JOB DESCRIPTION

Post TitleSupport Worker

Responsible to Supported Housing Manager

Purpose of Post To provide one to one support and interventions for those who have addiction,                                                       provided a safe and supportive environment for service users to make positive                                                     changes and support recovery

Hours of work 35 hours (shift work to include weekends and bank holidays)

Location Acorn House and one of SCT’s residential houses  

Role and Responsibilities

Housing and Service Delivery

• Provide strong and effective support to the supported house you are based
• Carry out assessments and inductions with residents, reviewing with them on a regular basis
• Ensure the fundamental needs of the residents are met; good quality accommodation and facilities, healthy food, benefits help and advice, medical help and support, maintain the abstinence and support based environment.
• Ensure effective and compliant administration of resident data
• Ensure Housing Benefit is collected and managed effectively
• Ensure high quality support to meet the needs of the residents
• Effective management of referrals from external and internal sources
• Ensure residents progress and engage with other SCT programmes (when required)
• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout our services
• Work effectively as part of a team
• Effective control and management of cash
• Participate in a feedback culture for continuous improvement
• Promoting social inclusion for residents, allowing them to access all benefits available to them
• Support residents with physical and mental health issues, including liaison with mental health teams within the community, ensure that residents are monitored through court or welfare rulings (if necessary)
• Ensure all repairs and maintenance needs are raised to the manager

Monitoring and Evaluation

• Maintain accurate records of residents

Operational Support

• Comply with Health and Safety, including but not limited too any fire maintenance, risk assessments and complete room checks and raise any risks to the manager
• Ensure equipment of all applicable facilities is in good working order.
• To provide reception duties when needed
• To provide an on-call / out of hours service when required
• Carry out other duties as may reasonably be required

Person Specification

Skills and Knowledge
Essential

• Knowledge of issues that affect people with substance abuse / addiction
• Excellent interpersonal and communication skills
• Knowledge of treatment concepts and therapeutic approaches
• Knowledge of drugs and alcohol and their effects
• Knowledge and practical experience of using InForm

Desirable

• An understanding of statutory and legal requirements

Experience 
Essential

• Experience of carrying out assessments developing and reviewing support plans
• Experience of dealing and working with groups in a challenging environment
• Good level of IT skills (MS Office)
• Understanding of working with people with complex needs

Desirable

• Experience of housing rehabilitation programmes

Behavioural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets
• Makes effective, data-driven decisions

Role Model / Leading by Example

• Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation

Effective Communication

• Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise

Are you…

• Passionate about doing a job that makes a difference?
• Wanting to support others during a time of crisis?
• Experienced in working with vulnerable people?
• Motivated by working creatively within a dynamic and energetic team? 

The Marylebone Project is one of the UK’s largest providers of services for women experiencing homelessness. Those we support are often affected by substance misuse, unemployment, domestic violence and mental health issues. Whatever their story, we aim for the same ending; self-esteem, employment and independent living. We do this by providing shelter, education opportunities, spiritual space, and events in a welcoming and secure environment.

We are looking for a fantastic Support Worker to join our team and provide trauma-informed support for women in the next stage of their journey. You will be someone who is passionate and experienced in shaping and delivering great support for vulnerable people, and work in a dynamic, positive and creative way to achieve the best outcomes for those you serve.  Ideally, you will have experience of working within a Psychologically Informed Environment and would have had experience supporting those with complex needs. 

DBS: An enhanced DBS check required and compliance with Church Army’s safeguarding policies. Safeguarding training will be required. 

Occupational Requirement:  *Positions are exempt under the Equality Act 2010, Schedule 9, Part 1.
Physical requirement: The job regularly involves walking throughout the Project, which is based over 2 sites 100m apart, over a number of floors with stair access. There is also a requirement to travel across London for meetings and service user support. Physical mobility and ability to carry smaller items are required as essential.

Salary: £29,480 per annum

Hours: 40 hours per week

Closing date for applications:Wednesday 20th October 2021 at 08:00 am.

Interview date: Wednesday 3rd November 2021.

To apply: Please find atatched our Job Description and fill out the Application Form and email your application to recruitment.

Please note that CVs will not be accepted

Recruiting for a Support Worker to join our Young People and Care Leavers Service in Barking and Dagenham!
GBP 22,568 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. This is a 6 to 9 Months Fixed Term Contract.
The Vineries provides supported accommodation for 31 young people, aged 16-19, with varied support needs including accessing education, training and employment; managing finances; support with mental and physical health problems; emotional support; support with substance misuse, etc. Each individual receives 1:1 attention from a support worker. The service also offers group workshops and activities. After two years or before they turn 19, customers are supported in the transition to independent living. 'The service is staffed 24/7 by a team of support workers and the role requires evening and weekend shift work.
We are looking for passionate, dedicated people to join us at this exciting time. We need people who are committed to achieving excellence in everything they do - always asking 'how could we do this better?' People who believe in everyone's potential and aspire to identify, nurture and develop it. People who understand that customers, colleagues, stakeholders and commissioners can work in partnership as one team to make positive changes to lives and communities. People who can be trusted to do what they promise to do and speak up if something's not right.

