79 Accommodation support worker jobs

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Supported Housing Support Worker to join our Horsham Y team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 27 September at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

We're looking for 3 kind, compassionate and resilient Enhanced Support Worker's to join our Mental Health Social Care Service in Westminster. No personal care or experience required, just the right values.

£31,200.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

This Service operates across multiple sites, and all staff are required to work flexibly across each hub as part of the service.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
• Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
• Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
• Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team

Essential:

• Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

• Experience working in mental health

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Join our Housing First team and make a lasting difference to people experiencing homelessness and multiple, complex needs. As a Housing First Worker, you will provide personalised, trauma-informed support to individuals in their own homes, helping them build independence and sustain long-term tenancies. You will develop person-centred support and safety plans, manage risk, work closely with partner agencies and build strong support networks around each resident. Using a compassionate, strengths-based approach, you will empower people to achieve their goals, connect with their communities and create lasting positive change.

Main Purpose Of Job:

The Housing First Worker is part of a small dynamic team delivering a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.

Please use the link below to learn more about the principles of Housing First:

The Principles of Housing First | Homeless Link

Main Areas Of Responsibility:

• Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies.
• Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information.
• Liaise with other agencies to facilitate access to support.
• Regularly review the person-centred support plan to update, record and monitor progress of caseload.
• Build and maintain networks with staff from other stakeholders building support around eacjh of our housing first residents.
• Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people.
• Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria.
• Promote, and encourage peer involvement within the service.
• Complete dynamic risk assessments and maintain own safety by following lone working procedures.
• Comply with Homeless Oxfordshire’s policies and procedures.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

About Us 

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities - 

To deliver tailored, holistic support to women affected by violence and abuse and living in the community, including practical and emotional support to increase women’s and children’s safety and meet identified needs.

Experience Required -

Of providing practical and emotional support to women and children affected by domestic violence

Of offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc

Of developing and maintaining effective working relationships with external agencies 

Of working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team via our website.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Friday 2nd October. Interviews will take place weeks commencing 19th October. Apply via our website.

Homeless Support Worker

Southampton Street Intensive Hostel

42 Hours per week, Permanent

Working a rota of 3 days on 3 days off – 8am – 8pm

Salary: £29,453 per annum (calculated for 42 hours per week; equivalent to £25,947 FTE for 37 hours)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

Make a real difference where it matters most. Come join SSJ as a Homeless Support Worker.

The Impact You'll Make

Working in our 24/7 intensive homelessness accommodation, you will provide critical life skills and housing-related support to individuals with complex needs. Your core focus will be on driving key outcomes—such as improving daily living skills, boosting self-esteem, enhancing long-term health, and encouraging engagement with support services and meaningful occupation.

Your daily responsibilities will include:

• Promoting Harm Reduction & Health: Facilitating harm minimisation (including needle exchange procedures and Naloxone administration) and encouraging healthy lifestyle choices. 
• Teaching Basic Life Skills & Housing Management: Supporting residents with budgeting, tenancy processes, breakfast preparation, and maintaining personal/communal hygiene. 
• Key-Work & Support Planning: Assisting with risk assessments, updating case notes/IT systems, logging maintenance requests, and coordinating room clearances and turnarounds. 
• Providing Essential Emotional & Community Support: Offering empathy and stability while helping residents access volunteering, training, or opportunities like selling The Big Issue. 
• Maintaining Safety: Carrying out regular welfare checks, reporting safeguarding concerns, and handling incoming rent/petty cash in line with financial procedures.

Who We're Looking For

We are searching for someone with a compassionate approach who can deal with difficult or challenging behaviour calmly, effectively, and professionally.

Essential Qualities, Skills & Knowledge

• Communication & IT Skills: Ability to listen, build positive relationships, and maintain accurate records (case notes, handover logs, emails) using IT systems. 
• Adaptability & Initiative: Able to work flexibly on a 12-hour shift rota, respond effectively to emergencies, and manage time well within a team. 
• Empathy & Awareness: A genuine sense of humor, dynamic understanding of equality and diversity, and strict adherence to professional boundaries. 
• Key Domain Knowledge: Understanding of mental health, substance use, lone working, and adult safeguarding/protection.

