Accommodation support worker jobs

Join Our Team as a Mental Health Practitioner
Location: Stewart Garden’s, Dawlish, Devon.

Working hours: 1 x Part-time role available (21 hours per week - over a 7 day week rota across two ECRS locations in Devon)

Devon Enhanced Community Recovery Service (ECRS)
We provide specialist, CQC-registered supported accommodation for adults with complex mental health needs. Our focus is on recovery, building independence, and helping people move towards their future goals.

Are you an experienced Mental Health Practitioner looking to make a real impact? We’re seeking a dedicated individual to join our integrated team at Stewart Garden’s, delivering high-quality, recovery-focused care to people with complex and enduring mental health needs.

This is a varied and rewarding role where you’ll provide clinical leadership, support transitions, mentor staff, and ensure person-centred care planning.

What will you do?

• Deliver and oversee clinical care for service users
• Complete robust clinical assessments and attend key meetings (CPA reviews, Section 117, referrals)
• Support transitions from hospital/CAMHS to community placements
• Facilitate training on recovery models, medication, capacity, and more
• Mentor staff and promote reflective practice
• Oversee risk assessments and ensure governance standards
• Liaise with external professionals and provide reports for GPs, tribunals, and stakeholders

What we’re looking for:

• Qualified Mental Health Professional (Nurse, OT, Social Worker, Psychologist) with 12+ months post-registration experience
• Experience supporting individuals with complex mental health needs
• Knowledge of Mental Health Act, DoLS, MCA, and safeguarding procedures
• Strong clinical reasoning and assessment skills
• Excellent communication and report-writing abilities
• Ability to work flexibly and collaboratively
• Proficiency in IT systems and clinical record keeping
• Understanding of CQC standards

If you’re committed to recovery-focused, person-centred care and want to lead by example, we’d love to hear from you.

Apply today and help us deliver outstanding mental health support!

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Merton.

Sounds great, what will I be doing?

We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.

Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.

At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.

When will I be working?

You will be working between the hours on 9am - 5.18pm, Monday to Friday 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Homelessness Service in Windsor.

Sounds great, what will I be doing?

The main purpose of this role is to support rough sleepers on the RBWM housing pathway. The resettlement team help service users to maintain their tenancies and remove the risk of homelessness. 

You will be responsible for developing, supporting and maintaining independent living skills and general wellbeing for 25 service users within the Support Service

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

PLEASE NOTE YOU WILL NEED TO HAVE A CAR YOU CAN USE FOR WORK PURPOSES AND A VALID DRIVING LICENCE 

You should have a strong understanding of the issues faced by individuals at risk of homelessness and the skills to support them in maintaining their tenancies. You will have experience working with people with a range of mental health conditions, including dual diagnosis, and demonstrate the ability to communicate with empathy, dignity, and respect. A solid understanding of safeguarding and how to respond appropriately is essential.

Experience working with individuals who have experienced homelessness, rough sleeping, or temporary accommodation is required, particularly those with complex needs such as substance use, mental health issues, and offending histories. The candidate should be familiar with recovery principles and approaches, and committed to empowering service users to make informed choices and work toward independence.

You must be able to work both independently and as part of a team, including supporting the induction of peer staff and volunteers. An awareness of lone working and health and safety practices is important, alongside motivation to uphold professional standards and use management and peer support to maintain resilience. Good IT, literacy, and numeracy skills are essential, including proficiency in MS Word, Outlook, and email communication.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours‘on-call rota’

At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

We are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you.

As Deputy Supported Housing Manager, you will play a central role in our- supported accommodation for young people aged 16–25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported.

Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. 

In delivering the role, you will work closely with the Supported Housing Manager, while supporting the wider team to deliver consistent, compassionate support. You will be responsible for:

Service Provision: Supporting the Supported Housing Manager with the daily operations of the services so that they meet the requirements of the service specification including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services team to complete estate inspections and health and safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Supported Housing Manager ensure effective income collection for all beds, working closely with the Rents team to create a rent payment culture.

Leadership and People Management: Directly line manage team members, ensuring their service delivery, working culture and personal development mirror best practice. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries.

General: Be a member of the out of hours ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.

About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.

You will bring experience of working in supported housing or similar services for young people and/or adults at risk, alongside experience in managing or supervising a team. You will have a strong understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a solid grounding in Trauma-Informed Care and Psychologically Informed Environments.

You will be an effective communicator with confident facilitation skills, able to navigate challenging situations with calmness and clarity. You will also have experience of overseeing safeguarding procedures within residential settings, and a clear understanding of how to maintain professional boundaries while building trusting, supportive relationships.

