Accommodation support worker jobs

Job Role: Supported Housing Worker

Salary: £26,200 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Trowbridge

Additional information:

• Participation in an on-call, out-of-hours rota
• Valid driver's license and access to a car for business purposes

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Supported Housing Worker within the Connect Wiltshire service, you’ll provide person-centred, high-quality support and housing management to single homeless clients with low to medium support needs, living in designated properties. Your focus will be on helping individuals progress towards greater independence, ensuring sustainable move-on within defined timescales.

Connect Wiltshire is a multi-agency partnership led by Turning Point and commissioned by Public Health. In this role, you’ll play a pivotal part in delivering the supported accommodation element of the service. You’ll work closely with partner agencies to support clients with complex needs, many of whom are in early recovery or abstaining from drugs and alcohol.

This is a rewarding opportunity to make a meaningful impact in people’s lives, helping them build stability and resilience through tailored support and collaborative working.

What you’ll be doing:

• Manage referrals into the service, ensuring a smooth and supportive assessment process.
• Create and deliver personalised support plans and risk assessments to help clients thrive.
• Champion safeguarding by following policies and procedures to keep everyone safe.
• Empower clients by offering advice, information, and support to connect them with the right services.
• Oversee the day-to-day running of the service, making sure everything’s safe, running smoothly, and in line with health and safety standards.

What we’re looking for:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Able to build effective relationships with clients and services.
• A valid UK driving licence and access to own vehicle is required - business insurance will be required for roles involving travel to work

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Notting Hill.

Sounds great, what will I be doing?

This role provides person centred support to service users, focusing on increasing independence, maintaining accommodation, and improving quality of life.

Responsibilities include creating and reviewing SMART support plans, delivering home or community based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. The role also involves working with external agencies, developing interventions for hard-to-engage users, and promoting ongoing engagement with support networks.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Experience supporting people with ill mental health in a community based setting is key along with knowledge of the relevant mental health acts and legislations. it would also be beneficial to have strong IT skills and knowledge of safeguarding, recovery approach, and the benefits system.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Domestic Abuse Support Worker*

Location: Brighton & Hove

Salary: £27,976 per annum

Vacancy Type: Permanent, Full-time (40 hours per week)

Brighton Women’s Refuge is a safe haven for women and their children, fleeing domestic abuse.

As a Domestic Abuse Support Worker, you’ll manage a caseload of customers who have complex needs, through their journey with Stonewater’s supported housing service, ensuring a strengths based, trauma informed approach that enables them to realise their potential.

You’ll work closely with key partners, delivering quality, outcome focused coaching support sessions in one-to-one and group settings, providing both emotional and practical support. This will include sessions on keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management, and employment skills. You’ll ensure that our customers are supported to stay safe and are aware of their rights to legal protection for themselves whilst identifying and signposting customers to any other services that they may benefit from that is available from partner agencies.

The ideal candidate will:

• Have proven experience of working with people who have multiple complex needs and/or domestic abuse.
• Have experience of completing CAADA DASH risk assessments and carrying out robust safety planning.
• Have an understanding of the practical, emotional, economic and social issues of those experiencing domestic abuse, particularly those who have complex needs.
• Have proven complex case management experience, with a clear focus on outcomes for customers and their wider community.
• Have the ability to record concise, accurate case notes and support paperwork.
• Be able to demonstrate partnership working with specialist agencies such as mental health teams, offending services or other relevant services.
• Have knowledge of housing and benefits advice.
• Have experience of using a housing management system or other similar software.
• Have exceptional communication skills.

***Female applicants only under an exemption from the Equality Act 2010 - Section 9 - Part 1 (A) as a genuine occupational requirement ***

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to their website to complete your application.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Hackney

Sounds great, what will I be doing?

This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

The Support Team Leader will provide operational leadership for ORL's Housing Support Team, ensuring residents receive safe, high-quality, person-centred support that promotes independence, wellbeing and successful move-on.

The postholder will lead and develop Support Workers, oversee support planning, safeguarding, case management, partnership working and quality assurance, and ensure services meet organisational values, contractual requirements and sector best practice.

