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Location: Weymouth
Hours: Full time – 35 hours per week
Salary: £32,585 per annum plus £802 Essential Car User Allowance
Contract: Fixed term until 31st March 2029
Closing date: Wednesday 23rd September 2026 at 11.30pm
This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1 support.
Do you have a good understanding of the needs of women affected by homelessness and multiple disadvantage? Then join Shelter as a Support Worker and you could soon be playing a vital role supporting women who are at risk of homelessness.
About the role
The role will work in partnership with Dorset charity STARS – Sexual Trauma and Recovery Service and your focus will be to support women who have experience trauma and abuse and are at risk of being made homeless. You will be part of the SHINE service – (Sustaining Housing Independence and Emotional Resilience) and will tailor accommodation support to each woman and support them to overcome the barriers they face to sustaining a home. You will also help them to access specialist counselling to address and recover from their experiences.
About you
You have a strong understanding of support and housing issues and experience of working with women with multiple disadvantage. You also have knowledge of safeguarding frameworks, experience of the delivery of services for women and of working with multiple agencies to support people. You are able to manage a demanding caseload and use case management and Microsoft Office tools for your work. As the role will require you to visit people in their homes you will need a full valid driving licence and access to a car for work purposes.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth and Weymouth as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to Apply
Please submit your work history and a supporting statement with responses to the first four 'About You' points outlined in the job description. The supporting statement should be no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
· We prioritise diversity and have an inclusive and open mindset
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our Housing First team and make a lasting difference to people experiencing homelessness and multiple, complex needs. As a Housing First Worker, you will provide personalised, trauma-informed support to individuals in their own homes, helping them build independence and sustain long-term tenancies. You will develop person-centred support and safety plans, manage risk, work closely with partner agencies and build strong support networks around each resident. Using a compassionate, strengths-based approach, you will empower people to achieve their goals, connect with their communities and create lasting positive change.
Main Purpose Of Job:
The Housing First Worker is part of a small dynamic team delivering a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.
Please use the link below to learn more about the principles of Housing First:
The Principles of Housing First | Homeless Link
Main Areas Of Responsibility:
Safeguarding Statement:
Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.
Equal Opportunities:
We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
For women facing multiple disadvantage, the right support can be the difference between remaining trapped by systems and beginning to rebuild safety, choice and control. As our Specialist Multiple Disadvantage Worker at Grace House, you’ll provide skilled, persistent and compassionate support to women whose experiences may include homelessness, domestic abuse, trauma, substance use, poor mental health and contact with the criminal justice system.
Using a gender and trauma-informed approach, you’ll build trusting relationships and work alongside women at their own pace. You’ll manage complex casework, advocate firmly on their behalf and help navigate services and systems that can often feel fragmented or difficult to access. You’ll use creativity, professional judgement and tenacity to challenge barriers and help women move forward on their own terms.
You’ll also bring your expertise into multi-agency discussions, ensuring women’s voices, experiences and priorities remain central to the decisions made about their support. Working closely with colleagues and external partners, you’ll help shape responsive, coordinated support and contribute to the continued development of practice across Grace House.
This is an opportunity to deepen your specialist skills, take real ownership of your work and make a visible difference in women’s lives. You’ll be supported by an experienced team, reflective practice and ongoing learning and development at Single Homeless Project (SHP), giving you the tools and confidence to grow while delivering support that genuinely changes lives.
*For genuine occupational requirement reasons, we are seeking applications from women only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications will be reviewed and suitable candidates invited to interview online as they are received. Therefore, please submit your application as soon as possible to be considered. We reserve the right to close the vacancy as soon as a suitable candidate is identified.
Please note there will be a second stage interview in service in Camden for suitable candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Young People Support Worker
We are seeking a resilient and compassionate Support Worker to help young people overcome homelessness and move towards brighter, independent futures.
Salary: £26,436 per annum
Location: South Tyneside
Hours: 37.5 hours per week
Contract: Permanent, full time
Closing date: 27 September 2026
About the role
No two days will be the same in this rewarding role. As a Young People Support Worker, you will help young people experiencing homelessness or housing instability to build their confidence, develop practical skills and achieve greater independence.