We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.

We are seeking an experienced and diligent HR Administrator to provide HR admin support to the organisation. You will be responsible for all HR administration, including the production of HR paperwork, and serve as the day-to-day generalist HR contact for all employees. We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities. 

This is part-time fixed-term position, as we review the organisation’s needs in this area, and will be subject to review and possible extension at the end of six months.

As a small charity (c. 35 staff including part-time and casual workers), the role will require balancing practical tasks with more senior HR responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) for at least two days per week and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies

You will lead, with support, on the development and delivery of an exciting new Women at Risk (WaR) project seeking to support women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service development, support a coordinated response across multiple agencies already engaged in this work.

You will coordinate and lead a minimum twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.   

You will have management responsibility of a small staff team, take overall lead on case management, coordinate outreach and maintain relationships with key stakeholders to support women to access and engage with a range of services to meet their needs through effective and professional communication.

This is a fantastic opportunity to become part of a passionate, high performing team and develop a service which is meeting identified gaps in local provision.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

This new role will play a key part in delivering Unseen’s fundraising and communications strategy. We’re looking for a passionate, creative communicator to help grow our supporter base and maximise income to support our work to end modern slavery. 

1. Working with service users (in the community and in safehouses at times) to identify support needs and creating a journey plan to lead them towards recovery and independence.
2. Working alongside service users to help them complete the goals in their journey plan, ensuring they are aware of their rights and entitlements and advocating for them
3. Identifying and managing risk with service users.
4. Supporting staff and clients at within our outreach service, and at times in the safehouses.
5. Managing own caseload of service users, ensuring all administrative work is clear, accurate and up to date.

To apply: 

• Please complete the application form. This includes a personal statement of 500 words outlining your suitability for the role, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on 15 March 2026.

Interviews will likely be held around the week of the 23 March 2026.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

We’re looking for a skilled and values-driven Training Manager to design and deliver an accredited development programme supporting ex-service users to progress into Refuge Case Worker roles.

You’ll lead a 3-month accredited training programme followed by 6 months of supported, on-the-job development, with two cohorts each year over a three-year funded period. Managing the programme end-to-end. The training programme will be engaging, directly delivered by you alongside specialist partners. You’ll ensure it is trauma-informed, culturally competent, survivor-led and accredited, combining face-to-face and online learning with structured placements in our refuges.

This role is central to strengthening our workforce, creating safe employment pathways for Black and minoritised women survivors, and building a sustainable, skilled refuge workforce.

Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. Therefore, this post is open only to Black and minoritised i.e. Global Majority, women.

Join The Winchester Beacon in the role of Facilities and Compliance Manager and know that every day you are helping people to rebuild their lives and move on from homelessness. It is an opportunity to shape this new role at an exciting time of growth for the charity. 

The Facilities and Compliance Manager is responsible for overseeing the efficient operation, safety and regulatory compliance of all charity facilities. This role ensures that buildings, systems and operations meet legal standards and support a safe and productive work environment.

Facilities Management

• Manage maintenance, repairs and upgrades across all sites.
• Oversee supplier relationships and service contracts.
• Implement sustainability and energy efficiency initiatives.
• Ensure physical and digital security systems are effective.

Compliance Oversight

• Develop and maintain compliance programmes aligned with UK regulations.
• Conduct audits and inspections; maintain documentation.
• Liaise with regulatory bodies and respond to inspections.
• Train staff on compliance policies and procedures.

Health and Safety

• Lead health and safety initiatives and risk assessments.
• Ensure emergency preparedness and incident response plans.
• Maintain compliance with HSE and environmental standards.

Remote Work and Hybrid Facilities

• Support remote and hybrid work policies, ensuring compliance with health and safety regulations for home-based employees.
• Coordinate remote access to facilities systems and documentation.
• Ensure remote workers have appropriate equipment and support.

Bachelor’s degree in Facilities Management, Engineering, Compliance or a related field or equivalent experience. Proven experience in facilities and compliance roles. Strong knowledge of UK health, safety and environmental regulations. Excellent organisational and communication skills. Proficiency in facilities and compliance management software. You will be supported for certifications including NEBOSH, ISO, CISI

Benefits

• Flexible working arrangements around 10am-4pm core hours
• 40 days paid leave per year: 25 days annual leave (pro-rata), 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days (pro-rata)
• Strong commitment to professional development with a dedicated training budget
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion.