Job Overview:
Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.
Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.

Key Responsibilities:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Monitoring rent arrears and ensuring that rent accounts are managed effectively. Encouraging and enabling tenants to pay their rent/ service charge.
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager
- Forming strong partnerships with external agencies
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

Please see the Look Ahead website for the full job description

Skills, Knowledge and Experience:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:

Please see the Look Ahead website for the full job description

We are recruiting for a Support Worker to join our Hackney outreach team. This is an exciting opportunity to join a service working towards reducing rough sleeping in Hackney. Hackney SORT works to reduce the number of people rough sleeping in Hackney, supporting people to access suitable crisis and longer term accommodation.

At Thames Reach we are driven and committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people.

As a Support Worker you will:

• Directly casework rough sleepers, supporting them to access appropriate services and accommodation
• Be a first response to referrals, carrying out assessments with new rough sleepers
• Support lead workers to work with complex cases
• Work alongside other agencies including, the local authority, health services and housing providers.

To be successful you will need to:

• Have excellent interpersonal skills
• Be flexible and responsive to meet the needs of rough sleepers
• Have the confidence and ability to manage a caseload of complex clients
• Have the necessary IT skills to collect, collate and interpret data
• Be confident in representing Thames Reach at external meetings and with outside agencies

As well as a great working environment, we also offer:

• Support to develop your case working skills and specialist knowledge.
• 6.5% employer & 1.5% employee contributory pension scheme, tuition aid and role-specific training.
• 29 days holiday and 8 paid bank holidays.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

Closing date: Monday, 01 November 2021

SUPPORT WORKER, TRANSITIONS SOUTH, NOTTINGHAM, PERMANENT, 37 HPW, FRWK03 £17,189 - £18,661

Do you want to make a real difference in the lives of vulnerable young people in Nottinghamshire? Do you have a passion for engaging, inspiring and supporting young people to meet their potential and forge a secure future for themselves?

Framework provides supported accommodation across Nottinghamshire to this cohort which includes young people leaving care, and those who have been unaccompanied asylum seeking children.

Taking a lead from support planners and working in partnership with other agencies, support workers will help deliver personal support plans by supporting young people to complete daily tasks, build confidence and learn new life skills on their journey towards independence.
Experience of working in housing and homelessness or similar supportive environments is desirable for the support worker role but is not essential, as training will be provided.  Aptitude and approach is key!

As the full time worker roles ( not weekend roles) will include work across a dispersed setting in Rushcliffe, Broxtowe and Gedling it is desirable (but not essential) that you are able to drive and have a car available for work purposes in which case mileage allowance is available. 

We can offer meetings at the service core (the 24 hours staffed part) for those who are genuinely interested in finding out more.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

SUPPORT WORKER, SHERWOOD STREET CENTRE, MANSFIELD, PERMANENT, FRWK03 £17,189- £18,661, 37 HPW

The Sherwood Street Centre offers 15 units of high quality quick access accommodation in Mansfield for people who have either been sleeping rough or at immediate risk of doing so. 

We are looking for candidates who can communicate with people in a friendly and welcoming manner. You will need to be reliable and enthusiastic with an expectation you will be dealing with the public in a busy, often challenging service environment - experience of working in housing and homelessness or similar supportive environments is not necessary but desirable. 

The main functions of these roles are:

• To ensure that clients and the building are safe and secure 
• To build the skills and confidence of service users to empower them in maximising their independence 
• To enable people to move on and resettle from the service in a timely and appropriate way. 
• To contribute to the aims of the service 
• To work in partnership with other agencies to maximise service delivery

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE.

SUPPORT WORKER, NEW ALBION, NOTTINGHAM, PERMANENT, FRWK03 £17,189 - £18,661, 37 HPW 

6-WEEK ROLLING ROTA: MIX OF EARLY AND LATE SHIFTS (8 AM – 4 PM AND 1.30 PM – 9.30 PM) AND WEEKEND SHIFTS – LONG DAY.

The New Albion is an emergency hostel based in Nottingham City for single people and couples aged 16 years and above who have been deemed to be in Priority Need by Nottingham City Council.