You will manage a caseload of young people who need homelessness prevention or pre-tenancy support, developing personalised plans that help them secure accommodation and improve their wellbeing. By building trusting relationships and taking a creative approach to engagement, you will help each young person identify their strengths, overcome barriers and work towards their goals.
Your key responsibilities will include:
· Managing a caseload and delivering tailored, outcome-focused support
· Completing risk assessments and developing effective support plans
· Providing homelessness prevention and pre-tenancy support
· Delivering drop-in and planned sessions at the community hub and other local venues
· Supporting young people to access education, training, employment and volunteering opportunities
· Working with statutory services and partner agencies to provide coordinated support
· Maintaining safeguarding, professional boundaries and accurate records
· Completing health and safety checks and reporting concerns
· Supporting and supervising volunteers who contribute to the service
The role will involve lone working and responding calmly and professionally to challenging situations.
About you
You will be passionate about helping young people create positive change and able to build effective relationships with individuals who may be facing significant challenges.
You will bring:
· Experience of completing risk assessments and support plans
· A clear understanding of safeguarding requirements and procedures
· The ability to engage young people creatively and sustain positive working relationships
· Confidence working independently and managing challenging situations
· Good literacy, numeracy and IT skills
· Strong professional boundaries and personal integrity
· An effective and collaborative approach to partnership working
· A flexible and responsive approach to meeting the needs of the service
· A commitment to equality, diversity, dignity and respect
About Depaul UK
Depaul UK exists to end homelessness and change the lives of people affected by it. Since 1989, the charity has provided accommodation, prevention and support services to thousands of marginalised young people across the UK.
Joining Depaul UK means becoming part of an inclusive organisation where every achievement matters. You will receive tailored training and development, 26 days’ annual leave rising with service, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme with 24/7 GP access, a cash health plan and a range of retail and lifestyle discounts.
Depaul UK welcomes applications from people of all backgrounds and is committed to fair, inclusive and safer recruitment. An appropriate DBS check will be undertaken where required.
Other roles you may have experience of could include Youth Support Worker, Homelessness Support Worker, Housing Support Worker, Key Worker, Project Worker, Tenancy Support Worker, Community Support Worker or Young Person’s Support Worker.
Please note this role is advertised by NFP People, the recruitment agency acting on behalf of Depaul UK.
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.
We are looking for a Supported Housing Support Worker to join our Horsham Y team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:
Housing and Compliance
Coaching and Engagement
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
Skills and Abilities
CLOSING DATE: Sunday 27 September at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Homeless Support Worker
Southampton Street Intensive Hostel
42 Hours per week, Permanent
Working a rota of 3 days on 3 days off – 8am – 8pm
Salary: £29,453 per annum (calculated for 42 hours per week; equivalent to £25,947 FTE for 37 hours)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
Make a real difference where it matters most. Come join SSJ as a Homeless Support Worker.
The Impact You'll Make
Working in our 24/7 intensive homelessness accommodation, you will provide critical life skills and housing-related support to individuals with complex needs. Your core focus will be on driving key outcomes—such as improving daily living skills, boosting self-esteem, enhancing long-term health, and encouraging engagement with support services and meaningful occupation.
Your daily responsibilities will include:
Who We're Looking For
We are searching for someone with a compassionate approach who can deal with difficult or challenging behaviour calmly, effectively, and professionally.
Essential Qualities, Skills & Knowledge
Desirable Experience
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website
Please note - We are unable to provide sponsorship for this role.
Closing Date: Friday 4th September 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
Job Summary
The Service Manager - Z House will provide operational leadership for Z House, Caring in Bristol’s emergency accommodation service for young people aged 18–25 experiencing housing crisis.
The Service Manager will be responsible for ensuring that Z House is a safe, welcoming, well-managed and psychologically informed service, where young people are treated with dignity and supported to move towards greater stability and appropriate longer-term accommodation.
You will lead the day-to-day operation of Z House, overseeing referrals and placements, safeguarding with support from our Safeguarding team and risk management, staff and volunteer practice, accommodation standards, partnership working and service development.
