81 Accommodation support worker jobs

Are you a creative person looking for role where you can make a lasting difference to people experiencing homelessness in Reading?

We are looking for 2 Complex Caseworkers to join our Rough Sleeper team in Reading who provide intensive support to people with complex needs experiencing homelessness. This passionate team offer person centred support service to help people who require a specialist intervention approach to support them through the transition from rough sleeping into sustainable accommodation.

We currently have 2 opportunities available:

• Supporting women experiencing homelessness, including those affected by violence against women and girls (VAWG).
• Supporting a mixed cohort of clients experiencing homelessness with complex needs.

In these roles you will work collaboratively with the Rough Sleeper Navigator Coordinator and Outreach team as well as relevant partner agencies in Reading to deliver sustainable outcomes to clients.

• You will advocate for clients who have been some of the most marginalised in the local area, to make a real and long lasting difference to their recovery.
• You will be responsible for overseeing a caseload of clients and providing day to day support to clients with their transition from the streets into accommodation and independent living with a strong focus on tenancy sustainment and rescue.
• This includes working with people on health, housing, employment and training support. You will be given support to build strong relationships with a range of other services to find creative and sustainable routes to recovery for clients.
• You’re typical working hours will be Monday – Friday, with flexibility to work outside of these hours at times to support the team through SWEP.

About you

Above all we are looking for people who share our values; who are passionate about supporting our clients to sustain their recovery. Even if you don’t think you match 100 % of the criteria, we would still like to hear from you as we value transferable skills. Potential can be equally as important as experience, so if you think you have what it takes, please do apply!

• If you have good communication skills, with the ability to network and build effective relationships with a variety of people,
• You should have a good working understanding of supporting vulnerable with complex needs, such as substance use, mental and physical health issues, and the ability to understand the difficulties they experience in accessing services that full meet their needs.
• We will provide you with support, supervision and training so that you can develop the necessary skills to offer a high quality service to clients.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 7 September 2026

Interview and assessments on 15-16 September 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Children and Families Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

Job Title: Children and Family Worker

Location: Based on site in West London (This location is hidden due to the sensitive nature of the service) Unfortunately this service does not have step free access.

Salary: £28,800

Shift Pattern: 37.5 hours per week, Monday to Friday (One Saturday once every 3 months instead of a Friday) on a rolling rota including 07:30 - 15:30, 09:00 - 17:00 and 11:30 - 19:30. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays 

About the role

As a Children and Family worker, you will be based within our Women's Refuge service, supporting women and children up to the age of 15 who have escaped domestic abuse. You will deliver trauma-informed, child and family centred support to promote safety and wellbeing, working collaboratively with mothers to strengthen the parent-child relationship during a time of crisis. You will support with both emotional and practical day-to-day support. This is typically done through key work sessions, risk assessments, and empowerment focused activities. 

You will play a vital role in supporting families, being the sole specialist within the service, which gives you autonomy to shape the role based on your expertise and experience. You will lead on child-focused support, as well as working part of the wider team to provide the support to mothers. You will deliver a range of support for children and young people, as well as family and parenting support. 

Key Responsibilities Include:

• Support parents to build confidence, parenting skills, and resilience while promoting positive family relationships. 
• Deliver age-appropriate play, learning, and developmental activities that support children's education, wellbeing, and personal growth. 
• Facilitate family support sessions and interventions to rebuild relationships, improve life skills, and address the impact of trauma. 
• Develop and maintain trusting, trauma-informed relationships with children, families, and residents, providing both practical and emotional support. 
• Contribute to support planning, risk assessments, safeguarding actions, and regular reviews to ensure residents' safety and progress.
• Identify and respond appropriately to safeguarding concerns, mental health issues, incidents, and emergencies, ensuring effective intervention and support. 
• Maintain accurate case records, reports, and confidential information in line with GDPR and organisational procedures. 
• Work collaboratively with colleagues, external agencies, social services, and community partners to deliver integrated support and improve outcomes for children and families.

About you

We are looking for someone who has a real passion to support families and children who have experienced domestic abuse. You will have a trauma-informed understanding of domestic abuse and the impact it has on families, and will be able to engage in sensitive conversations, recognising signs on trauma, and being proactive to support families to overcome this. This is a hands-on, active role, ideal for someone who is creative, energetic, and passionate about working directly with families. You will be a team player, able to collaborate and provide support to colleagues as needed. 

