Accommodation support worker jobs
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GrowTH is a non-denominational Christian charity, which works in partnership with evangelical churches from a variety of backgrounds within the London Borough of Tower Hamlets.
GrowTH seeks to share God’s love with its homeless neighbours in word and deed. So, alongside receiving practical care and help, all GrowTH guests have the opportunity to hear the good news of Jesus and to explore the Christian faith, if they wish.
GrowTH, has four main projects that make up the charity’s activities. They are as follows:
- Night Shelter: provides volunteer-run winter shelter in Tower Hamlets from October to April each year. Homeless men and women are referred to GrowTH by local homeless agencies. Once accepted into the shelter, guests receive a warm welcome, a hot evening meal, a safe bed for the night, and breakfast in the morning. The resettlement support there provides every guest in the shelter with one-to-one support from GrowTH’s two Advocate Workers to help them move out of homelessness, with the aim of resettling them into stable accommodation. We accommodate up to 15 Guests in the Shelter each night, and typically shelter around 150 Guests each season.
- Housing: provides medium term (twelve-eighteen month) affordable move-on homes locally for some who have stayed in the shelter, or are referred in from other sources, in order to help them transition towards independence. Each Resident is provided with bespoke support towards their support needs by our Housing team. We currently have 31 residents across 12 flats.
- Day Centre: provides a safe space for guests to meet with the staff team for advocacy and support meetings. There will also be space for shelter guests to relax and ample opportunities for both staff and volunteer-led evangelistic events, as well as prayer ministry.
- Lazarus House: a community house project for male residents. The house provides an opportunity for men seeking a fresh start to confront deep rooted issues impacting their lives, within a safe, loving, disciplined and family environment. This is a key partnership with the local churches in which they provide discipleship for the Residents as well as fellowship, and GrowTH provide the practical support and housing.
KEY RESPONSIBILITIES
Providing day-to-day oversight and support to GrowTH’s various frontline projects
- Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
- Oversee the provision of one-to-one support to Residents and Guests
- Manage referrals into the projects, and oversee move-on options for Residents and Guests
- Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
- Provide oversight for the development and implementation of new frontline projects
Providing strategic support for GrowTH across its projects, and the wider organisation
- Oversee and regularly review the viability of GrowTH’s various projects
- Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
- Assist the Director with planning and strategic matters
Providing support to the wider GrowTH team
- Support and line manage frontline staff in the Day Centre, Shelter, and Housing and Lazarus House projects.
DETAILED RESPONSIBILITIES
Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
- Ensure the smooth running of the Shelter, Housing, Lazarus House and Day Centre operations.
- Oversee staff in making day-to-day decisions with regards to the support and casework given to Residents or Guests.
- Oversee the day-to-day logistics of the projects, and addressing any logistical challenges that arise.
- Resolve complaints and concerns raised by guests, residents, or staff effectively.
Oversee the provision of one-to-one support to Residents and Guests
- Along with other team members, provide support to Residents and Guests around their bespoke support needs – tenancy sustainment, finances, employment, health, and life skills, etc.
- Support frontline staff in the delivery of this support to Residents and Guests; assisting with suggestions or providing clear direction in their casework.
- Assist Residents and Guests in accessing support provided by other organisations or services.
- Oversee the provision of groups, activities, courses, or events to upskill Residents and Guests.
Manage referrals into the projects, and oversee move-on options for Residents and Guests
- Oversee the referral process, and the individual referrals that come into the Shelter and Housing and Lazarus House.
- Where required, assess prospective Residents or Guests for their suitability, and be able to clearly explain the individual projects and their criteria.
- Ensure that Residents and Guests are well prepared for their move ons from GrowTH’s projects, and oversee the presentation of move on options to each individual.
- Assisting frontline staff in the securing of onwards accommodation for Residents and Guests, which may include building strong connections with other providers, and researching new options.
Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
- Ensure that the decoration, fittings, and furnishings throughout the Housing project, Lazarus House and Day Centre are of good quality, checked regularly, and replaced when required. And that all GrowTH’s projects are clean, welcoming, and functional.
- Liaise with the landlord, contractors, or other relevant parties regarding repair works.
- Ensure that routine fire safety checks are undertaken in all of GrowTH’s properties, and that gas and electric safety certificates are obtained. Ensuring compliance will all relevant health and safety legislation.