The Service Manager role will combine operational management with a strong focus on relationships and practice. You will work closely with the young people using Z House, the wider Caring in Bristol team and partners across Bristol to ensure that the service responds effectively to individual needs while contributing to our wider ambition to prevent and reduce homelessness.
The role will also have capacity to lead or contribute to the development and delivery of additional accommodation or youth-focused projects that sit within the scope of Z House and Caring in Bristol’s Support Services. This may include developing new provision, responding to emerging needs and opportunities, and working with partners to extend or adapt our accommodation offer.
Reporting to the Head of Support Services, you will be part of the wider Support Services team and will contribute to the development of Caring in Bristol’s approach to accommodation, youth homelessness and early intervention.
Key responsibilities
Lead the day-to-day operation of Z House, ensuring the service is safe, effective, welcoming and responsive to the needs of young people experiencing housing crisis.
Manage the referral, assessment and placement process, making appropriate decisions about suitability and ensuring risks and support needs are identified and managed effectively.
Oversee safeguarding practice within Z House, ensuring concerns are identified, responded to and escalated appropriately and in line with organisational procedures.
Lead the development and implementation of effective operational systems, policies and procedures that support high-quality and consistent service delivery.
Manage and support staff and volunteers involved in Z House, creating a positive, inclusive and reflective culture and ensuring people have the information, training and support they need to work safely and effectively.
Build strong relationships with referral partners and organisations across Bristol, ensuring young people can access appropriate specialist support and move towards suitable longer-term accommodation.
Develop effective pathways with the wider Caring in Bristol support offer, ensuring Z House guests can access appropriate support around housing, independent living and other areas of need.
Budget responsibility Manage the Z House budget effectively, ensuring expenditure is appropriately monitored, controlled and managed within agreed financial parameters.
Lead or contribute to the development and delivery of new projects and service developments within the scope of Z House and Support Services, responding flexibly to emerging opportunities, funding and identified needs
The client requests no contact from agencies or media sales.
Homeless Support Worker
Emergency Bed Support - Patrick House and Southampton Street Homeless Hostels
Permanent, 35 hours per week
3 days on / 3 days off, 8am-6pm (30mins unpaid break)
Salary: £25,527 per annum (pro rata of 26,986 per annum FTE)
About Us:
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You'll Make:
You will work across two of our key hostels providing the vital emotional, practical and consistent, high-quality support needed to help individuals with complex needs regain their footing. You will collaborate with onsite teams and partner agencies to transition people from emergency beds into the stability of permanent supported accommodation. Whether it’s navigating mental health challenges or helping someone manage substance misuse, your presence directly contributes to ending the cycle of homelessness.
Who We're Looking For:
We’re looking for a positive, flexible and resilient individual with great communication skills, a passion for helping vulnerable adults and a belief that safe housing is a fundamental human right.
You will have good organisational and IT skills, and the ability to work on your own initiative as well as part of a team.
You must have experience of or interest in:
Essential Skills and Qualities:
To be successful in this role you will need:
What we can offer you:
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
To apply, please send your CV & cover letter explaining why you would be suitable for the position.
Please note that CV's alone will not be considered during shortlisting.
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
Application closing date: Friday 25th September 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PURPOSE OF POSITION
This role is responsible for delivering a high-quality, trauma-informed and gender-informed support service for women living in the Complex Needs service. The post-holder will hold a caseload of women residents who may be experiencing multiple disadvantage, including homelessness, rough sleeping, domestic abuse, mental ill health, substance use, exploitation, offending histories, social isolation and complex trauma.
The Women’s Support Worker will provide persistent, compassionate and practical support to women who may find it difficult to trust services, sustain engagement or accept support consistently. The role requires someone who can build safe, respectful relationships at the woman’s pace, while maintaining clear professional boundaries and supporting women to stabilise, feel safer, reduce risk and work towards their own goals.
The post-holder will work as part of the wider frontline support team, leading on support planning, advocacy and multi-disciplinary working for women residents. They will also support colleagues’ day to day to apply gender-informed practice, strengthen engagement with women and ensure support is coordinated, responsive and centred on women’s safety, choice and wellbeing.
This role forms part of a seven-day rota and will include some evening and weekend working.