Key Responsibilities

Leadership and People Management

· Lead, motivate, supervise and develop Support Workers through regular supervision, appraisals, induction, mentoring and learning support.

· Manage rotas, annual leave, service cover and staff wellbeing, promoting reflective practice and a positive, inclusive team culture.

· Ensure staff understand and follow organisational policies, procedures and quality standards.

· Oversee assessments, risk assessments and person-centred support plans, ensuring they are outcome-focused, regularly reviewed and accurately recorded.

· Promote independence, wellbeing, resident choice, tenancy sustainment and successful move-on planning.

· Ensure support reflects trauma-informed, strengths-based and psychologically informed practice.

· Review case files, audit support plans and ensure the Case Management System is used consistently and compliantly.

· Monitor outcomes, performance indicators and service trends, producing reports for senior managers, supporters and funders as required.

· Identify areas for improvement and contribute to service development and best practice.

· Promote safeguarding across the service and ensure concerns, incidents and investigations are managed promptly and appropriately.

· Support staff with complex or high-risk situations, ensuring robust risk management, professional boundaries, lone working and positive risk-taking where appropriate.

· Oversee referrals, admissions, occupancy, move-in and move-on arrangements across supported accommodation.

· Work with the Property & Compliance Team on repairs, property standards, licence agreements, rent arrears and tenancy sustainment.

Partnerships, Volunteers and Compliance

· Develop effective partnerships with agencies, volunteers and internal teams to improve resident outcomes and service delivery.

· Support volunteer induction and positive volunteer engagement, ensuring safeguarding responsibilities are understood.

· Promote compliance with health and safety, GDPR, organisational policies, legislation and emergency procedures.

Finance and General Duties

· Manage resources responsibly, maintain accurate financial records and support budget, rent and Housing Benefit processes in line with ORL procedures.

· Attend meetings, undertake required training, maintain confidentiality and promote the values and reputation of One Roof Leicester.

· Undertake other duties reasonably required by the Deputy CEO.

Additional Information

 · The role requires regular travel between One Roof Leicester properties and partner organisations.

· Occasional evening or weekend work and some manual handling may be required.

· The postholder must undertake training appropriate to the role and participate in an on-call rota should one be introduced.

We're looking for a kind, compassionate and resilient specialist Support workers to join our Mental Health Social Care Service in Ealing.

£31,593.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London.

The working pattern for this role Includes: a mixture of early shifts (7:30am-3:30pm or 8am-4pm) and late shifts (2pm-10pm), including weekends, usually around two full weekends per month.

What you'll do:
* Build supportive, trusting relationships with young people and provide psychologically and emotionally informed support, maintaining a calm, consistent and professional presence at all times.
* Take the lead on keywork for young people with more complex mental health needs, using creative and reflective approaches to help them achieve their support and recovery goals.
* Proactively contribute to risk assessment and safety planning, supporting positive risk-taking while ensuring appropriate escalation through safeguarding and clinical pathways when concerns arise.
* Work collaboratively with young people to co-produce their support and risk plans, ensuring their voice, choice and agency are central to all decision-making.
* Provide practical and enabling support around daily living activities - including budgeting, cooking, self-care, routines, attending appointments, and developing community links.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Strong advocate for young people - able to confidently represent their views and best interests in multi-agency and community settings.
* Deeply values co-production - works in genuine partnership with young people to ensure support is personalised and meaningful.
* Strong understanding of how trauma, adversity and systemic inequalities can shape a young person's experiences, behaviour and mental health.

What you'll bring:
Essential:
* Significant experience supporting young people or adults with complex mental health needs, ideally in hospital discharge, step-down or supported accommodation settings.
* Strong understanding of risk assessment, safety planning and safeguarding, with confidence to escalate concerns appropriately.

Desirable:
* Level 3 (or above) qualification in Health & Social Care, Psychology, Mental Health, or related field, or equivalent professional training.
* Experience contributing to multi-disciplinary meetings such as ward rounds, discharge planning or CPA reviews.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Complex Needs Service in Lewisham.

Sounds great, what will I be doing?

You will be providing ad hoc cover for sickness and annual leave for other support workers supporting service users in a trauma informed and person centred manner, making sure that we are providing the best possible support for our service users. 