Provide oversight for the development and implementation of new frontline projects
- Provide ongoing operational oversight for Lazarus House, supporting staff and ensuring high quality care and support for the Residents.
- Identify and assess opportunities for future projects that will enhance GrowTH’s mission, working with the Director to develop any new initiatives, should opportunities arise.
- Lead the setup and successful launch of any new frontline initiatives or projects, in alignment with GrowTH’s vision and values.
Oversee and regularly review the viability of GrowTH’s various projects
- Perform and lead regular reviews of each of GrowTH’s projects, to ensure that they are performing well compared to their pre-agreed targets and KPIs.
- Ensure that rental income is maximised, and apply for grants for specific needs if required.
- Track and report on the expenditure of the various projects.
Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
- Write and regularly update policies and procedures for the Housing, Shelter, Day Centre, and Lazarus House; in accordance with an changes in legislations, guidelines, or best practice.
- Ensure that staff are aware of the policies, well-trained, and follow these policies effectively.
Assist the Director with planning and strategic matters
- Review the Shelter, Housing, Lazarus House and Day Centre projects to identify areas for improvement.
- Meet with Director, Management team, and Trustees to plan the future of the projects.
- Meet with other organisations to learn and implement best practices.
- Assist the Director in organising and executing larger events and initiatives for the charity.
Support and line manage frontline staff in the Day Centre, Shelter, and Housing projects
- Provide line management to the frontline staff (currently Housing Workers, Advocate Workers, and Shelter Coordinator); including regular supervision, and appraisals.
- Supporting frontline staff in their roles; ensuring they have the training and resources that are required.
- Help to foster a supportive and collaborative team culture.
The client requests no contact from agencies or media sales.
About you
We have an exciting role available for a motivated and passionate leader to join the Floating Hub team as a Deputy Manager. The Floating Hub is a time limited, intensive intervention for targeted cohorts of people sleeping rough in hotspots across London. It is a multidisciplinary 24/7 ‘pop up’ assessment hub lasting up to 21 days in each location. Once each Floating Hub closes the team carry out a planned handover with all agencies to ensure that individuals are successfully rehoused. The Floating Hub provides safe off the streets accommodation and brings partners together under one roof to deliver rapid, tailored support, aiming to ensure that people do not return to rough sleeping.
This is an exciting opportunity to join a dynamic and initiative service which specialises in working with people where other attempts to end their homelessness have failed. As a Deputy Manager, you will:
- Work closely with the service manager to ensure the effective day to day running of the service.
- Provide supportive supervision and line management to Assessment and Reconnection Workers, and other team members including night workers and hub assistants; providing guidance on complex cases.
- Build and maintain strong relationships, and work in partnership with local authorities, accommodation services and other relevant agencies to set up the Floating Hub and ensure clients move on from the service into the appropriate accommodation with the correct support in place.
- Lead responsibility for overseeing the service rota and H&S for the Floating Hub.
The role will typically be working Monday to Friday, 9am – 5pm.
About you
We are looking for proactive and creative individuals with:
- Experience of working with vulnerable people and supporting a service delivery team.
- The ability to negotiate with a wide range of internal and external partners and build positive relationships.
- Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in a sometimes pressurised environment.
- Knowledge and understanding of the housing and support needs of rough sleepers.
- Experience of motivating and empowering staff and/or volunteers to take responsibility for delivering a high quality service to a vulnerable client group.
If you want to play a part in the positive impact of this integral service, we encourage you to apply!
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 13th January 2026
Interview and assessments on: w/c 26th January 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
Night Reconnection Assistant
London
£34,116 - £38,115 pa
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?
Our client's Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. They are currently looking for people to join our teams as Night Reconnection Assistants (and Night Assessment Workers).
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Work as part of a busy team environment working closely with those affected by rough sleeping.
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Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks, such as implementing reconnection or assessment plans and supporting clients in to appropriate accommodation.
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Work on a 7-day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am with a 1.5-hour break)
About you
These roles are great for people who want to learn and have an interest in developing key skills to build a career working in a support role. You don’t need to have direct experience to succeed in these roles, if you can demonstrate the below, your commitment and genuine desire to support people to transform their lives, we encourage you to apply!
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Some experience of dealing directly with the public and/or customers in a busy service environment.
-
Good communication skills and the ability to work with others effectively to get things done.