Settle is committed to increasing the representation of lived experience of the care system in our team. Therefore, care-experienced applicants who meet the essential criteria above will be guaranteed an interview. Plerase see the job description for a definition of care-experience.

The role

As a Senior Coach you will be working on the frontline delivering high quality one-to-one support to a caseload of young people across London. You will support young people to recognise and capitalise on their strengths by taking a coaching approach. You will work with young people who have been identified as having higher support needs and be proactive in taking steps to manage risk across your caseload. We are looking for a Senior Coach who can lead on demonstrating best practice across the coaching team and support the Programme Management Team to maintain an excellent standard of support.  You will use your insight and experience to act as a mentor to new coaches and support coaching colleagues in their practice, and to look to actively improve our support offer in collaboration with other Senior Coaches and Programme Managers. We are looking for someone who is compassionate in their work with others and celebrates examples of good practice whilst highlighting where there are areas for improvement, approaching this in a collaborative way.

You will draw on your experience to build and strengthen relationships with external professionals and develop Settle’s network across the boroughs where young people live. 

What we're looking for

We are looking for a driven, experienced individual, with the relevant skills to provide high quality support to a caseload of young people and ensure we give the very best we can. We are interested in someone who has a good grounding in a related frontline service and experience of proactively managing a caseload, collecting high quality data and keeping accurate notes. You will have the ability to take initiative and be comfortable flexing your priorities to support young people alongside holding Settle’s strategic goals.

You will be comfortable managing a level of heightened risk with the young people you are supporting, keeping timely and high-quality records, liaising with other professionals from a range of backgrounds, and providing support to colleagues to work towards positive outcomes for young people. You will have experience in managing safeguarding concerns well and thrive in the ups and downs of support-based work.

Overall, we are looking for a compassionate frontline worker, with an understanding of the value in coaching, and who has a level head at times of crisis. You are not afraid of shying away from difficult conversations and will challenge others appropriately to help them see a different perspective or viewpoint, always holding young people at the centre of your work.

We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.

As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.

You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.

Key Responsibilities:

Strategic Leadership & Growth

• Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
• Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
• Support organisational business planning and future growth.

Regulatory Compliance & Governance

• Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
• Lead regulatory audits, inspections and risk management.
• Provide assurance on compliance and viability to the CEO and Trustees.

Service Quality & Client Experience

• Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
• Oversee effective complaints management, learning reviews and client feedback systems.
• Ensure properties and services meet high standards of safety, warmth and comfort.

Operational Leadership

• Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
• Ensure effective escalation of tenancy breaches and safeguarding practices.
• Work closely with Life’s Helpline services around referral and allocations.

Financial & Asset Management

• Oversee rental income, arrears, void control and financial performance.
• Manage contracts, grants and local authority funding.
• Ensure major works, planned maintenance and statutory compliance are delivered effectively.

Leadership & People Management

• Lead and support Housing Managers, support teams and frontline workers.
• Foster a positive culture of accountability, inclusion and high standards.
• Support staff development and performance.

Partnership Management

• Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
• Represent Life at external forums and sector networks.

About you:

Essential

• CIH Level 5 (or equivalent) qualification
• Senior leadership experience in supported housing, social housing, or homelessness services
• Strong knowledge of housing law, tenancy management and regulatory compliance
• Understanding of Housing Ombudsman standards and consumer regulations
• Experience in strategic planning, service development and organisational growth
• Budget management and financial performance experience
• Experience with property maintenance, asset management and compliance
• Strong safeguarding knowledge
• Excellent leadership, communication and stakeholder management skills
• UK driving licence and access to a car

Desirable

• Experience supporting vulnerable women or family services
• Charity/third sector leadership experience
• Experience securing funding or development partnerships

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £45,750 per annum

Hours: 32 hours per week

Location: Home based with extensive travel across the South of England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

We're looking for a kind, empathetic and resilient Deputy Manager to join our Mental Health Service in Tower Hamlets.

£37,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are seeking an experienced and motivated Deputy Service Manager to support the effective delivery of a 21-unit Supported Housing service providing both high- and low-support accommodation for adults with mental health histories and complex needs.