• A background in working with adults and children, particularly from trauma affected backgrounds
• Experience in supporting mothers in helping children transition to new schools
• Proven ability to plan and deliver engaging play sessions, after school activities, and family events as well as religious and national celebrations
• Confidence in working with children who may have behavioural challenges, being able to signpost to early intervention services
• Experience/ability to support children with special educational needs or additional behavioural needs
• Ability to work in a fast changing environment
• Patience, empathy and resilience
• Creativity, flexibility, and a can-do attitude
• Non judgmental approach and genuine commitment to empower families to overcome their barriers
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We're looking for 2 hardworking and resilient Support Worker's to join our Learning Disabilities service located in Hertfordshire. No experience or personal care required, just the right values.

£28,808.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community.

What you'll do:

The service offers specialist support to homeless men across a range of areas including re-offending behaviour, mental health issues, physical health needs and substance misuse. Edward Alsop Court implements and promotes the Psychologically Informed Environment (PIE) model.

We also have external support from Turning Point and CGL to support our customers with their substance misuse.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• If a need arises, deliver all aspects of support to enable a customer to develop independent
• living skills as appropriate to the individual needs of the customer. In some services, this
• will include delivering personal and physical care as appropriate
• Support customers to undertake all domestic tasks wherever possible, including practical
• assistance where they have not yet developed the skills, to ensure customers enjoy a high
• quality of accommodation
• Participate in the support planning and risk management, as facilitated by the lead Support
• Worker
• Carry out security duties to ensure the safety of the customers and premises

About you:

• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure
• their judgement

What you'll bring:

Essential:

• NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

• Experience in working with people with Learning Disabilities and Autism

About us:

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Mental Health Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Mental Health Recovery Worker (FTC)

Location: Enfield. Unfortunately there is no step free access at this service. 

Salary: £28,800 (Full Time Equivalent)

Shift Pattern: 12 Month Fixed Term Contract 15hours per week Monday to Sunday on a rolling rota between 13:00 - 21:00, including evenings and bank holidays. You may be required to work outside these hours depending on resident and service needs.

About the Role

We're hiring a Mental Health Recovery Worker to join our team based in Enfield. In this role, you will support residents with complex mental health needs. Offering 21 beds in a 24 hour supported accommodation to adults with complex mental health needs. We are here to promote independence and give our residents the tools needed to fulfil their lives in the community independently.

As a Mental Health Recovery Worker, you will play a key role in supporting individuals on their journey to recovery, reablement, and rehabilitation, providing person centred and trauma informed support in a psychologically informed environment (PIE), to empower residents to achieve their goals and improve their well-being. Here, you’ll support individuals transitioning from complex care or acute mental health services to a structured rehabilitation setting. Working closely with the mental health trust community rehabilitation team, you’ll help residents overcome challenging behaviour's and support medication compliance, making a real difference every day. Join us to be a part of a team that’s dedicated to empowering and transforming lives! 

Key Responsibilities Include:

• Provide tailored support to residents to help them achieve their personal goals and outcomes. This may involve contributing to and developing support plans, conducting risk assessments, participating in reviews, and attending case meetings.
• Deliver all required aspects of the service efficiently and consistently. This includes welfare checks, support sessions, safeguarding monitoring, risk assessments, and involvement in training and development.
• Ensure residents fully understand their rights and responsibilities, and have access to appropriate tools, resources, and support networks to achieve their goals.
• Help design, lead, and encourage participation in a range of projects, group sessions, and community-based activities.
• Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives.
• Provide practical advice, emotional support, and life skills training to promote independence and resilience.

About You

You're someone who is passionate about delivering high-quality, person-centred support that makes a real difference in people's lives. You thrive in a team environment and are an effective communicator, able to build meaningful, long-term relationships with individuals from all walks of life. Equality, diversity, and inclusion aren’t just buzzwords to you,  they’re principles you live by.

• Understanding of the needs of those who have various complex needs including mental health
• Understand and experience in supporting low to medium mental health service users
• Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
• Ability and willingness to show flexibility of working patterns, responding to the needs of the communal service and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Join our dedicated Step Provision team and make a real difference to people rebuilding their lives after hospital discharge or preventing unnecessary admissions. You will provide compassionate, person-centred support to individuals with complex needs, creating tailored support and move-on plans while working closely with healthcare, housing and community partners. In this varied role, you'll manage risk, safeguard clients, maintain accurate records, support housing benefit claims and help deliver a safe, welcoming environment. If you're proactive, resilient, collaborative and passionate about empowering people to achieve independence, we'd love to hear from you.