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Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. Our client has been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough.
Closing date: 10 am on 20th Jan 2026
Interview and assessments on: 29th Jan - 2nd Feb 2026
Our client is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
The successful candidate willdeliver a high-quality service to young people aged 16–17 and their families across Hertfordshire, working alongside the Family Link Work and Mediation services to prevent family breakdown and reduce repeat homelessness. They will also support the wider team and work collaboratively with stakeholders to ensure the service achieves its key performance indicators (KPIs).
What will you be doing?
Lead the hyh Hub, overseeing its day-to-day operations and ensuring the effective delivery of services. The Hub acts as a gateway for young people aged 16–17 to access hyh’s prevention services. In this role, you will build and maintain strong relationships with colleagues, partners, and commissioners, while supporting the recruitment, training, and professional development of Advice & Information and Admin Workers. You will also monitor outcomes and produce reports for the leadership team and funders to demonstrate impact and inform future service development.
What will the role involve:
- Leadership of the Advice and Infromation Team
- Service Delivery offering advice and options to young people, family members and professionals to prevent amily breakdown and homelessness.
- Partnership and Stakeholder Mangement
- Full job description attached and avaialble on our website.
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 15th January 2026.
Please note we reserve the right to close the vacancy before the closing date should we find a suitable candidate.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Complex Needs & Outreach Keyworker
Salary: £25,000- £27,000 pro rata
Location: Kent Advance Women’s Centre including co-location at Folkstone Probation Office
Hours: 28 hours per week
Contract: Fixed Term Contract for 12 months
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to EL1 MOJ Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
This is a pilot project for Advance working with women with complex needs related to their involvement with the criminal justice system. As the Complex Needs & Outreach Worker you will provide intensive, trauma-informed support to women experiencing multiple and intersecting vulnerabilities, including homelessness, domestic and sexual violence, mental health challenges, substance misuse, and social exclusion. Working flexibly across outreach and community settings, you will focus on building trusting relationships with women who may be disengaged from or distrustful of services, ensuring their voices are heard and their needs are addressed holistically.
You will be based primarily at Folkestone Probation Office, with up to two days per week spent providing outreach support in the community. This position involves close collaboration with the Folkestone Women's Pod to identify women who require intensive support.
A car may be desirable for this role, though not essential.
About You:
To be successful as the Complex Needs & Outreach Worker you will need the below experience and skills:
You will be highly empathetic, able to listen without judgement, and emotionally resilient when supporting women who have experienced significant trauma and adversity. The role requires tenacity and persistence, maintaining consistent engagement with clients who may have chaotic circumstances or face barriers to accessing support. You will advocate on behalf of clients, coordinate multi-agency responses, and support women to access safe accommodation, health services, safeguarding support, and pathways to recovery and independence.
This role demands a proactive, compassionate professional who can manage complex risk, work autonomously, and remain motivated and resilient while delivering person-centered, strengths-based support to some of the most vulnerable women in the community to enable them to lead safe and fulfilling lives.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Sunday 1st February 2026
· Interviews are taking place on: w/c 9th February 2026
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



If you're an organised, proactive Administrator who is motivated by social impact, this could be your next step! As Administrator at FLEX, you will play a central role to our everyday operations, supporting a small but dynamic team working towards ending labour exploitation.
Job title: Administrator
Location: FLEX office, Vauxhall, London – Currently hybrid working with a mixture of in person and online working
Salary: £33,500 per annum (pro rata), subject to deductions for tax and national insurance contributions as required by law
Hours: Part time (4 days, equivalent to 30 hours per week)
Contract: Permanent
Reporting to: Director of Operations
Benefits: 25 days holiday per year plus bank holidays and incremental leave (pro rata), extra days over the holiday period, enhanced maternity, adoption and paternity pay; occupational sick pay; incremental pension contributions; Employee Assistance Programme; and a wide range of opportunities for skills development.
About the role:
In this role you will support FLEX’s staff team and Board of Trustees to guarantee the smooth running of our operations. You will ensure the effective administration and maintenance of relevant office resources and systems. This role involves supporting tasks related to governance and compliance, HR, finance and grant administration. You will work closely with FLEX’s Management Team but will have a central role, working across teams, and you will be responsible for staff communications regarding internal operations.