Desirable Experience

• Prior experience working with individuals with histories of homelessness, mental health problems, or substance misuse in a residential or supported housing environment.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Card Scheme
• Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life. 

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website

Closing Date: Friday 4^th September 2026 

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.  

Family Support & Mediation Worker

We are seeking a Family Support & Mediation Worker to help young people and families experiencing conflict rebuild relationships and prevent homelessness.

Position: Family Support & Mediation Worker
Salary: £27,943 FTE, £11,177.20 actual salary
Location: North Tyneside, with travel across the North East
Hours: Part-time, 15 hours per week
Contract: Permanent
Closing Date: 20 September, 2026

About the Role

This is a rewarding opportunity to work directly with young people aged 11 to 25 and their families, providing practical support and mediation during periods of conflict, crisis or relationship breakdown.

You will manage a small caseload, helping families improve communication, resolve difficulties and build stronger relationships. The aim is to intervene early, reduce family breakdown and help prevent young people from becoming homeless.

Working across the North East, you will build strong relationships with young people, families, schools and other professionals.

Key responsibilities include:

· Providing family support and mediation to young people and their families

· Managing a small caseload and developing individual support plans

· Completing risk and needs assessments

· Helping families improve communication and work through conflict

· Supporting young people to remain safely within their family or support network wherever appropriate

· Working closely with schools, local authorities, homelessness services and other agencies

· Developing referral pathways and building relationships with partner organisations

· Responding appropriately to safeguarding concerns

· Maintaining accurate case records and monitoring outcomes

This is a mobile role requiring independent travel across the North East.

About You

You will have experience supporting young people, families or individuals experiencing challenging circumstances and will be confident building relationships with people who may be experiencing conflict or crisis.

You will also have:

· Experience managing a caseload or providing one-to-one support

· Strong communication and relationship-building skills

· Experience of risk assessment, support planning or safeguarding

· The ability to remain impartial and calm in difficult situations

· Confidence working independently and with external agencies

· Good organisation and case-recording skills

· A strengths-based, solution-focused approach

You do not need to already hold a mediation qualification. Full training will be provided, including support to complete the Level 4 Interpersonal Mediation Practitioner's Certificate during your probation period.

Experience of family mediation, youth work, family support or homelessness prevention would be particularly welcome.

About the Organisation

The organisation is a national charity working to prevent homelessness and provide accommodation and support for young people experiencing disadvantage.

You will join a supportive, values-led organisation offering 26 days' annual leave, increasing with service, employer pension contributions of up to 7%, tailored training and development, an Employee Assistance Programme, cash health plan and a range of employee discounts.

Other roles you may have experience of could include: Family Support Worker, Youth Support Worker, Family Liaison Worker, Family Intervention Worker, Early Help Worker, Homelessness Prevention Worker, Mediation Worker, Young People's Support Worker, Youth Worker or Key Worker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

#INDNFP

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Supported Housing Support Worker to join our teams at Gareth Stacey House and Lansworth House, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 20 September 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Job Role: Supported Housing Worker

Salary: £26,200 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Trowbridge

Additional information:

• Participation in an on-call, out-of-hours rota
• Valid driver's license and access to a car for business purposes

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Supported Housing Worker within the Connect Wiltshire service, you’ll provide person-centred, high-quality support and housing management to single homeless clients with low to medium support needs, living in designated properties. Your focus will be on helping individuals progress towards greater independence, ensuring sustainable move-on within defined timescales.

Connect Wiltshire is a multi-agency partnership led by Turning Point and commissioned by Public Health. In this role, you’ll play a pivotal part in delivering the supported accommodation element of the service. You’ll work closely with partner agencies to support clients with complex needs, many of whom are in early recovery or abstaining from drugs and alcohol.

This is a rewarding opportunity to make a meaningful impact in people’s lives, helping them build stability and resilience through tailored support and collaborative working.

What you’ll be doing:

• Manage referrals into the service, ensuring a smooth and supportive assessment process.
• Create and deliver personalised support plans and risk assessments to help clients thrive.
• Champion safeguarding by following policies and procedures to keep everyone safe.
• Empower clients by offering advice, information, and support to connect them with the right services.
• Oversee the day-to-day running of the service, making sure everything’s safe, running smoothly, and in line with health and safety standards.