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You need to have previous experience working in a recovery or support worker position within a mental health accommodation service previously and be able to hit the ground running with out training and minimal support. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

In addition to the around 40 young people we see every day out our centre, New Horizon provides the only youth-specific street outreach service to young people facing homelessness in London. We use our extensive housing expertise to place young people who are currently or at risk of rough sleeping into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regular street outreach shifts (early mornings and late evenings) across London, aswell as supporting young people at the day centre. The role works as part of our wider Rough Sleeping team, developing a best practice approach to supporting young rough sleepers and those who are hidden homeless.

Key details

• Contract type and hours: full-time 35 hours a week, fixed-term contract for 12 months.

• Starting salary: £32,136.00 (scale £32,136 - £35,778)

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline:9am, Monday 24 August

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Key objectives:

• To contribute to the delivery of the NHYC street outreach service, delivering a holistic service to young people who are street homeless, enabling them to move on to independence.

• To build and maintain a network of external partnerships with services supporting those impacted by rough sleeping.

• To enable delivery of a trauma-informed service to young people.

• To support delivery of NHYC’s rough sleeping prevention strategy and best practice youth-specific outreach services.

Reporting to: Head of Services - Rough Sleeping and Services Manager (Outreach)

Main tasks and responsibilities

Young people services

Providing comprehensive support through 1-1 and small group work with young people sleeping rough. This will include:

1. Working within the Rough Sleeping team to ensure young people receive a high-quality service from the point of registration to move-on.

2. Carrying out at least two street-based outreach shifts each week (early morning and late evening required).

3. Carrying out housing assessments with young people and referring them into appropriate accommodation.

4. Managing a transitional case load of young people and helping them move forward and access appropriate services.

5. Working in partnership with the Outreach Team and other external teams, such as commissioned street outreach services, mental health, and substance misuse services.

6. Providing expert coaching and guidance to young people and monitoring and evaluating their progress.

7. Continued use of feedback and showing a commitment to a service that is sensitive and responsive to young people’s needs, including:

   · Completing registrations, outcomes assessments, risk assessments and action plans with young people.

   · Ensuring that all relevant work is recorded on the New Horizon database system and Chain database.

   · Ensuring risk management and assessment procedures are followed.

   Delivering advocacy and referrals to appropriate services, including making internal referrals

8. Contributing to the management and development of the team and day centre, including attending daily handovers, ensuring that Health and Safety issues are addressed at all times, attending Reflective Practice and team meetings.

9. Taking a hands-on approach to working with young people

10. Participating in the training and supervision of new staff, volunteers, students and locum workers and actively promoting a learning and development environment.

Networking and Liasion

To proactively liaise, communicate and negotiate with internal specialists and external agencies. This will include:

1. Seeking out and responding to opportunities with external partners who might offer resources, funding, or individual services relevant to young people’s needs e.g, Local Authorities, Social Services, Community Psychiatric Services, DWP, drugs and alcohol support, and other voluntary agencies.

2. Promoting and representing New Horizon Youth Centre at relevant forums and meetings.

Information management

To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

1. Producing written reports in a variety of formats to meet the requirements of New Horizon, external service providers and funders, e.g., project reviews and assessment reports.

2. Inputting and extracting information from client monitoring systems other accounting and database systems. Utilising other relevant software for the production of correspondence and reports.

3. Being self-servicing in day-to-day administration and following team and NHYC’s administrative procedures.

Reviewing personal and professional development needs

To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

1. Continuously reviewing own working practices in line with feedback and current best practice.

2. Taking a proactive approach to supervision and attending clinical supervision, weekly team meetings as well as line management supervision every 4-6 weeks.

3. Reviewing and evaluating own performance to identify strengths and areas for development.

4. Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection, and practice.

Other

To contribute positively and constructively to the development of the teams, service and NHYC. This will include:

1. Covering for other members of the team where necessary.

2. Following NHYC’s policies, procedures and performance expectations in all functions of the post.

3. Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Managers, Head of Services or Leadership Team.

Waking Night Support Workers

We're looking for a kind, compassionate and resilient Waking Night Support Workers to join our Mental Health Social Care Service in Ealing.