About FLEX:
Focus on Labour Exploitation (FLEX) is a research and policy organisation working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse. We are striving for a world free from all forms of labour exploitation, including forced labour and human trafficking. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy.
Key responsibilities:
General Administration
• Provide administrative support to the FLEX team/Board including organising meetings, taking minutes, booking travel and accommodation
• Financial administrative support including processing invoices and expenses claims
• Ensure post is collected, filed and forwarded
• Coordinate the schedule for donor progress reports with staff, ensuring that internal and external deadlines are met
• Create and maintain effective filing systems in line with data protection legislation
• Manage and respond to general enquiries, received by phone, email or post.
• Provide logistical support and coordination for FLEX events
• Liaise with external stakeholders to support FLEX’s work within the sector
• Support the drafting of FLEX organisational and governance documents
• Support the implementation of FLEX’s Equality and Diversity Strategy
• Identify any opportunities to improve and streamline existing processes.
Office Management/Health and Safety
• Ensure office provisions and office stationery are well stocked
• Act as tenant representative for FLEX at The Foundry (shared office building), liaising with Ethical Property Company building management, attending tenant meetings and sharing relevant information with the FLEX team
• Report any health and safety issues to the Ethical Property Company
• Organise annual PAT testing and fire risk assessments
• Liaise with The Foundry Facilities Manager regarding fire safety and other aspects relating to FLEX’s office lease
• Maintain equipment log
• Ensure FLEX has functional, up-to-date IT equipment, including ensuring printer, phone and Wi-Fi are working as expected
• Liaison with IT provider, website support provider, and any other relevant services to enable smooth operations
• Act as Fire Warden
HR Administration
• Support recruitment processes including equality monitoring, recruitment timelines, candidate communications, interview set up (online and in person)
• Keep starters and leavers checklists up to date
• Maintain up to date staff records on Breathe HR database, including training and development
• Ensure provision of equipment associated with homeworking and office-based work e.g. cameras, laptops, DSE requirements
• Support the implementation of FLEX’s Equality and Diversity Strategy
• Organise and collate staff surveys.
Other
• Undertake any other duties within the context of the role as may be determined by your line manager.
• Attend team meetings
• Attend training relevant to the role
• Adhere to FLEX’s organisational policies.
We are committed to being an inclusive employer, creating a culture where everyone can be themselves and thrive. This means we are committed to being an anti-racist, trans-inclusive, gender-equitable and intersectional organisation.
We actively encourage applications from people of all backgrounds and cultures. In particular, those who have lived experience of the immigration system or who identify as part of marginalised communities.
If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.
How to apply: Please download, complete and send the FLEX application form and equal opportunities from our website.
Deadline for applications: 25th January 2026 23:59
Shortlisting:Your application will be assessed against the criteria in specified in the Job Description. To ensure fairness and consistency in our shortlisting process, applications will be anonymised before being reviewed by the panel.
Interviews will be held for shortlisted candidates in person at FLEX offices, Vauxhall on 9th/10th February 2026. Please state in your application if you are not available to attend on these dates.
We are working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse.
The client requests no contact from agencies or media sales.
Fundraising Manager – Corporates and Trusts
£42,000 pro rata
Hybrid (office based in London Bridge)
Full or Part Time – Minimum 3 days a week up to 5 (flexible)
Bringing hope and help to the homeless.
Robes is a small but mighty charity tackling homelessness across Southwark and Lambeth. Working with over 600 volunteers, churches and community partners, we deliver life-changing services to vulnerable people on the streets.
In winter, we run emergency night shelters. Year-round, our Wednesday Club offers hot meals, showers and support. We provide up to six months of floating support to help guests secure sustainable accommodation and find employment or training.
We've generated around £1.9 million from private sector funding over seven years – evidence of genuine impact and donor confidence. Now we're entering an exciting growth phase. In 2027, we celebrate our 20th anniversary, presenting an incredible opportunity to expand our reach and attract new supporters.
Why Join
You'll work with a warm, values-driven team committed to tackling homelessness. Your fundraising directly enables us to provide shelter and hope to vulnerable people. This isn't a bureaucracy – you'll have real influence on strategy and growth. You'll build meaningful relationships with trusts, foundations, corporate partners and major donors, and you'll see the impact – meet someone who came off the streets, found employment, rebuilt their life. That's what you'll enable.