What we’re looking for:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Able to build effective relationships with clients and services.
• A valid UK driving licence and access to own vehicle is required - business insurance will be required for roles involving travel to work

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Homeless Support Worker

 Emergency Bed Support - Patrick House and Southampton Street Homeless Hostels 

Permanent, 35 hours per week 

3 days on / 3 days off, 8am-6pm (30mins unpaid break) 

Salary: £25,527 per annum (pro rata of 26,986 per annum FTE)

About Us:

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society. 

The Impact You'll Make:

You will work across two of our key hostels providing the vital emotional, practical and consistent, high-quality support needed to help individuals with complex needs regain their footing.  You will collaborate with onsite teams and partner agencies to transition people from emergency beds into the stability of permanent supported accommodation. Whether it’s navigating mental health challenges or helping someone manage substance misuse, your presence directly contributes to ending the cycle of homelessness.

Who We're Looking For:

We’re looking for a positive, flexible and resilient individual with great communication skills, a passion for helping vulnerable adults and a belief that safe housing is a fundamental human right. 

You will have good organisational and IT skills, and the ability to work on your own initiative as well as part of a team. 

You must have experience of or interest in:

• The issues faced by people experiencing homelessness
• Dealing with difficult and challenging behaviour.
• The effects of alcohol and substance use on mental health.
• Equality and diversity.
• Safeguarding vulnerable adults. 

Essential Skills and Qualities: 

To be successful in this role you will need:

• Knowledge & Interest: A deep understanding of (or a strong desire to learn about) homelessness, substance misuse, and the intersection of addiction and mental health.
• Professionalism: Proven ability to manage challenging behaviours and a steadfast commitment to safeguarding vulnerable adults.
• Operational Skills: Strong IT and organisational skills to manage caseloads and documentation effectively.
• Values-Driven: A dedicated commitment to equality, diversity, and inclusive practice.
• Driving Licence: A valid driver’s license and access to a car is essential as you will be working across our 2 hostels on a 3 days on / 3 days off work pattern, starting at Southampton Street 8am- 12pm and then onto Patrick House 12.30pm-6.30pm. 

What we can offer you:

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers 

To apply, please send your CV & cover letter explaining why you would be suitable for the position.

Please note that CV's alone will not be considered during shortlisting. 

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life. 

Application closing date: Friday 25th September 2026 

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier. 

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion. 

PURPOSE OF POSITION

This role is responsible for delivering a high-quality, trauma-informed and gender-informed support service for women living in the Complex Needs service. The post-holder will hold a caseload of women residents who may be experiencing multiple disadvantage, including homelessness, rough sleeping, domestic abuse, mental ill health, substance use, exploitation, offending histories, social isolation and complex trauma.

The Women’s Support Worker will provide persistent, compassionate and practical support to women who may find it difficult to trust services, sustain engagement or accept support consistently. The role requires someone who can build safe, respectful relationships at the woman’s pace, while maintaining clear professional boundaries and supporting women to stabilise, feel safer, reduce risk and work towards their own goals.

The post-holder will work as part of the wider frontline support team, leading on support planning, advocacy and multi-disciplinary working for women residents. They will also support colleagues’ day to day to apply gender-informed practice, strengthen engagement with women and ensure support is coordinated, responsive and centred on women’s safety, choice and wellbeing.

This role forms part of a seven-day rota and will include some evening and weekend working.

WHY THIS ROLE IS DIFFERENT

This specialist frontline role is for someone who wants to make a real difference with women who have experienced exclusion, trauma and barriers to support. You will hold a focused caseload, build trust and coordinate support that helps women feel safer, more connected and able to move forward.

At Your Place, you will join a values-led organisation committed to ending homelessness and providing safe, supportive accommodation. You will be supported through reflective practice, team learning and collaboration with colleagues, managers and partners.

This role gives you the opportunity to shape gender-informed support across the Complex Needs service. You will support colleagues with engagement, risk, safety and advocacy, while keeping women’s voices, choices and experiences central to support planning. Our Values in this role:

• Compassion: We meet women with empathy, patience and respect.