The service is made up of 24 self -contained units and is staffed 24 hours a day by support workers.  The aim of the service is to provide a safe secure environment for our residents and work with them to achieve goals identified in their support plan before they move on to more permanent accommodation.

We are looking for candidates who can communicate with people in a friendly and welcoming manner. You will need to be reliable and enthusiastic with some experience of dealing with the public in a busy service environment - experience of working in a hostel or similar environment is NOT necessary.

The main functions of these roles are:

• To ensure that clients and the building are safe and secure
• To build the skills and confidence of service users to empower them in maximising their independence
• To contribute to the achievement of contractual service obligations
• To work in partnership with other agencies to maximise service delivery

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE.

Recruiting for a Waking Night Support Worker to join our Service!

GBP 19,500 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:
To enable vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies. To support customers developing the skills needed to move on to other appropriate accommodation with lower levels of support and greater levels of independence.
Key Responsibilities:

The company

Morgan Hunt are delighted to be working with a national charity that provide health and social care services for adults with mental health conditions, learning disabilities, dementia and their carers.

In partnership with Kirklees Council, our client delivers supported living accommodation for 5 young people aged 18 to 25. Several refurbished properties that offer en-suite bedrooms and modern, welcoming, communal facilities give people the chance to socialise with their neighbours. This service has fantastic links to local amenities and public transport links, meaning all that Holmfirth has to offer is on your doorstep.

We are looking to recruit two positions - 1 full time Support Worker and 1 part time Support Worker based at a service in Holmfirth. My client offers tailored and flexible care and support alongside the reassurance of 24/7 on site support. The support team will encourage individuals to develop their independent living skills, within a strength-based model of support. The aim is to encourage young people to achieve their full potential, including improving mental health and wellbeing, daily living skills, financial inclusion and access to work, training and education opportunities.

Both full and part time hours are available, to be worked flexibly on a rota basis.

The role

As a Support Worker you will be responsible for;

• Working across sites delivering tailored and flexible support to tenants and empowering them to have greater independence
• Medication prompting
• Check in visits
• Promoting independence through developing daily living skills and domestic tasks
• Supporting individuals to access the community and arranging outings
• Supporting with access to education, training and / or employment opportunities
• Conducting Health and Safety checks of the properties

The candidate

• You will be qualified to a Diploma Level 2 in Health and Social Care (or equivalent) or be willing to work towards this
• Beyond your qualifications and experience, our client is looking for candidates who share their company values, and who truly want to make a positive impact on young people's lives
• Experience of working with vulnerable client groups with complex needs such as mental health, homelessness, substance misuse and / or young people

Benefits

Our client offers a range of rewards including;

• Competitive pay rates
• 28 days annual leave inc. bank holidays
• Buy up to 2 weeks additional leave
• Occupational Sick pay scheme
• Company pension
• Free vocational qualifications level 2 and 3
• Access to quality training and development
• Career pathway opportunities
• Lifestyle discounts through Love 2 Shop
• Cycle to Work scheme
• Confidential Employee Assistance Programme

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Do you want to end homelessness and make a difference to people's lives?

Are you highly motivated and looking for a challenge?

Thames Reach are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people.  

Our Ealing Move-on Team is commissioned by Ealing local authority working alongside partner agencies in the borough to:

• Complete move-on assessments with people who are currently accommodated the High needs staging post as well those dispersed TA properties
• Provide practical support for people to move into more permanent accommodation
• Make referrals into other support agencies to achieve positive outcomes

Our main focus is on quickly moving people into homes, help them sustain these tenancies and move on with their lives

As support workers you will:

• Have experience of working with rough sleepers and be aware of the options available to them.
• Where necessary support clients to sustain their stay in hotels
• Support the lead workers to carry out person – centred move on plans.
• Support clients to access identified services.
• Source move on offers
• Link clients into post resettlement support to help sustain tenancy.
• Able to build positive relationship in a short time frame.
• Work closely with other Thames Reach teams and hotel staff to share of information and best practice.
• Work closely with the rough sleeping duty team, HSO and commissioners to share information and best practice.
• Ensure all records, incidents as well outcome are up to date on the rough sleepers database.

All Thames Reach staff are essential keyworkers, these roles are working in the community, and will require a willingness to work weekends and evenings. This post will be based in our head office in Camberwell but will require travel across London.

As well as a great working environment we also offer:

• 6.5% employer pension contribution.
• Development opportunities.
• 29 days annual leave plus bank holidays.
• Reimbursement of the cost of annual eye test
• Season ticket/cycle loan
• Flexible Working
• Employee Assistance Program (EAP) services

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website.

Closing date: Sunday, 31 October 2021