Our 20th anniversary in 2027 creates perfect momentum for campaign fundraising and corporate engagement. The Board is invested in growth. There's a genuine appetite for fundraising excellence and strategic expansion. You're joining at exactly the right moment.
About You
You're an experienced Fundraiser with a track record securing grants and managing relationships with trusts, foundations and major donors. You're strategic and thorough – you understand relationship-building, can write compelling applications, and articulate impact clearly.
The ideal candidate will have:
- A proven success in corporate and charitable trust fundraising, with a strong understanding of funder and donor expectations and a track record of effectively meeting them.
- Experience managing fundraising pipelines and meeting income targets.
- Strong relationship-building and stewardship skills.
- Excellent written and verbal communication skills, and the confidence to engage and build relationships with stakeholders and partners at the highest level.
- A keen eye for detail and ability to analyse complex data and research findings to extrapolate key messages to craft compelling cases for support or to communicate the impact of interventions.
- The ability to present complex information in the most appropriate format tailored to the specific audience.
The Role
You'll lead fundraising strategy across multiple income streams, focusing on trusts, foundations, corporate partnerships and major donors. You'll manage the full fundraising cycle from research and relationship-building through stewardship.
Reporting to the Chief Executive, you’ll execute our new fundraising strategy, support our growth plans, research funding opportunities, write strong grant applications, manage a pipeline of major donor prospects, plan our 20th anniversary campaign, and provide quarterly progress reports.
With three days a week focused on foundation and corporate partnerships work, a full-time role would typically include one day on legacy work and one day on community events.
You bring at least three years' fundraising experience, ideally in a charity setting. You're skilled at grant writing, relationship management and strategic planning. You have excellent communication, organisational and interpersonal skills. You're proactive, flexible and genuinely motivated by mission.
What We Offer
Competitive salary plus 25 days holiday, pension contributions and flexible working. You'll be part of a warm team with direct access to leadership and real influence over strategy. You'll work for an organisation with proven impact as well as:
- Employee Assistance Programme
- Bi-monthly team reflective practice
- 2 volunteer days annually (pro-rata)
- 25 days annual leave (pro-rata), increasing annually up to 30 days
- An additional day of paid leave for your birthday
- Maximum of an additional day a year paid leave if moving house
- Full salary if on jury service
If you're passionate about tackling homelessness and using your skills to create real change, we'd love to hear from you.
Please the full job description on the application page to learn more about the role and key selection criteria.
Apply now with CV and a Covering Letter addressing the key selection criteria.
Deadlines
Applications close midnight on Monday, 12th of January.
First round interviews will be held on Friday, 16th of January.
About The Role
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?
The St Mungo’s Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for people to join our teams as Night Reconnection Assistants (and Night Assessment Workers).
-
Work as part of a busy team environment working closely with those affected by rough sleeping.
-
Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks, such as implementing reconnection or assessment plans and supporting clients in to appropriate accommodation.
-
Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am with a 1.5 hour break)
About you
These roles are great for people who want to learn and have an interest in developing key skills to build a career working in a support role. You don’t need to have direct experience to succeed in these roles, if you can demonstrate the below, your commitment and genuine desire to support people to transform their lives, we encourage you to apply!
-
Some experience of dealing directly with the public and/or customers in a busy service environment.
-
Good communication skills and the ability to work with others effectively to get things done.
-
Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. St Mungo’s have been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough. If you want to play a part in the positive impact of this integral service, find out more here NSNO.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 20th Jan 2026
Interview and assessments on: 29th Jan - 2nd Feb 2026
Please state your preferred area of London to work in your supporting statement. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibility is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
· Excellent Development and Growth Opportunities
· A Diverse and Inclusive Workplace
· Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women's Refuge Deputy Service Manager (Female Only)
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Deputy Service Manager
Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.
Salary: £30,000
Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements and you will also be expected to take part in the out of hours on call service.
About the Role
We're hiring a Specialist Women’s Refuge Deputy Service Manager someone who is passionate about supporting women and their children and is committed to their rights and safety. This role offers the opportunity to lead and support a refuge for women and children surviving domestic abuse, many of whom are living with trauma. You'll ensure the team are empowered, with the right tools and resources to deliver a seamless service that supports residents through their healing journey, helping them overcome personal challenges and work towards independence and their goals.