Main Purpose Of The Job:

Our Step provision service provides two differing support models that offer accommodation-based support and assessment This is for people who are being discharged from the hospital using the discharge to assess model. The Step-Down provision in Oxfordshire is run in partnership between Homeless Oxfordshire and Connection Support. The Step-Up service provides accommodation-based support which acts on a model to prevent people having the need to go into hospital. Working as part of a small dynamic and enthusiastic team to deliver a safe and supportive service to all residents, identifying need and delivering the case management of clients with complex needs working in partnership with other agencies to create holistic, individualized support and move on plans for clients who are temporarily housed due to their health needs.

Main Areas of Responsibility:

• To be part of a team running a new and dynamic service assessing and managing risk for individuals and in the service.
• Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
• To work in partnership with other agencies to ensure the delivery of holistic wrap around support.
• To work in partnership with Connection Support Step provision and Out of Hospital Team.
• To work with other agencies to provide client centered support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.
• To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
• Report any safeguarding concerns without delay in line with procedures.
• To make and maintain Housing Benefit claims.
• Manage challenging situations in line with procedures and ensure the safety of yourself and others.
• Ensure that IT systems are updated as required and concise record keeping is completed promptly.
• Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
• Comply with Homeless Oxfordshire’s policies and procedures.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Senior Outreach Worker

Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £33,095 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 8th September 2026

 

Make a difference to young people's lives

Herts Young Homeless (hyh) is looking for a passionate and experienced Senior Outreach Worker to help establish and develop an exciting new outreach service.  

This is a fantastic opportunity for someone who is motivated by making a real impact and wants to work directly with young people who are at risk of homelessness. As a Senior Outreach Worker, you will play a key role in delivering support, building relationships, and helping young people access the services and opportunities they need to achieve positive outcomes.

Working as part of our Frontline Services team, you will help shape a new service from the ground up while ensuring young people receive high-quality, person-centred support.
 

About you

We are looking for someone who:

• Has experience of supporting young people, vulnerable individuals, or those facing housing-related challenges.
• Can build trusting and professional relationships with a wide range of people.
• Is confident working independently and managing a varied caseload.
• Has excellent communication and organisational skills.
• Takes a strengths-based and person-centred approach to support.
• Is committed to inclusion, equality, and empowering young people to achieve their goals.

Most importantly, we are looking for someone who shares our values and believes that every young person deserves a safe place to live and the opportunity to thrive.

Why join hyh?
At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.

We value our people and want you to feel supported and appreciated. We offer:

• A collaborative, knowledgeable and supportive team environment
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off to celebrate your birthday 🎉
• Holiday purchase scheme and hybrid working opportunities
• Mileage reimbursement for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondments
• Long service awards, refer-a-friend scheme and monthly staff rewards

Diversity and Inclusion
We welcome applications from people of all backgrounds, experiences, and communities.
We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.
 

If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.

Safeguarding
hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
 

Apply now

Join us in helping young people build brighter futures and prevent homelessness before it happens.  Visit our website and click the apply here link.
Please upload a covering letter and CV outlining your relevant skills and experience as well as why you want to apply for the role.  
 

Harrogate Homeless Project (HHP) is looking for two compassionate and motivated Weekend Support Workers to join our dedicated Client Services Team. This is an opportunity to play a key role in supporting people experiencing homelessness and housing insecurity across the Harrogate district.

We have two part-time positions available (14 hours per week):

• 7.30am to 2.30pm, Saturdays and Sundays
• 1.30pm to 8.00pm, Saturdays and Sundays

Salary: £12.71 per hour, rising to £13.45 per hour upon successful completion of probation. Additional hours may be available to cover annual leave, sickness and on-call duties.

As a Support Worker, you will help create a safe, welcoming and supportive environment for clients living within our hostel accommodation, Springboard services and flats. You will provide practical and emotional support, assist new residents with inductions, maintain accurate records, carry out health and safety checks, and work closely with colleagues, volunteers and partner agencies to help clients move towards greater independence.

We’re looking for someone with excellent communication and organisational skills, a positive and proactive attitude, and the ability to build trusting relationships with people from a range of backgrounds. Experience working with vulnerable adults, homelessness, housing, social care or mental health services is desirable, but most importantly, you will share our values and commitment to empowering people to achieve positive outcomes.

What we offer:

• Supportive and friendly team environment
• Training and development opportunities
• 33 days annual leave pro rata (including bank holidays)
• Healthcare package
• Travel benefits
• Workplace pension scheme

How to apply:

Please send your CV and a brief covering letter to Iain McLeod.