• Inclusion: We value women’s identities, experiences and voices.

• Collaboration: We work with women, colleagues and partners to reduce risk and improve outcomes.

• Growth: We support women, colleagues and services to learn, develop and build on strengths.

RESPONSIBILITIES & ACCOUNTABILITIES

• Deliver safe, consistent and high-quality support to women living in the Complex Needs service.

• Hold and manage a caseload of women residents, ensuring support plans, risk assessments and safety plans are clear, current and outcome focused.

• Lead on casework, advocacy, support planning and reviews, ensuring agreed actions are followed through and progress is recorded.

• Build trusting, persistent and professional relationships with women who may be difficult to engage, distrustful of services or reluctant to accept support.

• Use trauma-informed, gender-informed, strengths-based and motivational approaches to assess needs, plan support and promote positive change.

• Assess, monitor and respond to safeguarding concerns, risk, incidents, non-engagement and changes in presentation, escalating concerns appropriately.

• Coordinate multi-agency support with health, mental health, substance misuse, domestic abuse, criminal justice, adult social care, housing, police and specialist women’s services.

• Lead or contribute to MDT meetings and case discussions, ensuring clear actions, accountability and follow-up to reduce risk and improve outcomes.

• Promote women’s safety, recognising risks linked to trauma, exploitation, coercion, abuse, unsafe relationships, rough sleeping and homelessness.

• Support women to access healthcare, benefits, mental health support, substance misuse services, advocacy, legal advice, education, training and meaningful activity.

• Support the wider frontline team to apply gender-informed approaches in day-to-day casework, engagement, risk management and safeguarding practice.

• Respond to referrals, ensuring eligibility, risks and support needs are clearly understood and recorded.

• Maintain accurate, timely and high-quality records of casework, support activity, safeguarding actions, risk, outcomes and multi-agency communication.

• Work within Your Place policies and procedures, including safeguarding, equality and diversity, data protection, health and safety and professional boundaries.

• Contribute to reflective practice, team learning and service improvement within a Psychologically Informed Environment.

PERSON SPECIFICATION

The requirements below set out the experience, knowledge and personal qualities needed for this role. We welcome candidates with relevant direct experience, education, training or lived understanding of the issues affecting women with complex needs.

Experience, education and knowledge

• Experience of supporting women or adults experiencing multiple disadvantage, complex needs, homelessness, rough sleeping, trauma, domestic abuse, mental ill health, substance use, exploitation or social exclusion.

• Relevant education, training or qualification in women’s support, trauma-informed practice, safeguarding, domestic abuse, mental health, substance use, social care, psychology, criminology, housing, homelessness or a related field.

• Experience of building trust with people who may be difficult to engage, inconsistent in contact, distrustful of services or reluctant to accept support.

• Experience of holding or contributing to a caseload, completing support plans, risk assessments, safety plans, reviews and case notes.

• Understanding of safeguarding, risk management, professional boundaries, confidentiality, equality and diversity, and data protection.

• Awareness of multi-agency working and the role of health, mental health, substance misuse, domestic abuse, criminal justice, adult social care, housing and specialist women’s services.

Skills and abilities

• Ability to provide trauma-informed, gender-informed, strengths-based and practical support.

• Ability to assess risk, respond to safeguarding concerns and escalate appropriately.

• Ability to advocate for women and coordinate support with colleagues and external partners.

• Ability to communicate clearly, build professional relationships and maintain boundaries.

• Ability to manage a caseload, prioritise work and keep accurate records.

• Ability to support women to access services, build confidence and take realistic steps towards safety, stability and independence.

• Good IT skills, including Microsoft Office and case management systems, or willingness to learn.

Personal qualities

• Compassionate, non-judgemental and respectful, with a strong commitment to supporting women affected by homelessness, trauma and multiple disadvantage.

• Patient, persistent and able to build trust at the woman’s pace.

• Reflective and open to learning, supervision, feedback and development.

• Calm and professional when responding to challenging, high-risk or emotionally demanding situations.

• Able to work independently while contributing positively to a wider frontline team.