The service spans over 3 buildings and you will help lead a team of support mentors and children and family workers. We’re looking for a solution focused leader who is passionate about the resident group, committed to trauma informed and inclusive practice, and driven to make lasting change. You will ensure full contract and regulatory compliance while leading your team to meet KPIs and service requirements.
Some Key Responsibilities include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle.
- Support the Service Manager in leading the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Financial Management, including petty cash and budget management.
- Contract management and Internal auditing, admin, and general other duties as required.
- Striving to ensure excellence and quality in our service delivery.
About You
We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants, with a passion about supporting women who have faced complex trauma and domestic abuse. You enjoy working as part of a team, communicating well and building professional relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.
- Due to the nature of the service, it is an occupational requirement that the post holder is female
- Ability to provide high quality support and line management to staff
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
At The Connection Community, just off Trafalgar Square, we provide a safe and welcoming space where people can find respite from street homelessness, build social connections, and access vital support. Our multi-disciplinary team is dedicated to reducing the harms associated with rough sleeping, fostering inclusion, and empowering individuals to move towards stability and independent living.
As part of our creative and committed team, you’ll play a key role in:
• Building trusting relationships with people facing multiple exclusion.
• Understanding peoples’ needs and providing harm minimisation support.
• Helping individuals take steps towards securing a place to call home.
• Contributing to a pioneering new approach to homelessness support in Westminster.
We see relationships as the key tool for change. As a Community Practitioner you will build relationships of trust and solidarity that will help people to access our comprehensive professional support network, including NHS health services, DWP benefits advisors, migration specialists, and drug and alcohol support teams – all offering their services inside the Community.
Together we are piloting a psychologically-informed, trauma-responsive model with an embedded specialist NHS psychology team. This means you’ll receive high-quality training, 1:1 consultations, and reflective practice to enhance your skills, and to support you and your team to pioneer best practice in homelessness services.
Salary: £36,380
Closing Date: 18th January 2026
Interview Date: 26th January 2026
This is a fixed term contract until 31/12/2026.
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Salary: £31,600 per annum pro rata
Location: Merseyside - currently based in Anfield with plans to move to Liverpool City Centre in 2026
Contract: Permanent
Full time – 37.5 hours per week
Closing date: Tuesday 20th January 2026 at 11.30 pm
Please note this role is being advertised as a Paralegal but on appointment the job title will be Legal Adviser.
We are looking for an enthusiastic individual with legal experience to join Shelter as a Paralegal/Legal Adviser and help us deliver an effective local service for people experiencing housing issues in Merseyside. This is an exciting opportunity to play a key part in standing up to the housing emergency.
About the Role
You will help our solicitors to maintain an active caseload, enabling our clients to enforce their housing rights. Your role will be varied and will include taking instructions and witness statements, drafting letters, making applications, providing court representation and making sure time recording and income targets are met.
About you
You will need a good understanding of litigation work, be able to carry out legal research and provide a good standard of professional service and client care. You will have excellent communication skills, both in writing/drafting and face-to-face along with proficiency using case management systems and time recording, as well as the ability to manage your time and workload. If you have housing law experience and Legal Aid/ CCMS this would be an advantage. You enjoy collaborating as part of a team, respond quickly and positively to change and are not afraid to challenge the status quo and introduce new ideas when appropriate.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
Our Legal team is based around England and is made up of over 100 people, delivering housing advice and litigation services for our clients. Working closely with other teams in Shelter Services, we take referrals from them including certified litigation work, controlled work and Housing Possession Court Duty Schemes.
Shelter Merseyside Hub has been providing housing advice and support services to local people for over 20 years, helping those facing bad housing and homelessness. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation. You will be working alongside the Housing Rights Workers, Management and Administration teams, Community Organising and Lived Experience Teams to bring about systemic change locally.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the 'About You' points outlined in the Job Description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently looking for a Senior Service Manager to oversee safe houses based in the Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.
In the role you will:
- Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
- Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
- Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
- Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives.
What we are looking for:
- Proven experience in team management and compliance within a care or support setting.
- Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
- Excellent communication, organisational, and IT skills.
- Experience in modern slavery support is desirable, but not essential as training will be provided.
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Interview Date: TBC
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
Benefits: 39 days annual leave (including bank holidays), company pension
Lead. Inspire. Serve. Transform Lives.