Closing Date: 9 September

Applications will be reviewed as they are received, and interviews will be held on a rolling basis. Early applications are strongly encouraged.

Work with us and help make a real difference in your community.

Job description 

We are looking for someone with the values and commitment to increase the independence,self-confidence and access to new opportunities for people with learning disabilities and enduring mental health support needs. This will be across our Supported Living Services in Kingston.You will be supporting people to live independently in the community in their own homes. 

Who we are 

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes-based services in Kingston and Richmond. 

Who you are 

You are someone with experience of or a commitment to developing aperson-centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experienceevery day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with;to enable their ability to make decisions about the types of service they are in receiptof and to ensure that your approach is both professional and sustainable. 

Key Responsibilities of this role 

Your primary responsibilities will include: 

• To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation. 

• To apply a collegiate approach to deliverstrengths-basedsupport that maximises independence,knowledge and confidence of those using our services. 

• To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it. 

• To work independently across the boroughs weoperatein, with people in their homes or in accessing support and resources across the community. 

Critical Values in the delivery of this role 

• A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to. 

• Recognition of the skills,knowledge and commitment of those working around you and your contribution to them. 

• A professional,can-do attitude that finds solutions in the darkest corners. 

• A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front. 

Benefits in working for us 

The charity ensures the following benefits for all its operational staff: 

• A baseline commitment to pay London living wage for all its front-line staff. 

• A commitment to training and professional development to at least Care Certificate 

• Inclusion in and contribution to the charity's pension scheme, if eligible 

• Access to a range of discount schemes 

• Access to the charity's employeeassistanceprogramme

Application Instructions

Please apply through our website.

We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.

£15,392.00 per annum, working 20 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Building supportive, trusting relationships with customers and creating a positive atmosphere

Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full job description on our website

Job description

This is an exciting time to join Spires and play an integral part in delivering our new Croydon Day Centre, which we are delivering in partnership with Croydon Voluntary Action (CVA) and CAYSH, with the support of MHCLG’s Ending Homelessness in Communities Fund.

About us: Spires is a grassroots South London charity working with people impacted by homelessness to lead lives of greater stability. Our support workers provide non-judgemental and tailored advice and guidance to adults who are currently facing homelessness or are at risk. We support people to secure housing that is sustainable, suitable for their needs, so they leave homelessness behind for good.

Part 1:  The Role

This role sits within our Housing and Homelessness (H&H) team. The post holder’s work will centre around three days a week at the Croydon Day Centre, with two days working in the community, which will include working from our refugee drop-in delivery in partnership with Croydon Refugee Day Centre (CRDC). The post holder will also work at our H&H services in Lambeth and Wandsworth on occasion, and colleagues from those services will also support the running of the Croydon Day Centre. The post holder will work from our Stockwell Office on Wednesdays. 

Part 2: Key duties and responsibilities

Service Delivery & Support

· Welcome and engage service users in a non-judgemental, compassionate manner.

· Provide basic needs support such clothing, and access to a safe space.

· Offer advice, advocacy and signposting on housing, health services and other support agencies.

· Conduct assessments of need and develop personalised support plans.

Case Management

· Maintain accurate, confidential records of interactions and support plans.

· Liaise with housing teams, healthcare providers, social services, and other partners to coordinate support.

· Monitor individuals’ progress and update plans as required.

Centre Operations

· Assist with daily tasks such as setting up service areas, distributing supplies, and managing donations.

· Ensure safeguarding procedures and organisational policies are always followed.

Crisis Support

· Identify signs of crisis, risk, or safeguarding concerns and respond appropriately.

· Support individuals experiencing emotional distress, mental health issues or substance misuse challenges.

General                                                                               

· Be proactive in reviewing and evaluating own performance, and in identifying and acting upon areas for improvement and development.

· Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover

· Attend and participate in staff and team meetings and other meetings as required

This job description covers the current range of duties and will be reviewed from time to time. It is Spires’ aim to reach agreement on changes, but if agreement is not possible, Spires reserves the right to change this job description.

Part 3: Person specification

Essential experience

· Working with vulnerable and socially excluded people, particularly people experiencing homelessness or insecure accommodation and associated culture – drugs, alcohol, violence, mental and physical ill-health.

· Managing a caseload, needs assessment, planned support, key working, goal setting and advocacy.