• Committed to Your Place values of Compassion, Inclusion, Collaboration and Growth.

Desirable

• Experience in a women-only service, complex needs accommodation, rough sleeping pathway, domestic abuse service or specialist homelessness service.

• Experience using In-Form or a similar case management system.

• Knowledge of local services and pathways for women experiencing homelessness, domestic abuse, mental health needs, substance use or exploitation.

Offer of this role is subject to satisfactory DBS and employment checks being completed before starting employment.

Working across South Essex, as a Specialist Outreach Support Worker you'll provide trauma-informed, person-centred support to people at risk of homelessness, helping them maintain their accommodation and access the services they need to thrive.You'll use your specialist knowledge and experience to support customers with complex needs, promote tenancy sustainment, and contribute to improving homelessness prevention practice across the team and wider service. You’ll be part of a team that’s inclusive, customer-led, and always striving to do better, for our communities and for each other.  

As you'll be be traveling across the South Essex region, a UK driving licence and access to a car is essential for this role. 

What you’ll do

• Manage a caseload of customers, delivering tailored support that promotes independence and positive outcomes.
• Support customers with complex needs, including budgeting, education and training opportunities, tenancy-related issues, and access to specialist services.
• Carry out assessments, risk assessments, support planning, reviews, and crisis intervention as required.
• Run drop-ins across South Essex, offering support, encouragement, and practical help
• Work collaboratively with statutory, voluntary, and community organisations to improve outcomes for people at risk of homelessness.
• Support customers to access services relating to mental health, substance misuse, physical health, employment, and wellbeing.
• Maintain accurate customer records, case notes, and performance data in line with organisational and regulatory requirements.

What you’ll need

You're a compassionate and resilient professional who is passionate about helping vulnerable people achieve stability and independence. You're able to build trust quickly, work effectively with people in crisis, and deliver meaningful support that makes a lasting difference. You're a proactive team player who combines excellent communication skills with strong problem-solving abilities and a customer-centred approach.

• Experience supporting vulnerable people in housing, homelessness, or substance misuse services
• Strong knowledge of housing law, homelessness prevention, and welfare benefits
• Confidence engaging with people in crisis and chaotic situations
• Ability to create strength-based support plans and carry out assessments
• Excellent communication, IT, and record-keeping skills
• Good numeracy skills, including the ability to support customers with budgeting, debt management, and benefit maximisation.
• A proactive, organised, and customer-focused approach to your work.
• The ability to work independently as well as collaboratively within a team.
• Willingness to work flexibly, including outside normal office hours when needed
• A UK driving licence and access to your own car

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Up to 10% pension contribution
• Family-friendly policies

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Interviews will be held in person at our Pitsea office on the 21st September.  

We're looking for a kind, compassionate and resilient specialist Support workers to join our Mental Health Social Care Service in Ealing.

£31,593.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London.

The working pattern for this role Includes: a mixture of early shifts (7:30am-3:30pm or 8am-4pm) and late shifts (2pm-10pm), including weekends, usually around two full weekends per month.

What you'll do:
* Build supportive, trusting relationships with young people and provide psychologically and emotionally informed support, maintaining a calm, consistent and professional presence at all times.
* Take the lead on keywork for young people with more complex mental health needs, using creative and reflective approaches to help them achieve their support and recovery goals.
* Proactively contribute to risk assessment and safety planning, supporting positive risk-taking while ensuring appropriate escalation through safeguarding and clinical pathways when concerns arise.
* Work collaboratively with young people to co-produce their support and risk plans, ensuring their voice, choice and agency are central to all decision-making.
* Provide practical and enabling support around daily living activities - including budgeting, cooking, self-care, routines, attending appointments, and developing community links.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Strong advocate for young people - able to confidently represent their views and best interests in multi-agency and community settings.
* Deeply values co-production - works in genuine partnership with young people to ensure support is personalised and meaningful.
* Strong understanding of how trauma, adversity and systemic inequalities can shape a young person's experiences, behaviour and mental health.

What you'll bring:
Essential:
* Significant experience supporting young people or adults with complex mental health needs, ideally in hospital discharge, step-down or supported accommodation settings.
* Strong understanding of risk assessment, safety planning and safeguarding, with confidence to escalate concerns appropriately.