WHY THIS ROLE IS DIFFERENT
This specialist frontline role is for someone who wants to make a real difference with women who have experienced exclusion, trauma and barriers to support. You will hold a focused caseload, build trust and coordinate support that helps women feel safer, more connected and able to move forward.
At Your Place, you will join a values-led organisation committed to ending homelessness and providing safe, supportive accommodation. You will be supported through reflective practice, team learning and collaboration with colleagues, managers and partners.
This role gives you the opportunity to shape gender-informed support across the Complex Needs service. You will support colleagues with engagement, risk, safety and advocacy, while keeping women’s voices, choices and experiences central to support planning. Our Values in this role:
Compassion: We meet women with empathy, patience and respect.
Inclusion: We value women’s identities, experiences and voices.
Collaboration: We work with women, colleagues and partners to reduce risk and improve outcomes.
Growth: We support women, colleagues and services to learn, develop and build on strengths.
RESPONSIBILITIES & ACCOUNTABILITIES
Deliver safe, consistent and high-quality support to women living in the Complex Needs service.
Hold and manage a caseload of women residents, ensuring support plans, risk assessments and safety plans are clear, current and outcome focused.
Lead on casework, advocacy, support planning and reviews, ensuring agreed actions are followed through and progress is recorded.
Build trusting, persistent and professional relationships with women who may be difficult to engage, distrustful of services or reluctant to accept support.
Use trauma-informed, gender-informed, strengths-based and motivational approaches to assess needs, plan support and promote positive change.
Assess, monitor and respond to safeguarding concerns, risk, incidents, non-engagement and changes in presentation, escalating concerns appropriately.
Coordinate multi-agency support with health, mental health, substance misuse, domestic abuse, criminal justice, adult social care, housing, police and specialist women’s services.
Lead or contribute to MDT meetings and case discussions, ensuring clear actions, accountability and follow-up to reduce risk and improve outcomes.
Promote women’s safety, recognising risks linked to trauma, exploitation, coercion, abuse, unsafe relationships, rough sleeping and homelessness.
Support women to access healthcare, benefits, mental health support, substance misuse services, advocacy, legal advice, education, training and meaningful activity.
Support the wider frontline team to apply gender-informed approaches in day-to-day casework, engagement, risk management and safeguarding practice.
Respond to referrals, ensuring eligibility, risks and support needs are clearly understood and recorded.
Maintain accurate, timely and high-quality records of casework, support activity, safeguarding actions, risk, outcomes and multi-agency communication.
Work within Your Place policies and procedures, including safeguarding, equality and diversity, data protection, health and safety and professional boundaries.
Contribute to reflective practice, team learning and service improvement within a Psychologically Informed Environment.
PERSON SPECIFICATION
The requirements below set out the experience, knowledge and personal qualities needed for this role. We welcome candidates with relevant direct experience, education, training or lived understanding of the issues affecting women with complex needs.
Experience, education and knowledge
Experience of supporting women or adults experiencing multiple disadvantage, complex needs, homelessness, rough sleeping, trauma, domestic abuse, mental ill health, substance use, exploitation or social exclusion.
Relevant education, training or qualification in women’s support, trauma-informed practice, safeguarding, domestic abuse, mental health, substance use, social care, psychology, criminology, housing, homelessness or a related field.
Experience of building trust with people who may be difficult to engage, inconsistent in contact, distrustful of services or reluctant to accept support.
Experience of holding or contributing to a caseload, completing support plans, risk assessments, safety plans, reviews and case notes.
Understanding of safeguarding, risk management, professional boundaries, confidentiality, equality and diversity, and data protection.
Awareness of multi-agency working and the role of health, mental health, substance misuse, domestic abuse, criminal justice, adult social care, housing and specialist women’s services.
Skills and abilities
Ability to provide trauma-informed, gender-informed, strengths-based and practical support.
Ability to assess risk, respond to safeguarding concerns and escalate appropriately.
Ability to advocate for women and coordinate support with colleagues and external partners.
Ability to communicate clearly, build professional relationships and maintain boundaries.
Ability to manage a caseload, prioritise work and keep accurate records.
Ability to support women to access services, build confidence and take realistic steps towards safety, stability and independence.