You will work in partnership with key stakeholders to deliver a high-performing, compliant service rooted in holistic, person-centred support. Through trauma-informed, psychologically informed, and strengths-based practice, you will support your team to work alongside customers to achieve meaningful outcomes, independence, and wellbeing.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

1. Leadership, Staff Line Management and Culture
* Support the Senior Service Manager to lead, motivate, and develop the staff team, promoting a positive, inclusive, and performance-driven culture aligned with Look Ahead values.
* Provide effective line management, including induction, supervision, appraisals, and ongoing development, ensuring staff competence, accountability, and wellbeing.
* Address staff issues promptly, including performance concerns, conflict resolution, and conduct matters, supporting early and proportionate intervention.
* Promote reflective practice and continuous improvement through supervision, team meetings, and learning opportunities.
* Ensure clear, consistent, and transparent communication across the service to support staff engagement and shared understanding of priorities.
2. Operational Management, Performance and KPIs
* Support the Senior Service Manager to drive day-to-day operational delivery across the service or designated Lots, contributing to objective setting and performance monitoring.
* Monitor service performance against local and organisational targets, taking action to address underperformance where required.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Ability to lead and motivate staff in a transparent and consistent
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:
Essential:
* Experience of managing accommodation-based services and resources and delivering to budget and performance targets
* Experience of supervising staff teams supporting young people in/leaving care
Desirable:
* Other relevant professional memberships and/or specialist qualifications
* Holds relevant CMI/NVQ Level 4 or other business/management qualification

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About the role

Are you a strategic communications professional who can lead a team and shape an organisation’s external profile? 

We are looking for a Communications Manager to lead and develop Equation’s communications function. This is a strategic role focused on building our brand and external profile, managing a talented team, and ensuring all parts of the organisation have the communications support they need. 

You will line manage a team of four, including two Coordinators, a Project Worker and a Freelance Resource Worker. Your role is to provide strategic direction, set targets and quality assure outputs – not to do the day-to-day delivery yourself. You will develop and implement our communications strategy, support other workstreams with their communications needs, and work with colleagues including our new Corporate Partnerships Manager to ensure consistent, high-quality messaging. 

This role also has an important sector leadership element. You will chair the DSVA Communications Group, working with communications colleagues from partner organisations across Nottinghamshire to coordinate joint campaigns and messaging. 

You do not need to have worked in the domestic abuse sector before, but you do need to be an experienced communications professional who can think strategically, manage people well and maintain high standards across everything we put out. 

We’re looking for someone who:

• Has experience of managing a team 

• Has developed and implemented communications strategies 

• Has managed brand and external profile for an organisation 

• Understands digital communications including social media, websites and email marketing 

• Can set targets, prioritise and quality assure work 

• Has strong written and verbal communication skills 

• Is committed to ending domestic abuse 

Experience of working across the charity sector, partnership communications, or the DSVA sector is desirable but not essential. 

How to apply

• Applications can be made via our recruitment portal. 
• CVs cannot be accepted. 

Closing date

• 9am on 2nd March 2026.
• Interviews will be held on Friday 13th March 2026.

Location

•  Hybrid working with 2 days in our Nottingham office

Salary:

• £31,484.01 pa FTE.  Actual salary for part time hours £25,527.58

Hours:

• Permanent, part-time 30 hours per week

Safeguarding

Equation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and to work in accordance with our safeguarding policies and procedures.

The successful candidate will be subject to safer recruitment checks including an Enhanced DBS check, satisfactory references covering the past five years, and completion of our safeguarding disclosure questionnaire.

This post involves regulated activity with children and vulnerable adults.

Equation operates a zero-tolerance approach to any form of abuse, discrimination, bullying, harassment or exploitation. We are dedicated to creating a safe environment where everyone we work with feels protected and able to speak up if they have concerns.

Benefits

• Flexible working arrangements 
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events
• Scope to take real ownership in a fast-growing charity   

Personal development programme: 

• You will have a line manager dedicated to growing your strengths and supporting your professional skills development 
• You can work with your manager to set your own objectives within the scope of the job description 
• You will have a dedicated buddy within the team 
• You will take part in external and internal training to help grow your knowledge and skills

Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview. We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion. 

We’re on the hunt for a Programme Manager to join us at this exciting stage of Settle’s development. Over the next few years, we hope to grow the number of young people we are working with and develop new services to support young people with a range of support needs.

The Programme Manager will report to our COO. You’ll be managing a team of Settle Coaches working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll use your skills to ensure that the Settle Programme is the best it can be, coach our frontline teams and ensure high quality delivery is maintained for the young people we work with.

You will work with our COO and wider Programme Management team to deliver and develop our safeguarding practice and ensure that the frontline perspective and young people’s experiences are embedded across the organisation. You’ll manage existing referral partnerships and help develop new partnerships as and when needed, as well as share best practice with the partners you manage. You will also have the opportunity to be involved in strategic projects across the organisation.