age 

Spires is committed to equality and diversity and welcomes applications from all sections of the community. This post however, is restricted to women due to the nature of the role. The Occupational Requirement under schedule 9 (part 1) of the Equality Act 2010 applies.

Part 4: Summary of terms and conditions of service 

Probation: This post is subject to a 6-month probationary period.

Notice: This post is subject to one week’s notice during the probationary period and a six-week notice period thereafter. 

Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year.

Pension: The Spires Centre operates an Opt-out group pension arrangement and currently contributes 5% of annual salary for those who qualify. Personal contributions are currently 3%. 

Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.

Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.

Smile Train is the world’s largest cleft-focused organisation, supporting life-changing surgery and comprehensive cleft care for children and adults globally. Through its unique local model, Smile Train has supported more than 2 million surgeries and works with medical partners across 75+ countries to deliver sustainable, high-quality care.

The UK plays a vital role within this global organisation, contributing significant income, insight and strategic input. The programme is performing strongly, with income expected to reach c.£14–15m this year, underpinned by a successful individual giving and legacy programme.

Smile Train is now entering its next phase of growth in the UK, with a clear opportunity to build and strengthen high-value income, particularly across major donors and mid-value giving.

As Philanthropy Manager, you will support the development of this high-value programme, taking ownership of a growing portfolio of donors and prospects while playing a key role in shaping a programme that is still at a relatively early stage of maturity in the UK.

Reporting to the Director of UK Fundraising, you will manage a portfolio of c.120–150 donors and prospects, primarily across mid-level giving, with the opportunity to deepen relationships and grow supporters into higher-value philanthropy over time. You will take a hands-on, relationship-led approach to fundraising, building meaningful engagement and delivering long-term income growth.

This role offers genuine scope to help build and evolve Smile Train’s high-value fundraising approach in the UK. You will contribute to developing ways of working, testing engagement strategies and helping to shape the case for support, working closely with colleagues in the UK and globally.

As Philanthropy Manager, you will:

• Manage and develop a portfolio of c.120–150 donors and prospects, primarily at mid-value level, with potential to grow into major giving
• Build strong, long-term relationships with supporters through tailored cultivation, solicitation and stewardship
• Identify and engage new prospects, developing a sustainable pipeline of future high-value donors
• Develop and deliver individual engagement plans to retain and upgrade donors over time
• Prepare high-quality proposals, reports and communications to support donor engagement
• Support the development of Smile Train’s high-value case for support and fundraising approach in the UK
• Work closely with the Director of UK Fundraising and global colleagues to align activity and maximise opportunities
• Contribute to events, donor visits and wider engagement activity
• Maintain accurate records and support effective pipeline and performance management

Essential skills and experience:

• Experience of relationship fundraising, with exposure to major donors, mid-value giving and/or trusts & foundations
• A track record of building and developing donor relationships, with the ability to grow income over time
• Confidence in managing a portfolio and delivering personalised donor engagement
• Strong written and verbal communication skills, including the ability to develop compelling proposals
• A proactive, organised and hands-on approach, with the ability to manage multiple priorities
• The ability to work both independently and collaboratively within a team

Desirable:

• Experience of working within a developing or growing high-value fundraising programme
• Exposure to international development, global health or a similarly mission-led environment
• Experience working within a global or matrix organisation

Employee benefits

Benefits include:

• 28 days annual leave plus bank holidays
• Private Medical Insurance
• Life Assurance
• Income Protection
• Up to 7 days paid sick leave per year
• Interest free Travel to Work loan