Good IT skills, including Microsoft Office and case management systems, or willingness to learn.
Personal qualities
Compassionate, non-judgemental and respectful, with a strong commitment to supporting women affected by homelessness, trauma and multiple disadvantage.
Patient, persistent and able to build trust at the woman’s pace.
Reflective and open to learning, supervision, feedback and development.
Calm and professional when responding to challenging, high-risk or emotionally demanding situations.
Able to work independently while contributing positively to a wider frontline team.
Committed to Your Place values of Compassion, Inclusion, Collaboration and Growth.
Desirable
Experience in a women-only service, complex needs accommodation, rough sleeping pathway, domestic abuse service or specialist homelessness service.
Experience using In-Form or a similar case management system.
Knowledge of local services and pathways for women experiencing homelessness, domestic abuse, mental health needs, substance use or exploitation.
Offer of this role is subject to satisfactory DBS and employment checks being completed before starting employment.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.
We are looking for a Supported Housing Support Worker to join our teams at Gareth Stacey House and Lansworth House, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:
Housing and Compliance
Coaching and Engagement
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
Skills and Abilities
CLOSING DATE: Sunday 20 September 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Family Support & Mediation Worker
We are seeking a Family Support & Mediation Worker to help young people and families experiencing conflict rebuild relationships and prevent homelessness.
Position: Family Support & Mediation Worker
Salary: £27,943 FTE, £11,177.20 actual salary
Location: North Tyneside, with travel across the North East
Hours: Part-time, 15 hours per week
Contract: Permanent
Closing Date: 27 September, 2026
About the Role
This is a rewarding opportunity to work directly with young people aged 11 to 25 and their families, providing practical support and mediation during periods of conflict, crisis or relationship breakdown.
You will manage a small caseload, helping families improve communication, resolve difficulties and build stronger relationships. The aim is to intervene early, reduce family breakdown and help prevent young people from becoming homeless.
Working across the North East, you will build strong relationships with young people, families, schools and other professionals.
Key responsibilities include:
· Providing family support and mediation to young people and their families
· Managing a small caseload and developing individual support plans
· Completing risk and needs assessments
· Helping families improve communication and work through conflict
· Supporting young people to remain safely within their family or support network wherever appropriate
· Working closely with schools, local authorities, homelessness services and other agencies
· Developing referral pathways and building relationships with partner organisations
· Responding appropriately to safeguarding concerns
· Maintaining accurate case records and monitoring outcomes
This is a mobile role requiring independent travel across the North East.
About You
You will have experience supporting young people, families or individuals experiencing challenging circumstances and will be confident building relationships with people who may be experiencing conflict or crisis.
You will also have:
· Experience managing a caseload or providing one-to-one support
· Strong communication and relationship-building skills
· Experience of risk assessment, support planning or safeguarding
· The ability to remain impartial and calm in difficult situations
· Confidence working independently and with external agencies
· Good organisation and case-recording skills
· A strengths-based, solution-focused approach
You do not need to already hold a mediation qualification. Full training will be provided, including support to complete the Level 4 Interpersonal Mediation Practitioner's Certificate during your probation period.
Experience of family mediation, youth work, family support or homelessness prevention would be particularly welcome.
About the Organisation
The organisation is a national charity working to prevent homelessness and provide accommodation and support for young people experiencing disadvantage.
You will join a supportive, values-led organisation offering 26 days' annual leave, increasing with service, employer pension contributions of up to 7%, tailored training and development, an Employee Assistance Programme, cash health plan and a range of employee discounts.
Other roles you may have experience of could include: Family Support Worker, Youth Support Worker, Family Liaison Worker, Family Intervention Worker, Early Help Worker, Homelessness Prevention Worker, Mediation Worker, Young People's Support Worker, Youth Worker or Key Worker.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
#INDNFP
About Us
Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
Key Responsibilities -
To deliver tailored, holistic support to women affected by violence and abuse and living in the community, including practical and emotional support to increase women’s and children’s safety and meet identified needs.