· Experience of challenging appropriately and maintaining clear and appropriate boundaries

· Networking and effectively liaising with specialist service providers or agencies to establish and/or improve access to services for clients   

Desirable experience

· Working with volunteers

· Working in the charity sector and/or a day centre environment

Essential knowledge

· Sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services that are fully responsive to their needs

· Good understanding of safeguarding practices in a social care and/or day centre environment

· Good understanding of confidentiality and working with sensitive information

· Working knowledge of health and social care services

Desirable knowledge

· A relevant NVQ2/3 or equivalent qualification in a relevant field.

Essential skills and personal qualities

· Excellent written and spoken communication skills

· Information and relationship management skills

· Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines

· IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases

· Non-judgemental with the ability to empathise

Part 4: Summary of terms and conditions of service

Location: The postholder will be an employee of The Spires Centre. This post is based at

Elmfield House 5 Stockwell Mews SW9 9GX. However, the post holder will be working across Spires’ drop-ins in Lambeth, Wandsworth and Croydon.

Probation: This post is subject to a 6-month probationary period.

Notice: This post is subject to a four-week notice period.

Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year.

Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan.

Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.

Expenses: The role may require travel. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy.

Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.

Join Homeless Oxfordshire and make a real difference to people experiencing homelessness. As a Support Worker at O’Hanlon House, you will provide compassionate, person-centred support while helping residents build confidence, independence and essential life skills. You will work closely with colleagues and external agencies to provide safe, high-quality housing and support, manage risk, respond to challenging situations and promote wellbeing. No two shifts are the same, and your work will play a vital role in creating a safe, welcoming environment where residents can move forward and thrive. If you are compassionate, resilient and ready to make a meaningful difference in people’s lives, we’d love you to join our team!

Main Purpose Of Job:

This role is responsible for delivering a safe and supportive service to all residents living at O’Hanlon House in Oxford. The role holder needs to work alongside the team and external agencies to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures.

Main Areas Of Responsibility:

Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

To be a supportive and effective part of the team working as part of a rota including evenings and weekends.

Maintain a safe, clean and welcoming environment.

To support and encourage clients to care for themselves and develop independent living skills.

To assess and manage risk for individuals and in the service, making use of emergency services as required.

Report any safeguarding concerns without delay in line with procedures.

To make and maintain Housing Benefit claims and support clients to pay their service charges regularly.

To work in partnership with other agencies to ensure the delivery of holistic wrap around support.

To support the running of the service and perform shift responsibilities and duties that maintain good health and safety and ensures the safeguarding of clients and others.

Manage challenging situations in line with procedures and to ensure the safety of yourself and others.

To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.

Ensure that IT systems are updated as required and concise record keeping is completed promptly.

Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.

Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.

To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

Comply with Homeless Oxfordshire’s policies and procedures Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

Contribute to the work of the broader team.

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

We’re looking for an experienced and compassionate Senior Support Worker to join our Stopover Supported Housing service in Brighton & Hove.

Stopover provides women-only supported accommodation for young women aged 16–25, including young women who have recently become mothers. Our services provide different levels of support as young women move towards independence, helping them develop the skills, confidence and stability they need to sustain their own tenancy.

Working alongside the Head of Supported Housing, you’ll help oversee the day-to-day running of the project while providing trauma-informed support to young women who may have experienced homelessness, abuse, domestic violence, mental health difficulties and other challenges.

This is a varied senior role combining direct work with young women, staff supervision and partnership working. You’ll build trusted professional relationships, advocate for young women and help ensure our service provides safe, consistent and high-quality support.

You will:

• Build positive professional relationships with young women, developing individual support plans and helping them gain the skills and confidence to live independently
• Help oversee the day-to-day running of the service, including managing resident issues, risk and compliance with licence agreements
• Provide line management, supervision and development support to members of the staff team
• Advocate for young women and work collaboratively with external agencies and other professionals
• Help ensure the service operates safely and effectively in line with organisational policies, funder requirements and contractual agreements

We’re looking for someone who can demonstrate:

• Experience of working with young women or young people and a strong understanding of their support needs
• Experience in supported housing, residential services or a similar environment
• Confidence managing complex or challenging situations, assessing risk and delivering effective support planning or key work
• Strong communication skills, including the ability to advocate for marginalised young women and work effectively with other professionals
• The ability to work independently and as part of a team, alongside good administrative, IT and record-keeping skills

Knowledge of safeguarding, homelessness, benefits and external services available to young women would be an advantage. A Housing or Youth Work qualification is desirable but not essential.

Why join us?