£23,088.00 per annum, working 30 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

This is a Waking Night role working to support young people throughout the night at the service.

The working pattern for this role Includes: three 10-hour night shifts per week, with shift times varying between 9:30pm-7:30am and 10pm-8am.

What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing referrals, completing assessments and obtaining and maintaining all relevant paperwork

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.

What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Desirable:
- Experience working in complex mental health environments

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Do you have the ambition to make a meaningful impact on the lives of autistic children and young people?

At St. John's, we have a proud history of making a positive difference to the lives of young people, We are now looking for incredible Residential Support Workers to help us continue making that difference!

As a Residential Support Worker, you will work under the supervision and guidance of the Care Management Team, Senior Residential Support Workers, and Therapy Teams. You will support learners in all residential houses and the community, assisting with social and academic activities.

Our aim is to ensure all learners have equal opportunities to develop their independence and social skills, preparing them for adult life.

What will you be doing?

• Supporting learners with self-care and independence skills such as eating, drinking, washing, bathing, using the toilet, managing incontinence, dressing, mobility, and medication administration.
   
• Ensuring learners' care files are kept up to date and accurate.
   
• At the start of each shift, reviewing communication and log books, and liaising with staff at handover to ensure learners' needs are well documented and addressed.
   
• Establish supportive relationships with learners and encourage the development of stable relationships.
   
• Promote the emotional health and self-esteem of learners and support them through changes in their living situation and personal circumstances.
   

• Accompanying learners into the community to take part in social and recreational activities such as bowling, cinema trips, and dining out, helping them build confidence and enjoy meaningful experiences beyond the college setting. 

We are recruiting 38week/52week positions for our Ashington Gardens, Telscombe Road, College View, and Pier View homes. Residential Support Workers will primarily be based at one location but may be required to work flexibly across all homes as operational needs require.

We are also accepting applications for our bank staff team, offering flexible, ad hoc shifts to cover staffing needs as required. If you are interested in joining the bank, please state this clearly in the supporting information section of your application.

In return, we offer a fantastic working environment, generous holidays, career development opportunities, and more!

Visa Sponsorship: This position is not eligible for visa sponsorship, including visa extensions or transfers. Applicants must have their own valid right to work in the UK and be able to work the full hours required for the role for the duration of their employment. Ambitious about Autism is unable to provide sponsorship for this position.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Residential Support Worker - St.Johns - 2026.pdf (0.86 MB)

Senior Recovery Support Worker

Substance Misuse Portsmouth Recovery and Housing Services

22.5 hours per week, Permanent

Scale Range: 24 - 28 (£17,444 to £19,827 per annum based on 22.5 hours per week)+ unsocial hours payment

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You'll Make

The Society wishes to recruit a Senior Recovery Housing Support Worker to join the team in delivering supported housing within the Integrated Substance Misuse Recovery Services in Portsmouth. Based across various hostels in Portsmouth, you will work in a person-centred and trauma-informed approach to support individuals who want to make changes to their lives by supporting them to access interventions that are important to them.

Who We're Looking For

We are looking for someone who brings their authentic self to work and possesses the skills, experience, and understanding required to work with adults experiencing alcohol and substance misuse issues. You will have experience working with this client group, understand the impact of substance misuse on individuals and the wider community, and be capable of managing a client caseload safely and effectively.

Essential Skills and Qualities

• Responsible for the effective daily operation of the services managed, the direct supervision of staff, and delegating work appropriately
• Ability to build good working relationships with stakeholders and funders, consulting effectively and attending all meetings as required
• Capability to develop and oversee the implementation of the trauma-informed recovery model and good practice across the service
• Ability to lead and motivate the staff team to ensure a consistently high standard of service delivery and continuous improvement
• Self-reflective, motivated, and able to work independently (including lone working) as well as part of a team
• Innovative and able to engage meaningfully with service users
• Strong ability to assess people’s needs and risks alongside good risk management skills
• Accurate record-keeping and reflective thinking skills
• Knowledge of the needs of vulnerable people with histories of homelessness, drug and alcohol dependency, and mental health needs
• Ability to respond to crisis management, keep the client at the centre of the work, and make full use of local resources and services 

What We Can Offer You

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk: 

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card 

To apply, please send your CV & cover letter explaining why you would be suitable for the position. Please note that CVs alone will not be considered during shortlisting.