Desirable:
* Level 3 (or above) qualification in Health & Social Care, Psychology, Mental Health, or related field, or equivalent professional training.
* Experience contributing to multi-disciplinary meetings such as ward rounds, discharge planning or CPA reviews.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

Are you looking for a rewarding role within an intersectional feminist organisation? We have an incredible opportunity for a Refuge Support Worker to join Solace Women’s Aid.

Solace exists to end the harm done through gender-based violence. We work to prevent violence and abuse and provide services to meet the individual needs of survivors, particularly women and children.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Enfield Refuge Service provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Support Workers provide emotional and practical support including housing support, legal options, police liaison and guidance around child contact, benefits, financial advice and accessing therapeutic support services.

About the Role

Our Refuge Support Workers provide advice and support to women who have experienced domestic abuse. You will carry out risk and needs assessments, develop support plans and provide key work to women survivors. You should have demonstrable experience of working within this or a similar client group.

About You

You will have an in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.Your experience of managing risk and following case management procedures will be essential to the success of this role.

You have a strong understanding of women’s needs and be able to support them to assess risk, develop safety plans and support them by linking with other agencies. You will have a working knowledge of the available legal remedies, housing, and welfare benefits, as well as experience of providing workshops.

In addition to case management, you will be required to undertake housing management responsibilities including health and safety and maintenance of the refuges. You will have excellent administrative and time management skills.

An in depth understanding of the needs of women and children from diverse backgrounds is essential.

Additional Information

The postholder will be based at our Enfield Refuge, providing on-site support to survivors on a part-time basis (15 hours per week). Given the nature of this role, we are unable to offer hybrid working for this position.

The salary for this post is £11,754 - £12,268 (pro-rata of £29,385 - £30,671 Unqualified)) or £12,268 - £13,049 (pro-rata of £29,923 - £32,623 (Qualified)).

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Two paid wellbeing days
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits, and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.

We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies

Deputy Outreach Manager

We are seeking an experienced Deputy Outreach Manager to help lead high-quality services supporting young people facing homelessness in North Tyneside.

Position: Deputy Outreach Manager
Salary: £32,606 per annum
Location: North Tyneside
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing date: 21 September 2026

About the role

Depaul UK is looking for a confident and proactive Deputy Outreach Manager to help lead services supporting young people experiencing homelessness and other complex challenges.

Working alongside the service manager, you will support the day-to-day delivery of safe, effective and person-centred services, providing leadership to frontline teams and helping young people move towards safe and independent futures.

Key responsibilities include:

· Supporting and supervising staff to deliver high-quality services

· Ensuring effective safeguarding, risk assessment and support planning

· Maintaining high standards of support for young people both in accommodation and within the community

· Supporting effective housing management

· Ensuring health and safety standards are maintained

· Managing local project budgets

· Building strong relationships with commissioners, stakeholders and delivery partners

· Working collaboratively with internal teams to ensure the smooth running of services

· Supporting service quality, compliance and continuous improvement

About you

You will have management or supervisory experience and a background in services supporting young people or others facing complex challenges.

You will understand safeguarding and risk management and have experience of making sound decisions in complex situations. Experience of risk assessments and support planning is also essential.

You will be a confident and collaborative leader, able to support and motivate colleagues while maintaining clear professional boundaries and consistently high standards.

Experience of Ofsted compliance would be advantageous, but is not essential.

Above all, you will share Depaul UK's commitment to equality, dignity and helping young people achieve positive and lasting change.

About Depaul UK

Depaul UK has been tackling homelessness since 1989. From its beginnings as a single housing project in North London, the charity has grown to provide accommodation, prevention and support services to thousands of marginalised young people across the UK.

Inspired by the values of St Vincent de Paul, Depaul UK believes in the intrinsic worth of every person and takes practical action to help people build brighter, more independent futures.

Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.

Other roles you may have experience of could include: Deputy Service Manager, Outreach Manager, Homelessness Services Manager, Supported Housing Manager, Deputy Project Manager, Team Leader, Senior Support Worker, Youth Homelessness Manager or Supported Accommodation Manager.

Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.