Impact Initiatives is a Sussex-based charity supporting children, young people, adults with disabilities, families and older people to live healthy and fulfilling lives.

At Stopover, you’ll be part of a service built around consistent, positive relationships and trauma-informed support. You’ll have the opportunity to combine hands-on work with young women with leadership responsibilities, helping colleagues develop their practice and contributing to the quality and development of the service.

We’re committed to supporting our staff through ongoing learning, supervision and professional development.

Who can apply?

This post is open to women only, in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the work delivering trauma-informed support to young women. We welcome applications from all women, including trans women.

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.

Closing date: 5.00pm, Friday 11 September 2026
Interviews: Week commencing 14 September 2026

For further details and to apply, please visit Impact Initiatives website

We are looking for someone with the values and commitment to increase the independence,self-confidence and access to new opportunities for people with learning disabilities and enduring mental health support needs. This will be across our Supported Living Services in Kingston.You will be supporting people to live independently in the community in their own homes. 

Who we are 

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes-based services in Kingston and Richmond. 

Who you are 

You are someone with experience of or a commitment to developing aperson-centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experienceevery day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with;to enable their ability to make decisions about the types of service they are in receiptof and to ensure that your approach is both professional and sustainable. 

Key Responsibilities of this role 

Your primary responsibilities will include: 

• To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation. 

• To apply a collegiate approach to deliverstrengths-basedsupport that maximises independence,knowledge and confidence of those using our services. 

• To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it. 

• To work independently across the boroughs weoperatein, with people in their homes or in accessing support and resources across the community. 

Critical Values in the delivery of this role 

• A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to. 

• Recognition of the skills,knowledge and commitment of those working around you and your contribution to them. 

• A professional,can-do attitude that finds solutions in the darkest corners. 

• A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front. 

Benefits in working for us 

The charity ensures the following benefits for all its operational staff: 

• A baseline commitment to pay London living wage for all its front-line staff. 

• A commitment to training and professional development to at least Care Certificate 

• Inclusion in and contribution to the charity's pension scheme, if eligible 

• Access to a range of discount schemes 

• Access to the charity's employeeassistanceprogramme

Application Instructions

Please apply through our website.

Join Homeless Oxfordshire and make a lasting difference to people experiencing homelessness. At Project 41, you will support individuals with complex needs to build stability, confidence and independence while working towards successful move-on into suitable accommodation. You will build trusting, trauma-informed relationships, create person-centred support plans and work closely with partner agencies including health, substance use, probation and social care services. You will play a key role in helping people overcome barriers, achieve their goals and take the next step towards independent living. If you are committed to empowering people, promoting independence and creating positive change, this could be the role for you!

Main Purpose Of Job:

Project 41 accommodates individuals within the homeless pathway and as part of Oxfordshire’s Homelessness Alliance. These individuals have support needs including substance use, mental health and offending histories, but are able to live in dispersed accommodation in Oxford with a higher level of independence than in our hostels. The successful candidate will understand the trauma people using our services have experienced, and have a compassionate and assertive approach to building relationships. At Project 41 you will provide high quality support service provision, work with clients to ensure suitable and timely move on, ensure the health and safety and safeguarding of service users and colleagues, work in a psychologically informed way, and develop and maintain effective partnerships with relevant agencies.

Main Areas of Responsibility:

To ensure the effective delivery of high quality support, housing management and resettlement opportunities.

To develop effective professional relationships with service users that is trauma informed and compassionate, and which empowers and motivates our service users to make positive changes in their lives.

To work in partnership with support agencies to coordinate a holistic response to an individuals needs; this may include substance use services, probation, health professionals and adult social care.

To lead on identifying and applying for suitable move on accommodation, and providing support throughout the move and whilst settling in to new accommodation.

To assess risk and suitability of referrals for the service.

To be responsible for creating and actioning person centred, strengths based support plans, and identifying and working towards suitable move on.

To assess and manage risk for individuals and in the service, creating and maintaining risk assessments for all clients.

Reporting any safeguarding concerns without delay in line with procedures.

Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organisational targets and objectives.

Maintain a safe, clean and welcoming environment across accommodation services; this may including room cleaning and clearance.

Manage challenging situations in line with procedures and to ensure the safety of yourself and others.

Ensure that IT systems are updated as required and concise record keeping is completed promptly.

To participate in the induction of and support new team members.

To contribute to a positive team culture which is inspiring and motivational.

Comply with Homeless Oxfordshire’s policies and procedures.

Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

Contribute to the work of the broader team.

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.