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: 9am on Wednesday 26^th August 2026

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier. Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.

Reconnect Worker

We are seeking a compassionate Reconnect Worker to make a real, immediate impact by helping young people and families rebuild relationships, reduce conflict and prevent homelessness before it begins.

Position: Reconnect Worker
Salary: £11,177.20 per annum
Location: North Tyneside, with travel across the North East
Hours: Part-time, 15 hours per week
Contract: Permanent
Closing date: 26 August 2026

About the role

As Reconnect Worker, you will provide family support and mediation to young people aged 11 to 25 and their families during periods of conflict, crisis or relationship breakdown.

Working across schools, Nightstop placements and Depaul UK services, you will help improve communication, strengthen family relationships and reduce the risk of youth homelessness.

Key responsibilities include:

· Providing focused family support and mediation

· Managing a small caseload of young people and families

· Completing risk and needs assessments

· Developing structured support plans with measurable outcomes

· Supporting families to resolve conflict and rebuild stability

· Working with schools, local authorities, Nightstop hosts and other agencies

· Developing effective referral pathways

· Advocating for young people and families when safeguarding concerns arise

· Maintaining accurate case records and monitoring progress

· Following safeguarding, equality, health and safety and lone-working procedures

· Contributing to service development, peer learning and reflective practice

The role requires independent travel and working from different locations across the North East.

About you

You will have significant experience supporting young people and families experiencing conflict or crisis. You will be reflective, creative and solution-focused, with the ability to remain impartial during challenging situations.

You will also have:

· Experience managing a caseload and working independently

· Experience completing risk assessments, needs assessments and support plans

· Strong relationship-building skills

· The ability to work collaboratively with external agencies

· Excellent organisation and case-recording skills

· A strong understanding of safeguarding and professional boundaries

· A commitment to strengths-based support

· A commitment to equality, diversity and inclusion

You will hold a Level 4 Interpersonal Mediation Practitioner’s Certificate or be willing to complete the qualification before the end of your probation period. Training will be provided if required.

Experience delivering family mediation and an understanding of youth homelessness would be advantageous.

About Depaul UK

Depaul UK works to prevent homelessness and provide accommodation and support for marginalised young people. Established in 1989, the charity now supports thousands of young people each year to find safety, stability and more positive futures.

Benefits include annual leave equivalent to 26 days for full-time employees, increasing with service, flexible working options where suitable, tailored training, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme, cash health plan and a range of discounts.

Depaul UK is committed to fair and inclusive recruitment. An appropriate DBS check will be undertaken where required, and a criminal record will not automatically prevent appointment.

Other roles you may have experience of could include: Family Support Worker, Mediation Worker, Youth Support Worker, Homelessness Prevention Worker, Early Intervention Worker, Family Intervention Worker, Family Liaison Worker, Young People’s Support Worker or Reconnect Practitioner.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP

Specialist IOM Recovery Worker (Supported Housing)

37 Hours per week

Permanent

Southampton

Salary Scale: 24 - 28 (£28,687 - £32,606 per annum)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You’ll Make

Are you looking for a role that makes a real difference in people’s lives, that is both rewarding and fulfilling?

An exciting opportunity has arisen to work at our Integrated Offender Management (IOM) House in Southampton.  The project opened in 2015 and is designed to work with housing and substance use issues who are part of the Hampshire Integrated Offender Management Scheme. The IOM House seeks to provide an opportunity to engage in a substance free and safe environment. 

IOM is a partnership and joint approach by the Police, Probation and the Society of St James to work with people who have substance use issues as well as being involved in the criminal justice service.

You will work as part of a wider team, (although it will be mostly lone working) within the IOM House and in area of Southampton. There may be other professionals hot desking from the project and they also support the house staff and residents. The roles within the IOM House will be forging partnerships to motivate and support service users to: improve their daily living skills, retain and sustain their accommodation, engage with meaningful occupation or learning opportunities while promoting empowerment and independence.