Are you a Christian leader with a heart for young people and a passion for community transformation?
Do you believe in the God-given value and potential of every person?
Are you ready to guide one of the country’s oldest and most trusted Christian youth movements into its next chapter?
YMCA North Staffordshire is seeking an exceptional Christian Chief Executive Officer to lead our mission, embody our values, and continue shaping a movement that is transforming the lives of thousands of young people and families.
With a proud 160-year history and an award-winning campus at the heart of Stoke-on-Trent, this is a rare opportunity to lead a charity that is deeply rooted in Christian faith, committed to radical inclusion, and driven by a vision where all young people can belong, contribute and thrive.
Our Christian Vision and Values
YMCA North Staffordshire is an inclusive Christian movement.
Our mission flows directly from our faith and is grounded in four core values:
PROTECT
We provide sanctuary and safety, ensuring every young person feels seen, valued, and respected.
HOPE
We see young people not through the lens of their past, but their God-given potential.
PERSEVERE
We walk with young people through challenges, setbacks, and breakthroughs.
TRUST
We act with integrity, accountability, and belief in the dignity of every human being.
Because these values are Christian in origin and practice, and because the CEO is the guardian of our mission, this role has a Genuine Occupational Requirement (GOR) for the postholder to be a practising Christian.
About the Role
Reporting to the Board of Trustees, the CEO will lead an organisation of 130 staff, a £5m+ budget, and a £35m estate, helping strengthen community through youth development, education, housing, healthy living, and social responsibility.
The next CEO will:
- Provide strategic leadership to deliver the 2026–2029 Business Plan
- Champion youth voice and empowerment in all areas of work
- Sustain and grow financial strength, partnerships, and social enterprise
- Uphold and deepen our Christian identity, ensuring values-led practice
- Drive innovation, digital transformation, and organisational development
- Represent YMCA NS locally, regionally, nationally, and internationally
- Be a visible advocate for young people in Stoke-on-Trent
- Strengthen our “village” culture: welcoming, relational, rooted in Ubuntu and Asset-Based Community Development principles (ABCD).
Purpose of the Role
To lead YMCA North Staffordshire in fulfilling its Christian mission, as described in the Associations charitable objectives
We develop young people; they develop their world.
Key Responsibilities
- Strategic leadership in alignment with Board governance
- Upholding Christian ethos, values, and culture across the organisation
- Financial stewardship, compliance, and sustainability
- Community development and partnership building
- Youth advocacy and empowerment
- Oversight of housing, programmes, and impact measurement
- Staff leadership, pastoral care, and organisational culture
- External representation and communications
Person Specification – Summary
Knowledge
- Housing, youth services, and community development
- Charity law, governance, safeguarding
- Understanding of Christian ministry, mission, and values
- Organisational development and change leadership
Experience
- Senior leadership in values-led or Christian settings
- Track record of strategic development and organisational growth
- Experience working with young people, housing, or community sectors
- Experience nurturing Christian ethos across a diverse organisation
Skills & Abilities
- Inspirational leadership and people development
- Strategic planning and delivery
- Excellent communicator and ambassador
- Partnership building and stakeholder engagement
- Ability to articulate and embody Christian faith
- Deep commitment to Christian values and the Aims & Purposes of the YMCA
The Leader We Are Looking For
The landscape for young people is changing — and so must we.
We need a CEO who is:
- Faith-filled and prayerful
- Values-driven and courageous
- Relational, compassionate, and community-minded
- A champion of excellence, innovation, and good governance
- Grounded in Christian mission and committed to radical inclusion
- Able to inspire hope, build trust, and persevere through challenge
As George Williams, YMCA’s founder, said:
“You are not alone, and you can be more.”
Our next CEO must believe this not only for themselves — but for every young person we serve.
How to apply
An application pack can be found at the YMCA North Staffordshire website. This role is subject to enhanced DBS and reference checks.
Key Recruitment Dates
- Closing Date: 18th January 2026
- Interviews: Week commencing 9th February 2026
We are a safe recruitment Organisation and an Equal Opportunities Employer, we run the disability confident guaranteed interview scheme.
We are an organisation with Christian values, committed to Equality and Diversity in the Workplace. YMCA is committed to the safeguarding of children, young people and vulnerable adults.
The client requests no contact from agencies or media sales.