Experience Required -
Of providing practical and emotional support to women and children affected by domestic violence
Of offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc
Of developing and maintaining effective working relationships with external agencies
Of working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults
Benefits
31 days annual leave (excluding bank holidays)
Up to 6% matched pension contribution
Free access to Employee Assistance Programme
Life Assurance scheme while in employment (a lump sum of 4 times salary)
Cycle to Work scheme
Health Cash Plan scheme available to all employees from day one
Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team via our website.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on Friday 2nd October. Interviews will take place weeks commencing 19th October. Apply via our website.
We support women and children affected by domestic violence and abuse.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
Elliot Leigh Supported Living provides semi-independent supported accommodation across East and North-East London for young adults aged 18–25 who are leaving the care system. Our residents are at a pivotal moment in their lives — transitioning from care into adulthood — and they need more than just a roof over their heads.
As a Support Worker you will hold a caseload of around 10–12 residents, walking alongside each of them through that transition: managing a tenancy, navigating employment, handling money, and knowing that someone is in their corner. You will work from our East London office and visit residents in their homes, all within a manageable travel radius — this is a Monday-to-Friday daytime role, not a shift or rota post.
This is not a passive role. It demands energy, creativity and a genuine commitment to working in partnership with young adults who have often experienced significant trauma, instability and disappointment. But it also offers something rare: the chance to be the person who helps someone turn their life around.
PAY, HOURS AND BENEFITS
✓ £32,000 salary for candidates with 12 months’ relevant experience and a Level 3 qualification. Have the experience but not the Level 3? Start on £27,000, we fund the qualification, and you move to £32,000 on completion.
✓ Monday to Friday, 9am to 5pm — flexible start and finish times will be considered; no evenings, weekends or bank holidays
✓ 25 days’ annual leave plus bank holidays, rising to 30 days in line with length of service
✓ 4% employer pension contribution
✓ Enhanced DBS and Update Service subscription funded by us *subject to qualifying criteria
✓ Funded Level 3 Diploma in Health & Social Care or Housing, with paid study time, if you don’t already hold one
✓ A clear career ladder: Support Worker → Senior Support Worker → Team Leader, with published pay points
✓ Employee Assistance Programme with 24/7 confidential support
✓ Monthly supervision and reflective practice sessions, plus a structured four-week induction
✓ A small, inclusive team where your voice shapes how we work
✓ A company dedicated to the continuous professional development of its team members
WHAT YOU’LL DO
• Support residents to develop and sustain independent living skills — budgeting, cooking, cleaning, tenancy management
• Deliver structured keywork sessions and co-produce individual support plans with each resident
• Help residents into education, employment and training — CV writing, job applications, college enrolment
• Keep accurate, timely records on our digital case management system — keywork notes, risk assessments, support plans
• Liaise with local authority leaving care teams, social workers, personal advisers and other professionals
• Support residents to manage their mental health, wellbeing and personal challenges in a trauma-informed way
• Accompany residents to appointments with external agencies — GP, Job Centre, local authority
• Respond calmly and professionally to conflict, emotional distress or challenging behaviour
• Work with the wider team to ensure the safety and wellbeing of all residents
• Contribute to team meetings, supervision and your own continuing professional development
WHO WE’RE LOOKING FOR
Essential:
• At least 12 months’ relevant experience supporting young people or young adults in a care, supported housing, youth work or semi-independent living setting
• A genuine understanding of the challenges care leavers face in the move to independent living
• Working knowledge of safeguarding and trauma-informed practice
• Strong written and verbal communication — you will produce keywork records, risk assessments and support plans to a professional standard
• Confident IT skills and the ability to use a digital case management system
• Enhanced DBS (Adults Workforce) on the Update Service, or willingness to apply; current safeguarding certificate, or willingness to complete on appointment
• Right to work in the UK
For the £32,000 rate:
• Level 3 (or above) in Health & Social Care, Housing or a related discipline, alongside the 12 months’ experience above
Desirable:
• Experience supporting young adults into education, employment or training
• Knowledge of the Children (Leaving Care) Act 2000, Care Act 2014 and Pathway Planning
• Experience with complex needs, mental health or substance use
Not quite one year’s experience yet? Ask about our Trainee Support Worker route: a 12–18 month funded Level 3 apprenticeship on £27,000, with a guaranteed move to the Support Worker scale on completion.