Working in partnership with the local IOM Police and Probation teams you will ensure the residents maintain engagement with the IOM Scheme and that the environment in the house is positive, supportive and safe. You will be expected to develop the project to ensure residents have structure and routine, whilst working with the residents in a trauma informed way. You will need to communicate and build links with the local services as well as county-wide IOM Teams to ensure effective partnership working. 

Who We’re Looking For

The successful candidate will have knowledge and/or experience of working with individuals with complex needs within a supported housing environment and have knowledge of the criminal justice system and related issues. You will be highly motivated and able to work on your own initiative and as part of a team, with good organisational and IT skills.

Essential Skills and Qualities

● Experience/knowledge of working with people with diverse needs and histories of homelessness, mental health problems, offending behaviour and/or substance misuse

● Knowledge of local organisations providing support, interventions and employment/learning opportunities

● Be able to lead by example when working within a team

●        Be able to make decisions and problem solve

● Good organisational skills and the ability to work on your own initiative

● Excellent time management to ensure all tasks completed with the ability to prioritise

● Experience of working creatively to motivate and engage adults

● Understanding of equality and diversity, with respect to staff and Service Users

● Knowledge of safeguarding, protection procedures and protocols for vulnerable adults

● Working knowledge of housing management duties for a housing project such as routine H&S checks, testing the fire alarm, reporting maintenance issues (6 bed property)

● Claiming benefits for our residents including Housing benefit and Universal credit when needed

● Enhanced DBS required for this role

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

● A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays

● Flexible working options

● Buying additional annual leave

● Comprehensive induction and training

● Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme

● Company cycle to work scheme

● Discounted laptops and computers with Jamie’s Computers

● Electric Car Scheme

● Blue Light Card 

To apply, please send your CV and Covering Letter explaining how you meet the essential criteria. Please note that applications without a cover letter will NOT be considered

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: Friday 11th September 2026 

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion. 

Relief Recovery Worker

Southampton

Zero Hours/ Relief

Pay Rate: £13.38 per hour

About Us 

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high-impact, person-centred accommodation services to adults and young people experiencing homelessness, problematic substance use, and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at-risk and socially excluded members of society.

The Impact You’ll Make

As a Relief Recovery Worker, you will provide crucial, flexible cover across our accommodation services in Southampton. You will step in to help individuals with a history of homelessness get back on their feet by delivering floating and accommodation-based housing support. Working in a trauma-informed way, you will help service users make positive changes, build independence, and access key support services across the city.

Who We're Looking For

We are looking for an adaptable, empathetic, and enthusiastic individual who can thrive in a dynamic support environment. You should be self-motivated, calm under pressure, and deeply committed to supporting vulnerable adults with complex needs.

Essential Skills and Qualities

• Experience: Previous background working with vulnerable individuals, particularly those experiencing homelessness, mental health issues, or substance misuse. 
• Support Delivery: Knowledge of person-centred support planning, harm minimisation, and trauma-informed care. 
• Safety & Safeguarding: Understanding of risk assessments, managing challenging behaviour, and safeguarding vulnerable adults. 
• Communication & Boundaries: Excellent interpersonal skills with the ability to maintain professional boundaries and build trusting relationships. 
• Travel Requirements: A valid driving licence is essential for travel between various locations across Southampton; however, we may consider non-drivers for available shifts in other projects within SSJ.
• Tech Skills: Proficient IT skills for record-keeping and updating client data systems.

What We Can Offer You

SSJ recognises that our staff are our greatest assets. We value and recognise our team, offering flexible working alongside the satisfaction of directly helping people at risk: 

• Pro-rata annual leave entitlement based on hours worked 
• Flexible, casual hours to fit around your availability 
• Comprehensive induction and ongoing training 
• Counselling, financial, personal support, and health/wellbeing services via our Employee Assistance Programme 
• Cycle to Work scheme 
• Discounted laptops and computers via Jamie’s Computers 
• Access to the Electric Car Scheme 
• Blue Light Card eligibility

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life. 

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application Closing Date: Friday 4^th September 2026

Due to the high number of expected applicants, we reserve the right to close this vacancy earlier. Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.