WHAT MAKES A GREAT ELSL SUPPORT WORKER
• Treats every young adult as a capable individual — not a case to be managed
• Understands that independence is built gradually, and shows up with patience and consistency
• Holds clear professional boundaries while staying warm and approachable
• Is solution-focused and creative enough to find a new way in when the obvious route isn’t working
• Is a confident advocate for residents with external agencies and professionals
• Takes ownership of their own development and reflective practice
HOW TO APPLY
For an informal chat about the role before applying, contact Chloe Crieghton, Service Manager, on the same address. Interviews are held in person at our East London office and include a short written exercise and time with a current resident representative.
Closing date: rolling — we interview as suitable applications arrive and will close the advert once the post is filled.
Safer recruitment: all appointments are subject to an Enhanced DBS Disclosure (Adults Workforce), satisfactory references covering the last three years and completion of our Safer Recruitment process. Elliot Leigh Supported Living is committed to safeguarding and promoting the welfare of all residents. We welcome applications from people with lived experience of the care system.
We're looking for a compassionate and resilient Waking Night Support Worker to join our Young People service located in Islington. No experience or personal care required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Our benefits include:
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Islington Young People's Assessment Centre is a 24-hour staffed supported housing service that provides accommodation and support for young people leaving care, unaccompanied asylum-seeking children, young people experiencing homelessness, and those at risk of homelessness.
As a Night Support Worker, you will play a vital role in creating a safe, supportive and welcoming environment throughout the night, ensuring young people feel secure, respected and supported. You will help maintain the smooth running of the service, respond to welfare needs, and work collaboratively with the wider team to support young people to achieve positive outcomes and move towards greater independence.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
What you'll bring:
Essential
Desirable
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
PLEASE NOTE: If you are successful, screening calls will take place on Monday 28th September with 1st stage face to face interviews taking place on Friday 2nd October. Due to manager availability this cannot be changed so please bear in mind when applying.
We are Hestia. We make a difference.
At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence.
The service you will work in….
Nia House is consists of 3 services, Nia House, Coningham and Sulgrave in the North Cluster. We support people with enduring mental health crisis aged 18+ who have housing and support needs. They may be leaving hospital, registered care, be homeless, threatened with homelessness or living in accommodation that is not meeting their identified needs. The services will be also used as a ‘step up' or ‘step down' from other supported accommodation, where appropriate.
A day in this role looks like….
As a Senior Recovery Support worker at Hestia, you will play a crucial role in our Mental Health and Complex Needs service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.
A day will never look the same and some of the things you can expect to do/be responsible for are:
- Empower a caseload of clients to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, working in partnership with our subcontractors as required in order to achieve this, under the direction of the Team Leader.
- To clearly articulate the aims and objectives, pathway and service model to people using the service so they can fully participate in and co-produce their support.
- Empower service users to engage effectively in their liaisons with professionals within the community such as social work teams, housing providers, health professionals, JCP etc.
- Work flexibly as part of a team to ensure service coverage and that contractual obligations are met.
- Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities.
- Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures.
- Ensure that administration is done in good time; that detailed, concise and accurate records are created contemporaneously, and that confidentiality is appropriately maintained.
- Assist the manager to manage health and safety, repairs and maintenance of the premises.
- To collect rents and service charges, and manage arrears proactively by follow policy, protocol and procedure to support residents to maintain their tenancy and develop independent living skills by paying service charges & rent.
- Provide support the Manager to manage voids across the service.
- Ensure referrals, assessments and service reviews are effective and timely responded to.
- Empower service users to develop independent living skills as part of a planned move on process.
- Assist the manager to plan, negotiate and manage budgets and to make best use of property, equipment and information technology.
Why Hestia?
Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
- Good understanding of Health and Safety within an accommodation-based setting.
- Basic knowledge of housing management including maintenance & repairs.
- Ability to monitor and maintain the safety and security of supported housing service and report maintenance requirements appropriate.
- Experience of working with people with mental health needs.
- Good literacy and numeracy skills and able to produce clear letters and IT skills.
- Knowledge and understanding of safeguarding issues and ability to address them appropriately.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer…
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.